Hotel - Mercure Dieppe la Présidence Hotel
Mercure Hotel Mercure Hotel

Mercure Dieppe la Présidence Hotel

4.0/5 1,004 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Beauty salon (Nearby)
    • Hairdressing salon

Leisure and activities

  • Outdoor heated pool  (Nearby)
  • Thalassotherapy centre (Nearby)
  • Well-being  (Nearby)
    • Jacuzzi
    • Massage
    • Sauna
    • Solarium
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities
    • Golf lessons

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end fermé le dimanche

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Due to a severe storm, the hotel does not currently have air conditioning

Hotel location

Our rooms

Choose from our different room categories. Why not treat yourself and opt for a sea view.

  • 82 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 2,590 reviews

Our guest reviews for Mercure Dieppe la Présidence Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,004 reviews
Anonymous Families - 05/09/2018 AccorHotels certified review
« Mr »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dieppe La Présidence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laure Visse Adjointe de Direction

Anonymous Families - 02/09/2018 AccorHotels certified review

Friday and Saturday nights, 2 rooms

Pete Couples - 30/08/2018 AccorHotels certified review
« Not usual Mercure standard. »

Not good. Very poor room; broken curtain, damaged wall shelf, dreadful paper cups for hot drinks. Strange toilet/shower arrangement... poor design preventing privacy and comfort. Our room was above the kitchen and most of the time smelt of cooking (fish) Very unpleasant.. Arrived 21.10hrs 16/08/18; asked reception what time the restaurant closed and was told to ask the restaurant staff... This lack of curtesy was repeated when we later attempted to book a lunch (with a local Mayor as our guest..) , being told to deal with other staff seemed to reveal some tensions between your teams. The engagement with us also revealed a lack of customer service awareness and or, staff training.

Gareth Couples - 27/08/2018 AccorHotels certified review
« Ideal after crossing from Newheaven »

Perfect stay after crossing from England to France. Good location.

C. S. Couples - 26/08/2018 AccorHotels certified review
« A PLEASANT STAY SPOILED BY THE LACK OF A FRIDGE »

THE HOTEL STAFF WERE PLEASANT AND HELPFUL, AND THE ROOM WAS WELL APPOINTED WITH A BEAUTIFUL VIEW. HOWEVER WE HAVE NEVER STAYED IN A 4 STAR HOTEL WITHOUT A REFRIGERATOR AND WERE VERY DISAPPOINTED THAT , ALTHOUGH THERE WAS SPACE FOR ONE, ONE HAD NOT BEEN INSTALLED. ALSO PLASTIC GLASSES AND PAPER CUPS DID NOT ADD TO YOUR IMAGE

Neil B. Couples - 26/08/2018 AccorHotels certified review
« Good Hotel »

This hotel is in a very good location on the sea fron by the castle.Very close to the town center and seafront,nice room overlooking the beach, Breakfast good with a wide choice,nice bar area,staff very friendly. Would use again

Fabien Couples - 15/08/2018 AccorHotels certified review
« Nice hotel but disaster breakfast !!! »

Impossible to make eggs, machine didn’t work properly and staff didn’t want to help. Impossible to have fried eggs for instance...

Diamond Couples - 15/08/2018 AccorHotels certified review
« Good overnight stay »

Room looked very nice, but on closer inspection really needed an update, but clean and bed comfortable. Shower was good. Hotel has a car park, but when we asked was told no parking, no explanation really given.

Nick C. Couples - 14/08/2018 AccorHotels certified review
« Quick stop before sailing back to England »

Good stay with clean and spacious room. Staff friendly and welcoming

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICK C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dieppe La Présidence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Passez une belle soirée Laure Visse Adjointe de Direction

R. Couples - 11/08/2018 AccorHotels certified review
« all good »

Nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILIPPE R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dieppe La Présidence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laure Visse Adjointe de Direction

Norman R. Couples - 08/08/2018 AccorHotels certified review
« good hotel; poor service »

The hotel is in an excellent location. Reception was acceptable but not good. The room was very nice but there was a lot of fluff on the floor which then came onto the bedclothes when one sat on the bed. There was only one paper cup for 2 people. There was no restaurant at the weekend. In the evening there were only 2 members of staff who had to deal with arrivals and guests wanting drinks from the bar. This meant that the service was not good although the member of staff on the bar was pleasant and helpful - but overworked. Breakfast was chaotic! plats and cutlery were in short supply. the cooked breakfast was inedible, hence most of it was still in the dishes. staff seemed tobe running about 'chasign their tails'. In the morning I was not allowed to use Express Checkout by the manager for no good reason. I wished to purchase an item from the display case but was told I could not because the only one in the hotel was in the display case. Why, since it was the only item available?. The car park had a problem. The roof is only 1.9 metres high and I have an SUV which hit the roof when I first opened it. There were no warning signs about this so other guests had the same unfortunate experience. Overall a good hotel was badly let doen by its staff and the small nuber of them

Frits Families - 05/08/2018 AccorHotels certified review
« Excellent hotel at perfect location »

Excellent stay in Dieppe close to the restaurants. Beach and castle on walking distance.

Kiera G. G. Friends - 30/07/2018 AccorHotels certified review
« Average »

The staff were friendly and helpful. The rooms were clean but I was disappointed that the walls had many marks from wear and tear and the toilet light didn’t work - even after reporting it at reception when I arrived. I stayed at this hotel for a week nearly 30 years ago and on my return to dieppe, wanted to come back.

Mercure H. S. W. F. E. D. O. O. W. S. Business - 28/07/2018 AccorHotels certified review
« Every thing was fine. »

Good.

Ian T. Couples - 28/07/2018 AccorHotels certified review
« Mr »

AS EXPECTED. HOWEVER I BELEIVE I PAID MORE THAN I WAS QUOTED AS A MEMBER AND AS SHOWN ON MY CONFIRMATION RECEIPT

E Families - 27/07/2018 AccorHotels certified review
« Good hotel, a little tired in places »

A warm welcome, good sized rooms, very nice interior decor. The outside of the hotel looks very tired and unwelcoming. The windows were very dirty, which is a shame considering the great aspect of the room, with lovely sea views. We were a bit confused about the air conditioning situation! My room was air conditioned, despite signs up around the hotel saying that it wasn’t an air conditioned hotel. Not sure if it used to be air conditioned throughout and has just broken? We had a lovely stay and would recommend. Parking is easy and very cost effective. Small touches let down the overall experience in this price bracket!

Anonymous Business - 25/07/2018 AccorHotels certified review
« It was better ... »

As far I remember, Welcome & Services were better... Meals at the new restaurant can be improved, quality has decreased

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Dieppe La Présidence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laure Visse Adjointe de Direction

Graham I. H. Couples - 24/07/2018 AccorHotels certified review
« Exactly what I expect from a Mercure hotel. »

This hotel is perfectly situated near the town centre but on the sea front. The rooms are modern and comfortable. The bar and restaurant provide excellent service and the reception staff are brilliant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Dieppe La Présidence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laure visse Adjointe de direction

Couples - 24/07/2018 TripAdvisor review
« Nice suite in Mercure Dieppe »

We stayed one night in one of the suites with view to the sea! A very good experience as room was super! Nice bar as well with pleasant staff around you in the hotel! Dieppe is a nice town with good possibilities of shopping as well!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Just " thank you" We hope see you soon We wish you a nice day

Amir E. Business - 22/07/2018 AccorHotels certified review
« Satisfying »

Great place,to stay either for work or pleasure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AMIR E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dieppe La Présidence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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