Hotel - ibis Krakow Stare Miasto
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Krakow Stare Miasto Hotel

4.0/5 1,217 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 167.20 PLN Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Outdoor car park, underground garage PLN 45 per day (Paying)
    • Outdoor car park, underground garage PLN 45 per day (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • pets allowed 20  PLN
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 4 meeting room(s)
See all services

Hotel location

Our rooms

  • 135 rooms
  • 5 rooms for people with reduced mobility
  • Baby bed
    • Air conditioning
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • Iron in room
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,258 reviews

Our guest reviews for ibis Krakow Stare Miasto

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,217 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 08/12/2018 TripAdvisor review
« Great location for reasonable price »

I highly recomand this hotel for people who want to be close to main attractions of the City. You can reach them easily by foot. I recomend this hotel also for those who are going to Tauron Arena for concert or other event. This time I visited Cracow because of Paul McCartney concert. The tram no 5 will take you just exactly from the hotel to the Arena.

Couples - 05/12/2018 TripAdvisor review
« Feeling like a student there »

Overall impression of hotel below average. Small room, no cabinet, no minibar, Receptionist booked my payment with conversion despite the fact I requested to charge me in local currency. For breakfast stale cheese and ham on Saturday , improved on Sunday when more guests arrived. However self service with trays I remember from school not form any hotel restaurant. Room floor not cleaned, when I was looking small part which fall on the ground, I have been surprised how much dust lays on the floor...

Anonymous Business - 04/12/2018 AccorHotels certified review

The dirty cofeee mags were left after the room cleaning and the bed was left almost at the same condision after sleeping.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Damian Bas Dyrektor Operacyjny

Ewa M. Solo - 04/12/2018 AccorHotels certified review
« Very good. »

Everything was nice. Fantastic big and clean room. Very friendly person at the reception. I do not like TV on the wall and it was too small.Limited channels.

M. Business - 04/12/2018 AccorHotels certified review
« OK »

breakfast simple and on basic level but generally OK. No road signs leading to parking lot, no explanation how to find it. You should negotiate with City of Kraków placing a few road signs on surrounding streets to help locate parking entrance or put some info nonwebsite.

Nick W. Friends - 01/12/2018 AccorHotels certified review
« Chess Anyone? »

Another long weekend in my favourite city, and once again a stay at the Ibis Stare Miasto. I enquired about one of the special rooms and was happily offered the "Chess Room" - based on the game. The layout was their usual standard with chess symbols and pictures around the room. A King & Queen pillow made a nice touch. Nespresso coffee machine too. Early morning caffeine a must. Only one criticism - the room is not a double, it has twin beds - maybe this room is for children, although the coffee machine was certainly not for kids! Not too much of an issue, but be aware. Breakfast the usual great standard - a good start to the day, lots of walking and not hungry until dinner. Thank you team for another wonderful stay.

Solo travel - 16/11/2018 TripAdvisor review
« Modern Hotel near Main Station »

New hotel at the north end of Krakow Glowny station and Galeria Shopping Centre. Modern design to rooms. Open kitchen preparing good quality meals to the restaurant, a good selection at breakfast too. Only problem encountered was not being able to pay for my evening meal on my room account because no credit had been set up on arrival. Paid in cash instead.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, Thank you very much for your review and feedback. I am sorry for this small drawback. Hope this one will not deter you from staying with us again in the future. Best regards, Wojtek Kogut Guest Experience Manager Krakow

Margaret A. Couples - 14/11/2018 AccorHotels certified review
« great short stay hotel »

very clean room , comfortable bed , very good food in restaurant and very nice staff .

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay :) Sincerely, Damian Bas Dyrektor Operacyjny

Mary Business - 13/11/2018 AccorHotels certified review
« Very helpful staff »

Easy going and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay and we hope your next visit will be as pleasant as the previous one :) Sincerely, Damian Bas Dyrektor Operacyjny

Roman Business - 01/11/2018 AccorHotels certified review
« Mr. »

One night was ok. I was missing some traditional Polish dishes on your restaurant menu. That was a minor issue but still, I expected something different than the same as in any European city; e.g. Burger. Stay was good. Roman

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay and we hope your next visit will be as pleasant as the previous one :) Sincerely, Damian Bas Dyrektor Operacyjny

John K. Couples - 30/10/2018 AccorHotels certified review
« Excellent »

My wife and I had an extremely enjoyable stay at the hotel in Krakow which was modern, smart, spotless and provided an excellent breakfast. The hotel is situated in an ideal location near to the train and bus stations, and is only a short walk from the Old Town of Krakow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for sharing your comments :) I hope to welcome you again! Sincerely, Damian Bas Dyrektor Operacyjny

