Hotel - Mercure Ostrava Center Hotel
Mercure Hotel Mercure Hotel

Mercure Ostrava Center Hotel

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4.5/5 476 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 49.00 EUR Non member rate
From 44.10 EUR Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 0  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 0  EUR
  • Babysitting on request
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Hammam
  • Babysitting on request
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Athletics stadium (Nearby)
    • Basketball facilities (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Bowling (Paying, Nearby)
  • Ski hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

139 designed rooms offer all you expect from a modern four star hotel. In Standard room category you can enjoy tea and coffee-making facilities, air-conditioning, high-speed Internet, a laptop size safe, minibar and LCD television. Privilege Superior orPrivilege Suite rooms are larger-sized rooms with all the facilities mentioned above and on the top of this you will have access to the Privilege Lounge. This unique area was designed especially for relaxation and well-being purposes.

  • 139 rooms
  • 77 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 22 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Telephone
    • Direct dial telephone
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 2,154 reviews

Our guest reviews for Mercure Ostrava Center Hotel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 476 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Wojciech Friends - 04/10/2017
« Great place ! »

This is one of the best Accorhotels hotels I have stayed in. I am always willing to go back there. Great service at reception and in rooms and lobby. All very high quality. My next reservation is here soon when I will be again with my friends here, because it is a great hotel where you can rest.

AccorHotels certified review
Lynda R. Friends - 03/10/2017
« Mrs Lynda R. »

Very pleasant stay in your hotel it is a very beautiful building, the rooms were comfortable and the hotel staff very pleasant and helpful, the language barrier was not a problem as the staff spoke English very well which was a great help to us

AccorHotels certified review
Andrew S. Solo - 02/10/2017
« Quality hotel at a bargain price »

This is a very nice hotel. It is in a grand old building and the character of the hotel has not been spoiled by the conversion. The receptionist was very friendly and check in was very quick. The room was nicely fitted out. The bed was on the hard side but that suits me. The only down side was that the Wi-Fi signal in the room wasn't very good.

AccorHotels certified review
Anonymous Business - 29/09/2017
« Best hotel in Ostrava »

excellent, as always

AccorHotels certified review
Lars V. W. Business - 28/09/2017
« Nice stay but the specific room I got was not as expected »

I'm staying with you several times per year. This stay the hotel room was not to my satisfaction, so I will ask for another if I'm put to floor 1 again. Reason for this is that I felt that in the bathroom persons on higher floors on the other side of the back-yard could see directly into my shower, and toilet. Not very comfortable I must say. It would easily be fixed by frosting the window all the way up, not only the lower 2/3's. All other rooms (on higher floors) has always been to my satisfaction.

AccorHotels certified review
Sandra Business - 24/09/2017
« Effective bussinesstrip »

Efficient check-in/check-out OK breakfast OK room Clean Not so attentive breakfast staff or bar personnel Did not feel 100% secure (stayed at bottom floor - easy access for non hotel guests)

AccorHotels certified review
Robert M. Solo - 22/09/2017
« Ridiculously expensive »

The Mercure hotel in Ostrava is ok, nothing special, but nothing bad either. It's reasonably clean and central, the personnel is polite and helpful, but the rooms are small, and the shower was clogged. This is not what I would expect a hotel which costs over 100 EUR a night to look like. I book there because it's usually cheaper (probably because I book in advance), but I couldn't book early this time because I had to be there unexpectedly for a friend's funeral. I'm seriously thinking about using another hotel in future: I would understand paying over 100 EUR a night in Paris or London, but this is Ostrava. It's shameful.

AccorHotels certified review
Anonymous Couples - 18/09/2017
« Exceptional value »

Wonderful, large, spotless, quiet rooms, fantastic breakfasts, helpful and friendly staff

AccorHotels certified review
Anonymous Families - 14/09/2017
« Great »

Great short stay

AccorHotels certified review
Denise G. Families - 11/09/2017
« Great stay! The staff was super helpful! »

My husband, daughter and I stayed here for 5 nights and during this time I was waiting for my lost luggage to arrive. They were so nice to us when I kept asking if it was there, and they were also great about giving us directions and helping us figure out things to do. I know that there was one person named Veronica and I wish I knew the other names but they were all so nice. This was end of August.

AccorHotels certified review
Dennis C. Solo - 11/09/2017
« Very friendly, helpfull staff »

This was not my first or last stay at Mercure Ostrava. I have always had a pleasant experience here and will continue to stay here in the future. The hotel is very central located, always clean and the Staff is beyond helpful and friendly.

AccorHotels certified review
M F. Business - 08/09/2017
« My stay was excellent, all staff friendly and professional. »

The hotel and room is to a very high standard, my room was very spacious, clean and comfortable. All of the staff was amazing, friendly, and are very happy answer any questions. The room service, food tasted wonderful and the portions are a good size and the breakfast was also lovely, served in a lovely room, with outdoor eating also. This is the 3rd time I have stayed in this hotel while on a business trips to Ostrava and would highly recommend it. Well done and keep up the great work.

AccorHotels certified review
Juha S. Business - 06/09/2017
« Head of Business »

Nice, quite, comfortable room. Nice breakfast, especially fresh fruits.

AccorHotels certified review
Pete O. Couples - 01/09/2017
« Excellent room, helpful staff, interesting city »

We were given a lovely room and really appreciated having a microwave and also a full-size fridge in the room - we had not been expecting that. The room was large, the bed was comfortable and there was plenty of room in the wardrobe for all our clothes. Everything worked well - including the shower. Breakfast was excellent with a very large choice and being able to order eggs, pancakes, etc was very nice. The staff were always helpful and attentive.

AccorHotels certified review
Anonymous Business - 01/09/2017

I have one remark only : the work on the road in front of the hotel is very noisy in the morning... but I understand this job is non under your responsibility :) Best regards, Augusto

AccorHotels certified review
Mike Business - 01/09/2017
« First stay at Mercure Ostrava »

First stay at Mercure Ostrava. I was impressed with the facility, staff, and food.

AccorHotels certified review
Lars E. Business - 24/08/2017
« Nice and clean hotel with profesional personal »

Good located near Stadoni street and lot of nice restaurants. Very good rooms and good breakfast with lot of things on breakfast table.

AccorHotels certified review
Khalid H. Business - 20/08/2017
« One of good Mercure I stayed »

Good staff and service

AccorHotels certified review
Mike Business - 18/08/2017
« Very leasant hotel but mared by roadworks at this time, normally great »

Good rooms, good food and very nice people

AccorHotels certified review
Anonymous Business - 17/08/2017
« Room and service were excellent »

Nice room, good service, good food

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