Hotel - Novotel Suites Paris Issy les Moulineaux
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Paris Issy les Moulineaux Hotel

4.0/5 1,049 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Ironing room
  • Boutique Gourmande
  • Concierge

Leisure and activities

  • Fitness centre
  • Boat excursions  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 07:30-10:00
    • Opening hours : Week-end 07:30-11:00

Business services

  • Web corner
  • Copy/print service available
See all services

Our suites

323 sq, ft (30m²) modular Suites with a double bed, couch, minibar, microwave, kettle and separate bath and shower. Free and unlimited Internet and calls to national landlines.

  • 128 suites
  • 113 non-smoking suites
  • 4 suites for people with reduced mobility
  • 38 family suites
  • 12 connecting suites
    • Radio in room
    • WIFI in your room
    • Manual temperature control
    • High speed transmission line
    • Shower
    • Toilets
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 3,969 reviews

Our guest reviews for Novotel Suites Paris Issy les Moulineaux

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,049 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
P. Families - 12/10/2018 AccorHotels certified review
« Miserable »

The stay could have been much better. We advised the hotel prior to arrival that we will be arriving early. We were told that it would not be a problem checking in early and would be given a room if available. When we arrived we were told at check-in that since we were checking in early that it would be an additional 65euros per room we had 2 rooms. No one advised us that there would be an early checkin fee, i spoke with Cherin prior to arrival and she did not advise us that there is an early check-in fee. The air conditioning in this hotel does not work, we were assigned rooms 301 and 312, both rooms were always warm even though it was on. Our room 301 was changed to room 305 because of the A/C. Room 305's a/c was not working as well. No compensation was offered not even an apology. Breakfast at this hotel was aweful, we have to make our on eggs, are you kidding me. And this was considered a 4start hotel. Not in my book. I don't think i'll stay here again.

Anonymous Business - 11/10/2018 AccorHotels certified review
« Average. Untidy room. Air-conditioning not working. »

All very average. At this price point I would expect things to be better. Air-condition unit wasn't working. The room was very noisy. Floor was dirty. Pillows were uncomfortable.

B. Business - 11/10/2018 AccorHotels certified review
« not very good »

Very long Check in by a lazy guy Didn't get my invoice through fast Check Out

S Families - 09/10/2018 AccorHotels certified review
« Clean comfortable room »

Beds were comfortable, sofa bed was a little uncomfortable for an adult, room had mosquitoes every night, we were all bitten a lot, think they were coming in through vents in bathroom! Mini bar or fridge could of had a bit more in, we were prepared to pay for it! Only herbal teas supplied!

Vouillaume Business - 08/10/2018 AccorHotels certified review
« It took some time to get my travel agent commission accepted by the hotel »

My client was apparently satisfied with your hotel

Matthew W. Families - 03/10/2018 AccorHotels certified review
« Perfect location for business district and transport links into central Paris. »

My family and I stayed at the hotel for 2 x days over the Ryder Cup weekend. The reception staff were very helpful and the hotel was well appointed, clean and tidy throughout. A few minor criticisms are that the breakfast room is/was very small and struggled to accommodate all guests adequately. My family and I also found the beds to be extremely firm, bordering uncomfortable. And finally, whilst I appreciate all hotels are expensive to eat and drink in, I found the bar prices to be particularly excessive. (£10 for a 50cl beer and £40 for a standard bottle of house wine)

Cam C. Business - 28/09/2018 AccorHotels certified review
« Clean hotel with expensive parking & breakfast »

Overall the room was good, quiet, and clean. One night the people in the room next to mine argued until 3AM which kept me up to the same time. The parking was expensive and often the entrance was blocked by delivery trucks forcing a wait as long as 10 minutes. The front desk needs a video camera at the parking entrance to chase these trucks away. They park across the entrance daily because they know the hotel doesn’t respond to their violations. The breakfast is expensive for what little is offered. Need more prepared hot food and cooking your own eggs doesn’t count as prepared hot food.

Pedro Business - 28/09/2018 AccorHotels certified review
« I will not come back »

The room is noisy. You can heard all the noise from the street (specially the cars) and the toilet flush of other rooms. My room had some lights broken (bulbs) and others with contact problems meaning when you switch on the light, again another sound coming from this issue. First time that I have a plastic glass in the toilet for personal use (always you get a glass). The mini-bar empty (well a plastic bottle of water). The staff working in the reception is quite rude. After paying 1200 euros for 4 nights (no breakfast included), I have to say one of the worst hotels in my life.

Mark S. Couples - 25/09/2018 AccorHotels certified review
« Good size room and wwll equiped »

Very enjoyable.

Beverly J. Friends - 21/09/2018 AccorHotels certified review
« Excellent »

Your staff was incredible. So helpful kind and friendly. For families with young children it was neat to see in each common area stations for them while parents could relax. The breakfast was great and the hotel extremely clean

Angelos V. Business - 21/09/2018 AccorHotels certified review
« Mediocre experience »

Room was spacious. Breakfast was poor for a 4 star suite hotel. The lack of restaurant and the microwave food option makes the image of the hotel bad, especially to executives and professionals. Staff was well mannered and polite.

