Hotel - Mercure Amiens Cathedrale Hotel
Mercure Hotel Mercure Hotel

Mercure Amiens Cathedrale Hotel

4.0/5 1,297 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 9  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 06:30-23:00

Business services

  • 9 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Choose from the hotel's rooms and suites: Standard or Privilege Rooms, Prestige or Cathedral Suites with a balcony and magnificent views of the cathedral.

  • 102 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 46 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,630 reviews

Our guest reviews for Mercure Amiens Cathedrale Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,297 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
G T. Couples - 03/01/2019 AccorHotels certified review
« Comfortable and Central Hotel »

We stay at Mercure hotels whilst travelling in France because we generally find them excellen value with the hotels being very clean and well maintained. Our last trip to Amiens was no different, only blemishes were that on arrival, our room hadn't been prepared so we had to change rooms. The following day by 4.00pm in the afternoon our room hadn't been yet made-up - an oversite which was quickly and efficiently corrected by reception staff. Breakfasts always excellent.

Malcolm B. Couples - 30/12/2018 AccorHotels certified review
« Very clean and well furnished in ideal location with excellent staff.Alice on reception was extremely good »

Excellent .Alice on reception was particularly good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team and specially with Alice Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you all the best for the New Year 2019 Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Yvonne W. Couples - 29/12/2018 AccorHotels certified review
« Should have been a 10 but for two bad experiences. »

The room was excellent matched with good room service. It matched the website description. One receptionist called Pauline was exceptionally helpful on mote than one occasion. However on Christmas morning the fire alarm went off. We followed the fire evacuation procedures which necessitated us in exiting the hotel into the street in our night clothes. We were worried that this was an actual fire as no one would organise a fire drill on Christmas morning without warning.. we reentered the hotel via the reception where we expected staff to greet us. However we were totally ignored by the receptionist Moella who was still booking people in whilst the alarm was still sounding. No member of the hotel staff appeared to be following fire evacuation procedures. We were cold and embarrassed Later that morning I questioned Moella about the alarm She was blasé about this and flippantly said “ oh it was a technical fault” No apology or indication of concern for us was forthcoming. On the day of our departure I received an email enabling us to check by settling the bill on line.. when I looked at the bill I was annoyed to find that we had been charged for breakfast each morning which we never had due to my food allergies. Although the receptionist removed these items rectifying the mistake it still caused me unnecessary anxiety

Ferhat Business - 26/12/2018 AccorHotels certified review

Excellente

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur C., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Amiens Cathédrale. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau pour la nouvelle année, nous vous souhaitons de Très Bonnes Fêtes de fin d'année. Très Cordialement, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Couples - 26/12/2018 TripAdvisor review
« Very restful short stay in perfect location »

We arrived in Paris (from the US) and drove to Amiens directly. We got to the hotel around 1:30 and our room not being quite ready we had a very good lunch at the hotel restaurant. Once done we went to our room that happened to have a view of the cathedral which was one of the main reasons for stopping in Amiens. After walking and visiting the town, we came back and still being jet lagged went to sleep - and didn't get up till the next morning.The hotel is very clean and has well appointed rooms. Free WiFi worked well. The room was very quiet.We can recommend this hotel if you want to be close in to all the sites to see and visit in Amiens!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thanks a lot for your comment about our Mercure Amiens Cathedral. We are proud that you get a very nice "souvenir" from Amiens And we wish you a wonderful New Year 2019 With our best regards,

S. Solo - 24/12/2018 AccorHotels certified review
« Very welli »

I asked for a quite room and I got one. Could not use the free drink as I was too tired when I arrived, thus preferred to have a bath and to go to bed. .. Maybe a cookie or a snake in the room would be more appreciated as a free drink. .. knowing that I use to overnight in Amiens as a Stopp on a long drive.. thx

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and your loyalty. we are waiting to welcome you angain next year. Happy Christmas to all your family ! Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Michael H. Couples - 22/12/2018 AccorHotels certified review
« Quiet room as requested was very comfortable and well attested to »

Comfortable and pleasant , room safe was not functioning , attended to by staff , who could not repair it , this caused us inconvenience in having to care for cash and passports.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. we regret for the safe box and we do our maximum to avoid those desagrement to happen again. Thank you again for sharing your experience, and we hope to welcome you again next year. Happy Christmas to all your family Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

David G. Friends - 17/12/2018 AccorHotels certified review
« Pre Christmas visit »

