Hotel - Novotel Bangkok Ploenchit Sukhumvit
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Novotel Bangkok Ploenchit Sukhumvit Hotel

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4.5/5 4,412 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying)
    • Tanning salon (Paying, Nearby)
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
  • Golf  (Nearby)
    • Golf course 27 holes (Paying, Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Grass tennis court (Paying, Nearby)
    • Hard tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Bike rack facilities (Paying, Nearby)
    • Archery (Paying, Nearby)
    • Athletics stadium (Nearby)
    • Badminton (Paying, Nearby)
    • Basketball facilities (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Boules/petanque (Paying, Nearby)
    • Bowling (Paying, Nearby)
    • Darts (Paying, Nearby)
    • Football (Paying, Nearby)
    • Horse riding (Paying, Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Paying, Nearby)
    • Roller-skating (Nearby)
    • Skating rink (Paying, Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hrs
    • Opening hours : Week-end 24 hrs

Business services

  • 12 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

370 accommodation rooms at Novotel Bangkok Ploenchit Sukhumvit comprising Superior, Deluxe, Premier, Junior Suite and Suite room. Every room features fantastic city view, a daylight window, a daybed, a rain shower and free WIFI.

  • 370 rooms
  • 311 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 10 family rooms
  • 23 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Turn down service
    • Web TV
    • Remote control TV
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Iron in room
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 5,371 reviews

Our guest reviews for Novotel Bangkok Ploenchit Sukhumvit

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 4,412 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
TripAdvisor review
fhnology Solo travel - 20/05/2018
« Consistency is key, and this hotel continued to deliver »

It was my fourth stay at this hotel, and they managed to maintain consistency when it comes to service. Once again the hotel generously upgraded me from the premiere room I was booked in, to the junior suite, and I'm deeply appreciative of the gesture. Many thanks to Takky, for her warm welcome, and for remembering me and the blueberry cheesecake I had so enjoyed in my previous stay. Thank you also to Porn and Tik from the premiere lounge for their service. I didn't go to the premier lounge for breakfast, since The Square had better options. The food had a better presentation this time, as compared to my last stay. Complements to the F&B team at The Square. Please extend my thanks to resident manager Vincent Olivier for taking the time to explain a query I had on Le Club AccorHotels points earning at another AccorHotels facility. Also to the housekeeping staff Thunjira and Dalong. Dalong, if I may add, is very observant. She actually hung my towels on one of the available hangars, instead of letting them hanging off the hooks in the toilet. I have 3 observations during my stay: 1) when I notified the hotel via email days before my arrival that I'll be staying alone instead of 2 persons, and to change the bed type from double bed to king bed, this request wasn't reflected in my booking note. 2) the internet speed is rather slow during the daytime, and I've had weak signals as a result of the junior suite's location. Unfortunately this is not the first time it has happened to me, and I've had the same problem on a previous stay in the junior suite. Would the hotel look into offering complimentary high speed internet to LCAH members (say, silver and above status) or a payable option with a reasonable price during each stay? 3) the waterfall showers in the junior suite needs to be looked at again. If one turns on the waterfall shower at its full blast, the water sprays beyond the shower area, instead of

AccorHotels certified review
Frankie L. C. F. Couples - 19/05/2018
« Clean, helpful staff, good breakfast »

It is my second time staying this hitel many times for other Novotell hotels in Thailand. In general, I satifised for all my stays in your hotels. I am a member of Accor/ Le Club, however, never earn any points from my stay as I book the hotels of your group from other online platform or packages with flight from airline which will not be counted. Actually, it did not mean I am not loyal to your hotels. I think you should consider how to convince we are really the member instead of just giving a member card.

