Hotel - Mercure Aix en Provence Sainte Victoire Hotel
Mercure Hotel Mercure Hotel

Mercure Aix en Provence Sainte Victoire Hotel

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4.0/5 529 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Outdoor unheated pool
  • Breakfast

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Babysitting on request
  • MARSEILLE PROVENCE
  • Reception open 24 hours a day

Leisure and activities

  • Outdoor unheated pool
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 7:00-24:00
    • Opening hours : Week-end 7:00-24:00

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The Mercure Aix-Ste Victoire offers you Standard or Superior rooms. For a relaxing break, an overnight stay or a business trip, our hotel cannot fail to please, and will provide you with all the relaxation and peace of the Provence region.

  • 61 rooms
  • 61 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 7 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 809 reviews

Our guest reviews for Mercure Aix en Provence Sainte Victoire Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 529 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Hannah Couples - 07/10/2017
« Nice located, comfortable hotel! »

The location in the midst of the wine-fields is beautiful. We had the room with a garden, so a private space to sit out side, which was very nice. The room and bathroom are spacious. The personnel was very friendly. Worth coming again. The wifi didn't function so good in our room. We sometimes had to go to the hallway to receive it better.

TripAdvisor review
Couples - 07/10/2017
« Constantly good hotel »

We stay here on our way to the south coast for one or two nights each way. It is a consistently good hotel, smart and clean with pleasant staff. We had an accessible room this time and enjoyed the private enclosed garden and the spacious room with walk in shower. Breakfast was the standard affair but nicely presented and reasonable variety.

AccorHotels certified review
Francesco V. Business - 02/10/2017
« provance is magic »

sweet location and quiet place

AccorHotels certified review
Anonymous Families - 01/10/2017

Comfortable. Good breakfast Room rather tired and shabby.

AccorHotels certified review
B W. Families - 01/10/2017
« English couple »

Our stay was fine,hotel room was comfortable and clean The only disappointment was the amount of dog poo on the hotel pathways and also by the swimming pool although the pool was accessed by a bolted gate someone had taken their dog in and let it poo by the pool Other than this we enjoyed our stay

AccorHotels certified review
Combette E. Business - 28/09/2017

Welcome and room very nice

AccorHotels certified review
Anonymous Solo - 25/09/2017
« Agreable »

.

AccorHotels certified review
Carol Couples - 25/09/2017
« Very pleasant hotel, convenient for travellers, comfortable rooms in good location. nice bar and restaurant. friendly staff. »

We have stayed here many times en route from Italy to Spain because of its private and safe parking, comfortable room and good breakfast. Dinner in the restaurant is always good whether served inside or on the patio in summer. Great pool too!

AccorHotels certified review
Anonymous Business - 22/09/2017
« OK »

Very good views from hotel, but the facilities & service levels were not fantastic. Wifi worked well and was easy to access.

AccorHotels certified review
A W. Friends - 05/09/2017
« Truly Shocking »

A truly shocking experience is the only way to describe our stay at this hotel. It is arguably the worst hotel I have ever stayed in. The accommodation was awful the staff rude and ignorant the pool absolutely filthy and all topped off with being ridiculously overpriced. The entire hotel needs an overhaul, from the rooms that need bringing into the 21 century to actually change the extortionate fees. The breakfast is a total disgrace and an absolute rip off and the staff need to actually be trained in customer service. It was blatantly apparent the staff did not like the fact their was a large group of English Doctors and professionals staying at the hotel and went out of their way to make that point with an appalling level of customer service and a total lack of respect for a paying customer. The three days spent in this hotel was arguably the worst of my life and in the past have served my country on operational tours in both Iraq and Afghanistan. It is truly shocking that a company like yourself can let a hotel operate in such an appalling way and change and absolutely outrageous amount for that privilege. I recommend your CEO goes undercover and spend three nights at the hotel and then they decide if the level of appalling service and facilities really match up to the price.

AccorHotels certified review
Alasdair S. Couples - 04/09/2017
« Rude and isolated »

Hotel was not near any points of interest, shops or anything. Staff were rude. I was charged monies for things I didn't purchase, like breakfasts and meals.

AccorHotels certified review
Chris R. Couples - 23/08/2017
« Not the usual Mercure hotel »

Room much as expected. Condition and cleanliness were good but two annoying design faults - the combination of the shower head and walk in enclosure design meant that the area outside the shower got extremely wet and the auto detection light in the toilet was extremely annoying if you had to use the toilet at night. Interesting menu but the food was only average. Very friendly staff. Gardens, swimming pool, outside dining area etc were all extremely good and made for a very restful stay. Very different from any other Mercure that I have ever stayed in. A great place to just chill out.

AccorHotels certified review
Ero Families - 05/08/2017
« Pleasant rustic hotel in good situation »

Some staff very helpful but too little attention given to complaints e.g bedroom phone did not work for whole duration of my stay despite front desk being informed of problem. Staff were not on the mark at my private dinner given on Friday July 21st.and their attitude was confrontational Nevertheless I did enjoy the rest of my stay I occupied room no. 112

AccorHotels certified review
Daisy B. Families - 01/08/2017
« Mrs »

Average hotel. Bedrooms could have been more comfortable. Good breakfasts. Staff thin on the ground but friendly. Expensive for the facilities.

AccorHotels certified review
L M. S. Families - 25/07/2017
« Provencal pleasures »

The staff, reception and restaurant, were very helpful and polite. The rooms were clean and relatively spacious and parking plentiful. It would help if you published details of the rooms before they are booked. For example what type of bathroom is available in each room. I prefer showers to baths but booked what was called a privilege room that had a bath with a hand held shower; one of my guests booked an ordinary room with only a shower, no bath, but she prefers only baths. This sort of information would certainly help me in choosing room types.

AccorHotels certified review
Eric S. Solo - 25/07/2017
« very cooperative and helpful customer service. room was not quite ready in time. »

I arrived at 2 but my room wa snot ready til 3 but staff were very nice and courteous. the pool and the room were both lovely and spacious. reception very helpful in helping me to plan my journey.

AccorHotels certified review
W. Couples - 14/07/2017
« Lots of help and wonderful service with beautiful room »

Your people were very patient and helpful. Especialy the man that guided some poor lost Americans to your hotel.

AccorHotels certified review
Ian M. Couples - 03/07/2017

A most enjoyable experience in pleasant surroundings.

AccorHotels certified review
Pete Families - 26/06/2017
« Disappointing services and facilities »

No robes, slippers, when asked for an iron and ironing board they would not bring to the room you must collect from reception yourself then they only have iron but NO ironing board. No small fridge in the room either

AccorHotels certified review
L. F. Business - 20/06/2017
« good experience nevertheless breakfast expensive »

Very nice situation, nice room, Price for room is conform to expectation (120€) But breakfast is expensive, 16,9€

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