Hotel - Mercure Dieppe la Présidence Hotel
Mercure Hotel Mercure Hotel

Mercure Dieppe la Présidence Hotel

4.0/5 1,030 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Beauty salon (Nearby)
    • Hairdressing salon

Leisure and activities

  • Outdoor heated pool  (Nearby)
  • Thalassotherapy centre (Nearby)
  • Well-being  (Nearby)
    • Jacuzzi
    • Massage
    • Sauna
    • Solarium
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities
    • Golf lessons

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end fermé le dimanche

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Due to a severe storm, the hotel does not currently have air conditioning

Hotel location

Our rooms

Choose from our different room categories. Why not treat yourself and opt for a sea view.

  • 82 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 2,774 reviews

Our guest reviews for Mercure Dieppe la Présidence Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,030 reviews
Couples - 11/11/2018 TripAdvisor review
« A good stay »

Friendly greeting,, and helped with off site car parking ( as hotel car park was full ).Had a lower floor room with painted wooden panels and a sea view. Large bed and tea and coffee facilities but no fridge ( despite space for one in the cupboard under the tea tray).Did not try the breakfast, as we were woken by a fire alarm (think it was an actual fire in restaurant on top floor- but if so was quickly extinguished but disrupted service).Will be back when we next travel through Dieppe for the Newhaven ferry.

Claire R. Couples - 02/11/2018 AccorHotels certified review
« Ms »

Lovely hotel, great location with the casino next door and several bars within walking distance of the gorgeous city of dieppe

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Laure Visse Adjointe de Direction

Sue J. Friends - 31/10/2018 AccorHotels certified review
« Lovely hotel with helpful staff and great location »

Easy check in Lovely room Great location Friendly helpful staff Wonderful breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear J. S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dieppe La Présidence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laure Visse Adjointe de Direction

Helen W. Solo - 14/10/2018 AccorHotels certified review
« Comfortable room. »

It was a comfortabe room with all facilities. The food in the restaurent needed some care. I ordered the Veal. This was served up reheated and not cooked from fresh. A meal of this quality needs to be cooked from fresh before serving.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, We very much appreciate your comments regarding your stay at the Hôtel Mercure Dieppe La Présidence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laure Visse Adjointe de Direction

Anthony S. Couples - 09/10/2018 AccorHotels certified review
« Met our expectations »

A brief overnight stay meant a very early departure before breakfast. Despite the shortness of our stay it was enjoyable and evening meal in the restaurant was good with excellent service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dieppe La Présidence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laure Visse Adjointe de Direction

Dandan W. Families - 08/10/2018 AccorHotels certified review
« It was just ok »

The room is strangely designed, drainage was not ideal for taking shower, building is very old, although can see some redecoration has been done, but it’s not well maintained. The room looks very outdated. For the price we were paying, I expected a little more than what was offered.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANDAN W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Dieppe La Présidence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laure Visse Adjointe de Direction

S. T. Business - 07/10/2018 AccorHotels certified review
« Excellent moment »

Court mais bon

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Nous vous remercions pour vos commentaires suite à votre séjour. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Passez une belle journée Laure Visse Adjointe de Direction

John L. Couples - 03/10/2018 AccorHotels certified review
« ok »

a double room should have two comfortable chairmen it, not one. breakfast was far too expensive so we ate out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN l., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dieppe La Présidence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laure Visse Adjointe de Direction

Terry S. Couples - 01/10/2018 AccorHotels certified review
« Helpful Staff »

We had problems due to leaving our passports at home. Your staff were very helpful throughout ensuring we had a room for the extra night we needed. Room facilities were excellent and good secure parking.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Laure Visse Adjointe de Direction

Steve H. Couples - 20/09/2018 AccorHotels certified review
« Excellent hotel. Very good service. English spoke extensively by reception staff. »

A very good hotel. Good common rooms. Fantastic contemporary bedroom with a great sea view. I cannot fault the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHEN H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dieppe La Présidence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laure Visse Adjointe de Direction

Anonymous Families - 05/09/2018 AccorHotels certified review
« Mr »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dieppe La Présidence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laure Visse Adjointe de Direction

Anonymous Families - 02/09/2018 AccorHotels certified review

Friday and Saturday nights, 2 rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear FONTANA P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Dieppe La Présidence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laure Visse Adjointe de direction

Pete Couples - 30/08/2018 AccorHotels certified review
« Not usual Mercure standard. »

Not good. Very poor room; broken curtain, damaged wall shelf, dreadful paper cups for hot drinks. Strange toilet/shower arrangement... poor design preventing privacy and comfort. Our room was above the kitchen and most of the time smelt of cooking (fish) Very unpleasant.. Arrived 21.10hrs 16/08/18; asked reception what time the restaurant closed and was told to ask the restaurant staff... This lack of curtesy was repeated when we later attempted to book a lunch (with a local Mayor as our guest..) , being told to deal with other staff seemed to reveal some tensions between your teams. The engagement with us also revealed a lack of customer service awareness and or, staff training.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Dieppe La Présidence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laure Visse Adjointe de direction

Gareth Couples - 27/08/2018 AccorHotels certified review
« Ideal after crossing from Newheaven »

Perfect stay after crossing from England to France. Good location.

C. S. Couples - 26/08/2018 AccorHotels certified review
« A PLEASANT STAY SPOILED BY THE LACK OF A FRIDGE »

THE HOTEL STAFF WERE PLEASANT AND HELPFUL, AND THE ROOM WAS WELL APPOINTED WITH A BEAUTIFUL VIEW. HOWEVER WE HAVE NEVER STAYED IN A 4 STAR HOTEL WITHOUT A REFRIGERATOR AND WERE VERY DISAPPOINTED THAT , ALTHOUGH THERE WAS SPACE FOR ONE, ONE HAD NOT BEEN INSTALLED. ALSO PLASTIC GLASSES AND PAPER CUPS DID NOT ADD TO YOUR IMAGE

Neil B. Couples - 26/08/2018 AccorHotels certified review
« Good Hotel »

This hotel is in a very good location on the sea fron by the castle.Very close to the town center and seafront,nice room overlooking the beach, Breakfast good with a wide choice,nice bar area,staff very friendly. Would use again

Our hotel has responded to the review
Our hotel has responded to the review

Dear NEIL B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dieppe La Présidence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laure Visse Adjointe de direction

Fabien Couples - 15/08/2018 AccorHotels certified review
« Nice hotel but disaster breakfast !!! »

Impossible to make eggs, machine didn’t work properly and staff didn’t want to help. Impossible to have fried eggs for instance...

Diamond Couples - 15/08/2018 AccorHotels certified review
« Good overnight stay »

Room looked very nice, but on closer inspection really needed an update, but clean and bed comfortable. Shower was good. Hotel has a car park, but when we asked was told no parking, no explanation really given.

Nick C. Couples - 14/08/2018 AccorHotels certified review
« Quick stop before sailing back to England »

Good stay with clean and spacious room. Staff friendly and welcoming

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICK C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dieppe La Présidence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Passez une belle soirée Laure Visse Adjointe de Direction

R. Couples - 11/08/2018 AccorHotels certified review
« all good »

Nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILIPPE R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dieppe La Présidence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laure Visse Adjointe de Direction

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