AccorHotels certified review
Howard Business - 19/05/2018
« Excellent »

Like a home away from home

AccorHotels certified review
Vincent L. A. Business - 18/05/2018
« nice »

nice, comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for choosing to stay with us at Novotel Bangkok Ploenchit Sukhumvit Hotel. I am very pleased to know that you truly enjoyed and had comfortable stay here. We are looking forward to welcoming you back in the near future. Warm regards, Mesaya Phaewsa-Ard Guest Experience Manager

AccorHotels certified review
Janam M. Business - 18/05/2018
« PERFECT PLACE TO STAY »

It is perfect place to stay with BTS Ploenchit station next to hotel entrance. Easy to move around in bangkok. Hotel is also nice and staff is also co operative. My only negative was restaurant. They denied me masala tea after accepting my request to make it the next day. otherwise hotel is perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir/Madam, I really appreciate you taking the time to write about your recent stay with us at Novotel Bangkok Ploenchit Sukhumvit Hotel. Thank you for highlighting about the perfect place and nice staff. Regarding to service from restaurant, I would like to express my apologies for your disappointment. Please be assured that I will share this your comment with the Food & Beverage team is to improve service standards moving forward. Thank you once again for your valuable feedback. We are looking forward to be at your service soon. Best regards, Mesaya Phaewsa-Ard Guest Experience Manager

AccorHotels certified review
Patrick Solo - 18/05/2018
« Stopover Bangkok. »

A thousand thanks to the very professional team of this hotel, I have a particular thought for Mr. Vincent French Deputy Director with whom I was able to exchange. I was pleasantly surprised by my upgrade to a suite, I felt at home ... This is my favorite address in Bangkok with a very good value!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for your wonderful feedback. We were delighted for your rewarding words about the professional service which you experience while staying with us. Thank you also for highlighting to Mr. Vincent. I am very sure that he will be thrilled to read that it was him who made your stay with us extra special. All of us at Novotel Bangkok Ploenchit Sukhumvit are looking forward to welcoming you back in the near future. Best regards, Mesaya Phaewsa-Ard Guest Experience Manager

AccorHotels certified review
Rakesh C. Families - 18/05/2018
« Good hotel with all the amenities- will stay again »

Nice hotel at a central location, just next to BTS station. The room were spacious, clean with all the amenities. The breakfast spread was good too.. we got few Indian dishes as well. The swimming pool is at 9th floor and a little small. Overall we had a good stay and I will definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you so much for sharing the experience of your recent stay at Novotel Bangkok Ploenchit Sukhumvit Hotel. We really appreciate your positive feedback which are pointing out the overall facilities, cleanliness and breakfast experience. Also, appreciate your comment about the location which easy to access anywhere. Your kind comment will pass to the entire team members is to continue enhance the guest service experience. My team and I are looking forward to be at your service soon. Best regards, Mesaya Phaewsa-Ard Guest Experience Manager

AccorHotels certified review
Roy Business - 18/05/2018
« Nice Place and people ! »

Thanks for your hospitality. For the Le Club membership, you provide the online check-in and fast check-out service, that is convenient to the business customers. But due to this is a business trip, I need the company name and address on the invoice. When I reserve your room, I have key in the company info on the website. But There is still my personal information on the invoice. I have reply your email, but there is no answer... It's disappoint.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yu-Chih L., Thank you for taking the time to write about your recent stay with us at Novotel Bangkok Ploenchit Sukhumvit Hotel. I am very sorry to hear that "no one replies to your message" for getting invoice. This is absolutely not the level of service standard which is our goal. Please accept my sincere apologize for any inconvenience. Regarding to your request new invoice, could you please give me your detail about period of stay and room number? I will send it you immediately. On the positive note, I would like to thank your value feedback about the hospitality service and nice place. Thank you once again and we hope to welcome you back in the near future. Best regards, Mesaya Phaewsa-Ard Guest Experience Manager

AccorHotels certified review
Aa Couples - 17/05/2018
« Great »

Nice rooms, helpful staff, neat and clean hotel, nice restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir/Madam, Thank you for choosing Novotel Bangkok Ploenchit Sukhumvit Hotel for your accommodation and taking the time to write about your recent stay. We felt great delight to read that you truly enjoyed over stay with us. Your value feedback about the nice room, helpful staff, facilities and good restaurant are very appreciated. Also, your feedback will help us to continually improve our standard of facilities and service. All of us at Novotel Bangkok Ploenchit Sukhumvit are looking forward to your next visit soon. Warm regards, Mesaya Phaewsa-Ard Guest Experience Manager

