Hotel - Aparthotel Adagio Basel City
Adagio Hotel Adagio Hotel

Aparthotel Adagio Basel City

4.0/5 372 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 89.00 CHF Non member rate
From 84.55 CHF Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Apartments for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 11  CHF
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK-IN (Paying)
    • LATE CHECK-OUT (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)

Leisure and activities

  • Fitness centre
  • Bike rack facilities  (Nearby)

Catering

  • Breakfast
  • Self-service catering
    • Snack & beverage machine (Paying)
    • Drink vending machine

Business services

  • Copy/print service available
See all services

Hotel location

Our apartments

  • 77 apartments
  • 100% non-smoking hotel
  • 3 apartments for people with reduced mobility
  • 18 apartments for 4 people or more
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air Cooling System
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Baby bed
    • Direct dial telephone
    • DDI - Direct Dialing In
    • High speed transmission line
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Drink vending machine
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our apartments fittings
4.4/5 AccorHotels Rating 2,119 reviews

Our guest reviews for Aparthotel Adagio Basel City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 372 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Zelda Solo - 14/01/2019 AccorHotels certified review
« The hotel and its staff exceeded all expectations. »

Lovely studio with a bath. Everything I needed. Spotlessly clean. Staff who are knowledgeble and helpful about eveythimg frpm technology to art (thank you Angelina, Aron and Chiara). Highly recommend the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MRS. ZELDA S., :) We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, , Best regards, Chiara De Simone Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Jesus M. Couples - 10/01/2019 AccorHotels certified review
« Dissatisfaction with payment »

The reason of my complete dissatisfaction is the payment of € 51.59 from an early check in that you charge me. I arrived on January 3rd at 12:30 am and the girl who was in the reception (Angelina Rudiger) told me that the room was ready. But I was not informed that it had a surcharge of 51'59 €. Of course I would not have accepted it since I only left my bags, and returned to the hotel at 8:00 p.m. For what I could have left the suitcases in slogan. It does not make sense for me pay 51'59€ just to put the luggage in the room, when I had my car in the parking and I could left the luggage there. Please, I informed about this request to the receptionist who was at my check out at 04:00 a.m. on the 4th of January too. But they answer me just informing me about this rule. I am waiting for your reply, and consideration of the return of € 51.59.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., I was ask to and I will answer and comment your request as well. I am very sorry that our communication via booking.com since October 2018 when you made this booking was not enough. As well in our extra communication as you ask for parking and the costs we informed you about our services and additional costs. Its right that you were not invoiced for used parking. So in total we talking about á CHF25 difference. Which is related to used service of early checkin to your dedicated room 403. During your stay where something else not suitable and nor standard in accommodation and comfort? We like to improve regularly and consequent our services and so it is a chance. Can you tell me what can we do in addition to inform our guests ? Do you like to sign on a document all additional services you booked or ask for? Is this still necessary in digital live? For your and our satisfaction and against every blame we made a credit note of CHF25 to your given credit card. Please find attached credit note to original invoice and corrected new invoice only with parking fee. Mit besten Grüssen, With best regards, Steffen RUHLAND General Manager Adagio Basel City Aparthotel h7… +41 (0)61…

Sandy Families - 02/01/2019 AccorHotels certified review

The staff who helped us to check in, she seams do not speak good English which is fine. I have 2 names on my passport and I used one of them to make the booking. She couldn’t find my booking when searching with the other name( obviously) However when I was trying to explain the details or showing her my booking confirmation number, she appeared very impatient and a bit rude. However all the other staffs were very helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SANDY L., thank you for taking you time to share you experience at our Aparthotel Adagio Basel City. We are sorry, that you had challenging check in. We hope that you and your family had a great stay in Basel. The Aparthotel Adagio Basel City wish you a happy new year :) Best regards, Saithan KOPP Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Keren Couples - 02/01/2019 AccorHotels certified review
« Good location and amenities »

Experience was good. Staff helpful. Everything we needed. Superb bathroom. Studio apartment could be cleaner. However, good value for money and would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEREN R., We very much appreciate your comments regarding your stay at Agadio Basel City. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We made note for the housekeeping about the cleanness in the room. A toaster you can lend from the front desk. We also provide many items like a rice cooker or a fondue set. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Sagejane Families - 01/01/2019 AccorHotels certified review
« Christmas in Basel »

Lovely apartment. Just right for a family visit. Central located and the Basel card was a great bonus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANE M., Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Ashton R. Couples - 29/12/2018 AccorHotels certified review
« Wonderful stay »

The people were very nice and helpful, spoke English very well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ASHTON R., We are happy to read, that you've had a wonderful stay at Adagio Basely City. Thank you for taking the time to share your feedback with us. We hope to welcome you back to our hotel very soon! Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Rob M. Couples - 28/12/2018 AccorHotels certified review
« Very good - well catered for »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT M., Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Kelsey Couples - 24/12/2018 AccorHotels certified review
« Good stay »

