Hotel - Mercure Ostrava Center Hotel
Mercure Hotel Mercure Hotel

Mercure Ostrava Center Hotel

4.5/5 552 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 1150.00 CZK Non member rate
From 1035.00 CZK Member's rate Members’ Rate, join while you book
10.00P
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Hammam
  • Babysitting on request
  • Golf  (Nearby)
    • Golf
    • Golf course 18 holes
    • Golf course 9 holes
  • Other sports activities  (Nearby)
    • Athletics stadium (Nearby)
    • Basketball facilities
    • Billiards/Snooker
    • Bowling
  • Ski hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

139 designed rooms offer all you expect from a modern four star hotel. In Standard room category you can enjoy tea and coffee-making facilities, air-conditioning, high-speed Internet, a laptop size safe, minibar and LCD television. Privilege Superior orPrivilege Suite rooms are larger-sized rooms with all the facilities mentioned above and on the top of this you will have access to the Privilege Lounge. This unique area was designed especially for relaxation and well-being purposes.

  • 139 rooms
  • 77 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 22 family rooms
  • 6 connecting rooms
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Telephone
    • Direct dial telephone
    • Pay per view channel(s)
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 2,918 reviews

Our guest reviews for Mercure Ostrava Center Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 552 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Michael H. Solo - 03/12/2018 AccorHotels certified review
« Very Pleasent Stay »

Very Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, Thank you so much for beautiful feedback! We are glad that you enjoyed your stay with us! We hope to see you back soon. Kind regards, Vladimír Šic, general manager

Kristina Business - 03/12/2018 AccorHotels certified review
« Spacious and centrally located »

Nice hotel in the center of the city, clean and spacious room, delicious breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kristina, thank you so much for great feedback! We really appreciate it! We are glad that you enjoyed your stay with us! We look forward to your next visit. Have a lovely day. Vladimír Šic, general manager

Michael T. Business - 01/12/2018 AccorHotels certified review
« Business Trip to Ostrava »

Very nice comfortable hotel, well situated close to town with very friendly staff. Breakfast room has a good variety of food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, thank you for a fantastic review! We really appreciate it! We are so pleased to see that you enjoyed your stay with us! We hope to see you back soon. Kind regards, Vladimír Šic, general manager

Pero Business - 30/11/2018 AccorHotels certified review
« Extremely Satisfied »

It was very satisfying and with pleasure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pero, Thank you so much for amazing feedback! We are glad that you enjoyed your stay with us! We hope to see you back soon. Kind regards, Vladimír Šic, general manager

Carlo M. Business - 29/11/2018 AccorHotels certified review
« good place to stay »

i always like to stay in Mercure when i come to Ostrava, it is comfy and the staff is really good and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlo, Thank you so much for amazing feedback! We are glad that you enjoyed your stay with us! We hope to see you back soon. Kind regards, Vladimír Šic, general manager

Solo travel - 29/11/2018 TripAdvisor review
« Sunday Intermezzo in Ostrava »

While travelling from Lodz in Poland to Bratislava in Slovakia I decided to make an one-night stop in the famous Moravian mining town of Ostrava. Travelling by train at night is half the fun, nothing to see outside, and this logistical combination allowed me to schedule the rides to be during daylight. The hotel is located centrally, quite far from the Ostrava main train station to walk. Better take the tram, especially if You carry luggage. The building is amazing, staircases, lobbies and corridors all with a classical feeling of the old Republic. Rooms are fitted in a modern style, with the Mercure touch, with enough light, enough space and seats. My vista was in the direction of the church, and the sound of bells was not coming through until I deliberately listened. Sound of traffic there was none. Well, Sunday evening a large portion of the local venues are closed, however there is several good cafes in the vicinity, maybe a 5 minutes walk. The bar and restaurant of the hotel are lit up, offering nice Moravian wines - I recommend the Sauvignon blanc from Sedlar. I tried it as the welcome drink and it made me smile. The staff is friendly, helps with navigation around town and it is possible to get an internet-purchased travel ticket printed. Overall I would like to return to Ostrava again, and I would not hesitate and stay at Mercure Ostrava Center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure that the entire staff enjoyed attending to your needs as much as you enjoyed your stay. Please contact me before your next visit, I would love to thank you personally for your kind words. Kindest regards, Vladimir Sic, General Manager

Ken Business - 19/11/2018 AccorHotels certified review
« Nice hotel in the center »

Nice clean room with a comfortable bed. Excellent breakfast and bar, staff are great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ken, Thank you very much for amazing feedback! We are glad that you enjoyed your stay with us! We hope to welcome you back soon again. Have a nice day, Vladimír Šic, general manager

Business - 19/11/2018 TripAdvisor review
« Perfect experience. »

