ibis One Central Hotel 3 stars

TripAdvisor rating 4.0/5 1,067 reviews
ibis One Central
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+ 22 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Easy access to Dubai World Trade Centre

  • Private indoor car park

  • Walking distance to World Trade Centre Metro Station

  • Free WIFI

  • Bar with live music

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Gift shop/newspaper shop
Leisure and activities
  • Pool (Nearby)
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

ibis One Central

Trade Centre District
9914
dubai
united arab emirates

Tel: +97145195555

Fax: (+971)45195550

Contact email

Check-in from 14h00

Check out up to 12h00

  • NOVOTEL HOTEL :   27 NOVOTEL HOTEL

  • WORLD TRADE CENTRE :   RED LINE WTC

  • By train

    WORLD TRADE CENTRE At 0.3km / 0.19 miles

GPS :25.221433, 55.28622

Our accommodations

Equipped with the new Sweet Bed by ibis bedding, our room offers everything you need for a comfortable stay: large double bed, desk, free WiFi, flat screen TV and stylish bathroom with shower. Interconnecting rooms are available. Equipped with the new Sweet Bed by ibis bedding, our room offers everything you need for a comfortable stay: two single beds, desk, free WiFi, flat screen TV and stylish bathroom with shower. Interconnecting rooms are available.

Standard room- Queen size bed

  • Max. number of persons: 2
  • Area: From 19
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Standard room - Two single beds

  • Max. number of persons: 2
  • Area: From 19
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Our restaurants and bars

WOK & CO

Type of cuisine: International

Mix and fix. Cuisine without borders in a trendy setting. Select the ingredients to create your own menu - everything is cooked in a wok as you watch.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CUBANO-LITO BAR & GRILL

Photo non contractuelle / Strictly non binding

The Cuban themed Bar allows all guests to get a Latin fix, be it from the authentic light snacks and drinks or spicy live music.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 95

  • Maximum capacity: 75 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
ibis One Central

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

3,973 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,067 reviews

Request for non smoking room not honored. Given a smoking room

TripAdvisor rating 4.0/5

yolie5910 Solo travel - 11/11/2019 TripAdvisor review

I had to give this location a lower rating as a result of being given a smoking room(1321) when I specifically requested a non-smoking room at check in. I checked in online ahead of arriving and upon arriving, which was after 11 pm, I requested a higher floor away from the elevator. I was offered a smoking room but refused it. I am not a smoker. I was given room 1321( a smoking room) without being told that it was. I was pleased to be assigned a high floor, but kept wondering why it felt like I was surrounded by smoke, but to my fault never questioned it. If you specifically requested non smoking why would they give you a smoking room? That was my thinking. Only upon my departure, on the way out I asked a cleaning staff person, if the 13th fl was a smoking fl and he informed me that both 12th and 13th floors were smoking floors. This is more than just being disappointed with a room. We all know the harm done as a result of second hand smoke.

Fantastic and value for money!

Customer review rating 4.2/5

Vivek Families - 06/11/2019 Confirmed reviews AccorHotels

Nice and very clean, service is very prompt. Staff is very polite and helpful. Rooms are on the smaller side but good and convinient considering the prime location in Dubai.

Value for money with good professional staff and well maintained facility

Customer review rating 4.2/5

Mr J. C. (. O. Business - 06/11/2019 Confirmed reviews AccorHotels

The Ibis Hotel I consider to be a business hotel for medium to long term stays which are in Dubai terms value for money. Very well maintained and clear property with staff who are professional and courteous. I would have no problem recommending the Ibis Hotels to any of my colleagues as opposed to leasing apartments.

Not enough space for 2

Customer review rating 4.2/5

Daria I. Friends - 06/11/2019 Confirmed reviews AccorHotels

Hello! We really enjoyed staying in your hotel - the location and breakfast were fantastic. However, it was really not enough space for 2 people with luggage. The room would definitely benefit from extra wardrobe space or extra shelves. Thanks!

Responsive and helpfull team

Customer review rating 4.2/5

Mehran R. Business - 05/11/2019 Confirmed reviews AccorHotels

-Hotel team are nice and responsive. They tried their best to rectify my issue regarding EK transportation -TV system seems not working properly. Hanging again and again. Maintenance guy reset the system and tried his best to troubleshoot the system however issue was not something that he could solve it. Something with system!

