Hotel - ibis Kiev City Center
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Kiev City Center Hotel

4.0/5 1,362 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 2106.00 UAH Non member rate
From 2000.70 UAH Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 500  UAH
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • KIEV BORYSPIL
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 6AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 212 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • Manual temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 3,541 reviews

Our guest reviews for ibis Kiev City Center

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,362 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Business - 19/03/2019 TripAdvisor review
« Perfect hotel »

Perfect price to quality ratio. Clean rooms, friendly and helpful staff, very good location (10-15 minutes walking distance from Central Railway Station, 15-20 minutes on foot to Khreschatik). Very rich breakfast buffet.

Grateful C. Solo - 15/03/2019 AccorHotels certified review
« waking up was a pleasure »

I've stayed here a few times as a solo female traveler. I loved how quiet and modern this hotel is in Kyiv. The staff are very helpful. My only concern was that I asked for late checkout, but my key stopped working... after a quick chat with the easygoing staff, the issue was resolved. My room was clean, bright, and easy to get to from the elevator.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christina, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evgenia Bykovtseva - Quality Manager h7…

A W. Business - 10/03/2019 AccorHotels certified review
« Dreadfully hard bed »

I enjoy a hard bed at home but this was so hard I didn't get a wink of sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms w., Thank you for taking the time to tell us about your experience at the ibis Kiev City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will put a profile note in order to put additional cover on the bed for your next stay in order to make it softer. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Evgenia Bykovtseva - Quality Manager h7…

Jeff S. Business - 09/03/2019 AccorHotels certified review
« Ibis Kyiv Center is consistently a great visit with excellent staff service. »

Friendly and efficient staff upon arrival, good clean reliable rooms. I have stayed a few times here, it has never disappointed me. Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeffrey, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evgenia Bykovtseva - Quality Manager h7…

esmirnov1 Business - 08/03/2019 TripAdvisor review
« Lovely hotel at the very convinent location in the city centre »

It has been my third stay at this lovely mid-range hotel at the very convenient location in the city centre from where you can get all or most places of interest by foot. The rooms at the hotel are not big, especially the standard ones, however they do the job. But the most valuable point about this hotel is its staff - very friendly, polite and willing to help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for staying with us at ibis Kiev City Center hotel and for sharing your impressions following the recent stay with us. We appreciate your high rates and positive comments regarding our convenient location, quality of services and our polite staff; it is very important for us and serves as an additional encouragement for all of our colleagues. Thank you again for your comments and hope it won’t be too long before we have the opportunity to welcome you back at ibis Kiev City Center hotel. Sincerely, Evgenia Bykovtseva - Quality Manager h7143-am@accor.com

Matthew L. Couples - 06/03/2019 AccorHotels certified review
« Relaxing »

Very friendly and helpful staff in all areas, lovely clean and comfortable hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthew, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evgenia Bykovtseva - Quality Manager h7…

Couples - 06/03/2019 TripAdvisor review
« The only bad thing was the bed »

Location, service, rooms in general and food were all great. The view from the room was as advertised. The only issue we had was the bed was the most uncomfortable we have ever had at any Accor hotel. It was overly hard and had a ridge in the middle running side to side.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clare, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev and for taking time to share your experience following the recent stay with us. We appreciate your positive comments regarding our convenient location, quality of food and your room. However, I was concerned to hear that you had to experience inconveniences with the bed in the room. We will take all necessary measures in order to prevent future occurrence. I sincerely hope that overall you enjoyed your stay with us and it won’t be too long before we have the opportunity to welcome you back at ibis Kiev City Center hotel. Sincerely, Evgenia Bykovtseva - Quality Manager h7143-am@accor.com

Anonymous Business - 05/03/2019 AccorHotels certified review
« Too expensive. For a Peace Corps Volunteer, this hotel, without a gym, should have been 1,600 hrv. No more. »

Restaurant needs help with service staff. And the menu. All of Ukraine needs help to train waiters and waitresses, but international hotels should have top notch officiants. I've waitressed for years. 1. Don't clear plates until everyone at table has finished. 2) After eating, ask if there is anything else the waiter can get for you. Always look all over at diners. The waiters and waitresses disappear. Bring checks soon after meal is complete. Smile. be friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leslie, Thank you for taking the time to tell us about your experience at the ibis Kiev City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures. We already have passed your feedback to our restaurant manager in order to address the problem and prevent future occurrence. I would like to clarify the situation with a corporate rate. We indeed have a special rate for the Peace Corps, but in order to make a reservation with it, we need to receive a request from the corporate e-mail from you, or from any other Peace Corps representative. Your last reservations were made as the part of the group, therefore you had a special rate. And the current reservation was made on-line with a regular rate and 5% discount for your membership. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Evgenia Bykovtseva - Quality Manager h7…

Tammy Solo - 04/03/2019 AccorHotels certified review
« Perfect in every way! »

Room was great. Breakfast, too! Parking situation could be better, but it mostly worked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tamera, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evgenia Bykovtseva - Quality Manager h7…

Peter Business - 01/03/2019 AccorHotels certified review

+ Good location in centre of Kyiv. + Clean rooms. + Pleasant and helpful staff. + Good breakfest. + Conference room inside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev and for your feedback. We appreciate your positive comments regarding our convenient location, clean rooms, quality of breakfast and helpful staff; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Evgenia Bykovtseva - Quality Manager h7…

