WIFI/Internet Access- Just 15 minutes from the historical center of Moscow by metro
- Various room categories available including Suites
- Restaurant serving Russian and international cuisine
- Left luggage facility and safe for valuables
- Fitness and wellness facilities at the hotel
Services in the hotel and nearby
Services and practical information
Paying- Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key - WIFI/Internet Access
- Wireless Internet connection
- FREE WIFI
- Optic fiber technology provides the highest possible speed of Internet connection.
- Parking
- Private indoor parking (Paying)
- Well-lit parking
- Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
- pets allowed
- 100% non-smoking hotel
- Air conditioned
- Automatic air control
- Manual temperature control
- Air Conditioning
- VNUKOVO
- Languages spoken at the hotel
- English
- French
- Russian
- Reception open 24 hours a day
- Early check-in/Late check-out
- EARLY CHECK IN FROM 8AM (Paying)
- LATE CHECK-OUT UP TO 5PM (Paying)
- Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine
- Porter
Hotel location
Presnenskaya Naberezhnaya, 2
Presnenskaya Naberezhnaya 2
123317
MOSCOW
RUSSIAN FEDERATION
- MOSCOW METRO : KALININSKAYA, DELOVOY TSENTR
- SHEREMETYEVO At 34.5km / 21.44 miles
- VNUKOVO At 30km / 18.64 miles - Shuttle paying
- KIEVSKY STATION At 4.9km / 3.04 miles
GPS : 55.748069, 37.536850
Currently, close to our hotel
Our rooms
Our spacious, contemporary rooms have all the necessary facilities and are the perfect place for business or a holiday.For your convenience, the hotel offers free WIFI.
Suite
An unforgettable experience! The spacious Suite (743 sq. ft. [69 m²] to 1,270 sq. ft. [118 m²]) includes a dining room, lounge, guest toilet, 3 televisions, Bose Wave Music music system and a large bathroom equipped with walk-in shower and tub
Executive Room
Comfortable, multifunctional room measuring 355 sq. ft. (33 m²) to 495 sq. ft. (46 m²). The room includes a king-size bed, sofa bed, Nespresso coffee machine, extra toiletries, bathrobe and slippers. For up to 2 adults and 2 children.
Superior Room
Multifunctional room with a modern design measuring 269 sq. ft. (25 m²) to 312 sq. ft. (29 m²). The room includes a queen-size bed, bathtub or shower, 32-inch LCD TV, broadband Internet, hair dryer and tea and coffee making facilities. For up to 2 adults
- 360 rooms
- 100% non-smoking hotel
- 7 rooms for people with reduced mobility
- Extra bed in room for child
- Baby bed
Our restaurants and bars
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MC Traders offers a wide range of delicious international cuisine and cooking classes. The guests can enjoy Early bird breakfast from 4 am; hold a meeting during a business lunch and in the evening relax next to a real fireplace in the bar.
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Located in the hotel lobby, the MC Traders lounge bar is the ideal place to relax. A wide range of drinks and snacks is available to suit all tastes.
