Hotel - Novotel Bangkok Fenix Silom
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Novotel Bangkok Fenix Silom Hotel

4.0/5 3,411 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • SUVARNABHUMI INT L
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Sauna
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Basketball facilities (Nearby)
    • Billiards/Snooker
    • Boules/petanque
    • Football (Nearby)
    • Jogging track (Nearby)
    • Squash court
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 216 rooms
  • 2 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,188 reviews

Our guest reviews for Novotel Bangkok Fenix Silom

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,411 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Suzanne C. Families - 03/08/2018 AccorHotels certified review
« Great Location with Good Amenities »

Hotel staff was friendly and accommodating. The hotel is in a great location and has good amenities. On-site buffet breakfast was consistently good with lots of options. My room was smaller than anticipated, but it had everything we needed.

Sida Families - 30/07/2018 AccorHotels certified review
« Good Location and good room »

Hotel has good location and good room, but it has few breakfast and does not add food . Hotel should modify about breakfast.

Anonymous Business - 30/07/2018 AccorHotels certified review

Great hotel

Mon T. Business - 29/07/2018 AccorHotels certified review
« Excellent »

Comfort , clean , good breakfast, centrally located hotel ,with many attractions in bangkok , the staffare freindly

Anonymous Business - 27/07/2018 AccorHotels certified review
« Satisfied »

Ok

Nitin P. Couples - 24/07/2018 AccorHotels certified review
« Location was excellent. »

The location was very good. Some of the staff was very good especially Sambu/Nu/Pim Pong of housekeeping. Housekeeping in general wasn't up to the mark and on the first day in spite of 2 reminders and a sign at the door for the full day, the room wasn't cleaned and when we returned at night it was in a messy state. When we complained the housekeeping person came and made the beds and changed the towels and left without cleaning. the breakfast was good but was identical for all the 4 days that we were there. Also the Indian selection was very poor. The rooms were rather small.

G. Y. C. Couples - 23/07/2018 AccorHotels certified review
« Housekeeping need improvement »

Overall experience was great especially the staffs at the Le club check in counter.Housekeeping never replenished drinking water on the second day of stay.informed the operator (dial 0) the staff picked up the call not very friendly.

P. Couples - 22/07/2018 AccorHotels certified review
« not satisfied with service persons members »

staff behaviour is very bad.

Jas T. Families - 19/07/2018 AccorHotels certified review
« Excellent guests services »

I’m thankful to the guests service staff for a rapid check-in experience. She is friendly, polite and cheerful! The room is clean, beds are comfortable, pillows are soft, spacious shower room, innovative bathroom and wardrobe design. Healthy and good selection of buffet breakfast. All these delivered a very wonderful and remarkable experience to me and my brother. I will book Novotel again! Please convey my appreciation to your staff for their excellent services. Regards, Jas T. -918

Derar Solo - 18/07/2018 AccorHotels certified review
« Everything is great except the Fitness Gym »

It was a great stay , warm welcoming and all staff was perfect The square restaurant was unique and amazing Except the fitness GYM It need maintenance, many tools not available, i got injured and i was looking for a staff in the GYM but no one was available

Mick Couples - 18/07/2018 AccorHotels certified review
« Excellent service with smiles »

We really enjoyed staying here. Staff were excellent and always went the extra mile. Buffet breakfast was excellent with a great range of food. Room was well equipped and very clean. Pool area was adequate. Great gym and change area. Location is excellent for the price. Walk 5 minutes to Surasak BTS Station which connects directly to MBK + Siam Square.

Pawan S. Friends - 17/07/2018 AccorHotels certified review
« Short vacation »

It was a good trip with memorable stay.

Jesús S. Couples - 16/07/2018 AccorHotels certified review
« Modern and confortable hotel »

We had a very good night at the hotel, but have not had refunded the deposit yet after 2 days

Nice H. Families - 16/07/2018 AccorHotels certified review
« Comfortable and good service »

Comparing to other hotels in a same place and same level, this was very good one with efficient room organization, gualified service, nice breakfast and comfotable.

Hans J. S. Families - 14/07/2018 AccorHotels certified review
« for a short stay was o.o »

i book novotel fenix the first time, normally i stay in another Hotel from the accor group. But this time i had appointment in the german embassy and in the district goverment ban rak. therefore i book this hotel because it is near both places. What i think is, that the lobby has a verry small aerea, but the staffs in the lobby are o.k. One problem is, that if you want order a taximeter which park outside ouside the lobby, for a short trip, the taxi drivers dont drive a short distance. they only want drive with tourists for sightseeing.

Tamica Friends - 14/07/2018 AccorHotels certified review
« Satisfied »

Beds were comfy. The room was not as clean as the nightstands were sticky as if the last guest spilled on them. The hotel was modern but the repairs done in the room were poor as the soap dish akin the shower looks as if it was falling and internal wood exposed as if there was a quick fix. The room smelled as though there was poor air circulation.

P. C. E. Couples - 13/07/2018 AccorHotels certified review
« Happy memory »

A little less breakfast than before, but still pleasant staff, clean rooms and ample amenities make the stay pleasant

Rosiel C. Couples - 12/07/2018 AccorHotels certified review
« very nice stay »

It's a very nice hotel. We arrived at the hotel very late in the middle night but they give us a surprise, upgraded to the suit. The room is big and has city view. Everything is good for us.

Manuel A. G. F. Couples - 09/07/2018 AccorHotels certified review
« A good hotel. Good relation quality/price. »

The only issue was the excessive noise of the A/C system. For the rest everything OK

G. C. Business - 08/07/2018 AccorHotels certified review
« nice stay at Silom »

very convenient location, downtown center, close to express way(from or to airport) and sky train(15 minutes by walk), but very traffic at peak hour hotel is very clean, street view at higher floor is fantastic breakfast selection not many, crab and shrimp buffet is ok but too much smoke from barbecue kitchen

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