Hotel - ETAP Belfast
Etap Hôtel Hotel Etap Hôtel Hotel

ETAP Belfast

3.5/5 1,548 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 5  GBP
  • 100% non-smoking hotel
  • Air conditioning

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 146 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Bathroom doors 32 inches wide
    • Remote control TV
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • Shower
    • Toilets
    • Emergency info in rooms
Our rooms fittings
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4.0/5 AccorHotels Rating 7,097 reviews

Our guest reviews for ETAP Belfast

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 1,548 reviews
Stephen Friends - 12/07/2018 AccorHotels certified review
« Fantastic »

Great stay. All very straight forward and a comfortable night sleep. I would like to especially thank the two front desk staff (a boy and girl) who were the most friendly people I have ever met (they worked day of check-in and check-out: 3/7/18 and 4/7/18). Please pass on my thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Stephen, Thank you for your review. I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to the 2 staff members who were on. I know that they will be delighted to learn that their efforts have been appreciated and remembered. Hope to see you again soon! Best regards Benji Reception supervisior

John Business - 12/07/2018 AccorHotels certified review
« Very basic furnishings, felt more like a hostel than a hotel. Pictures on booking.com are not reliable »

No kettle in the room due to 'health and safety' which was a surprise. The only time I have experienced this is in a hostel. The lighting in the room was very poor especially for a business traveler who needs to work. Pleasant front desk staff

Our hotel has responded to the review
Our hotel has responded to the review

Hi John, Thank you for your review. I am pleased to read that you liked our staff, and will be sure to let them know. As well, I am sorry to hear that you wernt happy with the design. Etap/Ibis Budget is the smart, modern and budget-friendly hotel offering a limited service for customers looking for a no-frills accommodation. Our award winning “cocoon rooms” are designed to maximise the limited space in an ergonomic setting. The atmosphere is distinctly cozy, with soft, relaxing colors and a radically new approach towards lighting, space and materials. I am sorry if this was not to your liking and will forward your comments to our design team. Best regards Benji Reception supervisor

Jim C. Solo - 12/07/2018 AccorHotels certified review
« Enjoyable short stay »

As expected

Our hotel has responded to the review
Our hotel has responded to the review

Hi Jim, Thank you for rating us a 10/10.! I am pleased to know you enjoyed your stay! We hope to see you again soon. Kind regards Benji Reception supervisor

Anonymous Friends - 12/07/2018 AccorHotels certified review
« It says what it is on the tin.. »

Staff friendly rooms spotless beds comfortable.. Shower door a nunstance. .

Our hotel has responded to the review
Our hotel has responded to the review

Hi Breege, Thank you for your review. I am happy to read that you liked our friendly staff, at Etap Belfast we take pride in our customer service and will do our best for your needs to be met. Thank you for letting me know about the shower door, i have now passed this on to our maintenance department. Hope to see you again. Best regards Benji Reception supervisor

Elena O. Families - 11/07/2018 AccorHotels certified review
« Comfortable short stay, decent breakfast »

Compact room design with everything you need. Good wifi and tv channels. Lovely breakfast, friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Elena, Thank you for your review. I am happy to learn that you enjoyed your stay, and our friendly staff :) And will also pass your comments to the team and will let our chef know how you liked the breakfast. Hope to see you again. Best regards Benji Reception supervisor

Nancy L. Friends - 11/07/2018 AccorHotels certified review

The hotel was nice. The clerk was friendly and helpful for Karen and me. I enjoyed to stay there. Thank you so much for good service!

Our hotel has responded to the review
Our hotel has responded to the review

Hi Nancy, Thank you for your review. I am happy to know how you enjoyed your stay and the service you received from us, we like to do our best :) Hope to see you again soon! Best regards Benji Reception supervisor

Anna Friends - 10/07/2018 AccorHotels certified review
« Good value and location »

The hotel is in a good location and is good value for money. I was happy with the staff who were friendly and helpful. The one problem was the strange layout of the room. The shower is IN the room, which is awkward when travelling with friends. The toilet just had a flimsy swing door separating it from the room, while the sink is also in the room. This does not make for adequate privacy with regards the toilet and shower.

Anonymous Families - 10/07/2018 AccorHotels certified review

Ridiculously small rooms, I would not recommend this place for families.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Keely, Thank you for your review. I would like to apologise as we did not meet your expectations of the room. Our award winning “cocoon rooms" are designed with a focus on flexibility, freedom of movement and well-being to offer its guests essential comfort at great prices. I can see that you booked online, and we do provide pictures of the rooms that we sell. I am sorry if this was not to your liking and will forward your comments to our design team. Best regards Benji Reception supervisor

Ken Couples - 10/07/2018 AccorHotels certified review
« Good short stay »

Cheap and cheerful, not to luxurious but well priced, clean and in the centre of the city,

Our hotel has responded to the review
Our hotel has responded to the review

Hi Ken, Thank you for your review. I am pleased to read you had a good and cheerful stay with us! Hope to see you again soon. Best regards Benji Reception supervisor

Charlene C. Solo - 10/07/2018 AccorHotels certified review
« Enjoyed my stay »

Good location. Speedy check in and out. Friendly and helpful staffs. Good size room. Clean room with comfortable bed. Good wifi.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Charlene, Thank you so much for the great review, So pleased to read how much you enjoyed our location, staff and facilities. We are looking forward to welcoming you back soon! Kind regards Benji Reception supervisor

Mck Business - 10/07/2018 AccorHotels certified review
« convenient and dog friendly »

Small but perfectly comfortable room, truly efficient shower and air con, close to city centre, one of so few dog friendly places to stay in Belfast. Slight downside is the inability to open the window properly, but again, the aircon worked and the almost shut window cut out the noise of the truly noisy pub next door, entertaining as it was. I always sleep badly in a hotel but I slept better with you than in most hotels. And the dog settled in happily.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Mary, Thank you for your review. I am delighted that you and your dog both had a comfortable stay and settled right in! Yes we welcome all doggy's at Etap Belfast, pedigree and even mongrels :) Hope to see you both again soon. Kind regards Benji Reception supervisor

Stewart Solo - 10/07/2018 AccorHotels certified review
« As ever comfortable stay. »

Always enjoyable to stay when visiting Belfast.

Martin H. Friends - 09/07/2018 AccorHotels certified review
« Basic room but I got what I paid for, quick check in, quick exit, clean room. »

Basic room but I got what I paid for, quick check in, quick exit, clean room. I couldn't get the TV to work but I didn't really need it.

Ka Y. Couples - 09/07/2018 AccorHotels certified review
« Overall good. »

The pub next to the hotel was very noisy, opened till very late. Disappointed to see that they charged for storing your bags after checked out. There are some hostels and budget guest house have this practise to get more money, never had this with ibis group before. You should list it in the booking.

Bernie O. Friends - 09/07/2018 AccorHotels certified review
« Reasonable »

Once over the hiccup of being put in the wrong type of room the first night it was a reasonable budget hotel experience

Tony Solo - 09/07/2018 AccorHotels certified review
« Good value and good city centre location. »

Good value and city centre location.

L. F. Families - 09/07/2018 AccorHotels certified review
« Not value for money »

I booked a twin room for my teenage son and myself. Arrived to realise we were in a room the size of a large cupboard and the shower cubicle actually inside the room i.e not a separate, private room. The toilet was smaller than a Aeroplane toilet. The shower door didn't close fully so the floor of the room was flooded each time. The window didn't close properly (the handle was falling off) and so our first night was horrendous with the constant "base" from what I presume is a nearby pub/club. The beds felt like the mattresses were stuffed with hay. I had to make both beds up as the bottom sheet was in fact a top sheet just doubled over and laid on top of the mattress i.e not tucked in at all. The only positive thing I can say about this experience was the room was clean.

Patricia B. Families - 09/07/2018 AccorHotels certified review
« Disappointed with bedroom in hotel for 3 people »

Check in was perfect staff very friendly and helpful but our room was way too small for 3 people bathroom very unsatisfactory to use the shower you had to dress or undress in bedroom while other people there no tea/coffee making facilities and nothing for children to do in the evenings

Susan F. T. Couples - 08/07/2018 AccorHotels certified review
« We stayed one night and were very comfortable. Good location for walking. »

Nice, clean hotel. We would stay here again!

Our hotel has responded to the review
Our hotel has responded to the review

Hi Susan, Thank you for your nice review. I am pleased to read that you had a comfortable stay with us, and glad to see you will be back :) Until then. Kind regards Benji Reception supervisor

Mike Couples - 08/07/2018 AccorHotels certified review
« The staff were excellent! »

The room was small but adequate, the air conditioning was excellent, the area was good for exploring the city !

Our hotel has responded to the review
Our hotel has responded to the review

Hi Mike, Thank you for your review. "The staff were excellent!" This is great thank you for such nice comments! I am happy you were able to cool of with the air conditioning in the room, as it has been a warm summer soo far! We hope to see you again soon! Kind regards Benji Reception supervisor

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