ibis budget Krakow Stare Miasto 1 star

TripAdvisor rating 4.0/5 2,165 reviews
ibis budget Krakow Stare Miasto
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Room 1

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Le Club AccorHotels

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Excellent location right next to the main Krakow railway station

  • Near Krakow market and the biggest shopping centers and offices in the city

  • Hot buffet breakfast

  • Standard single and double rooms (with double and single beds)

  • Very good hotel offering great value for money

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air Conditioning
  • Airport shuttlePaying
  • Breakfast
  • Snack & beverage machine
Business services
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

ibis budget Krakow Stare Miasto

ul Pawia 11

Tel: +48123552950

Fax: (+48)123552955

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    KATOWICE PYRZOWICE At 104km / 64.62 miles - Shuttle paying

  • By plane

    KRAKOW BALICE At 19km / 11.81 miles - Shuttle paying

  • By plane

    WARSZAWA OKECIE At 275km / 170.88 miles - Shuttle paying

  • By car

    HIGH WAY EXIT At 15km / 9.32 miles

  • By train

    KRAKOW GLOWNY At 0.2km / 0.12 miles

GPS :50.07075, 19.946163

Our accommodations

Standard Single or Double Room

  • Max. number of persons: 2
  • Area: From 12
  • Wireless internet in your room

Standard double room with an extra bed.

  • Max. number of persons: 3
  • Area: From 14
  • Wireless internet in your room

Double room with two separated beds.

  • Max. number of persons: 2
  • Area: From 12
  • Wireless internet in your room

Our guest reviews for
ibis budget Krakow Stare Miasto

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

10,177 reviews


TripAdvisor Rating 4.0/5

2,165 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Overcharged & refund is still not processes

Customer review rating 4.4/5

Alice W. Friends - 11/09/2019 AccorHotels review

We booked our room for 537 PLN & we got charged 573 PLN instead. I specifically asked if this this the rate we booked & the answer was "yes,"! However, if my friend didn't check the daily rate at the counter & alerted me the difference a few hours later. I would not have known that we were over-charged. I hope this was a negligence but the problem is I still have not received the refund on my credit card yet. I am very disappointed & upset about this mistake. Wonder if you could help us process the refund & give us an extra 30% back as a compensation for the inconveniences? Alice W.

Dear Mrs. W., Thank you very much for the opinion - refund for 36 PLN was made on the same day as checkin. I will send you the details on your email. Best regards, Wojciech Jagodziński FO Manager

Great place - fantastic location, excellent service, clean rooms

Customer review rating 4.4/5

Andrew Couples - 10/09/2019 AccorHotels review

Location of the hotel and excellent service are the most important point we remember from our recent stay. Rooms are clean, 5 minutes walk to the bus and train station and shopping centre, 10 minutes walk to the Old Town. Highly recommended!

Thank you so much for taking your time to leave comment regarding ibis Budget Kraków Stare Miasto. Every day we are striving to do our job better and better therefore your positive feedback is essential for us. Feel welcome to visit us again! Maciej Leśniak Dyrektor Operacyjny Ibis&Ibis Budget Kraków Stare Miasto

Excellent budget hotel, highly recommended

Customer review rating 4.4/5

Ritchie Z. Solo - 10/09/2019 AccorHotels review

Clean room, good strong shower, 5 minutes walk from Krakow train station. The station is also joined to a mall with plenty of dining and stores. No plush or decorations. Perfect for a solo traveler looking for a simple place to sleep.

It is always a pleasure for me and me staff to receive positive feedback. I hope that I will have possibility to host you soon again! Maciej Leśniak Dyrektor Operacyjny Ibis&Ibis Budget Kraków Stare Miasto

Good stay

Customer review rating 4.4/5

Tom Couples - 08/09/2019 AccorHotels review

Good room good location in city

Dear Guest, Thank you very much for your kind review and feedback. It shows to me you had a good stay with us and we really hope you will stay with us again in the future. Sincerely, Maciej Leśniak Dyrektor Operacyjny Ibis&Ibis Budget Kraków Stare Miasto

Good value and comfortable.

Customer review rating 4.4/5

David H. Families - 07/09/2019 AccorHotels review

Comfortable room and very comfy bed. The hotel was clean and functional, was ideally located and good value for money. The staff were also friendly, helpful and efficient. The only thing we did not like about our room was that the en-suite toilet had an automatic light that came on whenever the toilet was entered, even at night. There was no way we could find to turn off this light which at night time was so bright that it not only temporarily blinded the user but also disturbed the sleeping partner. This one matter aside, we thoroughly enjoyed our stay and look forward to returning in the future.

