Hotel - Novotel Amsterdam Schiphol Airport
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Novotel Hotel

Novotel Amsterdam Schiphol Airport Hotel

Taurusavenue 12 
2132 LS  HOOFDDORP
NETHERLANDS

575 reviews
TripAdvisor Rating Based on 575 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Free WIFI (2MB) available in all areas. Premium WIFI (10MB) available at a premium.
    • Free WIFI (2MB) available in all areas. Premium WIFI (10MB) available at a premium.
    • Free WIFI (2MB) available in all areas. Premium WIFI (10MB) available at a premium.
    • Free WIFI (2MB) available in all areas. Premium WIFI (10MB) available at a premium.
    • Free WIFI (2MB) available in all areas. Premium WIFI (10MB) available at a premium.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • State of the art fitness with Technogym equipment available on the 1st floor. Open 24/7.
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Free WIFI (2MB) available in all areas. Premium WIFI (10MB) available at a premium.
    • Free WIFI (2MB) available in all areas. Premium WIFI (10MB) available at a premium.
    • Free WIFI (2MB) available in all areas. Premium WIFI (10MB) available at a premium.
    • Free WIFI (2MB) available in all areas. Premium WIFI (10MB) available at a premium.
    • Free WIFI (2MB) available in all areas. Premium WIFI (10MB) available at a premium.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Early Check-in
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter service only available for groups if agreed up front. Luggage trolleys available.

Leisure and activities

  • State of the art fitness with Technogym equipment available on the 1st floor. Open 24/7.
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
  • Several Dutch oak wooden bikes are available for rent. Please contact reception for more info.

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-0:00
    • Opening hours : Week-end 0:00-0:00

Business services

  • 20 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel offers rooms in 4 categories - Superior, Executive, Junior Suite and Superior Suite. All rooms are bright, modern, quiet and feature a bath or walk-in shower, small fridge and free WiFi. Connecting rooms and family rooms are available.Each room comes with individual air conditioning, LCD TV, an in room fridge for personal use and free WIFI. The bathroom is spacious and features a bath or walk-in rainshower. The hotel has several rooms for guests in a wheelchair and is 100% non-smoking.

  • 314 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Crib on request
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • A small radio with bluetooth connection is available in all executive rooms and suites.
    • Free WIFI (2MB) available in all areas. Premium WIFI (10MB) available at a premium.
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Coffee/tea making facilities
    • A small filled mini fridge is included when booking an Executive Room or Suite.
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,001 reviews

Our guest reviews for Novotel Amsterdam Schiphol Airport

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 575 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Michael D. S. Families - 17/07/2017
« Hotel »

Great Service and friendly!

AccorHotels certified review
Anonymous Couples - 16/07/2017

We stayed there for one night, and all I can say is that the room we stayed in was very nice and clean. And the customer service was fantastic! I will definitely book at this hotel again when we go back to Amsterdam:)

AccorHotels certified review
Uwe R. Business - 13/07/2017
« Nice place to stay »

It`s always nice at this hotel. It`s quiet, breakfast is good, rooms are clean and the staff is friendly.

AccorHotels certified review
John D. Business - 12/07/2017
« Overall good experience, with some annoyances »

Hotel itself, rooms, food and location are great. Fantastic breakfast! What was REALLY annoying, is that our rooms were not ready at 14:00. What was even more annoying was, that the nice ladies at the reception seemed to have no idea why we cannot give the rooms out (too little cleaning staff? no feedback about which rooms are clean and which are not?). They did also not even care to inform anyone about the reason, just kept making phone calls... Result: lobby of 30+ angry people awaiting their check in. It also seemed to me that over the weekend the staff was composed mostly of temps / interns, because quality of service (reception / restaurant) was lower than during the work week. It is 21st century, and such things DO make a difference, especially when you pay >150€ per night. Please, get your systems or/and processes or/and staff communication skills together.

AccorHotels certified review
Pavlos Business - 12/07/2017
« The offering did not meet my standards »

- First day bed sheets dirty. Third day room was not cleaned. Unfriendly staff in bar. Far from city center. + Convenient location for business trip if business is close by. Good breakfast. Nice lobby.

AccorHotels certified review
Jacek Business - 12/07/2017
« Excellent »

I loved the way our meetng was handeled. The team and especially Jaap were great. Restataurant service - fabulous and FOOD really enjoyable!

