Hotel - Aparthotel Adagio Basel City
Adagio Hotel Adagio Hotel

Aparthotel Adagio Basel City

Our hotels AccorHotels
4.0/5 325 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 86.40 CHF Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Apartments for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 11  CHF
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK-IN
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Concierge

Leisure and activities

  • Fitness centre
  • Bike rack facilities

Catering

  • Breakfast
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our apartments

  • 77 apartments
  • 100% non-smoking hotel
  • 3 apartments for people with reduced mobility
  • 18 apartments for 4 people or more
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Crib on request
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Direct dial telephone
    • DDI - Direct Dialing In
    • High speed transmission line
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our apartments fittings
4.4/5 AccorHotels Rating Based on 1,515 reviews

Our guest reviews for Aparthotel Adagio Basel City

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 325 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
L. Families - 18/02/2018
« Super »

Very nice staff. Excellence apartement. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr L., zunächst einmal vielen Dank für Ihre freundlichen Kommentare. Es ist immer ein Vergnügen, so ein schönes und ehrliches Feedback zu erhalten. Unser Standort ist ideal und es freut uns, dass Sie diese Vorzüge schätzen konnten. Wir freuen uns, wenn wir Sie auch bei Ihrem nächsten Besuch in Basel wieder bei uns begrüssen dürfen. Mit besten Grüssen, Best regards, Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

AccorHotels certified review
Anonymous Business - 16/02/2018
« Very good »

Spacious clean room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Mit besten Grüssen, Best regards, Michele Pannuti Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

AccorHotels certified review
Flavia Business - 15/02/2018
« All you need! »

It was a nice stay. The localization is perfect and I like a lot the independence of having a small kitchen. The only point a recommend to improve is the room temperature... sometimes it was much warmer than someone can call comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Flavia, thank you for your great review! We are glad you enjoyed our service and your stay in Basel. Regarding the ventilation system we cannot set the temperature as it is not an air conditioning. It is set to make warm air in winter and cold air in summer. We hope to have the chance to welcome you again in our aparthotel. Mit besten Grüssen, Best regards, Michele Pannuti Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

AccorHotels certified review
Diane B. L. Friends - 15/02/2018
« Mrs Diane Burke L. »

Lovely apartment great location and very clean would recommend this to anyone ..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diane, thank you for sharing your experience with us. We are sorry our breakfast did not meet your expectations. We take your feedback as chance to improve our service in the future. We hope to see you again in our aparthotel. Mit besten Grüssen, Best regards, Michele Pannuti Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

AccorHotels certified review
S. W. Friends - 15/02/2018
« Mr »

Nice clean apartment, very good staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. w., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michele Pannuti Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

AccorHotels certified review
Gary Business - 15/02/2018
« Fairly convenient, nice friendly staff, a few basics need improving »

I like the convenience of the location and the amenities. The staff and very friendly and helpful. Some room for improvement: 1. Standard wifi didn't work in my room using any of my Windows or Mac devices. I paid CHF 20 for upgraded wifi and still could not get a good signal. This meant I couldn't work on my laptop effectively and simple things like picture messages and app updates on my iPhone and iPad wouldn't upload or download. I got better service using my global 2g mobile data package. 2. My room was cleaned once during my two week stay. The cleaning staff left a large open bag of trash on my desk and another smaller bag of trash next to my desk. Maybe they just forgot to finish up? They also opened a window, which I didn't notice and I couldn't work out why I was freezing in bed all night despite the heating being on full! - I guess that's my fault for not opening the curtains to check the windows!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary, thank you for sharing your experience with us. Please accept our sincerest apologies for the issue with our housekeeping. We already talked with our Housekeeper to sensibilize the cleaning personal so that this problem will not happen again in the future. Regarding the Wifi connection we have an external provider which manages our wifi. Sometimes they do works on the line that's why it maybe didn't work. We are in contact with them and asked to do a general reset of the router. We do apologize for this inconvenience again. This is not the service we strive to provide and we take your critic as chance to always improve our service. We hope we will have the chance to welcome you again in our aparthotel. Mit besten Grüssen, Best regards, Michele Pannuti Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

AccorHotels certified review
Covadonga Couples - 14/02/2018
« Very good! »

The apartment has a good location, you can go walking to every place along of the city, Allsi they give you a ticket for free public transport in the city, to cross the river by boat for free and for some “hot spots” in the city. The apartment is very new and comfortable, and there is a Lidl so close to buy something for breakfast and prepare it in the apartment if you don’t want to pay the buffet. Very good experience for us

