Hotel - Mercure Amiens Cathedrale Hotel
Mercure Hotel Mercure Hotel

Mercure Amiens Cathedrale Hotel

4.0/5 1,271 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 06:30-23:00

Business services

  • 9 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Choose from the hotel's rooms and suites: Standard or Privilege Rooms, Prestige or Cathedral Suites with a balcony and magnificent views of the cathedral.

  • 102 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 46 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,451 reviews

Our guest reviews for Mercure Amiens Cathedrale Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,271 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Friends getaway - 15/10/2018 TripAdvisor review
« Centrally situated, lovely big room but a bath/shower dreadful & even dangerous !! »

This hotel as a typical Mercure is centrally situated & very paractical to get to but I am very surprised to see how badly organised is the horrible shower/bath arrangement - difficult narrow access to get into the bath, no rail to hold if you slip - awful, awful. A pity as the room is lovely & big compared to other Mercures that I know. The breakgfast is good too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you to take time to give comments about the Mercure Amiens Cathedral. For your next trip ask for a room with a shower only. there are large and easy to get into. As you liked our other services, your stay will be perfect ! With our kind regards

Rlhudson Solo - 14/10/2018 AccorHotels certified review
« Excellent »

Everyone very helpful

Jackie Couples - 11/10/2018 AccorHotels certified review
« Viit for the Rederie »

Room was lovely and perfect for the two of us. Staff very helpful and friendly. Only criticism was the delay in checking in. I understand that the hotel was busy because of the Rederie, and that we were only able to check in between 13.00 and 14.00. Confirmation email still states 12.00 check in. We had driven overnight to Amiens and by 12.00 we were ready to have a quick nap but were unable to do so. Lady on reception was very helpful and got us in to the room just after 13.00.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. We are sorry for the delay at your arrvial, we were full as well the night before, with a lot of people arriving early on saturday, so it was a little bit difficult but we thank for your understanding. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Cherrill E. Business - 11/10/2018 AccorHotels certified review
« Lovely hotel, ideally placed by the Cathedral and very clean »

Lovely clean hotel. Very pleasant staff. Perfectly situated for the city centre and very close to the Cathedral. Please provide more milk for coffee in the room as we have to ask for more every time we stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. We promise to provide more milk in the room for your next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Francesca Friends - 10/10/2018 AccorHotels certified review
« Superb location, friendly and helpful staff, great room. »

We had a great stay - the hotel staff were brilliant - very helpful and friendly. The room was clean and spacious and the location was superbly central.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Sceptical Business - 09/10/2018 AccorHotels certified review
« Too popular? »

There is shortage of good hotel accommodation in Amiens - after 20 years of visiting - the Mercure is the best of the branded offerings. However Accor seems to overly spin out the refurbishment cycles such that some areas like the corridor carpets can seem well past their sell by date. Breakfast is ok for France re branded hotels but is not a quality offering and the breakfast area can be massively busy - making finding a seat a real challenge and staff struggle to keep up with the basic tasks such as clearing tables.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr O., We appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is true that we have not enough space for breakfast when the hotel is full but we strive to continuously improve the quality of our services. And we study actually a renovation for the rooms. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Dennis F. Couples - 05/10/2018 AccorHotels certified review
« Good comfortable hotel »

The only negative was that it wasn't made clear to us when we checked in that breakfast was NOT included in the price. Therefore we were surprised when the cost for five days was approximately 150 euros higher than we expected. Also the telephone wall plug was not connected (it was completely missing), therefore the telephone to reception was not working. I reported it and, despite the desk manager assuring me that it would be fixed the following afternoon, it was not. Therefore, we had no telephone connection for our five day visit. The bathroom basin was also blocked and the plug didn't work. When I mentioned it to the desk manager he came and fixed the blockage immediately - however, the basin plug still did not work. It seems that there are some maintenance issues to be addressed, as a matter of importance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr F., We appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. We are sorry if you check in was not warm and clear enough. And we understand your surprise. Your remarks help us to improve our services and we credit your Le Club Accor card with 1500 points for the desagreement. We hope, that you keep a good "souvenir" from the Mercure Amiens and we are waiting to welcome you again for your next trip to Fance. Thank you again for sharing your experience. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Paul Couples - 01/10/2018 AccorHotels certified review
« Great location and helpful staff »

Superb location - very helpful staff. Easy parking nearby. Would definitely stay here again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are waiting to welcome you again soon. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Jackie Couples - 29/09/2018 AccorHotels certified review
« Great position to visit the Cathdral at Amiens »