Koen Business - 19/09/2018 AccorHotels certified review
« Reasonable, I have some feedback for improvement... »

Being a Hotelier myself, I had mixed experiences staying at this Hotel twice. The location is nice if you need to be in the area for Business. The Hotel is reasonable in quality but generally overpriced for what you get for your money. The hotel but doesn't respond to any emails so far, that's very frustrating and shows management is not checking thoroughly whats happening in operations. The Hotel also keeps sending me questionnaires in Arabic while I'm an Dutch/English speaker. Stayed here two times in short time, let me give a bit more feedback below. Feedback service/staff: - Staff didn't acknowledge LeCLub status on checking, asked if I stayed at an Accor hotel before. - On my 2nd stay I was asked if I stayed in the hotel before, which confirms they never looked at my profile before. - On checking nothing was mentioned about a special request. - Check-in felt rushed, very little information given about the Hotel or its services. - If you look at guest profiles and see they're not from France, you could ask them if they would appreciate information about direct surrounding area. Feedback gym: - only 3 machines, not at all enough for amount of guests wishing to work-out in the morning. - bucket of apples occasionally not refilled. - Only one 8kg weight available, I mean really?! - Lot of spider webs on the ceilings and lights, this really shows the poor cleaning from the gym Other feedback: - Ironing room has one (very) dirty iron. - No signage at all to find ironing room, you run around in circles to find it. There should be s sign when you exit the elevator on the 1st floor with a clear sign, plus your staff could be much more clear in their directions when calling about this (don't forget most 4* hotels just bring an iron & board to the room!) - On first stay the door-locking system was failing in the entire hotel, which was very annoying. Staff had to resort every single guest to the room, no apology or anything shared. - There was a false fire alarm at +-6:30am on my first stay, reception was unreachable and nothing was done as apology or compensation for the guests to apologize for a full evacuation (including babies and small children etc). This really shows a lack of empathy and no proper leadership from the GM or management, also a missed opportunity to show the hotel is capable in such situations. - Staff seemed to have no clue at all what to due in case of emergency, which is frightening. - The hotel is so low on staff, so in case of a real emergency or fire this is not the place you want to be. Feedback room: - On 1st stay Toilet brush was missing, I reported twice but nothing happened, plus I was laughed at by the receptionist and her colleague. - On 2nd stay Toilet door extremely noisy when closing, asked to look at it, nothing happened. - Not enough clothing hangers when staying more then 3 days, this should be looked at. - There should be a warning about the level of chloride from the tap water, or a warning it should not be consumed at all. - The bathroom/shower amenities are very very limited compared to stays in other Novotels. Definitely not in-line for the money paid for the room. - Toilet paper is of terrible low quality, not acceptable for a 4-star hotel. - Face towels were missing, while other Novotels supply them, thats confusing! + Enough power sockets, finally a hotel that understands. - No USB sockets available to charge devices, that should be a standard for such a new hotel. - On 2nd stay I got a room on a low floor on the back of the hotel, which was very noisy from the trains/trams passing behind the hotel, particularly from one window that seemed to not reduce the sound properly. This made it hard to sleep.

Denis Business - 17/09/2018 AccorHotels certified review
« Not too bad, as usual, but noisy environment »

Everything is ok (service), but window in my room was not been carefully adjusted - i can hear a noise from the outside even if window is fully closed. Trains are not noisy, but there is a car washing service below the window and this noise is really annoying.

H. Business - 17/09/2018 AccorHotels certified review
« Low value for money »

Rooms to be urgently renovated, poor lighting , bed uncomfortable, sofa totally worn out, no seats. First room was stinking, we had to move. The "cafeteria" corner is really basic. Reception staff highly helpful and friendly. I paid too much for the arrangements.

Business - 17/09/2018 TripAdvisor review
« Average »

The only good part was the executive suite which was a spacious and relatively nice room. There is only breakfast (poor) offered but there is no restaurant function, so no room orders or lunches and dinners. You can only buy prepared food from the fridges close to the reception for your room microwave. Not really a business level service. Comparing to the Charles de Gaulle Novotel they are far behind.

Business - 16/09/2018 TripAdvisor review
« Rude staff and outdated rooms with dirty floors »

This hotel has rude night staff and the manager is also less bothered about feedback. The hotel is unclean with dirty floors and upholstery. The rooms are not big as shown in pictures and the staff is extremely rude and take up any opportunity to charge you more especially if you arrive late they seem to have a constant irritable look on his face as we had disturbed him in the night to check in. Not worth the price and quality of hotel is clearly 3star you will notice this from the corridors floor and the room floors. I feel that this review needs to be made so that they can aleast try and improve the above points. Its large companies whom try to run businesses but are unware that the staff and their lack of dedication is bringing their hard earned business down.

Cal Business - 13/09/2018 AccorHotels certified review
« OK, but standards in this hotel are declining »

I have stayed regularly at this hotel since it first opened and have seen it decline in quality over time. Check-in queue this time was very long and slow. The boutique was poorly stocked when I arrived. The room I was in had a strange smell. There were 'shabby' bits of decor all over, but I my room some of the fascia was coming off, the bath plug/drain mechanism was not good.

Morgan Business - 11/09/2018 AccorHotels certified review
« Mr »

Good - Very friendly, good location Bad - One curtain missing, air con not working

Jj Business - 10/09/2018 AccorHotels certified review
« good for business stay »

i was charged for the power adapter which was returned. email responses are slow.

Murray G. Business - 10/09/2018 AccorHotels certified review
« Comfortable »

Great location for my meetings.

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