Our hotel has responded to the review
Our hotel has responded to the review

Dear Covadonga, thank you very much for your fantastic feedback. We are very glad you enjoyed your stay in Basel. Our location is only 10 mins walking from the old town and with the basel card you can visit the whole city without problems. We hope to have the chance to welcome you again in our aparthotels. Mit besten Grüssen, Best regards, Michele Pannuti Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

AccorHotels certified review
Nikhil H. Business - 12/02/2018
« Was ok. »

It was ok, there was no smoking room available. Should have more variety in breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear H., thank you for taking your time and share your feedback with us. We are sorry our rooms did not meet your expectations. In almost all Accor hotels in Europe we do not have smoking rooms. We do provide upon request and availability for smokers room on the ground floor which have access to our backyard where it is allowed to smoke. Please accept our apologies and we hope next time we can positive impress you with our service. Mit besten Grüssen, Best regards, Michele Pannuti Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

AccorHotels certified review
Ms Families - 05/02/2018
« Nice hotel in a good location, but a little wear and tear shows through. »

It was a very nice hotel, the rooms clean, spacious and comfortable. The staff were great, very helpful particularly the night front desk gentleman an on Saturday night (I wish I knew his name to give a special thank you!). Also location was great, right near the center and and easy walk to all the things to do in Basel. Perfectly nice hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MINESH, I'm happy to hear you appreciated our central location and the assistance of our staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hopefully we can welcome you again in the future! Sincerely, Mit besten Grüssen, Best regards, Ramona Horn Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

AccorHotels certified review
Helen S. Business - 22/01/2018
« Always pleasant »

Garden rooms are nice and quiet, didn't even notice the storm or high winds, the double beds are nice and comfy (as opposed to the twin beds). Staff were friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear HELEN , Thank you again for you feedback. If you have any suggestion what we can do better please feel free to contact us. Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

AccorHotels certified review
Martin R. L. Business - 22/01/2018
« Below expectation »

The room was nice and so was the breakfast. However the room did not get cleaned every day as promissed and several cups and cutlery in the room was dirty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin, thank you for taking the time to tell us about your experience at the Aparthotel Adagio Basel City. I am sorry that your experience did not meet your full expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I’m sorry to hear that our housekeeping service did not meet your expectations. If you stay at our aparthotel, housekeeping duties are carried out once a week. This arrangement enables us to offer more competitive prices. A chargeable à la carte housekeeping service is available, and reception is at your disposal to arrange this. And nearly all of our guests appreciate this weekly service or service on request very much, as only on a fixed date or by appointment the apartment will be entered. So the privacy is maintained and only cost-efficient on request will be cleaned. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We hope to have the pleasure of seeing you again soon at one of our Adagio aparthotels in Europe. Sincerely, Steffen RUHLAND Front Office Manager Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/AdagioBaselCity

AccorHotels certified review
Maria Business - 20/01/2018
« Friendly and helpful staff, convenient location, clean and comfortable room. »

As an international traveler, the friendly and helpful staff was a relief and with the usual early arrival from the US, having my room available earlier was a dream. I needed to ask the staff numerous times for directions, restaurant recommendations, things to do and see and I was always met with a welcoming attitude. The room also had a kitchenette which was extra convenient to make myself lunch or dinner rather than go out. Thank you for making my stay easy, comfortable and convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. F., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City. It is always a pleasure to receive such a lovely and honest feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It's always nice to hear when guests had wonderful stay in our aparthotel Adagio Basel City. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

AccorHotels certified review
Benr Solo - 16/01/2018
« Great location »

This property was in a great location, very easy to get everywhere. Breakfast was good, staff were friendly. My apartment needs to be refreshed, there was paint stains on the carpet and so made it look dirty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ben, thank you for your feedback! We are glad to hear you enjoyed your stay in Basel! It is always a pleasure to receive a positive feedback like yours. Regarding the carpet in your room please accept our sincere apologies! We will start in the end of January a renovation in some rooms and the carpets will be slowly completely removed. Despite this inconvenience we hope we will have the chance to welcome you again as guest in our aparthotel. Mit besten Grüssen, Best regards, Michele Pannuti Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

AccorHotels certified review
Anonymous Friends - 12/01/2018
« Hidden gem in the heart of Basel »

