Novotel Bangkok Ploenchit Sukhumvit Hotel 4 stars

TripAdvisor rating 4.5/5 5,502 reviews
Novotel Bangkok Ploenchit Sukhumvit
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+ 26 Services
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Hotel extras

  • Free WiFi, ergonomic work space, internet TV

  • Lobby bar, beer garden with live music

  • Relaxed Thai, Asian and European dining

  • Lavish Thai and Western hot breakfast buffet

  • Bright, city-view rooms for events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Bangkok Ploenchit Sukhumvit

566 Ploenchit Road
Lumpini
Patumwan
10330
bangkok
thailand

Tel: +6623056000

Fax: (+66)2/3056001

Contact email

Check-in from 14h00

Check out up to 12h00

  • AIRPORT EXPRESS :   AE3 Sukhumvit Soi 2

  • BTS SKYTRAIN :   Sukhumvit Ploenchit

  • MTR :   SUKHUMVIT LINE Sukhumvit

  • SUKHUMVIT PLOENCHIT RAMA 1 :   NOVOTEL BANKOK

  • By plane

    SUVARNABHUMI APT At 33km / 20.51 miles

  • By car

    SOUTH PLOENCHIT At 0.5km / 0.31 miles

  • By train

    BTS PLOENCHIT At 0.01km / 0.01 miles

  • By train

    HUA LAMPHONG At 6km / 3.73 miles

GPS :13.742889, 100.549423

Our accommodations

370 accommodation rooms at Novotel Bangkok Ploenchit Sukhumvit comprising Superior, Deluxe, Premier, Junior Suite and Suite room. Every room features fantastic city view, a daylight window, a daybed, a rain shower and free WIFI.

Superior Room King-size Bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Twin Beds

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe 1 King Size Bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe 2 Single Beds

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Executive Floor 1 King Size Bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Executive 2 Single Beds

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite with 1 King Size Bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite 1 King Size Bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

This all-day-dining restaurant serves breakfast, lunch and dinner, features both buffet and a la carte menus. Further from Asian, European, Indian and Thai dishes, The SQUARE also caters for special menus including vegetarian and non-pork dishes.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DEE LOUNGE AND BEER GARDEN

Photo non contractuelle / Strictly non binding

A lobby bar plus relaxing outdoor seating area, Dee Lounge & Beer Garden offers drinks, snacks, pastries and a la carte menus throughout the day. Also features live music in the evening. Happy Hours from 4 to 7 PM everyday.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 240

  • Maximum capacity: 210 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Bangkok Ploenchit Sukhumvit

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

6,460 reviews

tripadvisor

TripAdvisor Rating 4.5/5

5,502 reviews

2 night stop over

TripAdvisor rating 4.5/5

Alison C Couples - 13/10/2019 TripAdvisor review

This was our 3rd stay here and it didn't disappoint. We had a junior suite and were upgraded to a suite which was a fabulous surprise. We totally recommend having a room with access to the executive lounge with the evening canapes and 2 hours of free alcoholic drinks being a perfect end to the day. Service in the executive lounge was amazing and we felt like a king and queen. We did go to the level 8 dining room for breakfast one day but preferred the service and calm of having breakfast in the executive lounge. The main dining area was lovely but very busy and seemed chaotic in comparison. Pool area is ok but lacked any attentive service that is common in other hotel chains. We loved the live music in the bar and the attentiveness of the staff. Really easy access to the BTS station which is literally outside the hotel door. Overall we had a great stay and highly recommend.

Lounge

Customer review rating 4.5/5

Mic E. Business - 08/10/2019 AccorHotels review

The staff in the lounge were excellent. Particularly 'Fern' who was most courteous and helpful. Thanks

Great, but there is room for improvement

Customer review rating 4.5/5

N. H. T. Couples - 07/10/2019 AccorHotels review

I've stayed in the hotel for 4 days. Overall experience is satisfied, but I have to bring up my concern in regards to the shampoo, conditioner and body gel provided by your hotel. After using your shampoo and conditioner, my hair was both dried and uncomfortable. I have huge concern about the quality of the product or if they are really shampoo and conditioner not something else. Please kindly reconsider the choice of cleaning supplement, as it severely damage my experience with the hotel and many other clients who feel in the same way.

Dear N. HUNG T., Thank you for taking time to share your feedback on your recent stay. In regards to our bathroom amenities, I can assure you that the products were not something else. It is exclusively made as part of Novotel Fair Trade Amenities with natural ingredients. I am sorry to know that you found your hair was dried and uncomfortable after using them. Apart from that, I am so glad to know that your overall experience was satisfied and we look forward to welcoming you back here again. Yours sincerely, Patrick Janssen General Manager

It simply works!

