Hotel - Mercure Rodez Cathédrale Hotel
Mercure Hotel Mercure Hotel

Mercure Rodez Cathédrale Hotel

4.0/5 361 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Cash machine

Leisure and activities

  • Babysitting on request
  • Bike rack facilities

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 2 meeting room(s)
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Hotel location

Our rooms

Choose between a Standard Room and a Privilege Room offering a wider range of services.

  • 36 rooms
  • 31 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 3 family rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.5/5 AccorHotels Rating 1,566 reviews

Our guest reviews for Mercure Rodez Cathédrale Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 361 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Werner S. Couples - 24/06/2018 AccorHotels certified review
« First day in the Department Aveyron »

Very friendly and helpful reception staff. Great room. Quiet. Comfortable bed. Good breakfast. Major inconvenience was that there was no parking at the hotel. Was directed to an underground parking nearly one km away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WERNER S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager

Couples - 24/06/2018 TripAdvisor review
« First day in Department Aveyron »

Very friendly and helpful staff at the reception. Nice room at a convenient location. Quiet. Very conformable bed. Breakfast OK. The one inconvenience was the lack of parking at the hotel.. Was directed to an underground parking at about one km away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cindy Front desk manager

Magalie Business - 03/06/2018 AccorHotels certified review
« Top »

Parfait

Our hotel has responded to the review
Our hotel has responded to the review

Un grand merci Madame A. pour ce super commentaire qui vient récompenser le travail de toute l'équipe! Au plaisir de vous revoir très vite. Merci Marie Bouyssou et toute l'équipe du Mercure Rodez.

Mayank G. Business - 04/05/2018 AccorHotels certified review
« Nice Hotel with friendly people and good location »

The experience was nice. Hotel is in a nice location, the staff is lovely and helpful, rooms are nice. Only two things can be improved. One, the room was either super hot or cold as thermostat was not working perfectly. Second, there were only 2 iron for the entire hotel, however the staff managed them very efficiently.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAYANK G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager

Jeremia Business - 14/03/2018 AccorHotels certified review
« Very good hotel. »

Very good hotel: hotel team members are very kind and helpful. Clean, quiet and nice rooms. Very comfortable bed. Clean room. A good WIFI connection. Very good breakfast. Surely I will recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YERMI H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager

John F. 3. Couples - 29/10/2017 AccorHotels certified review
« Excellent renovatoion of entrance and lounge bar area »

Comfortable and welcoming hotel, easy access to parking and close to areas of interest

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Cindy Front desk manager

Dana Couples - 16/10/2017 AccorHotels certified review
« Comfort and great location »

Like all Mercure hotels, this one is comfortable, clean and well-run. Unlike some, it has a special character because they've retained a lot of details of the old building, including a collection of paintings done for the original hotel. The location is perfect, close to the beautiful cathedral and the excellent Musée Soulages.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANA B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager

Anonymous Couples - 12/10/2017 AccorHotels certified review
« W R B. »

Excellent room and service, slightly marred by a long wait to check into this room (late afternoon)

Our hotel has responded to the review
Our hotel has responded to the review

Dear WILLIAM B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager

Jennifer Solo - 14/09/2017 AccorHotels certified review
« The best experience I could have wished for »

I stayed at your hotel for only one night after walking along the Camino for 9 days. I was after comfort and a place to rest and the hotel and its staff were superb. The room was quiet and I had a bathtub - as I requested. Nothing was too much trouble for the friendly staff who arranged a massage for me on request and were always available for assistance

Our hotel has responded to the review
Our hotel has responded to the review

Dear JENNIFER L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Cindy Front desk manager

T. Couples - 09/09/2017 AccorHotels certified review
« Good hotel with no car park »

Well situated, very good breakfast, nice room even not so big. We were not proposed to benefit of the discount of the day as we booked the room in advance. We should have cancelled the room and made a new booking. Accor website announces "car park offered" but this is not true, coming back late from dinner with no knowledge of the area, we had to park our car in the very narrow basement, get up early to free other people's car and this for an additional 10 euros.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JACQUES T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rodez Cathédrale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cindy Front desk manager

Pc Couples - 25/08/2017 AccorHotels certified review
« Overpriced! »

It was a very disappointing experience this time with Mercure at Rodez, France. Overall, it was not a 4-star hotel as stated. It felt like a motel experience to us. Our experience was: 1) Bathroom - poor design of the shower cabinet that causes water to splash all over the bathroom after use. The so called bath mat was completely soaked in the process of showering. 2) As a 4-star hotel, we would expect to have at least glassware in the bathroom (clear plastic cups were given) and at least proper teacups or mugs for hot drinks. Everything was under the category of "disposable"! This kind of operation projects a very cheap and tacky kind of accommodation. 3) There was no fridge in the room. 4) The translation of the safe deposit box in the room was inaccurate. The English instruction for reopening the box did not match with the original text in French. So it was not professionally proof-read. 5) The bathroom shower soap dispenser was only 20% left in the bottle. This is another way to make any guest feeling unattended for or unwelcome. Housekeeping should fill the bottle up or change it to a fresh one in this state. 6) The skylight window in front of the elevator on our floor was covered with black ashes or particles. 7) Our room was filled with the fumes of croissant/bread making around 3-4am. We felt that we were sleeping in the kitchen! 8) The rowdy noise coming from the plaza at night (didn't stop until 3am) was just unbearable.

C. Couples - 11/08/2017 AccorHotels certified review
« Confortable »

P

Paul N. Couples - 10/08/2017 AccorHotels certified review
« Great overnight stop »

Very friendly and helpful staff, brilliant location and great room.

Marilyn Couples - 25/07/2017 AccorHotels certified review
« Very nice hotel in a fantastic location »

We very much enjoyed our stay. Staff were lovely and our room, overlooking the cathedral, was special.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARILYN R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager

Tina O. D. Couples - 19/07/2017 AccorHotels certified review
« Fantastic. »

We really enjoyed our stay. Charles was very helpful , he showed us some nice places of interest to visit . He was very nice .

Our hotel has responded to the review
Our hotel has responded to the review

Dear TINA O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager

Bernard Couples - 12/07/2017 AccorHotels certified review

Hotel stay enjoyable but somewhat disappointed with website description of parking facilities compared to reality

Our hotel has responded to the review
Our hotel has responded to the review

Dear BERNARD K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager

Anonymous Couples - 10/07/2017 AccorHotels certified review

Front desk very helpful and enthusiastic; truly an asset to your organization.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LINDA R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager

Dr L. Families - 19/06/2017 AccorHotels certified review
« Great Location and well renovated. »

Enjoyable and very friendly

Cf P. Business - 18/06/2017 AccorHotels certified review
« Lovely stay, very helpful staff, beautiful Rodez. »

The location of the hotel in the heart of the city is perfect and the building the Mercure is in is beautifully preserved (the paintings etc) and yet perfectly modernised. My room was great: good amenities, comfortable bed, good AC (it was very hot while I was in town so this made a difference) but I do wish the shower had a door as opposed to being opened as it was hard not to get water all over the floor (but I had plenty of towels, so it was easily fixed). Otherwise, it was perfect. I had stayed in that exact room before, so in a way it was like coming 'home' to Rodez. See you again next time for sure.

Anonymous Couples - 15/06/2017 AccorHotels certified review
« Fine stay. »

Nice hotel, friendly and competent staff. Disappointed that as an Accor Platinum we were not upgraded to a nicer room as there were some available.

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