Hotel - Grand Mercure Nelson Monaco Apartments
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Nelson Monaco Apartments

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4.0/5 990 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WIFI in the communal areas (Paying)
    • WiFi access (Paying)
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Boutiques/shopping
    • Beauty salon (Paying)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request  (Nearby)
  • Golf  (Nearby)
    • Golf course 27 holes (Paying, Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Outdoor tennis court  (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Kayaking (Nearby)
    • Sailing facilities (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Karting facilities
    • Quad bikes (Nearby)
    • Roller-skating (Nearby)
    • Skating rink (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast  (Nearby)
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-10:30
    • Opening hours : Week-end 06:30-10:30
  • Snack & beverage machine

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

With 4 different accommodation options, there is something to suit everyone. The Standard hotel rooms have distinctive interior décor and the 1 Bedroom Studio Apartments are spacious and comfortable. For family and friends traveling together thetwo bedroom cottages are perfect, self contained and on two levels the bedrooms and living areas are separate. For that romantic weekend stay in a self contained Summerhouse Cottage, with its 4 poster bed and spa bath it’s a relaxing and charming.

  • 85 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 25 family rooms
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Toilets
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,560 reviews

Our guest reviews for Grand Mercure Nelson Monaco Apartments

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 990 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Annie R. Families - 17/04/2018
« Great setting - really enjoyed it »

The accommodation was excellent -very comfortable and a great setting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Annie R., Thanks so much for your review/feedback via our guest experience survey following your recent stay at the hotel. It was a pleasure reading that you found your accommodation very comfortable, and the hotel in a great setting. I trust your visit to the Nelson/Tasman region was a pleasant one and we hope to see you back again at some point in the future. Warm regards Nick, on behalf of the entire team at the Grand Mercure Nelson Monaco

AccorHotels certified review
Vanessa Families - 16/04/2018
« Lovely location and outlook. Nice large space, great food and friendly service »

We will be back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vanessa Thanks so much for your great feedback via our guest experience survey, its great to know you'll be back! It was great to read that you enjoyed the hotel location and outlook, and that you enjoyed a great meal and friendly service (as we hope every guest does). I trust your time in the beautiful Nelson/Tasman region was a pleasant one, we look forward to saying 'welcome back' sometime soon. Warm regards Nick, on behalf of the entire team at the Grand Mercure Nelson Monaco

AccorHotels certified review
Colin S. Business - 16/04/2018
« All good - no undue issues »

Great setting, room a little cold on arrival but soon warmed up with heaters. Quite a walk to car park and restaurant given the chilly weather. Otherwise room very comfortable & clean. Staff very welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear colin s. Thanks so much for your feedback, I'm pleased to read that your room warmed up quickly, our apologies that the heaters hadn't been turned on prior to your arrival. It was also pleasing to read that your received a warm welcome. I trust your business trip to Nelson was a success and we look forward to seeing you again the next time you're in Nelson on business or pleasure. Warm regards Nick, on behalf of the entire team at the Grand Mercure Nelson Monaco

AccorHotels certified review
Gjw Couples - 15/04/2018
« Great stay »

Very nice stay, great room

Our hotel has responded to the review
Our hotel has responded to the review

Hi there GJW Thanks for your feedback following your recent stay at the hotel, it was very pleasing to read that you enjoyed a great stay with us, I hope had the opportunity to get out and explore the beautiful Nelson/Tasman region, and we look forward to saying 'welcome back' the next time you're in Nelson.. Once again, thanks for your feedback. Warm regards Nick, on behalf of the entire team at the Grand Mercure Nelson Monaco

AccorHotels certified review
Anonymous Couples - 15/04/2018
« No more than expected »

All good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Reviewer Thanks for your feedback following your recent stay at the hotel; it was pleasing that things were "all good", I trust you enjoyed your stay with us. I've passed on your comment about the efficiency of check-in the head of the reception team. I hope you had the opportunity to explore the beautiful Nelson/Tasman region, and we look forward to saying 'welcome back' at some point in the future. Warm regards Nick, on behalf of the entire team at the Grand Mercure Nelson Monaco

