Hotel - Mercure Sapporo
Mercure Hotel Mercure Hotel

Mercure Sapporo

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4.4/5 5,832 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast
  • Massage  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf lessons (Nearby)

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • SAPPORO CHITOSE APT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Massage  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf lessons (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Jogging track (Nearby)
    • Table tennis (Nearby)
  • Skiing  (Nearby)
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)
    • Ski rack facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 285 rooms
  • 285 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 9 family rooms
  • 11 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Pay per view channel(s)
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Bidet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 5,832 reviews

Our guest reviews for Mercure Sapporo

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Woon C. H. Families - 06/12/2017
« very good location »

Good

AccorHotels certified review
Bj Families - 05/12/2017
« Comfortable and good deal »

Very good staff and location. Room was comfortable but could be better if television have a choice of other language.

AccorHotels certified review
Jay T. Couples - 05/12/2017
« Great Location and Comfortable Bed »

The location of the hotel is great. Easy access to public transport (susukino and hosui susukino). Surrounded by eateries and shopping area. Basically this hotel has it all. As an accor member, they gave extra 2 bottles of water during check in time. I booked for deluxe queen room, but due to the 13-15 levels are full and they gave me 12 floor with the same size and type of room for me. I am ok with it. The manager explained to me patiently.

AccorHotels certified review
Chan F. Families - 05/12/2017
« Wonderful stay. Helpful staff and nice and comfortable room »

Feel welcomed.

AccorHotels certified review
Matthew T. Families - 03/12/2017
« Excellent service. Had a memorable anniversary. »

Chinese and English speaking receptionists made it really convenient to communicate. Appreciate most as they free upgrade our room with complementary drinks and tidbits. Strategic location to walk around.

AccorHotels certified review
Mr. S. Solo - 03/12/2017
« all is good but one thing I felt so bad »

I arrived Sapporo in the morning at 6:00 Am , And I went to your hotel to store my luggage when I went into your hotel 3F , I did not find someone in the front desk for service then I looked around and found the toilet, so I decided to toilet for a while , when I went out from toilet, I found a staff in the front desk,and when I was close the staff , I could find the staff long face, I showed my booking page and told her I wanted to store my luggage, then she asked me one question, My English is not good enough, so I do not understand what she said and what she wanted, so I told her I just wanted to store my luggage and show the booking page again , then she told me " Why I came from this way not from elevator way " , I told her I just went to the toilet and I thought that I was suspected doing something bad, it is impressive me and felt so bad especial long face of staff, it is hard to find the service like that in Japan , after that , everything is well

AccorHotels certified review
Goh B. L. Families - 02/12/2017
« Comfort but not much servcie »

Generally ok but not much services.

AccorHotels certified review
Lh K. Families - 30/11/2017
« Short Trip at Hokkaido »

Good location, easy to access from Sapporo Station.

AccorHotels certified review
Justin Couples - 30/11/2017
« TOP location, service and room »

Located in central Sapporo, easy to pop any places you wish to visit and friendly staffs. Room was very tidy and cozy, has a window to refresh your room. 100% I will return here! Thanks Mercure Sapporo people!!!

AccorHotels certified review
Anonymous Couples - 30/11/2017
« International Hotel With No International TV »

I had a lot of trust to accor group. As long as i can found accor hotel i will prioritize it. But for the first time i really dissapointed with accor hotel. 1. Location are great 2. Staff were typically japanese staff friendly and polite but their english not too good 3. Room to small yet very clean normal in japanese standard 4. I asked the city view they give us bad view. 5. TV was the worst experience only few japanese chanel with complicated access. When i asked why there are no international chanel, they just said sory we dont have, without anymore care like what we can do to make you more comfort, they even not offering me the VOD, or explain how its work. Even the accor hotel chanel not available. 6. Room decoration not comfort for me. Lighting too much yellow so make the room quite dark in glommy sapporo condition. 7. Pillow very uncomfort. So far the hotel could be better than this as long as you want.

AccorHotels certified review
Ch Couples - 30/11/2017
« Great stay »

Good location, Friendly with good English communicated staff. Clean and big room.

AccorHotels certified review
Anonymous Families - 29/11/2017
« Great »

Central location is great. Rooms comfortable. Service good.

AccorHotels certified review
Vincy L. Couples - 29/11/2017
« Ms »

This is my 4th time staying at the Mercure Sapporo. Although I still love everything about the hotel ie. location, friendly customer service staff and room, I actually rate my previous stays better than this time, I would probably think it came down to the allocated room. This is the first time staying in the Standard Plus Queen room with my partner for our anniversary, which I had paid more, and I was left disappointed. In the Accor webpage, it mentions that with the standard plus room, there would be "Omnisens" French branded natural bath amenities, we only got the standard Mercure bathroom amenities given to your normal standard rooms. On top of that, the room (#1217) itself was very noisy in the evening, there was constant noises which sounded like an machine operating non stop throughout the whole night. I would stay again at this hotel, I reallly love everything about it. I've even recommended 4 of my other work collegues to stay at this hotel and they have repeatedly come back to stay at the Mercure as well. I just felt this time, it was a bit of a let down.

AccorHotels certified review
Jas T. Families - 28/11/2017

Great room n good service!

AccorHotels certified review
K. Y. Families - 27/11/2017
« nice hotel to stay »

nice staff, near the hot place

AccorHotels certified review
Anne Couples - 24/11/2017

Everything met our expectations except for the room quality & amenities. The beds & pillows were very hard & not comfortable unlike other mercure hotels. Amenities were very basic or kept to a minimum.

AccorHotels certified review
Mohd R. Families - 23/11/2017
« Excellent »

Very friendly staff n helpful. The room facility is beyond expectation.

AccorHotels certified review
Veena Couples - 23/11/2017

The hotel is nice, clean and very comfortable. The breakfast is good. The location is perfect.

AccorHotels certified review
K. Couples - 21/11/2017
« Clean room nice and friendly staff perfect location »

Room is nice and clean, staff with good English speaking ability and helpful. Car park is downstairs with reasonable price. Perfect location for food and stuff.

AccorHotels certified review
S. C. Families - 17/11/2017
« value for money »

Convenient location

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