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Novotel Moscow City Hotel 4 stars

TripAdvisor rating 4.5/5 1,549 reviews
Novotel Moscow City
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Hotel extras

  • Just 15 minutes from the historical center of Moscow by metro

  • Various room categories available including Suites

  • Restaurant serving Russian and international cuisine

  • Left luggage facility and safe for valuables

  • Fitness and wellness facilities at the hotel

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • VNUKOVO
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Moscow City

Presnenskaya Naberezhnaya, 2
Presnenskaya Naberezhnaya 2
123317
moscow
russian federation

Tel: +74956648989

Fax: (+7)495/6648990

Contact email

Check-in from 14h00

Check out up to 12h00

  • MOSCOW METRO :   KALININSKAYA DELOVOY TSENTR

  • By plane

    SHEREMETYEVO At 34.5km / 21.44 miles

  • By plane

    VNUKOVO At 30km / 18.64 miles - Shuttle paying

  • By train

    KIEVSKY STATION At 4.9km / 3.04 miles

GPS :55.748069, 37.53685

MOSCOW travel guide

Our accommodations

Our spacious, contemporary rooms have all the necessary facilities and are the perfect place for business or a holiday. For your convenience, the hotel offers free WIFI.

Superior Room with queen-size bed

  • Max. number of persons: x2
  • Area: From 25m²
  • Views: City side, Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 2 twin beds

  • Max. number of persons: x2
  • Area: From 25m²
  • Views: Patio, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with king-size bed

  • Max. number of persons: x4
  • Area: From 34m²
  • Views: Patio, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite Room with king-size bed and sofa

  • Max. number of persons: x4
  • Area: From 58m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite Room with king-size bed and sofa

  • Max. number of persons: x4
  • Area: From 75m²
  • Views: City side, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

MC TRADERS

Type of cuisine: International

MC Traders offers a wide range of delicious international cuisine and cooking classes. The guests can enjoy Early bird breakfast from 4 am; hold a meeting during a business lunch and in the evening relax next to a real fireplace in the bar.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MC TRADERS BAR

Photo non contractuelle / Strictly non binding

Located in the hotel lobby, the MC Traders lounge bar is the ideal place to relax. A wide range of drinks and snacks is available to suit all tastes.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 975 m²

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 250 people

Find out more
Novotel Moscow City Meeting Room

Our guest reviews for
Novotel Moscow City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

7,044 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,549 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Average

TripAdvisor rating 4.5/5

andrew777barb Business - 20/04/2019 TripAdvisor review

The stay was not amazing. The personnel was not friendly and ready to assist. When I need to was my shirt it took to me the considerable efforts to push the personnel to do it. The concierge mislead me with the price of taxi - this brought to me to pay triple price. Disappointed. So watch hot to be deceived

Customer review rating 4.4/5

Thiago F. P. Business - 13/04/2019 AccorHotels certified review

Great staffs, good energy level, charisma. Special compliment to Stella who was very effective helping the two times I went to the reception for information and help. Structure of the room in cleanness also very good.

Dear Mr. Ferrara P., Thank you for your warm feedback. We appreciate your comments regarding your stay at the NOVOTEL Moscow City. I will definitely share your comments with my colleagues. We hope to welcome you back to our hotel very soon! Sincerely, Maria Gogleva Guest relations specialist

CONFORTABLE

Customer review rating 4.4/5

Anonymous Business - 12/04/2019 AccorHotels certified review

Fue una estancia corta pero confortable.

Dear Mr. G., Thank you for your feedback. We appreciate your comments regarding your stay at the NOVOTEL Moscow City. We hope to welcome you back to our hotel very soon! Sincerely, Maria Gogleva Guest relations specialist

Very good stay

Customer review rating 4.4/5

Sam Solo - 27/03/2019 AccorHotels certified review

Comfortable room, good breakfast, friendly staff

Dear Mr. R., Thank you for your positive feedback. We glad to know that you appreciated service and breakfast at our hotel. It is such a pleasure to know that you enjoyed your stay with us! Looking forward to welcome You back at NOVOTEL Moscow City in the nearest future! Sincerely, Ekaterina Eremeeva Guest relations specialist

Great breakfast, clean room

Customer review rating 4.4/5

C. Business - 25/03/2019 AccorHotels certified review

Breakfast was impressive, except the coffee. The room was clean, but the room temperature was too hot and cannot be adjusted, need to ask the staff for help. I was staying in a twin bedroom, the bed was unusually small for a 4 star hotel.

