Hotel - ibis budget Krakow Stare Miasto
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Krakow Stare Miasto

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4.0/5 1,798 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Outdoor car park, underground garage PLN 45 per day (Paying)
    • Outdoor car park, underground garage PLN 45 per day (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 20  PLN
  • 100% non-smoking hotel
  • Air Conditioning
  • Airport shuttle
    • KATOWICE PYRZOWICE (Paying)
    • KRAKOW BALICE (Paying)
    • WARSZAWA OKECIE (Paying)

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 167 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Crib on request
    • Shower
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings
4.4/5 AccorHotels Rating Based on 7,127 reviews

Our guest reviews for ibis budget Krakow Stare Miasto

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,798 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Arjay Couples - 19/04/2018
« Budget but very comfortable and ideally situated »

Everything expected from an Ibis hotel, clean, friendly and the booking easily managed, including on line check in.

AccorHotels certified review
Anonymous Business - 18/04/2018
« Perfect, 10/10 »

All the staff were really nice and the room was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you :) Sincerely, Damian Bas Dyrektor Operacyjny

AccorHotels certified review
Anon Couples - 17/04/2018
« A disappointing experience »

Quite a good location for tourists, however the room we were given was directly opposite the train tracks. As trains appear to start running at 4am I hardly slept during our stay. Also the pillows were really uncomfortable and I strained my neck. The room was cleaned every day so that was a nice touch.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your feedback to us. I am very sorry for your inconveniences. Plese have in mind that hotel is located in city center close to railway station - as it is informed on our web pages. Because of this location our rooms are equipped with special windows which kept correctly closed guarantee that any noise from outside can disturbe your rest. I hope to welcome you again in nearest future. Damian Bas Dyrektor Operacyjny

AccorHotels certified review
Lukas Couples - 14/04/2018

Everything was fine, good locAtion, clean room, only bad thing was parking for extra charge.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your opinion :) Regards Damian Bas Dyrektor Operacyjny

AccorHotels certified review
Sophie Couples - 09/04/2018
« Gutted »

Me and my partner use IBIS hotels all the time. In regard to this particular hotel, this was the least of our favourites for several reasons: - The bed was so uncomfortable, it left myself and my partner with both back and neck pain. - The shower went from hot to cold consistently, making the shower an unenjoyable, annoying experience. - The noise level in the hotel was excessive, particularly on the Saturday, stopping us from sleeping. - We weren't happy that our room was not cleaned for the duration of our stay - for example, our bedding was the same bedding despite it being visibly dirty and when it was remade it was made messily. - The toilet roll was like sand paper, we had to go out and buy toilet roll which wasn't likely to leave us sore. Whilst I understand it was a budget hotel, there are some standards which I would still expect. However, on the other hand, the staff at reception were ever so helpful, polite and kind, with great English. They are an asset to the company and made our stay enjoyable - helping us organise excursions and so forth.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Krakow Stare Miasto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Damian Bas Dyrektor Operacyjny

AccorHotels certified review
Maksims Couples - 08/04/2018
« Good choice for traveler »

Very simple room, but enough for spending some nights, good breakfast, perfect location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one:) We are waiting for your next visit! Sincerely, Damian Bas Dyrektor Operacyjny

AccorHotels certified review
Marcin J. N. Solo - 06/04/2018
« Everything was fine. »

Good service and room.

Our hotel has responded to the review
Our hotel has responded to the review

Dziekujemy :) I zapraszamy do ponownych odwiedzin! Pozdrawiam, Damian Bas Dyrektor Operacyjny

AccorHotels certified review
Nikita Couples - 06/04/2018
« Miss »

Room was very clean and had everything essential. Staff were polite and friendly. Location was great next to the train/bus station and only a short walk to the centre. Always felt safe walking back at night. The only con was my partner felt the bed was a bit uncomfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your opinion and sorry for inconveniences with our beds. I hope to welcome you again :) Sincerely, Damian Bas Dyrektor Operacyjny

TripAdvisor review
Solo travel - 06/04/2018
« All was very good. »

I am very happy from staying in this hotel. Very nice room. Good service. No problems at all. Good localisation close to main bus station and it is very easy to find it. Price is not bad. I recommend if you look for not expensive and close to center of the city hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MarcinJN, Thank you for your possitive experience and I hope to welcome you again in nearest future :) Reagrds,

AccorHotels certified review
Emma Couples - 04/04/2018
« You get what you pay for. »