AccorHotels certified review
Yvonne P. Couples - 15/04/2018
« Lovely location and very helpful staff »

It was thoroughly enjoyable and your staff are excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yvonne P., Thanks so much for your lovely feedback, it was delightful to read that you enjoyed the hotel location and that you found our people helpful and "excellent" - thanks for the wonderful compliment which I will most definitely pass on. I hope you enjoyed your time in the Nelson/Tasman region, and we look forward to saying 'welcome back' at some point in the future. Warm regards Nick, on behalf of the entire team at the Grand Mercure Nelson Monaco

AccorHotels certified review
Kevin O. Business - 14/04/2018
« worst expierence at this property and i stay there a bit »

the room was the wrong configuration (bedrooms) didn't arrive till late so initially bad luck cant do any thing till the morning asked for the manager and to be fair she rang me and offered to re do the 2 single beds to a double but this was 10.30pm by then so I said don't worry leave it till tomorrow she offered us 2 free breakfasts both mornings the breakfast service was slow (we ordered of menu) and the 2nd morning they completey missed one order (mine I spent 45 mins at the table) did offer a free coffee and no charge for breakfasts so I checked out soon after and breakfasts from both days where on the bill not deducted but they did recover and remove the brekfasts

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin O. Thank you for your feedback via our guest experience survey. On behalf of the entire team here at the hotel, our sincere apologies that your most recent stay did not live up to expectations (neither yours, nor ours). Your experience was most disappointing to read. I've passed your feedback onto our Executive Housekeeper, our Food and Beverage Supervisor, the head of the team in reception and our GM. I trust that your business trip to Nelson was a success, that you'll give us another opportunity to prove that we can do much better. Sincerely, Nick, on behalf of the entire team at the Grand Mercure Nelson Monaco

AccorHotels certified review
Jim Couples - 13/04/2018
« Great design and ambiance »

Good but towels a bit thin , coffee plunger cheap, good bed linen,ok dining , great staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jim Thanks for your feedback, I've passed your comments regarding the towels and linen onto our Executive Housekeeper. It was very pleasing to regard that you enjoyed the service you encountered from our staff, and that your dining experience was acceptable. We hope to see you back again at some point in the future. Warm regards Nick, on behalf of the entire team at the Grand Mercure Nelson Monaco

AccorHotels certified review
Braedon Y. Couples - 13/04/2018
« Felt like being in another country »

Customer service was nice, big and roomy cottages. Surprisingly warm, great facilities and location was really nice. But unfortunately the bed was uncomfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Braedon Y., Thank you for your review/feedback via our guest experience survey, following your recent stay at the hotel. It was very pleasing to read that you encountered great customer service whilst with us, and that you found your cottage accommodation spacious, warm. Our sincere apologies that you found the bed uncomfortable, it's such a hard thing to get right, one persons comfortable is another's too soft or too hard. Had your stay been longer than one night, we would been more than happy to provide another room. I trust you enjoyed your visit to the beautiful Nelson/Tasman region, and we hope to see you back again in the near future. Warm regards Nick, on behalf of the entire team at the Grand Mercure Nelson Monaco

AccorHotels certified review
Anna Business - 12/04/2018
« Beautiful surrounds »

First time staying and I loved the whole look and feel of the place. Lovely location and just so much nicer than staying in a regular hotel/motel. I definitely will stay again next time I am in Nelson. My room also was a perfect cosy temperature.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna Thanks for your review/feedback via our guest experience survey, it was great to know you enjoyed your first (ever) stay with us, and we look forward to seeing you back again in the near future. I trust your business trip to Nelson was a success, and that your next visit will be as pleasant as the previous one. Warm regards Nick, on behalf of the entire team at the Grand Mercure Nelson Monaco

AccorHotels certified review
Lou K. Families - 10/04/2018
« Lovely place and all needs catered for »

