Hotel - Mercure Sapporo
Mercure Hotel Mercure Hotel

Mercure Sapporo

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4.4/5 5,973 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • SAPPORO CHITOSE APT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Massage  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf lessons (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Jogging track (Nearby)
    • Table tennis (Nearby)
  • Skiing  (Nearby)
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)
    • Ski rack facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 285 rooms
  • 285 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 9 family rooms
  • 11 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Pay per view channel(s)
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Bidet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 5,973 reviews

Our guest reviews for Mercure Sapporo

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Henddy Families - 13/01/2018
« satisfiied »

good hotel, with good price, with good service = during busy/peak occupancy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henddy, Thank you so much for taking the time to share your experience. It is fantastic to hear that you enjoyed the Hotel it service and price. We hope to see you again in the near future, thank you for choosing to stay at the Mercure Sapporo and thank you for your loyalty to Accor. Sincerely, Dean Daniels General Manager Mercure Sapporo

AccorHotels certified review
William Families - 13/01/2018
« Nicely located »

Hotel is conveniently located inside susukino the centre of Sapporo. Lots of places to eat , shop and explore. Hotel facilities is sufficient but don't expect there is pool or gym. There is no coin operated laundry only laundry service which cost a lot. It would be nice if the hotel will consider having one installed even only every third or fourth floor. Overall I love this hotel and will definitely come to stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William, Thank you so much for taking the time to share your experience it is fantastic to hear that you enjoyed your stay. In regards to the Hotel facilities we are currently looking in to installing a GYM in the Hotel. We do have requests for a coin laundry and have investigated this in the past however the space required was not available. I will however look at what other options we have available. We hope to see you again in the near future and thank you for choosing to stay at the Mercure Sapporo. Sincerely, Dean Daniels General Manager Mercure Sapporo

AccorHotels certified review
H. Couples - 13/01/2018
« Great »

Good service and appreciate for upgrading room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear H., Thank you so much for taking the time to share your experience it is fantastic to hear that you enjoyed your stay. It was our pleasure to provide you with a room upgrade and we certainly look forward to welcoming you back in the near future. Sincerely, Dean Daniels General Manager Mercure Sapporo

AccorHotels certified review
Anonymous Families - 11/01/2018
« Very comfortable stay »

Comfortable, convenient, staff were helpful, ample supplies in toilet, useful supplies in toilet i.e. Bath salt and sponge was very useful!!! not many hotels provide this daily.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adeline, Thank you so much for taking the time to share your experience it is fantastic to hear that you enjoyed your stay. Great to hear that you enjoyed some of the additional amenities available in the rooms. I do hope that we see you again in the near future and thank you for choosing to stay at the Mercure Sapporo. Sincerely, Dean Daniels General Manager Mercure Sapporo

AccorHotels certified review
Anonymous Families - 11/01/2018
« Good location »

Good location but the room is rather small

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Erwin H., We very much appreciate your comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yours sincerely Dean Daniels  General Manager  Mercure Sapporo

AccorHotels certified review
Andy Friends - 10/01/2018

Great location and nice rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andy, Thank you so much for taking the time to share your experience it is fantastic to hear that you enjoyed your stay and the location of the Hotel. We hope to see you again in the near future, thank you for choosing to stay at the Mercure Sapporo and thank you for your loyalty to Accor. Sincerely, Dean Daniels General Manager Mercure Sapporo

AccorHotels certified review
Ajay Families - 07/01/2018

Over all stay was satisfactory, however there are several areas where I feel Mercure Sapporo could improve. Very well located near a busy area with convenience of all eateries and subway station. The staff was very good as well, especially the lady Manager at reception. Having said that I was disappointed with the room size, the booking allowed me to book 2 adults and 1 child, however the bed size was too small for us as my son is 10 years old. When asked for additional bed, none was available. Also, there was no Mineral Water offered complimentary in our room. This was offered in other hotels I stayed in Japan. When I asked for extra blanket, one of the male receptionist said they don't have one. The breakfast was good too, but the restaurant was overcrowded in the morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ajay, Thank you so much for taking the time to share your experience it is fantastic to hear that you enjoyed your stay. In regards to the room size this is displayed on the Hotel website and is also provided to all booking agents for the Hotel. We do have larger room options available and my staff would be more than happy to provide information on room upgrades. Mineral water is not provided in the Hotel as our tap water is pumped directly from a spring below the Hotel and this also assists in reducing recycling of plastic bottles. Thank you for also mentioning the limited availability of blankets we will definitely be increasing our stocks. Ajay if you are planning on returning to Sapporo please feel free to contact me for any reservations it would be my pleasure to assist you with your room selections. We hope to see you again in the near future and thank you for choosing to stay at the Mercure Sapporo. Sincerely, Dean Daniels General Manager Mercure Sapporo

AccorHotels certified review
Yani Families - 07/01/2018
« Good.. »

Good location very closed to the station and just in front of the hotel so many interesting places Nice room Good breakfast (only for 2person) children have to pay No laundry coin

