Hotel - Aparthotel Adagio Basel City
Adagio Hotel Adagio Hotel

Aparthotel Adagio Basel City

4.0/5 376 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Apartments for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 11  CHF
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK-IN (Paying)
    • LATE CHECK-OUT (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
    • Ironing room

Leisure and activities

  • Fitness centre
  • Bike rack facilities  (Nearby)

Catering

  • Breakfast
  • Self-service catering
    • Snack & beverage machine (Paying)
    • Drink vending machine

Business services

  • Copy/print service available
See all services

Hotel location

Our apartments

  • 77 apartments
  • 100% non-smoking hotel
  • 3 apartments for people with reduced mobility
  • 18 apartments for 4 people or more
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air Cooling System
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Baby bed
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Drink vending machine
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our apartments fittings
4.4/5 AccorHotels Rating 2,163 reviews

Our guest reviews for Aparthotel Adagio Basel City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 376 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Mark Business - 11/02/2019 AccorHotels certified review
« Acceptable Accommodation »

Acceptable for one night of a business trip - I wouldn't make an effort to stay here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear WILLIAM MARK B., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. I can notice that , even if you gave us a good note, your expectations were not really respected. We apologize for this , but maybe we might ask, what we could improve so our Aparthotel would become your choice when you visit Basel again ? Thank you again for helping us and sharing your experience. Sincerely, Arian ZECIRI Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Hamad A. Business - 09/02/2019 AccorHotels certified review
« Adagio Basel City is highly recommended either for a short stay or long stay. »

Adagio Basel City is highly recommended either for a short stay or long stay. Location is very close to everything. Room is problem free and clean. Front office & waiting room area is almost always neat. Chiara and Saithan are always very initiative and they will do their best to keep it clean for the guests. Keep up the great work :) Staff "in general" are always very friendly and outgoing. Moreover, they are accommodating, they will meet and exceed the customer's expectations. They will do their best to help you and I assure you they will be very pleased/grateful to assist you with anything you need. Restaurants, places recommendation/ having problems, internet login in, etc, just ask!!! Anyway, special thanks to adagio team for being always so welcoming & friendly during my six months "business trip" staying at adagio. Thank you all, "Theresa, Staifan, Mathieu, Arian, Chiara, Saithan, Angelina, Elvira, Aron, and Rona". To sum up, my experience of staying at adagio is a very nice place and highly recommended from a personal experience. Entertainment, library, tv, public computer, small little gym, washing & drying machines, and of course, high speed internet, all are included in Aparthotel Adagio Basel City. I really got to say this, it was a great honor and a privilege to know and to chat & talk with all of you guys with no exception whatsoever. I hope I see you all again in the near future. Thanks a lot again adagio team for the warm hospitality, kindness, and generosity. Keep it up guys. Best regards, Good day. Hamad S. A.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HAMAD A., oh its you again! Thank you very much for your review also on this website. We really appreciate your feedback. We are already miss the sound of your piano play. But maybe we will hear it, when you return soon for the Basel Fasnacht (Basel carnival) ;) See you then. Best regards, Saithan KOPP And the Adagio Team Basel Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Business - 09/02/2019 TripAdvisor review
« Superior »

First time to join the adagio hotel concept, I am excited about that Concept, as the atmosphere, service and Rooms are excellent. Nothing to is missing, you feel like at home even if you are far away from it. Go and see!

Anonymous Families - 08/02/2019 AccorHotels certified review
« Very good »

Very convenient. Good room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEVEN O., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It would be helpful to our staff, to know what we could improve in our services to get a 100 /100 from your part ? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arian ZECIRI Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

I W. B. B. !. Business - 08/02/2019 AccorHotels certified review
« Warm welcome, nice atmosphere »

First time for me to stay in a adagio hotel. My experience is pretty exciting due to this relaxed Concept of be like at home style and atmosphere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JORG W., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. May we ask, what could be even better , so we could merit the best possible note ? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arian ZECIRI Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Jagrut Business - 07/02/2019 AccorHotels certified review
« Mr »

Gteat

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAGRUT V., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arian ZECIRI Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Anonymous Business - 04/02/2019 AccorHotels certified review
« Everything worked OK for me. »

Staff very friendly. Improvements in the fitness club would be good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VASANTI Y G., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. From the end of 2018 and since beginning of this year, we did renovations around reception and breakfast areas. Looking the fitness part , it might become a subject of upgrading and renovations soon :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arian ZECIRI Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Carl P. Business - 28/01/2019 AccorHotels certified review
« Pleasant stay »

Staff always friendly and helpful, room clean and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear CARL H P., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. I'm happy to hear you enjoyed your stay with us and that our staff were great. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mit besten Grüssen, Best regards, CHiara De Simone Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Ronald Couples - 27/01/2019 AccorHotels certified review
« Comfortabel appartemenr en top ligging »

Goerd.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RONALD S., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, CHiara De Simone Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Jim M. Business - 24/01/2019 AccorHotels certified review
« Stress free and good experience »

Very good, nice room and easy process

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMES M., Thank you for sharing your experience. We are lucky to see, that you liekd you stay with us. We are looking forward to welcoming you in the future and hope your next visit will be as pleasant as the previous one. Best regards, Saithan KOPP Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Pauline Business - 21/01/2019 AccorHotels certified review
« Comfortable and friendly »

