ibis One Central Hotel 3 stars

TripAdvisor rating 4.0/5 1,028 reviews
ibis One Central
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+ 22 Services
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Room 1

Number of guests
Children's age
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When making a booking at this hotel:

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  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Easy access to Dubai World Trade Centre

  • Private indoor car park

  • Walking distance to World Trade Centre Metro Station

  • Free WIFI

  • Bar with live music

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Gift shop/newspaper shop
Leisure and activities
  • Pool (Nearby)
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

ibis One Central

Trade Centre District
9914
dubai
united arab emirates

Tel: +97145195555

Fax: (+971)45195550

Contact email

Check-in from 14h00

Check out up to 12h00

  • NOVOTEL HOTEL :   27 NOVOTEL HOTEL

  • WORLD TRADE CENTRE :   RED LINE WTC

  • By train

    WORLD TRADE CENTRE At 0.3km / 0.19 miles

GPS :25.221433, 55.28622

Our accommodations

Equipped with the new Sweet Bed by ibis bedding, our room offers everything you need for a comfortable stay: large double bed, desk, free WiFi, flat screen TV and stylish bathroom with shower. Interconnecting rooms are available. Equipped with the new Sweet Bed by ibis bedding, our room offers everything you need for a comfortable stay: two single beds, desk, free WiFi, flat screen TV and stylish bathroom with shower. Interconnecting rooms are available.

Standard room- Queen size bed

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room
  • Bathroom products

Standard room - Two single beds

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room
  • Bathroom products

Our restaurants and bars

WOK & CO

Type of cuisine: International

Mix and fix. Cuisine without borders in a trendy setting. Select the ingredients to create your own menu - everything is cooked in a wok as you watch.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CUBANO-LITO BAR & GRILL

Photo non contractuelle / Strictly non binding

The Cuban themed Bar allows all guests to get a Latin fix, be it from the authentic light snacks and drinks or spicy live music.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 95

  • Maximum capacity: 75 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
ibis One Central

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

3,699 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,028 reviews

Customer review rating 4.2/5

Aisha Families - 10/09/2019 AccorHotels review

Please next time i want my room to be at the nearest floor from the lobby

Dear Aisha, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central and for your patronage as a valued Le Club Accor Hotels Silver member. It is a pleasure to learn that overall you had a pleasant stay with us and that the hotel's services and facilities have met your expectations. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager
Customer review rating 4.2/5

R V. Business - 10/09/2019 AccorHotels review

Pleasant stay.

Dear R V., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. It is a pleasure to learn that you had a pleasant stay with us and that the hotel's services and facilities have met your expectations. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Excellent

Customer review rating 4.2/5

Priya Couples - 09/09/2019 AccorHotels review

Good location. Good hotel. Good service and great buffet breaky

Dear Priya, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central and for your patronage as a valued Le Club Accor Hotels Silver member. It is a pleasure to learn that you had a pleasant stay with us and that the hotel's services and facilities have met your expectations. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Good

Customer review rating 4.2/5

Sai Couples - 09/09/2019 AccorHotels review

Nice

Dear Sai, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. It is a pleasure to learn that you had a pleasant stay with us and that the hotel's services and facilities have met your expectations. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Chairman/CEO

Customer review rating 4.2/5

Roger W. Business - 08/09/2019 AccorHotels review

I love the hotel. It is an excellent facility, conveniently located, good restaurant facilities, near taxi and metro transportation. Friendly and helpful staff. An all around class experience.

Dear Roger W., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central and for your patronage as a valued Le Club Accor Hotels Classic member. It is a pleasure to learn that you had a pleasant stay with us and that the hotel's location, services and facilities have met your expectations. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

I am so satisfied

Customer review rating 4.2/5

Elwaleed B. Business - 08/09/2019 AccorHotels review

Good Reception,Kind Staffers,Fast service,Comfortable place,Strategic Location

Dear Elwaleed B., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central and for your patronage as a valued Le Club Accor Hotels Silver member. It is a pleasure to learn that you had a pleasant stay with us and that the hotel's services and facilities have met your expectations. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Two days stop in Dubai

TripAdvisor rating 4.0/5

1967davidev Couples - 08/09/2019 TripAdvisor review

I am visiting Dubai quite often for business. This time I decided to stay at Ibis One Central. The accomodation was excellent. Good position in Dubai with Metro Station World Trade Center nearby. Room was average as usual in Ibis style. We appreciated the possibility to do early check-in without any extra fee. We tried the restaurat Wok and it was excellent. I definitely reccomend thi hotel for short period stays in Dubai

Dear 1967davidev, We are happy to learn that you had a pleasant stay at Ibis One Central and that our services and facilities were up to your satisfaction. We appreciate you recommending us as destination of your choice in Dubai and we look forward to the pleasure of welcoming you again soon for another pleasant stay. Warm Regards, Frederic Gitzner Cluster General Manager

satisfied

Customer review rating 4.2/5

Jan Business - 07/09/2019 AccorHotels review

it was good but you need to provide toothpaste toothbrush in washroom

Dear Jan, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. We very much appreciate your constructive feedback following your recent stay with us. Your valuable review has been shared with the team so that they are aware of the areas requiring attention. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager
Customer review rating 4.2/5

Kumar V. Business - 07/09/2019 AccorHotels review

Room size is not as expected. Room Facilities is not up to the mark. Overall Experience is satisfactory.

Dear Kumar V., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. We very much appreciate your constructive feedback following your recent stay with us. Your valuable review has been shared with the team so that they are aware of the areas requiring attention. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Excelent

Customer review rating 4.2/5

Orlando L. Couples - 07/09/2019 AccorHotels review

Very good service and hotel location

Dear Orlando L., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. It is a pleasure to learn that you had a pleasant stay with us and that the hotel's services and facilities have met your expectations. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager
Customer review rating 4.2/5

Mansour A. Business - 07/09/2019 AccorHotels review

Very good

Dear Mansour A., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. It is a pleasure to learn that you had a pleasant stay with us and that the hotel's services and facilities have met your expectations. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Highly discriminating

Customer review rating 4.2/5

P..t S. Business - 07/09/2019 AccorHotels review

The hotel reception made me wait for long without even asking why I have been waiting there for. The restaurant manager was so discriminating against Indian,as he has specifically mentioned to my colleague ( who is an Indian by origin, however a British passport holder) that , the bad experience he had to face in the restaurant was due to the fact that ,the hotel didn't know that he was a British,they felt that he was an Indian. The hotel reception/ room service was very arrogant. The overall cleanliness was good, however the customer service was so pathetic. The hotel staff was justifying the reason for poor customer service as it's a budget hotel.

Dear P..T S, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. We understand your stay has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you with regard to the service of our team. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. Rest assured that all your comments are well received and have been shared with the management team to enhance our guest experience. We hope you will give us another opportunity to welcome you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Jose

Customer review rating 4.2/5

Jose Couples - 06/09/2019 AccorHotels review

Good experience. Very good service for the best price.

Dear Jose, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. It is a pleasure to learn that you had a pleasant stay with us and that the hotel's services and facilities have met your expectations. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Poor coordination

Customer review rating 4.2/5

A. A. Business - 06/09/2019 AccorHotels review

Very normal, can be drop to poor when it comes to the coordination

Dear A. A., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. We understand your overall stay with us has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Rest assured that your comments are well received and have been shared with the management team to enhance our guest's experience. We hope you will give us another opportunity to welcome you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Unsatisfactory

Customer review rating 4.2/5

A., S. Business - 05/09/2019 AccorHotels review

Majority of your staff need training on how to treat guests. I pelt unwelcome during my stay with you. I struggled to roll my bags from the point of drop off to reception as well as from the reception to my room. No smiles on the faces of most staff. I will never recommend Ibis One to anyone!

Dear A. S., Thank you for taking the time to inform us about your recent experience at Ibis One Central. We understand your stay has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Our customer service plays an essential role in making our guest’s visit memorable and kindly note that this is not indicative of the standards we aspire to offer. At Ibis we pride ourselves on having a dedicated training academy which covers all aspects of the hotels services, specifically guest interaction, however your comments clearly highlight an area which require our immediate attention. Rest assured, your comments have been well noted and have been addressed with relevant departments to enhance our guest experience. We hope you will give us another opportunity to welcome you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Reasonable value but very noisy and uncomfortable

Customer review rating 4.2/5

Joe Business - 05/09/2019 AccorHotels review

I was on the 15th floor for around 45 nights, and I could barely sleep because of the loud slamming of doors and noise coming from nearby rooms and the hallway. The rooms are good but there are no couches if one wants to sit. Only option is bed.

Dear Joe, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central and for your patronage as a valued Le Club Accor Hotels Silver member. We understand your stay has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you with regards to the disturbance you experienced during your stay. Rest assured that your comments are well received and have been shared with the management team to avoid any future recurrence and enhance our guest's experience. We hope you will give us another opportunity to welcome you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Long weekend in Dubai

Customer review rating 4.2/5

Ibrahim Solo - 04/09/2019 AccorHotels review

My stay was very pleasant, I enjoyed the central location of the hotel, and the close proximity to the metro station. The room was clean and the bed was comfortable, just what I expected from a Accor hotel.

Dear Ibrahim, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central and for your patronage as a valued Le Club Accor Hotels Gold member. It is a pleasure to learn that you had a pleasant stay with us and that the hotel's services and facilities have met your expectations. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

All good!

Customer review rating 4.2/5

Rafael M. Friends - 03/09/2019 AccorHotels review

All good.

Dear Rafael M., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. It is a pleasure to learn that you had a pleasant stay with us and that the hotel's services and facilities have met your expectations. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

A Little Above Average

Customer review rating 4.2/5

Amir Friends - 01/09/2019 AccorHotels review

It was a bit above average. Vallet guy was not available sometimes for even 20 mins. and other times he was very slow. Rooms did not have toiletries. No tissues.

Dear Amir, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. We very much appreciate your constructive feedback following your recent stay. Your valuable review has been shared with the team so that they are aware of the areas requiring attention. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Comfortable and good location

Customer review rating 4.2/5

Andrew F. A. Solo - 01/09/2019 AccorHotels review

Everything was easy and the room was very nice and comfortable. The breakfast was really good and plentiful. Easy access to the metro so I could get everywhere I needed.

Dear Andrew, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. It is a pleasure to learn that overall you had a pleasant stay with us and that the hotel's services and facilities have met your expectations. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager
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