Novotel Amsterdam Schiphol Airport Hotel 4 stars

TripAdvisor rating 4.5/5 1,211 reviews
Novotel Amsterdam Schiphol Airport
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Hotel extras

  • Only 4 min (train) from the airport!

  • Only 20 min (train) from downtown Amsterdam!

  • No. 1 on Tripadvisor in the area.

  • 17 state of the art meeting rooms with daylight.

  • Bike rental and free WIFI.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging unitsPaying
  • Shoe shine machine available on the ground floor.
  • Boutiques/shopping
  • Porter service only available for groups if agreed up front. Luggage trolleys available.
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • State of the art fitness with Technogym equipment available on the 1st floor. Open 24/7.
  • Bikes rental
Business services
  • 20 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Amsterdam Schiphol Airport

Taurusavenue 12
2132 LS
hoofddorp
netherlands

Tel: +31237470347

Fax: (+31)237470399

Contact email

Check-in from 14h00

Check out up to 12h00

  • CONNEXXION :   300/310 HOOFDDORP

  • By plane

    SCHIPHOL AIRPORT At 6.5km / 4.04 miles

  • By plane

    SCHIPHOL AMSTERDAM At 6.5km / 4.04 miles

  • By train

    HOOFDDORP At 0.2km / 0.12 miles

  • By train

    HOOFDDORP STATION At 0.35km / 0.22 miles

GPS :52.291615, 4.701503

Our accommodations

The hotel offers rooms in 4 categories - Standard, Executive, Junior Suite and Superior Suite. All rooms are bright, modern, quiet and feature a bath or walk-in shower, small fridge and free WiFi. Connecting rooms and family rooms are available. Each room comes with individual air conditioning, LCD TV, an in room fridge for personal use and free WIFI. The bathroom is spacious and features a bath or walk-in rainshower. The hotel has several rooms for guests in a wheelchair and is 100% non-smoking.

Standard room, modern and spacious - 1 double bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Standard room, modern and spacious - 2 single beds

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Standard room, perfect for families - 1 double bed and 1 sofa bed for 2 persons

  • Max. number of persons: 4
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Executive Room, extra comfort - 1 double bed, 1 sofa bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Junior Suite, 30 m² - 1 Queen-size bed, 1 sofa bed

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Standard room, accessible for disabled guests - 2 single beds

  • Max. number of persons: 2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Superior Suite, 56 m² - 1 Queen-size bed, 1 sofa bed

  • Max. number of persons: 4
  • Area: From 56
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Our restaurants and bars

GOURMET BAR RESTAURANT

Type of cuisine: Bistro

The GOURMET BAR restaurant is at the inspiring and vibrant heart of the hotel and offers an informal, friendly eating and drinking experience where people can enjoy trendy drinks and eat fresh, healthy and inspiring dishes from our open kitchen.

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

The GOURMET BAR is the perfect place to meet or simply unwind after a long day's travel. The service is friendly and genuine, the ambience inspiring and relaxed. The menu is creative and features a number of interesting local beers, gins and snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 20

  • Maximum size: 417

  • Maximum capacity: 360 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Novotel Amsterdam Schiphol Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

9,539 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,211 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Modern, convenient, well designed, nice vibe and great breakfast

TripAdvisor rating 4.5/5

Simon M Family - 15/09/2019 TripAdvisor review

Very happy with our stay. Chose to stay here for our Amsterdam trip rather than closer to the city and it was a good choice. 5 minutes walk from Hoofdoorp station and about 25 minutes into Amsterdam. A lot of thought has gone into how to make use of the spaces. We booked an executive suite in the summer sale as a treat and the extra space really enhanced our stay. Although marketed as the Schipol airport and we could even see the runway in the distance and the planes landing and taking off from our room, we were not disturbed at all by any noise. (This contrasts with Novotel Lisbon which was virtually right under the flight path, which we also stayed in on the same holiday.)

Poor service at the restaurant

TripAdvisor rating 4.5/5

Soren M Business - 15/09/2019 TripAdvisor review

Service at the hotel restaurant were non-existing. I had to wait one hour for my meal and eventually have to leave and find another nearby restaurant. This after reminding the staff several times. The rooms and check-in services works fine however. Aim for restaurants away from the hotel. A bit of walking though but much more service minded.

It was great as usual - nice clean rooms.

Customer review rating 4.5/5

Anonymous Business - 12/09/2019 AccorHotels review

It was great as usual - nice clean rooms.

Dear Emoke S., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnificent journey with us. Kind regards, Stef Mohlmann Duty Manager Team NASA

generally efficient checkin/out ... service in dining area is improving ... friendly staff

Customer review rating 4.5/5

Anonymous Business - 12/09/2019 AccorHotels review

i was in/out for the week with several short day trips. appreciate the help of storing my bag in between. very happy with the chef who sold me a jar of the rumpy raspberry fruit mash! love that stuff!! breakfast is the difference between this hotel and the hampton which is closer to our office.

Dear Laurie G., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. They'd be happy to hear that you enjoy the rapberry jam! It's a favorite of ours too! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Duty Manager Stef Mohlmann Team NASA

Good

TripAdvisor rating 4.5/5

rosiegirl43 Family - 12/09/2019 TripAdvisor review

Good Hotel, very clean! Excellent Breakfast~~Like how they offer $5.00 take outs once the breakfast is done to safe from food being spoiled or thrown out..excellent idea and wish more hotels/restaurants did this. Dinner selections limited

Good

TripAdvisor rating 4.5/5

Syria_Lord Friends getaway - 12/09/2019 TripAdvisor review

Overall the service was good, it's required improvement with cleaning inside the room. Internet was so bad the segnal was lost most of the time. Staff is very friendly and helpful. Food is very good. Location is fantastic its near from the metro station and near from sichpol Airport. I will book with your hotel again as I feel very comfortable with my family in this place.

