Hotel - ibis Moscow Paveletskaya
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Moscow Paveletskaya Hotel

4.0/5 934 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 3350.00 RUB Non member rate
From 3182.50 RUB Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 500  RUB
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Cash machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 147 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 12 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Air Cooling System
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Automatic temperature control
    • Direct dial telephone
    • RJ 11 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 2,026 reviews

Our guest reviews for ibis Moscow Paveletskaya

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 934 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
ท. Families - 06/11/2018 AccorHotels certified review

It is a good location and very good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thawee N., We very much appreciate your comments regarding your stay at the ibis Moscow Paveletskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liliya Burnasheva, PA to General Manager

Abduzoir Solo - 31/10/2018 AccorHotels certified review
« The special one! »

Greetings! I stayed in your hotel a couple of days ago. Was impressed by the fact, that you guys are trying to safe the European standards but also to make something new.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abduzoir I., We very much appreciate your comments regarding your stay at the ibis Moscow Paveletskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liliya Burnasheva, PA to General Manager

Anonymous Business - 13/10/2018 AccorHotels certified review
« far away from good »

- I did web check in - nothing prepared - had to do regular check in (signing form, cooping passport..) - no alcoholic drinks in the restaurant - if you want it they should bring it to you from bar (floor below), make separate invoice (from the food) and you could not put it on the room - wifi is terrible ! I scheduled important web conference intended to do it from the hotel but could not even connect !

Anonymous Solo - 11/10/2018 AccorHotels certified review
« Staff, building and location were very good. »

Perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Didier M., We very much appreciate your comments regarding your stay at the ibis Moscow Paveletskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liliya Burnasheva, PA to General Manager

I. Couples - 09/10/2018 AccorHotels certified review
« Everage confort »

Frond door has been broken for more than a months. Business center does not have printer to print anything. Very complicated process of dotument printout.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Moiseev, Thank you for taking the time to tell us about your experience at the ibis Moscow Paveletskaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Petrova Natalia General manager

Hannes S. C. Business - 02/10/2018 AccorHotels certified review
« Hotel w a heart in a great location »

Thanks a lot. It was wonderful. Esp Viktoriya and Anna (or Natalia?) at reception were great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hannes C., We very much appreciate your comments regarding your stay at the ibis Moscow Paveletskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liliya Burnasheva, PA to General Manager

Alex Solo - 30/09/2018 AccorHotels certified review
« Nice place. Close to everything. »

The hotel is nice, the food is good, the people are super helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vasile-Alexandru B., We very much appreciate your comments regarding your stay at the ibis Moscow Paveletskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liliya Burnasheva, PA to General Manager

Julia Business - 28/09/2018 AccorHotels certified review
« Good »

Really good but I would enjoy a bigger breakfast choice of additions for musli (nuts etc)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julia B., We very much appreciate your comments regarding your stay at the ibis Moscow Paveletskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lilya Burnasheva, PA to General Manager

A.ben Families - 11/09/2018 AccorHotels certified review
« Excellent »

Perfect hotel. We enjoyed our stay there very much. The place is good, metro is quiet near. Staff is very friendly and professional. Hotel is clean. Room is clean and tidy. Breakfast is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashraf B., We very much appreciate your comments regarding your stay at the ibis Moscow Paveletskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Yours, Liliya Burnasheva, PA to General Manager

Steve Business - 23/07/2018 AccorHotels certified review
« Great Staff good experience for a budget hotel »

Staff were very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven A., We very much appreciate your comments regarding your stay at the ibis Moscow Paveletskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liliya Burnasheva, Personal Assistant to General Manager

Lee B. Solo - 20/07/2018 AccorHotels certified review
« Thank you for looking after me »

As a solo traveller & my first experience of Russia, the staff were very helpful & many spoke English. The hotel was of good quality, that I expect of Ibis standards .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lee b., We very much appreciate your comments regarding your stay at the ibis Moscow Paveletskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liliya Burnasheva, Personal Assistant to General Manager

Mahes Families - 18/07/2018 AccorHotels certified review
« Pleasant and satisfying. »

It was good with no unpleasant surprises.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mahes S., We very much appreciate your comments regarding your stay at the ibis Moscow Paveletskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liliya Burnasheva, Personal Assistant to General Manager

X Friends - 17/07/2018 AccorHotels certified review
« 3 Days during the World cup »

Below average service. Staff not reactive... and unwilling to help. - Towel in the shower removed and not replaced - asked for a towel... I am still waiting for it - Staff did not provide the wifi code and had to go several time to the reception toget one... Never seen people so unwilling to help

