Hotel - Mercure Ostrava Center Hotel
Mercure Hotel Mercure Hotel

Mercure Ostrava Center Hotel

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4.5/5 520 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 1720.00 CZK Non member rate
From 1548.00 CZK Member's rate Members’ Rate, join while you book
10.00P
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Hammam
  • Babysitting on request
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Athletics stadium (Nearby)
    • Basketball facilities (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Bowling (Paying, Nearby)
  • Ski hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

139 designed rooms offer all you expect from a modern four star hotel. In Standard room category you can enjoy tea and coffee-making facilities, air-conditioning, high-speed Internet, a laptop size safe, minibar and LCD television. Privilege Superior orPrivilege Suite rooms are larger-sized rooms with all the facilities mentioned above and on the top of this you will have access to the Privilege Lounge. This unique area was designed especially for relaxation and well-being purposes.

  • 139 rooms
  • 77 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 22 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Telephone
    • Direct dial telephone
    • Pay per view channel(s)
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,588 reviews

Our guest reviews for Mercure Ostrava Center Hotel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 520 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Abhishek S. Business - 10/06/2018

Excellent hotel good location and very good room provided to us . Staff was friendly overall stay was good . Will come back again.

AccorHotels certified review
Lluís Business - 01/06/2018
« Business »

Was a good stay. Maybe the people on the reception were too serious and just give the just words to answer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Ostrava Center Hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vladimir Sic General Manager

AccorHotels certified review
Marianne Solo - 30/05/2018
« A perfect choice - enjoyed my stay! »

The room was very well appointed and the hotel in a convenient location - couldn't ask for anything more! I would definitely stay here again and recommend it to others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marianne, I would like to take the opportunity to thank you for your review on our hotel, we are all pleased at the Mercure Ostrava Center, that you have enjoyed your stay in the hotel, and in Ostrava. We hope to have the chance to welcome you back soon. Vladimir Sic, General Manager.

AccorHotels certified review
Salvo Business - 27/05/2018
« Nice hotel. »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Salvo, thank you very much. We are looking forward to your next stay. Vladimir Sic, General Manager

AccorHotels certified review
Sandra Business - 26/05/2018
« Good business trip »

Good breakfast with attentive staff and a positive atmosphere

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Sandra, Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vladimir Sic General Manager

AccorHotels certified review
Piotr Business - 23/05/2018
« Business Center »

Bardzo dobre

Our hotel has responded to the review
Our hotel has responded to the review

Drogi Gościu, chciałbym bardzo podziękować za poświęcenie czasu na przekazanie komentarzy na temat ostatniego pobytu u nas w hotelu Mercure Ostrava Center, wszyscy jesteśmy zachwyceni, że hotel spełnił Twoje oczekiwania i że masz świetny czas z nami i w Ostrawie. Vladimir Sic, dyrektor generalny

AccorHotels certified review
W. Business - 14/05/2018
« Great hotel »

Comfortable , clean and friendly hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, thank you for your compliments on our hotel Mercure Ostrava Center. It was certainly pleasure for us to be at your service. We are looking forward to welcoming you again in our hotel. Vladimir Sic, General Manager.

AccorHotels certified review
Massimo Couples - 13/05/2018
« Very good »

Buona

Our hotel has responded to the review
Our hotel has responded to the review

Cari ospiti, grazie per i vostri complimenti sul nostro hotel Mercure Ostrava Center. È stato sicuramente un piacere per noi essere al tuo servizio. Non vediamo l'ora di darti il benvenuto nel nostro hotel. Vladimir Sic, direttore generale

AccorHotels certified review
Kwanyoung K. Business - 12/05/2018
« wonderful experiences »

hotel staff - very friendly breakfast - average cleanness - clean fitness - better than average

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I would like to take the opportunity to thank you for your review on our hotel. We hope to have the chance to welcome you back soon. Vladimir Sic, General Manager.

AccorHotels certified review
Renjith Business - 08/05/2018
« Business Trip and 4 nights stay »

The room was fine and neatly maintained. So do the restaurant and bar. Found same menu everyday for the breakfast and it would be nice and more satisfying if some changes/additions are made. Overall, the stay was quite nice. Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Renjith,, thank you for the feedback, we will concentrate more for breakfast changes. Sincerely, Vladimir Sic General Manager

AccorHotels certified review
Erki Business - 02/05/2018
« High quality as usual »

Enjoyed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, on behalf of Mercure team I would like to thank you for such a positive feedback which I will communicate to the team. We are really happy that you have enjoyed your stay with us. We will be pleased to welcome you again in the future. Vladimir Sic, General Manager.

AccorHotels certified review
Andrew F. Business - 30/04/2018
« Excellent as always »

Once again my stay in the Mercure Ostrava was excellent. I arrived on the 25th April at approx. 11pm after travelling from Ireland, I would like to say that the lady on Reception was friendly, professional, unfortunately I did not get her name but I would just like to say she was abosolutly brilliant and represents the Mercure to the highest standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you very much for such a nice feedback, I will try to investigate the lady from reception and inform her about your feeling. Thank you and we are looking forward to your next stay in Mercure. Vladimír Šic General Manager

AccorHotels certified review
Alfie D. Business - 27/04/2018
« The room was good. »

it was a good experience. The food could be more varied. One evening steak only was available and a little too expensive.

AccorHotels certified review
Anonymous Business - 23/04/2018

Comfortable, nothing to complain about

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hanne M., We very much appreciate your comments regarding your stay at the Mercure Ostrava Center Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Radim, Sales manager

AccorHotels certified review
Patric A. Business - 23/04/2018
« Very nice hotel but lack of attention for Platinum Members Accor »

Very good hotel, but I did not feel appreciated as a frequent traveller except of Drink Voucher

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patric, thank you for taking your time and giving us review. On behalf of our hotel I am sorry that you didn't receive a Platinum member treat. This was due to a 'human fault' during your check in. On your next stay with us we will upgrade you to the highest room category - Privilege Suite. We hope to see you back soon. Kind regards, Radim, Sales manager

AccorHotels certified review
Dragos Business - 15/04/2018
« Simply perfect »

Easy parking, friendly staff, confy bed, quiet, intimate, nice shower, good breakfast...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dragos, Thank you so much for a great feedback! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Radim, Sales manager

AccorHotels certified review
M Friends - 14/04/2018

I had a great experience. The room was nice and quiet and the staff was very kind and helpful!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michal, We very much appreciate your comments regarding your stay at the Mercure Ostrava Center Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Radim, Sales manager

AccorHotels certified review
Siegfried Business - 09/04/2018

another nice stay ....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Siegfried, We very much appreciate your comments regarding your stay at the Mercure Ostrava Center Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Yael V. N. Friends - 08/04/2018
« Great hotel »

Nice stuff, clean hotel, very good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yael, We very much appreciate your comments regarding your stay at the Mercure Ostrava Center Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Business - 04/04/2018
« Perfect premises!! »

The premises are very clean and the breakfast is really good

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