Hotel - Novotel London Brentford
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Novotel Hotel

Novotel London Brentford Hotel

Great West Road 
TW80GP  BRENTFORD
UNITED KINGDOM

950 reviews
TripAdvisor Rating Based on 950 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Golf course 18 holes  (Nearby)
  • Tennis (Nearby)
    • Grass tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 23:59
    • Opening hours : Week-end 00:00 - 23:59

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 202 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 5,833 reviews

Our guest reviews for Novotel London Brentford

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 950 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Michelle Friends - 18/07/2017
« Great hotel.  »

Lovely room with a very comfortable bed. Very good breakfast. Friendly staff.

AccorHotels certified review
Joseph G. Couples - 18/07/2017
« Fantastic  »

All aspects excellent!!!!

AccorHotels certified review
Omar M. Couples - 18/07/2017
« Amazing hotel and service »

I stayed for a 2 day break to London, I am a accor staff member and this is one of the best hotels I've stayed in. Great Team x

AccorHotels certified review
Barry H. Couples - 17/07/2017
« Average »

The check in was a disaster, having one person who was totally overwhelmed , waiting in a long line to check in and out with no help. If you want better service employ more people. A little out the way.

AccorHotels certified review
Anonymous Business - 17/07/2017
« Efficient and friendly  »

The hotel was very efficient and staff were extremely friendly. When there was an error with my room service order, a new meal was replaced without any charge which was really nice. The room was very comfortable and I enjoyed my stay tremendously.

AccorHotels certified review
Jacqueline Couples - 17/07/2017
« Another great stay »

Clean, modern hotel with good facilities and staff

AccorHotels certified review
Geecee Couples - 17/07/2017
« Good, but could be better  »

Nice room,convenient for our purposes, very good breakfast, nice dinner on the first night too.Good value all round. Car park is intimidating. Please put up some bigger and better signs! Also,please reconsider whether you actually need music at breakfast at all. Hip hop and drum and bass is not what most of us want,I am sure.

AccorHotels certified review
Sarah Business - 16/07/2017
« Novotel brentford is OK but has lost the sparkle »

Good points - clean room, the gym equipment has been fixed, staff helped me with a plaster when I got a blister To improve - too much queuing at check in and for breakfast, atmosphere at breakfast

AccorHotels certified review
Salman Business - 16/07/2017
« Salman »

Good

AccorHotels certified review
Richard Couples - 14/07/2017
« Good hotel »

Excellent room but breakfasts mass produced. Taste rather bland.

AccorHotels certified review
Mike K. Business - 13/07/2017
« Mr  »

Left property at the hotel in room 533 (apple charger & cable) which I expected to retrieve easily - contacted the hotel to be advised that it had not been handed in by / to housekeeping, extremely unhappy at this outcome.

AccorHotels certified review
Christopher K. Business - 13/07/2017
« Great  »

Really nice, great room and great breakfast, location near my work

AccorHotels certified review
Glen W. Couples - 12/07/2017
« Excellent hotel and staff »

Brilliant rooms and still look like new, staff are excellent and special mention to Rual and the restaurant team who welcomed us each morning with a smile and excellent service, what a credit to the hotel. Hotel was extremely busy on Sunday morning and Rual and the team should be commended on an excellent service, keeping everyone happy. We stayed here whilst visiting Wimbledon and would highly recommend the Novotel Brentford as the hotel to stay.

AccorHotels certified review
Paul Friends - 12/07/2017
« Confusing »

All was ok until i received an email asking me to pay which i had already done so when i made the booking............checking with reception they still said that i owed money until i showed them my booking confirmation...... Would still stay again though as it is a great hotel with great location

AccorHotels certified review
Berni D. Couples - 12/07/2017
« A lovely hotel, great staff but some areas need attention. »

Greeted by a friendly member of staff and was able to check in early. Car parking was free as we'd arrived early and there was space outside the hotel otherwise you'd need to park underground for £12 I think. Room was fairly basic and clean / shower very good, and all the other items provided as you'd expect; tea /coffee/iron/safe/fridge. Great view of the Great West Road but noise wasn't an issue. Hotel is no more than 10 mins from the Hogarth roundabout by car etc., if there's no traffic so more central than one would think. We didn't use the bar or restaurant but wanted to use the 24 hour room service when we returned to the hotel after midnight however a number of items had run out and we were warned there was a long wait but we were hungry so happy to wait. However when the food arrived after an hour and 15 mins it was cold and a bit rudimentary. We didn't eat most of it and received a refund when we complained. We were advised there was only one person doing the room service and we know the hotel was fairly full as most people were there for a concert at Twickenham stadium - so my question would be why didn't the hotel think ahead? Get more supplies in and increase the staff? Also you had to phone the hotel from your mobile as there was no answer from the front desk etc. using the room phone. There is a Sainsbury's open until 11 pm just outside the hotel. Breakfast is the usual fare - very good staff once again. Tables cleared quickly / food replenished frequently so no complaints there. There's a small heated pool and sauna which we used twice. We would stay here again but wouldn't rely on the room service or the internal phone system!

AccorHotels certified review
Mc Business - 12/07/2017
« MC »

There was a dreadful smell in my room all night. In the morning I realised my room (on the first floor) was directly above full and overflowing waste bins. The secondary double glazing was broken so could not be closed against the motorway traffic noise. When I mentioned the smell as I checked out the receptionist simply asked if I had reported it in the night. She apologised but did not record my concern.

AccorHotels certified review
Nik Couples - 12/07/2017

Housekeeping stole my sunglasses. I also ordered room service-food, which never arrived.

AccorHotels certified review
Michael S. Families - 11/07/2017
« Extremely satiesfied »

Novotel proclaims that they want to treat families with kids good, because they know that the kids are the customers of tomorrow. With a very large familyroom, where there was enough room for the 2 beds for the children, with a very lovely breakfast, with the possibility to play xbox, with the possibility to play at the big touchscreen placed in the restauranttable and finally with the lovely heated pool in the basement, I will say that this is the best stay at a hotel, we have ever had!

AccorHotels certified review
Heather Families - 11/07/2017
« Great hotel for a short London weekend.  »

Easy check in. Room was perfect for a short stay with the family. All the facilities, bar, pool, breakfast were spot on.

AccorHotels certified review
Tracey Couples - 11/07/2017
« Best I've stayed in so far »

Rooms were beautiful and clean . Very helpful friendly staff .

Our most recent 20 reviews
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