Aparthotel Adagio Strasbourg Place Kleber 4 stars

TripAdvisor rating 4.0/5 359 reviews
Aparthotel Adagio Strasbourg Place Kleber
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Room 1

Number of guests
Children's age
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Hotel extras

  • In the heart of the historic district

  • A 10 min walk from the TGV railway station

  • Busy and commercial district

  • 24-hour reception

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • STRASBOURG-ENTZHEIM
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Leisure and activities
  • Pool (Nearby)
Catering
  • Breakfast
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

Aparthotel Adagio Strasbourg Place Kleber

4 6 rue de la Haute Montée
67000
strasbourg
france

Tel: +33388213800

Fax: (+33)3/88134271

Contact email

Check-in from 15h00

Check out up to 11h00

  • STRASBOURG :   4,6

  • STRASBOURG :   A,B,C,D HOMME DE FER

  • By plane

    AEROPORT STRASBOURG At 0.5km / 0.31 miles

  • By plane

    STRASBOURG-ENTZHEIM At 16km / 9.94 miles - Shuttle paying

  • By train

    GARE TGV At 0.8km / 0.5 miles

GPS :48.584342, 7.746037

Our accommodations

Studio for 2 people

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Apartment with 1 bedroom for 4 people

  • Max. number of persons: 4
  • Area: From 45
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our guest reviews for
Aparthotel Adagio Strasbourg Place Kleber

100% genuine reviews from our guests

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AccorHotels Rating 4.4/5

1,764 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

359 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

excellent location - friendly staff -

Customer review rating 4.4/5

R &. W. Friends - 06/08/2019 AccorHotels review

The hotel is ideally located at the heart of Strasbourg. It has a convivial atmosphere and a very welcoming staff. The rooms are clean and well equipped for a short stay in an apartment.

Clean, convenient, inexpensive

Customer review rating 4.4/5

Joyce Friends - 29/07/2019 AccorHotels review

Welcoming reception staff, comfortable room which was well equipped and air conditioning was superb!

Customer review rating 4.4/5

Mario M. Families - 25/07/2019 AccorHotels review

Ample room. Great location. Access to public transportation.

Centrally located and comfortable stay

Customer review rating 4.4/5

Flennie Families - 17/07/2019 AccorHotels review

The location of this aparthotel was fantastic. Close to everything, including supermarkets, boulangeries, transportation and walking distance to touristic sights. It is self-catering, basic accommodation but with the benefit of having the hotel reception. This suited us well as we normally stay in vacation rentals. I would stay here again without hesitation.

Customer review rating 4.4/5

Fahad A. Families - 16/07/2019 AccorHotels review

Old & damaged furniture no housekeeping (it dose not mentioned in the website) you have to pay if you want your room to be cleaned. I booked thru booking website and the pictures of my choosing room is totally different and. The only positive thing is the location

Great location, well appointed apartment

Customer review rating 4.4/5

Su R. Solo - 13/07/2019 AccorHotels review

A very good experience overall. The apartment was ideal (I’ve lived in worse places), the location excellent for the central attractions of Strasbourg, and only a 15 minute walk from the main station. Reception staff were friendly and helpful. My only reservation would be that the rooms at the front are quite noisy because of the tram stop nearby. If you’re a light sleeper, and can bear earplugs, pack earplugs.

Best place in city center, best people and best overall atmosphere

Customer review rating 4.4/5

Levan B. Families - 13/07/2019 AccorHotels review

Room was ready for our arrival, financial job was done in seconds, room was clean, all equipment was in good condition, only microwave is little bit old and not very powerful

Always struck by the cordiality and competence of the staff

Customer review rating 4.4/5

Marija, C. Business - 11/07/2019 AccorHotels review

When in Strasbourg, I always try to stay at the Adagio Access Kleber. It is a rarely fortunate combination of a perfect location, easy and anassuming comfort of the interior, and the cordiality and comptence of the staff. I have yet to see the staff indifferent or unwilling to help - on the contrary, whatever the issue, they will go out of their way to accomodate you. I can definitely recommend the hotel both to vacationers and business travelers.

Dobardan, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Strasbourg Place Kléber. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sotiris P. Directeur / Manager 4/6 Rue de la Haute Montée 67000 Strasbourg

Comfortable stay in the heart if Strasbourg

Customer review rating 4.4/5

Michelle Business - 09/07/2019 AccorHotels review

Always a pleasure to stay at Adagio Strasbourg

At home

Customer review rating 4.4/5

Annette S. Business - 07/07/2019 AccorHotels review

The overall experience is always very good. Thanks to the very friendly and efficient members of staff, I always feel at home. However, as a regular client since a number of years, I feel that some rooms, especially the bathrooms, need a facelift.