Our hotel has responded to the review
Our hotel has responded to the review

Dear Handayani, Thank you so much for taking the time to share your experience it is fantastic to hear that you enjoyed your stay. We hope to see you again in the near future, thank you for choosing to stay at the Mercure Sapporo and thank you for your loyalty to Accor. Sincerely, Dean Daniels General Manager Mercure Sapporo

AccorHotels certified review
Oliver Couples - 06/01/2018
« Great stay in winter »

Great friendly staffs and room was cozy and will recommend to anyone! Prices were decent repent the peak season! I'll come back again for sure. Breakfast could be much better though

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oliver, Thank you so much for taking the time to share your experience it is fantastic to hear that you enjoyed your stay. We hope to see you again in the near future, thank you for choosing to stay at the Mercure Sapporo and thank you for your loyalty to Accor. Sincerely, Dean Daniels General Manager Mercure Sapporo

AccorHotels certified review
Trina A. Families - 04/01/2018
« Moneys worth »

Very happy stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.Trina A., We very much appreciate your comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yours sincerely Dean Daniels  General Manager  Mercure Sapporo

AccorHotels certified review
Hk L. Families - 04/01/2018
« Very helpful front desk staff who make our stay a pleasant one. »

I was recommended by colleague to stay at Mercure. I would say it is a wonderful experience. We are able to get help and advice from the front desk staff during our stay. It is also nice for Mercure to upgrade us to Priviledge rooms. Will certainly consider Mercure again should we visit Sapporo in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Hong Koon L., We very much appreciate your comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yours sincerely Dean Daniels  General Manager  Mercure Sapporo

AccorHotels certified review
Yusnita Families - 04/01/2018
« Comfy and enjoyable stay »

Everything was alright. The food for breakfast was okay and satisfying. The staff was really nice and diligent at their work. They were really fast-responding at our requests. The room fits well to us and we had a really decent sleep during our stay here. Also, this hotel is near to the subway station so the location is economical

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.Yusnita N., We very much appreciate your comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yours sincerely Dean Daniels  General Manager  Mercure Sapporo

AccorHotels certified review
Donna Families - 03/01/2018
« The reception and the restaurant staff at Mercure Sapporo are highly commendable. »

From booking to check-out, it was all good service. The staff are attentive to your needs and always ready to provide assistance. I sent several e-mails prior to our arrival for all sorts of queries and they replied promptly with all helpful answers. The hotel is also nicely located. It is easy walking distance from 2 subway stations. There's also abundant dining options within the area. I won't hesitate to come back to Mercure Sapporo whenever I have the chance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.Donna E., We very much appreciate your comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yours sincerely Dean Daniels  General Manager  Mercure Sapporo

AccorHotels certified review
Billie L. Families - 03/01/2018
« Convenience of transportation »

Convenience of transportation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.l. C., We very much appreciate your comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yours sincerely Dean Daniels  General Manager  Mercure Sapporo

AccorHotels certified review
Nicole C. Families - 02/01/2018
« Happy stay »

The convenience of the location makes the stay enjoyable as shopping n family Mart and restaurants were all within walking distance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.yi hui c., We very much appreciate your comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yours sincerely Dean Daniels  General Manager  Mercure Sapporo

AccorHotels certified review
W. S. Families - 01/01/2018
« Good hotel »

Best location in the Sapporo centre. Warm and clean room. Very new. Yummy breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Sylvia W. We very much appreciate your comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dean Daniels  General Manager  Mercure Sapporo

AccorHotels certified review
Andre M. Families - 30/12/2017
« Good Location, nice hotel, good food »

Location was great, the breakfast was good especially the beef stew mercure style was excellent. Amenities was good, bath experience was excellent. I will definitely stay at mercure again when i visit sapporo.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Andre M., We very much appreciate your comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dean Daniels General Manager  Mercure Sapporo

AccorHotels certified review
Irine S. Families - 30/12/2017
« Good arrangement »

My booking was already prepared by the staff, they are try hard not to make any mistakes. Very friendly. Clean room, cozy nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Irine S. We very much appreciate your comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dean Daniels  General Manager  Mercure Sapporo

AccorHotels certified review
Patrick Families - 30/12/2017
« As good as usual but obviously worse than before »

I am grateful that I can still be upgraded to rm1413 this time. Although it should not be take it for granted but it is one of the most important thing to choose Mercure Sapporo. It is disappointing that no more branded bath amenities provided, it is a very disappointed act to cancel Loccitane bath amenities and even no more omnisens provided.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ho Wah L. Thank you very much for staying with us and for taking the time to share your experience. Your comments are valuable to us as we continue to fine tune our services. We hope to welcome you back again in the future. Sincerely, Dean Daniels General Manager  Mercure Sapporo

AccorHotels certified review
Jeannette Families - 29/12/2017
« Great stay. »

Convenient location, helpful staff at reception, well equipped room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Jeannette G. We very much appreciate your comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dean Daniels  General Manager  Mercure Sapporo

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