Hotel - Mercure Paris Champs Elysées Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Champs Elysées Hotel

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3.0/5 551 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Catering

  • Breakfast

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Choose your room from among our different categories: Standard, Privilege or Duplex Room

  • 46 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • Emergency exit map
    • Remote control TV
    • WiFi in your room
    • Manual temperature control
Our rooms fittings
3.7/5 AccorHotels Rating Based on 1,167 reviews

Our guest reviews for Mercure Paris Champs Elysées Hotel

100% genuine reviews from our guests

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3.0/5 TripAdvisor Rating Based on 551 reviews
AccorHotels certified review
Anonymous Couples - 10/02/2018
« GOOD »

GOOD

AccorHotels certified review
Anonymous Couples - 10/02/2018
« Just satisfied due to the location but hotel needs to be refurbished »

Excellent location (close from the Champs Élysée). Very friendly staff. The issue is that the hotel really need to be refurbished. Very old carpet, doesn’t feel the same standard of other Mercure 4 stars hotel I have been before (I.e Mercure Hotel The Hague)

AccorHotels certified review
Sem Business - 06/02/2018
« It was ok, too expensive for what it is »

- rooms too small - very expensive for the quality - Accor platinum membership didn’t bring any benefits, no lounge, no upgrade, not even wine selectable as welcome drink - no elevator, had to go up and down the stairs

AccorHotels certified review
Steve C. Couples - 06/02/2018
« Not a repeatable experience »

The hotel has seen better days, it is in need of some refurbishment and is beginning to look it. I asked for a quiet room, which is no mean feat for the location but in fairness it was a very quiet room. However in order to achieve that the room was up three flights of stairs in the back building with no elevator, not the end of the world but after hours trailing the streets of Paris it was a bit of a chore. But the room was tiny and the bedroom area was up a further spiral staircase that felt ready to give way any moment! With the bathroom and toilet in the lower area you really needed a strong bladder in the night. Also due to the usual practice of building rooms into the loft space the ceiling sloped heavily in the bedroom space further restricting any room for the built in wardrobes which looked like they were built for a dolls house. All very French and quirky but adding up to a less than satisfying experience. The service was very friendly but dare I say, sporadic. At breakfast there was often cutlery or glasses inexplicably missing, too much time taken to replenish breakfast items, but plenty of tables. Except they were mostly full of used crockery.

AccorHotels certified review
Hugues A. Business - 24/01/2018
« Well done »

short but good sleep. Everything was fine

AccorHotels certified review
Andy Business - 17/01/2018
« Hotel Guest Rooms need refurbishment. »

Staff were very pleasant and welcoming, sadly the guest room was not ....... especially the bathroom.

AccorHotels certified review
Amer F. Couples - 07/01/2018
« Lower my expectation! »

It was not pleasant stay. My room was too small, furniture and facilities are not well maintained.

AccorHotels certified review
Mrs M. J. Families - 06/01/2018
« Mrs Margaret J. »

We were extremely happy with our stay, meeting up with family from Holland over the Festive season. When making the reservation there was only a room available with a double bed and had requested a twin. On arrival you made every effort to accommodate us with the latter.If at all possible on another occasion perhaps we could up grade. Your staff on reception are charming and always ready to assist.Until our next visit both my husband and I would like to wish you A Happy 2018!!

AccorHotels certified review
Sean J. Families - 31/12/2017
« Generally a good experience though let down in some points. »

Returning to this hotel after several visits in the Christmas—New Year period and being responsible for 3 rooms (2 for 4 nights) on this occasion we were generally treated well and enjoyed our stay. The negative points were. 1. The room we requested had been given away. 2. We made a small request at breakfast for an alternative choice of cheese (apart from the goats cheese on offer) and this was inexplicably declined by the manager Christophe Piaf, who we never saw!!). Though not a big issue we then had buy our own cheeses! Minus points for not going the extra inch for good customers! Plus on Saturday (late breakfast) they ran out of food for 40 mins. 3. Staff should have more flexibility to assist guests. In spite of these things we did enjoy our stay though not as much as on our previous occasions.

AccorHotels certified review
Rodolfo L. Couples - 20/12/2017
« Small and cramped »

Small and old

AccorHotels certified review
Anna Friends - 04/12/2017
« Highly recommended »

Excellent, welcoming staff made checking-in easy and hassle free. The room was clean and well presented and had everything we needed. Thank You :*

TripAdvisor review
Family - 28/11/2017
« Weekend Get away »

The hotel was in a nice location but is in need of an upgrade the couch in the duplex I stayed in had some stains on them it's an older Hotel that very nice as far as the style it will give you a true sense of Parisian life

AccorHotels certified review
. Friends - 27/11/2017
« An excellent place to stay in Paris »

Good hotel, with an amazing service and amazing location, pretty close from subway and the best Paris area

AccorHotels certified review
Wynne E. Friends - 04/11/2017
« Bad service at breakfast »

Perfectly located Nicely decorated Reception excellent Comfortable bed BUT bedroom door does not close Room 403 BAD bad attitude by short staff member in breakfast room. Taller lady good Breakfast was always cold. You cannot eat COLD eggs. I complained four times. Always cold. The short lady grudgingly warmed the eggs and sausage in a microwave Not enough hash browns. No honey The eggs had some sort if green glug in them. What is this. Reheated egg perhaps from the day before This spoiled our stay. Cold eggs and surly service make me angry. I like to start my day with a good breakfast and a smile. This staff member needs some severe retraining. She is spoiling your hotel. It is not a prison it is. 4 Star hotel. I was dissappointed. I will be back and will expect fresh warm eggs and a smile

AccorHotels certified review
Gayatri J. Business - 04/11/2017
« Great service, small room and hotel lacked facilities »

Room very small No room service most of the time Service and breakfasts nice

AccorHotels certified review
Anonymous Couples - 17/10/2017
« Excellent »

Really comfortable beds and excellent location not far from the Eiffel Tower, shower cubicle very small and tight other than that very happy with my stay , I will definitely come back and book the same hotel, excellent service.

AccorHotels certified review
Praveen P. Business - 02/10/2017

The bathing enclosure is foolishly small. If it can be made large, please do that or at lease keep the door opening outside.

AccorHotels certified review
Anonymous Business - 29/09/2017
« Disappointed by the room »

It was my third stay in this hotel. The air con was not working, and my room was extremely hot, maybe something like 26 degrees. I had to sleep with the window open. The tap was leaking, and the shower cabin was not waterproof at all. After my shower the floor was very wet and I had to use several towels to try to wipe the water. I did the fast check out and even though I requested when I checked in to get the invoice sent by email I did not receive automatically as I was promised. I had to call the hotel this morning to ask for it. I spoke with Aurelie who send it to me. I also let her know of the issues I faced during my stay (air con and water) but she seemed that she could not care less and was not empathetic and a bit rude. As I mentioned I stayed 3 times but I dont think I will come again to your hotel given the last experience.

AccorHotels certified review
Mechele D. Solo - 28/09/2017
« I found it nice and good location »

I have still not had my 60 euro on the credit card removed from pending today is the 28 September and I cleared my hotel account on the 17 September so it is more than a week. I have been informed it my take 30 days. I find this a constant worry having to check my electronic banking for this correction.

AccorHotels certified review
Unsatisfied C. Business - 20/09/2017
« Worst experience in a while »

The room was in the basement so was forced to have the curtains drawn all day and night. I was woken up every time someone walked by. The room was also cold and without a proper shower. The shower was open and consequently everything was wet afterwards. All in all the worst experience in a long time.

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