ETAP Belfast 2 stars

TripAdvisor rating 3.5/5 1,708 reviews
ETAP Belfast
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Room 1

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Hotel extras

  • Great city centre location close to main attractions

  • 146 low-cost en suite cocoon rooms

  • 24hr reception and free fibre Wi-Fi throughout

  • Morning breakfast buffet

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed 5.00 GBP
  • 100% non-smoking hotel
  • Air conditioning
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ETAP Belfast

35 Dublin Road
BT2 7HE
belfast
united kingdom

Tel: +442890328126

Fax: (+44)2890894409

Check-in from 14h00

Check out up to 12h00

  • DUBLIN AIRPORT EXPRESS COACH :   VICTORIA STATION

  • By plane

    BELFAST INTERNATIONAL At 24km / 15 miles

  • By plane

    G.BEST CITY AIRPORT At 6km / 3 miles

  • By train

    BELFAST CENTRAL At 1km / 0 miles

  • By train

    CENTRAL STATION At 1km / 0 miles

  • By train

    VICTORIA STATION At 0km / 0 miles

GPS :54.593029, -5.931785

Our accommodations

Room with large bed for 2 people

  • Max. number of persons: ‌2
  • Area: From 0
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Multimedia hub(...)

TWIN - Room with twin beds

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Multimedia hub(...)

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: ‌3
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Multimedia hub(...)

Our guest reviews for
ETAP Belfast

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

8,908 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,708 reviews

Ok but very noisy in the early hours of the morning

Customer review rating 4.0/5

Dan Business - 19/06/2019 AccorHotels certified review

Great until the morning when it was very noisy in the room early on. Pipes with water kept me awake from before 7am which was not relaxing at all.

Clean, well located hotel.

Customer review rating 4.0/5

Anonymous Friends - 19/06/2019 AccorHotels certified review

The hotel was was great overall the room was great. It was really helpful for the shop to open late and sell alcohol. Perfect for a cheap getaway.

Dear PHILIP R., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Etap Team

Would stay again

Customer review rating 4.0/5

Shauna Friends - 18/06/2019 AccorHotels certified review

Rooms are basic but very clean ....staff were very helpful and the hotel is walking distance to bars and restaurants in the town would definitely stay again as it's so reasonable.

Dear SHAUNA M., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Etap Team

Ideally suited for Belfast city centre

Customer review rating 4.0/5

Sean Solo - 18/06/2019 AccorHotels certified review

I arrived early and the helpful receptionist took my bag for free whilst I went out exploring (note: the easyhotel on Howard Street charge £5). The check in was easy. Lifts to all floors. The room was comfortable - clean, roomy enough, TV, en suite, value for money. You are 5 minutes walk from City Hall which has buses going all over the city. There are places to eat and drink close by including a pub across the road with traditional music. For cheap food and drink there is a Wetherspoons within 3 minutes walk to the left - The Bridge House. This is my 2nd stay here and its a great choice for a city break.

Dear SEAN C., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Etap Team

Bad start but good finish

Customer review rating 4.0/5

Molliemotiv8 Solo - 17/06/2019 AccorHotels certified review

After for some strange reason my card payment card had declined your side when booking 3 weeks prior to stay (which I highly strange as had a cleared balance on my cc, no contact was made to inform me of this until arriving, I spoken to my credit card company once problem occurred and they said there was an error your side. After staff errors as put the payment process saying I wasnt there, it completely locked my card and even after reset of pin it then wouldn't work to which it having to pay on my debit card!!!! I know it was something from your side as I used at airport and worked aok!!! I found this really frustrating me as left me out of pocket for the duration on my stay enabling me to fully enjoy my stay in Belfast. The hotel tho all in all was fantastic for 3 nights cost, breakfast was great, staff was so friendly and helpful( bar the incident at start) just such a shame the start went off to a such a bad start!! I will be returning tho, as thoroughly enjoyed my stay with yourself and Belfast city

Hi Mollie, Thank you for taking the time to leave us feedback about your recent stay. I am chuffed to see you enjoyed your stay all in all! I am sorry to hear about your bad start! As all U.K Hotels we take pre-paid card payments prior to arrival, the card that we were provided with was declined that morning, but unfortunately we don't get any indication of the reason why, most often it is the bank declining it. Once again, thank you for your feedback and we hope to see you again soon Kind regards, The Etap Team

For the price it was very satisfactory

Customer review rating 4.0/5

Anonymous Friends - 17/06/2019 AccorHotels certified review

I liked how clean the room was and the air conditioning was welcome. The location was also good. Rooms were very small and it was a little noisy outside. Staff were very helpful and it was nice to have alcohol downstairs, this is by no means a luxury hotel, but a good value for the money paid.

