Mercure Goiania Hotel 4 stars

TripAdvisor rating 4.0/5 1,296 reviews
Mercure Goiania Hotel
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This hotel is Planet 21 Bronze

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Porter
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Mercure Goiania Hotel

Av Republica do Libano 1613
Setor Oeste
74125125
goiania
brazil

Tel: +556236057555

Fax: (+55)62/36057555

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    AEROPORTO BRASILIA At 203km / 126.14 miles

  • By plane

    AEROPORTO SANTA GENOVEVA At 9.5km / 5.9 miles

GPS :-16.680155, -49.266406

Our accommodations

Deluxe Suite with 1 King-size Bed

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Business Desk
  • TV room service ordering(...)

Standard Room with one double bed

  • Max. number of persons: ‌2
  • Area: From 19
  • Wireless internet in your room
  • Business Desk(...)

Superior room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 28
  • Wireless internet in your room
  • Business Desk(...)

Superior Room With 2 Single Beds

  • Max. number of persons: ‌2
  • Area: From 28
  • Wireless internet in your room
  • Business Desk(...)

Deluxe Room with one double bed

  • Max. number of persons: ‌2
  • Area: From 28
  • Wireless internet in your room
  • Business Desk
  • TV room service ordering(...)

Privilege Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 30
  • Wireless internet in your room
  • Business Desk
  • TV room service ordering(...)

Privilege Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 30
  • Wireless internet in your room
  • Business Desk
  • TV room service ordering(...)

Our restaurants and bars

RESTAURANTE PIPA

Type of cuisine: Other cooking style

The Pipa restaurant is reserved just for guests to enjoy a delicious and varied breakfast, including typical local produce, cold meats, breads, various kinds of juice, instant foods as well as diet products.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CORALINA

Type of cuisine: Other cooking style

The Coralina restaurant offers the best in international cuisine with a dash of local color. Located in the hotel lobby, there are great views over the Av. República do Líbano, and it is open every day of the week!

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 250 m²

  • Maximum capacity: 310 people

  • Maximum banquet capacity: 216 people

Find out more

Our guest reviews for
Mercure Goiania Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

6,783 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,296 reviews

Our stay at the Mercure Hotel was terrific.

Customer review rating 4.4/5

Luca B. Couples - 04/06/2019 AccorHotels certified review

We loved every minute of our stay. The hotel staff was, as usual, outstanding. Esp Wilker Lima, I can`t say enough about all your friendly, well-mannered, good-looking staff.

very pleasant stay

Customer review rating 4.4/5

Anonymous Business - 25/05/2019 AccorHotels certified review

The staff was very helpful and sympathetic

Dissatisfied

Customer review rating 4.4/5

Leandro O. D. C. Business - 20/05/2019 AccorHotels certified review

The Hotel facilities are becoming old and bad mainteined. The Wi-fi speedy is terrible. The Bath towels were very bad and it has very poor quality clearly not in the same level of the Hotel proposal.

Great staff

Customer review rating 4.4/5

Manochehr S. Business - 20/04/2019 AccorHotels certified review

The hotel team was extremely professional and courteous

Nice atmosphere and great location

TripAdvisor rating 4.0/5

antoniogjr Couples - 17/04/2019 TripAdvisor review

With a negative aspect the bathroom was with the dryer broken and the glass door did not close wet all the bathroom. There was a lack of attention of the receptionist in find the reserve, but at end, everything was solved.

Bad experiences/surprises while at the Mercure/Accord hotel in Goiania, Brazil

Customer review rating 4.4/5

Donald D. Couples - 23/02/2019 AccorHotels certified review

I have two HUGE complaints: 1) The standard practice throughout the hotel industry is to charge the customer extra when he stays beyond the check-out time, which we told is twelve noon. We were booked through Feb. 20, which means in our case were checked-in and should have been charged until the end of Feb 20, which is 12 noon of Feb 21, according to standard practices. Instead, we were told that after 12 MIDNIGHT of Feb 20 we were into a new billing day and were charged on extra day (both Monica Rodrigues and her boss at the check-in counter told this). We were never told of this policy, and it is unheard of in the industry. We feel were cheated and deserve both an apology and a rebate for the extra day. 2) Our phone service to our room was, without warning, cut off the evening of Feb 20, before the end of our stay (regardless of your billing/stay policy). This is outrageous, unacceptable, and possibly illegal. Conclusion, these two very negative experiences dominate our feelings regarding our stay at the Mercure. Your dishonesty and lack of transparency lead us to conclude we will never recommend nor ever stay again at any Mercure/Accord hotel, especially any in Brazil

Pleaseant

Customer review rating 4.4/5

Edu Business - 11/02/2019 AccorHotels certified review

The staff was very kind. First, I got a very tiny room with no window. I requested a room with a window and I was upgraded which made my stay much more pleasant. Clean rooms, breakfast was good. Nespresso coffee which I love. Everything cool. If I get to go back to the city I would definitely book there again.

