Hotel - Novotel Toronto Vaughan
Novotel Hotel Novotel Hotel

Novotel Toronto Vaughan Hotel

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4.0/5 504 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 147.25 CAD Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine (Paying)
    • Currency exchange (Paying)
    • Gift shop/newspaper shop
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Badminton (Paying, Nearby)
    • Basketball facilities (Nearby)
    • Boules/petanque (Paying, Nearby)
    • Football (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:00 am - 10:00 pm
    • Opening hours : Week-end 6:00 am - 10:00 pm

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 149 rooms
  • 100% non-smoking hotel
  • 15 rooms for people with reduced mobility
  • 60 family rooms
  • 38 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Ice machine
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Cordless telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • TV with on-screen billing info
    • Crib on request
    • Pay per view channel(s)
    • TV room service ordering
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,253 reviews

Our guest reviews for Novotel Toronto Vaughan

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 504 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Anonymous Solo - 19/05/2018
« Quick lovely stay »

Wasn't at the hotel long but while I was there it was lovely

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lana P., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kulbir

AccorHotels certified review
Randy H. Business - 16/05/2018
« Comforting and welcomed! »

Room, bed and service was all great. Good comfortable space.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Randy H., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kulbir

AccorHotels certified review
Andre S. Families - 16/05/2018
« Front Desk Refused to Apply Wedding Block Incentive Credit »

My wife and I chose Novotel Toronto Vaughan as the accommodation of choice for our wedding guests between May 11 and May 13. Upon receipt of our wedding block reservation list, we found immediately that the number of nights stay (31 nights) exceeded the incentive milestone of 30 nights which would grant a 100% refund our our pre-paid suite. It is also important to note that several of our guests, who also stayed at Novotel Toronto Vaughan, did not appear on the list. Hotel Manager (Jenn) and Sales Manager (Renee) would not entertain any discussion on the subject whatsoever - repeatedly, referring to the Agreement. The Agreement said nothing of any right of the hotel's to selectively exclude several of our guests from the final list...guests (John Slade & Tracy Gendron / Eric& Sue Latino) who have informed my wife and I that they were told the wedding block was full! I could never have imagined I would experience this level of disappointment and disrespect on the morning after our wedding. My credit card has still not been credited even the first incentive (50% refund) 3 business days after check-out. I would appreciate, and expect, that this matter to be addressed by corporate customer support. Regards, Andre S. (2…

AccorHotels certified review
Loris B. Business - 15/05/2018
« Great »

Very good like always

Our hotel has responded to the review
Our hotel has responded to the review

Dear Loris Buttus, We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kulbir

AccorHotels certified review
Andrew P. Solo - 13/05/2018
« Rooms were okay »

Bathroom seemed a bit dirty maybe it needs some updating also the shower head leaked and shot water over the curtain

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew Pedro, Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Vaughan. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our Staff in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Kulbir

AccorHotels certified review
Darrin M. Couples - 13/05/2018
« Horrible wake up call »

The room was clean and spacious. The bed was very comfortable. The 6:30am wake up call by the garbage trucks was horrible.

AccorHotels certified review
Anonymous Families - 11/05/2018
« Great staff great room »

The staff was amazing. The room was amazing. The food was amazing will definitely be staying here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brodie C., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, kulbir

AccorHotels certified review
Dawn Business - 11/05/2018
« Good hotel close to conference centre »

Overall, a good stay at Novotel in Vaughan. Close to conference centres and Vaughan Mills Shopping. Pros: Very large room, big bathroom, comfortable bed and pillows, lots of towels provided, food in restaurant was very good and reasonably priced. Cons: Very loud AC unit (had to turn off to sleep), telephone in room didn't work (called front desk but didn't get fixed), common areas like the lobby and restaurant seemed to have some sort of air freshener piped in which isn't good for someone with scent sensitivities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dawn R., Thank you for taking the time to tell us about your experience at the Novotel Toronto Vaughan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kulbir

AccorHotels certified review
Anonymous Families - 11/05/2018
« Novotel Vaughan »

Very friendly staff, especially in the restaurant area, great service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter H., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kulbir

AccorHotels certified review
Anonymous Couples - 11/05/2018
« Nice hotel »

Didn't spend much time at the hotel. Just slept there. Bed and pillows were very comfortable. I don't believe breakfast should be included in the stay price though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bethany H., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kulbir

AccorHotels certified review
Brayden Business - 11/05/2018
« Very nice hotel »

This hotel was brand new, very modern and very clean. Loved staying here! I only wish they served a complimentary breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brayden D., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kulbir

AccorHotels certified review
Merijn Families - 10/05/2018
« Prima »

Ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Merijn S., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kulbir

AccorHotels certified review
Charles Couples - 10/05/2018
« Close to Vaughan shopping malls »

As an Accor Plus members the hotel give a very limited benefit that compared with other Asia countries.

AccorHotels certified review
Jennifer Business - 10/05/2018
« One of the best hotels I've stayed in. »

I was amazed at how big the room was. Comfortable bed and a lot of privacy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer D., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kulbir

AccorHotels certified review
Monica Business - 10/05/2018
« Very clean and comfortable. »

The hotel was clean and room was spacious, clean and comfortable. Very friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monica L., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kulbir

AccorHotels certified review
Heather C. Business - 10/05/2018
« The hotel, including the room, was very clean and satisfactory. »

The thermostat in my room didn't hold the temperature and I was disappointed in the fact that the only breakfast available was at the restaurant in the hotel. Coffee, whether in the restaurant or to go, should be included with the rooms especially at the rate paid.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heather C., Thank you for taking the time to tell us about your experience at the Novotel Toronto Vaughan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kulbir

AccorHotels certified review
Ken S. Business - 09/05/2018
« very nice »

great comfortable room, friendly service, 24 hour workout center was a nice perk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenneth Walter s., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, kulbir

AccorHotels certified review
Kyle J. Business - 09/05/2018
« great »

I've stayed once before and i had issues with the wifi. There was no internet on the entire floor. This time everything was great. Room is beautiful and the breakfast was fantastic. I'm not sure what the problem was with the internet on my original stay but as long as it's as good as it was during my last stay, then i'll be coming back. thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kyle J., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kulbir

AccorHotels certified review
Jen H. Business - 09/05/2018
« Very enjoyable stay! »

Lovely new, clean hotel. Great service from all hotel employees. Room was surprisingly large and full of amenities! Love the shower and room fridge. Very comfortable bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jen H., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kulbir

AccorHotels certified review
Anonymous Business - 09/05/2018
« Great nigh sleep. »

Request completed as asked minus conference rate not applied even when asked.

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