Everything you need available in your room. Access to a kitchen, seating area and perfect for a short stay. Great location and easy walking distance from the city centre, also easy access to tram systems if you wanted to explore some of the swiss countryside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachel, Thank you for the review of our aparthotel and your comments! We were delighted to read that you appreciated the aparthotel concept. But I am sorry to learn that the service provided by my staff was not up to standard. I am sorry that you need to wait for check-out longer as you may expected. As I can see you paid your invoice with my night auditor. For your safety and security reason he have to make several walks thru our aparthotel and as well make some preparations for next days breakfast buffet. During this time reception desk is closed but you can call him on a mobile for any assistance. Thanks for understanding and cooperation. I do hope that we shall have the opportunity to see you again, so that we can offer you a better experience next time. Kind regards, Steffen RUHLAND Front Office Manager Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/AdagioBaselCity

AccorHotels certified review
Cédric Couples - 10/01/2018
« Cool »

I recommend it

Our hotel has responded to the review
Our hotel has responded to the review

Dear CEDRIC, We thank you for having taken the time to write to us following your stay at Aparthotel Adagio Basel City. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for your feedback, which is most valuable to us. It is my hope we can welcome you again in the future. Mit besten Grüssen, Best regards, Ramona Horn Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

AccorHotels certified review
Anonymous Couples - 04/01/2018
« Nice clean rooms with a Cosy kitchen »

Extremely friendly and helpful staff at late night check in. Got a good nights sleep and a nice kicker match the next morning

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you very much for your stay and for sharing your experiences in the Aparthotel Adagio Basel City. We are happy to hear that you enjoyed your overall stay with us. We are looking forward to your next stay. Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

AccorHotels certified review
Yvonne H. Families - 03/01/2018
« Good location and clean rooms »

Property has a secure car park though fee is not cheap, it makes it a good option if you are doing a driving holiday of the area and want to stay within walking distance of the city. Rooms are also clean and tastefully decorated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YVONNE H., First of all thank you very much for your kind comments. It is always a pleasure to receive such a lovely and honest feedback. Next in order I would like to mention that our location is one of our strongest traits and we are glad it worked out for you. We would be very happy to have you staying with us again on your next visit to Basel. Best regards, Mathieu Malaquin Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

AccorHotels certified review
Menal Families - 02/01/2018
« menal »

we had problems in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Menal, Thank you for taking the time to tell us about your experience in our Aparthotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. If there is anything that you specifically found uncomfortable about our rooms, please let us know, as your opinion is very valuable to us and we continuously work on improving our service and quality. Regarding the Accor Le Club benefits, every Le Club guest receives a complimentary bottle of water, chocolate and slippers in the room. We cannot provide any welcome drinks as we do not have a bar. We hope you see you again in our Aparthotel. Mit besten Grüssen, Best regards, Michele Pannuti Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

AccorHotels certified review
Anonymous Couples - 31/12/2017

We were very disappointed that the floors had not been cleaned properly when we arrived in our room. When we wiped the floors with our cloth, the cloth was black with dirt and we had to clean the floors ourselves.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ann! Thank you for taking the time to send us your comments. I’m sorry to hear that our housekeeping service did not meet your full expectations. Our team of reception staff is here to help you. If you stay at our aparthotel, housekeeping duties are carried out once a week. This arrangement enables us to offer more competitive prices. We cleaned your apartment after half length of stay. A chargeable à la carte housekeeping service is available, and reception is at your disposal to arrange this. Our showering supplies like soap and shampoo are actually combined in one bottle. This is standard in every Adagio aparthotel across the world to help conserve the environment. By using a single product and tube instead of several small plastic bottles, we save huge amounts of waste. Please accept my sincerest apologies for any inconvenience you encountered. I do appreciate your feedback, which is most valuable to us. I hope you haven't lost the trust you've shown in our organization and you will give us an opportunity to serve you better in the future. We hope to have the pleasure of seeing you again soon at one of our Adagio aparthotels in Europe. Kind regards, Steffen RUHLAND Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

AccorHotels certified review
Anonymous Couples - 29/12/2017
« Good hotel in good/quiet location, uncomfortable bed. »

Bed was extremely uncomfortable resulting in my husband suffering a bad back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicola, Thank you very much for posting your thoughts on here. I am sorry to hear that the bed was uncomfortable, we always invite our guests to contact the reception desk should there be any problem with the room, which gives us the opportunity to solve it within 15 minutes. We hope that despite this inconvenience we will have the chance to welcome you in our aparthotel soon. Mit besten Grüssen, Best regards, Michele Pannuti Rezeption - Front Office Team Newcity Suisse Sarl. c/o Adagio Basel City Hammerstrasse 46 - 4058 Basel - Switzerland Tel: +41 (0) 61… Fax:+41 (0) 61… E-Mail: h7… www.adagio-city.com facebook.com/aparthotels.adagio

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