Mercure Ostrava Center Hotel 4 stars

TripAdvisor rating 4.5/5 578 reviews
Mercure Ostrava Center Hotel
See on a map
+ 23 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Hammam
  • Babysitting on request
  • Golf
  • Other sports activities
  • Ski hire facilities
Business services
  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Ostrava Center Hotel

Ceskobratrska 18/1742
702 00
ostrava
czech republic

Tel: +420595606600

Fax: (+420)595606601

Contact email

Check-in from 14h00

Check out up to 12h00

  • CITY BUS :   479 HUSUV SAD

  • By plane

    LEOS JANACAK APT At 25km / 15.54 miles

  • By train

    OSTRAVA HL NAD At 2km / 1.24 miles

GPS :49.839069, 18.287376

Our accommodations

139 designed rooms offer all you expect from a modern four star hotel. In Standard room category you can enjoy tea and coffee-making facilities, air-conditioning, high-speed Internet, a laptop size safe, minibar and LCD television. Privilege Superior or Privilege Suite rooms are larger-sized rooms with all the facilities mentioned above and on the top of this you will have access to the Privilege Lounge. This unique area was designed especially for relaxation and well-being purposes.

Single room with 1 single bed

  • Max. number of persons: ‌1
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard room with Double bed

  • Max. number of persons: ‌2
  • Area: From 0
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Superior Room with 1 double bed and fold-out sofa

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard room with 2 single beds

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Superior Room with 2 single beds and fold-out sofa

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Suite with double bed and fold-out sofa

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

WINESTONE

Type of cuisine: International

WINESTONE® is a brand new restaurant concept. It is aimed particularly at creating an attractive culinary experience provided by a menu composed of high quality dishes and excellent wines served in a creative way.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

JANAK

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 127 m²

  • Maximum capacity: 130 people

  • Maximum banquet capacity: 88 people

Find out more

Our guest reviews for
Mercure Ostrava Center Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

3,393 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

578 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Interesting

Customer review rating 4.6/5

Daryl H. Solo - 10/07/2019 AccorHotels certified review

Beds were uncomfortable and small, was locked in a bathroom for 1.5 hours due to door handle falling off and limited food menu in the bar

Dear Daryl, thank you so much for your review, which we really appreciate. Your feedback is very useful for us as it helps us to improve our level of services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Kind regards, Vladimír Šic, general manager

Nice hotel. Good breakfast. Expensive to park.

Customer review rating 4.6/5

Emma B. Families - 08/07/2019 AccorHotels certified review

Good check-in. Room was very small and daily cleaning did not take care of coffee cups or leave any water. Breakfast was good, not crowded and good selection. Parking was expensive with no known street option. Close to town center.

Dear Emma, Thank you for taking your time and giving us your review. We really appreciate it. Your feedback is very useful for us as it helps us to improve our level of services. Best regards, Vladimír Šic, general manager

great

Customer review rating 4.6/5

Lars Solo - 08/07/2019 AccorHotels certified review

Big clean rooms, nice view and excellent food in the restaurant

Dear Lars, thank you so much for your lovely review, which we really appreciate. We are glad that you enjoyed your stay with us! We look forward to your next visit. Have a nice day, Vladimír Šic, general manager

Great service as usual

Customer review rating 4.6/5

John Business - 08/07/2019 AccorHotels certified review

Great service as usual

Dear John, Thank you so much for amazing feedback! We are glad that you enjoyed your stay with us! We look forward to your next visit. Have a lovely day. Vladimír Šic, general manager

Stay in Ostrava

TripAdvisor rating 4.5/5

Excursion15650583815 Family - 06/07/2019 TripAdvisor review

Had a great stay. Clean and quiet with the greatest bed. Nice breakfast. Tight space for parking in the garage. Don’t miss the Italian restaurant across the street-ask for Carlo- best restaurant in the city!

Very good

Customer review rating 4.6/5

Jakub Business - 03/07/2019 AccorHotels certified review

Nice room, upgrated, clean and cooled when high temperature

Dear Jakub, Thank you so much for taking your time and giving us so beautiful review. We really appreciate it. We are glad that you enjoyed your stay with us! We look forward to your next visit. Kind regards, Vladimír Šic, general manager

very good

Customer review rating 4.6/5

Anvarali A. Business - 30/06/2019 AccorHotels certified review

very Good.

Dear Guest, thank you very much for taking your time to share your impressions from your recent stay at our hotel. We hope to have a chance to welcome you back in Mercure Ostrava again soon. Sincerely, Vladimir Sic, General Manager

Hotelwith big service

TripAdvisor rating 4.5/5

newa600 Family - 30/06/2019 TripAdvisor review

Rooms very good fitted the beds are very comfotable ,, very good service from the personeel very competent en always at your disposal at any time , buffet with large choice ! laundry service impeccable with delivery in a short time!

Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure that the entire staff enjoyed attending to your needs as much as you enjoyed your stay. Please contact me before your next visit, I would love to thank you personally for your kind words. Kindest regards, Vladimir Sic, General Manager

Everything was great

Customer review rating 4.6/5

Anonymous Business - 29/06/2019 AccorHotels certified review

All good, kind staff, clean and quiet room, great breakfast. Thank you

Dear Mrs. S., We very much appreciate your comments regarding your stay at the Mercure Ostrava Center Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vladimir Sic General Manager

great hotel in Ostrava

Customer review rating 4.6/5

Tom Z. Business - 26/06/2019 AccorHotels certified review

This was my second time staying at the Mercure in Ostrava and the experience was great. Friendly staff and very welcoming.

Dear Guest, Thank you for taking time for write such a lovely review. It is a pleasure to read so many kind words. We appreciate your kind words about the all different departments at our hotel. With great pleasure, I will pass your comments to our team. It is people like you who motivate us to do our job even better. Thank you very much for staying with us and I hope to see you back in the future. Please get in touch if you plan to come back as I would like to personally thank you for so many kind words. Vladimir Sic, General Manager

Everything perfect

Customer review rating 4.6/5

Danil Families - 22/06/2019 AccorHotels certified review

Perfetto!

Уважаемый гость, Спасибо за ваше недавнее пребывание в нашем отеле и за то, что нашли время написать нам прекрасный отзыв! Я передам ваш добрый комментарий моей команде, я уверен, что они это оценят. Было бы очень приятно снова позаботиться о вас в нашем отеле, поэтому, пожалуйста, сообщите нам, если вы планируете вернуться. Еще раз спасибо и береги себя. С наилучшими пожеланиями Владимир Сик, генеральный директор

Great rooms. Breakfast could be better.

Customer review rating 4.6/5

Erlend Business - 21/06/2019 AccorHotels certified review

The rooms are nice and clean as always. The breakfast could be a bit more varied.

Dear Mr. O., We very much appreciate your comments regarding your stay at the Mercure Ostrava Center Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, especially breakfast as you mentioned. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vladimir Sic General Manager

One night is not enough

Customer review rating 4.6/5

Anonymous Business - 20/06/2019 AccorHotels certified review

Good position, nice place and building! The staff is nice and you will feel to be welcomed. Also the bar is good to try. Breakfast super. The rooms are big and well equipped.

Vážený pane, velice děkujeme za Vaše slova a těšíme se na příští návštěvu. Přeji příjemný den Vladimír Šic ředitel hotelu Mercure

Thank You for the Birthday Surprise

Customer review rating 4.6/5

Pezza Business - 16/06/2019 AccorHotels certified review

Excellent. Friendly helpful staff, good food and thoughtful service. I am an Accor Gold Member, and this trip so happened to coincide with my birthday. I was pleasantly surprised when one of the staff presented me with a birthday cake treat. Thank you!

Dear Guest, Thank you for taking time for write such a lovely review. It is a pleasure to read so many kind words. We appreciate your kind words about the all different departments at our hotel. With great pleasure, I will pass your comments to our team. It is people like you who motivate us to do our job even better. Thank you very much for staying with us and I hope to see you back in the future. Please get in touch if you plan to come back as I would like to personally thank you for so many kind words. Vladimir Sic, General Manager

Very nice, very clean quality hotel.

Customer review rating 4.6/5

J.v. F. Business - 13/06/2019 AccorHotels certified review

I spent one night in Mercure Ostrava during a business trip and it was very nice. Room was very clean and modern, food was excellent, we also had the priviledge lounge included which was very relaxing experience. I would without doubts recommend this hotel to my colleagues and friends.

Dear Guest, thank you very much for taking your time to share your impressions from your recent stay at our hotel. We are happy to see that you have had such an enjoyable experience and hope to have a chance to welcome you back in Mercure Ostrava again soon. Sincerely, Vladimir Sic, General Manager

excellent service

Customer review rating 4.6/5

Mark Business - 10/06/2019 AccorHotels certified review

Everyone was very helpful and nice

Dear Guest, thank you very much for taking your time to share your impressions from your recent stay at our hotel. We are happy to see that you have had such an enjoyable experience and hope to have a chance to welcome you back in Mercure Ostrava again soon. Sincerely, Vladimir Sic, General Manager
Customer review rating 4.6/5

Mehul P. Business - 07/06/2019 AccorHotels certified review

Very Good

Dear Mr. P., We very much appreciate your comments regarding your stay at the Mercure Ostrava Center Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vladimir Sic General Manager

another visit

Customer review rating 4.6/5

Siegfried Business - 06/06/2019 AccorHotels certified review

it was a nice stay, like always.

Dear Siegfried, it is always pleasure for us to see you back. Take care Vladimir Sic General Manager

National Sales manager

Customer review rating 4.6/5

David W. Business - 04/06/2019 AccorHotels certified review

I was very satisfied with the entire experience. Breakfast was key for the start to the day. The room was great.

Dear guest, We very much appreciate your wonderful comments regarding your stay at the Mercure Ostrava. It is always a pleasure to receive such feedback. I will share your comments and remarks with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Vladimir Sic, General Manager

Great first visit

Customer review rating 4.6/5

Anonymous Business - 31/05/2019 AccorHotels certified review

Good visit, huge room

Dear Jeanette, thank you so much for your lovely review, which we really appreciate. We are glad that you enjoyed your stay with us! We hope to welcome you back soon again. Have a nice day, Vladimír Šic, general manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in ostrava