Novotel Amsterdam Schiphol Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 3,381 reviews

Best price
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Novotel Amsterdam Schiphol Airport - Image 1
Novotel Amsterdam Schiphol Airport - Image 2
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Novotel Amsterdam Schiphol Airport - Image 4
Taurusavenue 12, 2132 LS HOOFDDORP, Netherlands

Description

Hotel extras

  • An ALLSAFE NSF certified hotel.

  • Only 4 min (train) from the airport!

  • No. 1 on Tripadvisor in the area.

  • Only 20 min (train) from downtown Amsterdam!

  • 17 state of the art meeting rooms with daylight.

Our accommodation(s)

Hotel location

Novotel Amsterdam Schiphol Airport

Taurusavenue 12
2132 LS HOOFDDORP
Netherlands

GPS:52.291615, 4.701503

Telephone
Fax +31 23 747 0399

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,381 reviews

TripAdvisor Rating  4.5/5  1,533 reviews

Certificate of excellence 2024

Well run hotel.

Customer review rating 4.5/5

David F. Business - Confirmed reviews ALL

Over all a good experience. The hotel is well situated, clean and the rooms are quiet and comfortable. Staff are friendly and efficient.

Dear David, Thank you for taking the time to review your stay. It is heartening to hear that our booking process met your expectations and that the clarity provided was to your satisfaction. While we are pleased with your commendation of our housekeeping and room service teams, we regret to hear that our parking offerings did not fully meet your needs. As our hotel is committed to sustainability, we encourage the use of public transportation, as noted in our information section. Nonetheless, we understand that parking is an important aspect for our guests and will take your feedback into consideration. Additionally, we apologize for any oversight in recognizing your status as an ALL member. While we strive to ensure each member feels valued, it seems we have fallen short in your case. Your kind words about the cleanliness of our hotel and the positive interactions with our staff are greatly appreciated. We are also glad that your experience at our bar was satisfactory, even though we are always open to suggestions for improvement. We are looking forward to welcoming you again. All the best! Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Conveniently located and excellent service.

Customer review rating 5.0/5

Chrys W. Business - Confirmed reviews ALL

The receptionists provided great help when needed; the room was nice and well equipped, and very quiet. The breakfast offered a great variety of foods and drinks. The hotel is near the Hoofddorp rail and bus station, from where downtown Amsterdam or the airport can easily be reached.

Dear Chrys, Thank you for such a great review. It is delightful to learn that our location provided the convenience you needed to travel to Amsterdam's vibrant city center and Schiphol Airport with ease. We take pride in the service our receptionists offer, and your recognition of their efforts in assisting with transportation and taxis is greatly valued. The design and quietness of our rooms are aspects we focus on for guest comfort, and we're pleased that these contributed positively to your experience. Additionally, we are thrilled that our breakfast selection met your expectations, offering a wide variety of options to start your day right. The proximity to Hoofddorp rail and bus station is indeed one of the many benefits of staying with us, affording our guests the flexibility to explore the region at their leisure. We're glad you took advantage of this during your visit. We look forward to a return visit from you in the future. Best wishes, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Nice hotel

TripAdvisor rating 5.0/5

bl2212 TripAdvisor review

Perfect stay. Easy online checkin with electronic key. Very practical. Excellent room (junior suite), nice fitness room, complete breakfast. Easy to reach from the airport as close to the train station (5mn walk). Staff is very helpful.

Dear Guest, Thank you for this great review. It is gratifying to know that our online check-in and electronic key system added convenience to your stay, reflecting our commitment to modern amenities and efficiency. Your appreciation for the junior suite and our fitness room is highly valued, as we strive to provide exceptional accommodations and facilities. Moreover, we're glad that our breakfast offerings were able to start your day on a high note. The ease of access to our hotel from the airport and proximity to the train station is an aspect we're proud of, and we're delighted it enhanced your experience. Lastly, our helpful staff will be pleased to hear that their efforts have not gone unnoticed. We look forward to welcoming you back soon. Kind regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Just ok.

Customer review rating 3.5/5

Rina F. -. V. B. ,. C. Families - Confirmed reviews ALL

Not very good customer service.

Dear Rina, Thanks very much for your feedback. We regret to hear about the delay you experienced with our towel service. Our goal is to provide efficient and prompt service to all our guests, and it seems we fell short in this instance. We are continuously working on improving our responsiveness to guest requests to prevent such occurrences in the future. Your feedback is invaluable as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Kind regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Good Stay

Customer review rating 5.0/5

Lars Couples - Confirmed reviews ALL

We had a good stay. The hotel was 1 stop from the airport. Check-in was quick and easy. The hotel is a 5 minutes' walk from the train station. Our room was clean and quiet. We will stay here again if we need an airport hotel.

Dear Lars, Thank you for such a great review. It is rewarding to know that the convenient location of our hotel, a mere stop away from the airport and close to the train station, contributed to your satisfaction. We are also pleased that the efficiency of the check-in process met your expectations and set the tone for a pleasant stay. Our team takes great pride in maintaining the cleanliness and peace of our rooms, and your recognition of these efforts is truly appreciated. Knowing that you would consider returning to Novotel Amsterdam Schiphol Airport for another stay is the highest compliment we could receive. We look forward to a return visit from you in the future. Best wishes, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

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Other web-users rate our hotel

  • 1,365 reviews 8.7/10 Location
  • 1,749 reviews 7.4/10 Room
  • 1,768 reviews 7.4/10 Service
  • 32 reviews 8.2/10 WiFi
  • 840 reviews 8.1/10 Breakfast
  • 788 reviews 7.2/10 Cleanliness
  • 464 reviews 9.5/10 Vibe
  • 401 reviews 8.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.