AccorHotels certified review
Scott O. Business - 17/05/2018
« A great hotel with very friendly staff »

I have been staying here many times over the past few years. The hotel is well maintained and has a great selection for breakfast. All the staff, security outside, concierge, check-in, lounge and housekeeping are always smiling and greeting many by my name too. Sorry i cant remember all names but Aumpon (housekeepin) always greeting with a smile.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We were delighted to read your positive feedback that you had a wonderful stay with us at Novotel Bangkok Ploenchit Sukhumvit Hotel. Thank you for your highlighting our friendly staff and service mind. Also, facilities and breakfast at the square restaurant which you experience exceeded your expectation. Please ensure that I will share your great comment to the entire team especially Khun Aumporn from housekeeping. Thank you once again for your valuable feedback. My team and I are looking forward to your return soon. Best regards, Mesaya Phaewsa-Ard Guest Experience Manager

AccorHotels certified review
Daljjeet M. Families - 17/05/2018
« Awesome »

Good staff and good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for your sharing good comments. I was very happy to read that you had a great time and truly enjoyed your stay with us at Novotel Bangkok Ploenchit Hotel. Thank you once again for pointing out the excellent service and breakfast which you experience exceeded your expectation. My team and I hope to have an opportunity to welcome you again in the near future. Best regards, Mesaya Phaewsa-Ard Guest Experience Manager

TripAdvisor review
Business - 17/05/2018
« Great as usual ! »

all is in the crew : professional, nice and dedicated. a smile, a word, almost nothing but it makes your day. the location is perfect for enjoying the heart of Bangkok. no far from a skytrain station, you can discover this vibrant city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alain-GSM Thank you very much for taking the time to provide your feedback regarding your recent stay with us. Your feedback is very much appreciated. We are delighted to know that you were impressed with the location of the hotel . It is fortunate that we have an incredible team who genuinely care about our guests and strive to provide an exceptional experience. We have shared your praise with the team and they are glad to learn of your positive remarks because their most prized reward is to know that their efforts to make you feel comfortable have paid off! I sincerely hope you will now keep our Novotel Ploenchit in your mind and we will have the opportunity to welcome you back again soon. Yours faithfully Jean-Louis Barc General Manager

AccorHotels certified review
Novotel P. Couples - 16/05/2018
« Novotel P. »

As usual could not fault this stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for sharing with us your feedback about your recent stay with us at Novotel Bangkok P. Sukhumvit Hotel. We are very happy to know that you truly enjoyed and had a great stay. We hope to welcome you back in the near future. Thanks & regards, Mesaya Phaewsa-Ard Guest Experience Manager

AccorHotels certified review
Mr T. P. Business - 16/05/2018
« Mr p. room 2819 »

I was very happy with my stay I stayed two nights last week, I was not impressed that my air conditioning Unit in my room filed to blow cold air. I called the reception within 5 min I had someone at my door it was a shame that it took so long to fix I was dripping in sweat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, . Thank you for taking the time to write about your recent stay with us at Novotel Bangkok Ploenchit Sukhumvit Hotel. I would like to express my sincere apologies about your unpleasant experience for waiting to repair air conditioning. I will share your comment with engineering team for improving our service. On the positive side, I was very happy to know that you truly enjoyed your stay with us. Thank you once again for your valuable feedback and I really hope to welcome you back to Novotel Bangkok Ploenchit Sukhumvit in the near future. Sincerely yours, Mesaya Phaewsa-Ard Guest Experience Manager

AccorHotels certified review
Lu H. Friends - 16/05/2018
« Overall bad, never come again »

Room was noisy, bed was hard. Room was humid after showering. Breakfast options were seldom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to write about your recent stay with us. I was so disappointed to know that facilities and services which you experienced did not meet your expectation. This is not showing of level the service quality which we strive, please be assured that I have discussed this issue with room division manager is to implement the necessary change and improve our standards moving forward. We hope to welcome you back at Novotel Bangkok Ploenchit Sukhumvit Hotel again Sincerely yours, Mesaya Phaewsa-Ard Guest Experience Manager

AccorHotels certified review
Sunny P. Friends - 15/05/2018
« The Rain in Bangkok didn’t dampen our holiday »

This is our returning stay. We booked 4 rooms for 6 adults. Our primary purpose is golfing whilst the spouses can go shopping without restriction. The hotel is conveniently located. Walking distance to BTS and shopping malls. The hotel staff are efficient and polite. Breakfast spread is generous. The room is clean and comfortable. However, the bath towels are wore and old. Definitely do not reflect the Novotel brand. In fact, my floor mat in my bathroom is more presentable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for your kind review on Trustyou. I felt great delight to know read that your recent stay at Novotel Bangkok Ploenchit Sukhumvit exceeded your expectation. Please ensure that I will share your great feedback to the entire team. My team and I are looking forward to be at your service soon. Best regards, Mesaya Phaewsa-Ard Guest Experience Manager

AccorHotels certified review
Robert Families - 14/05/2018
« Feels like home away from home »

I have stayed in this hotel for my work, but this time I came back with my family. We enjoyed it very much. We felt very welcome and service and personnel was friendly and professional. Room was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you so much for your great feedback. I was very pleased to know that you and your family had a truly wonderful holiday at Novotel Bangkok Ploenchit Sukhumvit Hotel. Also, thank you for pointing out the excellent service and our accommodation. Please ensure that I will share your wonderful feedback to the entire team. We are looking forward to your next visit and wish you the best in business and personal endeavors. Warm regards, Mesaya Phaewsa-Ard Guest Experience Manager

AccorHotels certified review
Anonymous Business - 14/05/2018
« pleasant and efficient »

I am quite pleased with my regular stays at this Novotel - good people, efficient this time I did not get a room with king/double bed as ordered and paid for which was a surprise

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to write about your recent stay with us at Novotel Bangkok Ploenchit Sukhumvit Hotel. I was very disappointed to know that you did not get a room as you requested/or booked upon checked in. This is not showing the level of service which we strive. Please ensure that I will share your comment to Front Office team to improve service delivery at the hotel. On the positive note, I was very pleased to read that you had a pleasant stay with us. Thank you again for your valuable feedback. My team and I are looking forward to your next visit soon. Best regards, Mesaya Phaewsa-Ard Guest Experience Manager

TripAdvisor review
Solo travel - 14/05/2018
« Stopover Bangkok. »

A thousand thanks to the very professional team of this hotel, I have a particular thought for Mr. Vincent French Deputy Director with whom I was able to exchange. I was pleasantly surprised by my upgrade to a suite, I felt at home ... This is my favorite address in Bangkok with a very good value!

Our hotel has responded to the review
Our hotel has responded to the review

Dear pdu972 Thank you for taking the time to share this wonderful review following your recent stay with us at Novotel Ploenchit. We are very happy to know that you had a great stay with us and that our team delivered the professional service to you. Also, it's a pleasure to read that we made your stay with us felt like home and to know that our hotel is your favorite place whenever you are in Bangkok. We very much look forward to continuing to exceed your expectations and that you will continue to choose to stay with us at Novotel Ploenchit for many more future visits to Bangkok. Yours faithfully Jean-Louis Barc General Manager

AccorHotels certified review
Janet Z. Families - 13/05/2018
« Very friendly, comfortable room and great Club Room! »

Hotel was very clean and modern and we loved the overall service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear madam, Thank you for taking the time to write about your recent stay at Novotel Bangkok Ploenchit Sukhumvit Hotel. I really appreciate to read that you truly enjoyed your stay with us. Also, our service and room you experience exceeded your expectation. Thank you again for your valuable feedback and I really hope to welcome you back at Novotel Bangkok Ploenchit Sukhumvit Hotel. Best regards, Mesaya Phaewsa-Ard Guest Experience Manager

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