Hotel - ibis Bata
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Bata Hotel

3.5/5 54 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Shoe shine machine
  • Cash machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
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Hotel location

Our rooms

  • 120 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating 178 reviews

Our guest reviews for ibis Bata

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 54 reviews
Javier Business - 03/10/2018 AccorHotels certified review
« Very good staying at the ibis hotel in Bata »

Staff very kínd and determined to satisfy the client

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Sebastian R., We very much appreciate your comments regarding your stay at the ibis Bata. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Solange BWAME General Manager

Salvador N. N. A. Business - 20/09/2018 AccorHotels certified review
« It was okay »

ACCEPTABLE

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Nkili Nsi A., Thank you for taking the time to tell us about your experience at the ibis Bata. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer. Our guests feedback is very important to us. Please can you tell us in details what you did not appreciate during your stay? Be assured that we are going to take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Solange BWAME General Manager

Alberto B. Business - 28/03/2018 AccorHotels certified review
« good ubication and better service from Hotel employees »

The friendly service given to me makes me come back every time I travel to Bata

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Alberto B. Alfonso, Gracias por su comentarios calurosos. Atentamente Solange BWAME Directora General

Juan A. Business - 18/09/2017 AccorHotels certified review
« Extrealmely Satisfied »

Just Awesome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juan A. Mba N., We very much appreciate your comments regarding your stay at the ibis Bata. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Solange BWAME General Manager

Ls Business - 01/08/2017 AccorHotels certified review

The staff were very friendly but English is not so well understood. My room smelled like urine so I would suggest the housekeeping procedures be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Linh To S., Thank you for taking the time to tell us about your experience at the ibis Bata. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Solange BWAME General Manager

Susan M. Business - 21/07/2017 AccorHotels certified review
« Met my needs »

Polite staff who dealt well with multiple customers to avoid long waits. Adequate room for my needs. Good view/location. Appreciated the stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., We very much appreciate your comments regarding your stay at the ibis Bata. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Solange BWAME General Manager

Ken M. Business - 10/07/2017 AccorHotels certified review
« CSR Manager - Noble Energy Equatorial Guinea »

We are regular visitors, and plan regular return visits but this last time was not good. We found the hotel not too be very cleaner, some of the rooms weren't acceptable to my team, the Wi-Fi was very weak an unreliable, especially in the rooms, and we felt that the service was often slow and unreliable -- though the personnel are ALL very nice, polite and customer-friendly. the food was also not up to par, especially at breakfast. As regular visitors for work , we really need and expect better if we are to continue using IBIS, please.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. M., Thank you for taking the time to tell us about your experience at the ibis Bata. I am sorry that your experience of this stay, did not meet your expectations. Please allow me to express my sincerest apologies. About internet issue your raised up, during your stay, there was a big internet problem in Malabo and Bata caused by the damage of optical fibre in Malabo. But every thing seems to be ok now. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Solange BWAME General Manager

Pedro Business - 16/06/2017 AccorHotels certified review

the breakfast suppose to start at 0600 but only one time in the week i stay started at that time. always they have a excuse and did not corrected the problem.

Anonymous Business - 08/05/2017 AccorHotels certified review

Overall, my experience in your hotel was very good comparably with others hotel's services in Equatorial Guinea. But, I think that it's very important that the clearner service change towels as soon as it is dirty.

Anonymous Couples - 30/04/2017 AccorHotels certified review

The room experience was standard and average. The room was quite small, especially the bathroom. The room was clean and the bed was comfortable. However, the staff was incredible. The customer service in the city was horrible, but the service IN the hotel was excellent. Everyone was very friendly and accommodating. The gentleman who waited on us during breakfast was exceptional and made the stay much more pleasant.

Anonymous Business - 12/04/2017 AccorHotels certified review

Very friendly and funny

Anonymous Business - 31/03/2017 AccorHotels certified review

It was great. I did enjoy it, the service to the client was smooth, the breakfast with variety of choices. Only one thing I would suggest though, If you guys could have few contacts of some taxis drivers so that the if the clients would like to use one you could provide it to them.

Anonymous Solo - 21/03/2017 AccorHotels certified review

It was a short but nice. Excellent services, kind and attentive staff

Anonymous Business - 02/03/2017 AccorHotels certified review

estancia agradable

Anonymous Business - 26/02/2017 AccorHotels certified review

Everything was great except for the bad drains smell

Anonymous Families - 23/02/2017 AccorHotels certified review

Internet was a excellent in a country with no Internet. Employees don't know when breakfast time is supposed to finish, so they remove all the food at 10am instead of 10:30 as written on the hotel booklets. We had to argue with them in order to get that bf. We had lots of luggage and nobody asked to help carry them or even proposed us a luggage carrier. But overall the experience was okay.

Anonymous Business - 13/02/2017 AccorHotels certified review

Friendly hotel with very nice staff. Always nice to stay there.

Anonymous Business - 09/02/2017 AccorHotels certified review

Water in shower cold, elevator broken, breakfast buffet was poorly ptrseted and cold.

Anonymous Solo - 02/01/2017 AccorHotels certified review

Normal

Anonymous Business - 08/12/2016 AccorHotels certified review

I usually choose IBIS when I travel to Bata. The price / quality ratio is very good.

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