Hotel - Grand Mercure Nelson Monaco Apartments
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Nelson Monaco Apartments

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4.0/5 981 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WIFI in the communal areas (Paying)
    • WiFi access (Paying)
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Boutiques/shopping
    • Beauty salon (Paying)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request  (Nearby)
  • Golf  (Nearby)
    • Golf course 27 holes (Paying, Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Outdoor tennis court  (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Kayaking (Nearby)
    • Sailing facilities (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Karting facilities
    • Quad bikes (Nearby)
    • Roller-skating (Nearby)
    • Skating rink (Nearby)
    • Volley ball facilities (Nearby)


  • Breakfast  (Nearby)
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-10:30
    • Opening hours : Week-end 06:30-10:30
  • Snack & beverage machine

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

With 4 different accommodation options, there is something to suit everyone. The Standard hotel rooms have distinctive interior décor and the 1 Bedroom Studio Apartments are spacious and comfortable. For family and friends traveling together thetwo bedroom cottages are perfect, self contained and on two levels the bedrooms and living areas are separate. For that romantic weekend stay in a self contained Summerhouse Cottage, with its 4 poster bed and spa bath it’s a relaxing and charming.

  • 85 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 25 family rooms
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Toilets
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,505 reviews

Our guest reviews for Grand Mercure Nelson Monaco Apartments

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 981 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Tracey Couples - 13/03/2018
« Nelson »

Found the hotel was amazing, different experience being like a house. With great facilities. Only fault found was on check in, found receptionist not very helpful. When visited reception a short time later, found two different women who where very helpful.

AccorHotels certified review
Lezlie Families - 12/03/2018
« Beautiful room »

Greet stay, lovely facilities

AccorHotels certified review
Karen T. Families - 11/03/2018
« delightful and relaxing »

Enjoyed our stay after a week camping ensuite in each room excellent to have for all parties staying. a toilet on ground floor to save mutiple trips upstairs proved a little tedious for my sister who has hip replacements. The opposite bonus at night with ensuite rooms

AccorHotels certified review
Susanne R. Couples - 09/03/2018
« Incredibly comfortable in a gorgeous well appointed apartment. »

We arrived very tired after being up all night, and a little early and inquired if our room was ready but it was not. The receptionist found an apartment that was ready and it was gorgeous. Our upgrade was so generous and very considerate. Only wish we could have stayed longer.

AccorHotels certified review
Mccabes A. P. Friends - 06/03/2018
« Varied customer service »

Unfortunately when we arrived the hotel had made an error with our booking and only 1 room was available instead of 2 with no spare rooms remaining. The receptionist was great and rang many other hotels to find a room but there was nothing . After an hour we were told we could have a cottage currently being used for staff accommodation. We accepted after viewing it, and it had been cleaned and made up as best they could after another hour. Whilst waiting for the room to be cleaned we were offered drinks although the waitress had to do several trips as milk, spoons and sugar forgotten. We were given an excellent free evening meal with great service from the young American waiter. Unfortunately breakfast wasn't so good as the veggie choice was very late arriving after several reminders with very overdone poached eggs (had asked for fried but didn't want to wait any longer for it to be fixed). Remainder of stay was comfortable and if the above issues were ironed out we would recommend the hotel to others.

AccorHotels certified review
Judith W. Friends - 05/03/2018
« Shabby and difficult »

The furniture is shabby, but not chic. The stairs up to my room were horrific. Luckily a lovely cleaner lady helped me down with my bag.

AccorHotels certified review
Aileen E. Couples - 04/03/2018

Found room to be very dark. We were staying as part of a wedding party. Was disappointed to be told on arrival that the dining room was fully booked for dinner the 2 nights we were staying. We could order room service but would be charged $5 delivery fee??? Very difficult when you don't have transport. However we did find the hotel across the road very suitable for meals.

AccorHotels certified review
Tony Business - 04/03/2018
« Very handy location »

The stay was all ok, however I found the bathroom to be very small

AccorHotels certified review
Lesley Business - 02/03/2018
« Great as always »

I always find the team helpful and accommodating. The food is great in TMK and the waitresses and waiters are always happy to help, even when you ask for something that isn't the norm. I stay here whenever I am in Nelson for work (as long as I can get booked in) and this weekend I have stayed on with my family as I was keen to show them your facilities.

