ibis Styles Hotel Berlin Mitte Hotel

This is Russell B., the one who made the original booking ... While the A/c in 419 and 521 produced adequate cooling, the A/C in 509 did not do so. I had reported this problem to the staff at reception on Monday 21 Aug, and in the evening the reception reported that the technician had investigation and had determined that there was no problem and nothing needs to be done, because the A/C was being centrally controlled. We believed this explanation at face-value, even though I was waking up each morning with my tee-shirt drenched in sweat (please see attached photograph for evidence) - which is contrary to the Ibis mission statement, as published on the Ibis website. However on Thursday 24 Aug, I happened to compare the A/C cooling effect in 521 against that in our own room, and I was dismayed to discover that there was a very big difference – 521 was very comfortable, even cold, while our room 509 was hot and stuffy, even with the dial turned to “5 degrees (minimum)”. Once again I reported the problem to the staff at reception, but by then it was too late to do anything to help us, or even to call the technician.

We loved the trip and our stay at the hotel - the people who work there are kind and gracious and accommodating. I think some of the design decisions in the rooms are poor, however. For instance, the way the shower door opens, there's no place to put the towel to stand. Our first room didn't have a table, only the rolling cart. (Our second room did have a table.) There were not enough hangers for two people. I wish the breakfast included scrambled eggs not just boiled. Either way - aside from all of those things, the hotel is wonderful. Thanks!

Great hotel Great location Great breakfast Mostly friendly staff Beds are awful :(

Comfortable and in a good location easy to check in and out. Only problems I found were that the doors to the room were heavy and when left to shut would slam very loudly at all hours of the night, and that one morning the cleaner let herself into my room just before 9a.m. without knocking and left after she realised she woke me up. From then on I had the do not disturb sign on the door, but I don't think you should have to have a sign on the door telling them not to come in. They should knock and wait for a response. It's just a good thing I wasn't getting changed out having just gotten out of the shower.

We enjoyed our stay at this hotel. There is a nice friendly relaxed atmosphere in this hotel and the rooms are finished to a high standard and are well maintained.

Compact well designed hotel - small but very adequate. Great location and lots of innovative touches. Beds were great.

happy as always with Ibis - price - quality good breakfast only negative point was not very friendly attitude from the man who made out check-in, if not mistaking his name is Marc other people professional / friendly as expected

I arrived very late after a flight delay and was glad of 24 hour reception. I had to email the hotel re my delay and they replied promptly. The room was fine (I was only in it for a few hours!) The breakfast area was very busy and I didn't like the high bar stools at some of the tables.

Great stay, friendly front desk staff. Rooms clean.

Alles super!

Easy check-ins and outs. Friendly staff throughout the hotel. Reception staff acknowledgment. The entire breakfast team always pleasant, all of them good at their job and seemed happy working together. Excellent service from the room cleaners and again always polite greetings. Everything well stocked and replaced. Rooms not large but practical and modern. Excellent shower, good power and no water on the floor issues. Only slight issue was the room cooling system could be better. No adjoining/nearby room noise issues. Decent standard and choice of breakfast. Some nice touches which helped like the tips board from fellow travellers, free tea/coffee/water until 10pm, free newspapers. Things like that and the shoe shine and some of the other free services help make it feel more like a larger or more expensive hotel.

Stayed here a number of times. Perfect location, the best neighborhood in Berlin these days for food, shopping, culture, history, people. The hotel is pleasant. This trip was marred slightly by a strange check-in experience in which we were informed that our reservation had been cancelled because we had not supplied a credit card in advance. But, miraculously :-), the rooms were still available. Odd. We decided not to protet and accept the happy result aka status quo ante.

Very comfortable and spacious room (312). Quiet with good facilities. Excellent quality breakfast but seating arrangements not comfortable. Narrow tables and overcrowding. Reception staff extremely helpful.

Very good Location, very friendly staff. One improvement would be to have more low level tables and fewer bar stools in the breakfast room. The latter are a bit uncomfortable.