Your meetings and events
Our meeting rooms
- Number of meeting rooms: 13
- Maximum size: 975 m²
- Maximum capacity: 450
- Maximum banquet capacity: 250
Certificate of excellence 2018 
Dear Tatyana, Thank you very much for your detailed feedback- we value it a lot! Let us assure you we will investigate every case individually and as detailed as possible. Let us apologise for all the inconveniences caused. It will be my pleasure to arrange personally your next stay with us. For this, please, kindly contact me directly (by answering this e-mail). Thank you once again for your feedback & looking forward to welcoming you back! Sincerely, Anna Bakumenko Quality & Attitude Manager
Dear Mr.W., We very much appreciate your comments regarding your stay at the Novotel Moscow City. Please allow me to express my sincerest apologies that we didn't bring the meal in time. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anastasia Comur Guest relations specialist
Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Moscow City. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreev Anton Guest relations specialist
Dear Mr. L., We very much appreciate your comments regarding your stay at the Novotel Moscow City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We hope to welcome you back in the nearest future. Sincerely, Anastasia Comur Guest relations specialist
Dear Janis, Thank you for your comment. We apologise for belated reply. My colleagues from Front office will contact you directly right now. Sincerely, Anna Bakumenko Quality & Attitude Manager
Dear Mr. L., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andreev Anton Guest Relations Specialist
Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Moscow City! It is always a pleasure to receive positive feedback. See you soon and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreev Anton Guest Relations Specialist
Dear guest! We very much appreciate your comments regarding your stay at the Novotel Moscow City. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreev Anton Guest Relations Specialist
Dear Mr. P., Thank you for taking the time to share your feedback & hope to welcome you back to our hotel very soon! Sincerely, Anastasia Comur Guest relations specialist
Dear Mrs.D., We very much appreciate your comments regarding your stay at the NOVOTEL Moscow City. We are glad that you appreciated rooms and breakfast in our hotel. We sincerely regret that you had to face such situation during your stay in Moscow; please allow me to express my sincerest apologies. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anastasia Comur Guest Relations Specialist
Dear Mr. K., Thank you for taking the time to share your feedback & hope to welcome you back to our hotel very soon! Sincerely, Anastasia Comur Guest relations specialist
Dear Mr. V., Thank you for taking the time to share your feedback & hope to welcome you back to our hotel very soon! Sincerely, Anastasia Comur Guest relations specialist
Dear Mr. B., Thank you for taking the time to share your feedback. We are really sorry that we didn't inform you correctly and airport transfer pickup was late. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anastasia Comur Guest relations specialist
Dear Mr. D., Thank you for your feedback. We deeply apologise for the way you were treated. We 100% agree that this is not acceptable. Please, let us reassure you that immediate actions are taken in order to improve the service quality. We hope to welcome you back in the nearest future, Sincerely, Anna Bakumenko Quality & Attitide Manager
Dear Mr. B., Thank you such a detailed feedback. We are glad that you appreciated service in our hotel. We are really sorry that we didn't inform you well about how to get between the metro and the hotel. We appreciate your sharing your comments & it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anastasia Comur Guest relations specialist
Уважаемый г-н Хрипунов, Благодарим Вас за отзыв! Будем рады видеть Вас снова в NOVOTEL Moscow City. С наилучшими пожеланиями, Анастасия Комур Специалист по работе с гостями
Dear Mr. F., Thank you for your feedback. We are sorry that we made you feel this way- we sincerely apologise for that. Our Lobby bar is a separate unit and obviously they have different menu, staff and separate financial reporting. That's why you were charged separately. But we understood your concern and refund your coffee straight away. We value you appreciate our service & accommodation, and we value you as a our repeated guest, so we offer you to benefit from 1 extra breakfast (for your guest) during your next stay with us. For this, I kindly ask you to write to me directly (reply to this e-mail) for your future reservation. Thank you for your comment one more time & we hope this solution would be ok with you. Looking forward to welcoming you back & sincerely, Anna Bakumenko Quality & Attitude Manager
Dear Mr. I., Thank you for taking the time to share your feedback. We very much appreciate your comments regarding your stay at the NOVOTEL Moscow City. I will share your comments with our team about Security Guards and cleaning staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anastasia Comur Guest relations specialist
Dear Mrs. L., Thank you for your feedback and let us sincerely apologise for keeping you waiting. The receipt has been sent to your e-mail address directly. Sincerely, Anna Bakumenko Quality & Attitude Manager
Dear Mr. V., Thank you for such a detailed feedback. We are glad that you appreciated the cleanliness of the rooms in our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies about reception service. We understand your discontent, we are trying to find a reasonable compromise between the legislation of the Russian Federation and modern service. I will share your comments regarding water in shower with our technical department. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anastasia Comur Guest relations specialist
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate
