Hotel - Mercure Hotel Khamis Mushayt
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Mercure Hotel

Mercure Hotel Khamis Mushayt

Khamis Mushayt  PO BOX 892 
  KHAMIS MUSHAYT
SAUDI ARABIA

65 reviews
TripAdvisor Rating Based on 65 reviews
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From 800.00 SAR Non member rate
From 720.00 SAR Member's rate Members’ Rate, join while you book
10.00P
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Check-in from 12h00
Check out up to 15h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Swimming pool
    • Indoor heated pool
    • Indoor unheated pool
  • Fitness centre
  • Hammam

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • ABHA AIRPORT
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Indoor unheated pool
  • Fitness centre
  • Hammam
  • Tennis
    • Clay tennis court
    • Hard tennis court
    • Indoor tennis court
  • Other sports activities
    • Billiards/Snooker
    • Bowling
    • Table tennis

Catering

  • 2 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 161 rooms
  • 34 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

3.0/5 AccorHotels Rating Based on 56 reviews

Our guest reviews for Mercure Hotel Khamis Mushayt

100% certified reviews from our guests

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3.0/5 TripAdvisor Rating Based on 65 reviews
Certificate of excellence 2016
AccorHotels certified review
Ibrahim Solo - 20/06/2017
« Old furniture, no activation to the loyalty benefits like the room upegrade and so on.  »

The room is to old and smelly. Difinetly will not recommend it to anyone.

AccorHotels certified review
Majid Business - 26/05/2017
« No cleanliness very unhygenic »

Not satisfied at all not meeting standards

AccorHotels certified review
Anonymous Business - 09/04/2017

The bed uncomfortable Breakfast is poor

TripAdvisor certified review
James G Business - 31/03/2017
« Not the AccorHotels experience I am used to. »

Admittedly, most AccorHotels I stay in are in big cities, but I would have somewhat expected to receive a similar quality in the Mercure Khamis Mushaiyt. Check in was poor - the member of staff didn't really give me information. I enquired a few times both over the desk and over the phone about how to book a taxi but nobody helped me. I ended up discovering the Careem app myself which rescued me. The room itself was generally fine. There were not many plugs for my electronics. There was no guidance on what number to ring for room service. The room service food was not great and one night they got my order wrong. The breakfast food was not good either. This stay was part of a longer trip for me (hotel 4 out of 6 on my trip) and rather than feeling relaxed and refreshed, I left feeling quite ill and stressed. Overall the building and location was fine, but the service needs a lot of work.

AccorHotels certified review
Anonymous Business - 08/03/2017

No choice for restaurants. Food very bad in the only available restaurant. Rooms, bed sheets and carpet not very clean.

AccorHotels certified review
Anonymous Business - 01/03/2017

I am wondering from International and select such kind of unprofional person at the resiption (caled Omar) And the furniture insid the hotel unexpected (all carpet has hall from cigarettes and bad odour ) My room was 234&232

AccorHotels certified review
Anonymous Business - 17/02/2017

Actually the Hotel service dod not meet my expectations, the room furniture was old and need maintenance, fitted sheets were not clean and there was no shower rope or bath slipper, food was very bad however due to the weather I had to have dinner every day at the hotel but really it was very very bad

AccorHotels certified review
Anonymous Business - 10/02/2017

Proceed was easy and service was good but The rooms and halls are smelly

AccorHotels certified review
Anonymous Families - 28/01/2017

Not good. Hotel prices are very high compared to the services and cleanless of the rooms.

AccorHotels certified review
Anonymous Business - 10/01/2017

Wonderful hotel excellent staff

TripAdvisor certified review
Business - 01/01/2017
« Poor Hotel »

Bad welcome , poor hotel Not deserve the cost , if we compare by value and facilities , they doesn't care if i am platinum member or not , No even welcome drink , bad check out experience , very late with wrong invoice

AccorHotels certified review
Anonymous Business - 15/12/2016

The staff reception and attitude was excellent. The thing that made me outraged was the unacceptable and dangerous low level of hygiene and cleanliness in the room. I was so tired from my trip that I didn't even bother to call for a room change. There was no service room menu in the room (112 I believe) and I had to call for it. Yet again there was no numbers index on the phone as it was supposed to be. Shortly this is neither mercure or AccorHotels level that I am used too.

AccorHotels certified review
Anonymous Business - 22/10/2016

Very bad.. This hotel doesn't deserve to be called Mercure.

AccorHotels certified review
Anonymous Families - 14/09/2016

Very bad experience, not deserving one star, very bad furniture, noisy AC. I will recommend everyone not to stay in your bad hotel. Room 412

AccorHotels certified review
Anonymous Business - 03/09/2016

It was a very poor and unsatisfying experience. I was given a room with a parking lot and a dirty vally view. The room was claimed to be city view! But they gave me the back room instead of the front.

AccorHotels certified review
Anonymous Business - 26/08/2016

More than great

AccorHotels certified review
Anonymous Business - 13/08/2016

The Hotel was good Only one complain it is an old used Buildinh and facilities in the Room

AccorHotels certified review
Anonymous Couples - 10/08/2016

Terrible I was shocked. I tried many times to contact the hotel one day before arrival with no luck. When I arrived late around 11:30 pm the room was not ready. After I checked in, I found that the room is not fully clean moreover there was no towels in the bathroom. Next day I had the lunch on the restaurant and it was the worst food I have eaten in my live. Really I feel sorry fo a company like you run such terrible hotel...

AccorHotels certified review
Anonymous Business - 22/06/2016

Good Hotel but need renovation

AccorHotels certified review
Anonymous Couples - 12/06/2016

Hotel is nice, building is old but extremely nice.......the only issue is extra electrical outlets for charging devices

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