Novotel Toronto Vaughan Hotel 3 stars

TripAdvisor rating 4.0/5 554 reviews
Novotel Toronto Vaughan
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Room 1

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Hotel extras

  • Free WiFi, large work space, 55-inch LCD TV

  • Indoor pool, fitness center, kids' play area

  • Modern and contemporary restaurant and bar with patio

  • Shopping at Vaughan Mills, free parking

  • Wonderland 10 minutes' drive, 35 to Toronto, Subway 8 minute drive.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Jacuzzi
  • Golf
  • Tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Toronto Vaughan

200 Bass Pro Mills Drive
L4K 0B9
vaughan
canada

Tel: +19056600212

Fax: (+1)9056951750

Contact email

Check-in from 15h00

Check out up to 12h00

  • NOVOTEL TORONTO VAUGHAN CENTRE :  

  • By plane

    TORONTO PEARSON APT At 24km / 14.91 miles

  • By train

    Union Stattion At 32km / 19.89 miles

GPS :43.822082, -79.539375

Our accommodations

Superior Room with 1 King-size bed

  • Max. number of persons: x2
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 2 Queen-size beds

  • Max. number of persons: x4
  • Area: From 35
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 2 Queen-size beds

  • Max. number of persons: x4
  • Area: From 35
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with king-size bed

  • Max. number of persons: x2
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite with 1 King size bed and Sofa bed

  • Max. number of persons: x4
  • Area: From 71
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

NOVOTEL TRIO

Type of cuisine: International

At Trio we are reinventing the concept of dining by offering you an inventive selection of tasting-sized plates featuring cuisine from around the world-each paired with world-class wines.All in a comfortable and relaxed atmosphere

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TRIO LOUNGE

Photo non contractuelle / Strictly non binding

Raising Expectations in Vaughan - Trio Restaurant and Lounge - Serving up the best food and drink. Enjoy fresh ingredients and cocktails, amid inviting modern design, or dine outdoors on Trio's spacious seasonal patio.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 250 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 200 people

Find out more
Novotel Toronto Vaughan Meeting Room

Our guest reviews for
Novotel Toronto Vaughan

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,161 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

554 reviews

Rooms were too dark

Customer review rating 4.4/5

Eoleoora Families - 18/04/2019 AccorHotels certified review

Rooms were well appointed. But we found, not enough lights in the room. Hard to get dressed for an event such as wedding with a limited lights in the room. Toooo gloomy. Breakfast in the dinning room was a VERY negative experience. Wait stuff was not attentive. Tried to Overcharged us on advertised breakfast buffet prices. Waited toooooo long for a waitress to arrive. Ask for coffee to be refiled told to do it yourself at the buffet. Asked to speak with the manager, REFUSED. Not a professional service. We stayed 2 nights, second morning went to a restaurant near by for an amazing breakfast. WAY CHEAPER and WAY BETTER service and quality. We were there with a big family and friends group. Everyone did the same for breakfast.

Dear Eleonora O., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your rating score with our team. Eleonora, I have shared your feedback with the restaurant manager in regarding the breakfast experience and the service you experienced at our restaurant. I also shared your feedback with maintenance and departments head regarding your comments on the lights in the room. we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Arifali N.

Customer review rating 4.4/5

Arifali N. Couples - 17/04/2019 AccorHotels certified review

Always welcoming and enjoyed my stay

Dear Arilali Mohamedhusein N., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Great

Customer review rating 4.4/5

Anonymous Families - 16/04/2019 AccorHotels certified review

Everything was great, and we really enjoyed the hotel, but the shower curtain was dirty and stuck together at the bottom. Very yucky.

Dear Irina G., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your great rating score with the team I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Irina, I have shared your comments with the housekeeping team regarding your feedback on the shower curtain in order to ensure all are good before updating the room status and pass it on. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Good but room not clean

Customer review rating 4.4/5

Anonymous Business - 16/04/2019 AccorHotels certified review

The bathroom was dirty. Walls not cleaned.

Dear Marilyne P., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto Vaughan. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our check in service experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Joanne Lazar Front Office Manager

Great experience

Customer review rating 4.4/5

Marcus Couples - 16/04/2019 AccorHotels certified review

Great service, very close to vaughan mills mall, breakfast as well.

Dear Marc-Andr A., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Lots of confusion with reservation, room had wet carpeting when checked in.

Customer review rating 4.4/5

Lisa F. Families - 15/04/2019 AccorHotels certified review

Lots of confusion with reservation, I had called and requested to be beside my friend then said if other friend could be near too that would be good. The person who took call made wrong notes. The room had wet carpeting when checked in. Called to report but it was too late to change rooms as we had to be up at 5am the next day. Had to move all belongings to bathroom as carpet was wet The restaurant has limited options for children. What we ordered was not good for kids.