Could be a lot better

Customer review rating 4.4/5

Bob M. Families - 07/07/2019 AccorHotels review

It was a good sized apartment for 3 people. Air Conditioning was excellent. Since booked for 3 people I would expect Sofa bed to have been made up instead of spending 1 hour figuring it out. Bath/ Shower was extremely small, difficult to wash in and also dangerous as all 3 of us slipped a few times.

Good to accomodate here in Strasbourg Kleber Adaggio

Customer review rating 4.4/5

Burak K. Business - 03/07/2019 AccorHotels review

Very large apartment, very well equipped and perfect location. Staff is very helpful and friendly. Rooms shall be cleaned more frequently . The rule for cleaning is very strict. I will come here again in my visits to Strasbourg

good location in the center of the town

Customer review rating 4.4/5

Florentina Couples - 02/07/2019 AccorHotels review

I choose this hotel for its location. But except this, it was my worst experience with an Accor hotel. Although I've made online checkin, the lady from the reception didn't understand what this mean and I have to wait 15 minutes until one of her colegues came and I can have my room. The breakfast was very poor, and if you came after 9:30 ( although breakfast was until 10) you couldn't find anything to eat. The same bottel with sparkling water was there for four days, even it was used daily. I definettly not recomand this hotel to anyone, even it has a perfect location.

Dear Madam, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Strasbourg Place Kléber. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sotiris P. Directeur / Manager 4/6 Rue de la Haute Montée 67000 Strasbourg

Satisfactory

Customer review rating 4.4/5

C. C. Families - 18/06/2019 AccorHotels review

Upon my arrival I thought I was entering a Youth Hostel. The elevator was not working, the access stairs was crowded with several cages of bed linen - not good for an emergency escape, but also these items should be not for public viewing per day. The hall carpet was dirty and there was a general smell. The room was clean and satisfactory. The let down was the cleanliness in the common areas

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Strasbourg Place Kléber. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The Elevator is fixed ! At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sotiris P. Directeur / Manager 4/6 Rue de la Haute Montée 67000 Strasbourg

Great stay.

Customer review rating 4.4/5

D. Couples - 18/06/2019 AccorHotels review

Thankyou again for giving me room 208 again. Always a pleasure.

Inconvenient stay

Customer review rating 4.4/5

Arnold Solo - 18/06/2019 AccorHotels review

Lift wasn’t working, it was difficult as staying at 3rd floor (basically 4th floor as there’s an extra floor between ground and 1st floor). Hotel have emailed guest prior to check-in so I could have book somewhere else. I have a slight knee problem so had to go up slowly. Harder after walking around Strasbourg the whole day or after a day tour. No compensation from hotel they should have offered reduce rate or added breakfast for the inconvenience. Rooms are good, no basic condiments in the kitchenette - salt & pepper. Only 1 towel and hand towel were provided.

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Strasbourg Place Kléber. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sotiris P. Directeur / Manager 4/6 Rue de la Haute Montée 67000 Strasbourg

Maintenance

Customer review rating 4.4/5

Anna Couples - 15/06/2019 AccorHotels review

The elevator did not work

Dear Madam, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Strasbourg Place Kléber. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sotiris P. Directeur / Manager 4/6 Rue de la Haute Montée 67000 Strasbourg

Central hotel in carfree zone

Customer review rating 4.4/5

Jørn Couples - 11/06/2019 AccorHotels review

Nice room. We had to park in public p-House 100m from the hotel at a Price of 105€ for 3 days.

Lift out of service

Customer review rating 4.4/5

Matthew D. Solo - 11/06/2019 AccorHotels review

Lift out of service for entire stay, no guest service recovery offered. Up many steps to get to room on 2nd level. Unacceptable that this was not fixed within a day. Room was in need of maintenance in some parts, dents in wall etc, toilet door needing adjusting on hinge. No room servicing for towels etc for entire stay.

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Strasbourg Place Kléber. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sotiris P. Directeur / Manager 4/6 Rue de la Haute Montée 67000 Strasbourg

Top family hotel

Customer review rating 4.4/5

Anonymous Families - 08/06/2019 AccorHotels review

Friendly, helpful staff. Nice place to stay with kids.

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