Hotel - Novotel Bangkok Ploenchit Sukhumvit
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Novotel Bangkok Ploenchit Sukhumvit Hotel

4.5/5 4,750 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
    • Tanning salon
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
  • Golf  (Nearby)
    • Golf course 27 holes
    • Golf course 18 holes
    • Golf practice facilities
    • Golf lessons
  • Tennis  (Nearby)
    • Grass tennis court
    • Hard tennis court
    • Indoor tennis court
    • Outdoor tennis court
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Bike rack facilities
    • Archery
    • Athletics stadium (Nearby)
    • Badminton
    • Basketball facilities
    • Billiards/Snooker
    • Boules/petanque
    • Bowling
    • Darts
    • Football
    • Horse riding
    • Jogging track (Nearby)
    • Karting facilities
    • Roller-skating (Nearby)
    • Skating rink
    • Squash court
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hrs
    • Opening hours : Week-end 24 hrs

Business services

  • 12 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

370 accommodation rooms at Novotel Bangkok Ploenchit Sukhumvit comprising Superior, Deluxe, Premier, Junior Suite and Suite room. Every room features fantastic city view, a daylight window, a daybed, a rain shower and free WIFI.

  • 370 rooms
  • 311 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 10 family rooms
  • 23 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Turn down service
    • Web TV
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Iron in room
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 5,826 reviews

Our guest reviews for Novotel Bangkok Ploenchit Sukhumvit

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 4,750 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Pauline N. Couples - 18/09/2018 AccorHotels certified review
« Excellent room, service and food »

Hotel room was very comfortable and clean, service experience was wonderful. The only thing that bothers me was we had to pay for local phone call made which so far i havent paid for local calls in hotel, only international calls were charged.

Anonymous Solo - 18/09/2018 AccorHotels certified review
« Nice hotel, excellent location »

This beautiful hotel is centrally located next to the BTS. The rooms are nicely renovated and clean. The staff are helpful, firiendly and attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you so much for choosing our hotel for your stay and sharing your experience with us. How nice it is to read that your recent visit at Novotel Bangkok Ploenchit Sukhumvit exceeded your expectations. Thank you for highlighting our friendly and attentive associates you experienced. It is indeed my pleasure to have a wonderful team, always go the extra mile. Please be assured that I will pass your wonderful comment to the entire team and we will keep motivating to make it better. All of us here are looking forward to welcoming you back again in the near future. With warm regards, Mesaya Phaewsa-Ard Guest Experience Manager

Jenny Families - 18/09/2018 AccorHotels certified review
« Hotel services are below average »

The room I stayed in is not comfortable and I had to change room. After dialling 0 had to wait for long time before operator answered. After check in no one help us to take our luggages to the room. (I saw your staff helped others to carry luggage).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you so much for taking the time to write and share your experience staying with us. I am regretful for our shortfall service which made your disappointed experience in our service and product. I would like to assure you that we take these concerns seriously and this is definitely not the level of the standards which we strive for. Please be apologized for your unpleasant experience about staff lacking of service. I have personally discussed this issue with Front Office Manager is to implement training service and make it right for customer satisfaction is our goal. You are a valued customer; please accept my sincere apologize for any inconvenience which happened on you. Sincerely yours, Mesaya Phaewsa-Ard Guest Experience Manager

Shane Solo - 18/09/2018 AccorHotels certified review
« No problems »

Great staff. Rooms were ok but not great value for the money. Good location

Bianca P. Business - 17/09/2018 AccorHotels certified review
« Everything was perfect! »

The staff in Bangkok is certainly a plus. They are extremely nice and helpful! Rooms are also great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you so much for choosing our hotel for your stay and sharing your experience with us. How nice it is to read that your recent visit at Novotel Bangkok Ploenchit Sukhumvit exceeded your expectations. Thank you for highlighting the excellent service from our associates you experienced. It is indeed my pleasure to have a wonderful team, always go the extra mile. Please be assured that I will pass your wonderful comment to the entire team and we will keep motivating to make it better. All of us here are looking forward to welcoming you back again in the near future. With warm regards, Mesaya Phaewsa-Ard Guest Experience Manager

Mike Business - 17/09/2018 AccorHotels certified review
« Nice stay »

Fine service and great room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you so much for this fabulous feedback! I am very grateful to know that you had a wonderful moment and truly enjoyed throughout the hotel’s facilities and amenities. Importantly, the hotel services were met your expectation and good value for your money. Please be assured that I will share your fantastic comment to the entire team. Thank you once again for taking the time to share your experience staying with us and highly recommending our hotel to your friends. My team and I are looking forward to welcoming you back to Novotel Bangkok Ploenchit Sukhumvit Hotel in the near future. With warm regards, Mesaya Phaewsa-Ard Guest Experience Manager

Les M. Couples - 17/09/2018 AccorHotels certified review
« Convenient location, service good and food quality high »

I have stayed several times as my visit are usually for Bumrungrad Hospital and the location allows me to walk from Hotel and avoid long, slow, troublesome taxi journey. Check in/out is usually quite fast and meals from room service or restaurant or bar are of good quality. I will continue to use this hotel for all future such visits.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you so much for your positive review on Trustyou! I am very delighted to know that you had a great experience staying with us and truly enjoyed throughout the hotel’s facilities and amenities. Thank you for highlighting the excellent location, just minute away from the sky train as well as the great breakfast and warm welcome and hospitality service from our associates. Please be assured that I will share your fantastic comments to the entire team. On behalf of the team, thank you for your patronage and it has been a pleasure to serve you again. Your support means a lot of to us and your feedback will help us to continually strive for our service and facilities. My team and I are looking forward to your returning visit soon. With warm regards, Mesaya Phaewsa-Ard Guest Experience Manager

Jackson H. Couples - 17/09/2018 AccorHotels certified review
« Comfortable and convenient »

Location is convenient, just 2 min walk from bts station. Room is comfortable, clean and spacious, well equipped as well. Staff are friendly and helpful. Reasonable pricing. Highly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you so much for this fabulous feedback! I am very grateful to know that you had a wonderful moment and truly enjoyed throughout the hotel’s facilities and amenities. Importantly, the hotel services were met your expectation and good value for your money. Please be assured that I will share your fantastic comment to the entire team. Thank you once again for taking the time to share your experience staying with us and highly recommending our hotel to your friends. My team and I are looking forward to welcoming you back to Novotel Bangkok Ploenchit Sukhumvit Hotel in the near future. With warm regards, Mesaya Phaewsa-Ard Guest Experience Manager

Anonymous Business - 17/09/2018 AccorHotels certified review
« Very warm hospitality »

Very warm and welcoming experience. Everyone goes the extra mile to listen and assist.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, How nice it is to read your wonderful feedback about excellent service from our associates, who always willing to go the extra mile. I am very delight to know that the hotel's facilities and services were to your liking as complete satisfaction is our goal. Thank you once again for taking the time to write and share your recent experience staying with us. My team and I are looking forward to welcoming you back to Novotel Bangkok Ploenchit Sukhumvit Hotel in the near future. With warm regards, Mesaya Phaewsa-Ard Guest Experience Manager

Anonymous Couples - 17/09/2018 AccorHotels certified review
« Wonderful staff, dangerous showers »

Your staff is excellent. Standout is Ms. Kay at breakfast. Charming, friendly and funny. Superb breakfast. Really something for everybody. Nice rooms on executive floors. However your showers are dangerous Not only do they have very weak pressure, but the danger is, that the water keeps changing by itself from cool to boiling hot. This happened every time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you so much for choosing our hotel and taking the time to write about your recent stay with us at Novotel Bangkok Ploenchit Sukhumvit Hotel. I am very delight to know that you had a relaxing time and truly enjoyed throughout the hotel’s facilities and services. Thank you for highlighting our friendly and attentive associates especially Khun Kay who made you feel the extra special and exceeded your expectation. Please be assured that I will share your fantastic comment to the entire team and particularly Khun Kay. Your suggestion about electric shower heater for improvement is very much appreciated. Please be assured that we take these concerns seriously because our management teams always realize the importance of safety at the most and also wants to make customer feel satisfied during stay with us. I have personally discussed addressed this issue with the Chief Engineering and Resident Manager is to improve our standards moving forward. Thank you once again for taking the time to share your experience staying with us. My team and I are looking forward to your next visit and wish you the best in your business and personal endeavors. With warm regards, Mesaya Phaewsa-Ard Guest Experience Manager

H. Couples - 16/09/2018 AccorHotels certified review
« Not bad »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you so much for choosing Novotel Bangkok Ploenchit Sukhumvit Hotel for your recent stay in Bangkok. Overall your positive feedback is very much appreciated. I am very pleased to know that you had a pleasant stay with us and the service you experience exceeded your expectations. Please come back here again! My team and I are looking forward to welcoming you back to Novotel Bangkok Ploenchit Sukhumvit Hotel in the near future. With warm regards, Mesaya Phaewsa-Ard Guest Experience Manager

C. K. P. Couples - 16/09/2018 AccorHotels certified review
« Excellent & Comfortable stay in Bangkok »

We were staying in one of the Premier room for 4 nights. It was an excellent and comfortable stay at this well maintained and superbly located property. More importantly is the level of excellent services delivered by the staff. They showed genuine sincerity and hospitality to us and made our stay very welcoming. We will definitely be back To Novotel Ploenchit in our next visit to Bangkok!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, How nice it is to read your positive review on Trustyou! I am very delighted to know that your 4 nights was a memorable stay with and truly enjoyed throughout the hotel’s facilities and amenities. Thank you for highlighting the excellent service from our associates you experienced. It is indeed my pleasure to have a wonderful team, always go the extra mile. Please be assured that I will pass your wonderful comment to the entire team. Thank you once again for taking the time to share your experience staying with us. My team and I are looking forward to your next visit and wish you the best in your business and personal endeavors. With warm regards, Mesaya Phaewsa-Ard Guest Experience Manager

John H. Solo - 16/09/2018 AccorHotels certified review
« First class hotel »

I had a great 2 night stay at the Novotel Ploenchit Sukhumvit. Check In was fast and friendly I was escorted the the Executive Lounge for check In and given a room on the 10th floor and was upgraded as a Accor Gold member. Every member of staff I had the pleasure to meet was warm and welcoming. I enjoyed my stay so much that I cancelled a booking at another Accor Brand and booked here again for November that's a measure of hoe happy I was there. Also the Hotel is located right by the Polenchit BTS station exit number 4.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, How nice it is to know that how much you have enjoyed the benefits of gold membership which made your experience stay more than awesome. Also, I am very happy to know that your 2 nights was a memorable stay with and truly enjoyed throughout the hotel’s facilities and amenities. Thank you for highlighting the fast service and warm welcome and hospitality service from our associates. It is indeed my pleasure to have a wonderful team, always go the extra mile. Please be assured that I will pass your wonderful comment to the entire team. Thank you once again for your valuable feedback!. All of us here at Novotel Bangkok Ploenchit Sukhumvit Hotel are looking forward to welcoming your back in the near future. PS. Think of hotel, think of Novotel Bangkok Ploenchit. With warm regards, Mesaya Phaewsa-Ard Guest Experience Manager

Ran B. Business - 16/09/2018 AccorHotels certified review
« Very good location and great breakfast »

Very good experience from all prospective.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you so much for your positive review on Trustyou! I am very delighted to know that you had a great experience staying with us and truly enjoyed throughout the hotel’s facilities and amenities. Thank you once again for your pointing out the excellent location, just minute away from the sky train and CBD as well as the great breakfast at The Square Restaurant. Please come back to stay here again! My team and I are looking forward to welcoming you back to Novotel Bangkok Ploenchit Sukhumvit Hotel in the near future. With warm regards, Mesaya Phaewsa-Ard Guest Experience Manager

Kc Business - 14/09/2018 AccorHotels certified review
« Convenient location. »

Pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you so much for your positive review! I am very pleased to know that you had a pleasant stay with us and the service you experience exceeded your expectations. Thank you for pointing out the great location which is at convenient for all business travelers, just minute away from the sky train and close to CBD. My team and I hope to welcome you and your family back to Novotel Bangkok Ploenchit Sukhumvit Hotel in the near future. With warm regards, Mesaya Phaewsa-Ard Guest Experience Manager

Aslan Business - 14/09/2018 AccorHotels certified review
« Good »

Confius because the same hotel name

Anonymous Business - 14/09/2018 AccorHotels certified review

great facilities and staff! The room was a bit noisy when other guests were showering - I slept with earplugs at night time.

Gary C. Business - 14/09/2018 AccorHotels certified review
« Courteous, efficient, comfortable »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you so much for choosing our hotel for your stay and sharing your experience with us. How nice it is to read that your recent visit at Novotel Bangkok Ploenchit Sukhumvit exceeded your expectations. Thank you for highlighting the excellent service from our associates you experienced. It is indeed my pleasure to have a wonderful team, always go the extra mile. Please be assured that I will pass your wonderful comment to the entire team. Please come back to stay here again! My team and I are looking forward to welcoming you back to Novotel Bangkok Ploenchit Sukhumvit Hotel in the near future. With warm regards, Mesaya Phaewsa-Ard Guest Experience Manager

Anonymous Business - 14/09/2018 AccorHotels certified review
« The experience was great. »

Service was excellent. The staff was very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you so much for choosing our hotel for your stay and sharing your experience with us. How nice it is to read that your recent visit at Novotel Bangkok Ploenchit Sukhumvit exceeded your expectations. Thank you for highlighting the excellent service from our associates you experienced. It is indeed my pleasure to have a wonderful team, always go the extra mile. Please ensure that I will share your rewarding comment to the entire team and we will keep motivating to make it better. I am looking forward to welcoming you back in the near future and wish you the beast in your business and personal endeavors. With warm regards, Mesaya Phaewsa-Ard Guest Experience Manager

Elaine Couples - 13/09/2018 AccorHotels certified review
« Pleasant and satisfactory »

Room service food was good, staff were friendly, everything was generally good and in order. Maybe the smoking rooms should include an ashtray next time?

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