Mr

Customer review rating 4.2/5

Kene A. Business - 05/11/2019 Confirmed reviews AccorHotels

very good

Dear Mr. Kene a., We would like to thank you for choosing ibis One Central as your hotel of choice during your recent visit. We are more than happy to learn that your stay in our hotel has met your expectations and that you were satisfied with your overall experience. We appreciate that you took your time to leave us a positive feedback and we hope that we will have more opportunities of welcoming you back in the near future. Sincerely yours, Frederic Gitzner, Cluster General Manager

I liked it because it new and clean

Customer review rating 4.2/5

Misfer A. Business - 05/11/2019 Confirmed reviews AccorHotels

Ver good, except valet parking is as rude.

Dear Misfer Aldhafeer, We would like to take this opportunity to thank you for choosing ibis One Central during your recent stay. We appreciate your positive feedback regarding your experience in our hotel and we are pleased to learn that it has met your expectations. We are sorry for your negative experience regarding our valet services. Rest assured that we have forwarded this matter to the concerned team to assist in maintaining our standards of service and to enhance our guest experience. We wish you more safe travels and we look forward to welcome you again soon! Warm Regards, Frederic Gitzner Cluster General Manager

Nice cozy rooms, good service, neat place to stay

Customer review rating 4.2/5

Ashwini Couples - 05/11/2019 Confirmed reviews AccorHotels

We came to visit Dubai for 3 days and this place was right in the middle of all the attractions we had planned to visit. It was close to the metro too which helped us to move around easily. The rooms were small yet comfortable and we were amazed to find all the facilities packed in it. A good place to stay.

Dear Ms. Ashwini, First and foremost, we would like to thank you for choosing ibis One Central as your hotel of choice during your most recent visit. We are delighted to learn that you had a pleasant stay with us and that you were satisfied with your stay in the hotel especially with your room experience and the accessibility of our location. We hope that we will have the opportunity to welcome you back in your future visits and we wish you only the best of travels! Sincerely yours, Frederic Gitzner Cluster General Manager

Great staffs

Customer review rating 4.2/5

Jungbin Business - 05/11/2019 Confirmed reviews AccorHotels

Excellent stay

Dear Mr. Jungbin, We thank you for taking the time to answer our online guest questionnaire and for choosing ibis One Central as your hotel of choice during your recent visit. Your feedback is well appreciated as we value your positive experience and we are more than delighted to hear that your experience at the hotel has definitely met your expectations. We have shared your great feedback to our team to offer motivation to continuously enhance our guest experience. We wish you the best of safe travels and see you again soon! Sincerely yours, Frederic Gitzner, Cluster General Manager

Average

Customer review rating 4.2/5

L. Business - 04/11/2019 Confirmed reviews AccorHotels

Room size is not optimal and washroom is not of good standard

Dear Mr. L., Thank you for taking the time to answer our online guest questionnaire. We appreciate that you took the time to leave us your constructive feedback regarding your recent stay at ibis One Central. We would like to share that ibis One Central is an economy hotel offering a limited service concept in accordance to the hotel brand standards of ibis hotels globally. We do highly value your feedback so please be assured that we have shared your review to the team to enhance our guest experience. We hope that we will have the opportunity to welcome you again in the near future and we wish you the best of travels! Sincerely yours, Frederic Gitzner Cluster General Manager

The Best Location and the cleanest hotel

Customer review rating 4.2/5

Alexander A. Business - 04/11/2019 Confirmed reviews AccorHotels

Clean, simple and the best location. My only favorite place to recommend for any business traveler.

Dear Mr. Alexander A., Thank you for choosing ibis One Central as your hotel of choice during your recent visit. We thank you for your rating and your positive review citing the convenience and accessibility of our location and for your kind recommendation. We are really pleased that your overall experience had been pleasant and we hope to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager
Customer review rating 4.2/5

Abdullah S. Solo - 03/11/2019 Confirmed reviews AccorHotels

Comfortable and all the crew are friendly and the security

Dear Mr. Abdullah S., Thank you for choosing ibis One Central as your hotel of choice during your recent visit. We thank you for your rating and your positive review citing the great hospitality of our team members and that your stay has been comfortable and that it has met your expectations. We are really delighted to know that your overall experience had been pleasant and we hope to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager
Customer review rating 4.2/5

Ibrahim A. Business - 03/11/2019 Confirmed reviews AccorHotels

Excellent stay for 3 days

Dear Mr. Ibrahim a., First and foremost, we would like to thank you for choosing ibis One Central as your hotel of choice during your recent visit. We are delighted to hear that you had a pleasant stay with us and we were able to make your 3 days stay at the hotel memorable and something that has met your expectations. We hope that we will have the opportunity to welcome you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Good place to stay for business

Customer review rating 4.2/5

Anonymous Business - 03/11/2019 Confirmed reviews AccorHotels

The location was perfect for an event at the DWTC. Convenient to a variety of restaurants as well. Room lacked a clock and had a slight musty smell, but was clean and comfortable. Overall, a very good experience.