Dear Guest, Thank you very much for your kind review and feedback. It shows to me you had a good stay with us. Moreover i would like to thank you for your information regarding light in the room - we will fix it with immediate effect! We really hope you will stay with us again in the future. Maciej Leśniak Dyrektor Operacyjny Ibis&Ibis Budget Kraków Stare Miasto

Lots of noise on the corridor,loud slamming doors

Customer review rating 4.4/5

M Solo - 06/09/2019 AccorHotels review

Good for one night but ear plugs recommended

Good location and price

Customer review rating 4.4/5

Pat F. M. Couples - 06/09/2019 AccorHotels review

Very friendly and helpful staff. Room OK for 2 nights. Breakfast chaos as large group there and not enough tables. Long wait for coffee machine.

Top budget Hotel with wonderful staff!

Customer review rating 4.4/5

Fraenk Business - 05/09/2019 AccorHotels review

friendly arrival, good athmosphere, welcoming!

Perfect for our need

Customer review rating 4.4/5

J. L. Couples - 05/09/2019 AccorHotels review

Quick check in on reception at 10:00 in the morning the room was ready. Nice clean room. Hard bed but confortable enough to sleep.

Budget but rather comfortable stay close to railway station and not far from the centre

Customer review rating 4.4/5

Elena Solo - 04/09/2019 AccorHotels review

10-15 minutes on foot from the very centre, 5 minutes walk from the rail way station. Small rooms but for it was ok. Separate shower and toilet, for me it looked a bit strange. I`d prefer to have eggs for the breakfast, but it wasn`t.


Customer review rating 4.4/5

Ana Solo - 02/09/2019 AccorHotels review

The overall experience was excellent, personnel are super helpful. Clean room and quiet area.

Nice and good price hotel

Customer review rating 4.4/5

Marcelo Friends - 02/09/2019 AccorHotels review

Good experience. Clean rooms but very basic and not very comfortable but they have the necessary. Excellent location

Clean comfotable rooms and helpful staff.

Customer review rating 4.4/5

Mr H. J. Families - 02/09/2019 AccorHotels review

We had a great time at your hotel, the staff were really helpful, rooms were comfotable and spotless, great location within short walking distance of everything.

Dear Sir, thank you very much for your kind review. It is much appreciated and I can assure you that the team will be delighted to hear that you enjoyed your stay. We look forward to welcoming you back again very soon. Greetings! Maciej Leśniak Dyrektor Operacyjny Ibis&Ibis Budget Kraków Stare Miasto

Excellent stay

Customer review rating 4.4/5

Graham Families - 01/09/2019 AccorHotels review

Lovely quiet room, excellent value for money. Close to old town.

Dear Guest, I do appreciate your comments regarding your stay :) Fell welcome to visit us again! Greetings! Maciej Leśniak Dyrektor Operacyjny Ibis&Ibis Budget Kraków Stare Miasto

Get what you pay for but customer service shouldn’t cost anything extra.

Customer review rating 4.4/5

Catherine R. Couples - 31/08/2019 AccorHotels review

Four night trip to Krakow with my partner. Hotel was well serviced for a budget hotel. For the money paid, the hotel provides what you need. The customer service however was sadly lacking. There was at least one group of youngsters, possibly school trips who were rather noisy. When we checked in we were given our room key and vague directions to the lift. No information about breakfast timings, how to access the WiFi etc. At breakfast there was a sign saying we had to give our room number before proceeding. On our first morning when going for breakfast we had to ask who we gave our room number to. Neither members of staff in the desk were bothered to get our number and to be honest just stared at us when we got out of the lift in the ground floor. The hotel next door was convenient for getting a drink at night and the general location of the hotel was ideal, although it may be an idea to have signs on the side of the building that can be seen from Pawia 4 as you travel up the street from the shopping centre. The breakfast area is not big enough to service the number of rooms in the hotel and the layout was not good. It was a very crowded service area.

Dear Guest, Thank you very much for your kind review and fair feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I do hope to have the chance to welcome you back Maciej Leśniak Dyrektor Operacyjny Ibis&Ibis Budget Kraków Stare Miasto

Solo traveller

Customer review rating 4.4/5

Junith C. Solo - 31/08/2019 AccorHotels review

The way the receptionist behaviour it was just superb, sorry I forgot his name a guy with a pony tail hair style. The stay was good worth the money I paid and most important it's very close to the Train station and the old city.

Friendly hotel, close to old town.

Customer review rating 4.4/5

Sonia A. Families - 30/08/2019 AccorHotels review

The room had the sufficient quality required, clean, quite and comfortable. Good breakfast on the first 2 days. Warm bread, good coffee. Then the coffee machine stopped working, no more warm bread, no fruit salad... Difficult to understand why...

nice stay in the center of Krakow

Customer review rating 4.4/5

Sasha P. Couples - 30/08/2019 AccorHotels review

Very good price/quality We loved our stay very much

always as good as it should be

Customer review rating 4.4/5

Marcin Business - 29/08/2019 AccorHotels review

It is always nice to return to a hotel where you are recognized at the reception and welcomed with a smile.

Clean, Tidy, staff very helpful

Customer review rating 4.4/5

Paul W. Couples - 28/08/2019 AccorHotels review

Breakfast excellent

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