Aparthotel Adagio Basel City 0 star

TripAdvisor rating 4.0/5 400 reviews
Aparthotel Adagio Basel City
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Room 1

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Children's age
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Hotel extras

  • A 10-minute walk from the banks of the Rhine and the old town

  • Fitness center and business corner

  • Private indoor car park

  • 24-hour reception

  • Fiber-optic WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutique GourmandePaying
Catering
  • Breakfast
  • Self-service catering
Leisure and activities
  • Fitness centre
  • Bike rack facilities (Nearby)
Business services
  • Copy/print service available

Hotel location

Aparthotel Adagio Basel City

Hammerstrasse 46
4058
basel
switzerland

Tel: +41616864600

Fax: (+41)61/6864601

Contact email

Check-in from 15h00

Check out up to 11h00

  • BVB BUS :   31/34/38/55 CLARAPLATZ

  • BVB TRAM :   Tram 6/14/15 CLARASTRASSE

  • By plane

    MULHOUSE BALE At 15km / 9.32 miles

  • By train

    BAHNHOF SBB At 5km / 3.11 miles

GPS :47.561695, 7.597196

Our accommodations

Studio for 2 people

  • Max. number of persons: 2
  • Area: A partir de 22
  • Wireless internet in your room
  • Satellite/cable colour TV

Apartment with 1 bedroom for 4 people

  • Max. number of persons: 4
  • Area: A partir de 30
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior 1-bedroom apartment (large) with balcony for 4 people

  • Max. number of persons: 4
  • Area: A partir de 32
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Our guest reviews for
Aparthotel Adagio Basel City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

2,524 reviews

tripadvisor

TripAdvisor Rating 4.0/5

400 reviews

Excellent accommodation, friendly staff, walking distance from city center

Customer review rating 4.4/5

Loredana Friends - 11/09/2019 AccorHotels review

The room was very clean and it had all we needed, even in the kitchen. We could easily walk to and from city center. Upon arrival, we were also offered a public transport card and a voucher for discount to museums.

Dear LOREDANA Z., Thank you very much for your stay in our Aparthotel and for giving us this wonderful review. It is a pleasure to know that you fully enjoyed your stay. It is a great encouragement to us to know that all our efforts are appreciated. Hopefully we'll have a chance to welcome you again really soon. Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Comfortable overnight stay with early Sunday departure

Customer review rating 4.4/5

J M. L. Couples - 10/09/2019 AccorHotels review

Lady receptionist evening 7 September was excellent - friendly and helpful, patient and competent in answering a series of enquiries. The room was comfortable and good-sized, it and bathroom were clean and had all we needed. Slightly disappointing that Sunday breakfast was not obtainable before our 06:45 departure for the airport. Just one downright bad impression: the stained and tatty carpeting outside the second-floor lifts. Overall seemed good value for Basel City, mini-kitchen made it very suitable for longer stay.

Dear J MICHAEL L., Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Good spot

Customer review rating 4.4/5

Anonymous Business - 09/09/2019 AccorHotels review

Clean, self contained apartment, welcoming entrance lobby, with really helpful staff. Great location for conference centre nearby, and easy access via trams or pleasant walk across river into old town.

Dear NICOLETTE H., Thank you for staying with us and for sharing your concerns. We really appreciate it, as your opinion is very valuable to us. Hopefully you enjoyed your city trip and will visit us again. We are looking forward to it Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Above expectations

Customer review rating 4.4/5

Robert Business - 05/09/2019 AccorHotels review

The bed was comfortable, service was very nice and I had everything i needed in my room

Dear ROBERT S., We are happy to read, that you've had a wonderful stay at Adagio Basel City. Thank you for taking the time to share your feedback with us. We hope to welcome you back to our hotel very soon! Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Great staff

Customer review rating 4.4/5

Jegraves Couples - 03/09/2019 AccorHotels review

Have stayed previously. Staff were all very good. Reception staff very helpful and cheerful.

