Hotel - Mercure Amiens Cathedrale Hotel
Mercure Hotel Mercure Hotel

Mercure Amiens Cathedrale Hotel

4.0/5 1,286 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 9  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 06:30-23:00

Business services

  • 9 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from the hotel's rooms and suites: Standard or Privilege Rooms, Prestige or Cathedral Suites with a balcony and magnificent views of the cathedral.

  • 102 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 46 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,545 reviews

Our guest reviews for Mercure Amiens Cathedrale Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,286 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Dr G. S. Couples - 09/12/2018 AccorHotels certified review
« Wonderful stay »

Everything was very positive, from the initial reception (Pauline), to the handling of various issues including the WiFi on my Chromebook (Antoine), and giving us a 10% discount on the room rate as a consequence of faulty sockets (Rodrigue). All staff very helpful and pleasant. Breakfast exceptional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. We wish, you enjoyed your stop at Amiens with the Christmas market and the light show at the cathedral. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Bmct Couples - 09/12/2018 AccorHotels certified review
« Everything was competed very professionally and very nice rooms »

From the time we checked in until our departure the staff were excellent. A special thank you for the gentleman who was at reception when we arrived, very helpful and professional. Room was good, clean and spacious and well furnished

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I wish, you had a good time in Amiens with the Christmas market and the light show at the Cathedral Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Anonymous Business - 07/12/2018 AccorHotels certified review
« Good address, nice rooms, friendly staff... »

Fine, no problem...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr U., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope, you enjoyed the Amiens Christmas market and the light show at the cathedral. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Ian G. Friends - 04/12/2018 AccorHotels certified review
« Very efficient and friendly hotel , in a good location. »

Friendly staff, efficient and helpful. Rooms were neat and tidy.. Breakfast was good . Location excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Pauline A. Friends - 04/12/2018 AccorHotels certified review
« Great location, but more attention to detail needed. »

The reception staff were good, and helpful. We had a cathedral view suite. The decor was rather dated, but the room was clean apart from the balcony where there was a large free standing ashtray full of cigarette ends . Rather unpleasant for non smokers, as was the cigarette ash and toenail parings left under the table. We were pleased to be given a card offering us a welcome drink. Having already spent quite a sum of money in the bar and eaten in the restaurant, we remembered this and offered the card to pay for our gin and tonics. We were given the drinks, but told we should only have had a beer or wine as a free drink. Really? Not a sensitive way to treat guests. How much does it cost Mercure to give a guest a gin and tonic? The breakfast scenario is chaotic. The whole layout needs improvement, and guests were constantly having to point out that various things had run out. I suggest someone from management eats there incognito to have the breakfast experience. The worst self service breakfast we have had.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Amiens Cathédrale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence into rooms and breakfast. Concerning the free drink with Le Club Accor card, It is noticed on the rules that it is for a glass of wine or a soft drink, and for only one person (the owner of the card), Mercure Amiens use to offer 2 drinks when there is 2 persons in the room, instead of one. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Gareth J. Couples - 02/12/2018 AccorHotels certified review
« An enjoyable stay in a central location »

- efficient service - good breakfast - although eating quite late, some items were not available or not replenished - room view was excellent - full view of cathedral - room temperature control was poor - room was generally too hot throughout stay despite setting controls to much lower temperature- had to have the window open - but often noisy outside so difficult to manage temperature - good standard of design and decoration within hotel - car parking away from hotel was nearby but somewhat inconvenient in very wet weather - limited facilities in the hotel - no gym, swimming pool etc

Lord H. Couples - 21/11/2018 AccorHotels certified review
« Lovely experience at the Mecure Amiens »

Room was very clean, large and well presented.

R. C. Couples - 20/11/2018 AccorHotels certified review
« A nice stay »

I didn’t have a good experience booking the hotel as I didn’t get the 10% discount I should’ve got. But a had a great stay. All staff were friendly but I was surprised the bar closed so early for customers who were staying in the hotel.

Frank S. Couples - 17/11/2018 AccorHotels certified review

Very enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Anonymous Families - 02/11/2018 AccorHotels certified review

Very comfy!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Caroline A. Business - 27/10/2018 AccorHotels certified review
« We had a wonderful stay in Amiens: lovely hotel with probably the best view in the city. »

The room was comfortable, clean and very well appointed. It is possible to walk everywhere in the city, all the historic sites, bars and restaurants are on the doorstep. But despite its central location, it is also quiet!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are glad to see that you had time to visit Amiens. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Barry N. Solo - 27/10/2018 AccorHotels certified review
« My weekend stay at Amiens »

I chose to come to Amiens for the weekend to visit this famous town, search for the grave of a relative from WWI and see the Australian Memorial Villers-Bretonneux. I booked the Hotel Mercure Amiens Cathederale to be close to the cathederal. I have stayed in other Mercure hotels but no this one. After visiting the cathederal and the tourist centre nearby, I asked the hotel staff to call a taxi to take me Buire sur L'Ancre Communal Cemetery to look for the grave (about 15 km). There was no sign but eventually the driver got me there. The afternoon visit was to Villers-Bretonneux by train from Amiens station and a 3 km walk to the memorial meeting another Australian on the walk followed by a beer at the Melbourne Hotel before returning to Amiens by train. The hotel staff were friendly and encouraging to use the hotel facilities helpful with details of how to get around the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BARRY N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are pleased that you had time to visit the grave of your relative. We welcome many Australians people, and my team is always pleased to help you in your visit of Amiens and the WW1 sites. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Anonymous Couples - 22/10/2018 AccorHotels certified review
« Excellent as always »

Very friendly and comfortable hotel although beds a bit small and no parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. For a next stay, is it possible for you to have a room with a shower but not a disable room ? the beds are bigger. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

John A. G. R. Couples - 20/10/2018 AccorHotels certified review
« Disappointed »

As a 4Star hotel that we had enjoyed previously, we believe you have allowed cost savings to override customer experience. While the staff were friendly and helpful (to a point) the previous “exceed customer expectations” has been significantly downgraded to provide the minimum.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Amiens Cathédrale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our restaurant is always closed on Sunday evenings as mentioned on our web site, but we have fresh snacking available at the bar. And we check that our staff knows restaurants opened around,that evening, to help you in your choice. We try to give good services to our guests, with the same enthousiam than before, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Mr M. L. Friends - 18/10/2018 AccorHotels certified review
« An excellent experience »

Excellent

Anonymous Friends - 17/10/2018 AccorHotels certified review
« What a pity to have a lovely room and spoil it with a dreadful bathroom which is dangerous.... »

The hotel is very well situated, the service - excellent but the black point is the dreadful bathroom. The room more spacious than I am used to in a Mercure hotel so there is no excuse for such a small, badly organised bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Amiens Cathédrale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We also have bathroom with a large shower if you prefer, instead of a bath. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Mike A. Business - 17/10/2018 AccorHotels certified review
« A wonderfully warm and efficient welcome! »

A really well situated and appointed hotel. Excellent staff at Reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Anonymous Business - 15/10/2018 AccorHotels certified review

Agreable

Friends getaway - 15/10/2018 TripAdvisor review
« Centrally situated, lovely big room but a bath/shower dreadful & even dangerous !! »

This hotel as a typical Mercure is centrally situated & very paractical to get to but I am very surprised to see how badly organised is the horrible shower/bath arrangement - difficult narrow access to get into the bath, no rail to hold if you slip - awful, awful. A pity as the room is lovely & big compared to other Mercures that I know. The breakgfast is good too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you to take time to give comments about the Mercure Amiens Cathedral. For your next trip ask for a room with a shower only. there are large and easy to get into. As you liked our other services, your stay will be perfect ! With our kind regards

Rlhudson Solo - 14/10/2018 AccorHotels certified review
« Excellent »

Everyone very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

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