Hotel - Mercure Amiens Cathedrale Hotel
Mercure Hotel Mercure Hotel

Mercure Amiens Cathedrale Hotel

4.0/5 1,244 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 06:30-23:00

Business services

  • 9 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from the hotel's rooms and suites: Standard or Privilege Rooms, Prestige or Cathedral Suites with a balcony and magnificent views of the cathedral.

  • 102 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 46 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,302 reviews

Our guest reviews for Mercure Amiens Cathedrale Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,244 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Antony M. Families - 06/08/2018 AccorHotels certified review
« Clean, friendly and great location »

Another great stay at Mercure Amiens - second year in a row. Great location to watch Cathedral light show and explore the city. Room clean and well prepared; breakfast good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team, and we thank you for your loyalty Thank you again for sharing your experience, and we hope your next visit, next year, will be as pleasant as the previous one. Sincerely, Anne Déhu Manager

Neil H. Families - 05/08/2018 AccorHotels certified review
« Slightly disappointing »

Given the amount of money we paid for two nights, we expected to be looked after a little better. We paid for the meal in the restaurant online whilst booking, only to find out that we were restricted to a reduced menu. Given that it was close on £250 per night, we had hoped for a lot more choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NEIL H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. We are sorry that you didn't apreciate the proposal for the menu; We manage from now, than our guest could change on the spot if preferred. and depending of the choice an exra charge could be apply. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Anne Déhu Manager

Mairi Couples - 04/08/2018 AccorHotels certified review
« Comfortable, nice surroundings, near town centre »

We enjoyed our stay

Nobster C. Friends - 02/08/2018 AccorHotels certified review
« One night in Amiens »

Very nice hotel, large rooms and very helpful, friendly staff who went the extra mile.

Caroline M. Couples - 31/07/2018 AccorHotels certified review
« Very disappointing »

Room not well prepared - on arrival the curtain was lying on the floor and it remained there throughout our stay. After the first night and the room had been cleaned we found a duster left on the floor. At breakfast the staff laying the tables handled the knife by the blade not the handle (and same for spoons and forks). This is very unhygienic. Surprised a 4 star hotel only had paper and plastic cups in the rooms and poor toiletries. On the positive side the reception staff were friendly though after explaining we were checking out early I was then telephoned later that day to ask why we had removed our luggage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Amiens Cathédrale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence, we are not use to fail welcoming our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne Déhu Manager

Mb Business - 31/07/2018 AccorHotels certified review
« Super accueil »

I am very happy to stayed in this hotel, the crew was very nice and helpful anytime. The location of this hotel is absolutely perfect, in down town close to restaurants and shopping. I regret to not have any gym room and piscine inside this hotel, i think you can amenage a gym room it will be a nice improvement. I will come back in your hotel for sure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to have a gym room for next year.* Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Manager

Anonymous Couples - 22/07/2018 AccorHotels certified review
« great stay »

great location and a beautiful hotel

Andrew D. Families - 22/07/2018 AccorHotels certified review
« Good hotel, in good central location. Only let down by air conditioning not working properly »

Helpful and friendly staff. Good central location. Nearby public car park. However, air conditioning in our room was not working very well and it was too warm in our room overnight, otherwise score would have been 10/10

Couple O. N. S. Couples - 15/07/2018 AccorHotels certified review
« Good, friendly, clean bigger hotel right in the middle of centrum »

Breakfast was good, bed was wonderful, shower was good, quit friendly stuff where of some spoke English. Location good very good, public parking garage very close by. All in all, we would s. here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs V., We very much appreciate your comments regarding your s. at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Manager

Mike K. Couples - 15/07/2018 AccorHotels certified review
« Very comfortable »

V good but breakfast service was below standard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. We take your remarks with high imortance Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Managet

Jane F. Families - 10/07/2018 AccorHotels certified review
« Enjoyable stay in the middle of the city »

The hotel is in a central position close to the Cathedral, bars, restaurants and shops. The local car park was good value EUR7 per day. The room was compact but had everything we needed for a 2 night stay. There were 3 of us in the room but were only left towels for 2 people. The next day we asked front desk for another set and we saw her call housekeeping who were along the corridor on our floor at the time, however, we never did get the towels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs f., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. And we are sorry about the set of towels, you didn't received. Be assured that we takes measures in order that it didn't happen again Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Manager

Eddie Business - 10/07/2018 AccorHotels certified review
« Good location, good service »

Hotel is ion hart of Amien and quality service - would use again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr GRAEME L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. It si a long trip from Australia, but we hope to welcome you again, and that your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Manager

Jim S. Families - 08/07/2018 AccorHotels certified review

Booking confused but stay ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Manager

Russell T. Couples - 06/07/2018 AccorHotels certified review
« happy overall »

Our comments are: we would have preferred to have glass rather than plastic glasses in our room . There were no cakes of soap in the bathroom and no separate hair shampoo and conditioner in the shower. There were no shower caps and the bed sheets were polyester rather than cotton. The reception staff were very helpful, particularly when my wife discovered she had left her mobile phone in the room after we had left. They also facilitated me conducting some urgent family business.

Judy Couples - 05/07/2018 AccorHotels certified review
« Overall a very clean, modern hotel room. »

The way the shower over the bath makes it a little difficult to get in and out of for older persons, 70! Otherwise a perfect central hotel for the beautiful Amiens!

Aw W. Couples - 05/07/2018 AccorHotels certified review
« Convenient city centre hotel »

Great location, helpful staff. Useful to have fridge. No parking but directed to secure parking close by. Good bed and shower. Don’t like plastic and tiny paper cups for drinks.

Ian G. Friends - 30/06/2018 AccorHotels certified review
« Helpful, efficient and friendly »

Overall great location, friendly and helpful staff. Parking slightly inconvenient Room keys needed to be recoded for reentry by virtually all guests.

Anonymous Couples - 25/06/2018 AccorHotels certified review
« Lack of storage detracted from otherwise excellent experience »

The title above says it all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Amiens Cathédrale. I am sorry that your experience did not meet your expectations with the storage; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne Déhu Manager

G Business - 21/06/2018 AccorHotels certified review
« As always - very satisfied »

- bed super confortable, slept like a baby - super food and drinks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice

Cobb07 Families - 18/06/2018 AccorHotels certified review
« Comfortable hotel right in the middle of town »

Excellent staff at check in made it quick and simple, provided us with information of locale and advised of light display taking place at the Cathedral just round the corner. If i had a complaint it would be that there were only 4 coffee pods provided in the room where they make a thing of having your own Nespresso machine in room - why?. Thankfully the staff were willing to provide a few more when asked.

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