Hotel - ibis Bangkok Riverside
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Bangkok Riverside Hotel

4.0/5 2,966 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 1 pet up to 10 kg is allowed. 0  THB
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • SUVARNABHUMI INTL
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Outdoor unheated pool
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 266 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 12 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Remote control TV
    • WIFI in your room
    • DDI - Direct Dialing In
    • Video games on TV in room
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 4,818 reviews

Our guest reviews for ibis Bangkok Riverside

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 2,966 reviews
Anthony Couples - 12/12/2018 AccorHotels certified review
« Not very welcoming »

I’ve booked AccorHotels previously and have always been amazed with the service until I’ve experienced Ibis (Riverside Bangkok). There’s no warmth from the staff from the beginning of check in and all through out my stay. Most of them appear snobbish (I don’t know if it’s because they can’t speak English well). Front desk staffs were not attentive, welcoming, and sometimes felt condescending (because Im not the typical american/european foreigner I supposed). I’ve scored my last AccorHotels stay 10/10 (Fairmont Philippines) as they’ve truly made me feel special. Opposite of what I felt here in Ibis. Is because this hotel is cheap and affordable compared to high end AccorHotels? I dont know but I didn’t love my stay here for sure and won’t be coming back. The hotel was very nice though, clean and gave you everything you just need, but the lack of heartfelt service from the staff made all the difference.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony A., Thank you for taking the time to tell us about your experience at the ibis Bangkok Riverside. I am sorry that your experience did not meet your expectations regarding the warm welcoming from our team; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Farouk Zourdani Operation Manager

Aw Couples - 11/12/2018 AccorHotels certified review
« Expected »

The service was great - the check in process could be more efficient and the bed could be more comfortable, but overall it was a nice stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anisa W., We very much appreciate your comments regarding your stay at the ibis Bangkok Riverside. It is always a pleasure to receive positive feedback regarding our staff services. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Farouk Zourdani Operation Manager

Richard H. Couples - 11/12/2018 AccorHotels certified review
« Satisfactory room and friendly staff »

Breakfasts were good but the time it took to get our evening meals was excessive - over an hour the first night and 45+min the second But meals were more than satisfactory when we finally got them

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard H., We very much appreciate your comments regarding your stay at the ibis Bangkok Riverside. It is always a pleasure to receive positive feedback regarding our food. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Farouk Zourdani Operation Manager

Sharath C. Families - 10/12/2018 AccorHotels certified review
« Excellent location »

Very good hotel for a family to stay and hotel rooms are very clean. I can say it's a value for money and they also provide shuttle service from the hotel to the nearest BTS. Overall awesome hotel, would definitely go back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharath C., We very much appreciate your comments regarding your stay at the ibis Bangkok Riverside. It is always a pleasure to receive positive feedback regarding the hotel facilities. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Farouk Zourdani Operation Manager

Naadiya Families - 09/12/2018 AccorHotels certified review
« Terrible »

Terrible

Our hotel has responded to the review
Our hotel has responded to the review

Dear Naadiya N., Thank you for taking the time to tell us about your experience at the ibis Bangkok Riverside. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Farouk Zourdani Operation Manager

Randy T. Families - 07/12/2018 AccorHotels certified review
« Great except for 1 thing »

Everything was great though I would have preferred if the toilet door could be locked My issue was I had checked out on 5th nov at 12pm Bangkok time. At 1pm I realised that I had left my kids clothing ( 3 jackets) in the room. I emailed ibis riverside Bangkok immediately, unable to call as there is insufficient credit in local SIM card, to ask if they could retrieve the jackets and courier it back to SG at my cost. However, I have not received any reply or call from Ibis riverside up till now.

D Business - 07/12/2018 AccorHotels certified review
« Need more checking on their electronic equipment »

Room and staff were really nice. My only issue was with your electronic equipment. First, the AC control was not working. it was so cold regardless the temperature i tried to set. In the end, i did not use the AC at all. Second, the hairdryer did not work properly. It stopped after i used it for one minute. When i called the receptionist, they said for safety reason, it will automatically stop after 20 minutes. But again, i have very thin hair and it will normally take less than 5 minutes to dry. I figured out the temperature control (again!) is not working so the hairdryer got too hot so it stopped within a minute. They gave me other hairdryer but it such waste of time as i was getting ready for morning meeting! Lastly, the water boiler is not automatically off. At least from my experience staying in the hotel before, the water boiler should be automatically off (and considering the safety issue they mentioned for the case of hairdryer!). But that was not the case, when i realized the water still boiling, i tried to turn it off manually and guess what happen? the steam got out from the on/off button and it burnt my finger! i gave up with the complaint but i really think you should do proper inventory and quality assurance of assets.

Our hotel has responded to the review
Our hotel has responded to the review

Dear dea karina a., Thank you for taking the time to tell us about your experience at the ibis Bangkok Riverside. I am sorry that your experience did not meet your expectations regarding the electronic equipment in room; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Farouk Zourdani Operation Manager

S. Solo - 06/12/2018 AccorHotels certified review
« Pleasant »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wee Chin Sean S., We very much appreciate your comments regarding your stay at the ibis Bangkok Riverside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Farouk Zourdani Operation Manager

Walter B. Friends - 06/12/2018 AccorHotels certified review
« ok »

