Hotel - ibis Malabo
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Malabo Hotel

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3.5/5 109 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 71200.00 XAF Non member rate
From 67640.00 XAF Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in the communal areas
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Shoe shine machine

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Web Corner on a Mac
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Hotel location

Our rooms

  • 127 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • RJ 11 outlet
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.8/5 AccorHotels Rating Based on 171 reviews

Our guest reviews for ibis Malabo

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 109 reviews
AccorHotels certified review
Tim Couples - 15/12/2017
« Good Rooms, Average Service »

Hotel is well-located, rooms are comfortable. However, reception staff needs basic customer service training. Receptionist, Jesús Salvador, seemed moody and constantly grumpy - could not force a smile upon himself under any circumstances (we tried, in vain). At check-out asked him to call us a taxi, he rang one person, who was unavailable. Then said that taxi was unavailable (do they have only 1 contact?) and we had to arrange for taxi ourselves (which meant walking with bags to the nearest road to try to catch one). Not a big deal, but, surely, front office of an Accor property should do better than that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timofei Fenenko, We very much appreciate your comments regarding your stay at the ibis Malabo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve to all of our staff to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
O., J. F. Business - 08/11/2017
« Mr. O. Jeremiah F.; it was worthwhile and worthy of reference. »

It was superb. I had the best of relaxation and your services were highly professional. Your team of staff very cordial and friendly. However, they should always endeavour to wear a cheerful look often.

AccorHotels certified review
A A. Business - 08/11/2017
« good stay »


AccorHotels certified review
Dr S. G. Business - 25/10/2017
« Perfect »

You can hadly improve on perfection!

AccorHotels certified review
Lukas Business - 20/08/2017
« Comfortable rooms and quality facilities »

First of all, hotels in Malabo are quite expensive, therefore the relation quality/price is kind of ambiguous. The hotel is nice, the rooms are small but the bed is very comfortable and clean. The menu to eat and drink in the hotel is very expensive, so I recommend eating and drinking outside. Breakfast is fine, not a lot of things to eat but is okay. The majority of the staff are very friendly but there are some of them that are mean. Overall, is a good experience.

AccorHotels certified review
Aldo T. Business - 23/07/2017
« Very well attended »

The front desk clerk is extremely proactive and kind. The restaurant didn't have enough personnel on Thursday night. The cooker has to take the order since the bar/restaurant clerk was attended other clients in the bar.

AccorHotels certified review
Enock M. M. Business - 16/06/2017
« Nothing to review »

Not bad compared to some ibis hotel i have stayed

AccorHotels certified review
Sifuniso N. S. Business - 15/06/2017
« enjoyed my stay »

the staff at the hotel were very help us despite difficulties in communicating in Spanish.

AccorHotels certified review
Kenneth N. Business - 09/06/2017
« Fantastic »

It was a pleasant experience, the room, the.Wi-Fi and the staff

AccorHotels certified review
B. Business - 07/06/2017

Not a good experience as most of the staff not able to speak English Some of them not friendly at all

AccorHotels certified review
Marian Business - 29/05/2017
« Very clean, relaxing and very good hospitality of the staff. »

Very good

AccorHotels certified review
Anonymous Business - 05/04/2017

Things I love 1. I loved the buffet breakfast 2. The staff were very polite and friendly Things to improve on 1. Efforts should be put to ensure that staff can communicate in English 2. I think it would be nice for visitors to get a bottle of water every day - even if it's just 0.5L. 3. The TV channels are very few too and it would be nice to have more channels

AccorHotels certified review
Anonymous Business - 08/03/2017


AccorHotels certified review
Anonymous Business - 12/12/2016


AccorHotels certified review
Anonymous Business - 20/10/2016

Poor airconditioning, No incentives or welcome kits for clients in the room. no basic drinking water for clints in the room. In the restuarant the same break fast served fot more than a week . Relatively very poor service. Thanks, Lenz.

AccorHotels certified review
Anonymous Business - 20/10/2016

I stay here every Month and I always get good service

AccorHotels certified review
Anonymous Business - 02/09/2016

As Always when I stay here the Staff were most helpful and I had goodnights sleep

AccorHotels certified review
Anonymous Business - 28/07/2016

Minus: -i can't sleep because outside noise was from condition system,but in half hour was eliminated by staff. -morning i get up and taken shower but was surprised because shower gel found empty. Plus: - Wi-Fi works better than before

AccorHotels certified review
Anonymous Business - 19/07/2016

The breakfast was the same every days for weeks! The food was bland from breakfast to dinner. The room air conditioning was insufficient and I was not comfortable. The staff were generally indifferent, no passion for hospitality! The hotel manager was of course quite impressive, but the staff were mostly invisible and the concierge/reception desk a total and utter disgrace: they did not give a damn for your requests. Bar staff asked me to pay in advance for my drinks as I had not settled the hotel bill as requested! I had explained to the hotel earlier that my bank emailed to say their system was down, the hotel manager sorted that out. Generally a poor stay, I would focus on the food to improve and the air conditioners in such a hot country. Rent cars offered by a third party company are dreadfully expensive and a bit of an insult - the manager at the desk though was very professional and eager to help! Shame he did not work for the hotel himself, he did not work for the hotel but was the only person to ask a question of the whole time I was there! Pointless to speak with actually hotel staff! The rental guy was an American - and boy did he try for me transport business, loved him, but prices too high for his cars! Hope he is there next time and if prices lower, will take a car. All hotel operated by your hotel group in Malabo below standard and won't be my choice next time. Tried all brands and no joy at any from 5* down to the Ibis!

AccorHotels certified review
Anonymous Business - 07/07/2016

Service as always was good and most welcoming

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