We enjoyed our stay and loved the kitchen it was super handy, rooms were clean and had the perfect ammentities were super impressed when we arrived. 1 thing why we didn’t give it a 10 was due to the fact that we didn’t ever get new towels or toilet roll on our stay even when we asked. Usually in self catering toilet roll and new towels are available. Thought was a bit cheeky they provide coffee machines and kettle but not even one or two tea bags everything you had to purchase. Location was perfect for us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KELSEY A., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the Toilett Roll , the receptionnist should have handed you new ones. We have some reserv of tissues and rolls at reception in case a guest needs new ones. In my opinion , it could be a unfortunate missunderstanding. Concerning the towels, we have a solution that gives possibility to get a Trash & Towels programm on demand. Since we are an Aparthotel ,we do not provide automaticly a daily cleaning, but only on request. If you have been missinformed about that, we really apologize and hope we could win our entire trust on your next stay at Aparthotel Adagio Basel City. Thank you again for sharing your experience. And we wish you a Happy New Year Sincerely, Mit besten Grüssen, Best regards, Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Joel B. Couples - 24/12/2018 AccorHotels certified review
« Great accommodations »

Very nice.. The room was great and spacious and the staff was friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOEL B., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arian ZECIRI Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Mrs L. Couples - 21/12/2018 AccorHotels certified review
« Lovely place lovely people »

really enjoyed our stay the staff could not have been more helpfull

Our hotel has responded to the review
Our hotel has responded to the review

Dear L. D., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. May we ask , what could have been even better to give us a 100/100 ? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arian ZECIRI Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Vigneswaran R. Business - 20/12/2018 AccorHotels certified review
« Very comfortable, undisturbed stay. »

The stay was comfortable and undisturbed. The apartment amenities were good. Hassle free check-in and check-out. The reception functions 24x7 and we can purchase essential items like water bottle from the internal store. There are departmental stores, event venues, bus stop, tram stop and other amenities available in close proximity.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VIGNESWARAN R., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arian ZECIRI Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Victoria Friends - 19/12/2018 AccorHotels certified review
« Great but uncomfortable beds!! »

Great location, lovely staff, great facilities in rooms. Good kitchen in room and great bathrooms. Need two pillows per guest as only one provided. All of us found the bed very uncomfortable- far too hard

Our hotel has responded to the review
Our hotel has responded to the review

Dear VICTORIA B., Thank you very much for your feedback. We are happy to hear that you enjoyed your overall stay with us thou we are sorry to hear that you find our bed uncomfortable. If we only knew your problem we could have provide you a topper for your bed to make it softer. Thank you again for your review and we hope to have the opportunity to host you again in the future. Best regards, Aron MESARIC Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Tsuya Solo - 18/12/2018 AccorHotels certified review
« Friendly staff »

Every staff is very friendly and work well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TSUYAMI K., A big thank from all the team for this great rate and nice review ! It is always a pleasure for us to welcome you when you stay in Basel City and a great privilege to gain your loyalty ! Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Anonymous Business - 13/12/2018 AccorHotels certified review
« Clean and clear »

All very neat, good service and exactly as advertised.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAN MEINHART S., vielen Dank für IhreBewertung, die wir sehr zu schätzen wissen. Wir freuen uns, dass Sie mit unserem Service zufrieden waren und hoffen, Sie schon bald wieder bei uns zu begrüssen. Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Helen Couples - 13/12/2018 AccorHotels certified review
« Great Location »

A very pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HELEN S., Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Dan A. A. Families - 12/12/2018 AccorHotels certified review
« Great stay »

Excellent hotel, conveniently located to downtown, and exceptional staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIEL G., Thank you very much for staying with us and for sharing your experiences. It makes us truly happy to read, that you were fully satisfied during your stay in Basel City. We are looking forward to see you again in our Hotel Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Dan Couples - 12/12/2018 AccorHotels certified review
« I would stay there again »

Very well designed room, with everything you need. Clean and quiet. Good location with different tram lines near by.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIEL S., We are happy to read, that you've had a wonderful stay at Basel City.Thank you for taking the time to share your feedback with us. We hope to welcome you back to our hotel very soon! Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Ade W. Couples - 10/12/2018 AccorHotels certified review
« Very good. »

Clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrian W., We very much appreciate your comments regarding your stay at Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Leigh H. Couples - 10/12/2018 AccorHotels certified review
« Fantastic hotel »

Superb hotel, close to everything, friendly staff, and a very well equipped room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LEIGH h., Thank you for making the Adagio Basel City your hotel of choice while visiting Basel. We are pleased you found our hotel suitable to your needs. Your recommendation is very much appreciated. We do hope we will have the opportunity to welcome you back again when next visiting Basel City Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Anonymous Families - 09/12/2018 AccorHotels certified review

Very friendly service. Location good. Tastefull breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAULA M., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arian ZECIRI Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 89.00 CHF Non member rate
From 84.55 CHF Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates