Novotel Moscow City Hotel 4 stars

TripAdvisor rating 4.5/5 1,570 reviews
Novotel Moscow City
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+ 24 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Free Wi-Fi, newspapers and Moscow maps

  • 1 min walk to Afimoll Shopping Center with hundreds of shops, cafes and cinemas

  • 2 min walk to the highest observation deck in Europe with unlimited ice cream

  • 3 metro stations near the hotel

  • 15 min drive to the Kremlin

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • VNUKOVO
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Moscow City

Presnenskaya Naberezhnaya, 2
Presnenskaya Naberezhnaya 2
123317
moscow
russian federation

Tel: +74956648989

Fax: (+7)495/6648990

Contact email

Check-in from 14h00

Check out up to 12h00

  • MOSCOW METRO :   KALININSKAYA DELOVOY TSENTR

  • By plane

    SHEREMETYEVO At 34.5km / 21.44 miles

  • By plane

    VNUKOVO At 30km / 18.64 miles - Shuttle paying

  • By train

    KIEVSKY STATION At 4.9km / 3.04 miles

GPS :55.748069, 37.53685

Currently, close to our hotel

Moscow City Days, festival

From 07/09/2019 to 08/09/2019

At 6.4 km

Moscow: in the footsteps of Doctor Zhivago

From 01/01/2019 to 31/12/2019

At 6.4 km

The lost Metro of Moscow

From 01/01/2019 to 31/12/2019

At 6.4 km

VMayakovsky Atlas, exhibition

From 12/04/2018 to 30/06/2019

At 6.4 km

Our accommodations

Our spacious, contemporary rooms have all the necessary facilities and are the perfect place for business or a holiday. For your convenience, the hotel offers free WIFI.

Superior Room with queen-size bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: City side, Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 2 twin beds

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: Patio, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with king-size bed

  • Max. number of persons: ‌4
  • Area: From 34
  • Views: Patio, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite Room with king-size bed and sofa

  • Max. number of persons: ‌4
  • Area: From 58
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite Room with king-size bed and sofa

  • Max. number of persons: ‌4
  • Area: From 75
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

MC TRADERS

Type of cuisine: International

MC Traders offers a wide range of delicious international cuisine and cooking classes. The guests can enjoy Early bird breakfast from 4 am; hold a meeting during a business lunch and in the evening relax next to a real fireplace in the bar.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MC TRADERS BAR

Photo non contractuelle / Strictly non binding

Located in the hotel lobby, the MC Traders lounge bar is the ideal place to relax. A wide range of drinks and snacks is available to suit all tastes.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 975 m²

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel Moscow City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

7,236 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,570 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Worst experience ever at Novotel Moscow city

Customer review rating 4.4/5

Alex Solo - 11/06/2019 AccorHotels certified review

I’ve initially booked my stay at Novotel through hotels.com, for one night, 8th of June. When I arrived at the hotel, receptionist Dmitry, was extremely incompetent, and couldn’t find my booking. So he told me to either wait unknown period of time or book again at the reception. So I’be paid again for the booking. After that, the nightmare didn’t end , he had troubles checking me in, and refused my stay. I asked him to contact the manager, which he did, the manager guided him what to do, so he eventually checked me in. When I walked into the room, I’ve noticed that the windows were facing inside the office space. So I rang the reception and asked Dmitry to provide me a normal room with a street view, he told me the hotel was full, which was a blatant lie. So I ended up paying double, even though having a silver status Accor hotels, I’ve had a worst experience. Many thanks Alex

Dear Mr.T., Thank you for your feedback. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Could you pls kindly send me the confirmation of your initial reservation on hotels.com in order so we could investigate the issue as there was no reservation (paid/unpaid) on your name for your date. Looking forward to receiving a letter from you, Sincerely, Anna Bakumenko Quality & Attitude Manager

David C.

Customer review rating 4.4/5

David C. Business - 10/06/2019 AccorHotels certified review

Excellent stay at the Novotel Moscow City and would certainly recommend this hotel.

Dear Mr. C., Thank you for your great feedback. We appreciate your comments regarding your stay at the NOVOTEL Moscow City. We hope to welcome you back to our hotel very soon! Sincerely, Maria Gogleva Guest relations specialist

My experience was good, not outstanding.

Customer review rating 4.4/5

Chris R. Friends - 10/06/2019 AccorHotels certified review

Beds are small.