Generally good, restaurant service could be better, especially breakfast, rather chaotic. The pillows are less comfortable than in a Novotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs L., We very much apreciate that you take time to send your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. We strive to continuously improve the quality of our services, so we will see with Novotel, what is the difference with the pillows. We miss space for breakfast, but we try to improve the service. Thank you again for sharing your experience, and we hope your next visit will be more pleasant athan the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Jeannette Couples - 29/09/2018 AccorHotels certified review
« Overnight stay »

Reception staff were helpful, polite and friendly. Room was spacious and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Keith F. Solo - 28/09/2018 AccorHotels certified review
« Spacious room in great location with top class restaurant »

Very relaxing and found all the staff extremely helpful but special compliments to the Chef at Dinner; tres bon.

Couples - 19/09/2018 TripAdvisor review
« Mercure Amiens »

The hotel was modern, well situated and clean. The staff were helpful and friendly especially the reception staff. The lack of a carpark was an inconvience but the public carpark was not far away. A minor maintenance problem did not spoil the stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, All the staff of the Mercure Amiens Cathédrale thanks you for your nice post.. We enjoy helping our guests to discover our town of Amiens. We like you to feel at ease and confortable at the Mercure Amiens

Jim C. Couples - 16/09/2018 AccorHotels certified review
« We left with a smile of satisfaction »

Our reception (can't remember whether he was called Antoine or Christian) was as good as we have received anywhere. Greeted with a smile and a sense of humour whilst always being professional, we couldn't have wished for anything better. Our room, which had an excellent view of Amiens Cathedral, was large, well-appointed and comfortable. We had a very good meal in the restaurant with particular mention having to go to the Ficelle Picarde which was as light as a feather and delicious. Having excellent serving staff rounded off a great evening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. I will share your comments with our team, specially Antoine and the kitchen staff. We wish you enjoyed Amiens and the light show at the Cathedral as well. We are waiting for you again and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Manager

Julie M. Couples - 12/09/2018 AccorHotels certified review
« So close to the Cathedral »

We stayed in July so though the weather was warm it was pleasant at night, because I’m not sure the air con would work too well in the real summer weather like what Europe has experienced recently. Also having heavy Doona’s doesn’t help, try lighter ones. We had no complaints about our room, the window opened for fresh air, the bed was comfortable and the bathroom etc was cleaned every day. Myonly criticism not only about this hotel but many we stayed in, is purchase new towels!!!! We had no idea about the car parking so it was lucky that we left the bags in the hotel as the car park was very full and the lift to exit was broken which apparently happens a lot. As this was our first visit to Amiens we had no idea about where things where, walking distance to the Jules Verne museum, good restaurants by the river, and the lovely shopping mall area, this we discovered on our own as the reception never offered any assistance they were not rude but definitely not friendly. That said would recommend this hotel.

Patricia C. Couples - 12/09/2018 AccorHotels certified review
« Watching the cathederal light show from bedroom window. »

Amazing experience. We booked a superior room and asked for it to be overlooking the cathedral. The room was spotless and provided with dressing gowns, slippers, superior coffee machine, and a free supply of soft drinks in the mini bar. In the evening we changed into dressing gowns, opened the window, drew up the chairs and sat and watched the light show on the cathedral. We had sat outside the cathedral and watched it before but this gave it a whole new perspective as there were no cricked necks looking up and being able to see far more made the whole experience more magical. It's a great location as so close to the town as well and staff are friendly and helpful.

Nigel Friends - 10/09/2018 AccorHotels certified review
« Very well run hotel »

Relaxing, quiet and close to all we came to see

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Manager

M Couples - 03/09/2018 AccorHotels certified review
« Very nice »

Great stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Manager

Joy Couples - 01/09/2018 AccorHotels certified review
« Very enjoyable »

We had a wonderful room overlooking the cathedral and were able to sit in comfort and watch the light show at night. Battlefields tour was very moving and Amiens has so much to offer. Hotel staff were very helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are sure that you have still a lot to discover in Amiens and we are waiting to welcome you again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Manager

Anonymous Families - 29/08/2018 AccorHotels certified review
« OK »

Staff on reception good. The rooms were tired and breakfast not as good as would be expected. Expensive for the standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Amiens Cathédrale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please let us know why breakfast was no good. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Pat S. Business - 27/08/2018 AccorHotels certified review
« Enjoyable, low wifi was great. I could sleep. »

Staff helpful and courteous. Not enough gluten free and dairy free food for breakfast.

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