Dear Mrs. C., Thank you for taking the time to tell us about your experience at the Novotel Moscow City! I will definitely inform my colleagues from technical department about this situation with air conditioning. Thank you again, and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andreev Anton Guest Relations Specialist

Amazing as always!

Customer review rating 4.4/5

Iva B. Business - 24/03/2019 AccorHotels certified review

After 6th or maybe even 7th time, Novotel Moscow City now officially became my home when in Moscow:-) As a hotel industry proffessional I am very specific about my accommodation choice and expectations. Must say that you are one of the rare properties where I only see visible improvements in service and facilities each time I return. Great job everybody!

Dear Mrs. B., Let us thank you for taking your time and posting such a positive review regarding your recent stay at Novotel Moscow City hotel! It is such a pleasure to know that you enjoyed your stay with us. Thank you again, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreev Anton Guest Relations Specialist

Last year was better than this one

Customer review rating 4.4/5

Stoyanova Business - 21/03/2019 AccorHotels certified review

I am staying at your hotel many years in a row now and always while participation in MITT. Until now I was always accommodated in a room with a view over the city. Now I received a room with yard view. This is not a problem for me at all but I would like to have the information beforehand in this case and not learn it when I open the door to the room. I would have the time to accept it before I arrive. The other thing that made an impression to me was that the front office managers on the VIP counter or whatever you call it were not helping guests even if there were no gold or silver card holders to keep the busy. This is not acceptable to me. Even the airlines help economy class guests if they have no business class at the moment. I would not complain bout this but since you remind me to do so, I hope that my comments will help you improve the experience of the other quests of Novotel Moscow city.

Dear Mrs. K., Thank you for such a detailed review. We would like to inform you that half of our rooms have an internal view (this is indicated in the description of the rooms). We always try to take into account the wishes of our guests, if it is possible. I will share your comments with our team regarding the VIP counter. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be pleasant. Sincerely, Maria Gogleva Guest relations specialist

Sales director

Customer review rating 4.4/5

Marja Business - 19/03/2019 AccorHotels certified review

Location perfect as close to expocenter Rooms are quite warm and no regulations enough to make them colder Also one thing; there was a note that towels will be changed only if you leave them on the floor, I didnt as I could use them not only once, but even then my towels were changed!?

Dear Mrs. K., Thank You for taking time to share your experiance about your stay at NOVOTEL Moscow City. We are glad that You appreciated our location and your stay in general was good. We would like to inform You that the thermostat of the air temperature in the room can be set under individual parameters. We are always happy to adjust the air temperature according to your wishes. Regarding your fair note about towels change: we passed it to the House Keeping Department and already working on improving service quality. Thank you again, and we hope to welcome You back in the nearest future! Sincerely, Ekaterina Eremeeva Guest relations specialist

Great Hotel Great Location

TripAdvisor rating 4.5/5

Brian (Rick) C Couples - 19/03/2019 TripAdvisor review

We had a 9 day stay. The hotel is very well located and clean, the food and the restaurant are very good with plenty of cusine choices. The staff are friendly and plenty of shopping close by. Highly recommend

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Moscow City. It is such a pleasure to know that you enjoyed your stay with us! Thank you again, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreev Anton Guest Relations Specialist

Friendly efficient staff with good clean facilities.

Customer review rating 4.4/5

Christiaan Friends - 18/03/2019 AccorHotels certified review

I enjoyed my stay. There was nothing I did not like about the hotel.

