Hotel - ibis One Central
Ibis Hotel Hotel Ibis Hotel Hotel

ibis One Central Hotel

4.0/5 762 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • DUBAI INTERNATIONAL
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Equipped with the new Sweet Bed by ibis bedding, our room offers everything you need for a comfortable stay: large double bed, desk, free WiFi, flat screen TV and stylish bathroom with shower. Interconnecting rooms are available.Equipped with the new Sweet Bed by ibis bedding, our room offers everything you need for a comfortable stay: two single beds, desk, free WiFi, flat screen TV and stylish bathroom with shower. Interconnecting rooms are available.

  • 588 rooms
  • 504 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.2/5 AccorHotels Rating 2,457 reviews

Our guest reviews for ibis One Central

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 762 reviews
Giuseppe Business - 17/07/2018 AccorHotels certified review
« From excellent to average..... »

Ibis One Central is my home in Dubai and sadly over the past few months the overall performance has gone down dramatically. Still very friendly and professional staff, but there is a clear lack of consistency in the service. From housekeeping to the kitchens it looks like the coordination has disappeared. I will continue booking at IOC as it is conveniently located for my work, but I feel like the sparkle has gone....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giuseppe, Thank you for taking the time to share your experience with us and for your patronage as a valued Le Club Accor Hotels Platinum member. Whilst it is a pleasure to hear that Ibis One Central became your home in Dubai, we are sorry to learn that certain services and facilities did not meet your expectations. We very much appreciate your constructive comments and rest assured that respective departmental heads have been informed and measures will be taken to improve our services and offerings. Once again, thank you for sharing your experience and we look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Amina A. Business - 16/07/2018 AccorHotels certified review
« Good »

Was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amina a., Thank you for taking the time to share your experience with us. It is a pleasure to learn that overall you enjoyed your recent stay at ibis One Central and were pleased with the hotel's services and facilities. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Anne-marie P. Couples - 13/07/2018 AccorHotels certified review
« friendly service and comfortable place to stay »

Really appreciated the friendly staff.. One even printed out a document for me that I had forgotten to bring...nothing was a bother... Very pleasant stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne-Marie P., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central and for your patronage as a valued Le Club Accor Hotels Silver member. It is a pleasure to learn that you enjoyed your recent stay with us and that you were pleased with the warm hospitality of our team. We look forward to the pleasure of welcoming you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Fagade S. A. J. Business - 11/07/2018 AccorHotels certified review
« It was nice »

It was so nice being with ur really appreciate ur accommodation is so lovely thanks so much for the free breakfast enjoy being with you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fagade sherif, Thank you for taking the time to share your experience with us. We are happy to read that you had a pleasant stay at ibis One Central and were pleased with the hotel's services and facilities. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Matt Couples - 10/07/2018 AccorHotels certified review
« Rude and unorganised hotel »

We had booked a double room using Hotels.com and when we arrived there were no double rooms available. The hotel staff noted that "we should pay more attention to the small print" which at the end of the email states that "room preferences cannot be guaranteed". Having booked countless of hotels through Hotels.com and other websites, I have never come across this issue and found it shocking that Ibis overbooks its double rooms creating these issues. The difference between a double and twin room should not be counted as a 'preference' as in other hotels especially when they are listed separately upon booking. And if you cannot guarantee a particular room this should be made a lot more clear when booking as if I knew this was the case prior I wouldn't have chosen to stay at Ibis. After 30 minutes of debate and asking to speak to a more senior member of staff we were eventually moved to another hotel in order to have the double room we paid for - but again it shouldn't have taken this long. To top it off, when leaving Ibis we asked the porter for a local taxi and he wouldn't stop pestering us to take the more expensive hotel taxi, then showing he's visibly annoyed and not helping us load the suitcases into the car when the local taxi came.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matt, Thank you for taking the time to share your experience with us. On behalf of the team, please accept our sincerest apologies that we have not met your expectations during your stay and for any inconvenience which may have been caused. At Ibis, we strive to provide a superior service experience for every customer and while we aim to fulfill all guest requests, the room type may be subject to the Hotel’s room availability upon arrival. Specific to your situation, regrettably we were unable to assist with a double bed based on your request due to the high demand on that specific room type on the day of your arrival. At Ibis we pride ourselves on having a dedicated training academy which covers all aspects of the hotels services, specifically guest interaction, however your comments clearly highlight an area which require our immediate attention specific to your departure experience from Ibis One Central. Rest assured, your comments have been well noted and have been addressed with the relevant departments to ensure there is no future recurrence and to enhance our guest’s experience. We hope you will give us another opportunity to welcome you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Business - 10/07/2018 TripAdvisor review
« disapointed »