Dear Lisa F., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Vaughan. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for not meeting your expectation. Lisa, I have shared your feedback with the rest of the management team as well as with the front desk team in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Joanne Lazar Front Office Manager

Great family time

Customer review rating 4.4/5

Anonymous Families - 15/04/2019 AccorHotels certified review

Very convenient and comfortable.

Dear Mike G., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your great rating scores and your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

It is a nice hotel with a friendly staff

Customer review rating 4.4/5

Scott J. Business - 12/04/2019 AccorHotels certified review

I have stayed in the hotel over the past weeks. Only two minor concerns. 1. Regardless of room, the toilet seats do not remain in the up position. They need to be tightened so that they do not have to be held while using. 2. Room 314, the heater is excessively noisy and wakes me up in the middle of the night

Dear Scott J., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Scott, I have shared your comments regarding the toilet seat and the heating noise with the maintenance manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Overall good experience. Aircon in room and gym to be improved.

Customer review rating 4.4/5

Uwe D. Business - 12/04/2019 AccorHotels certified review

Staff was really friendly, reasonable room service prices, room was nice and clean. Breakfast was very good. The aircon in the room still pumped cold air even if turned off so was still annoying. Aircon in the gym did not work as it was extremely warm and sticky and noisy - needs to be fixed to enjoy doing some workout.

Dear Uwe D., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Uwe, I have shared your comments and your feedback regarding the Aircon in the room and at the gym with the maintenance manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Very good experience in a great location

Customer review rating 4.4/5

Anonymous Business - 09/04/2019 AccorHotels certified review

Very Nice hotel close to the office and amenities, great bar staff, with some nice food options

Dear Paul A G., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Everything workout great.

Customer review rating 4.4/5

Paul S. Friends - 09/04/2019 AccorHotels certified review

Met my expectations.

Dear Paul S., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager
Customer review rating 4.4/5

Rocco Business - 09/04/2019 AccorHotels certified review

Very pleasant!!

Dear Rocco C., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Amazing wedding experience

Customer review rating 4.4/5

Anonymous Couples - 08/04/2019 AccorHotels certified review

We stayed at the Novotel Vaughan on March 29-31 for my wedding. The suite was amazingly decorated, comfortable and spacious. The added detail of the Nesspresso machine was a nice touch, which appreciated in the morning! Some of our guests also stayed and had nothing but wonderful things to say about their stay. We would definitely stay at the Novotel again!

Dear Ruth A., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Excellent place to stay

Customer review rating 4.4/5

Anonymous Couples - 08/04/2019 AccorHotels certified review

My husband is in a wheelchair and the room we had was large, comfortable and the grab bar are essential for safety in the bathroom. The room was large enough we could have benefited from the small table. It worked out very well for us.

Dear Charla S., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Nice facility. Breakfast buffet has a variety of items to satisfy all taste and dietary needs.

Customer review rating 4.4/5

Anonymous Families - 08/04/2019 AccorHotels certified review

Welcoming and helpful staff at front desk and restaurant. I like the sleek design of the lobby with the fireplace and the area for small children. My room was very spacious for 3 adults.

Dear Marie-France P., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. Very glad we were able to provide you one of the spacious room so it could fit for 3 people. Marie-France, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

excellent

Customer review rating 4.4/5

Lise A. G. Friends - 07/04/2019 AccorHotels certified review

Staff was great, food was good and room was clean and comfortable.

Dear Lise Arcand-g., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback, basically you made my day with your great rate and comments. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Great place for my business stay

TripAdvisor rating 4.0/5

Excursion36870152537 Business - 07/04/2019 TripAdvisor review

Very good overall service ans very friendly staff at reception and restaurant. The tooms are wide and the bed very conforable. Also the bathroom is wide, all clean and the shower very confortable. Very recommended

Dear Excursion36870152537, Thank you for reviewing our hotel. We are thrilled you were happy with our customer service and the facilities. We look forward to welcoming you back to Novotel Toronto Vaughan Centre soon! In hospitality,

I had no concerns everything was good

Customer review rating 4.4/5

Morgan B. Business - 05/04/2019 AccorHotels certified review

The Breakfast at hotel and staff are really good, as for the rest of the meals, supper very expensive for the amount of food you get.

Dear Morgan B., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

We had a lovely stay with no real issues

Customer review rating 4.4/5

Anonymous Families - 01/04/2019 AccorHotels certified review

The staff were very friendly and helpful, the room was lovely and roomy. We had everything we needed. Breakfast was great (we were surprised). The only “clutch” was that one of our room cards did not work on the elevator. Loved the easy checkout!

Dear Val S., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Comfy stay

Customer review rating 4.4/5

Betty Families - 30/03/2019 AccorHotels certified review

It was very nice . It just needs an update

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Joanne Lazar Front Office Manager
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