Dear Mr. R., Sorry I can not respond in your language. It is such a pleasure to know that you enjoyed your stay with us! We hope your next visit will be as pleasant as the previous one. Sincerely, Maria Gogleva Guest relations specialist

It’s ok

Customer review rating 4.4/5

Rezida Business - 09/06/2019 AccorHotels certified review

It’s ok , staff should be more friendly , girl in reception was rude

Dear Rezida A., Thank you for your review. We hope that your stay in general was good. We take note of your comments. Looking forward welcoming you back to our hotel very soon! Sincerely, Maria Gogleva Guest relations specialist

Two rooms - business and family.

Customer review rating 4.4/5

Anonymous Business - 07/06/2019 AccorHotels certified review

Helpful service and rooms clean. My husband, sister and daughter later joined me for family time in Moscow.

Dear Mr. S., Thank you for your feedback. We very much appreciate your comments regarding your stay at the NOVOTEL Moscow City & hope to welcome you back to our hotel very soon! Sincerely, Maria Gogleva Guest relations specialist

very good hotel, I will come back next time

Customer review rating 4.4/5

L. Y. K. (. Business - 04/06/2019 AccorHotels certified review

the location is good to expo centre (only 5 minutes walking distance) the only thing i am concerned is I am accor member but booking through booking.com, the point can not be counted, whether you could have better solution with booking.com to solve it

Dear Mrs. L., Thank you for your feedback. Points could be credited only if you book directly (on-site, by-mail, telephone, etc), because as a hotel we pay commission to booking for every single reservation. By crediting points we motivate our guests to book directly (by the way you as a LeClub member you receive 10% discount on rate while booking online). This is the principle of any loyalty program. We'll be glad to answer your questions if any. Looking forward to welcoming you back, Sincerely, Anna Bakumenko Quality & Attitude Manager

mediocre

Customer review rating 4.4/5

Gs Solo - 31/05/2019 AccorHotels certified review

compared to my last visits this time was far less enjoyable. my internet connection was very bad (i complained to the reception and while they told me it will be fixed it remained very bad throughout the stay). my room was very farthest room from the elevator I have booked a taxi to the airport from the hotel at 04:45 it only arrived at 5.05! and I almost missed my flight. I hope my next experience will be better.

Eveeruthing was excellent, but thview((

Customer review rating 4.4/5

Artem K. Business - 27/05/2019 AccorHotels certified review

I stay in your hotel regulary when in Moscow. And i always book a room in advance, besides I'm a silver member of your loyalty programm. But every time I get the room with halloffice view (inside the building), and I've never had the room with Moscow-City view((

Nice Hotel in Moscow City

Customer review rating 4.4/5

A.j.,c. Business - 20/05/2019 AccorHotels certified review

I use your hotel 3/4 times a year, I'm happy about it.

Dear Mr. C., Thank you for your feedback. We appreciate your comments regarding your stay at the NOVOTEL Moscow City. We hope to welcome you back to our hotel very soon! Sincerely, Maria Gogleva Guest relations specialist

Good

Customer review rating 4.4/5

Wolf Business - 19/05/2019 AccorHotels certified review

Very clean, close to office but air condition either loud or when of getting hot

Dear Mr. W., Thank you for your feedback. We appreciate your comments regarding your stay at the NOVOTEL Moscow City. We hope to welcome you back to our hotel very soon! Sincerely, Maria Gogleva Guest relations specialist

Wonderful stay - extremely friendly staff, great rooms!

Customer review rating 4.4/5

Rm Families - 15/05/2019 AccorHotels certified review

Stayed here for 3 nights. Warmly welcomed by front desk staff, who, along with the bar staff, were extremely friendly, polite and engaging. They all did a great job and spoke very good English. The location of the hotel is good and key attractions can be reached with the metro or a short taxi ride, which is cheap. The rooms were spotlessly clean and well appointed- more charge points would be my only piece of feedback. The quality of the food from the restaurant was excellent and reasonably priced. I loved staying at this hotel and would highly recommend it to others.

