Hotel - Novotel Bangkok Fenix Silom
section.presentation.hotel.accorhotels
Novotel Hotel

Novotel Bangkok Fenix Silom Hotel

320 Silom Road  Bangrak 
10500  BANGKOK
THAILAND

2,757 reviews
TripAdvisor Rating Based on 2,757 reviews
See rates
Best price guarantee
From
From 1960.00 THB Non member rate
From 1960.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • SUVARNABHUMI INT L
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Boules/petanque (Paying, Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 216 rooms
  • 2 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Crib on request
    • DDI - Direct Dialing In
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,589 reviews

Our guest reviews for Novotel Bangkok Fenix Silom

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,757 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Business - 20/09/2017
« Bangkok Fenix Silom »

Perfect situated hotel for business and tourism in Bangkok. Next BRT station and piers for ferryboats (Sathorn Pier) in walking distance. Next entry to highway in 2 minutes drive. Restaurants and shoppingmal in walking distance. Negative points are the very poor standard of the machines in the gym, and the poor maintained pool area.

AccorHotels certified review
Anonymous Friends - 19/09/2017
« Very enjoyable »

Very satisfactory

AccorHotels certified review
Somporn Business - 18/09/2017
« good ady at novotel fenix »

Thanks for all spicily Khun Chompoo good welcome room clean and nice good service.

TripAdvisor review
Family - 18/09/2017
« 3C:Cozy,Comfort,Conveniences »

Overall hotel are good, rooms are cozy, comfort. Nearby have familymart and 7-11. Walking distance to nearby BTS station. 2 thing need to highlight. 1st is the bathroom, no door for the shower area. Every time bath, the water will splash out the whole floor. 2nd is free shuttle. Hotel provide free shuttle van to nearest BTS station every hour. Once u miss it have to wait another hour.maybe can provide like tut tut,for every customer request to go for nearest BTS station. It's fast, cost less, really convenient.

AccorHotels certified review
M. D. Business - 17/09/2017
« Expensive and lack of management with halal food at breakfast. »

I would say that overall experience was good. But i find it little expensive. My suggestion is to please increase some machinery in the fitness center or increase its size. As a muslim I need a halal food, but i could see that at breakfast the chef were using the same pan to fry the egg in which they were cooking pork with egg. There should be a separate counter for made to order things for muslims. As i suppose you must be having many muslim clients.

AccorHotels certified review
Jagadeesh P. R. Business - 16/09/2017
« Excellent privileges as a Accor gold member »

Everything excellent value for money. But disappointed thing is on checkout day I have got checkout time as 5 PM but ŕoon was not cleaned even toiletries towels not changed it should be improved But I receive excellent privilege as Accor member which is best in the world

AccorHotels certified review
Beting Families - 13/09/2017
« SO SO »

Not bad, but could be better. 1) House Keeping knocked our room for room make up, we didn't put "do not disturb" on our door but we only stay one night which would check out at noon and not necessary for house keeping . They could check our record before knock the door. 2) No slipper provide, and screw was found on floor. 3) The towel seems old

AccorHotels certified review
C. H. C. Families - 13/09/2017
« Cozy, comfort »

Overall good, room are clean and cozy, breakfast not bad. Swimming pool are good enough to have a well rest. Fitness room not bad. Only thing is bathroom. Every time shower the water will splash out the whole floor. Really need a door or what. And also the free shuttle service. One hour a time really not convenient. Especially we go for relex will not follow the time table. If u feel that van is more costly, maybe can have a tut tut. Every time when hotel guess need to go to BTS, the tut tut is always ready. No need to wait every hour. The cost for hotel will be more cheaper and the time is very flexible and convenient to hotel guess. Like last time I stay at VIE BANGKOK. The hotel tut tut is always ready for us to fetch us to paragon and central plaza.

AccorHotels certified review
Heo S. W. Families - 13/09/2017
« Comfortable stay »

Room condition was pretty good and comfortable for me and wife who is pregnant. But, we had to call 2 times to get basic membeship benefit. It will be great if you prepare basic things before we get in.

TripAdvisor review
Couples - 13/09/2017
« Perfectly Fine Tourist Class Hotel »

This Novotel is a perfectly fine tourist class hotel practically located at the river end of Silom and five minutes’ walk from Surasak BTS station. I received a very warm welcome but it was down-hill from there. The room did not have a bath-tub and no rooms with tubs were available. The mini-bar fridge did not work resulting in warm beer and spoilt milk. Whilst one cannot expect a turn-down service in this class of hotel it was disappointing that bins were not empties and more importantly water not replenished. The pool is the size of a postage stamp and the decking scorchingly hot as there is absolutely no shade. No staff in evidence at the pool, gym, or sauna. Breakfast poor: No bacon on the buffet, coffee from a vending machine and orange juice that although orange in color bore no resemblance to juice.

TripAdvisor review
Family - 13/09/2017
« Pleasant Stay »

The suite rooms were nice, surprisingly spacious. Decor of the room was nice, but could do with a little more lighting and same color warmth for lighting. particularly in the toilet. Would have preferred the corridor to have more lighting also. Service could not be faulted. Breakfast was adequate and not wasteful. Will be back again.

TripAdvisor review
Couples - 10/09/2017
« Repeat Stay »

Stayed at the Novotel Fenix Silom on return to Bangkok. As per previous visit, this hotel consistently exceeds expectations. Staff are attentive and professional. Hotel amenities, such as rooms, fitness center, inhouse restaurant, bar, of a high standard.

AccorHotels certified review
Dl Solo - 06/09/2017
« Checkout process was rather unpleasant due to lack of staffs. »

Pros: Concierge, JV was very friendly and helpful with great tips on things to see & do and how to get around with public transport since it's my first time in Bangkok. Hourly shuttle to Sala Daeng BTS is also a plus. Great views of the city from my room on the 18th floor. Cons: Only two lifts for the entire property. Dental kit was only available upon request via a call to Housekeeping. Breakfast selection was rather limited and honestly, pretty bad food. Checkout was extremely slow with guests in line but only two staffs working behind the desk. Location-wise, there are far better options i.e. closer to BTS & MRT stations, malls, markets, tourist attractions, etc. for the same kind of money.

AccorHotels certified review
Trav3l3r Couples - 06/09/2017
« Good value »

It was a pleasant stay but a few things could be improved. The AC was either too cold or too humid. The shower room has an architectural or construction flaw and the water leaked out through the door which flooded the bathroom. We got sick eating at the hotel buffet. As we were eating, immediately we felt funny in our stomach and had to rush to the restroom. Food safety is questionable. Overall, a pleasant stay.

AccorHotels certified review
Ed Solo - 06/09/2017
« Clean, spacious and good location »

Good location with only 5 mins walk to surasak bts station. The rooms is spacious and you can feel just like home and amazing breakfast

AccorHotels certified review
Ashveer R. Solo - 04/09/2017
« Good hotel »

Very nice and friendly staff, always so much positivity and respect definetely will visit on a second time :)

AccorHotels certified review
W. Business - 02/09/2017
« Generally positive »

Staff friendly, rooms comfortable and clean

AccorHotels certified review
Shlomke Couples - 01/09/2017
« Good hotel »

Very good service, very clean and quite, closed to everywhere in a few minutes tuktuk ride. The pool is very small and only a few seats around. The breakfast was ok but it was messing more salads and kinds of cheeses.

AccorHotels certified review
Byounghun H. Business - 30/08/2017
« It was really good experience. »

1. Good service 2. Very kind staffs

AccorHotels certified review
Paula Couples - 29/08/2017
« Good place! »

It's only a 3-minute walk to Sky Bar and a 15-minute walk to Patong Night Market. The hotel is really nice and the price is affordable as well. We only stayed for a night but we were satisfied with their service. The staffs were friendly and helpful, too. We would definitely stay again here if we go back to Bangkok.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 1960.00 THB Non member rate
From 1960.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 860 m Pullman Bangkok Hotel G
Pullman Bangkok Hotel G
From
From 3280.00 THB Non member rate
From 3280.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.1 km ibis Bangkok Riverside
ibis Bangkok Riverside Hotel
From
From 1270.90 THB Non member rate
From 1270.90 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2.3 km Banyan Tree Bangkok
Banyan Tree Bangkok Hotel
From
From N/A --- Non member rate
From N/A --- Member's rate Members’ Rate, join while you book
0P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2.7 km SO Sofitel Bangkok
SO Sofitel Bangkok Hotel
From
From 5120.00 THB Non member rate
From 5120.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in BANGKOK
See rates