Dmytro Solo - 27/02/2019 AccorHotels certified review
« Good place for short stay »

The hotel is well-located and is cozy enough. The only two negative points are inconvenient entrance through some parking drive-in and window facing the windows of the opposite building (no views here)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dmytro, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev and for your feedback. We appreciate your high rates and positive comments regarding our convenient location and cozy atmosphere; it is very important for us and serves as an additional encouragement for all of our colleagues. I was concerned to read that you were not satisfied with the view from your room, however I would like to kindly inform you that this room was the only available at the day of your arrival. We will do our best to find the room with stunning view for your next time. I sincerely hope that overall you enjoyed your say with us. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Evgenia Bykovtseva - Quality Manager h7…

Nemanja Solo - 27/02/2019 AccorHotels certified review
« Fully organised and clean »

Very helpfull staff specualy for someone first time in Kiev. Clean and warm rooms. Good delicious cuisine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nemanja, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev and for your feedback. We appreciate your high rates and positive comments regarding our clean and warm rooms, quality of services in the restaurant and our helpful staff; it is very important for us and serves as an additional encouragement for all of our colleagues. Thank you again for your comments. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Evgenia Bykovtseva - Quality Manager h7…

K. M. Business - 24/02/2019 AccorHotels certified review
« Kind service, nice hotel »

I liked the service and the nice atmosphere very much. The People were really helpful and nice. As a ecological hotel they probably should stick to their concept and not change the towels every day if I do not put them on the floor because I also could also use them the next days. I like the concept of an ecological hotel and would like to support that with my visits. Nice and clean hotel with a good atmosphere!

Our hotel has responded to the review
Our hotel has responded to the review

Dear K. M., Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev and for your feedback. We appreciate your positive comments regarding our high quality of services and eco-friendly concept; it is very important for us and serves as an additional encouragement for all of our colleagues. Thank you again for your comments. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Evgenia Bykovtseva - Quality Manager h7…

Branko Business - 21/02/2019 AccorHotels certified review
« Could be better for the money »

The stay was OK, however I believe that in Kiev more should be offered for this maoney.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Branko, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev and for your feedback. I was happy to read that overall you enjoyed your stay with us and hope it won’t be too long before we have the opportunity to welcome you back at ibis Kiev City Center hotel. Sincerely, Evgenia Bykovtseva - Quality Manager h7…

Paul P. Solo - 15/02/2019 AccorHotels certified review
« Budget hotel lacking space and in room facilities »

Staff excellent . Cleanliness excellent . Room was smaller than expected with no tea or coffee making in room tv was small no iron In room . Overall hotel good but lacks the little extras that would make the stay more comfortable and encouraging me to on my next visit to stay there

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev and for taking time to share your experience following the recent stay with us. We appreciate your positive comments regarding our clean room, as well as our helpful staff. Please kindly be informed that tea and coffee making facilities is not one of the standards of ibis brand worldwide for standard room, however to make you feel more comfortable next time we could offer you a room of another category, which is not just bigger size, but also has an additional amenities in room and bathroom. Also be informed that we have an ironing rooms on 7th and 11th floors and you could use it 24/7. I sincerely hope that overall you enjoyed your stay with us and it won’t be too long before we have the opportunity to welcome you back at ibis Kiev City Center hotel. Sincerely, Evgenia Bykovtseva - Quality Manager h7…

F. Business - 04/02/2019 AccorHotels certified review
« Great location »

Very convenient location and friendly atmosphere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear F., Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev and for your feedback. I was happy to read that overall you enjoyed your stay with us and especially enjoyed our convenient location and friendly atmosphere. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Evgenia Bykovtseva - Quality Manager h7…

Anonymous Solo - 03/02/2019 AccorHotels certified review
« Perfect »

Very short stay. Serviceminded and nice reception personel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Evgenia Bykovtseva - Quality Manager h7…

Ak Business - 30/01/2019 AccorHotels certified review
« Great stay »

fantastic - staff were attentive, polite and incredibly helpful in guiding me around a new city in a foreign language; giving advice, providing taxis etc. thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear AK, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev and for your feedback. I was happy to read that overall you enjoyed your stay with us and especially enjoyed our attentive, polite and helpful staff; it is very important for us and serves as an additional encouragement for all of our colleagues. Thank you again for your amazing comments. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Evgenia Bykovtseva - Quality Manager h7…

Steve Solo - 28/01/2019 AccorHotels certified review
« very effecient »

nice hotel good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Evgenia Bykovtseva - Quality Manager h7…

Paolo Business - 28/01/2019 AccorHotels certified review
« My stay at Ibis Kiev City Center »

I always stay here when I'm in Kiev. The rooms (and the whole Hotel) are very clean, the staff is very professional and kind. Delicious meals at the restaurant and wonderful breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paolo, Thank you for your loyalty to ibis Kiev City Center hotel and for your amazing feedback. We appreciate so much your high rates and positive comments regarding our cleanliness, quality of services in the restaurant as well as our professional and kind staff; it is very important for us and serves as an additional encouragement for all of our colleagues. We hope it won’t be too long before we have the opportunity to welcome you back at ibis Kiev City Center hotel. Sincerely, Evgenia Bykovtseva - Quality Manager h7…

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