Nice and comfortable place to stay. Just a small problem.

Customer review rating 4.4/5

Matheus B. Couples - 11/02/2019 AccorHotels certified review

A very good experience. The hotel is well located and with a nice overall quality. Only complaint is that the shower was displaying problems. The bathroom features a traditional shower and detachable hand shower. We noticed that the main traditional shower was not working, just dripping a bit, and we warned the Reception the moment we were leaving for a city tour. They told us that they would fix while we were away and it would be solved when we got back. Yet, the problem was not fixed upon our return. Since we were staying just that other night, we didn't bother complaining again.

It didn't attended to my most basic needs

Customer review rating 4.4/5

Daniel M. Business - 23/01/2019 AccorHotels certified review

We stayed at the hotel because we need to attend to a wedding. At the time we were getting prepared, the hairdryer was not working. I called reception and they said they would try to get another one. Some time later ( I was getting late for the wedding) I called back and they said all the hairdryers where being used and there was nothing they could do. After some verbal fight I got a hairdryer and was late for the wedding. When you go to a hotel you expect some basic things to be working. If there is a problem you expect the problem to be solved and not to hear the phrase: there is nothing I can do.

Pleasant staff, strange smelling room

Customer review rating 4.4/5

Anonymous Business - 14/11/2018 AccorHotels certified review

Uneventful

Practical and excellent in its amenities and services

Customer review rating 4.4/5

Leonardo Business - 29/10/2018 AccorHotels certified review

Was in Goiania for business - 1 day - quick service, good amenities (I used the gym) and great breakfast. Restaurant in lobby also great option while in town in a hurry.

Mercure Goiania Hotel

Customer review rating 4.4/5

Mark Business - 04/10/2018 AccorHotels certified review

The staff was outstanding - Check in was very enjoyable, efficient and friendly. Th staff made me feel at home.

Great experience

Customer review rating 4.4/5

Patricia K. Solo - 10/09/2018 AccorHotels certified review

Clean, very confortable, excellent food and good service!

Customer review rating 4.4/5

Renato Couples - 29/08/2018 AccorHotels certified review

The bed is quite small, I guess. The towels are very thin.

Customer review rating 4.4/5

Edson B. Couples - 11/07/2018 AccorHotels certified review

Very good.

VERY GOOD

Customer review rating 4.4/5

Fabiana R. F. Business - 09/07/2018 AccorHotels certified review

THE ROOM IS VERY GOOD, THE BREAKFAST WAS GOOD TOO. PEOPLE THAT WORKED THERE WERE GENTLE.

Customer review rating 4.4/5

Amanda Business - 28/06/2018 AccorHotels certified review

Only one large towel and one small one, normally you would have 2 large ones No soap to wash the hands The table on top of the mini fridge was full of crumbs (of some cookie or chips) - dirty!

Bad experience

Customer review rating 4.4/5

Marcelo D. Business - 23/06/2018 AccorHotels certified review

I had many problems with my recent stay at this hotel: - the reserved room was ugly, with no windows !!! Unbelievable i've never seen a room like that before. - staff at reception desk promptly change my reservation and allocated me a new room (now with windows!!!) - after that, I had 4 issues of magnetic key not working - at the second day, when I returned to the room, it had not be cleaned (I had to call the staff about it) - at the third day, the breakfast room was a mess...

Very Good

Customer review rating 4.4/5

George L. Business - 23/06/2018 AccorHotels certified review

I stay at this hotel once a month. The rooms are good, the breakfast as well. I recomended to advise the waiters (breakfast) to do not take the dishes from the table before confirming the guest has finished. I left a full dish on the table and went to the buffet to take some water and when I came back the dish had been taken.

Mediana

Customer review rating 4.4/5

Luiz Business - 18/06/2018 AccorHotels certified review

Nada de especial

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