Hotel - Novotel Bangkok Fenix Silom
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Novotel Bangkok Fenix Silom Hotel

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4.0/5 2,902 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Buffet Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • SUVARNABHUMI INT L
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Boules/petanque (Paying, Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • Buffet Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 216 rooms
  • 2 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Crib on request
    • DDI - Direct Dialing In
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,685 reviews

Our guest reviews for Novotel Bangkok Fenix Silom

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,902 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Wy C. Couples - 14/11/2017
« Excellent »

The room is clean and tidy, staff friendly, the lounge is cool

AccorHotels certified review
Jose L. Solo - 13/11/2017
« Excellent service and comfy rooms »

My first room was great and spacious, the next one was just good, smaller yet comfy, the personal was always willing to assist. The location of the hotel is perfect, close to many jewelry stores, close to the river and accessible to everywhere.

AccorHotels certified review
Gary Business - 13/11/2017
« October 2017 Business Trip »

Very pleased with the facilities, the staff, the breakfast buffet, the location and the overall value

AccorHotels certified review
Shawn Couples - 12/11/2017
« Staff 6 Star in a four star property »

My choice of hotel based on the quality of staff. Very little turnover of staff produces competent people. These guys are as good as any hotel I stay in the world. Like my home away from home. I love it

AccorHotels certified review
Inna S. Solo - 11/11/2017
« Great place for its price »

Staff is very nice, polite and attentive. Great location. Room is smaller than on pictures in internet, air conditioning/ventilation system don’t work as expected, WiFi is poor, small amount of English language channels in tv. Breakfast and dinner options worth the price. Overall experience is very good.

TripAdvisor review
Couples - 10/11/2017
« Below average on Novotel standard »

Location is the key for that hotel, rest of service is average. Breakfast is so so, everday same menu. Room internet service was horrible. Bed are not comfy either so soft or hard. Staff are friendly but doesnt add up lacking above requirement for any othwr novotel standard

AccorHotels certified review
Jann Couples - 09/11/2017
« very good exp »

first day of check in was smooth. Being a accor hotel member, there was a separate counter for checking in. The hotel staff was very warm especially Ms "Jah". She was very sincere and also it was my fiance birthday and she checked with me what time do i want the cake to be served. It was really a pleasant stay and surprise from them to prepare the cake for us. Mini bar was free of charge and replenished daily, suite room was good. The only downside was the air conditioning was too loud and it made us having few sleepless nights. Jah was very apologetic and made sure an engineer came to take a look at it, that night when we came back she approached us first asking how the air-conditioning was. She was very sincere and her service was very warm. Even though there was not much she could do about it as the noise continued, the hotel management should take a look at the air conditioning. breakfast was pretty much the same daily. if only they serve bacon instead of ham and more variety. Mr Au was also very helpful throughout the stay.

AccorHotels certified review
T T. Solo - 08/11/2017
« Great service »

Very enjoyable with great hospitality, nice room with fabulous view on top floor & thank you for upgrade I will be stay there again for sure

AccorHotels certified review
Vasko Couples - 05/11/2017
« Super »

Alles super

AccorHotels certified review
Samantha Couples - 05/11/2017
« Very Good Experience! »

Our overall experience with Novotel Bangkok Fenix Silom was very good! We had a free room upgrade (with rose petals on our bed) and anniversary cake as surprise! The room cleaning service did a good job! The customer service counter and concierge were friendly and efficient! The check-in and check-out process was quick, and they took care of our luggages well! Good spread of breakfast choice too! The reason why we rated it as 8 out of 10 was due to the noise from the bedroom air-conditioner, weak WIFI (slow and cut off many times), and we saw one small cockroach sitting behind the fried rice section during one of the breakfasts (but I don't think the cockroach went inside the food because the food container was too hot anyway lol). We will still recommend this hotel to our family and friends! Thank you Novotel!

TripAdvisor review
Solo travel - 03/11/2017
« SHORT STAY »

The customer service is really good, I was met as I walked in and immediately registered, very good efficient service. The room was very comfortable and exceptionally clean. Breakfast excellent. I will definitely use this hotel each time I am in Bangkok

AccorHotels certified review
Jill S. Business - 31/10/2017
« Wonderful stay in Bangkok »

The staff was warm and welcoming from the beginning. I couldn't ask for better service, whether it was the front desk staff, concierge, housekeeping, or restaurant staff. The spa massage was very relaxing, and I enjoyed both the Stone Lounge and the restaurant.

AccorHotels certified review
Simon M. Business - 30/10/2017
« A pleasant stay. »

I was visiting Bangkok on business and my company booked me into the Novotel. The location was perfect for my circumstances. The room was spacious and the staff were friendly and accommodating. The breakfast, lunch and dinner buffets were reasonably priced and tasty.

AccorHotels certified review
Muhammad Solo - 30/10/2017
« Pleasant and comfortable »

Staff was pleasant and warm. Although it was past check-in time, my room was delayed. Was given complimentary welcome drink.

AccorHotels certified review
Christopher T. Friends - 30/10/2017
« Thank You »

I had a fantastic experience and I shared the same on Trip Advisor as well. Novotel Bangkok Fenix went beyond my expectations. Your staff Miss. Jah was extremely courteous and well informed, we are extremely grateful to her as she informed us of the Cremation ceremony that was to take place on 26th October, this helped us plan ahead.

TripAdvisor review
Business - 28/10/2017
« Overall impression »

Hotel is quite nice, but bit far more than expected from SkyTram. Be more generous with toiletries, too small for two people in the room. Overall impression good, customer service very nice. Recommended!

AccorHotels certified review
Johan Solo - 25/10/2017
« This stay was a fantastic experience »

It's the second time I stayed at Novotel Silom. I had good memories from last time, so I decided to stay here again. The staff was extremely friendly and professional. The service was still excellent and the room was clean and comfortable. What surprised me more was the "Handy"-service, a smartphone free to use with 4G and lots of information on Bangkok.

AccorHotels certified review
Leo Business - 24/10/2017
« Always the best for me »

The staff is nice and the service is awesome

TripAdvisor review
Friends getaway - 18/10/2017
« Receptionist smiled & was good. »

Good receptionist (Ms.Arisa, Nickname K.Nun) troubleshooting. Upgrade my room to one step & welcome drink. This hotel have private zone for Le Club Accor member card, It is very good. Very fast Check out. The shuttle bus is more frequented than this.

AccorHotels certified review
Ekapop C. Solo - 17/10/2017
« Comfortable & Convenient »

Thanks for provide a good toom & comfort bed I comeback to the room & fall in slept gill morning Location is easy to go everywhere in heart of bangkok Thanks much

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