Hotel - Grand Mercure Bangalore
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Bangalore

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4.0/5 494 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area (Nearby)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area (Nearby)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • BENGALURU INTL APT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS
  • Snack & beverage machine

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 126 rooms
  • 103 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 10 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,614 reviews

Our guest reviews for Grand Mercure Bangalore

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 494 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Chris S. Business - 05/12/2017
« Excellent »

Helpful and pleasant staff and the hotel has great facilities. The only issue is the state of the equipment in the hotel gym. It is old and does not work well like the treadmill. Also the equipment is getting less on each visit and with the hotel allowing private membership sometimes getting this limited equipment is a problem

AccorHotels certified review
Tf Business - 05/12/2017
« pleaseant stay »

friendly and helpful staff, relaxed environment, away from (most) big-town-noises,

AccorHotels certified review
Anonymous Solo - 05/12/2017
« It was pleasant »

Good

AccorHotels certified review
Usha Business - 05/12/2017
« It was o.k., not great »

The room I was given was dirty. The kitchen area had stains on the platforms, and even in the bathroom. I had to complain twice to the Manager on Reception about the hot water. I stayed at the hotel for 6 nights and there was no hot water, it was always luke warm. On the last 2 days, I kept the water running in the shower for 15 minutes and only then, was the water hot.

AccorHotels certified review
Anonymous Business - 28/11/2017
« Comfortable stay and very good service in a nice living area »

Perfect room service, friendly and helpful people at the counter, as well as restaurant & bar servants. Very quit area.

AccorHotels certified review
Audrey C. Business - 27/11/2017

The staff was friendly and accomodating and the hotel had a nice breakfast.

AccorHotels certified review
Tony R. Business - 24/11/2017
« A very good first time experience. »

The hotel was an oasis and a pleasure to come home to each day after the hustle and bustle of Bangalore.

AccorHotels certified review
Paul K. Business - 23/11/2017
« Another great stay at the Grand Mercure »

Excelent stay, everyone was very friendly and helpfull. Food was great and now have an extended menu for people like me who work during the night. Special mention to Tanbir & Anup on the front desk who were very helpful and attentive. Also to the housekeep and inhouse dinning teams that look after me, great job!

AccorHotels certified review
Melanie Business - 23/11/2017
« Everything was fine »

The room service did a very good job every single day. Everything was clean and tidied up. All people working in the hotel were absolutely friendly and courteous (reception, restaurant, breakfast, pool, massage, room service,...). I liked the fitness room very much because it contained much more equipment, then normal fitness rooms in hotels. Also the pool was very clean and nice. I can not complain about anything.

AccorHotels certified review
Anil K. Business - 23/11/2017
« Good experience except for check in »

Appreciate the updrade! Thanks so much for that. That said, the check in experience was quite shocking and here's why i say that - I travel to Bangalore "every" week and book Grand Mercure only when i don't get Novotel or others in the belandur area. Every single time i come, i check in in the morning, drop my luggage and immediately head to my office. No one has ever talked about checking in only at official check in time in the last 12 months! It's a business / logical call one takes given the room is already available - no brainer! At Mercure, i was told, i will be charged "half a day additional room rent" if i check in at 11 AM! This means the room was available at the time of my check in. It's a business travel and i am not sure which world you guys are in! I am not sure if i have to blame the front office assuming they "only" follow instructions from the hotel. I would have appreciated if i were told that everything is full and would only be available at 2! I didn't have a choice - I just left my bag in the hotel and went to my office and came back in the evening for check in!

AccorHotels certified review
Anonymous Business - 21/11/2017

Comfortable. Had a great waiter!

AccorHotels certified review
Lala Business - 20/11/2017
« Good, but still some improvement. »

Generally it was very good, but there is in the upper levels no good smell if you are going out from the elevator. Even in the rooms the smell is not good. Food was good, but butter and cheese needs to be more cooled and butter in the water was not every time very attractive. Bed was good and cleanness was also good. Staff was very friendly the whole stay.

AccorHotels certified review
Ajay Business - 20/11/2017
« Spacious room and friendly staff in Koramangala section of Benglaru »

In general i had a good experience with the hotel. I booked at a very busy time, and no hotels in Marathalli were available, so i had to stay in Grand Mercure Koramangala, which appeared to be a close by town, but with traffic took almost 1 hour to reach to my work appointments. The 1 bedroom suite was large, and plenty of space to spread out. The furnishings were average, looks like hotel rooms have not been remodeled recently (within past 10 years). Everything i needed was functional, and clean. Bed was large and comfortable, and there were no noise problems. There is only 1 restaurant in the hotel. Breakfast was good, with fresh eggs and indian paratha / dosa on request. Dinners were below average. The BBQ dinner experience was disappointing. Some of the food was overcooked, took a very long time to arrive. Also, each of the BBQ items is served individually, with no sauces or accompaniments or food pairing recommendations.

AccorHotels certified review
E.l. Business - 20/11/2017
« Friendly service, very attentive to requests, clean and modern room. »

Excellent service on my first trip to Bangalore. Great hotel with all the amenities; clean and modern and great breakfast buffet. My only issue was that the door into the hallway on my floor was right outside of my hotel room and it was loud every time someone came/went. Next time, I will choose a room further into the hotel.

AccorHotels certified review
Sunit Couples - 19/11/2017

Got very nice welcome nice staff

AccorHotels certified review
Kathrin J. Business - 17/11/2017
« Perfect stay »

Lovely Hotel, great staff in a cool area of town. Loved the buffet in the evening @ 12th.

AccorHotels certified review
Anonymous Business - 14/11/2017
« Disappointed »

I've been a regular at this hotel. And am a Gold Member. The room i was given was tiny this time. The wifi password given didn't work. I had to call guest services at 2 AM to figure out that he had made a mistake in writing down the wrong code. The Room service sucked- Firstly, nobody picked up on Saturday night. I had a tough time expressing what i wanted. After continuously repeating what I desired, I was finally told that there was just one dessert on offer. On Sunday, prior to checking out, I wanted to weight my luggage, I found out that the weighing scale doesn't work. After checking with housekeeping, someone came over and 'fixed' it. Only for me to realise 5 minutes later, that it still didn't work!! I had to call again and had to have this redone. Don't think I'll go back to the Mercure again. I'd rather use my money elsewhere

AccorHotels certified review
Sameer P. Business - 14/11/2017
« Pleasant stay with a great staff at Service ! »

What impressed me about this place was the front desk. They are most welcoming, hospitable and cooperative bunch. Whether at check in or Check out, there were no hold ups or delays, so their processes work well. I rented a bike from the hotel and went out for a short cycling trip. the staff even provided the protective gear. The rooms are good and so are the restaurants. Having breakfast in the mini garden under the Canopy was an added luxury , as it added to a great ambiance.

AccorHotels certified review
Nicholas Business - 14/11/2017
« Best food in Bengaluru »

The room was fine. Front desk was helpful with different arrangements for driving within Bengaluru. The restaurant was exceptional. Best hotel food I have ever eaten, both breakfast and dinner. Breakfast buffet had more variety than I expected and was consistently delicious, and the Indian dishes at dinner rank among the highlights of my entire 9-day trip in India. And while I'm raving about your kitchen I'll also give love to the DJ or whoever selects the music. Everything was executed creatively and well.

AccorHotels certified review
Dan B. Business - 13/11/2017
« Room and laundry were great. Food overall was good except for salads. »

Room and laundry were great. Food overall was good except for salads.

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