Couples - 30/10/2018 TripAdvisor review
« Ibis as it is... »

We stayed in this hotel for a couple of nights and we did not regret it. It is based close to the old town and old town square, the most iconic place in Krakow. If you travel by plane, then it is very easy to get into this hotel as it is situated close to the Krakow Central railway station, which offers direct connections with Krakow Airport. The hotel itself meets Ibis standards. Lobby, reception, restaurant and bar are compliant with new Ibis standards. Rooms on the other hand could go through a redecoration process. Anyway, you will not be let down by this hotel. Breakfast service is of a good quality with a solid variety of dishes. However, we were in this hotel at the same time as a Spanish and UK school trip, therefore it was a bit busy in the morning. There is an underground parking and it costs around EUR 5 per night.Overall it is a good hotel in a hearth of Krakow. I do recommend this place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, Thank you for sharing your experience. I hope to welcome you again in nearest future :) Regards, Damain Bas, Hotel Manager

Couples - 10/10/2018 TripAdvisor review
« Pleasant experience »

The hotel is next to a tram station and within walking distance to the main railway station (to Wieliczka Salt Mine or other cities), the city bus terminal (to Auschwitz), the largest shopping mall as well as the old town. Room is of average size, tidy and properly air-conditioned. The front desk was friendly enough to answer our enquiries about local transportation and restaurant recommendation. Would recommend it to tourists who visit the city and the suburb places.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cathy, Thank you for your opinion. I hope to welcome you again :) Regards, Damian Bas, Hotel Manager

D. L. Solo - 09/10/2018 AccorHotels certified review

It was just great. Your breakfast was outstanding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one :) Sincerely, Damian Bas Dyrektor Operacyjny

Solo travel - 08/10/2018 TripAdvisor review
« Absolutely well done »

Great location for airport-railway station travellers, Auschwitz tour pickup, Schindler's factory and ALL city sights. Clean fresh well run hotel with very polite, smart, friendly efficient staff. Even not having COLD milk for breakfast cereal was sorted without fuss. Rooms clean and ALL public spaces full marks. Conventional reception area (desk) and smartly dressed staff (no tee shirts!) makes guests feel professionally welcomed.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for sharing your experience:) I am sure that we can prepare some COLD milk for your next visit :) I hope to welcome you again! Regards, Damian Bas, Hotel Manager

Couples - 26/09/2018 TripAdvisor review
« Good basic hotel for travelers »

Great hotel if tou have a short stop in Krakow - basic but comfortable, typical Ibis. Don't expect something very special - but the rooms are clean, breakfast tasty. A bit expensive and overcrowded. Recommend

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mandrushchenko, Thank you for posting your thoughts on here. We really value your feedback. I look forward to welcoming you back at ibis Krakow Old Town. Kind regards, Stanislav Sugar

Miroslawa Couples - 25/09/2018 AccorHotels certified review
« Good hotel, great location! »

Great place if you are travelling and have short stop in Krakow. Very close yo railway station and shopping center. Old town is just 15 minutes walk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Myroslava, Thank you for your kind comments. We are delighted to hear that you enjoyed your stay and we look forward to welcoming you back again very soon! Kind regards, Stanislav Sugar General Manager

Anonymous Families - 24/09/2018 AccorHotels certified review
« Geniale »

Super

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbara, Thank you for posting your thoughts on here, we really value your feedback. I look forward to welcoming you back at ibis Krakow Old Town hotel. Kind regards, Stanislav Sugar General Manager

Elaine C. Couples - 24/09/2018 AccorHotels certified review
« Had a good stay despite a personal belonging going missing from our room »

Had a lovely stay until Mon evening when I realised that my Hollister sweatshirt (worth €60) was missing from my room. I only brought 2 sweatshirts on my trip , wore 1 on Monday during our trip and left the other in my room. The sweatshirt was left on my suitcase but when we returned to our room on Monday evening it was not there. Reported it missing but it was not found/returned.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elaine, Thank you for your review. I am sorry to hear your experience did not meet your expectations for what I would like to express my most sincerest apologies. Regarding your missing item / sweatshirt: Would you be so kind and describe it more closely? I am really sorry for this situation which I am facing for the first time in my hotel and with my team. Thank you for getting back to me. Kind regards, Stanislav Sugar General Manager

Roger W. Solo - 15/09/2018 AccorHotels certified review
« Krakow discovery »

Extremely enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roger, Thank you for posting your thoughts on here, we really value your feedback. I look forward to welcoming you back at ibis Krakow Old Town hotel. Kind regards, Stanislav Sugar General Manager

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