Dear Mr. M., Thank you for such warm feedback. We are glad that you appreciated service and breakfast in our hotel. I will share your comments with our team. It is such a pleasure to know that you enjoyed your stay with us! Thank you again, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Gogleva Guest relations specialist
Customer review rating 4.4/5

Prosto S. H. O. O. Business - 15/05/2019 AccorHotels certified review

Prosto super

Уважаемый г-н Богданов, Благодарим Вас за отличный отзыв о Вашем проживании! Будем рады видеть Вас снова в NOVOTEL Moscow City. С наилучшими пожеланиями, Мария Гоглева Специалист по работе с гостями

Great city hotel

Customer review rating 4.4/5

Luke P. Couples - 08/05/2019 AccorHotels certified review

This hotel is fantastic easy to get to from the airport via Aeroexpress & 14 Metro Line and even easier to get to Red Square via the 4 Metro Line from Mezhdunarodnaya. The room was spacious and modern with a comfy bed and fantastic bathroom. All staff were very friendly and the lobby and bar are superb.

Dear Mr. P., Thank You for your detailed review! It is such a pleasure to know that You enjoyed your stay at NOVOTEL Moscow City! Looking forward to welcome You back in the nearest future! Sincerely, Ekaterina Eremeeva Guest relations specialist

Comfortable and convenient

Customer review rating 4.4/5

Derek Business - 07/05/2019 AccorHotels certified review

The hotel is very modern and is conveniently set in the business district of Moscow City. This was very useful for me as all my business meetings were within 5 minutes walk. There is also a very efficient Metro link to central Moscow and the hotel stands next to a very large shopping mall. My room was extremely comfortable, with all modern conveniences. The staff are very helpful. The restaurant provides an excellent value business lunch and a good choice of evening meals.

Dear Mr. R., We very much appreciate your comments regarding your stay at NOVOTEL Moscow City. It is always a pleasure to receive positive feedback! Looking forward to welcome You back in the nearest future! Sincerely, Ekaterina Eremeeva Guest relations specialist

Good place to stay if attending events in Expocenter

Customer review rating 4.4/5

Dmitry Business - 23/04/2019 AccorHotels certified review

Basically fine. Except for a hiccup with breakfast staff.

Dear Mr. T., Thank you for your review. regarding your stay at the NOVOTEL Moscow City. We are glad that you appreciated service, location and breakfast in our hotel. Looking forward welcoming you back to our hotel very soon! Sincerely, Maria Gogleva Guest relations specialist

Good location and with good breakfast

Customer review rating 4.4/5

Henk Business - 23/04/2019 AccorHotels certified review

The hotel has a good location with respect to the Expo center. The cleanliness was good and the staff was friendly.

Dear Mr. H., Thank you for your feedback.We are glad that you appreciated service and location. We hope to welcome you back to our hotel very soon! Sincerely, Maria Gogleva Guest relations specialist

Average

TripAdvisor rating 4.5/5

andrew777barb Business - 20/04/2019 TripAdvisor review

The stay was not amazing. The personnel was not friendly and ready to assist. When I need to was my shirt it took to me the considerable efforts to push the personnel to do it. The concierge mislead me with the price of taxi - this brought to me to pay triple price. Disappointed. So watch hot to be deceived

Dear Guest, Thank you for your review. We very much appreciate your comments regarding your stay at the NOVOTEL Moscow City. We are sorry that your experience did not meet your expectations about service in our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Gogleva Guest relations specialist
Customer review rating 4.4/5

Thiago F. P. Business - 13/04/2019 AccorHotels certified review

Great staffs, good energy level, charisma. Special compliment to Stella who was very effective helping the two times I went to the reception for information and help. Structure of the room in cleanness also very good.

Dear Mr. Ferrara P., Thank you for your warm feedback. We appreciate your comments regarding your stay at the NOVOTEL Moscow City. I will definitely share your comments with my colleagues. We hope to welcome you back to our hotel very soon! Sincerely, Maria Gogleva Guest relations specialist

CONFORTABLE

Customer review rating 4.4/5

Anonymous Business - 12/04/2019 AccorHotels certified review

Fue una estancia corta pero confortable.

Dear Mr. G., Thank you for your feedback. We appreciate your comments regarding your stay at the NOVOTEL Moscow City. We hope to welcome you back to our hotel very soon! Sincerely, Maria Gogleva Guest relations specialist

Very good stay

Customer review rating 4.4/5

Sam Solo - 27/03/2019 AccorHotels certified review

Comfortable room, good breakfast, friendly staff

Dear Mr. R., Thank you for your positive feedback. We glad to know that you appreciated service and breakfast at our hotel. It is such a pleasure to know that you enjoyed your stay with us! Looking forward to welcome You back at NOVOTEL Moscow City in the nearest future! Sincerely, Ekaterina Eremeeva Guest relations specialist
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