Hotel - Aparthotel Adagio Basel City
Adagio Hotel Adagio Hotel

Aparthotel Adagio Basel City

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4.0/5 336 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Apartments for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 11  CHF
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK-IN
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Concierge

Leisure and activities

  • Fitness centre
  • Bike rack facilities

Catering

  • Breakfast
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our apartments

  • 77 apartments
  • 100% non-smoking hotel
  • 3 apartments for people with reduced mobility
  • 18 apartments for 4 people or more
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Crib on request
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Direct dial telephone
    • DDI - Direct Dialing In
    • High speed transmission line
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our apartments fittings

Our guest reviews for Aparthotel Adagio Basel City

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 336 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
TripAdvisor review
Couples - 09/10/2017
« Self-Contained »

We loved that the room was self-contained because it is so expensive to eat out anywhere in Switzerland. There were grocery stores nearby and bakeries which were great for a coffee and swiss pastries. It was in a great location - an easy walk to the Old Town. Even though it wasn't close to the Railway Station, it was only a tram ride away. The trams are right outside the train station and the lovely lady at the Tourist Information Centre was able to tell us which tram to take - it ended up being a very easy process. Our check-in at the Hotel was very friendly and welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Fran0958! The entire Adagio staff team would like to join me in thanking you for your comments. We do make sure we choose the best locations for our aparthotels and we hope to have the pleasure of welcoming you again at one of our Adagio aparthotels in Europe Looking forward to seeing you, Steffen Ruhland Aparthotel Adagio Basel City h7039-du@adagio-city.com

TripAdvisor review
Business - 05/12/2016
« quiet and clean »

check-in excellent; room very clean and quiet. Do not hear people in corridor; elevator - and my room was right next to it - or people taking showers. The hotel is in center and with easy access to public transport. There is a ticket to allow free rides on public transport in the city in all hotels. Makes it all very convenient.

TripAdvisor review
Family - 27/06/2016
« Excellent hotel to stay »

Very well located. Very helpful and nice staff. Large, clean rooms. Quiet and peaceful neighbourhood. Well connected to all forms of public transport. Nice and comfortable lobby area. Warm and welcoming staff.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to share your feedback. We hope to welcome you back to our apart hotel very soon! Sincerely, Steffen Ruhland

TripAdvisor review
JennyTJ Solo travel - 21/04/2015
« Covenience and comfort »

The block of apartments is well located a 5 minute walk from various tram stops and ten minute walk from the Rhine. Close to many beauty shops, a Co op, cafes and restaurants. Two minutes to the Messe. Good room size, a kitchenette plus iron board and hoover. Good choice at breakfast. Very clean. Choice of housekeeping. Found bed a bit hard. Loved the style of the room.

TripAdvisor review
Anonymous R Couples - 14/11/2014
« Heart of the city »

Apart from the WIFI speed(which is appalling), I really cannot fault this. The room/studio had a kitchen equipped with hob, fridge freezer, dishwasher, microwave, coffee machine and cutlery. The bed could be made more comfortable but I'm just being picky. The room was large, bright and warm, with ample wardrobes, dining and study table, smart TV, safe. I left the room for about an hour and the staff cleaned it spotless without touching my personal things, Macbook, Ipad etc. The bathroom was bigger than average hotels at this price. One receptionist could have been friendlier but maybe he is grumpy by default. The rest were very courteous. The hotel offered me free public transport tickets throughout the stay which was very helpful. I would recommend this place to everyone, may not be a 5 star, but hardly left me anything to complain.

TripAdvisor review
Keith L Business - 12/11/2014
« Clueless »

