Hotel - ibis Krakow Stare Miasto
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Krakow Stare Miasto Hotel

4.0/5 1,161 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Outdoor car park, underground garage PLN 45 per day (Paying)
    • Outdoor car park, underground garage PLN 45 per day (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 4 meeting room(s)
See all services

Hotel location

Our rooms

  • 135 rooms
  • 5 rooms for people with reduced mobility
  • Baby bed
    • Air conditioning
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • Iron in room
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,100 reviews

Our guest reviews for ibis Krakow Stare Miasto

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,161 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Friends - 09/08/2018 AccorHotels certified review
« Nice location with good services »

Very convenient location for traveling around the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TA CHIH, Thank you very much for your loyalty. I am very happy that you enjoyed your time at Ibis Krakow Stare Miasto. I hope that we you will visit us again very soon. Kind Regards Stanislav Sugar

Family - 07/08/2018 TripAdvisor review
« Ibis has consistent good quality »

The Ibis hotels are always very clean with nice showers, good desk and closet space. Also, we really appreciated the air conditioning with this hot summer weather. The casual lounge areas are very stylish and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for taking the time to write a review. I am pleased that you enjoyed your stay at Ibis Krakow Stare Miasto. I am looking forward to seeing you again in the near future. Kind Regards Stanislav Sugar - General Manager

Pat F. Families - 04/08/2018 AccorHotels certified review
« A good budget option »

The room was clean and the bed was comfy. The hotel was well placed to access the city centre. The only bad thing was there was no coffee and tea making facilities in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pat, Thank you for taking the time to write a review. I am pleased that you enjoyed your stay at ibis Krakow Old Town hotel in Poland and I look forward to seeing you again in the near future. Kind regards, Stanislav Sugar General Manager

Trevor C. Families - 03/08/2018 AccorHotels certified review
« Ibis - Krakow »

Overall the accomodation was fine but I did not like that the bed divan was not covered. Sheet was only covering the bed topper. The divan bed was stained, thus it gave a filthy look to the room. Other than that all was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trevor, Thank you for taking your time to write a review about your recent stay with ibis Krakow Stare Miasto. I am rally sorry about the experience with the bed divan. I discussed your concerns with my staff to avoid this issue for the future. Mr. Trevor, once again thank you for your review and I hope you will give us opportunity to welcome you again in our hotel. Kind regards, Stanislav Sugar General Manager

Martin Friends - 30/07/2018 AccorHotels certified review
« Lovely hotel & staff »

quiet, clean & staff all exemplary. Only criticism no fridge in room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin, Thank you for posting your thoughts on here. We really value your feedback. Regarding the missing fridge in the room: Sorry but this is not a standard in 3* hotels. Once again, thank you and I look forward to welcoming you back at ibis Krakow Old Town. Kind regards, Stanislav Sugar General Manager

Gordon Couples - 24/07/2018 AccorHotels certified review
« Lovely space, helpful staff. »

The room was beautiful and spacious, with everything we needed (couple, mid 20s, four nights) for our stay. A comfortable bed, a lovely bathroom and plenty of storage. Our only gripe was a hole in the shower lining that led to a wet bathroom floor, but as we did not point this out to staff, we can't really complain. I'm sure if we had, we would have been relocated. Speaking of staff, a special mention goes to the ladies at the front desk. From checking in, to helping us book a day trip to Auschwitz to booking a taxi to the airport, all requests were happily accomodated by fluent English speakers. A fantastic place to stay, and we will happily return should we find ourselves in Krakow once more.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gordon, Thank you for taking the time to write a review. I am pleased that you enjoyed your stay at ibis Krakow Old Town hotel in Poland and I look forward to seeing you again in the near future. Kind regards, Stanislav Sugar General Manager

Mrs J. E. Couples - 23/07/2018 AccorHotels certified review
« very good helpful staff and great rooms »

from our arrival at the front desk all staff were very helpful and friendly, rooms were a good size and the shower was huge, breakfast had very good choices. staff gave advice on tours and when i was feeling ill due to my asthma asked if they could do anything to help. loved the fact that we could get trams outside which made getting around easy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janet, Glad you had a good time at ibis Krakow Stare Miasto in Poland. Hope to see you again! Kind regards, Stanislav Sugar General Manager

Vicky F. Couples - 19/07/2018 AccorHotels certified review
« A lovely experience! »

Friendly staff, great location, comfortable, clean room, quiet, fantastic price, good restaurant, great beer! Can't fault it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victoria, Thank you for posting your thoughts on here, we really value your feedback. I look forward to welcoming you back at ibis Krakow Old Town hotel. Kind regards, Stanislav Sugar General Manager

Anonymous Solo - 15/07/2018 AccorHotels certified review
« nice hotel in good location »

the water pressure in the bathroom was week[in Poznan-worse!!] and somehow was fixed. the variety of food in breakfast was very disappointing. no scale for luggage in reception. not enough international TV channels [in Poznan-none!!!!] -clean and comfortable room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rendel, Thank you for rating your stay. For the weak water pressure and not enough foreign TV channels: Please accept my apology. Once again, thank you for your review and I hope you will give us opportunity to better serve in the future. Kind regards, Stanislav Sugar General Manager

