Hotel - ibis Krakow Stare Miasto
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Krakow Stare Miasto Hotel

4.0/5 1,244 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 185.00 PLN Non member rate
From 175.75 PLN Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Outdoor car park, underground garage PLN 45 per day (Paying)
    • Outdoor car park, underground Garage 49 PLN per day (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pets allowed 20  PLN
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine
  • Cash machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 4 meeting room(s)
See all services

Hotel location

Our rooms

  • 135 rooms
  • 5 rooms for people with reduced mobility
  • Baby bed
    • Air conditioning
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • Iron in room
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,413 reviews

Our guest reviews for ibis Krakow Stare Miasto

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,244 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Tourist F. F. Couples - 12/02/2019 AccorHotels certified review

The hotel was very good; location, clean and decoration were so good. Braekfast was also good.

coalyardrly Solo travel - 12/02/2019 TripAdvisor review
« Feb 2019 visit 3 nights midweek stay »

An 'interesting' stay. Hotel was quite lively with students/ young persons. Perhaps it was one of these who banged my bedroom door just after midnight on the first night , there was also lots of shouting about 01:30. Second night there was some shouting after midnight which again disturbed my sleep. Fortunately at was all quiet on the third night. Now for the positives, staff were very helpful for someone with with minimal Polish language skills. Excellent English being spoken. The breakfast range was very good, although there were no pancakes available on the second morning. The hotel was clean and the rooms were smart. A good stay other than the noise on the 3rd floor in the early hours and you can't blame hotel staff for that! Excellent location with a short walk to a subway leading to the Katowice end of the railway station platforms (Don't use the main station entrance/exit as it is a busy shopping centre and a long way round to the hotel). There are also 2 tram stops outside the hotel, one of which is underground. Old town is well worth a visit. If you are planning a visit to Katowice be aware the railway line is being being rebuilt and journey times are slow and you may get a replacement bus. Would consider using again, just guess I was unlucky with fellow hotel guests.

John G. Solo - 07/02/2019 AccorHotels certified review
« Good »

Hotel was good but my room was next to the main road & the trams were disturbing me,I asked at reception if they had a quieter room & they immediately changed my room.

Andrew Couples - 02/02/2019 AccorHotels certified review
« Clean hotel in a good location »

Tidy enough room but mattress was ripped. Staff were all friendly. Price was different on arrival to what we had booked but was amended when questioned although we did not receive our Accor points as the hotel put us down as a no show.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay and we hope your next visit will be as pleasant as the previous one. Sincerely, Damian Bas Dyrektor Operacyjny

R M. Couples - 29/01/2019 AccorHotels certified review
« Kracow stay »

The receptionists gave us a friendly welcome and were very well informed answering any questions we had and were very helpful. The room was comfortable and breakfast had a good selection. This hotel is ideally located for the train and city centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay and we hope your next visit will be as pleasant as the previous one. Sincerely, Damian Bas Dyrektor Operacyjny

Rob Business - 24/01/2019 AccorHotels certified review
« trouble free visit »

No problems at all . Room was clean and Quiet and everything worked. Reception helpfully found me an electrical adapter I had forgotten to bring and the Restaurant had a good selection.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Damian Bas Dyrektor Operacyjny

hiro566 Friends getaway - 24/01/2019 TripAdvisor review
« Super team »

The receptionist was perfect when we arrive. Natural smile, patient and polite she makes me confident when she saw it was difficult for me to speak polish she said few world in French ;-) the localisation and the rooms are awesome for an Ibis I will be back for sure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hiro566, Thank you for your possitive feedback and I hope we can welcome you again during your next visit :) Regards, Damian Bas Hotel Manager

Mariusz Couples - 21/01/2019 AccorHotels certified review
« Heater in bathroom was cold. »

Please imagine: You are getting up from the bed, staying in a warm room and suddenly you have to visit cold bathroom. Nobody like it. This was one night stay, so I was not reported issue to service desk, however your staff shall check it especially during winter time.

Our hotel has responded to the review
Our hotel has responded to the review

Dziękujemy serdecznie za podzielenie się Pana wrażeniami i przepraszamy za niedogodności. Pozdrawiamy! Damian Bas Dyrektor Operacyjny

Solo travel - 16/01/2019 TripAdvisor review
« Great stay in cold Krakow. »

There was snow on the ground and temperatures down to -6 during the day. Ibis was warm and comfortable as expected. It is approximately 200 meters from the train station and the huge shopping center adjacent to it. The Old Town is around a ten minute walk. There is a tram line outside which takes you to the Jewish Quarter. There are cafes, bars and restaurants in the immediate area. Breakfast was Ok but expensive for the city as was the food and drink in the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LargeWestMids, Good to hear from you... and thank you for your kind review. We are glad you had a good stay here in Krakow despite cold weather... We also hope that you will choose our hotel again in the future... maybe during summer time? Wishing you all the best, Wojtek Kogut Guest Experience Manager Kraków

Toni Solo - 15/01/2019 AccorHotels certified review
« Simple but comfortable and efficient. »

Excellent location near the train station and short walking to the old town. Standard Ibis rooms, small but efficient and good design. Excellent staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay, thank you! :) Sincerely, Damian Bas Dyrektor Operacyjny

Elisa B. Families - 14/01/2019 AccorHotels certified review
« Excellent »

The place is very nearby to all necessities. The staff are very welcoming and the rooms are very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay and we hope your next visit will be as pleasant as the previous one :) Thank you! Sincerely, Damian Bas Dyrektor Operacyjny

Anonymous Couples - 05/01/2019 AccorHotels certified review
« Nice enough »

Nice place, clean, friendly staff, rooom nice but wardrobe corner absolutely too small. Shower also with water pressure too weak.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay and we hope your next visit will be as pleasant as the previous one. Sincerely, Damian Bas Dyrektor Operacyjny

Mr S. Couples - 05/01/2019 AccorHotels certified review
« Mr S. »

Good localization, near mainsquer and shop mool. If you book a room earlier, price would be affordable

Our hotel has responded to the review
Our hotel has responded to the review

Dziękujemy i zapraszamy ponownie :) Pozdrawiamy! Damian Bas Dyrektor Operacyjny

Angelika Solo - 05/01/2019 AccorHotels certified review

IT was very great

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Damian Bas Dyrektor Operacyjny

Val Friends - 03/01/2019 AccorHotels certified review
« Clean and comfy »

Staff very friendly rooms nice and clean and nice and warm no problems from checking in to check out

Our hotel has responded to the review
Our hotel has responded to the review

Thannk you for sharing our possitive feedback :) Sincerely, Damian Bas Dyrektor Operacyjny

Filip Friends - 29/12/2018 AccorHotels certified review
« Low Budget Winter City Break »

Again great experience with IBIS. Wonderful breakfast, professional staff and good location. Modern and purposefully room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay and we hope your next visit will be as pleasant as the previous one:) Sincerely, Damian Bas Dyrektor Operacyjny

Valentyna Families - 27/12/2018 AccorHotels certified review
« great stay »

the stay was great, the reception was friendly and professional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay and we hope your next visit will be as pleasant as the previous one :) Sincerely, Damian Bas Dyrektor Operacyjny

Couples - 26/12/2018 TripAdvisor review
« Good value »

I've been there 2nd time for the good value and location (next to the railway station). Staff is friendly and helpful.Avoid the ATM in the lobby (Euronet)! I charges some additional fee for withdrawal with non-Polish card.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your experience and I hope to welcome you again :) Regards, Damian Bas, Hotel Manager

Jayant K. Couples - 22/12/2018 AccorHotels certified review
« Satisfactory to be fine »

All fine, but the breakfast seems to be too too costly..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay :) Sincerely, Damian Bas Dyrektor Operacyjny

Yana Couples - 20/12/2018 AccorHotels certified review
« Suited all our needs »

We had a wonderful experience staying in the hotel. Staff were very welcoming and helpful, the rooms were clean and comfortable, breakfast was diverse. Two things were missing in our opinion: face towels and trash can in the room itself (not only in the bathroom). These would be very helpful for the future. Other than that, we enjoyed our stay and will recommend others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one :) Sincerely, Damian Bas Dyrektor Operacyjny

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