ibis Kiev City Center Hotel 3 stars

TripAdvisor rating 4.0/5 1,428 reviews
ibis Kiev City Center
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+ 18 Services
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Room 1

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Hotel extras

Hotel offers 21 family rooms with the option to accommodate 3 adults and 130 sq. m. wonderful suite. 4 fully equipped conference rooms with F&B facilities to host events up to 100 people. Balanced menu is available at our restaurant.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • KIEV BORYSPIL
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Kiev City Center

Taras Shevchenko boulevard 25
01032
kiev
ukraine

Tel: +380445912222

Fax: (+380)44/5912200

Contact email

Check-in from 12h00

Check out up to 12h00

  • KYIV METROPOLITEN :   RED LINE UNIVERSITY STN

  • By plane

    KIEV BORYSPIL At 37km / 22 miles - Shuttle paying

  • By train

    TSENTRALNIY VOKZAL At 1km / 0 miles

GPS :50.445344, 30.498471

Our accommodations

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV

Family Room

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV

Premium room with 1 double bed

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Thematic cuisine

Open-minded cuisine and an unlimited choice of recipes for tailor-made menus. Our ibis Kitchen restaurant lets you create delicious dishes with our tasty pasta, grilled fish and meat cooked in a range of sauces.

Lunch

12:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of the day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 75

  • Maximum capacity: 80 people

Find out more

Our guest reviews for
ibis Kiev City Center

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

3,807 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,428 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great stay, wonderful breakfast!

Customer review rating 4.5/5

Robert Solo - 15/08/2019 AccorHotels review

Nice room with view , nice decor, great WiFi throughout hotel

Dear Robert, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Unnecessary Aggravation

TripAdvisor rating 4.0/5

290graemec Family - 12/08/2019 TripAdvisor review

Regular visitor to this hotel as Silver loyalty member. Room prepaid on Accor website as usual including online check-in. Yet reception insisted I hadn't paid when I arrived late in the evening after 14 hours travelling with raging toothache … couldn't have been worse. Gave me key saying would investigate overnight. During check-out next morning again demanded full payment … even though I'd received online check-out showing full payment. This has happened before using the Accor website but at a different hotel

Dear Graeme, Thank you for taking the time to tell us about your experience at the ibis Kiev City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As for the situation with a payment, as it was done on non-refundable conditions, you had automatically received confirmation with a status "paid" in it. However, in Ukraine, we do not have system that withdraws necessary amount from your credit card and we do it manually at the reception. Apparently we your card didn't went through the system, that is why your reservation was not prepaid before arrival. I would like to apologies once again if this situation was unclear or wasn't explained well enough. I want to assure you it won't happen again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yulia Sivashova - Front Office Manager

Senior Technical Officer

Customer review rating 4.5/5

Milton P. Business - 10/08/2019 AccorHotels review

Fabulous bedding good restaurant thoroughly good food only criticism is that manipulating into the shower was squeezey

Dear Milton, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…
Customer review rating 4.5/5

Anonymous Business - 05/08/2019 AccorHotels review

Standard room is rather small however clean and staff was very hospitable.

Dear Rosana L., We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roman Grygoriev - Front Office Manager Asistant h7…

Great hotel

Customer review rating 4.5/5

Tammy Business - 04/08/2019 AccorHotels review

Everything easily done online and speedily. Clean, comfortable and great location.

Dear Tamera S., We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roman Grygoriev - Front Office Manager Assistant h7…

Mrs

Customer review rating 4.5/5

Anonymous Solo - 01/08/2019 AccorHotels review

Enjoyable stay but not happy with the price increase from my last years visit

Dear Kevin, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As for your feedback regarding the rates, you have stayed with us in 2017 with a reservation made with advanced saver rate and 20% discount. When you;re making reservations online the rate is always cheaper, as we have plenty of special rate offer available for the different periods, so you always welcome to use our website for the most suitable options. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…
Customer review rating 4.5/5

Annika K. Friends - 31/07/2019 AccorHotels review

My bank card did not work in your hotel but other places i did not have this problem. The beds smaller mattress was not god. Every time when you moved it slided.

Dear Annika, Thank you for taking the time to tell us about your experience at the ibis Kiev City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will check with our bank what might be the reason for the payment decline, however I would like kindly ask you to check whether there were any restriction set on your credit card as well. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yulia Sivashova - Front Office Manager h7…

my stay at Ibis Kiev City Center

TripAdvisor rating 4.0/5

pa0l0p0zz0li Business - 29/07/2019 TripAdvisor review

The rooms and the hotel in general are very clean. Kind and professional staff. The restaurant service is very good and the breakfast is simply wonderful. If you are in Kiev for a business trip, this is for sure the best choice!