It was great. Stayed one night either side of doing the Heaphy Track. I was contacted before arriving to see if I needed two doubles as there were four adults - yes and very much appreciated. We were able to leave a bag with clean clothes at the hotel and it was available on our return. Our second stay had a large spa bath which was used by us both. Again, thank you so much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lou K. I feel like I know you! Thanks for more great feedback via our guest experience survey (in addition to the feedback you've already left us via TripAdvisor and Booking.com). We're truly delighted you so enjoyed your stay and that you felt so well catered for - it's what we do here at the Grand Mercure Nelson Monaco! We look forward to saying 'hello again!' the next time you visit the beautiful Nelson/Tasman region - perhaps the Abel Tasman National Park next visit? Warm regards Nick, one behalf of the entire team at the Grand Mercure Nelson Monaco

AccorHotels certified review
Allison E. Couples - 10/04/2018
« A very comfortable apartment in a good location »

This is not our first visit. I am fascinated by the decor and we would always make this hotel our first choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alison E. Thank you so much for your lovely review/feedback via our guest experience survey following your most recent stay. What lovely feedback it was, I was truly delighted to read that you are "fascinated by the decor" - that's great! It was also pleasing to read that you find the hotel location works for you. We look forward to saying, 'welcome back' when you next stay with us on a visit to the beautiful Nelson/Tasman region. Warm regards Nick, on behalf of the entire team at the Grand Mercure Nelson Monaco

AccorHotels certified review
Pete M. Families - 09/04/2018
« Very special place where you actually feel as though you are on a great holiday. »

Third stay at this lovely resort. The buildings are beautiful, and provide a neat experience. The staff were friendly and spot on with my booking. The accommodation was comfortable and well appointed. Dishwasher was out of order, but didn’t really upset us. I noticed some sill tiles missing out the back on the first floor and a brick that needed re-pointing and got a wee bit worried that the buildings weren’t being maintained any more, but was heartened on driving out through the complex when I saw at least three different trade maintenance vehicles had arrived that morning. Didn’t have time to rent bikes this trip, but I value that they are available and will be back in September all going well. Such a beautiful resort in a fantastic location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pete M., Thanks for your review/feedback via our guest experience survey following your most recent stay at the hotel. It was very pleasing to read that you enjoy the special character of the hotel, we're a little different to stock standard corporate hotels - great to know you found your accommodation comfortable and well-appointed. On the maintenance front, rest assured - we certainly are looking after that side of the business! Once again, thanks for your review, and we look forward to your next visit. Warm regards Nick, on behalf of the entire team at the Grand Mercure Nelson Monaco

AccorHotels certified review
Anonymous Families - 09/04/2018
« Pleasant but can be better »

Over all nice hotel surroundings. The only let down is no air conditioning. The room is a little warm even with the fan on and windows open, which gets a little noisy too early in the morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Reviewer Thanks very much for your completed guest experience survey, we appreciate your feedback. It was pleasing to read that you thought the hotel surroundings very pleasant, and your comments regarding air conditioning have been noted and passed on to the hotel owner and the general manager. Last night we had quite the reverse issue - very chilly with fresh snow falling on the mountains and hills around Nelson - no open windows last night! Once again, thanks for your feedback, it is most appreciated. Warm regards Nick, on behalf of the entire team at the Grand Mercure Nelson Monaco

AccorHotels certified review
Janine Couples - 08/04/2018
« Very good »

We had a lovely time, room was wonderful although we could of done with a little more lighting. It was very hard to read in the lounge. Bed was super comfy and we enjoyed our weekend away

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janine Thanks for your review/feedback via our guest experience survey following your recent stay at the hotel. It was great to read that you enjoyed your stay, and that you particularly liked your accommodation (and the comfy bed), all which meant a lovely weekend break away was enjoyed. Terrific! Your comment on your check-in/out experience has been noted, and I've drawn it to the attention of the reception supervisor to discuss with the staff you dealt with. Once again, thanks for your feedback, it is most appreciated; and we hope to see you back again the next time you fancy a weekend break away from home. Warm regards Nick, on behalf of the entire team at the Grand Mercure Nelson Monaco

AccorHotels certified review
Lormie Couples - 08/04/2018
« Lovely experience »

Great staff at the reception. Clean and peaceful Love the village look.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lormie Thanks so much for your wonderful review/feedback via our guest experience survey after your recent stay with us. It was delightful to read that you enjoyed the clean, peaceful village environment of the hotel, which meant that overall you enjoyed a "lovely experience" - that's precisely what we hope to hear from our guests. We hope to see you again sometime soon when you next visit the beautiful Nelson/Tasman region. Warm regards Nick, on behalf of the entire team at the Grand Mercure Nelson Monaco

AccorHotels certified review
T Families - 07/04/2018
« Solid »

Apart from checking in and lighting, no complaints

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacque Thanks for your review/feedback via our guest experience survey following your recent stay with us. Your feedback is most appreciated, your comments regarding your check-in experience has been passed on to the team leader to discuss with the staff member on duty when you checked in. I've passed on your comments about the lighting to the hotel owner and our general manager, your definitely not the first to comment on the lighting. Once again, thanks for your comments, ALL feedback is most appreciated as it presents an opportunity to improve. Warm regards Nick, on behalf of the entire team at the Grand Mercure Nelson Monaco

AccorHotels certified review
Linzi Business - 06/04/2018
« The accommodation is just perfect »

Always very easy to check in and out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linzi Thanks for your review/feedback via our guest experience survey following your recent stay at the hotel; it was a pleasure to read that your latest stay was "just perfect" and that check-in/out was a breeze - great to hear. I trust your business trip to Nelson was a success, and we look forward to saying 'welcome back' the next time you're in town whether for business or pleasure. Warm regards Nick, on behalf of the entire team at the Grand Mercure Nelson Monaco

AccorHotels certified review
Michelle Families - 05/04/2018
« Comfortable and well equipped accommodation. »

Myself, husband and 2 boys (14 and 16) spent 2 nights here. The 2 bedroom cottage was really well equipped, washing machine (really useful when you are traveling around), coffee plunger and a decent supply of fresh coffee, 2 bathrooms and comfortable beds. Great value and would recommend it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle Thank you for your review/feedback via our guest experience survey following your recent stay with us at the Grand Mercure Nelson Monaco. It was a pleasure to read that your family enjoyed your stay, and that you enjoyed the facilities and amenities of your cottage accommodation. It was also pleasing to read that you found the hotel to be great value - please let your travel agent know that you enjoyed your stay with us so that they can recommend/sell the hotel again in the future with confidence knowing that their clients will be looked after. I do hope you had the opportunity to get out and explore the beautiful Nelson/Tasman region and to experience some of the very special attractions in the region. Once again, thanks for your feedback, I trust the rest of your time in New Zealand was as pleasant as your time in Nelson. Warm regards Nick, on behalf of the entire team at the Grand Mercure Nelson Monaco

AccorHotels certified review
Peter M. Friends - 05/04/2018
« Delightful accommodation and staff »

We ended up staying in 3 different rooms during our stay due to the tour we were doing. We found all rooms we stayed in extremely pleasant, clean and roomy. The staff were engaging and helpful. We would definitely stay there again if visiting Nelson.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter M., Thank you so much for your review/feedback following your recent stay at the Grand Mercure Nelson Monaco. I'm unsure why you ended up staying in three different rooms, but it was great to read that this did not detract from your stay, and it was pleasing to read that you found all your rooms very pleasant, clean and spacious. It was also delightful to know you found our staff engaging and helpful. We look forward to seeing you again on your next visit to the beautiful Nelson/Tasman region and I trust your next visit will be just as pleasant as the previous one. Warm regards Nick, on behalf of the entire team at the Grand Mercure Nelson Monaco

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