Excellent accommodation with fine views of the Cathedral and the Son et Lumiere Delicious breakfast too

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. And we wish you Happy Christmas to you and your family. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Geoff C. Couples - 14/12/2018 AccorHotels certified review
« Magnificent »

We have stayed with you previously (3rd time) and it was wonderful from arrival to departure. The rooms are spacious and clean and it is a perfect spot from which to explore Amiens. The Christmas market and Cathedral are but a short walk Perfect

Dr G. S. Couples - 09/12/2018 AccorHotels certified review
« Wonderful stay »

Everything was very positive, from the initial reception (Pauline), to the handling of various issues including the WiFi on my Chromebook (Antoine), and giving us a 10% discount on the room rate as a consequence of faulty sockets (Rodrigue). All staff very helpful and pleasant. Breakfast exceptional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. We wish, you enjoyed your stop at Amiens with the Christmas market and the light show at the cathedral. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Bmct Couples - 09/12/2018 AccorHotels certified review
« Everything was competed very professionally and very nice rooms »

From the time we checked in until our departure the staff were excellent. A special thank you for the gentleman who was at reception when we arrived, very helpful and professional. Room was good, clean and spacious and well furnished

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I wish, you had a good time in Amiens with the Christmas market and the light show at the Cathedral Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Anonymous Business - 07/12/2018 AccorHotels certified review
« Good address, nice rooms, friendly staff... »

Fine, no problem...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr U., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope, you enjoyed the Amiens Christmas market and the light show at the cathedral. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Ian G. Friends - 04/12/2018 AccorHotels certified review
« Very efficient and friendly hotel , in a good location. »

Friendly staff, efficient and helpful. Rooms were neat and tidy.. Breakfast was good . Location excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Pauline A. Friends - 04/12/2018 AccorHotels certified review
« Great location, but more attention to detail needed. »

The reception staff were good, and helpful. We had a cathedral view suite. The decor was rather dated, but the room was clean apart from the balcony where there was a large free standing ashtray full of cigarette ends . Rather unpleasant for non smokers, as was the cigarette ash and toenail parings left under the table. We were pleased to be given a card offering us a welcome drink. Having already spent quite a sum of money in the bar and eaten in the restaurant, we remembered this and offered the card to pay for our gin and tonics. We were given the drinks, but told we should only have had a beer or wine as a free drink. Really? Not a sensitive way to treat guests. How much does it cost Mercure to give a guest a gin and tonic? The breakfast scenario is chaotic. The whole layout needs improvement, and guests were constantly having to point out that various things had run out. I suggest someone from management eats there incognito to have the breakfast experience. The worst self service breakfast we have had.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Amiens Cathédrale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence into rooms and breakfast. Concerning the free drink with Le Club Accor card, It is noticed on the rules that it is for a glass of wine or a soft drink, and for only one person (the owner of the card), Mercure Amiens use to offer 2 drinks when there is 2 persons in the room, instead of one. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Gareth J. Couples - 02/12/2018 AccorHotels certified review
« An enjoyable stay in a central location »

- efficient service - good breakfast - although eating quite late, some items were not available or not replenished - room view was excellent - full view of cathedral - room temperature control was poor - room was generally too hot throughout stay despite setting controls to much lower temperature- had to have the window open - but often noisy outside so difficult to manage temperature - good standard of design and decoration within hotel - car parking away from hotel was nearby but somewhat inconvenient in very wet weather - limited facilities in the hotel - no gym, swimming pool etc

Lord H. Couples - 21/11/2018 AccorHotels certified review
« Lovely experience at the Mecure Amiens »

Room was very clean, large and well presented.

R. C. Couples - 20/11/2018 AccorHotels certified review
« A nice stay »

I didn’t have a good experience booking the hotel as I didn’t get the 10% discount I should’ve got. But a had a great stay. All staff were friendly but I was surprised the bar closed so early for customers who were staying in the hotel.

Frank S. Couples - 17/11/2018 AccorHotels certified review

Very enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Anonymous Families - 02/11/2018 AccorHotels certified review

Very comfy!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Caroline A. Business - 27/10/2018 AccorHotels certified review
« We had a wonderful stay in Amiens: lovely hotel with probably the best view in the city. »

The room was comfortable, clean and very well appointed. It is possible to walk everywhere in the city, all the historic sites, bars and restaurants are on the doorstep. But despite its central location, it is also quiet!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are glad to see that you had time to visit Amiens. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

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