Our room was comfortable. Bed was slightly hard but me and my husband prefer this. Would have perhaps liked an extra pillow each but it wasn't the be all and end all. I slept well each night and was comfortable. Breakfast was simple but satisfying; a selection to choose from and you can have as much as you like. As it is near the railway station and a busy road, the traffic can be quite noisy if you have your window open, so we slept with ours shut each night. The rooms have aircon so if it gets too hot you can always put that on. The hotel is a very short walk from the train/bus station and shops and is about 15 minutes from the old town which was great. Overall, great value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emma, Thank you for sharing your experience and see you again ! :) Regards, Damian Bas Dyrektor Operacyjny

AccorHotels certified review
Joab Couples - 04/04/2018
« Excellent location. Very reasonably priced. »

The location and price were excellent. The room was rather too small. There was some noise at late hours of the evening on both nights we were there.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one :) Sincerely, Damian Bas Dyrektor Operacyjny

AccorHotels certified review
Anonymous Families - 04/04/2018
« Everything was great except the weather! :) »

Great bed, clean rooms, a bit noise because of the railstation but it was not anoying at all, kind and helpfull, professional receptionst! Kindly recommend it!

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for sharing your experience and sorry for the wather :) Sincerely, Damian Bas Dyrektor Operacyjny

AccorHotels certified review
Tilitots Friends - 03/04/2018
« Friendly staff, good hotel & great location. »

We were made to feel very welcome by the friendly staff, especially the guy that was on reception 90% of the time. Our rooms were clean and functional and the location of the hotel is great, just pop down the steps, walk along the railway platform and you're in the Galleria, just a few minutes from there and you are in the main square - fantastic!

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the ibis budget Krakow Stare Miasto thank you! :) We hope your next visit will be as pleasant as the previous one. Sincerely, Damian Bas Dyrektor Operacyjny

AccorHotels certified review
Joy Friends - 03/04/2018
« Very good value for money - close to train station »

Professional staff who spoke excellent English . Very pleased . Breakfast was basic , but for the cost of room did not mind .

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Joy and I hope to welcome you again ! :) Regards, Damian Bas Dyrektor Operacyjny

AccorHotels certified review
Matt M. Friends - 28/03/2018
« Great value »

The restaurant and breakfast are excellent. The food is prepared to a very high standard, and the restaurant is extremely well-managed by the staff. (The lady with the short blond hair takes great pride in maintaining very high standards in the restaurant). I wish there was a room-safe, or even a hotel safe which I could use for my valuables (passport etc). You need to install locks on the toilet doors in the bedrooms, and the toilet light-sensor clicked on and off every three seconds, which was infuriating. This needs to be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MATTHEW, We very much appreciate your comments regarding your stay at the ibis budget Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that I will share your advices with General Manager and we will take it into consideration planning the future maintenance works. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michał Skok

AccorHotels certified review
Steve Friends - 27/03/2018
« One of the best budget hotel experiences I’ve ever had »

Everything from booking, the staff, the cost and the rooms itself was extremely good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEVEN, We very much appreciate your comments regarding your stay at the ibis budget Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michał Skok

AccorHotels certified review
Taras Couples - 27/03/2018

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Taras, Thank you for your rating.! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michał Skok

AccorHotels certified review
Masaymomo Solo - 24/03/2018
« Ibis Budget Krakow - Very Good »

I didn't expect that Ibis Budget was so good as this was my first stay at Budget range. The room was large enough and warm as well and only short walk from the station. Bargain. Just one thng, water pressure of the shower was extremely weak, maybe does that have anything to do with the room on the fouth floor?

Our hotel has responded to the review
Our hotel has responded to the review

Dear MASAYO, Thank you very much for taking time and share with us your experience after the stay at our hotel. It is always a pleasure to receive positive feedback. Please rest assured that along with maintenece dept we are going to find and fix the reason of weak water preasure immediately. We are very pleased that despite the issue your stay was enjoyable and we ho[pe to welcome you in the nearest future. Kind Regards, Michał Skok

AccorHotels certified review
Marek Business - 22/03/2018
« Good conditions for reasonable price »

I enjoyed my stay at your hotel. It fulfilled all my needs. Great location for reasonable price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marek, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michał Skok

AccorHotels certified review
John M. Friends - 20/03/2018
« Great hotel reasonably priced »

Good rooms clean and pleasant staff very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, thank you for your review. It is always a pleasure to receive positive feedback. We are very pleased that you enjoyed your stay and we hope to welcome you again in the nearest future. Best Regards, Michal Skok

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