As a platinum member an Excelent experience with everything. The best Accorhotel I`ve ever visited until now. People, service, privilege lounge, restaurant, breakfast. 120 % satisfaction. Very good hotel I can recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking time for write such a lovely review. It is a pleasure to read so many kind words. We appreciate your kind words about the all different departments at our hotel. With great pleasure, I will pass your comments to our team. It is people like you who motivate us to do our job even better. Thank you very much for staying with us and I hope to see you back in the future. Please get in touch if you plan to come back as I would like to personally thank you for so many kind words. Vladimir Sic, General Manager

Kk Business - 17/11/2018 AccorHotels certified review

It was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Konstantin, Thank you very much for taking your time and giving us so nice review. We really appreciate it. Kind regards, Vladimír Šic, general manager

Rich C. Business - 12/11/2018 AccorHotels certified review
« good »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you very much for taking your time to share your impressions from your recent stay at our hotel. We are happy to see that you have had such an enjoyable experience and hope to have a chance to welcome you back in Mercure Ostrava again soon. Sincerely, Vladimir Sic, General Manager

Anonymous Business - 11/11/2018 AccorHotels certified review
« Excellent room and service at bar and restaurant »

Due to my Gold status I had an upgraded room which was nice to work in. I visited the bar every night and was pleased with the drinks. I ate dinner one night at the hotel and it was fantastic. Breakfast was great every day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your wonderful comments regarding your stay at the Mercure Ostrava. It is always a pleasure to receive such feedback. I will share your comments and remarks with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Vladimir Sic, General Manager

John Business - 05/11/2018 AccorHotels certified review
« Great service as usual »

As always the service was great again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you very much for amazing feedback! We are glad that you enjoyed your stay with us! We hope to see you back soon. Kind regards, Vladimír Šic, general manager

Michel Couples - 04/11/2018 AccorHotels certified review
« help full »

Staff have done more then required to help us do check in, they will certainly not forget what they do for us cause it was really non usual! !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michel, Thank you very much for amazing feedback! It is always a pleasure to receive positive feedback. I will share your comments with our team. We are glad that you enjoyed your stay with us! We hope to see you back soon. Kind regards, Vladimír Šic, general manager

Frank Business - 30/10/2018 AccorHotels certified review
« Very pleasant stay »

The location, the staff, the room, the breakfast, everything was top.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank, thank you very much for your fantastic review! We really appreciate it! We hope to see you back soon. Have a nice day, Vladimír Šic, general manager

Laura M. Business - 30/10/2018 AccorHotels certified review

It was really good except for the restaurant, the menu was to fancy and the food was not good. sometimes is better have menu with more variety like different salads, pasta, burgers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura, thank you so much for your review, which we really appreciate. Your feedback is very useful for us as it helps us to improve our level of services. Your comment about the restaurant menu will be forwarded to the kitchen team and we will try to please you next time with the news in our menu. Best regards, Vladimír Šic, general manager

Scott W. Business - 30/10/2018 AccorHotels certified review
« nice stay. Very friendly and helpful staff »

Very comfortable. Good room, helpful and friendly staff. Breakfast is a weak point. The cooked breakfast wasn't always fresh / changed and the fruit salad was very basic

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scott, Thank you very much for your rating, which we really appreciate. We are so pleased that you enjoyed your stay with us. On the other hand I am sorry to hear that the quality of our breakfast didn't meet your expectation. The assortment of breakfast is changing, so we hope that your next breakfast will satisfy you more. Best regards, Vladimér Šic, general manager

Britta Business - 27/10/2018 AccorHotels certified review
« Greats days in Ostrava »

The Hotel itself was great I loved the room,the gym the bed,everything I expected but your personal is utterly outstanding,my special thanks to your staff at reception,they were unbelievably helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Britta, thank you so much for your amazing feedback! We are glad that you enjoyed your stay with us! We hope to see you back soon. Kind regards, Vladimír Šic, general manager

G W. Couples - 22/10/2018 AccorHotels certified review
« Very luxurious and comfortable hotel at a good price »

Loved Ostrava and the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean, thank you so much for your lovely review, which we really appreciate. We are so pleased you enjoyed your stay with us. We look forward to your next visit. Have a nice day, Vladimír Šic, general manager

Stuart R. Couples - 20/10/2018 AccorHotels certified review
« Fantastic experience at this Accor hotel. »

Accor loyalty benefits best experienced in many years as platinum member. Restaurant food suberb. Wine list also superb.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart, thank you very much for your amazing feedback. We really appreciate it! We are glad you enjoyed your stay with us! We hope to see you back soon. Kind regards, Vladimír Šic, general manager

Cy M. Business - 15/10/2018 AccorHotels certified review
« Brilliant hotel with modern rooms »

I enjoyed my stay. Breakfast was good. Rooms bar and reception staff all great. Good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cy M., Thank you very much for your beautiful feedback! We are glad that you enjoyed your stay with us! We hope to see you back soon. Kind regards, Vladimír Šic, general manager

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