Dear Mr. S., Thank you for your warm feedback. We appreciate your comments regarding your stay at the NOVOTEL Moscow City. We hope to welcome you back to our hotel very soon! Sincerely, Maria Gogleva Guest relations specialist

All good

Customer review rating 4.4/5

Artur Business - 17/03/2019 AccorHotels certified review

One of the best hotels

Dear Mr. D., Thank you for your warm feedback. We appreciate your comments regarding your stay at the NOVOTEL Moscow City. We hope to welcome you back to our hotel very soon! Sincerely, Maria Gogleva Guest relations specialist

Room is very clean, air conditioner is good, website is bad

Customer review rating 4.4/5

Nicholay K. Business - 12/03/2019 AccorHotels certified review

Service is good in your hotel but your website is so bad. I booked and paid on your website (input all information of my credit card) so your website shows me that I don't need to pay anymore in Chinese language (I can't change interface into English). I printed this information, and brought it to Moscow. When I arrived, your staff said that she can't understand Chinese, and she asked me to pay again. (If your staff only can understand English, please make your website only English) Only I can do is to use my credit card to pay again. For me, this is unacceptable. it will be a risk of double charge.

Dear Mr. K., Thank you for Your feedback. We would like to inform You that we have checked this information and there was no double charge. Please, could You text us if everything is all right now? We will be glad to assist You. Be free to ask any questions if You have any. Sincerely, Maria Gogleva Guest relations specialist
Customer review rating 4.4/5

Anonymous Business - 09/03/2019 AccorHotels certified review

Everything was ok.

Dear Mrs. A., We very much appreciate your comments regarding your stay at the Novotel Moscow City. It is always a pleasure to receive positive feedback from our guests! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreev Anton Guest Relations Specialist

Very convenient

Customer review rating 4.4/5

Fredrik Business - 08/03/2019 AccorHotels certified review

Excellent location for me as I was visiting the expocentre. Nice, clean, and spacious room. Quick check-in and check-out. Breakfast is good. The only bar is on first floor, and could be more cosy. A pity that there is no direct access from the shopping mall to the hotel, had been perfect.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Novotel Moscow City! It is such a pleasure to know that you enjoyed your stay with us! Thank you again, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreev Anton Guest Relations Specialist
Customer review rating 4.4/5

Domenico Business - 04/03/2019 AccorHotels certified review

The rooms are small if compared with rates applied, heating do not work as expected every time I need an heater, the bed sheet are synthetic not very comfy. Every day the wifi ask for password

Dear Domenico P., Thank you for taking the time to tell us about your experience at the Novotel Moscow City. I am sorry that your experience did not meet your expectations. I will definitely inform my colleagues from technical department about this situation with heater. We hope to welcome You back in the near future to receive the opportunity to better serve you . Sincerely, Ekaterina Eremeeva Guest relations specialist

hotel location and service is very good

Customer review rating 4.4/5

Anonymous Business - 02/03/2019 AccorHotels certified review

but hotel and hotel rooms are decorated very cheap quality and already old. the corner of the doors the carpet were already old.

Dear Mr. N., Thank you for your feedback. We appreciate your comments regarding your stay at the NOVOTEL Moscow City. We hope that your stay in general was good. We take note of your comments. Looking forward welcoming you back to our hotel very soon! Sincerely, Maria Gogleva Guest relations specialist

Thank you

Customer review rating 4.4/5

Aija Business - 24/02/2019 AccorHotels certified review

Very polite and helpful staff

Dear Mrs. G., We very much appreciate your comments regarding your stay at the Novotel Moscow City. It is always a pleasure to receive positive feedback from our giests! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreev Anton Guest Relations Specialist
Customer review rating 4.4/5

Gabriela Business - 20/02/2019 AccorHotels certified review

very nice staff, great food, clean rooms, very satisfied

Dear Mrs. S., Thank you for your feedback. We appreciate your comments regarding your stay at the NOVOTEL Moscow City. Looking forward welcoming you back to our hotel very soon! Sincerely, Maria Gogleva Guest relations specialist

Highly recommended

Customer review rating 4.4/5

Jurga Business - 20/02/2019 AccorHotels certified review

Great service and food. Air conditioning in the room should be improved.

Dear Mrs. G., Thank you for taking the time to tell us about your experience at the Novotel Moscow City! I will definitely inform my colleagues from technical department about this situation with air conditioning. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreev Anton Guest Relations Specialist

great

Customer review rating 4.4/5

Uzi P. Business - 17/02/2019 AccorHotels certified review

quiet,great breakfast, cleam and cofortable room

Dear Mr. Y., It is such a pleasure to know that you enjoyed your stay with us! Thank you again, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreev Anton Guest Relations Specialist
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