Pontuska Solo - 15/07/2018 AccorHotels certified review
« Great stay »

Great location. Friendly staff and comfort rooms. Very close to old town and Galeria Krakowska that has everything you might need. Breakfast was buffet and had great selection. Definitely would stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pontuska, Thank you for posting your thoughts on here. We really value your feedback. I look forward to welcoming you back at ibis Krakow Old Town. Kind regards, Stanislav Sugar General Manager

Frank B. Couples - 14/07/2018 AccorHotels certified review
« City break »

My stay at Ibis Stare Miasto was excellent, food was very good, hotel is in a good location close to all transport, staff were very friendly and helpful, could not fault this hotel in any way

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank, Glad you had a good time at ibis Krakow Stare Miasto in Poland. Hope to see you again! Kind regards, Stanislav Sugar General Manager

Dave Couples - 09/07/2018 AccorHotels certified review
« Comfortable modern hotel. »

We had a lovely 4 night stay at the hotel and found the bedroom to be very comfortable and the facilities good. The staff at the hotel were very friendly and helpful throughout our stay and provided useful information about the city and where to go, a free map was also available which helped us too. We also spent time in the dining area which was very relaxed and the service was good, we had a number of meals during our stay and the food was well prepared and tasty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dave, Thank you for posting your thoughts on here. We really value your feedback. I look forward to welcoming you back at ibis Krakow Old Town. Kind regards, Stanislav Sugar General Manager

Janina Solo - 08/07/2018 AccorHotels certified review
« Ibis Rocks »

Great Service, Price, location, and the restaurant. Stepping out of the box to help their guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janina, Thank you for taking the time to write a review. I am pleased that you enjoyed your stay at ibis Krakow Stare Miasto in Poland and I look forward to seeing you again in the near future. Kind regards, Stanislav Sugar General Manager

Filip Couples - 05/07/2018 AccorHotels certified review
« Nice hotel, nice staff, good prices. »

Our room was very nice, price of room was perfect. Only minus was waterpressure in shower, it wasn't high enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Filip, Thank you for rating your stay. We hope to see you again upon your future trip to Poland. Kind regards, Stanislav Sugar General Manager

Samuel M. Friends - 03/07/2018 AccorHotels certified review
« great hotel,friendly staff »

great hotel,friendly staff,close to everything would recommend to anyone

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samuel, Thank you for taking the time to write a review. I am pleased that you enjoyed your stay at ibis Krakow Old Town hotel in Poland and I look forward to seeing you again in the near future. Kind regards, Stanislav Sugar General Manager

Solo travel - 02/07/2018 TripAdvisor review
« Great value for money but no bells and whistles! »

Nicely appointed rooms and a good Ibis Kitchen restaurant. The breakfast was good and even the dinner I had in the restaurant was very well made by a young chef. The hotel is in very close proximity to the Main Railway station and the Galleria Mall. A short walk also takes you the main town square which is such a great place to see.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Majeedzafer, Many thanks for taking the time to share your feedback with us. I am delighted to see you enjoyed your stay. We look forward to welcoming you back again soon. Kind regards, Stanislav Sugar

John L. Families - 01/07/2018 AccorHotels certified review
« My favourite Krakow hotel »

This was the 4th time that I have stayed at Ibis Kraków Stare Miasto and as with all of the previous stays it was faultless. The rooms, the staff...everything was simply superb as usual. Thank you. (Perhaps two extra pillows in a twin room instead of only one, but a minor quibble)

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thanks for your amazing review! We're glad to read all went well during your stay and we can't wait to seeing you back soon. Kind regards, Małgorzata Żurek Front Office Shift Leader

David M. Couples - 30/06/2018 AccorHotels certified review

Nice relaxed stay with very friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you for your kind comments. We are delighted to hear that you enjoyed your stay and we look forward to welcoming you back again very soon! Kind regards, Małgorzata Żurek Front Office Shift Leader

George Couples - 28/06/2018 AccorHotels certified review
« Good introduction to Krakow »

It was in the ideal location for transport, shopping and within easy walking distance to the old town. The staff were very friendly and helpful. The room was quiet and clean. The breakfast was more than adequate. The one downside was the size of the bar area - too small with no atmosphere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear George, Thank you for your kind comments. We are delighted to hear that you enjoyed your stay and we look forward to welcoming you back again very soon! Kind regards, Stanislav Sugar General Manager

Couples - 27/06/2018 TripAdvisor review
« Excellent location »

Easy to find. Close to railway (from airport). Next to tram, bus and underground. Staff very friendly and helpful. Breakfast good (did not eat dinner there so cannot comment). Bar area good be better abd larger.

Our hotel has responded to the review
Our hotel has responded to the review

Dear George, Glad you had a good time at ibis Krakow Stare Miasto in Poland. Hope to see you again! Kind regards, Stanislav Sugar

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