I would not recommend this hotel, the rooms are dirty, the staff are unhelpful, they have no concept of customer service, the internet service is unreliable and slow, they turn off the hot water in the hotel during the day time, and the management don't care.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ladies and Gentlemen, Dear guests! Thanks for sharing your travel experiences in our apart hotel Adagio Basel City*** via Tripadvisor. We apologize us for your inconveniences and disappointments you may had during your stay with us. Certified as a low-energy building, Adagio Basel City has apartments (~30-35m2) and studios (25m2) with an individually adjustable ventilation system, ironing facilities, a safe, a vacuum cleaner and a desk. The units also have a full kitchen with dishwasher, microwave, ceramic stove and coffee machine, as well as a bathroom with a bathtub, hairdryer, vanity mirror and towel warmer. The flat-screen satellite TV provides more than 100 international channels and features internet via TV. Yes it was true that on November, 6th 2014 our IWB infrastructure provider stopped district heating for 4 hours (between 8:30am till ~1pm) for urgent maintenance work in our street (not in our property). We informed all our guests 2 days before and we agreed with our provider not to stop this service in the morning, so all our guest (mainly business guest how leaving before 9am to office) had chance to use warm water supply. Cold water was always available! For stays from 1-3 nights, benefit from a daily maid service. For stays from 4-7 nights you have no cleaning service during your stay, for a stay from 8 nights a weekly cleaning is included. You can order an additional cleaning for an additional fee. Our housekeeping service take care very carefully to each guest room. Permanent controls from an independent institution ensure the quality and Adagio standards. We apologize when something was not good in your room. But we do not received any complaint or demand to support you at all. Best regards, Mrs. Theresa Will, Duty Manager and Mr. Steffen Ruhland, Front Office Department

TripAdvisor review
George G Business - 15/09/2014
« Cannot recommend »

The location is great, the room was clean, however the air conditioning is noisy and cannot be switched off. The bathroom includes some strange decisions - no hanger for the hand towel, but a big sink. The other strange thing is that the vacuum cleaner was inside the wardrobe - the only place man can hang shirts. The other wardrobes had hundreds of shelves, that can barely be of use for a couple of days visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ladies and Gentlemen! Dear Guest! Thank you very much to sharing your travel experiences about our apart hotel Adagio Basel City via Tripadvisor.com We are sorry that you feel uncomfortable in our apart hotel and we apologize us for your inconveniences. Adagio Basel City can be found in the heart of Basel, a 10-minute walk from the banks of the Rhine and the historic quarter, and close to the Exhibition Palace. Free Wi-Fi or wired internet access is available. Certified as a low-energy building, Adagio Basel City has apartments and studios with an individually adjustable ventilation system, ironing facilities, a safe, a vacuum cleaner and a desk. The units also have a full kitchen with dishwasher, microwave, ceramic stove and coffee machine, as well as a bathroom with a bathtub, hairdryer, vanity mirror and towel warmer and towel rack. The flat-screen satellite TV provides more than 100 international channels and features internet via TV. On request of our guests we offer additional hangers. For towels in bath room we have special towel warmer installed and as well special rack to store them. Special small towel hooks are not placed. We are sorry that we can not offer more space in room you booked. Best regards, Mrs. Theresa Will, Duty Manager and Mr. Steffen Ruhland, Front Office Department

TripAdvisor review
Simon E Friends getaway - 11/01/2014
« Great Family Base »

We stayed here twice in January whilst visiting friends in Basel either end of a ski trip. The Hotel is easily located, has all that a family needs including laundry facilities and provided a quite and comfortable base. Having your own kitchen is a great bonus, particularly when you have kids.

TripAdvisor review
lorenzo_clementi Couples - 06/11/2013
« Everything as expected »

Overall, a good experience. The apparthotel is centrally located, we stayed in a studio for 2 people: everything was very clean and working as expected. We could cook two meals with the small kitchen, fully equipped -- everything was fine.

TripAdvisor review
Anonymous Couples - 28/08/2013
« Surprisingly lively city »

Pleasantly surprised how busy Basel was. New to the concept of aparthotels, being our first stay in one, only stayed one night so didn't use most of the facilities, can see this concept would be great for a longish mini city break, say 3 to 7 days, as cooking can cut down the food costs, so if we chose to have such a break in the future will actively seek out an Adagio aparthotel

TripAdvisor review
Family - 20/07/2013
« Great choice! »

It was first time that I stayed at Adagio hotel and overall I was very satisfied! Location wise it was close to city center, easy to access, room was spacious and clean. It was very good choice and I strongly recommend this hotel!

TripAdvisor review
Business - 21/05/2013
« Confortable but not supportive »

I appreciated the hotel itself, but I was disappointed that I could not be reimbursed of the last night (16th of May) I had to cancel because of my customer. I tried to call the front desk at 9:00 p.m. but there was no answer and the next day I was told it was too late. I had had a very short notice from my customer, I could not do better. I think that for such a hotel, intended for business people, there should be more flexility, especially as I paid for the highest price to be able to cancel.

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