Hotel - Novotel Bangkok Fenix Silom
Novotel Hotel Novotel Hotel

Novotel Bangkok Fenix Silom Hotel

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4.0/5 3,106 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • SUVARNABHUMI INT L
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Boules/petanque (Paying, Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 216 rooms
  • 2 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Crib on request
    • DDI - Direct Dialing In
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,882 reviews

Our guest reviews for Novotel Bangkok Fenix Silom

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 3,106 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
D. K. Business - 12/02/2018
« Ms »

Staff are friendly. However, the room was not clean properly. The first day I arrived the bathroom floor was dirty. The sheet was not very clean. There were no slippers.

TripAdvisor review
CNupur Couples - 11/02/2018
« Great Hotel, fantastic location »

The hotel was lovely. Being Gold members we got an upgrade in room and lovely fruit and cookies. The staff are helpful, polite and efficient. The location of the hotel is excellent. We took the train from the airport to Phaya Thai and then the skytrain to Surasak (which a change at Siam) the travel was fairly easy and the relatively straight walk between Surasak and the hotel was about 10-15 mins with large heavy luggage and is a lot quicker without. Also the pier Oriental is close to the hotel for using the Express boats on the river. The hotel breakfast caters to a variety of tastes and had a good selection of continental and Asian food. We didn't eat in the hotel restaurant but heard other guests say the food was good. There are plenty of places to eat around the hotel. There are two 24hr markets a few minutes away from the hotel in one direction and a 7-eleven in the other direction. The bed and pillows were very comfortable and it was very tempting to stay in bed all day. Any small problems we had were dealt with swiftly and willingly. The staff are a credit to the hotel and my husband and I would not hesitate to return to Bangkok and stay at this hotel.

AccorHotels certified review
Larry Couples - 04/02/2018
« Very clean and well appointed hotel with excellent service. »

We very much enjoyed the location for our one night stay.

AccorHotels certified review
Nurullah Couples - 03/02/2018
« Excellent services »

The quality of services by Novotel Fenix has proven that the loyalty card is well worth it to keep it. The cleanness, the breakfast, prompt and professional approaches of the staff to deal with any issue are just commendable. One can have it at affordable prices at the heart of Bangkok. Thanks again we have good memories at Novotel Fenix Bangkok

AccorHotels certified review
Lukas L. Friends - 02/02/2018
« disappointed »

Dear Ladies and Gentlemen, I want to give you some feedback about my stay in Novotel Bangkok Fenix Silom. I booked from 26th of January until 31st of January via Booking.com. On the 29th, I decided to extend my stay for 1 night until the 1st of February and spoke to the receptionist. They receptionist told me that the room is available and the rate for the additional night is about 2840 THB (without breakfast). I accepted this rate and the receptionist said that it is remarked in the booking system and the payment would be done at the check-out through my deposit. For me everything was clear, unfortunately I did not ask for a confirmation on paper. On the 31st, nobody knows about this additional night and no booking was found in the reservation system. Sadly, there was no other solution possible except to pay the walk-in rate of 3177 THB, which I accepted after some discussion. I am not disappointed about the money, it is about the behaviour towards your customers. Unfortunately, I cannot accept this manner and therefore I will not book again nor I will recommend your hotel to other people. Best Regards, Lukas L.

AccorHotels certified review
Avk Solo - 02/02/2018
« good »

it was good

AccorHotels certified review
Ncarruthers Couples - 30/01/2018
« Great hotel, fantastic staff. »

Hotel was lovely and the staff were great -always happy to help with a smile. Any problem was dealt with quickly and with care. Both the room and our bed was very comfortable. Breakfast had a wide and varied selection to choose from. Location is also ideal.

AccorHotels certified review
Leigh Couples - 30/01/2018
« Average »

Average. People behind the desk weren't super helpful. Rooms were nice. Breakfast was good. The dining area and mini bar very expensive.

AccorHotels certified review
Don R. Couples - 29/01/2018
« My single day stay at NOVOTEL, Silom Road was very comfortable and convienient for me »

I was satisfied with Reception, Cleanliness of the Room, Amenities provided in the Room, Breakfast and specially Appreciate the Mobile Companion provided in the room for Communications which becomes an essential requirement in travelling

AccorHotels certified review
Dennis Business - 27/01/2018
« Comfortable trip »

Comfortable stay. Nice rooms and friendly staff. ‘Ploy’ at the front desk was very helpful. Breakfast in the restaurant and room service was good. Stayed for 5 days. Had a relaxing time. Only thing lacking was a bit of recogniztion for long stayers. Over the course of 5 days no one from the team came to check with me. Even a phone call could have made the difference. The rating would have moved from 8 to 10 :). A lot of other hotel chains check on their long stayers and ask them about their stay and try to go the extra mile.

AccorHotels certified review
Daisy Friends - 26/01/2018
« It was a great visit »

It was a really good experience, the only downfall is that it takes some time for the deposit charge to be cleared from your bank statement. I checked out last Friday 1/19/18 and the charge has not been cleared 7 days later.

TripAdvisor review
Business - 26/01/2018
« Comfortable stay at Novotel Silom »

Nice hotel at an amazing rate. Comfortable rooms and helpful staff. ‘Ploy’ from Front office was very helpful during check-in and check-out. I am looking forward to coming back and staying at the hotel again.

AccorHotels certified review
Mikel W. Solo - 24/01/2018

Comfortable and chic

TripAdvisor review
Couples - 24/01/2018
« Best breakfast »

Check in was very quick, room average, a bit noisy from outside, but breakfast excellent - SUPER TASTY and FRESH, late check out was complimentary. I will deffinetly come back, here. Thanks to breakfast I gave this hotel max. points.

AccorHotels certified review
Charlie Solo - 22/01/2018
« Great place to stay »

Best value hotel in the area, close to river, highway, skytrain

AccorHotels certified review
Anonymous Couples - 21/01/2018
« Mr »

Nice staff and very excellent service

TripAdvisor review
Family - 20/01/2018
« Not as good as previous stays. »

Fridge didn't work. Sinks in 2 rooms plugs were missing or didn't work. Breakfast was not as good as previous visits. Rooms were clean and tidy. Previous 2 visits were lovely. Not likeky to stay a 4th time. Needs a bit of maintenance.

AccorHotels certified review
Ashley L. Couples - 17/01/2018
« Awesome value for money »

Wonderful staff, especially on front desk. Nice room too. Amazing value for £45.

AccorHotels certified review
Anonymous Solo - 16/01/2018
« Noisy , loudly, elevator is crazy operationed »

Noisy , loudly, elevator is crazy operationed

AccorHotels certified review
Chris Business - 14/01/2018
« wonderful, staff helpful, breakfast great, phone idea amazing »

I stayed 6 nights and everything was well done. It was the fastest housekeeping service I have ever experienced.

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