Was met with friendly front desk and room clean with all equipment needed. I was not aware that towels are not replaced unless I requested at front desk. I now know this and will do so when I'm there for an extended time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAULINE Y., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. We hope you had a good time during your stay in Basel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saithan KOPP Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Zelda Solo - 14/01/2019 AccorHotels certified review
« The hotel and its staff exceeded all expectations. »

Lovely studio with a bath. Everything I needed. Spotlessly clean. Staff who are knowledgeble and helpful about eveythimg frpm technology to art (thank you Angelina, Aron and Chiara). Highly recommend the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MRS. ZELDA S., :) We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, , Best regards, Chiara De Simone Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Jesus M. Couples - 10/01/2019 AccorHotels certified review
« Dissatisfaction with payment »

The reason of my complete dissatisfaction is the payment of € 51.59 from an early check in that you charge me. I arrived on January 3rd at 12:30 am and the girl who was in the reception (Angelina Rudiger) told me that the room was ready. But I was not informed that it had a surcharge of 51'59 €. Of course I would not have accepted it since I only left my bags, and returned to the hotel at 8:00 p.m. For what I could have left the suitcases in slogan. It does not make sense for me pay 51'59€ just to put the luggage in the room, when I had my car in the parking and I could left the luggage there. Please, I informed about this request to the receptionist who was at my check out at 04:00 a.m. on the 4th of January too. But they answer me just informing me about this rule. I am waiting for your reply, and consideration of the return of € 51.59.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., I was ask to and I will answer and comment your request as well. I am very sorry that our communication via booking.com since October 2018 when you made this booking was not enough. As well in our extra communication as you ask for parking and the costs we informed you about our services and additional costs. Its right that you were not invoiced for used parking. So in total we talking about á CHF25 difference. Which is related to used service of early checkin to your dedicated room 403. During your stay where something else not suitable and nor standard in accommodation and comfort? We like to improve regularly and consequent our services and so it is a chance. Can you tell me what can we do in addition to inform our guests ? Do you like to sign on a document all additional services you booked or ask for? Is this still necessary in digital live? For your and our satisfaction and against every blame we made a credit note of CHF25 to your given credit card. Please find attached credit note to original invoice and corrected new invoice only with parking fee. Mit besten Grüssen, With best regards, Steffen RUHLAND General Manager Adagio Basel City Aparthotel h7… +41 (0)61…

Sandy Families - 02/01/2019 AccorHotels certified review

The staff who helped us to check in, she seams do not speak good English which is fine. I have 2 names on my passport and I used one of them to make the booking. She couldn’t find my booking when searching with the other name( obviously) However when I was trying to explain the details or showing her my booking confirmation number, she appeared very impatient and a bit rude. However all the other staffs were very helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SANDY L., thank you for taking you time to share you experience at our Aparthotel Adagio Basel City. We are sorry, that you had challenging check in. We hope that you and your family had a great stay in Basel. The Aparthotel Adagio Basel City wish you a happy new year :) Best regards, Saithan KOPP Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Keren Couples - 02/01/2019 AccorHotels certified review
« Good location and amenities »

Experience was good. Staff helpful. Everything we needed. Superb bathroom. Studio apartment could be cleaner. However, good value for money and would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEREN R., We very much appreciate your comments regarding your stay at Agadio Basel City. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We made note for the housekeeping about the cleanness in the room. A toaster you can lend from the front desk. We also provide many items like a rice cooker or a fondue set. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Sagejane Families - 01/01/2019 AccorHotels certified review
« Christmas in Basel »

Lovely apartment. Just right for a family visit. Central located and the Basel card was a great bonus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANE M., Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Ashton R. Couples - 29/12/2018 AccorHotels certified review
« Wonderful stay »

The people were very nice and helpful, spoke English very well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ASHTON R., We are happy to read, that you've had a wonderful stay at Adagio Basely City. Thank you for taking the time to share your feedback with us. We hope to welcome you back to our hotel very soon! Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Rob M. Couples - 28/12/2018 AccorHotels certified review
« Very good - well catered for »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT M., Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Kelsey Couples - 24/12/2018 AccorHotels certified review
« Good stay »

We enjoyed our stay and loved the kitchen it was super handy, rooms were clean and had the perfect ammentities were super impressed when we arrived. 1 thing why we didn’t give it a 10 was due to the fact that we didn’t ever get new towels or toilet roll on our stay even when we asked. Usually in self catering toilet roll and new towels are available. Thought was a bit cheeky they provide coffee machines and kettle but not even one or two tea bags everything you had to purchase. Location was perfect for us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KELSEY A., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the Toilett Roll , the receptionnist should have handed you new ones. We have some reserv of tissues and rolls at reception in case a guest needs new ones. In my opinion , it could be a unfortunate missunderstanding. Concerning the towels, we have a solution that gives possibility to get a Trash & Towels programm on demand. Since we are an Aparthotel ,we do not provide automaticly a daily cleaning, but only on request. If you have been missinformed about that, we really apologize and hope we could win our entire trust on your next stay at Aparthotel Adagio Basel City. Thank you again for sharing your experience. And we wish you a Happy New Year Sincerely, Mit besten Grüssen, Best regards, Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Joel B. Couples - 24/12/2018 AccorHotels certified review
« Great accommodations »

Very nice.. The room was great and spacious and the staff was friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOEL B., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arian ZECIRI Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

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