Hotel - Novotel Toronto Vaughan
Novotel Hotel Novotel Hotel

Novotel Toronto Vaughan Hotel

4.0/5 548 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine (Paying)
    • Currency exchange
    • Gift shop/newspaper shop
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf lessons
  • Tennis  (Nearby)
    • Indoor tennis court
    • Outdoor tennis court

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:00 am - 10:00 pm
    • Opening hours : Week-end 6:00 am - 10:00 pm

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 149 rooms
  • 100% non-smoking hotel
  • 15 rooms for people with reduced mobility
  • 60 family rooms
  • 19 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • TV with on-screen billing info
    • Pay per view channel(s)
    • Baby bed
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,100 reviews

Our guest reviews for Novotel Toronto Vaughan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 548 reviews
Joseph B. Business - 14/03/2019 AccorHotels certified review
« Comfortable! »

I have stayed at your hotel many times now. I recognized almost every staff member form when I first stayed with you years ago! That’s a sign that your hotel is well managed. Everything was clean. Breakfast was great. Please add better bottles of win at the bar though!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeffrey B., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Anonymous Couples - 10/03/2019 AccorHotels certified review
« Mr »

Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frackson N., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Anonymous Couples - 10/03/2019 AccorHotels certified review
« Hotel staff were pleasant however walls were thin »

The staff were courteous, the room was nice and clean, front desk was very accommodating and the breakfast was ok. The hotel is nice. Our only problem was that we heard lots of laughter and conversations through the wall in our room on the first night which made it hard to sleep. It would have been nice to have more vegan or gluten free options on the breakfast buffet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nikita F., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Francis A. Couples - 10/03/2019 AccorHotels certified review
« Dr. »

Clean overall, shower and toilet were will stocked with toilettries except for tooth brushes and pastes. Bed was neat and comfortable. During the night constant noise as if someone was attempting to open the door from outside- quite bothering and disturbing. Thos is why my ratimg is not 9 or 10.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francis A., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Fred C. Business - 07/03/2019 AccorHotels certified review
« Constrution Manager »

Business

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fred C., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments rates with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Anonymous Business - 07/03/2019 AccorHotels certified review

Heating was really loud. Sink plug didn’t work

Our hotel has responded to the review
Our hotel has responded to the review

Dear John D., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Vaughan. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for not meeting your expectation during your stay. John, I have shared your comments and feedback with the rest of the team specially with the maintenance department regarding the heat and the sink issue in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Joanne Lazar Front Office Manager

Tori Couples - 04/03/2019 AccorHotels certified review
« Great »

Check in was quick, room was clean and comfortable, 12pm check out was nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tori B., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

R.d Couples - 04/03/2019 AccorHotels certified review
« Great »

Booking was fast. Checking in was fast. Room was good though there was a bit of garbage that wasn't cleaned up in the washroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ruth Y., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Stephanie M. Couples - 04/03/2019 AccorHotels certified review
« Fabulous »

Staying with Novotel Vaughan was an absolute pleasure. I stayed there the night before and after our wedding and the hotel was beyond accomodating! Whether it was extra pillows, or things we left at home, excellent customer service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephanie M., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback, honestly you made my day with your amazing feedback and your great mark you rated our hotel. Stephanie, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Mona L. Couples - 03/03/2019 AccorHotels certified review
« nice and comfy »

I like a room that smells fresh and airy but on entering , there was a sweaty smell in the room. I had to call front desk to send someone to spray air freshener. The bed was nice and comfy and the room size was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L. M., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Jackie N. Families - 03/03/2019 AccorHotels certified review
« Surpassed Expectations »

Room was great, but the service was even better. They sent milk and cookies to our room to help us celebrate my son's birthday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jackie N., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback, basically you made my day by reading your feedback and looking at the highest mark you gave us. Jackie, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Amanda C. Couples - 03/03/2019 AccorHotels certified review
« Rooms were good, food was not »

We were overall satisfied with the hotel, and the room we stayed in. My complaint was that the breakfast buffet was poor quality - similar to something you would expect from a low-budget hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amanda C., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Vaughan. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for not meeting your expectation in the restaurant food. I have shared your feedback with the team to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Joanne Lazar Front Office Manager

Anonymous Couples - 02/03/2019 AccorHotels certified review

Relaxing, clean, good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nathan S., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

S. Families - 02/03/2019 AccorHotels certified review
« Just ok »

Employees were hard to understand Do not like that you can see through the bathroom doors. Breakfast not included nor was the restaurant open when we needed to leave.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gill S., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Vaughan. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for not meeting your expectation at your current stay. I have shared your comments with the team in order to prevent any future occurrence. Gill, our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Joanne Lazar Front Office Manager

Jessica Solo - 02/03/2019 AccorHotels certified review
« Satisfied »

The experience was good. I was staying at the hotel for a wedding. Check in/out was quick and easy. The room was clean. I wish there was conditioner provided as I found that the shampoo dried out my hair.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jessica W., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments regarding the room's amenities with our housekeeping manager. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Kim Business - 02/03/2019 AccorHotels certified review
« Another great visit »

From a friendly welcome, to amazing service by Anu, Sahid, Sheila and all at the bar, a stay at the novotel doesn't disappoint. As someone who stays pretty regularly at this location, my expectations of the service is generally pretty high, and they deliver nicely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim S., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Susan C. Business - 01/03/2019 AccorHotels certified review
« very relaxing n clean »

friendly staff. Clean, and all close by emenit ys

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan C., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar

Anonymous Business - 28/02/2019 AccorHotels certified review
« Acceptable »

Hotel room was acceptable, restaurant was expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kimberley H., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments regarding the food price with our restaurant manager. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Anonymous Business - 28/02/2019 AccorHotels certified review
« Nice Hotel in Vaughn, near Vaughn Mills »

Great stay near our office in Toronto, Canada.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthias G., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Anonymous Business - 27/02/2019 AccorHotels certified review
« Ok »

Room was ok but the refrigerator was load off and on keeping me from sleeping.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven D., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto Vaughan. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our “service” check in and check out experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Steven, My apology for the issue you faced regarding the fridge, I will share your comments with the maintenance department in order to prevent happening again. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Joanne Lazar Front Office Manager

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