Dear Mr. B., We would like to thank you for choosing ibis One Central as your hotel of choice during your recent visit and for taking the time to share your feedback with us. It is our pleasure to hear that you had an overall good experience at the hotel and for your great review of our accessible location and we are pleased to know that you found it to an advantage. We hear your constructive feedback regarding your room experience and rest assured that we have shared your comments with our team to enhance our guest experience. We look forward to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Good hotel excellent location

Customer review rating 4.2/5

Ehab S. Business - 02/11/2019 Confirmed reviews AccorHotels

The stuff are cooperative and friendly

Dear Mr. Ehab S., Greetings from ibis One Central! Thank you for taking the time to answer our online guest questionnaire. First and foremost, we would like to take this opportunity to thank you for your continuous patronage at Ibis One Central and other ACCOR hotels as a valued Le Club Accor Gold member. We value your positive feedback regarding your recent stay and we are pleased that you were able to experience the great hospitality of our team and that you found our location to be an advantage. We have shared your feedback to the rest of our team in our aim to continuously enhance our guest experience. We hope that we will have the opportunity to welcome you back in the near future and we wish you the best of safe travels. Sincerely yours, Frederic Gitzner Cluster General Manager

Generally it was pleasing

Customer review rating 4.2/5

Yasin D. Business - 02/11/2019 Confirmed reviews AccorHotels

Food and beverages were fine, rooms were small but it was not a problem. Pricing and location is good. Only big problem is at checkout. After leaving our luggage to get in the evening, we needed a place to change and hotel showed us men's room to change. We were at least expecting somewhere like spa or dressing room. Changing in toilets were emberassing.

Dear Mr. Yasin D., We would like to first express our appreciation for choosing ibis One Central as your hotel of choice during your recent visit and for graciously taking the time to leave your feedback regarding your stay. We are pleased to learn that we were able to deliver and meet your expectations with your satisfaction of your dining and room experience, as well as the accessibility of our hotel’s location. We do hear and acknowledge your feedback on your dressing room concern and we do apologize for any inconvenience we might have caused you. Please know that ibis One Central is an economy hotel offering a limited service concept in accordance to the hotel brand standards of ibis hotels globally. Rest assured that we have shared your feedback to our team to enhance our guest experience. We hope that we will have the pleasure of welcoming you back in the hotel in the near future. Warm Regards, Frederic Gitzner Cluster General Manager

Customer focus

Customer review rating 4.2/5

Bilal Couples - 02/11/2019 Confirmed reviews AccorHotels

I don't want to chat much if any concerns call me 05…

Dear Mr. Bilal, Thank you for choosing ibis One Central as your hotel of choice during your recent visit. We thank you for taking the time to speak and share your feedback with our Front Office Manager and we value all the comments you have shared with us. Rest assured that all your concerns has been shared with the concerned teams to enhance our guest experience. We look forward to welcoming you again at ibis One Central in your future visits. Sincerely yours, Frederic Gitzner Cluster General Manager

Satisfactory

Customer review rating 4.2/5

S. B. Business - 01/11/2019 Confirmed reviews AccorHotels

Good

Dear Mr. S. B., Thank you for choosing ibis One Central as your hotel of choice during your visit. We are delighted to learn that you were satisfied with your stay and we hope to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

nice and clean, friendly staff

Customer review rating 4.2/5

Lars B. Business - 01/11/2019 Confirmed reviews AccorHotels

na

Dear Mr. Lars B., Thank you for sharing your review regarding your recent visit at ibis One Central. We are pleased to know that you enjoyed your stay at the hotel and we appreciate you highlighting the cleanliness of the hotel and the great hospitality of our team. Your kind words will surely serve as an encouragement as we strive to continuously improve the quality of our service. We hope to have the pleasure of welcoming you back soon for another memorable experience. Warm Regards, Frederic Gitzner Cluster General Manager

Alhajim

Customer review rating 4.2/5

Anonymous Solo - 01/11/2019 Confirmed reviews AccorHotels

Outstanding very good

Dear Mr. Y., Thank you for taking the time to answer our online guest questionnaire. We are delighted to learn that you had a wonderful experience during your recent stay at ibis One Central. We value your positive review of our hotel and we are delighted that we are able to make your stay satisfying and one that has met your expectations. We look forward to the next opportunity that we get to welcome you back at ibis One Central! Warm Regards, Frederic Gitzner Cluster General Manager
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