Dear JULIA G., Thank you very much for staying with us and for sharing your experiences. It makes us truly happy to read, that you were fully satisfied during your stay in Basel City. We are looking forward to see you again in our Aparthotel. Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Regular Visitor

Customer review rating 4.4/5

Jens Business - 31/08/2019 AccorHotels review

I currently work in Basel and chose Adagio since I have stayed in the properties in a number of cities and always found the quality of the interior as well as layout and furnishings very good. The property is Basel lives up to these expectations and the service provided by staff is excellent, where they try to accommodate each request.

Not good

Customer review rating 4.4/5

Nsh Families - 28/08/2019 AccorHotels review

At first encounter with the receptionist, he gave us an impression that even the air we breath will cost us money. He also surprised us with the deposit amount (150 Euro) contrary to booking.com ad that it is only 100 euro. Then he spoke about 'no cleaning for room' an no 'towel change' in such a threatening tone> he also told us that they do not change the garbage bad. We ent to the room which was good in terms of size but the bed was horrible in terms of size and quality. They sold us coffee pods, can you imagine? 80 cents for each coffee pod. That instead of leaving one or two on the first day as a gesture of welcoming. All in all, i hate the place and would not go again to that hotel.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I am very sorry that the concept of aparthotels ADAGIO was not right for you and not good enough explain to you during your booking process. During arrival my colleague from reception team gave right cleaning process information. We will see if we can add more details on booking.com website that it will be more clear that you book no a normal city hotel - you book a innovative aparthotel concept ADAGIO with different services and equipment you normally not expect in an hotel. All services and handling fees are well informed on booking.com as on all our websites. Credit card authorization process is related to your length of stay and how many costs you still have to pay on time of arrival. This authorization of CHF100 per stay for possible damage can be higher in case you have to pay obligatory local tourist taxes, parking and other additional services. This authorization will unblocked on time of departure after control of the apartment. This is an international standard for secured payment and guarantee in hospitality sector. As well we offer on arrival to settle all obligatory or booked costs. But here it is as well practical to have only a credit card authorization to settle on departure as well all use costs (eg breakfast, phone, costs for drinks and snacks or coffee pads from mini-market). We work hard every day to provide each guest with an exceptional guest experience, and in this case, we have obviously failed. I can assure you that we will do our best to provide you with the great aparthotel experience that so many of our guests have enjoyed so much. "Hate" is a very negative and bad wording and we are sad to read this from a guest. Sincerely, Steffen RUHLAND General Manager Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 CH-4058 Basel Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com
Customer review rating 4.4/5

Mike Couples - 27/08/2019 AccorHotels review

Very enjoyable

Dear MICHAEL H., Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Very comfortable 4th stay

Customer review rating 4.4/5

David S. Business - 26/08/2019 AccorHotels review

Front Office Staff are always friendly and helpful and they remember me. I had a good room (406) which was clean and well stocked. I always enjoy staying at your hotel and specifically request it each time.

Dear DAVID GEORGE S., Thank you very much for your stay and for taking a time to give us this great feedback. We are more than happy to read that you loved your stay. It is a pleasure to welcome you in our Aparthotel and we are honored that we gained your trust. We are already looking forward to welcome you again really soon Best regards, Aron Mesaric Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio
Customer review rating 4.4/5

Anonymous Couples - 24/08/2019 AccorHotels review

Good position with tram a block away. Complimentary tram ticket wonderful.

Dear ANNETTE M., Thank you for your review which we appreciate. We are delighted you found our staff helpful and friendly during your stay with us and for the services we offered you. We look forward to welcoming you back when next visiting Best regards, Aron Mesaric Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Business combined with a few extra days leisure

TripAdvisor rating 4.0/5

dh12019 Family - 21/08/2019 TripAdvisor review

Travelled with my grown up kids and this was a great way for us all to be in same space..would have been better if the double bed could have been split into 2 singles though. More suited to a couple as is.

Dear Guest, thank you very much for your booking in our Aparthotel and for taking a time to give us your feedback. We strive every day to give the best service possible and it is a pleasure to see that you enjoyed your stay. Allow me say that we also have twin beds room that can be asked during the booking or at the check-in, although we cannot guarantee them as it depends on the availability upon the check-in. We hope to have a chance to welcome you again really soon. Have a lovely week. Best Regards, Aron Mesaric

Another good stopover at the Adagio in Basel.

Customer review rating 4.4/5

Adrian H. Families - 20/08/2019 AccorHotels review

We always stopover at the Adagio in Basel on our way back driving from Italy to the UK. As always we are very satisfied with the hotel. It is clean and the facilities are great. The staff are really friendly and helpful. It is in a great location for the centre of the city. We will stay again next year.

Dear ADRIAN H., A big thank from all the team for this great rate and nice review ! It is always a pleasure for us to welcome you when you stay in Basel City and a great privilege to gain your loyalty ! Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Good experience in Basel!

Customer review rating 4.4/5

Anonymous Families - 20/08/2019 AccorHotels review

Comfort & clean room; breakfast Ok; very nice customer service; car parking and central location were key features for choosing Adagio

Dear CRISTINA M., We very much appreciate your comments regarding your stay at the Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize that you weren't fully satisfied with the LeClub program. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Please change the yoga mat in the gym

Customer review rating 4.4/5

Anonymous Business - 19/08/2019 AccorHotels review

I have stayed here many time - it’s convenient, well-priced and well maintained. The gym is small and old but it gets the job done, except for the mat - it’s slippery and do not fix on the ground.

Dear QING YUAN H., Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us. We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Best regards, Aron Mesaric Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio
Customer review rating 4.4/5

Marilyn Families - 13/08/2019 AccorHotels review

Apartment was ideal for our visit, central with parking and staff were helpful and friendly

Dear MARILYN R., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. I'm happy to hear you appreciated our central location and the assistance of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mit besten Grüssen, Best regards, Chiara De Simone Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio
Customer review rating 4.4/5

Janet Solo - 12/08/2019 AccorHotels review

Desk staff very helpful. Room excellent.

Dear JANET S., Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

OK but could be cleaner

TripAdvisor rating 4.0/5

alanmorris304 Family - 09/08/2019 TripAdvisor review

Decent value hotel let down by cleanliness, room needs some tlc. Free public transport travel voucher is given by hotel which is really useful. Nice coffee machine in room. Staff professional enough although forgot alarm call.

Dear Mr. Morris, thank you very much for your stay and for have taken a time to give us your feedback. They are really important for us to know where we can improve ourselfs in order to give the best service possible to our guests. We are sorry that the cleaness of the room wasn't meeting a higher standard. We already have spoken to our Housekeeping management to be sure that this situation will not happen anymore. Please accpet our apologize. We hope we'll have a chance to welcome you again really soon to show you our improvements. Best Regards, Aron Mesaric

Amazing Experience! Will definitely recommend to anyone staying in Basel

Customer review rating 4.4/5

Marcos C. Couples - 08/08/2019 AccorHotels review

I was really surprised with how modern the room was and how large the space overall was as well. Everything was clean, with a small kitchen and desk area in addition to the bed/bathroom. Overall our room was the same size as a small studio for rent. The staff was very friendly and had complimentary drinks and snacks in the lobby area. The tourist info was really organized too, with easy access to the popular Old Town area. I thought it would be too far away from our hotel but transportation was easy and the hotel is located in a pretty quiet, relaxed area.

Dear MARCOS C. ORTIZ, We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aron Mesaric Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Hotel OK but room needs some TLC and cleaning not very good.

Customer review rating 4.4/5

Alan Families - 07/08/2019 AccorHotels review

Plus side was coffee machine and free public transport voucher. Room OK but not very clean, food under the outside table and generally not much care taken.

Dear ALAN M., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We already spoke with the Housekeeping management to make sure that this inconvenience never happen again. Sincerely, Aron Mesaric Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Great!

Customer review rating 4.4/5

Aleksandra Couples - 07/08/2019 AccorHotels review

Very nice place, fantastic breakfasts, kind staff. My room was clean, very well equiped. Fast Wi-Fi and normal prices. Everything that I needed!

Dear ALEKSANDRA Z., Thank you for your fantastic review which we appreciate. We are delighted you found our staff helpful and friendly during your stay with us and for the services we offered you. We look forward to welcoming you back when next visiting. Best Regards, Aron Mesaric Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio
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