Hotel - Pullman Oceanview Sanya Bay Resort & Spa
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Pullman Hotel

Pullman Oceanview Sanya Bay Resort & Spa Hotel

No 158 Sanya Bay Road  Hainan 
572000  Sanya
CHINA

525 reviews
TripAdvisor Rating Based on 525 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
    • Outdoor playground for children
  • Airport shuttle
    • SANYA PHOENIX (Paying)
    • SANYA PHOENIX INTL (Paying)
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
    • Outdoor playground for children
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court
  • Beach and water sports
    • Boat excursions
    • Deep sea fishing/Sea fishing
    • Jet skiing
    • Kayaking
    • Parasailing
    • Private beach
    • Rafting (Nearby)
    • Rowing (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing
    • Wind surfing facilities (Nearby)
  • Other sports activities
    • Billiards/Snooker
    • Volley ball facilities

Catering

  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 12 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 467 rooms
  • 114 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 29 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Wide working desk
    • Direct dial telephone
    • Telephone in bathroom
    • TV room service ordering
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Air conditionning with individual remote
    • Crib on request
    • Computer
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Nespresso experience offered
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 2,176 reviews

Our guest reviews for Pullman Oceanview Sanya Bay Resort & Spa

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 525 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Young Z. Friends - 11/08/2017
« Cozy and cozy!  »

Everything looks great, expect no AC working in the lobby. It was a little hot, despite winds coming from the sea.

AccorHotels certified review
Rai Families - 07/08/2017
« Rai »

Really enjoyed the complex as a whole. Very well presented with great ammenities overall. The staff were all "Fantastic" and extremly helpful at all times. A couple of things to seriously think about if you want to entice more people to the resort. -: You need to make the "whole" complex a "NON SMOKING" resort, as our room, elevator etc constantly smelt of stale cigeratte smoke, which really is not desierable or acceptable in todays world for a 4 star resort. -: Some overall touchup's on the english skills would be beneficial. Hope this helps!

AccorHotels certified review
Yang Z. H. Families - 26/07/2017
« good location and service, but breakfast not very good.  »

Upon check in, FO staff Tina is very good. room cleanness is so so, also have mosquito although we have mosquito coil. Breakfast no any change during the stay, five day, no any change. room service is good, fast and delicious.

AccorHotels certified review
Nathaniel W. Families - 25/07/2017
« Excellent stay and the staff were most helpful.  »

My family was staying at the hotel for only two nights for a birthday celebration. We were overwhelmed by the service we have received from the hotel. From the moment we landed at the airport we were picked up by the car we previously booked directly with the hotel at a very reasonable price. One of the staff from the hotel time to meet us personally and literally saw us through the whole stay and her name is Cindy Yang. When we wanted to go out and about, she would recommend places for us to visit and to eat. She helped us to make reservations at restaurants. She even telephone us every now and then to check if we were okay when we were away from the hotel. Nothing was too much of a hassle for her. She made us feel very welcome, she is passionate about her job. We couldn't thank her enough. She is definitely a great asset to the hotel. Apart from the very personal service we have received from Cindy. The hotel itself is great it has many facilities and we were very impressed with the executive lounge. It has a lot of snacks to choose from, it has a nice view. Probably one of the best hotel lounge that I've ever been. The only thing could be improved is that the opening hours could be longer.

AccorHotels certified review
Wong Families - 23/07/2017
« Decent resort, could improve on quality of food »

We booked a 2 bed apartment with kitchen, however there was nothing in the kitchen, no pots, crockery or cutlery. Tried to communicate this to the front desk ... Managed to get a lot, but nothing else. Had to order room service inorder to get a fork and plate. Room service was difficult as we can only speak English and staff were not able to understand our order. They did call back to confirm the order but after 10mins on the phone trying to correct them, it was not getting through so we had to just eat whatever was delivered. Quality of food was average, not 5 star quality, but it was OK.

AccorHotels certified review
Lingyu W. Couples - 22/07/2017
« provide excllent service »

Its great.Woud come again

AccorHotels certified review
Lim C. K. Couples - 16/07/2017
« Good experience !  »

The staff service is good and hotel quality is impressive. Can I request for for room service menu to display in the room so the guests can order from the menu. The BBQ dinner is good, pls continue to have it. For the shuttle service , it is only one way. Can we have shuttle service for two ways?