Smoking room instead of non smoking then after change nosy room with very dusty and paintt peeeling dust environnement. despeite very friendly staff very disapointed by this hotel lack of cleanlyness. during a nearly one week stay only one room 202 was appropriate

Our hotel has responded to the review
Our hotel has responded to the review

Dear philippe60300, Thank you for sharing your review with us. We are sorry to learn that the overall experience of your stay did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. Rest assured that your comments have been addressed with the concerned departments to enhance our guest's room experience. We hope you will give us another opportunity to welcome you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Gil Couples - 09/07/2018 AccorHotels certified review
« SATISFIED »

First, your duty front desk/receptionist staff is friendly and helpfull and when it comes to the room were we stayed it was always clean and very well organized but the only thing or rather a suggestion is the toilet accessories.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gil, Thank you for taking the time to share your experience with us. It is a pleasure to learn that overall you had a pleasant stay at ibis One Central and were pleased with the hotel's services and facilities. Rest assured that your comments have been well noted in our effort to ensure we develop new initiatives based on our guest’s feedback. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Kiko Couples - 08/07/2018 AccorHotels certified review
« As expected. »

Shower door seal is very bad causing water to spill on the toilet floor whenever we showered. Valley parking attendant is not courteous enough along with the Security guard. Front Desk cueing system is unorganized. They don't even lead us to the proper cue if we're standing in a wrong cue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kiko, Thank you for taking the time to share your experience with us. We are sorry to learn that the overall experience of your stay did not meet your expectations and we would like to offer you our sincere apologies for any inconvenience we may have caused you. Your valuable comments on certain services and facilities were taken on board in our endeavor to improve our services and offerings in order to better meet our guest expectations. We hope you will give us another opportunity to welcome you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Mohamed K. Couples - 06/07/2018 AccorHotels certified review
« My lovely hotel »

As always perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed k., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central and for your patronage as a valued Le Club Accor Hotels member. We are delighted to learn that you enjoyed your recent stay with us and that you were pleased with the hotel's services and facilities. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Luis Solo - 05/07/2018 AccorHotels certified review
« Wonderful hotel »

Nice hotel Nice people Very clean Excellent breakfast buffet Comfortable room Excellent location of the hotel to visit Dubai

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luis, Thank you for taking the time to share your experience with us. We are delighted to learn that you enjoyed your recent stay at ibis One Central and were pleased with the hotel's location, services and facilities. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Dipankar S. Couples - 03/07/2018 AccorHotels certified review
« BUDGET HOTEL AND DON'T EXPECT ANYTHING EXTRA »

PROS- CLEANLINESS PRICE CONS- NOISY ( LOUD DRILLING NOISES IN THE MORNING) BAD SERVICE - WE ASKED FOR AN IRONING BOARD AND AN IRON FOUR TIMES AND STILL DIDN'T GET IT. WAITED FOR HALF AN HOUR AND FINALLY GAVE UP. RUDE STAFF- FRONT DESK STAFF REFUSED TO ACKNOWLEDGE ANY PROBLEMS AND WAS RUDE IN DEALING WITH US

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time to share your experience with us. We understand your stay has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us and the issues that you faced during the stay are not indicative to the standards we aspire to offer. We can assure you that we continuously developing our team through a dedicated training program, however your comments clearly highlight areas that require our immediate attention. Rest assured, your comments have been addressed with the team and measures have been taken to improve our service. Once again, we thank you for sharing your valuable feedback with us and would like to assure that anything brought to our notice is treated with care and attention it deserves. We hope to have the opportunity to better serve you in the future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Rohan S. M. F. Business - 02/07/2018 AccorHotels certified review
« My Stay At Ibis One Central wsa pleasant. »

I find staying at this property convenient and practical. I just have one request please can you be flexible on the check inn and check out times. if you please go through your records you will see that Emirates Holidays have booked me for the 7/7/2018. Checking in is ok this time but my check out is on the 09/7/2018 (12 noon) i have to be at the airport at 1am 10/7/2018 what do i do, without booking an extra day? Please help. Best Regards Rohan F.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rohan S M F., Thank you for taking the time to share your experience with us. It is a pleasure to learn that you enjoyed your recent stay at ibis One Central and were pleased with the hotel's services and facilities. We also happy to confirm a late check out till 10 pm during your next stay with us, from 7th of July till 9th of July 2018. We look forward to welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Ranjeet Couples - 02/07/2018 AccorHotels certified review
« Very average stay, not very suitable for a leisure stay »

