Hotel - Mercure Ostrava Center Hotel
Mercure Hotel Mercure Hotel

Mercure Ostrava Center Hotel

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4.5/5 493 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 0  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 0  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Hammam
  • Babysitting on request
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Athletics stadium (Nearby)
    • Basketball facilities (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Bowling (Paying, Nearby)
  • Ski hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

139 designed rooms offer all you expect from a modern four star hotel. In Standard room category you can enjoy tea and coffee-making facilities, air-conditioning, high-speed Internet, a laptop size safe, minibar and LCD television. Privilege Superior orPrivilege Suite rooms are larger-sized rooms with all the facilities mentioned above and on the top of this you will have access to the Privilege Lounge. This unique area was designed especially for relaxation and well-being purposes.

  • 139 rooms
  • 77 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 22 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Telephone
    • Direct dial telephone
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,305 reviews

Our guest reviews for Mercure Ostrava Center Hotel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 493 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Karel Business - 11/12/2017
« a very good Mercure hotel indeed with excellent staff »

+ excellent location in Ostravas city center; in walking distance to various offices and Stodolni street of binge. + clean, modern, comfortable + very good drinks and wines on the bar. + good breakfast selection and quality + own fitness and sauna; parking, though limited. + Excellent staff, I appreciate the kept the things I have forgot in the room - only small minuses, that the two spaces in the privilege appartement, the doors between the two rooms can be soundproofing, as they are not; and the logic of ligniting switches in the room, in order to light up the lavatory one must switch on the lights in the whole appartement.

AccorHotels certified review
Marcus R. Business - 09/12/2017
« Very nice hotel in the centre of Ostrava »

This hotel is located in the city centre, so you can reach all places of interest within short. The rooms are well equipped, the bathroom large and modern, the breakfast gives a good start into the day and the staff in restaurant and reception is very friendly. The spa and the gym are also on a high level.

AccorHotels certified review
Juhani V. Business - 05/12/2017

Otherwise good as always, but there was one annoying thing. My credit card was made a deposit of about double compared to the final invoice. And as I was paying 2 of my guests too, it was about 1100e, which still seems to stay in my credit card's saldo.

AccorHotels certified review
Jiri Business - 04/12/2017
« Good »

Nice. I like your hotel. It is welcoming. Only the performance of bar-tender should be better. It again was not much accurate and professional.

AccorHotels certified review
Anonymous Business - 01/12/2017
« First visit - not impressed »

a medium hotel, quite small breakfast, TV didnt work, AC I could not get started, a tap design in the shower that make it impossible(slippery) to turn if you have soap in your hands etc.. nice personell in reception

AccorHotels certified review
Erik N. Business - 01/12/2017
« Nice and clean hotel overall very good »

Overall a very good experience. One negative thing is that the beds are extremely stiff!

AccorHotels certified review
Anonymous Business - 30/11/2017
« Excellent »

A wonderful staff.

AccorHotels certified review
Christy Couples - 28/11/2017
« Very good stay »

Our stay at your hotel was very nice. Our room was spacious and clean. The shower had great water pressure and the free mini bar was extremely convenient when we were tired and didn't want to leave the room. The privilege room did run out of snacks the 2 times we visited, but it was very nice to have a quiet place to have a drink.

TripAdvisor review
Business - 28/11/2017
« wonderful stay »

A very nice warm welcome with a very nice staff. Breakfast is super, fresh made olmelts ana a wide range of food. top room, perfect in szie and space to work as well. Vvery nice Lounge/Fitness-Wellness.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, What a pleasure to read these wonderful comments on Tripadvisor and to hear that you have enjoyed your stay with us! I'm very happy that you were satisfied with the breakfast and the quality of service. It will be a real pleasure to welcome you again! Vladimir Sic, General Manager

AccorHotels certified review
Anonymous Couples - 27/11/2017
« Very good service, upgrade to nice suite »

Attentive staff, upgraded to very nice suite. Eva in the reception gave very good service throughout our stay.

AccorHotels certified review
Inge V. Solo - 27/11/2017
« Silence and much space »

Very good

AccorHotels certified review
K. Couples - 20/11/2017
« Nice surprise ! »

First time visit. Great building with nice staircase, fitness and sauna. Well maintained to keep the historical style in evey detail. Staff very friendly. Room clean and big (suit). Experience even beter in some of the MGalery hotels. Only differents are breakfast where for example MGalery in Prague has on top. City during the weekend guiet. I recommend visit the zoo and the city hall. What could be improved are few small things. - atmosphere lighting in platinum lounge to really feel as in exceptional place - more atmosphere in restaurant and creative menu. For examle as in Poland the winestone chain - rowing machine in fitness - for breakfast offer also nuts, chia seeds and vegetable preads like ajvar or humus Thank you for nice stay!

AccorHotels certified review
Jaakko L. Business - 20/11/2017
« Overall nice experiense »

Only negative thing was - when I was checking out you had a lady working in the front office and she was obviously sick with flu or something. She asked me if I wanted my bill to be in EUR or Czech Korunas, I answered Korunas, later when I already had paid I noticed that the amount was charged as EURos, so I lost about 20€ there due to your hotel exchange conversion. In the lounge you should have Radegast beer, rather than the one you have right now. Other than that all was good.

AccorHotels certified review
M Business - 20/11/2017

Friendly staff and clean environment. Good breakfast. I received upgrade to a bigger room while 10 day stay in Ostrava, thank you very much.

AccorHotels certified review
Niels Business - 11/11/2017
« Beautiful hotel, great location on a walking distance of city center, clean room, good food & beer »

Reallly nice stay. Staff was very helpfull. The rooms / bathroom are very clean. They have a nice restaurant with tasy food and delicious beers. Breakfast was great. A good parking space even for a van!. The hotel is situated on a walking distance of the city centre.

AccorHotels certified review
Anonymous Business - 10/11/2017
« Very Good Experience »

Good service, good room great people

AccorHotels certified review
Visitor Families - 09/11/2017
« Very good hospitality »

Very good hospitality

AccorHotels certified review
Aleksandra Business - 09/11/2017

We really enjoy our stay,.

AccorHotels certified review
Anonymous Business - 27/10/2017
« Excellent visit again and really looking for next trip in Ostrava and obviously at Mercure hotel »

Pleasant visit as usual, nothing to complain. Very friendly staff at reception, bar & restaurant. Lovely place to visit always.

AccorHotels certified review
Vicke Business - 22/10/2017
« Good hotel in excellent location »

Rooms very tidy and modern. Very silent corridors and I was not disturbed by noise any time during my stay. Reception helpful and very efficient.

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