AccorHotels certified review
Mr L. F. Business - 11/07/2017
« Mr Lee Farrall »

Great service and hospitality at all times.

AccorHotels certified review
Know A. Families - 11/07/2017

Fantastic breakfast. Very helpful staff and lovely clean rooms.

AccorHotels certified review
Knitravel Business - 11/07/2017
« Great location, staff and facilities »

A great place to end a long trip. The staff were very courteous and friendly. The facilities were excellent. The room was well designed (plugs where you need them, appropriate lighting in multiple locations), comfortable, and clean. The breakfast buffet was so varied that if what you really needed was something more like supper (e.g., due to jet lag) you could have veggies and rice.

AccorHotels certified review
Rena Families - 11/07/2017
« Clean, modern and comfortable. A great value for families. »

The hotel was easy to get to from Schiphol airport (one train stop) but I suggest if you buy the tickets ahead, make sure you can print them off (we couldn't so the money was wasted). There are long lines for the train ticket stands for tourists. We were very happy with the hotel - it was clean, modern and we checked in and out very easily. We also ate in the hotel for dinner and the meal was decent. It may be a better option to get the breakfast included option. It was a very large buffet, and quite good, although lacking in options for those with allergies (minimal gluten free in my case).

AccorHotels certified review
Christopher Business - 10/07/2017
« Very good stay near Schiphol »

I usually stay in another nearer to the airport, but they ran out of room. It's pleasant surprise to stay here for the first time, especially on the executive floor. Clean and comfortable room with good amenities. Good complimentary minibar with nice wine and beer... 15mins walk to Hoofddorp Centrum.

AccorHotels certified review
Yvette Business - 10/07/2017
« Extremely pleased with Novotel's new standard »

As someone who almost travels from hotel to hotel, I find the new standard excellent and would consider booking only Novotel when the new standard is more widely adopted. + Very Helpful Service Desk + Easy & Frequent Public Transport Connectivity + Close to Rivers, Fields & Livestock + Toothbrush & Paste + Comb + Iron & Board + Charging Station + Universal Charging Adapters Availability - Low Shower Head Water Pressure

AccorHotels certified review
Happy T. Families - 10/07/2017
« Great, shame about restaurant experience »

Compact, comfortable room with excellent bathroom and one of the best beds we have experienced in a long time. Shame the same can't be said for the pillows. When we went down for dinner the staff were accommodating as we were quite late. However the meals were appalling with the burger full of crunchy bits (?) and gristle and despite requesting no sauce on my son's burger it came laden with sauce. This waitress did offer us coffees to make up for it, which was nice of her. I would definitely stay at this hotel but not dine in the restaurant as the thought still makes my stomach turn.

AccorHotels certified review
Susan M. Couples - 10/07/2017
« Staff were helpful and we were given a room promptly. Room clean and comfortable. »

The only problem we found was that the cooked breakfast had not been kept hot and so was cold. Also not aware no free car parking or Novotel car park.

AccorHotels certified review
Sima D. H. Business - 09/07/2017

The receptionists were not willing to help and gave a negative imapct

AccorHotels certified review
Nwabisa Families - 09/07/2017

Was generally a great short stay

AccorHotels certified review
Carsten B. Business - 09/07/2017
« Satisfied »

The overall experienced would have been better if it was not for your non customer oriented service by your restaurant upon my / our arrival. It seemed that your kitchen team was not amused that we placed our order at 10:20 pm; our third colleague arriving for dinner was not serviced because he arrived one minute late (10:31 pm); completely absurd.

AccorHotels certified review
Vic S. Business - 08/07/2017
« Excellent »

Excellent

AccorHotels certified review
Anonymous Families - 07/07/2017
« Good...but Novotel Paris was much better »

We had a poor start. The in room kettle was extremely dirty and a call to housekeeping did not yield a replacement. A walk to the reception was needed with the dirty kettle to get a replacement. The dinner at the lobby restaurant was worse. We ordered a waffle with cream for our 5 year old along with a kids meal. The waffle never arrived despite repeated reminders. I guess the staff were having a bad day. The remaining 3 days were great but we were too wary of using any of the hotel facilities

AccorHotels certified review
Nathalie S. Business - 07/07/2017
« very easy going check in and out with smily and professional staff »

nice room, beautiful facilities, clean and very helpful and professional staff at the reception desk and in the restaurant.

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