Hotel - Mercure Ostrava Center Hotel
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Ostrava Center Hotel

Ceskobratrska 18/1742 
702 00  OSTRAVA
CZECH REPUBLIC

464 reviews
TripAdvisor Rating Based on 464 reviews
See rates
Best price guarantee
From
From 55.00 EUR Non member rate
From 49.50 EUR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 0  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 0  EUR
  • Babysitting on request
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Hammam
  • Babysitting on request
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
  • Other sports activities (Nearby)
    • Athletics stadium (Nearby)
    • Basketball facilities (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Bowling (Paying, Nearby)
  • Ski hire facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

139 designed rooms offer all you expect from a modern four star hotel. In Standard room category you can enjoy tea and coffee-making facilities, air-conditioning, high-speed Internet, a laptop size safe, minibar and LCD television. Privilege Superior orPrivilege Suite rooms are larger-sized rooms with all the facilities mentioned above and on the top of this you will have access to the Privilege Lounge. This unique area was designed especially for relaxation and well-being purposes.

  • 139 rooms
  • 77 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 22 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Telephone
    • Direct dial telephone
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,979 reviews

Our guest reviews for Mercure Ostrava Center Hotel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 464 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
David D. Business - 16/07/2017
« Stay was ok could be better »

main issue with stay was the fact the water in the shower was brown and no options to do anything about it, which wasnt great.

AccorHotels certified review
Anonymous Friends - 14/07/2017

We choose Mercure Ostrava for our teambuilding, and it was great. From varied breakfasts, to tasty lunch, to really friendly and helpull staff. We also use beautiful terrace for evening drink. Great location of hotel - right in the centre of Ostrava, near by Stodolní street :-)

AccorHotels certified review
Oresta Y. Families - 05/07/2017
« Osrtrava »

Comfort

AccorHotels certified review
Business T. Business - 05/07/2017
« Modern and comfortable hotel »

Overall was very satisfied with the room, bed and bathroom facilities. Breakfast is good, though could be wider selection.

AccorHotels certified review
Rod Solo - 03/07/2017
« lovely hotel »

very well appointed, nice restaurant facility

AccorHotels certified review
Kaspars Families - 27/06/2017
« Didn't expect so good stuff and conditions ;) »

It was great, we did update to premium room and got access to premium lounge, same due stuff preparing our next rom, got extra voucher for free beer at bar ;)

AccorHotels certified review
Shammika W. Business - 23/06/2017
« Great »

Good service, Clean Hotel, Friendly staff, Can improve wine selection.

AccorHotels certified review
Anonymous Business - 22/06/2017
« Just right for my needs while attending a conference »

Good. Positive

AccorHotels certified review
Natasha D. S. Business - 21/06/2017
« Staying in Mercure Ostrava is excellent experiance... »

The hotel room is clean, food very tasty, the environment excellent -close to city center, the staff very kind...

AccorHotels certified review
Mr.pavel K. Business - 17/06/2017
« noise, reconstruction works outside, not amicable personnel at reception »

noise, reconstruction works outside, not amicable personnel at reception, limited availability of taxi (not possible to reserve at name or destination, confusing)

AccorHotels certified review
Martyn Business - 15/06/2017
« Great overnight stay. »

I always enjoy my stay at a the Mercure Ostrawa whenever I stop over for business The staff are attentive and helpful. The rooms are comfortable and quiet. Good Wi-Fi helps keeps you connected and working. The restaurant is a good choice if you don't have time to go out. Breakfast buffet offers plenty of choice.

AccorHotels certified review
Anonymous Business - 14/06/2017

I still like to stay in the hotel, even after serveral years,

AccorHotels certified review
Antony G. Business - 10/06/2017
« Very good  »

Great,friendly and helpful staff.

AccorHotels certified review
Brian O. Solo - 07/06/2017
« Great hotel with attentive staff »

Eva was wonderful at check in even though there was a mix up with my prepaid booking. She upgraded my room and gave me a drink voucher for the inconvenience.

AccorHotels certified review
Willem Friends - 06/06/2017
« Short but great stay, can't wait to come back again!  »

On arrival I was very pleased to be upgraded to a superior room and given free lounge access too. I even extended my stay by 1 day as I was enjoying it so much.

AccorHotels certified review
Robert B. Business - 04/06/2017

Returning to hotel on first day(16:30) room was not done...room was done later. No water in room also after the 2 were taken

AccorHotels certified review
Kathryn Business - 01/06/2017
« Overall great stay »

Everything was wonderful at the hotel - the staff, the breakfast, and (despite construction) the ease of transportation. My only complaint is that on the second to last day of my five day stay, I realized that my door to my room could be pushed open without a key card or even pulling down on the handle. I tried everything to get the door to lock but it wouldn't work. I told the front desk and it was fixed immediately. But it made me fear for my safety and for the safety of all of my belongings. Again, everything else was great. But that ended my trip on a very alarming note.

AccorHotels certified review
Milan M. Business - 27/05/2017
« A place where I feel at home »

The staff of this hotel is simply amazing, always trying to make me feel welcome, and attending to all my needs.

AccorHotels certified review
Birgit M. Business - 27/05/2017
« Clean quiet Hotel.  »

Staff was friendly. Breakfast was great, so many food choices. The room met my expectations.

AccorHotels certified review
Adam Business - 27/05/2017
« Best Mercury Woldwide! »

Fantsstic hotel. All Mercure should be like this one!

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 55.00 EUR Non member rate
From 49.50 EUR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 26 km Mercure Cieszyn
Mercure Cieszyn
From
From 144.00 PLN Non member rate
From 144.00 PLN Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in OSTRAVA
See rates