Hotel - Novotel Bangkok Fenix Silom
Novotel Hotel Novotel Hotel

Novotel Bangkok Fenix Silom Hotel

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4.0/5 3,195 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Boules/petanque (Paying, Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)


  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 216 rooms
  • 2 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Crib on request
    • DDI - Direct Dialing In
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,969 reviews

Our guest reviews for Novotel Bangkok Fenix Silom

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 3,195 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 19/04/2018
« Decent stay »

Stayed here few times, wasn't as good as it used to be when it started but this time was slightly better than before. The designated area for Accor plus members at breakfast place is ideal for business traveller who prefer quiet place. Also the new Accor ambassadors did a great job making sure our stay was good.

AccorHotels certified review
Ahmed S. Friends - 14/04/2018
« Wonderful Experience »

Loved the stay. All the staffs were very friendly and helpful especially Ploy from Front Desk. Good pool area and I really liked my room view.

AccorHotels certified review
Aidas Families - 12/04/2018
« Great »

Clean, high tech, great

AccorHotels certified review
Anonymous Families - 10/04/2018
« Fair »

Fair room are not clean and smell a cigar

TripAdvisor review
Business - 10/04/2018
« Good and Comfortable as always »

I always choose Novotel hotel for my business trip. Although, this was my first time at Novotel Bangkok Fenix Silom but it is good and comfortable as I trusted it with every Novotel Hotel I had stayed. However, a little incident on the transport arrangement which I had informed during my check-in but some how the instruction was not passed on. A quick fix by the concierge settled the problem.

AccorHotels certified review
Arun D. Families - 04/04/2018
« Excellent hotel with great offerings and good customer service. »

Very nice. The breakfast buffet was excellent with lots of options.

AccorHotels certified review
Denis C. Friends - 01/04/2018

Dear Sir, We arrived the hotel around 5:30am on April 27, 2018 but the front desk staff didnt give us room because of their check-in time is 2pm. She said they have vacant room now if we want to check-in at 5:30am, we need to pay extra half day charges which are 1800baht. My booking was from April 27-30, 2018. If hotel have vacant rooms on that time(5:30am of April 27), why not do a favor to the guest letting them have early check-in on April 27 ? If not, then offer a better option on extra charges ! We were very disappointed and hang around outside the streets till 12:00noon and came back hotel check in. Also that front desk staff(work at 5:30am) has reminded us the check out time lastest 1pm on April 30 because the hotel is full booked on April 30. This is the service ??? After the first day we stayed, they didnt change bath towels, just hang up our used towels on the rack. 1st time I contact the front desk but when I go back room, dont see change towels, 2nd time I contact the counter which opposit to Bell counter but later when I go back room, still no change towels so I call the front desk from my room in the late evening then they have somebody bring the new towels to us. You will see I was chasing for changing towels 3 times from afternoon till the late night ! This is the service ??? For the swimming pool, the size is not big already, why they put a big plastic floating bed(like toy) on pool water so causing very little space for swimming ? I stayed in room 1605 which is a nice, quiet, clean room. The decoration in the room is beautiful and new. If the water power of the shower a bit stronger will be nicer. Thanks for your attention. All the best, Denis C.

AccorHotels certified review
Anonymous Families - 29/03/2018
« Good location »

It is a easy location to access most of the interesting places in town.

AccorHotels certified review
Vina Friends - 27/03/2018

Overall service and facilities were okay. However, AC in the room was noisy and quite annoying. Should you improve the AC, it would be great.

TripAdvisor review
Business - 26/03/2018
« well managed property »

although this propery has a very small hall and is less fancy of other Novotels in BKK it is very well managed and have a very good and friendly staff. The position is good and close to BTS. I believe that this hotel is also proposed at great value.

TripAdvisor review
Couples - 25/03/2018
« Good Hotel and excellent location. »

The location of this hotel are in the City Center. Close to everything you need good Restaurant, shopping center, or even walk to Famous River, spa and massage are opposite the Hotel. Wifi also excellent easy to connect.

AccorHotels certified review
D. Business - 23/03/2018
« Ok »

Room ok Front desk ok Lobby bar - poor

AccorHotels certified review
Robyn R. Families - 18/03/2018
« Hotel good, staff great, LeClub poor »

The hotel itself is good - love the location, the room we had was fine. Everything worked and it was well serviced. The staff were wonderful, very helpful and most of them seem to enjoy their jobs. The only disappointment was dealing with LeClub prior to my stay. Despite contacting them numerous times regarding the overcharging of my booking, they failed to respond to my enquiries and ultimately sent me an email advising me that another guest had a wonderful stay at an alternate hotel. They obviously did not read my concern, nor deal with it and for that reason I probably will not book Accor again.

AccorHotels certified review
Jules Couples - 18/03/2018
« Has room to improve »

The hotel is close to river can walk. It is clean and modern but it does have some minuses the smell on entrance was of drain this should be masked not good first impression. The room although large enough for two the shower area was frustrating as you could not enjoy a relaxing shower as no door and floor flooded almost instantly. The pool area nowhere near enough lounges could use three times more drain smell in bar area only other place to sit not nice. Breakfast fine bar area boring looking open up to make more inviting.

AccorHotels certified review
Lynette L. Friends - 15/03/2018
« Overall acceptable »

Room was nice and clean. The check in was smooth and the small cafe on the ground floor served really good food.

AccorHotels certified review
A. A. Solo - 13/03/2018
« You all staff in a hotel very caring. »

I am fully satisfied about your hotel management and your staff. The breakfast is very good because I am Muslim and it's really good.

AccorHotels certified review
Stefan Friends - 13/03/2018
« Happy day and night in Bangkok »

Everything as expected and even more. Me and my friends were really happy to stay here. It's really hard to say anything bad about Novotel Bangkok Fenix Silom. I would like to recommend this hotel to anyone.

AccorHotels certified review
Wei Y. Business - 11/03/2018
« Mr »

Just ok, but the conception do not make me feel welcome warmly

AccorHotels certified review
Kancory Solo - 07/03/2018
« nice helpful staff cleaning room »


AccorHotels certified review
Julie Friends - 05/03/2018
« Exceptional customer service!! »

Our stay at the Novotel Siam location was just perfect. The Staff were extremely friendly and helpful. The rooms were clean and tidy. However, the bed was too firm and a bit uncomfortable.

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