Good quality hotel

Customer review rating 4.5/5

Jr Friends - 11/09/2019 AccorHotels review

Friendly and helpful staff. Good size bedroom with a very comfy bed. Good having tea and coffee making facilities.

Dear Jacqueline R., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Team NASA

My experience, as usual was a very pleasant stay.

Customer review rating 4.5/5

Anonymous Business - 10/09/2019 AccorHotels review

I enjoy using the Novotel when I have work in Hooffdorp. I will say I was disappointed this time as alot of the staff I enjoy seeing are no longer employed there.

Dear Roxanne S., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Stef Mohlmann Duty Manager

Perfect stay

Customer review rating 4.5/5

Daniel Couples - 10/09/2019 AccorHotels review

Modern, clean and stylish hotel with friendly staff. Excellent breakfast buffet.

Dear Daniel Gerhard F., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stef Mohlmann Duty Manager

Prima

Customer review rating 4.5/5

Anonymous Friends - 10/09/2019 AccorHotels review

Professioneel

Dear H V., Bedankt voor de vriendelijke woorden en tijd om deze recensie te schrijven. We zijn heel blij om te lezen dat u van uw verblijf bij ons genoten heeft. Wees gerust, ik zal uw complimenten doorgeven aan mijn team dat elke dag streeft naar een uitstekende gastenservice. Ik ben ervan overtuigd dat een dergelijke recensie het harde werk erkent dat ze hebben ingebracht en zal dienen als een aanmoediging voor al onze medewerkers om de verwachtingen van de gasten te blijven overtreffen. Nogmaals bedankt voor uw tijd. Ik hoop dat u volgende verblijf net zo aangenaam zal zijn als deze. Vriendelijke groeten, Stef Mohlmann Duty Manager

Great Hotel

TripAdvisor rating 4.5/5

khuyghe1 Couples - 10/09/2019 TripAdvisor review

Novotel Amsterdam Schiphol Airport is a great hotel. The breakfast that was included was excellent. Compared to the other two Novotel hotels we stayed at in Brussels (Midi Station) and Central area of Amsterdam (INK), the Schiphol Airport Hotel was much nicer, cleaner, and had excellent value. The other two were very small, dirty, and expensive for what you get. I would highly recommend this hotel if you are looking for accommodations close to the airport...about a 12 minute dive.

Customer review rating 4.5/5

Ingrid H. Business - 09/09/2019 AccorHotels review

quite similar as usual. All the basics are there as always.

Dear Ingrid H., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team NASA

Poor follow-up actions from staff

Customer review rating 4.5/5

Anonymous Business - 09/09/2019 AccorHotels review

Good service provided by staff in the restaurants. Improvement is required as no follow-Ip action was taken after raising request at front desk. Also, there was no response from reservation team though a few emails had been sent out to request for double bed.

Dear WAI On L., Thank you for taking the time to tell us about your experience at the Novotel Amsterdam Schiphol Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With kind regards, Stef Mohlmann Duty Manager Team NASA

Perfect, as always!

Customer review rating 4.5/5

Linda Business - 09/09/2019 AccorHotels review

Staying on a regular basis. Friendly people, nice room, wonderful breakfast,... all is there to enjoy my stay!

Dear Linda S., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will speak to the chef, see if he can do something about the missing brownie on the menu! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. kind regards, Stef Mohlmann Team NASA

Thanks for the thoughtful room decoration for our wedding anniversary

Customer review rating 4.5/5

Ayo Couples - 09/09/2019 AccorHotels review

You went over and beyond and we are very grateful. We will be recommending you to all our friends and families visiting Amsterdam

Dear Ayodele A., Thank you for your kind words and time to write this review. We are very happy to read that you enjoyed your stay with us. Kind regards, Stef Mohlmann Duty Manager TEam NASA

Comfy

Customer review rating 4.5/5

Edward Business - 09/09/2019 AccorHotels review

Room was comfortable enough and the hotel had all the facilities needed.

Dear Edward M., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team NASA

Mrs

Customer review rating 4.5/5

Rachael C. R. Business - 08/09/2019 AccorHotels review

Lovely hotel and room. Would of liked more choice for evening menu

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Team Novotel Amsterdam Schiphol Airport
Customer review rating 4.5/5

Anonymous Business - 08/09/2019 AccorHotels review

Very good, pleasant staff.

Dear Francine H., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team NASA

great hotel, perfect location

Customer review rating 4.5/5

Natalia Business - 06/09/2019 AccorHotels review

really like this hotel as is very convenient in terms of location and airport/office proximity. One reservation I have and which has put me off is the cleanliness of the room - carpet was not hoovered for weeks by the looks of it and surface of tables was not wiped either - could see drink spills. Found some hair in the bedding, several different types so wasn't cleaners for sure - not 100% sure I have got clean sheets (!!!) - it was quite disgusting. Will be looking for alternative hotel in the future.

Dear Natalia Patrycja C., Thank you for taking the time to tell us about your experience at the Novotel Amsterdam Schiphol Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. please be advised that we do not serve Champagne per glass, but only per bottle. I am sorry that my colleagues were not clear about this. We will try our best to work with your feedback and inform our guests better in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. If you do decide to stay with us again please send me an email (reply to this one) so that I can personally ensure you have a most pleasant stay and grant you a free upgrade to one of our suites in order to somewhat compensate for the not so good first impression Kind regards, Stef Möhlmann Duty Manager

Rxcellent

Customer review rating 4.5/5

Tony H. Business - 06/09/2019 AccorHotels review

Check in and quality or room were first class.

Dear Tony H., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Stef Möhlmann Duty Manager
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