Customer review rating 4.5/5

Anonymous Business - 07/10/2019 AccorHotels review

As previous surveys

Exceptional service

Customer review rating 4.5/5

Brett E. Families - 06/10/2019 AccorHotels review

I have stayed at around 15 Novotel's across Asia Pacific, and this hotel is a clear stand-out for the quality of its service. The team in the Executive Lounge led by Na are a significant step above their peers. The professionalism is consistent across her team, which clearly reflects training, and her ongoing leadership and guidance.

NOVOHOTEL stay in

Customer review rating 4.5/5

Narith O. Business - 03/10/2019 AccorHotels review

Very good

Dear Narith o., Greetings from Novotel Bangkok Ploenchit Sukhumvit! We're all thrilled to received a positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We're glad to know that you had a good experience with us during your trip in Bangkok. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager

Outstanding Service

Customer review rating 4.5/5

Robert Business - 03/10/2019 AccorHotels review

Everything was wonderful. Your people are magical, especially the ladies in the Premier lounge.

The hotel was very comfortable and location was convenient

Customer review rating 4.5/5

Lucy Business - 02/10/2019 AccorHotels review

The hotel was very clean, relaxing and comfortable. The restaurant options were convenient and the hotel was located close to shopping and variety of restaurants.

Dear Lucinda Jean P., Greetings from Novotel Bangkok Ploenchit Sukhumvit! We're all thrilled to received a positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We're glad to know that you had a relaxing and comfortable experience with us during your trip in Bangkok and thank you for highlighting the cleanliness and the very convention location of the hotel that truly marked your stay. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. Best regards, Sherree Barquilla Guest Experience Manager

Home away from Home

TripAdvisor rating 4.5/5

joexslovak Business - 02/10/2019 TripAdvisor review

Excellent and Professional service. The Bar below is great and Breakfast Superb. Moneys worth. Location excellent. My advice to people , dont believe too much in what people say. See it to believe it. Trust your instinct and you will enjoy your stay. I guarantee you. No offense to Trip Advisor.

Wonderful!

Customer review rating 4.5/5

Brenda Business - 01/10/2019 AccorHotels review

Great time staying at Novotel BKK.

Dear Sok Ling Brenda L., Greetings from Novotel Bangkok Ploenchit Sukhumvit! We're all thrilled to received a positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We're glad to know that you had a wonderful experience with us during your trip in Bangkok. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager

Very good

Customer review rating 4.5/5

Sehly H. Solo - 30/09/2019 AccorHotels review

Overall service was very good, staff, room, restaurant and other vacilities are very good.

Dear Sehly H. S., Greetings from Novotel Bangkok Ploenchit Sukhumvit! We are all thrilled to received a positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We are glad to know that you had a very good experience with us during your trip in Bangkok and thank you for highlighting your wonderful stay with us that truly marked your stay. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. Best regards, Sherree Barquilla Guest Experience Manager

Great service and good location

Customer review rating 4.5/5

P. M. Business - 30/09/2019 AccorHotels review

Stayed at the executive floor, the staff at the lounge were extremely professional and very helpful. Overall great service throughout the hotel.

Dear R Premala R., Greetings from Novotel Bangkok Ploenchit Sukhumvit! We are all thrilled to received a positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We are glad to know that you had a great experience with us during your trip in Bangkok and thank you for highlighting our professional and helpful staff that provided you great service and of course the very convenient location of the hotel that truly marked your stay. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. Best regards, Sherree Barquilla Guest Experience Manager

Super pleased

TripAdvisor rating 4.5/5

eddyl1107 Business - 29/09/2019 TripAdvisor review

Special thanks to the team from Premier Lounge ladies: Kiki, Na, Som & Fern, seeing the warm smiles make my day. Especially thankful to Claire for ensuring my stay is comfortable, meeting me upon my arrival and seeing me off on my check out.

Dear eddyl1107 Thank you very much for the wonderful review and rating. It's a pleasure to know that you were very impressed with the service delivered by the team at the Premiere Lounge. We are glad to read that they made you feel welcome throughout your stay at the hotel. Thank you for also highlighting the service offered by Claire. It's great to know that she took such a very good care of you. We hope to see you again on your next trip to Bangkok and highly appreciate you taking your time to share us your positive experience. Yours faithfully Patrick Janssen General Manager

Another wonderful stay

TripAdvisor rating 4.5/5

Ian T Couples - 27/09/2019 TripAdvisor review

We have stayed here frequently and are never dissapointed. From the presentation and comfort of the room, through the Premier Lounge and especially the care shown by the staff this is my favourite Novotel. Not to say the others (in Bangkok) are not excellent, Novotel Ploenchit comes out on top. The "winning difference", the quality of staff, ammenities, food and drink provided in the Premier Lounge. It's the difference that brings me back time and time again and sees me happy to pay a price premium at times.