Average experience. Rooms cramped, not value for money. breakfast platter average, no room service the only good thing because of which i stayed was location, nothing else. Everything else was average.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ranjeet, Thank you for taking the time to share your experience with us. We are sorry to learn that the overall experience of your stay did not meet your expectations and we would like to offer you our sincere apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. Rest assured that your comments are well noted and have been shared with the management team to enhance our guest's experience. We hope you will give us another opportunity to welcome you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Ad Couples - 28/06/2018 AccorHotels certified review
« Convenient, clean and overexpectations »

I had a nice stay at Ibis one central which is really one of the top notch branches I been too. I like how clean it was, spacious and had a positive vibe all around. My score was not highest however due to having a minor issue of really loud neighbors that we asked the lobby to tell them to quiet down however there was not significant change hence my score was lowered. Overall, I would definitely come again and strongly recommend my friends to stay here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdulrahman A., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central and for your patronage as a valued Le Club Accor Hotels member. It is a pleasure to learn that overall you had a pleasant stay with us and were pleased with the hotel's services and facilities. We have noted your feedback regarding the disturbance you experienced from other guests during your stay and rest assured this is an isolated occurrence, not indicative to the service and standards we strive to achieve. Rest assured we have addressed these matters with the relevant managers to ensure that measures will be taken to avoid any recurrence. We look forward to the pleasure of welcoming you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Anonymous Business - 27/06/2018 AccorHotels certified review
« Mr »

Great, quiet and clean place

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central and for your patronage as a valued Le Club Accor Hotels Silver member. We are delighted to learn that you enjoyed your recent stay with us and were pleased with the hotel's services and facilities. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Jeicelle Couples - 26/06/2018 AccorHotels certified review
« Short Vacation »

Good, But i think the room has no slippers nor toothbrush.. We also had one bottled of water. but the atmosphere and ambiance is very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeicelle, Thank you for taking the time to share your experience with us. It is a pleasure to learn that overall you had a pleasant stay at ibis One Central. Your valuable comments have been shared with the team, so that they are aware of the areas requiring attention. We hope you will give us another opportunity to welcome you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

A. Families - 26/06/2018 AccorHotels certified review
« A hotel that is 3 star but feels like a 5 star »

Very pleasant staff, Miss Kushi was very helpful and lots of smiles, rooms are very clean, small compared to a 5 star but all we need is well organized like a 5 star, toilets are clean and decors are cheerful and alive... Vending machines at floor levels and convenience store at the lobby is very much appreciated. The best Ibis I've been to so far....

Our hotel has responded to the review
Our hotel has responded to the review

Dear A., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central and for your patronage as a valued Le Club Accor Hotels member. We are delighted to learn that you enjoyed your recent stay with us and were pleased with the hotel's services, facilities and the warm hospitality of our team. Your kind words will be shared with Khushi and the entire team. We look forward to the pleasure of welcoming you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

O. A. Solo - 26/06/2018 AccorHotels certified review
« It was amazing! »

Very good experience, everything was perfect. Nothing to complain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear O. A., Thank you for taking the time to share your experience with us. We are happy to read that you had a pleasant stay with us and were pleased with the hotel's services and facilities. We look forward to the pleasure of welcoming you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Aileen M. P. Families - 25/06/2018 AccorHotels certified review
« Clean rooms »

Nice, comfortable and clean rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aileen Marie P., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central and for your patronage as a valued Le Club Accor Hotels member. We are happy to read that you had a pleasant stay with us and were pleased with the hotel's services and facilities. We look forward to the pleasure of welcoming you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Ujjwal L. Solo - 25/06/2018 AccorHotels certified review
« Decent hotel but lack facility »

The hotel is ok for a single person not for families, rooms are small and has no amenities for kids. Plus keep one water bottle for a family is totally not justified. Lack of charging adapter, no concierge and other operational issues are bit led down.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ujjwal L., Thank you for taking the time to share your experience with us. We very much appreciate your constructive feedback following your recent stay at Ibis One Central. Your valuable comments on certain services and facilities were taken on board in our endeavor to improve our services and offerings in order to better meet our guest expectations. We hope you will give us another opportunity to welcome you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

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