Hotel - Mercure Rodez Cathédrale Hotel
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Mercure Hotel

Mercure Rodez Cathédrale Hotel

1 avenue Victor Hugo 
12000  RODEZ
FRANCE

319 reviews
TripAdvisor Rating Based on 319 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • Bike rack facilities

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Cash machine

Leisure and activities

  • Babysitting on request
  • Bike rack facilities

Catering

  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 2 meeting room(s)
See all services

Hotel location

Our rooms

Choose between a Standard Room and a Privilege Room offering a wider range of services.

  • 36 rooms
  • 31 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 3 family rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Crib on request
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,215 reviews

Our guest reviews for Mercure Rodez Cathédrale Hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 319 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Jennifer Solo - 14/09/2017
« The best experience I could have wished for »

I stayed at your hotel for only one night after walking along the Camino for 9 days. I was after comfort and a place to rest and the hotel and its staff were superb. The room was quiet and I had a bathtub - as I requested. Nothing was too much trouble for the friendly staff who arranged a massage for me on request and were always available for assistance

AccorHotels certified review
Terras-dober Couples - 09/09/2017
« Good hotel with no car park »

Well situated, very good breakfast, nice room even not so big. We were not proposed to benefit of the discount of the day as we booked the room in advance. We should have cancelled the room and made a new booking. Accor website announces "car park offered" but this is not true, coming back late from dinner with no knowledge of the area, we had to park our car in the very narrow basement, get up early to free other people's car and this for an additional 10 euros.

AccorHotels certified review
Pc Couples - 25/08/2017
« Overpriced! »

It was a very disappointing experience this time with Mercure at Rodez, France. Overall, it was not a 4-star hotel as stated. It felt like a motel experience to us. Our experience was: 1) Bathroom - poor design of the shower cabinet that causes water to splash all over the bathroom after use. The so called bath mat was completely soaked in the process of showering. 2) As a 4-star hotel, we would expect to have at least glassware in the bathroom (clear plastic cups were given) and at least proper teacups or mugs for hot drinks. Everything was under the category of "disposable"! This kind of operation projects a very cheap and tacky kind of accommodation. 3) There was no fridge in the room. 4) The translation of the safe deposit box in the room was inaccurate. The English instruction for reopening the box did not match with the original text in French. So it was not professionally proof-read. 5) The bathroom shower soap dispenser was only 20% left in the bottle. This is another way to make any guest feeling unattended for or unwelcome. Housekeeping should fill the bottle up or change it to a fresh one in this state. 6) The skylight window in front of the elevator on our floor was covered with black ashes or particles. 7) Our room was filled with the fumes of croissant/bread making around 3-4am. We felt that we were sleeping in the kitchen! 8) The rowdy noise coming from the plaza at night (didn't stop until 3am) was just unbearable.

AccorHotels certified review
Chevalier Couples - 11/08/2017
« Confortable »

P

AccorHotels certified review
Paul N. Couples - 10/08/2017
« Great overnight stop »

Very friendly and helpful staff, brilliant location and great room.

AccorHotels certified review
Marilyn Couples - 25/07/2017
« Very nice hotel in a fantastic location »

We very much enjoyed our stay. Staff were lovely and our room, overlooking the cathedral, was special.

AccorHotels certified review
Tina O. D. Couples - 19/07/2017
« Fantastic. »

We really enjoyed our stay. Charles was very helpful , he showed us some nice places of interest to visit . He was very nice .

AccorHotels certified review
Bernard Couples - 12/07/2017

Hotel stay enjoyable but somewhat disappointed with website description of parking facilities compared to reality

AccorHotels certified review
Anonymous Couples - 10/07/2017

Front desk very helpful and enthusiastic; truly an asset to your organization.

AccorHotels certified review
Dr L. Families - 19/06/2017
« Great Location and well renovated. »

Enjoyable and very friendly

AccorHotels certified review
Cf P. Business - 18/06/2017
« Lovely stay, very helpful staff, beautiful Rodez. »

The location of the hotel in the heart of the city is perfect and the building the Mercure is in is beautifully preserved (the paintings etc) and yet perfectly modernised. My room was great: good amenities, comfortable bed, good AC (it was very hot while I was in town so this made a difference) but I do wish the shower had a door as opposed to being opened as it was hard not to get water all over the floor (but I had plenty of towels, so it was easily fixed). Otherwise, it was perfect. I had stayed in that exact room before, so in a way it was like coming 'home' to Rodez. See you again next time for sure.

AccorHotels certified review
Anonymous Couples - 15/06/2017
« Fine stay. »

Nice hotel, friendly and competent staff. Disappointed that as an Accor Platinum we were not upgraded to a nicer room as there were some available.

AccorHotels certified review
Anonymous Families - 03/06/2017
« Everything was fine. »

Everything went fine, friendly staff.

AccorHotels certified review
Stuart K. Families - 26/05/2017
« Mr. »

It was excellent, the location was perfect.

AccorHotels certified review
Anonymous Families - 30/04/2017

Second time staying at the Mecure Rodez and both times have been amazing. The staff are extremely friendly and go out of their way to help us. Especially as we have a small baby. Thank you and see you again!

AccorHotels certified review
Anonymous Solo - 19/04/2017

super

AccorHotels certified review
Anonymous Friends - 01/04/2017

It was awful.

AccorHotels certified review
Anonymous Business - 07/03/2017

Very good hotel: excellent hotel team members, very kind and helpful. Clean, quiet and nice rooms. Very comfortable bed. Clean shower and toilet room. A good WIFI connection. Very good breakfast. Surely I will recommend this hotel.

AccorHotels certified review
Anonymous Business - 22/02/2017

Perfect time!

AccorHotels certified review
Anonymous Couples - 18/02/2017

The room was modern and spacious and the bed was very comfortable. The staff was friend,y and helpful and the breakfast buffet had sverything one could wish for. The old hotel us charming and we were glad that some of it is being appreciated and preserved. We loom fir ward to coming back when the renovations are completed.

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