Hotel - ETAP Belfast
Etap Hôtel Hotel Etap Hôtel Hotel

ETAP Belfast

3.5/5 1,654 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 5  GBP
  • 100% non-smoking hotel
  • Air conditioning

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 146 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Bathroom doors 32 inches wide
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Shower
    • Toilets
    • Emergency info in rooms
Our rooms fittings
4.0/5 AccorHotels Rating 8,257 reviews

Our guest reviews for ETAP Belfast

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,654 reviews
Anonymous Business - 15/02/2019 AccorHotels certified review
« Great budget hotel »

Staff were 100% brilliant.

:peter B. Solo - 15/02/2019 AccorHotels certified review
« Comfortable, centrally located and friendly reception »

Good value for money, clean and friendly

Anonymous Couples - 15/02/2019 AccorHotels certified review
« It was ok just a bit cold »

It was ok

Gillian E. Couples - 15/02/2019 AccorHotels certified review
« Amazing »

Brilliant staff and very friendly great value for the money

Anonymous Friends - 12/02/2019 AccorHotels certified review
« Disappointing »

I have stayed at this hotel many of time.1st time ever I was denied paying with cash

Caroline Couples - 12/02/2019 AccorHotels certified review
« Nothing special, but it did the job! »

Room was clean, tv worked and bed comfortable. Only downside is the bathroom area, if sharing with a friend make sure they are okay with potentially seeing you naked, and hearing you use the toilet! Other than that, room was fine!

Henry Couples - 12/02/2019 AccorHotels certified review
« Was very pleasant »

Room was clean and comfortable only complaint was cold shower

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for taking the time to leave a review of your recent stay. We are glad you enjoyed yourself and hope to see you again soon. Kind regards, The Etap Team.

Karly S. Couples - 12/02/2019 AccorHotels certified review
« Mrs »

The room was okay for what we needed however the mattresses are horrendous me and my husband woke up after both nights with serious back pain and stiffness please invest some money into purchasing new!! A topper didn’t even help also a fitted sheet I’ve never slept in a bed that doesn’t have one! Other than the bed an awful sleeping experience no other issues.

Paul Solo - 11/02/2019 AccorHotels certified review
« Friendly service, comfortable toom and great location »

Friendly service, comfortable room and great location

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for taking the time to leave a review of your recent stay. We are glad you enjoyed yourself and hope to see you again soon. Kind regards, The Etap Team.

Jess &. B. Couples - 11/02/2019 AccorHotels certified review
« Brilliant »

Very nice, very clean hotel. Perfectly located in the centre if Belfast. All the staff were super friendly and helpful. I would 100% stay here again and recommend to family and friends! There was only 2 downsides to staying here. Our room was freezing and the heating didn't work properly. Then when it came to check out we asked if we could leave our bags behind the desk, they said yes but it would cost £2 per bag to keep them for us. Now usually I would be fine with this, but we checked out super early (check out didn't have to be until 12, we were out for 8.30) and we said we would be back before 12 to get our luggage as we had to head to the airport. We explained this to the guy but as he has just check us out he said he would have to charge us! Wish we knew this before we handed over the room keys, I would have hung onto it for the morning.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for taking the time to leave a review of your recent stay. We are glad you enjoyed yourself and hope to see you again soon. Kind regards, The Etap Team.

Larissa Couples - 10/02/2019 AccorHotels certified review
« Very disappointed »

I had one of the most embarassing experience I ever had in my entire life. When I was sleeping, someone just opened my room door around 00:30 am and then once I screamed the guy closed the door. My boyfriend went downstairs at the same time to tell the staffs and the guy at the reception said could be our key, trying to pretend he wasn’t understanding what my boyfriend was saying about. After my boyfriend say again someone OPENED my door, another guy came and said who opened my room... the receptionist guy!! Thats why he was saying could be our key, because was him. After that he asked my boyfriend if we paid for our room because he was going to check the apparently “empty room”. Trying to give all fault for us. Of course we paid, how can we get the card key and just go to any room? For me make no sense, was just a way to be “free” of the situation. I know sometimes can be something wrong on the system but we did the check in only maximum 5 hours earlier. Other thing, who come to check the room at 00:30am and DO NOT KNOCK AT THE DOOR!! It was a very embarrassing situation. I wasnt feeling safe in that hotel after that. What about if I wouldn’t be there? Would he just go inside the room with my stuffs over there? At the same time, I sent an email to the Accor Hotels, and I was never replied. Around all this situation I would never come back to the Accor Hotels anymore. Very disappointed with all situations, Inside the hotel and about the email never answered.

S. M. Business - 09/02/2019 AccorHotels certified review

It was fine. The beds are very comfortable and the pillows were perfect for me. Although there was no tea/coffee making facilities in the rooms, there was complimentary teas and coffees etc in the lobby.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for taking the time to leave a review of your recent stay. We are glad you enjoyed yourself and hope to see you again soon. Kind regards, The Etap Team.

Dq Solo - 09/02/2019 AccorHotels certified review
« Perfect location, friendly staff & spotless clean rooms. »

As above

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for taking the time to leave a review of your recent stay. We are glad you enjoyed yourself and hope to see you again soon. Kind regards, The Etap Team.

Niamh Friends - 09/02/2019 AccorHotels certified review

The experience was good, the room was accommodating for us and very cheap. The staff were lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for taking the time to leave a review of your recent stay. We are glad you enjoyed yourself and hope to see you again soon. Kind regards, The Etap Team.

Corrina Families - 09/02/2019 AccorHotels certified review
« Nice hotel, cheap price, very noisy »

Hotel was nice and clean, was shocked it was only a 2 star, then the seriously loud music in the pub next door started, didn't stop until 1am but could still hear some sort of music until 4am. I then understood why it was only a 2 star. Nice hotel, pity about the neighboring buildings

Anonymous Couples - 09/02/2019 AccorHotels certified review
« Very enjoyable »

The Room was comfortable and very clear. The staff were very friendly and helpfull as was everyone we meet in Belfast .

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for taking the time to leave a review of your recent stay. We are glad you enjoyed yourself and hope to see you again soon. Kind regards, The Etap Team.

Lb Couples - 07/02/2019 AccorHotels certified review
« Did the job »

For the price I can’t really complain, however the room could’ve definitely done with some tlc- marks on the walls, wires hanging down in the toilet and around the tv and grubbiness around the shower area was a bit off-putting. Bed was very hard and could have done with more than one pillow, but all in all a reasonably comfortable stay. Was somewhat shocked that 2 bottles of beer cost £9 in the lobby though- it would’ve been nice if prices were displayed in the fridges.

Anonymous Couples - 07/02/2019 AccorHotels certified review

No car park which was dissapointed a bit...

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for taking the time to leave a review of your recent stay. We are glad you enjoyed yourself and hope to see you again soon. Kind regards, The Etap Team.

Anonymous Couples - 07/02/2019 AccorHotels certified review
« Great location brilliant price and very clean throughout »

Visiting Belfast to attend work event in nearby hotel and decided to stay a night and go out in the area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHAUNA M., Thank you very much for taking the time to leave such a fantastic review. We are glad you enjoyed your stay and hope to see you again soon. Kind regards, The Etap Team.

Jerry Couples - 07/02/2019 AccorHotels certified review
« Short stay »

Enjoyed hotel clean, basic no complaints

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for taking the time to leave a review of your recent stay. We are glad you enjoyed yourself and hope to see you again soon. Kind regards, The Etap Team.

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