Hotel - Novotel Toronto Vaughan
Novotel Hotel Novotel Hotel

Novotel Toronto Vaughan Hotel

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4.5/5 499 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 133.00 CAD Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine (Paying)
    • Currency exchange (Paying)
    • Gift shop/newspaper shop
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Badminton (Paying, Nearby)
    • Basketball facilities (Nearby)
    • Boules/petanque (Paying, Nearby)
    • Football (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:00 am - 10:00 pm
    • Opening hours : Week-end 6:00 am - 10:00 pm

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 149 rooms
  • 100% non-smoking hotel
  • 15 rooms for people with reduced mobility
  • 60 family rooms
  • 38 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Ice machine
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Cordless telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • TV with on-screen billing info
    • Crib on request
    • Pay per view channel(s)
    • TV room service ordering
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,161 reviews

Our guest reviews for Novotel Toronto Vaughan

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 499 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
G Business - 19/04/2018
« Met expectations »

Novotel met my needs. I had difficulty accessing connecting to the wireless network and staff at the front desk were of no help. Referred me to IT instead. I ended up resolving the issue on my own.

AccorHotels certified review
Christophe D. Business - 19/04/2018
« Whistling winds and noisy heating system »

The heating system is particularly noisy and in addition, whistling winds blew through it all night. I could not change my phone next to my bed, the shower head was too low for my 6”2 hight, me TV remote control would only change channels down (not up). I liked the shower gel and room/hotel modern decor.

AccorHotels certified review
Anthony B. Business - 19/04/2018
« Amazing service »

Very helpful the staff and Gabriel was amazing and very accommodating with the minor issue I faced when it was booked online. Will definitely be back for future business!

AccorHotels certified review
Anonymous Business - 18/04/2018
« Comfortable. »

My overall experience with the hotel was comfortable. My room was clean and the staff were friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendel H., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kulbir

AccorHotels certified review
Anonymous Families - 17/04/2018
« customer service always the best! »

good food & efficient staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarmite M., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kulbir

AccorHotels certified review
Jeremy Families - 17/04/2018
« Clean and friendly »

Room and main areas of hotel were very clean and tidy. The hotel and restauramt staff were very polite and helpful. Heating unit in room was very noisey but it wasn't too cold so was able to leave it off for most of the night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeremy B., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kulbir

AccorHotels certified review
Maria Couples - 17/04/2018
« Awesome »

Awesome hotel, love the scent of the lobby , Friendly staff, comfy beds and pillows

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria Grazia G., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kulbir

AccorHotels certified review
Shad Business - 17/04/2018

Great Staff is polite Hotel is clean. I have nothing to complain about I work on the road so i stay in different hotels every week. This one was surprisingly satisfying. Everything seems new there. I would recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chadi S., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kulbir

AccorHotels certified review
Carol S. Friends - 16/04/2018
« Excellent! »

Clean, quiet hotel. Excellent staff. Buffet breakfast fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vern S., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kulbir

AccorHotels certified review
Kim Families - 16/04/2018
« Superb! »

The staff were very helpful and friendly, rooms super clean, bed sooo comfy!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim V., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kulbir

AccorHotels certified review
Charliet Couples - 15/04/2018
« Awesome for a pet friendly hotel »

Was great. Had some drinks and appetizers on the bar/ lounge side. Sahid was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles T., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, kulbir

AccorHotels certified review
Anonymous Couples - 13/04/2018
« Very satisfied »

Very comfortable bed! Had an amazing sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephanie Bouffard, We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, kulbir

AccorHotels certified review
Celine R. Business - 12/04/2018
« reservation mix up »

I arrived at the hotel while a large group was checking in Friday afternoon for a two night stay only to discover that I had somehow booked my reservation for a single night a few days previous - must have refreshed my search at some point and not noticed the date change. So, I was quite relieved that I was fit in for a night (at a significantly higher rate) at the last minute. Unfortunately, I had to change rooms for the second night - though the rate was lower. The staff were helpful and I did appreciate the effort to fit me in, as I do realize it was my error. It would have been nice to have had the breakfast thrown in or some other small gesture though to make up for the fact that I paid for a room for a night I had not been there... The second night there was quite a bit of noise in the halls and the phone didn't seem to work to connect me to the front desk so I couldn't ask for help... The upgraded room was lovely with a very comfortable bed (poor shower head though) and the regular room was very comfortable. Room service was tasty and the staff were all very courteous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Celine Razeau, Thank you for taking the time to tell us about your experience at the Novotel Toronto Vaughan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kulbir

AccorHotels certified review
Melanie M. Business - 12/04/2018
« Clean, upscale nice resturant, room service was great. »

This will be my go to place when I travel to our Concord location for work. Had a great experience, One of the cleanest hotels I have stayed at.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melanie Stevens-Miedlar, We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, kulbir

AccorHotels certified review
Dale P. Business - 12/04/2018
« Excellent »

Great, no complaints at all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dale Peters, We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kulbir

AccorHotels certified review
Mike Couples - 11/04/2018
« Very Disappointed »

Not the best hotel stay. Probably won't stay in another Accor Hotel again. Booked the room months ahead and arrived at a little after 3 for a 3:00 pm check in and did not get assigned a room until about 3:45! We were offered an accessible room and took that as we had plans for the evening; hence our reason for booking in the first place. Only one room key worked. The desk chair was broken and the television was on the small side and did not pivot. I should have liked to watch some late night tv from the other chair while not disturbing my wife's sleep after our event( I don't sleep well ). The wifi was spotty at best and hindered our communication with our daughter at home. We were looking forward to a mini vacation but left with an unsatisfied need to relax.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike Doucette, Thank you for taking the time to tell us about your experience at the Novotel Toronto Vaughan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, kulbir

AccorHotels certified review
Rick Families - 09/04/2018

Hotel was clean and restaurant food was good. We were told our room would be ready by 1 and was not ready till 3 which is check in time so that is fine I guess. We were told they needed time to prep the pull out couch. When we got in there was only one blanket for the couch in the closet. The sink in the bathroom did not drain, there was hair in the shower drain both days and there was dried blood on the wall of the shower near the door. The rooms are spacious and ours seemed clean other then the bath.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rick Tales, Thank you for taking the time to tell us about your experience at the Novotel Toronto Vaughan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kulbir

AccorHotels certified review
Debra R. Friends - 09/04/2018
« Relaxing »

We had a lovely stay - the only low score was because we found popcorn and a Kleenex underetween the beds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Debora Ridgeway, We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, kulbir

AccorHotels certified review
Anonymous Families - 08/04/2018
« Sufficient but unexpectedly expensive. »

The hotel is contemporary and the staff very courteous. I was taken off guard by the frosted glass on the bathroom doors which allowed for visible silhouettes. My adult son and I had planned on sharing a room but the bathroom doors made it cumbersome. Although we had the alternative of leaving the hotel we chose to get a second room for the remaining 3 nights, an expense I was not anticipating. I would not book that hotel even with my spouse as the bathroom doors require that the light be left off if one gets up in the middle of the night and does not want to disturb the other. This could be a hazard in an unfamiliar space.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendy Martino, Thank you for taking the time to tell us about your experience at the Novotel Toronto Vaughan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kulbir

AccorHotels certified review
Justin Friends - 08/04/2018
« Great »

Very nice hotel! Would definitely stay there again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Justin Yususali, We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kulbir

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