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for taking the time to tell us about your experience at the ibis Moscow Paveletskaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to me. I checked with housekeeping manager your comment regarding towels, there was a "do not disturb" sign on the door. As for the wi-fi connection, we provide logins to each device to be compliant with the standards. I hope that you will give us the opportunity to better serve you in the near future. Sincerely, Natalia Petrova General Manager

Jussi Business - 14/07/2018 AccorHotels certified review
« Budget sleeping »

You could pay attention to the reception staff and their skills, attitude and speed. Every time that I had to deal with them it seemed like that they lacked training. And it is not a question of language skills, but overall skills. The same thing with the breakfast staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you for taking the time to tell us about your experience at the ibis Moscow Paveletskaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I will take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Petrova Natalia General Manager

Ay Friends - 13/07/2018 AccorHotels certified review
« Clean and Spacious Room »

Staff are nice and helpful but no tooth pace provided, a bit surprised with that

Our hotel has responded to the review
Our hotel has responded to the review

Dear Po Yu Y., We very much appreciate your comments regarding your stay at the ibis Moscow Paveletskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liliya Burnasheva, Personal Assistant to General Manager

Family - 04/07/2018 TripAdvisor review
« Vacation trip for World Cup »

This hotel is average quality, nothing special about to recommend about it. Ibis Moscow is just two subway stations from Red Square (Paveletskaya), but still you need to walk 10 minutes do the subway entrance. Ibis is the low end hotel of a very reliable global hotel chain (Accor). You will not feel that you are in the Russia at this hotel (but rather in France).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcoagsa, Thank you very much for taking the time to tell us about your experience at the ibis Moscow Paveletskaya. It is always a pleasure to receive the feedback from our guests. We sincerely hope that your next visit will be as pleasant as the previous one Best regards, Natalia Petrova General manager

Ali D. Families - 25/06/2018 AccorHotels certified review

Rooms were clean and staff friendly. Ground floor cafe had a big menu but nothing to offer except "cheese and ham" sandwich for two days! Football hooligans gathered in the lobby and outside the hotel shouting and harassing guests without any interference from hotel staff. I know most hotels have security personnel to deal with this kind of behaviour.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for taking the time to tell us about your stay at the ibis Moscow Paveletskaya. We are pleased to know that the cleanliness of the rooms and the friendliness of the staff met your expectations. Please be informed that some dishes from the bar menu (like salads, rolls) need the time to be cooked in the kitchen and served fresh. I am sorry that you didn’t have time to wait for it’s preparation. I'm very sorry that the behavior of some football fans has caused you not very pleasant impressions. Our staff constantly monitors the situation in the hotel and on the territory adjacent to it and takes the necessary measures in accordance with the situation. Thank you again for the comments. Best regards, Anastasia Bogacheva Deputy General Manager

Anonymous Business - 15/06/2018 AccorHotels certified review

Access to the Internet didn't work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for taking the time to answer our questions and share your opinion about living in ibis Moscow Paveletskaya. I'm sorry that the proposed service did not meet all your expectations. Please accept my most sincere apologies for the inconvenience associated with the poor operation of Wi-Fi in your room. Let me assure you that this signal quality is not an indicator of our daily work.Sincerely we hope that you will have the opportunity to see this on your next visit. Once again, I'm sorry for the inconvenience. We are waiting for you again !!! Yours faithfully, Anastasia Bogacheva Deputy General Manager

Anonymous Business - 02/05/2018 AccorHotels certified review
« business trip »

my stay has been quite good, I had just to sleep there....room was clean, people at the reception very good so nothing bad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paolo, We very much appreciate your comments regarding your stay at the ibis Moscow Paveletskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anastasia Bogacheva Deputy General Manager

Ja_volf Couples - 20/02/2018 AccorHotels certified review
« OK but not Great »

At first, the receptionist refused to provide us with the second welcome drink voucher, although our stay was fully eligible and I booked a room for two persons. However, ultimately, the receptionist provided us the second one. We didn’t have amenities for second person in the room, so we had to ask again. The room was nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Igor, First of all I would like to thank you for your feedback. It is very important for us to get guests` reviews because that is the only opportunity to improve the quality of service. I am really sorry that at first receptionist refused to get you a second welcome drink voucher. Please, accept my sincerest apologies. We train our staff all the time, we have already conduct the explanatory talk with this receptionist. I hope we can get the opportunity from you in future to improve the situation by providing you a superior room and high quality service. Kind regards, Alexey Belyakov - Front Office Manager Assistant

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 3350.00 RUB Non member rate
From 3182.50 RUB Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates