Hotel - Mercure Amiens Cathedrale Hotel
Mercure Hotel Mercure Hotel

Mercure Amiens Cathedrale Hotel

4.0/5 1,304 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 9  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 06:30-23:00

Business services

  • 9 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Choose from the hotel's rooms and suites: Standard or Privilege Rooms, Prestige or Cathedral Suites with a balcony and magnificent views of the cathedral.

  • 102 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 46 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,680 reviews

Our guest reviews for Mercure Amiens Cathedrale Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,304 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Henk D. Business - 29/01/2019 AccorHotels certified review
« Room stripped of facilities »

I stay at many Mercure hotels and spent several nights over the past years in Mercure Amiens Cathedrale. This visit was different from previous in that the coffee cups were from carton, not porcelain, no Nespresso machine, no mini bar, no bathroom creams and others. The room was pretty much stripped. On top of that, the bed sheet was dirty (black marks), which I noticed in the morning. Not very happy. The restaurant was good, however.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Amiens Cathédrale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. You should had a Privilège room last time, because in a standard room there is no minibar soft drinks and no Nespresso machine, as bathroom creams Please rest assured that we are taking the appropriate measures to address the problems noticed and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Marcel Friends - 29/01/2019 AccorHotels certified review
« correct »

RAS

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Sean M. Couples - 23/01/2019 AccorHotels certified review
« Pleasant room, no hot water, insufficient front of house staff. »

The room was very good except the bedside light on the left was too close to the pillow so every time I raised my head it hit the lampshade. On the evening of arrival there was no hot water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Amiens Cathédrale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. On monday we had to stop the hot water for a while during a repair. we understand that it was a desagreement. And we are sorry, if you had no help at your arrival, We take notice to improve this matter; We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Mrs J. A. Couples - 23/01/2019 AccorHotels certified review
« Mrs Jean A. »

A wonderful location very well placed for the cathedral and an easy walk to shops and restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are glad that you enjoyed the discover of Amiens. And we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Denis Couples - 20/01/2019 AccorHotels certified review
« Emotional Battle Fields »

Basic hotel, a little tired , Staff very helpful, breakfast good, No restaurant!! Clean rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., Thank you very much for your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback about our staff, and we will share your comments with our team. We hope you had enough time to discover Amiens and the battlefield trails. We are always very proud to welcome people coming from so far. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Lauren Couples - 18/01/2019 AccorHotels certified review
« Fabulous stay! Great location and friendly, helpful staff. »

We had a great stay in a room with a view of the cathedral. We received a very warm welcome from a gentleman who was very helpful. The room was huge and try bed was very comfortable. Great hotel! I would stay here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope that you had time to discover the Amiens and the battlefields trails around Amiens Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Catherine B. Families - 16/01/2019 AccorHotels certified review
« Wonderful starting place »

We recently stayed at Mecure Cathedrale Amiens. It was myself, my husband and our three children. It was our starting point for our 2 day battlefield tour. What a wonderful place to stay. 5 minute walk to the Cathedral, 10 minute walk to lovely restaurants and a very central location for our tour. We loved Amiens and the connection it has with Australia. If we go back, we will definitely be staying at this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback specially from our Australians guests. You are coming from so far to do a remembrance battlefield tour. We are proud that you go back home with a plaesant souvenir.! I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you again. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

G T. Couples - 03/01/2019 AccorHotels certified review
« Comfortable and Central Hotel »

We stay at Mercure hotels whilst travelling in France because we generally find them excellen value with the hotels being very clean and well maintained. Our last trip to Amiens was no different, only blemishes were that on arrival, our room hadn't been prepared so we had to change rooms. The following day by 4.00pm in the afternoon our room hadn't been yet made-up - an oversite which was quickly and efficiently corrected by reception staff. Breakfasts always excellent.

Malcolm B. Couples - 30/12/2018 AccorHotels certified review
« Very clean and well furnished in ideal location with excellent staff.Alice on reception was extremely good »

Excellent .Alice on reception was particularly good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team and specially with Alice Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you all the best for the New Year 2019 Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Yvonne W. Couples - 29/12/2018 AccorHotels certified review
« Should have been a 10 but for two bad experiences. »

The room was excellent matched with good room service. It matched the website description. One receptionist called Pauline was exceptionally helpful on mote than one occasion. However on Christmas morning the fire alarm went off. We followed the fire evacuation procedures which necessitated us in exiting the hotel into the street in our night clothes. We were worried that this was an actual fire as no one would organise a fire drill on Christmas morning without warning.. we reentered the hotel via the reception where we expected staff to greet us. However we were totally ignored by the receptionist Moella who was still booking people in whilst the alarm was still sounding. No member of the hotel staff appeared to be following fire evacuation procedures. We were cold and embarrassed Later that morning I questioned Moella about the alarm She was blasé about this and flippantly said “ oh it was a technical fault” No apology or indication of concern for us was forthcoming. On the day of our departure I received an email enabling us to check by settling the bill on line.. when I looked at the bill I was annoyed to find that we had been charged for breakfast each morning which we never had due to my food allergies. Although the receptionist removed these items rectifying the mistake it still caused me unnecessary anxiety

Ferhat Business - 26/12/2018 AccorHotels certified review

Excellente

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur C., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Amiens Cathédrale. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau pour la nouvelle année, nous vous souhaitons de Très Bonnes Fêtes de fin d'année. Très Cordialement, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Couples - 26/12/2018 TripAdvisor review
« Very restful short stay in perfect location »

We arrived in Paris (from the US) and drove to Amiens directly. We got to the hotel around 1:30 and our room not being quite ready we had a very good lunch at the hotel restaurant. Once done we went to our room that happened to have a view of the cathedral which was one of the main reasons for stopping in Amiens. After walking and visiting the town, we came back and still being jet lagged went to sleep - and didn't get up till the next morning.The hotel is very clean and has well appointed rooms. Free WiFi worked well. The room was very quiet.We can recommend this hotel if you want to be close in to all the sites to see and visit in Amiens!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thanks a lot for your comment about our Mercure Amiens Cathedral. We are proud that you get a very nice "souvenir" from Amiens And we wish you a wonderful New Year 2019 With our best regards,

S. Solo - 24/12/2018 AccorHotels certified review
« Very welli »

I asked for a quite room and I got one. Could not use the free drink as I was too tired when I arrived, thus preferred to have a bath and to go to bed. .. Maybe a cookie or a snake in the room would be more appreciated as a free drink. .. knowing that I use to overnight in Amiens as a Stopp on a long drive.. thx

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and your loyalty. we are waiting to welcome you angain next year. Happy Christmas to all your family ! Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Michael H. Couples - 22/12/2018 AccorHotels certified review
« Quiet room as requested was very comfortable and well attested to »

Comfortable and pleasant , room safe was not functioning , attended to by staff , who could not repair it , this caused us inconvenience in having to care for cash and passports.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. we regret for the safe box and we do our maximum to avoid those desagrement to happen again. Thank you again for sharing your experience, and we hope to welcome you again next year. Happy Christmas to all your family Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

David G. Friends - 17/12/2018 AccorHotels certified review
« Pre Christmas visit »

Excellent accommodation with fine views of the Cathedral and the Son et Lumiere Delicious breakfast too

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. And we wish you Happy Christmas to you and your family. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Geoff C. Couples - 14/12/2018 AccorHotels certified review
« Magnificent »

We have stayed with you previously (3rd time) and it was wonderful from arrival to departure. The rooms are spacious and clean and it is a perfect spot from which to explore Amiens. The Christmas market and Cathedral are but a short walk Perfect

Dr G. S. Couples - 09/12/2018 AccorHotels certified review
« Wonderful stay »

Everything was very positive, from the initial reception (Pauline), to the handling of various issues including the WiFi on my Chromebook (Antoine), and giving us a 10% discount on the room rate as a consequence of faulty sockets (Rodrigue). All staff very helpful and pleasant. Breakfast exceptional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. We wish, you enjoyed your stop at Amiens with the Christmas market and the light show at the cathedral. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Bmct Couples - 09/12/2018 AccorHotels certified review
« Everything was competed very professionally and very nice rooms »

From the time we checked in until our departure the staff were excellent. A special thank you for the gentleman who was at reception when we arrived, very helpful and professional. Room was good, clean and spacious and well furnished

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I wish, you had a good time in Amiens with the Christmas market and the light show at the Cathedral Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Anonymous Business - 07/12/2018 AccorHotels certified review
« Good address, nice rooms, friendly staff... »

Fine, no problem...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr U., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope, you enjoyed the Amiens Christmas market and the light show at the cathedral. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Ian G. Friends - 04/12/2018 AccorHotels certified review
« Very efficient and friendly hotel , in a good location. »

Friendly staff, efficient and helpful. Rooms were neat and tidy.. Breakfast was good . Location excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

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