Hotel - ibis budget Madrid Vallecas
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Madrid Vallecas

3.5/5 321 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Paying wifi access in public area and rooms
    • WIFI in the communal areas
    • WIFI in your room
    • Internet access via Fiber Optics
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • pets allowed
  • Automatic air control

Catering

  • Breakfast
  • Snack & beverage machine
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Our rooms

  • 98 rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • Air Cooling System
    • Automatic air control
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Internet access via Fiber Optics
    • Shower
    • Toilets
    • Emergency info in rooms
Our rooms fittings
4.1/5 AccorHotels Rating 2,246 reviews

Our guest reviews for ibis budget Madrid Vallecas

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 321 reviews
Coco A. G. U. Friends - 07/11/2018 AccorHotels certified review
« Awesome Staff & Excellent Stay @ Ibis Budget Madrid Vallecas »

We had an excellent stay at the Ibis Budget Hotel Madrid Vallecas! The hotel was safe, the room was clean and simple with a nice breakfast spread. Celia at the Front Help Desk was wonderful. She was very polite and professional, she catered to our every need. I will be recommending this hotel to family and friends. Very safe smart economical stay coupled with great customer care. Thanks so Much Corelle from Atlanta, GA U.

Fco M. Couples - 02/11/2018 AccorHotels certified review
« Genial »

Genial

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Francisco, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis budget Madrid Vallecas. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy segura que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Victoria G.

Jorge L. P. J. Solo - 27/10/2018 AccorHotels certified review
« Quality of service »

The first night had a strong smell of cigarettes/ smoking on bed linen and pillow. I didn't complain to reception because I was very very tired and the air condictionair didn't worked ! The second night I think somebody changed the pillow and bed linen because the smell disappeared.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jorge, Thank you for taking the time to tell us about your experience at the ibis budget Madrid Vallecas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Victoria G.

Lee M. Business - 16/10/2018 AccorHotels certified review
« Dreadful »

After booking the hotel for a number of nights for 4 guests, my colleague checked int o find the other two in the party were not recognised on the booking even though he had paperwork (copy of booking) showing that their information was incorrect. The episode was met with staff that were extremely unhelpful. He finally managed to get them checked in. He then went back later in the day to reconfirm check out time only to be confronted by an arrogant and aggressive male receptionist that said they were not booked in, even though my colleague had paid and he had their key cards! This is not what i expect at any hotel - to be ignored and treated with complete contempt is not the way forward for any hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lloyd Chistopher, Thank you for taking the time to tell us about your experience at the ibis budget Madrid Vallecas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Victoria G.

Srinivas A. Business - 16/10/2018 AccorHotels certified review
« Happy to stay »

Satisfying

Our hotel has responded to the review
Our hotel has responded to the review

Dear SRINIVAS , We very much appreciate your comments regarding your stay at the ibis budget Madrid Vallecas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victoria G.

Business - 15/10/2018 TripAdvisor review
« CONNECTIONS »

Very good hotel for travelers with a car , bus connections 2 blocks away to the subway system . Standard Ibis Budget installations , small market located right in front of the hotel and food can be ordered from the room like pizza

Hugo S. Business - 08/10/2018 AccorHotels certified review
« Awfull Room »

The rooms are horribly bad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hugo, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Victoria G.

P. Business - 05/10/2018 AccorHotels certified review
« Poor experience »

Booking cancelled for my boss and valid for me. So we had to split our team. Really bad. Noisy environment on the ground floor. 25mn wait to get a taxi with reservation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicolas, Thank you for taking the time to tell us about your experience at the ibis budget Madrid Vallecas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Victoria G.

Medwin R. Couples - 22/09/2018 AccorHotels certified review
« very good and clean »

it was nice and good hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eleonor, We very much appreciate your comments regarding your stay at the ibis budget Madrid Vallecas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victoria G.

Anwar M. Solo - 24/08/2018 AccorHotels certified review
« Mr »

Nice and peaceful

Gina J. Families - 20/07/2018 AccorHotels certified review
« I love it »

It was great

Anonymous Solo - 16/07/2018 AccorHotels certified review
« Affordable comfort »

Friendly staff and a comfortable room. The facilities in the room are all you need for a short stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin, We very much appreciate your comments regarding your stay at the ibis budget Madrid Vallecas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victoria G.

Anonymous Couples - 11/07/2018 AccorHotels certified review
« Estupenda »

Comoda

Anonymous Business - 09/07/2018 AccorHotels certified review

Satisfecha

Josel L. P. O. Couples - 05/07/2018 AccorHotels certified review
« fantastico »

satisfactoria

Manuel Business - 09/06/2018 AccorHotels certified review
« practico »

agradable,trato,satisfatorio

Couples - 04/05/2018 TripAdvisor review
« Shocking »

Traveling from Bilbau after the ferry crossing from Portsmouth, I had booked room for the wife & I to break up our drive to Almeria.Had my booking form printed out & Accor had sent an email 2 days prior. Arrived in the evening to be told the reservation had been cancelled & there were no rooms to be had, 'Try the Hostel across the road'. Didn't even check if any of the group in the area had rooms. I then had an email sent to confirm the cancellation, time stamped then. Never had such a poor service. Ended up completing the drive to Almeria over night & sleeping in the car until our destination opened.

Ricardo Couples - 23/03/2018 AccorHotels certified review

Normal

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Ricardo, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis budget Madrid Vallecas. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis Budget, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Victoria G.

Norbert Friends - 27/01/2018 AccorHotels certified review
« Norbert »

Everything was amazing and fantastic... It been pleasure to be there... Thank you....again...

Anonymous Couples - 07/01/2018 AccorHotels certified review
« Hotel is ok »

Hotel is ok, but the toilet room is too small

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