Dear Ian T Thank you very much for sharing the feedback from your recent stay at the hotel. It's very delightful to read that you have always had a wonderful stay here at Novotel Ploenchit and the team at the Premiere Lounge delivered the excellent service to you. We are also very happy to know that you had a great time at the Premiere Lounge. Thank you very much for your ongoing support and we very much look forward to welcoming you back for another great stay. Yours faithfully Patrick Janssen General Manager

Wonderful stay experience

Customer review rating 4.5/5

T. Business - 26/09/2019 AccorHotels review

Great location with great service

Dear Hung-Da T., Greetings from Novotel Bangkok Ploenchit Sukhumvit! We are all thrilled to received a positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We are glad to know that you had a wonderful experience with us during your trip in Bangkok and thank you for highlighting the very great location and great service of the hotel that truly marked your stay. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. Best regards, Sherree Barquilla Guest Experience Manager

Feels like coming home

Customer review rating 4.5/5

Mike C. Families - 26/09/2019 AccorHotels review

Always a warm and friendly welcome, and well taken care of.

Dear Michael C., Greetings from Novotel Bangkok Ploenchit Sukhumvit! We are all thrilled to received a positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We are glad to know that you had a good experience with us during your trip in Bangkok and thank you for highlighting your wonderful stay with us and just like home you are always welcome. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. Best regards, Sherree Barquilla Guest Experience Manager

Great Hotel, awesome service, splendid food and fitness/pools

Customer review rating 4.5/5

Sumesh N. Business - 23/09/2019 AccorHotels review

Enjoyed my time there, with respect to all services and room was great, food, fitness services were great, will come back soon

Dear Sumesh Sadanandan N., Greetings from Novotel Bangkok Ploenchit Sukhumvit! We're all thrilled to received a positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We're glad to know that you had a good experience with us during your trip in Bangkok and thank you for highlighting our great hotel and services, our splendid food and fitness facilities that truly marked your stay. Our hotel aims to provide a truly unique experience and we are delighted that we were able to exceed your expectations. We look forward of welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager

Super Good Hotel

Customer review rating 4.5/5

Clara Y. Couples - 21/09/2019 AccorHotels review

It’s a super convenient hotel,so near Phloen Chit BTS,The staff is super nice & helpful.The Buffet I love it very much which a different kind of food to choose.

Dear Wai Man Y., Greetings from Novotel Bangkok Ploenchit Sukhumvit! We are all thrilled to received a positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We are glad to know that you had a good experience with us during your trip in Bangkok and thank you for highlighting our very good breakfast, the convenient location of the hotel and of course our super nice and helpful staff that truly marked your stay.Our hotel aims to provide a truly unique experience and we are delighted that we were able to exceed your expectations. We look forward of welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager

Good value in central Bangkok

TripAdvisor rating 4.5/5

teacherandy510 Solo travel - 20/09/2019 TripAdvisor review

I've stayed here a number of times now. The hotel is still pretty good value for the money, especially if you are an Accor member and get a promotional rate, which I have always been able to do. Location could not be much better, it is easy to get anywhere in Bangkok from here. Service is generally very good, especially at reception. Breakfast here is hit and miss, there are some good items but it's disappointing that you can't get juice, yogurt, or soy milk without sugar. The waitress told me that the juice that is put into big glass bottles to make it look fresh is in fact from a box - as is the yogurt even though it is billed as "homemade" on the sign. Not sure why the hotel is doing this as it feels very low class for a hotel of this caliber. It would cost very little for the hotel to set up a fresh juice bar. If your room rate includes breakfast, it's still worth eating here, but no way would I pay extra for it. Maybe they keep the good stuff up in the Premier lounge? The lounge/bar outside the lobby is nice for hanging out. There is a good drink selection and the prices there are reasonable for Bangkok. I'll probably stay here again but hopefully they can bring the breakfast up to standard.

Dear teacherandy510 Thank you for choosing to stay with us and for taking time to share your feedback on your recent stay. I am glad to know that you enjoyed the convenience of location and the level of service provided by our team members. In regards to your breakfast experience , I am sorry to hear this was not up to your expectation. The hotel has options of fresh fruit and vegetable juice on rotation at the breakfast buffet line at least 1 type each such as water melon juice or cucumber juice. Your feedback on the availability of low sugar items is well heard and we will look into it. Teacherandy510, thank you for your valued comments. Please feel free to let us know if there is anything that we could prepare to make your breakfast experience more enjoyable on your next visit. Yours faithfully Patrick Janssen General Manager

service in the premier lounge was nowhere near Premium

Customer review rating 4.5/5

Datta Business - 18/09/2019 AccorHotels review

Service was not good. No one really attended to the guests needs in the lounge.

Dear Mr. Datta, Thank you for taking time to share your recent experience with us. I am sorry to hear that the level of service provided from the Executive Lounge team was not up to your expectation. I also noticed that we were scored low on your check in experience as well as your satisfaction on Loyalty program. If you wish to share me more in detail for our further improvement , please feel free to email us at h7… I would like to sincerely apologize for the shortfall in the standard of service on this occasion and we look forward to welcoming you back here again in not too long future. Best regards, Patrick Janssen General Manager
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