Hotel - ibis One Central
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Ibis Hotel Hotel

ibis One Central Hotel

Trade Centre District 
9914  Dubai
UNITED ARAB EMIRATES

473 reviews
TripAdvisor Rating Based on 473 reviews
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From 165.75 AED Non member rate
From 157.46 AED Member's rate Members’ Rate, join while you book
5.00P
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • DUBAI INTERNATIONAL
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Equipped with the new Sweet Bed by ibis bedding, our room offers everything you need for a comfortable stay: large double bed, desk, free WiFi, flat screen TV and stylish bathroom with shower. Interconnecting rooms are available.Equipped with the new Sweet Bed by ibis bedding, our room offers everything you need for a comfortable stay: two single beds, desk, free WiFi, flat screen TV and stylish bathroom with shower. Interconnecting rooms are available.

  • 588 rooms
  • 504 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,356 reviews

Our guest reviews for ibis One Central

100% certified reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 473 reviews
Certificate of excellence 2016
AccorHotels certified review
Rashid Business - 24/06/2017
« I like ibis one  »

Every thing was over expectation comparing by the value of money I paid. However, it was my first night with le clup ACCOR hotels and The receptionist had registered me, but I did not get any points for that night, even when I followed up with them, I did not get any point.

AccorHotels certified review
Mohammed Solo - 22/06/2017
« I was dissatisfied with the service at the hotel »

I was dissatisfied with the service of the hotel. Firstly, on check-in, I was asked to pay tourism tax. When I stated that I had made full payment inclusive of all taxes, the agent didn't even bother listening or checking my documents. He pressed on requesting for taxes. I filed a complaint with my booking provider and got the refund for tax. The question is not about the amount, as it was just AED 20, but it is about listening to your guests what they have to say and being courteous. Secondly, I tried to make an urgent phone call from my room but calls were not going through. When I checked with the front desk, I was asked to make a payment before I could make the phone call. Does the hotel expect guests to come all the way down to make a payment before they make a call?? It made me feel as if the hotel didn't trust me that I would pay for the phone call. They finally did allow me to make the phone call, but asked me to pay for it right away, which I did. I have stayed in many hotels across the globe but no hotel till date asked me to prepay for the services. Even if there are any charges then guests will settle it at the time of checkout. Last but not least, I requested for a late checkout (2 pm), which most hotels provide. It was agreed at the front desk, however, the following morning I was woken up twice by hotel staff asking me when I will checkout. This clearly shows that there is lack of coordination among hotel staff. I have stayed at Ibis in Singapore and in Hong Kong, the service was excellent. However, Ibis One Central in Dubai has disappointed me.

AccorHotels certified review
Marc Business - 21/06/2017
« Amazing  »

I like the service and the employes on the counter

AccorHotels certified review
Deepak C. Solo - 21/06/2017
« Understanding & caring hotel staff. »

Hotel is strategically located and close the Metro. Hence, commuting was easy. The hotel staff was quick to understand & resolve. Special mention of Aung in this respect. I also thought that the hotel took care of small impediments as & when they arose. All in all, a good stay.

AccorHotels certified review
Elie M. Business - 20/06/2017
« Improve personnel sourcing  »

Dear GM / One central When you first opened, you had a multinational workforce manning the front office, but gradually you have moved to All Indian Staff. My experience is that it lowers the quality of service and standards. In the interest of making more money, your receptionist knock guest room doors, while do not disturb sign is visibly hanged outside, to sell laundry service or ask for extension.

AccorHotels certified review
Shi Z. Business - 20/06/2017
« friednly people, clean »

good

AccorHotels certified review
Manoj K. Business - 19/06/2017
« Enjoyed my stay »

The Front Office staff was very helpful, polite. Very easy check in process. Clean rooms. Very hospitable staff.

AccorHotels certified review
Alexander D. Business - 18/06/2017
« Experience as expected from 3 star hotel »

In general I am satisfied with the hotel. Main disappointment was with room cleaning. There were a lot of dust on the floor and I had doubts if the room was every wet cleaned. The personnel was very polite and professional with my enquiries.

TripAdvisor certified review
Business - 18/06/2017
« Needs Improvements »

a) Stop disrespecting DO NOT disturb sign at the door. No one needs to sell laundry service or enquire room extension where there is a sign at the door. b) Front desk should not manned by Indian Only - Hire other people too. It only improves the quality of service and project the true identity of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience with us and for your patronage as a valued Le Club Accor Hotels member. We very much appreciate your constructive feedback following your recent stay with us. Your valuable comments on certain services are well noted and have been shared with the relevant to improve our guest's experience. We hope to welcome you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

AccorHotels certified review
Marios Solo - 17/06/2017
« My Standard hotel booking for Dubai »

I am frequent visitor of Dubai city and always book in ibis one central because it is clean and the location is great . One thing that would make me happier is to include breakfast without any extra charges.

AccorHotels certified review
Zahed E. F. Solo - 17/06/2017
« Over all good  »

I had a bad experience with the reception guy.I had a trouble in processing the payment.He promised he would call but then he left and an Indian receptionist lady started yielling

AccorHotels certified review
Sebastiansm Business - 16/06/2017
« Extremely satisfied »

All was great

AccorHotels certified review
Laurie Families - 15/06/2017

It was fine, only one employee was rude because I needed to make a phone call to the tour guide because they were so late, so she told me "that is enough two phone calls I am going to charge you 3 DHS per minute" her name finished in BOO and she had a very bad actitude, as customers we don't need that bad actitute from an employee were we were 8 nights, so sad and disappointed.

AccorHotels certified review
Siddharth M. Couples - 14/06/2017
« Very good »

The stay was very comfortable and to my utmost satisfaction. Guest services were efficient and up to mark

AccorHotels certified review
Darren L. Business - 09/06/2017
« Room for improvement »

Standard Ibis room but with fridge improvement but no latch lock in my room the(string is missing) and it's an adjoining room where I can hear the loud and noisy room next door in the middle of night so didn't have a good proper sleep. Accor points not updated.

AccorHotels certified review
Edward R. Friends - 08/06/2017
« Excellent  »

The reception staff was excellent. The night manager was a nice person, sorry I don't remember the name of those two persons who assist me but they where mind blowing. The place is amazing I stayed there for one night but the time I spend in pice Looking forward to Come back. Thanks

AccorHotels certified review
الياس Solo - 07/06/2017
« Mr  »

Great , excellent , unforgettable, memorable , fabulous , mavlous.

AccorHotels certified review
Moldovan T. Business - 07/06/2017
« Price- services/ perfect balance »

Shorten and beautiful.

AccorHotels certified review
Michel E. O. Business - 07/06/2017
« Extremely friendly staff  »

Excellent service as Always !

AccorHotels certified review
Manuel P. Families - 07/06/2017
« MAN »

VERY GOOD. ATTENTIVE personal,lovable people and ready to help.thank you,keep being SUPERB!

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