Dear CATRIONA H., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Etap Team

It was really good

Customer review rating 4.0/5

Courtney B. Couples - 17/06/2019 AccorHotels certified review

I excepted it to be very horrible but it wasn’t it was actually quite pleasant except for the breakfast options and only 2 pillows in the room but apart from that it was really good

Dear COURTNEY B., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Etap Team

Easy checking in and out by very friendly staff.

Customer review rating 4.0/5

Anonymous Business - 16/06/2019 AccorHotels certified review

Very satisfied, as with every visit.

Dear ROY K., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Etap Team

Excellent

Customer review rating 4.0/5

Matthew M. Friends - 15/06/2019 AccorHotels certified review

Good clean room, friendly staff, location to city centre.

Dear MATTHEW M., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Etap Team

VG Service, impractical rooms

Customer review rating 4.0/5

Pd Couples - 15/06/2019 AccorHotels certified review

Tolerable for one night or for one person but impractical for a couple. The room is tiny and not enough room to move about

Provided me with a safe place to stay and a breakfast

Customer review rating 4.0/5

Joseph D. Friends - 15/06/2019 AccorHotels certified review

Everything was fine twin beds two separate bed but frame bolted to gethee and only a bit of wood at top found this strange we couldn’t separate bed a bit two close Breakfast was fine good value for a short stay Pity no kettle or tea or coffee facilities in the room room clean

Dear JOSEPH d., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Etap Team

Tiny Rooms, OK place

Customer review rating 4.0/5

Thomas J. Families - 14/06/2019 AccorHotels certified review

The room was tiny compared to other places I've stayed. The bathroom door never closed (room 215), so the water always fell out. There was no provision provided to make tea or coffee, no bottle openers provided in the room. The staff was helpful and attentive. The room and hotel premises were neat and clean and the wifi signal was quite good and fast.

Disappointing

Customer review rating 4.0/5

John G. B. Business - 14/06/2019 AccorHotels certified review

On the third morning of my stay l pointed out in a polite manner to the receptionist, John, that my room had not been cleaned or even tidied; the bedlinen had not been changed nor toiletries replenished.I mentioned the matter on two subsequent occasions when I was extendingy stay.John said in an unconvincing,"not too pushed" way that he had mentioned it to his manager/supervisor.However, he seemed more intent in being paid for that night's stay than my complaint. I noticed that he wrote nothing down and it was I who brought the matter to his attention rather than the converse when we subsequently met on two occasions.When I checked out of the hotel last Saturday morning I specifically left word for John or the manager to contact me.As of the time of writing at 6.00am on Friday the 14th of June - six days later - I have not had the courtesy of a reply.

Mr Richard N.

Customer review rating 4.0/5

Richard N. Business - 14/06/2019 AccorHotels certified review

smart and clean - very friendly and helpful staff on reception -

We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Etap Team

Enjoyable visit

Customer review rating 4.0/5

Mel F. Couples - 13/06/2019 AccorHotels certified review

We found the rooms quite small compared to what we were use to

Overall happy.

Customer review rating 4.0/5

Liam B. Solo - 13/06/2019 AccorHotels certified review

Room was very nicely clean - and I enjoyed my stay. 24 hour reception was good too - only criticism was that the lights did not appear to work in my room. Would come back again.

Average

Customer review rating 4.0/5

Aoife Families - 13/06/2019 AccorHotels certified review

Very average

Clean hotel. Conveniently located.

Customer review rating 4.0/5

Anonymous Solo - 12/06/2019 AccorHotels certified review

Very pleasant.

Dear DAVID C., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Etap Team

ETAP

Customer review rating 4.0/5

Morgan Couples - 11/06/2019 AccorHotels certified review

ETAP hotel is a traveler’s hotel. Everything is designed with function of space balanced with comfort. Within walking distance to the city-center, there are a lot of restaurants and bars available to choose from. The staff is very friendly and we would definitely look to stay here again if we make it back to Belfast.

Dear MORGAN J., Thank you for taking the time to rate us at Etap Belfast. We are pleased to see you enjoyed your stay and we hope to see you again soon for a 10/10 stay! Kind regards, The Etap Team

Better than I expected

Customer review rating 4.0/5

Anonymous Friends - 11/06/2019 AccorHotels certified review

All amenities covered, room compact but serves its purpose very well. Well laid out and decorated communal area with plenty of range of food and drink on offer

Dear RACHEL C., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Etap Team
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