Hotel - Mercure Sydney Liverpool
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Mercure Hotel

Mercure Sydney Liverpool

424 - 458 Hoxton Park Road 
2170  LIVERPOOL
AUSTRALIA

570 reviews
TripAdvisor Rating Based on 570 reviews
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Check-in from 14h00
Check out up to 10h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Outdoor playground for children

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Hairdressing salon

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Outdoor playground for children
  • Other sports activities
    • Darts
    • Skating rink (Paying)

Catering

  • 4 restaurant(s)
  • 4 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Our standard rooms are contemporary and spacious for the modern traveller, with luxuriously soft beds, LCD televisions, and complete connectivity via Wi-Fi and our Media Hubs. Available with a King size bed or two Queen size beds.Our Privilege and Superior rooms, on the top floor, are spacious and light filled, with wall-to-wall windows and spa baths. Privilege rooms add a touch of luxury with complimentary internet, bottled water, chocolate and an in-room espresso machine.

  • 192 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 8 family rooms
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • WIFI in your room
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 2,216 reviews

Our guest reviews for Mercure Sydney Liverpool

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 570 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Paul M. Business - 15/09/2017
« Excellent. My first stay but it won't be the last. »

A very positive experience from the moment we checked in. Great room, modern clean facilities and friendly staff. My only suggestion is to include Fox Footy (504) and channel 506 in the tv package.

AccorHotels certified review
Anonymous Couples - 14/09/2017
« Good »

The room was clean and tidy and staff were polite and helpful but the dinig room service was not good. We had to wait far to long in between courses as it seemed to us there was not enough staff. You need to improve that area as we weren't the only ones who experienced the same situation. Otherwise everything was fine.

AccorHotels certified review
Colin D. Couples - 13/09/2017
« Hotel changing experience »

The whole experience from the staff to the rooms was of the highest quality and one that will ensure we use the property again.

AccorHotels certified review
Geoff Families - 13/09/2017
« Great stopover location »

Great location as we were travelling through Sydney. Comfortable beds, large room and fantastic choice at breakfast!

AccorHotels certified review
Paul W. Couples - 12/09/2017
« Spoiled for excellent choice ! »

The room was superb. The meals were fabulous. The service and attention by the people at reception and at the restaurant were flawless. We couldn't have asked for anything more or better. Thanks to all the people who made our stay memorable.

AccorHotels certified review
Anonymous Couples - 12/09/2017
« A pleasant surprise will use this hotel again. »

Very pleasant

AccorHotels certified review
Tony P. Business - 10/09/2017
« Comfortable »

Hassle free and relaxing

AccorHotels certified review
Magie W. Families - 10/09/2017

Overall a great stay!!!! BUT Why does it take so long to receive back your deposit I checked out on the 3rd today is the 10th it has still not been refunded. Can the policy be changed to refunding the deposit straight away. It not good enough. this may stop me staying with you in the future.

AccorHotels certified review
Casey P. Couples - 09/09/2017
« Regarding Birthday package - underwhelming experience »

FYI - here is an email I sent to the ms.. address on 6 September that I have not received a response to. Note that the hotel reception staff (Alyssa) was really nice during our check out and apologised for the crappy birthday package and did not charge us, however my complaint is more about the principle than the money spent. In addition to the below, we noted that Alyssa (staff we dealt with checking out) was the only staff member to greet us with "How are you" during the entire stay! Everyone else just cut to the chase "Surname?" or "what do you want?" etc.... --- Hi Chris We have just checked into Mercure Liverpool for one night on my partner's birthday (Maridelle A. - she is the F&B supervisor at another Accor hotel in Canberra) and we are both quite disappointed at the birthday package. I was expecting that if I were paying AUD 25 for something for Maridelle's birthday coupled with the fact she is an Accor employee the hotel would have put in some effort to make her feel welcome and celebrate it. What we encountered however was a sad piece of cake in a stained plastic cover, a bottle of champagne and an unsigned plain letter with no extra effort noticeable anywhere else in the room (despite the front office person I spoke to two days ago saying she would make a note for housekeeping to do something special :() I feel bad as when we were in Phuket at an Amari hotel last month, Maridelle arranged with thr hotel a surprise for my birthday and the hotel put in a lot of effort for something very nice for free... In return for Maridelle it is disappointing that despite staying at a 4.5 Star hotel and paying for the hotel to help celebrate her birthday, it resulted in a very underwhelming experience, as if the staff are just going through the motions. I wanted to bring this to your attention so the same thing doesn't happen again to others. It would be better to do nothing for someones birthday than something that makes them feel cheap (such as this - see pic). Happy to discuss - we are staying in room 422 and my mobile is 04.. Regards Casey

AccorHotels certified review
Raelene Friends - 08/09/2017

Always the best

AccorHotels certified review
Anna Business - 08/09/2017
« Highly recommended when staying around Liverpool »

Relaxing

AccorHotels certified review
Vanessa Business - 07/09/2017
« Very comfortable. »

Check-in and check-out were both very streamlined. Room was very comfortable and clean. Shower head was blocked and adjusted badly so that it was very difficult to have a comfortable shower. Bed was very comfortable. The bathroom soaps smell absolutely beautiful. TV and WiFi services were both good. All in all we were very happy with our comfortable stay at Mercure at Liverpool.

AccorHotels certified review
Anonymous Business - 07/09/2017
« Enjoyed the quiet stay, the spaciousness and cleanliness of the room and the generous parking »

Excellent

AccorHotels certified review
Js Couples - 06/09/2017
« Comfortable stay Great Restaurant »

Great hotel, service was excellent especially in the restaurant for Dinner, Sue is service personified. Breakfast was great, omelettes, all except Sunday (Fathers day, we were told because its busy there is only buffet breakfast, the same people were in for breakfast it was not crowded at all, seemed very odd.

AccorHotels certified review
Rebecca P. Business - 06/09/2017
« Good »

Overall the bed was comfortable and the room clean, food was delivered efficiently however was cold. I understand the difficulties in getting in room service to everyone.

AccorHotels certified review
Anonymous Families - 05/09/2017
« Great »

All good service and room

AccorHotels certified review
Anne H. Couples - 05/09/2017
« Very enjoyable stay and staff very helpful »

The room was beautiful and cleaning staff were so friendly and room was always very clean. The only criticism I have is that the reception area is not clearly marked from the outside more signage would be helpful but apart from that I would have no hesitation about staying there again. Very enjoyable stay.

AccorHotels certified review
Anonymous Families - 04/09/2017
« Excellent »

My son and I found the room to be very comfortable and relaxing.

AccorHotels certified review
Greg Business - 04/09/2017
« As Expected »

Would have given a 10 if there had been milk in the fridge for a morning coffee

AccorHotels certified review
Greg C. Business - 04/09/2017
« Was OK overall - only stayed 2 nights and the room was comfortable. »

I felt the room and decor was OK - bed comfortable and amenities good. The only thing that I was disappointed in was the meal I had through room service. I ordered the club sandwich and wings. The club sandwich was soggy and cold as was the chips. The wings were so thickly covered with crumbs that I had to remove the covering before eating. Very disappointing meal

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