The stay and the room was ok, the breakfast buffet good. There is only one thing I have to criticize: I tried the beer from the tap (Chang) in your restaurant and was quite disappointed. The beer was stale and had bitter notes, which I normally do not find, when I buy a bottle which was recently filled. The reason might be a keg, which was not continuously chilled, to old, or only cooled down by the sheathing of the feeding hoses. I am aware of this problem, which occurs all over Thailand (with bottled beer and kegs), as the proper storage of beer is rather expensive and not done properly, due to the high temperatures in Thailand. Therefore I strongly urge you, to not accept kegs or bottled beer, when they are delivered, which has a filling date of more than one week back. Besides I strongly recommend, to keep all beers chilled from the time of delivery until consumption, to be certain, that the beer still is fresh, retains its fine bubbles, and its hint of sweetness. Storage temperature should be 4 to 7 degrees Celsius. Lower or even freezing temperatures though will "kill" the beer on the spot. Best regards Walter B.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Walter B., Thank you for taking the time to tell us about your experience at the ibis Bangkok Riverside. I am sorry that your experience regarding the beverage did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Farouk Zourdani Operation Manager

Alina Friends - 04/12/2018 AccorHotels certified review
« price quality »

pool was very nice. Surroundings as well. Nice terrace and lights. room very basic, as expected for IBIS.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alina Maria D., We very much appreciate your comments regarding your stay at the ibis Bangkok Riverside. It is always a pleasure to receive positive feedback regarding the hotel facilities. I will share your comments with our team. and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Farouk Zourdani Operation Manager

Christine T. Friends - 02/12/2018 AccorHotels certified review
« Always a pleasure to stay at the ibis Bangkok Riverside »

We spent 6 nights at the hotel which is located in an excellent position on the river, with friendly staff and great food. Looking forward to our next stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine Ann T., We very much appreciate your comments regarding your stay at the ibis Bangkok Riverside. It is always a pleasure to receive positive feedback regarding our staff services and our tasty food . I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Farouk Zourdani Operation Manager

S.chutimon Friends - 02/12/2018 AccorHotels certified review

I stayed in ibis Bangkok Riverside good experince from staffs are friendly smilely and helpful. Room is good. it's clean. Location is peace ,suitavle for relaxibg I'll come back to there again. Thank you for help me and friend so much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chutimon S., We very much appreciate your comments regarding your stay at the ibis Bangkok Riverside. It is always a pleasure to receive positive feedback regarding our staff services and the hotel facilities. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Farouk Zourdani Operation Manager

Eugene R. Couples - 02/12/2018 AccorHotels certified review
« Lovely garden »

We enjoyed our stay... Good beds adequate bathroom only bad point about the room is that the window doesn't open. Feels a bit locked in... The garden and riverview are lovely. Bbut there is no 24/7 food and or drink available. The Bar and restaurant at the pool were closed before 23.00 hours and when I suffered a hypo around 3.00 am i could not even get ab icecream or a piece of fruit... So don't state you have 24/7 food available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eugene R. - Strumpel, We very much appreciate your comments regarding your stay at the ibis Bangkok Riverside. It is always a pleasure to receive positive feedback. I do apologize about your experience regarding 24/7 food and beverage however our hotel also provide the snack menu for 24/7 that you can order at the lobby bar. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Farouk Zourdani Operation Manager

Stephenp Couples - 01/12/2018 AccorHotels certified review
« Hotel With Non Tourist Area Feel »

I enjoy staying at Ibis Riverside because it is located on the banks of the bustling Chao Phraya River and there are always things to see. It can also be relaxing to sit and unwind with a refreshing drink while watching the activity on Chao Phray River in the late afternoon and evening. The breakfast Buffet at Ibis Riverside is excellent and the restaurant lunch and dinner menu has a lot of variety to suit many tastes but if you choose to eat outside the hotel then you will find many small restaurant in the main road a short walk from Ibis. Ibis is also a short walk from the cross river ferry and the BTS Skytrain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen P., We very much appreciate your comments regarding your stay at the ibis Bangkok Riverside. It is always a pleasure to receive positive feedback regarding our breakfast and the hotel facilities. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Farouk Zourdani Operation Manager

Alfred S. Couples - 30/11/2018 AccorHotels certified review

Room 724 is next to stuff room ! from 07:00h noises from the door !

Anonymous Couples - 29/11/2018 AccorHotels certified review
« Very pleasant stay with wonderful scenic setting. »

We quite enjoyed the room and breakfast! The staff were very polite and kind and the pool area and outside seating area was clean and scenic. We did have one taxi driver sitting outside the entrance that persistently tried to get us to ride with him even though we said no because we had our own intinerary. Otherwise we enjoyed our stay.

Raj M. A. H. Business - 27/11/2018 AccorHotels certified review
« bad so bad »

it was the worst ever time in any hotel i check in at 1:30 pm but got the room at 4 pm as well i book river view and i got other room then told i have to wait 2 hour to get the room and i have to pay more so as well this hotel don t take American express card but the acc website do many things mad my day so bad as an acc club member i expect to get butter service

Hugh R. Families - 26/11/2018 AccorHotels certified review
« Surprisingly good value for mid range accommodation. »

Clean and comfortable room with good river view. Breakfast was good value and the busy team of service staff kept the food coming. Pleasant location by the river for out door dining for either breakfast or dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madhu C., We very much appreciate your comments regarding your stay at the ibis Bangkok Riverside. It is always a pleasure to receive positive feedback regarding our staff services and the facilities. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see your next visit in the near future!. Sincerely, Farouk Zourdani Operation Manager

Anonymous Business - 25/11/2018 AccorHotels certified review
« Should improve booking system. »

You give room for disabled people for us. Why ?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nuttapun N., Thank you for taking the time to tell us about your experience at the ibis Bangkok Riverside. I am sorry that your experience did not meet your expectations regarding the booking system; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Farouk Zourdani Operation Manager

Couples - 24/11/2018 TripAdvisor review
« Superb hotel »

Superb hotel at reasonable cost - no issue too much for the staff, who were courteous and friendly throughout our stay. Excellent restuarant facilities both at breakfast and evening meal times with a wide choice available

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