AccorHotels certified review
Erik S. Couples - 27/02/2018
« Nice in every way! »

Location by airport and quiet. We slept with the window open every night. Staff friendly and always helpful. Country feel and next to sea. Our 3rd visit and we’ll stay again!

AccorHotels certified review
Mike Couples - 27/02/2018
« Unique accommodations, surprisingly cozy, but lacks modern amenities. »

Overall, the stay was well. I loved the accommodations, the village is unique and very cozy. However, the lack of Air Conditioning during the summer made the stay a little uncomfortable.

AccorHotels certified review
Amy E. Couples - 26/02/2018

This was our first time staying here. A lovely complex, cottage was clean and had everything we needed. Handwritten personalised card on arrival in our room plus note advising of wedding with band playing that evening. We also didn’t hear which was fine. Special mention to tabatha kingi who took my booking over the phone and was very kind caring and accommodating to fit us in, plus follow up email. Great service.

AccorHotels certified review
Anonymous Couples - 26/02/2018
« Enjoyable »

Wished we had arrived earlier or had the time to stay an additional night. The location was perfect for an early departure to the airport. Loved the old English village setting opposite the water, village shops and green...very quaint. Very appreciative of the laundry after experiencing a few consecutive wet days. Lovely relaxed feel about the place.

AccorHotels certified review
Jess Families - 24/02/2018
« Lots of character, lovely accomodation »

It was a great stay. It was a shame that we arrived late in the evening and left early in the morning as I would have liked to look around more. The rooms were exceptionally clean, and the whole place oozed character. Staff were helpful, efficient and polite.

AccorHotels certified review
Sharon U. Friends - 24/02/2018
« Sharon »

Fantastic friendly reception staff, after reading trip advisor was a little concerned, however the hotel exceeded my expections, lovely large apartment,, with everything you need, maybe could do with updating in the future, but perfectly fine for our use. The restaurant was purely excellent, had the fish and chips, it was beautiful, best friend had the vegetable stack, and said it was out of this world, again staf excellent whom went the extra mile, thank you

AccorHotels certified review
Siobhan Couples - 24/02/2018
« Clean & tidy room, friendly & helpful staff and good value for money! »

Me and my partner had another great experience at your resort, we asked to stay in a particular room and the staff made sure we got this so request. Our room was clean and tidy and all staff we interacted with we're all very helpful and friendly. We are return customers and will continue to be future guests at your resort.

AccorHotels certified review
Vanessa M. Friends - 23/02/2018
« fantastic »

it was a beautiful place to stay, great price and great ammenities

TripAdvisor review
Couples - 23/02/2018
« Not up to Accor standards »

We checked into our room which was as hot as an oven and discovered that there was no air conditioning - we had 2 very.unconfomfortable warm nights. There is no undercover access to the restaurant in case of rain - which it did. The restaurant is very badly managed other than the shining star Tommy who bent over backwards to improve the experience. The hotel is quite isolated and a 10 minute drive to Nelson town.

Our hotel has responded to the review
Our hotel has responded to the review

Hi there Chris C Thanks for your review/feedback, it was disappointing to read that your stay did not live up to your expectations. As you mention, the weather in Nelson of late has been (unusually hot), and whilst the hotel does not feature air-conditioning we do have a (limited) supply of pedestal fans available from reception to assist with air movement. It was also disappointing to read that you thought our onsite restaurant is "very badly managed" - I wonder what gave you this impression, thank goodness you felt Tommy looked after you. As you mention, the hotel is a (short) drive from Nelson city itself, we like to think of the hotel as being on the right side of Nelson to do the right things! (We're also extremely handy to the Nelson airport). Warm regards Nick, on behalf of the entire team at the Grand Mercure Nelson Monaco

AccorHotels certified review
Rob A. Couples - 20/02/2018
« Excellent hotel, with very helpful and friendly staff. »

We stayed two nights, while on a self-drive tour of the South Island. Although we were affected by Cyclone Gita on departure, our stay was excellent throughout.

AccorHotels certified review
David G. Couples - 20/02/2018
« Quirky olde worlde English feel »

A very pleasant place to stay. On the first night we had a spacial apartment with a convenient kitchen area, on the second night a smaller room without the same facilities, but still very nice, clean and comfortable. Staff very helpful.

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