Hotel - Mercure Hotel Khamis Mushayt
Mercure Hotel Mercure Hotel

Mercure Hotel Khamis Mushayt

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3.0/5 68 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 15h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Swimming pool
    • Indoor heated pool
    • Indoor unheated pool
  • Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • ABHA AIRPORT
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Indoor unheated pool
  • Fitness centre
  • Hammam
  • Tennis
    • Clay tennis court
    • Hard tennis court
    • Indoor tennis court
  • Other sports activities
    • Billiards/Snooker
    • Bowling
    • Table tennis

Catering

  • Breakfast
  • 2 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 161 rooms
  • 34 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

2.9/5 AccorHotels Rating Based on 64 reviews

Our guest reviews for Mercure Hotel Khamis Mushayt

100% genuine reviews from our guests

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3.0/5 TripAdvisor Rating Based on 68 reviews
AccorHotels certified review
Imad Business - 04/12/2017
« Bad check in experience. Rest are OK »

Bad check in experience. Rest are OK. Front desk and manager on duty didn't treat my membership at all. It was rude discussion end up by you take the room we have or check another hotel.

AccorHotels certified review
Saad A. Business - 29/11/2017
« Disappointed »

I don't feel comfortable

AccorHotels certified review
Abdul Business - 22/11/2017
« Expected more »

It was below average. I understand that Abha is not a main city but certain standards should always be there

AccorHotels certified review
Majed A. Business - 23/09/2017
« low average hotel »

check in was smooth. room furniture is so old and it missing the basic needed amenity. room price is soo expensive comparing to the service and hotel condition. if there is another good 4 stars option in this city i will never stay in Mecure again.

AccorHotels certified review
Ahmed E. B. Business - 23/08/2017
« not Bad »

fair and also there's no suite for Business members , internet very bad , very old design furniture .

AccorHotels certified review
Ibrahim Solo - 20/06/2017
« Old furniture, no activation to the loyalty benefits like the room upegrade and so on. »

The room is to old and smelly. Difinetly will not recommend it to anyone.

AccorHotels certified review
Majid Business - 26/05/2017
« No cleanliness very unhygenic »

Not satisfied at all not meeting standards

AccorHotels certified review
Anonymous Business - 09/04/2017

The bed uncomfortable Breakfast is poor

TripAdvisor review
James G Business - 31/03/2017
« Not the AccorHotels experience I am used to. »

Admittedly, most AccorHotels I stay in are in big cities, but I would have somewhat expected to receive a similar quality in the Mercure Khamis Mushaiyt. Check in was poor - the member of staff didn't really give me information. I enquired a few times both over the desk and over the phone about how to book a taxi but nobody helped me. I ended up discovering the Careem app myself which rescued me. The room itself was generally fine. There were not many plugs for my electronics. There was no guidance on what number to ring for room service. The room service food was not great and one night they got my order wrong. The breakfast food was not good either. This stay was part of a longer trip for me (hotel 4 out of 6 on my trip) and rather than feeling relaxed and refreshed, I left feeling quite ill and stressed. Overall the building and location was fine, but the service needs a lot of work.

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Our hotel has responded to the review

Thank you

AccorHotels certified review
Anonymous Business - 08/03/2017

No choice for restaurants. Food very bad in the only available restaurant. Rooms, bed sheets and carpet not very clean.

AccorHotels certified review
Anonymous Business - 01/03/2017

I am wondering from International and select such kind of unprofional person at the resiption (caled Omar) And the furniture insid the hotel unexpected (all carpet has hall from cigarettes and bad odour ) My room was 234&232

AccorHotels certified review
Anonymous Business - 17/02/2017

Actually the Hotel service dod not meet my expectations, the room furniture was old and need maintenance, fitted sheets were not clean and there was no shower rope or bath slipper, food was very bad however due to the weather I had to have dinner every day at the hotel but really it was very very bad

AccorHotels certified review
Anonymous Business - 10/02/2017

Proceed was easy and service was good but The rooms and halls are smelly

AccorHotels certified review
Anonymous Families - 28/01/2017

Not good. Hotel prices are very high compared to the services and cleanless of the rooms.

AccorHotels certified review
Anonymous Business - 10/01/2017

Wonderful hotel excellent staff

TripAdvisor review
Business - 01/01/2017
« Poor Hotel »

Bad welcome , poor hotel Not deserve the cost , if we compare by value and facilities , they doesn't care if i am platinum member or not , No even welcome drink , bad check out experience , very late with wrong invoice

Our hotel has responded to the review
Our hotel has responded to the review

Thank you

AccorHotels certified review
Anonymous Business - 15/12/2016

The staff reception and attitude was excellent. The thing that made me outraged was the unacceptable and dangerous low level of hygiene and cleanliness in the room. I was so tired from my trip that I didn't even bother to call for a room change. There was no service room menu in the room (112 I believe) and I had to call for it. Yet again there was no numbers index on the phone as it was supposed to be. Shortly this is neither mercure or AccorHotels level that I am used too.

AccorHotels certified review
Anonymous Business - 22/10/2016

Very bad.. This hotel doesn't deserve to be called Mercure.

AccorHotels certified review
Anonymous Families - 14/09/2016

Very bad experience, not deserving one star, very bad furniture, noisy AC. I will recommend everyone not to stay in your bad hotel. Room 412

AccorHotels certified review
Anonymous Business - 03/09/2016

It was a very poor and unsatisfying experience. I was given a room with a parking lot and a dirty vally view. The room was claimed to be city view! But they gave me the back room instead of the front.

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