AccorHotels certified review
Rex L. Couples - 11/07/2017
« Comfortable experience »

The location is good, close to the airport. Hotel facilities are suitable for several days' sight seeing tourist. Swimming pools are well equipped and good for all ages.

AccorHotels certified review
V Families - 05/07/2017

Hotel facilities range of decorative and elegant, unique style.

AccorHotels certified review
Kenneth N. Couples - 03/07/2017
« Beautiful resort and well located. »

The resort is huge. Shuttle buses provided by a coach with ample seating. Beautiful rooms and views. Breakfast at restaurants have minimal service. Self-seating is expected. Easily reach via taxi.

AccorHotels certified review
Bc Families - 03/07/2017
« Spacious suite but too little restaurants and kid zones.  »

Spacious suite, with good room service. but extra charge for kid zone is not attractive and so less restaurants can be chosen.

AccorHotels certified review
Teresa L. Couples - 28/06/2017
« Relax & Comfortable »

Wonderful experience during our stays. Good services always. I would like to introduce The Pullman ocean views resorts Sanya to my family & friends.

AccorHotels certified review
Janet Couples - 28/06/2017
« This is a good experience. »

The hotel is neat, tidy and clean. The food is up to a good standard with a variety of choice. The customer service is also good albeit there is room for improvement in terms of English speaking.

AccorHotels certified review
Anonymous Families - 19/06/2017
« Relaxing vacation in quiet resort »

Our stay at Pullmann was all together great. We enjoyed the spacious appartment with two bedrooms, balcony and oceanview. Sadly my request to have the kitchen equiment was never fulfilled. The pool area is a wide space of different areas with enough benches. Shady areas in the pool and the pool bar made it possible to stay in the water a ong time. Only the big swimming accessoires like giant swans and even a kajak have been enoying. The breakfast was excellent in both western and asian style.

AccorHotels certified review
Anna M. Couples - 18/06/2017
« Satisfying stay »

Me and my friend had a plesant stay! Thanks for Tina's help upgrading to a sea view room for us! The view is amazing, the room is nice and clean. Breakfast is nice and got great choice of food. We also had a nice massage section in Shan spa, it was relaxing. There are life guard and security in the private beach, and free towel are offered. Though there are still some fruit seller wonder around, but it's fine. In general, we enjoyed our stay and will consider coming back in our next visit in Sanya.

AccorHotels certified review
Qiwei.bo Families - 12/06/2017
« Nice »

Nice building nice view nice experience

AccorHotels certified review
Zhao Y. Families - 11/06/2017
« My apple Bluetooth headphone was lost in breakfast table »

My apple Bluetooth headphone was lost in breakfast table And I am pretty sure some cleaners will notice it when they clean the table Because it is so obviouse! But it is lost and no one help to find for me. My cell phone 18322143376 Zhaoyu@msn.cn

AccorHotels certified review
Tam W. Y. Solo - 22/05/2017
« Overall satisfied except the beach mosquito »

I booked this hotel mainly because I'm the Accor member and they've member discount rate which is really attractive. I stay in the hotel within going outside and just enjoy the sun bathing especially they've the private beach area. However, the first day I arrived and lie down on the beach area for almost 2 hours, I found many mosquito bites and the lifeguard did tell me that Sanya bay has the problem for all those little black mosquito bite found recently and he recommend me to go back to the swimming pool area to enjoy the sun bathing. I listened to his advise and the 2nd day I found that I got 9 mosquito bites result and it turn out red and bubble on surface. It was really terrible and next time I won't choose to stay in Sanya bay area just because of the mosquitos problem. Except this, I really enjoy staying in Pullman except the above problem which the hotel can't control.

TripAdvisor review
Business - 22/05/2017
« Steve's Trip To Sanya »

The staff was very courteous and professional. The place was very well maintained and beautiful. The pools were always clean and the grounds were very nicely taken care of. I would recommend this resort to others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Steve, Thank you very much for your comments regarding your recent stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is always a pleasure to receive positive feedback from our guests. Thank you for mentioning about our staff, the place, our pools and the grounds, and your recommendation of our hotel in this prestigous website. We will share your comments with our team and I am sure this feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services. Thank you once again for taking the time in sharing your experience, and we look forward to your visit again in the near future. Yours sincerely, Danny JC YEO General Manager

AccorHotels certified review
方莉芬 Solo - 13/05/2017
« feel like home »

feel like home

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