Hotel - Novotel Bangkok Fenix Silom
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Novotel Bangkok Fenix Silom Hotel

4.5/5 3,833 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • SUVARNABHUMI INT L
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Sauna
  • Babysitting on request
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 216 rooms
  • 2 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,512 reviews

Our guest reviews for Novotel Bangkok Fenix Silom

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,833 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Daunkim Couples - 15/03/2019 AccorHotels certified review
« Very Satisfiied »

Staff very kind and make me happy , especially concierge staff i will stay Novotel Bangkok Fenix Silom one more if i will visit bangkok :) but i hope to change your welcome food in room :)

O. F. Business - 14/03/2019 AccorHotels certified review
« Mrs »

Very cool, refreshing and graceful. Room was very clean, toiletries provided and staff very pleasant. WiFi was excellent and security was good. Will recommend this hotel for tourists coming to Bangkok, it's centrally located and easily accessible.

Ms C. W. Y. Couples - 13/03/2019 AccorHotels certified review

Friendly and polite staff room is spacious and value for money

Carlos Solo - 11/03/2019 AccorHotels certified review
« Great »

It would be nice if the hotel would alternate the options for the breakfast and dinner buffet because if you’re staying for more than 2 days it gets boring to eat the same food every day. That’s the only suggestion, try to have different options in different days. Thank you!

Couples - 11/03/2019 TripAdvisor review
« Great hotel »

Excellent location, close to Bts station and Sathorn pier, good restaurants around, nice view. Friendly service, spacious and comfortable room and great variety at breakfast. Would stay there again for sure

Justin Couples - 10/03/2019 AccorHotels certified review
« nice experience »

The hotel is located in downtown and it's easy to access to public transportation. The hotel is quite new and its interior decoration is nice.

Ed J. Couples - 10/03/2019 AccorHotels certified review
« Great room, great service, poor breakfast »

Nice hotel, in the middle of everything. Staff was excellent, and efficient. Sadly, the breakfast was consistently disappointing. All of the food that should have been hot.....was cold...everyday.

Kenny K. Friends - 09/03/2019 AccorHotels certified review
« Friendly and helpful »

I come from Hawaii, when I approach to the counter I felt the Aloha Spirit warm welcome and helpful. According to my request they all fulfilled . Thank you so much. I really appreciate the whole team of Novotel silom. So professional and efficient. Specially thank you concierge Mr.Au and Mr. Nu. Everyday first thing when me and my guests in lobby always with the smiling face and warm greeting. Even got drunk night before when you saw them first in the morning just like cheers up. Feeling so good. And the other is Miss Tidde the memberships counter. Because there’s some special occasions she so well plan And the arrangement is so perfect. My friends was so surprised about that arrangement. Even I have something written instructions with Thai language, she patiently translate every words for me. Once again Miss Tidee Thant you so much. I really enjoyed stay in Novotel silom.

rutger777 Couples - 09/03/2019 TripAdvisor review
« A good hotel, far from the BTS, with friendly staff, some street noise and an average breakfast. »

I usually stay around Siam or lower Sukhumvith. For a change I wanted to try a different area. The Novotel Bangkok Fenix Silom is a good hotel but it is far from the BTS. The staff was very friendly and accomodating. My room had quite some street noise from the highway in front. The breakfast was merely average with only one choice of cheese. All in all this hotel cannot compete with other hotels from the Accor group in Bangkok, like the Mercure Bangkok Siam or the Novotel Bangkok Sukhumvit 4, which are in the same price range.

Solo travel - 08/03/2019 TripAdvisor review
« Wonderfull stay and fantastic staff Ale, Tangmo and Tidee »

I am a Accor Platinum Member, and i have been staying at Novotel Silom for the last 4-5 years, around 3 to 4 times a year. If it was possible I always got a room upgrade. They make me feel so welcome and like I am at home. The staff from reception are so amazing , their service is second to none. The place is warm and friendly and the rooms are quiet and safe. I would like to thank everybody. One day i was very pleasenly surprised when 3 members of staff ( Ale, Tangmo and Tidee) came to present me a yellow Mango with sticky rice. it was a reall very big surprise, and i wanna say thank you very much again at Ale, Tangmo and Tidee for the big surprise again. The Yellow Mango and the sticky rice was very yummy I am expressing my sincere gratitude to the staff who continuously asked about my well-being. the staff are always helpful and professional.

John A. Couples - 06/03/2019 AccorHotels certified review
« Great location, wonderful staff, nice property. »

We thoroughly enjoyed our experience at the hotel, the staff were especially helpful and friendly.

ttoetae Couples - 06/03/2019 TripAdvisor review
« A Super comfy bed »

I love their bed n rain shower. I was on the 18th floor which is high as my request to them. The room was very nice and clean when i arrived. I also love for the late check-out period (i stay till 5 pm then checked out) a good hotel to stay over

Oleg Solo - 05/03/2019 AccorHotels certified review
« Good »

Good location and service. What needs to be changed: towels and linen are worn out already. They were of good brands but you can see they are too old now. The showers are also half shielded, and the barrier for the water on the floor is too low, so bathroom floods when you shower. Otherwise all is in order, modern design, etc. I was impressed with free smartphones provided.

Peeradon B. Couples - 05/03/2019 AccorHotels certified review
« A great comfy bed »

Super comfy bed sleep over 10 hrs

K. I. Business - 01/03/2019 AccorHotels certified review
« So so. »

Amenities found inside room were shampoo, conditioner, bath gel, body lotion and soup only. It is troublesome to call to get amenities like tooth blush, shaving kits and cotton swab. Room had smell of mould. Never dried well.

Malcolm P. Couples - 23/02/2019 AccorHotels certified review
« Location of hotel was perfect »

Central to Bangkok night life nice pool and breakfast had lots of selection

Sulaiman Solo - 22/02/2019 AccorHotels certified review
« Good place close to express high way and price good. »

Hotel location for airport good close in downtown in same way near express high to airport and may good restaurants Thai, Indian, Chinese, turkey and Arabic. around that area and not far from night market. Also, not far from Silom night life. very good hotel.

Kiran S. Couples - 19/02/2019 AccorHotels certified review
« Mrs »

Enjoyed our stay. Friendly and efficient staff. Breakfast was good with a wide variety of choices. Room service was good but didn't enjoy the green curry.

Solo travel - 19/02/2019 TripAdvisor review
« Two days in Bangkok »

The Novotel Silom Fenix is a great place to stay in downtown Bangkok. The staff is great, they are there to help with all your needs. The breakfast is very good, they have two chefs who will cook whatever you wish. The room is spotless and the bed is very comfortable. All in all, a great place to stay.

Couples - 13/02/2019 TripAdvisor review
« Fantastic Trendy Hotel »

The hotel was very nice, clean, and hip... also very well priced for the neighborhood it is located in. The staff was very helpful and engaging, this included the bartenders which were all smiles. The only issue I encountered wAs that the Bathroom sink was slow draining, and as soon as I reported it they said they would send someone up to take a look.

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