Dear Guest, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev and for sharing your impressions following the recent stay with us. We appreciate so much your high rates and positive comments regarding our services; it is very important for us and serves as an additional encouragement for all of our colleagues. Thank you again for your comments. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Yulia Sivashova - Front Office Manager h7143-rm@accor.com

Good

Customer review rating 4.5/5

Anonymous Business - 26/07/2019 AccorHotels review

Room was a bit small. But generally satisfied

Dear Agshin, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

TRAVEL 2019

Customer review rating 4.5/5

Travel 2. Business - 23/07/2019 AccorHotels review

I guess that is what you expect from a 3 star hotel. It's an average hotel. Need improvement in terms of bed softness, TV size and channels it offers. Overall, the room was clean, had the basics but it's not for a long term stay. One or 2 days may work, otherwise you wont feel comfortable.

Dear Natasa, Thank you for taking the time to tell us about your experience at the ibis Kiev City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Kindly be informed that we have already started the renovation process, however, it might take some time till we finish it. Unfortunately we cannot change the room size, but for your future convenience we can offer you to use our Premium or Family rooms, that are bigger size and have additional amenities in it. I've already have passed information regarding your card blockage to my colleagues in reservation department, they will contact our bank to check how long it will take before pre authorization will be unblocked. However, it might take couple of business days before the hold will be released. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yulia Sivashova - Front Office Manager h7…

It was nice experience like ususal

Customer review rating 4.5/5

Sandra Families - 20/07/2019 AccorHotels review

I stay in Ibis hotel few times and really happy with experience, staff try be healofull mostly of time. I really like breakfast in hotel.

Dear Aleksandra, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will take into consideration your remark regarding check-in and restaurant services, and I will pass this information to prevent future occurrence. Thank you for sharing your concerns. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Mr Ignasi R. a Kiev

Customer review rating 4.5/5

Ignasi Couples - 16/07/2019 AccorHotels review

pleasant weekend on well located hotel

Dear Ignasi, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Good hotel at great location

Customer review rating 4.5/5

Branko D. Business - 14/07/2019 AccorHotels review

Everything is really well. Room clean, bed comfortable. Wifi works perfectly, breakfrast excellen. Staff friendly and kind.

Dear Branko, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Good facilities location and price

Customer review rating 4.5/5

A F. Friends - 14/07/2019 AccorHotels review

Perfectly adequate and met the requirements of my trip

Dear Alison, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

My summer vacation

TripAdvisor rating 4.0/5

samiriman Solo travel - 11/07/2019 TripAdvisor review

My hole stay was grade. Hotel's staff is very polite and well trained I going to stay during my next trip to Kiev again at the same branch. Thanks to everyone who was serving me. Good luck and all of the best guys!

Dear Samir, Thank you so much for choosing our hotel as your preferable accommodation in Kiev and for you amazing review! On behalf of all our team I would like to thank you for such a warm words! Such feedbacks are the best reward for us and our biggest encouragement! We always look forward to welcome you here! Kind regards, Yulia Sivashova - Front Office Manager h7143-rm@accor.com

Good stay at a decent location in Kiev

Customer review rating 4.5/5

Anonymous Business - 10/07/2019 AccorHotels review

Very good drinks in a bar overnight! I enjoyed the stay, so did with my colleagues.

Dear Arkadiusz, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roman Grygoriev - Front Office Manager Assistant h7…

Amazing stay

Customer review rating 4.5/5

Sergio Couples - 08/07/2019 AccorHotels review

Thank you so much for an amazing stay in Kiev. The staff was really Kindly from the beginning till the end of our stay. Best regards from Spain.

Dear Sergio, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Kiev City Break

TripAdvisor rating 4.0/5

Jackie B Couples - 08/07/2019 TripAdvisor review

Great value hotel. Clean. Helpful friendly staff. Easy check-in and check-out. Nice bar. In quite good location and at a good price. Plenty of shops, restaurants and bars nearby. Non fee charging ATM on site (Mastercard).

Dear Jackie, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager

Super clean, efficient hotel with pleasant helpful staff.

Customer review rating 4.5/5

Liz C. Couples - 07/07/2019 AccorHotels review

We thoroughly enjoyed our stay. Helpful staff, free fast wi fi, clean pleasant room and easy to get into city.

Dear Elizabeth C., We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roman Grygoriev - Front Office Manager Assistant h7…

Pleasant attentive service at the Ibis City Centre, Kiev.

Customer review rating 4.5/5

Anonymous Business - 07/07/2019 AccorHotels review

Everything was fine. The staff as always were polite and helpful. It is nice to see that the restaurant menu is changed slightly from time to time, this is important for guests who utilise the hotel many times each year.

Dear Peter, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…
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