Hotel - Novotel London Brentford
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Novotel Hotel

Novotel London Brentford Hotel

Great West Road 
TW80GP  BRENTFORD
UNITED KINGDOM

984 reviews
TripAdvisor Rating Based on 984 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Golf course 18 holes  (Nearby)
  • Tennis (Nearby)
    • Grass tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 23:59
    • Opening hours : Week-end 00:00 - 23:59

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 202 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 6,197 reviews

Our guest reviews for Novotel London Brentford

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 984 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Meg S. Families - 19/09/2017
« Best Hotel Experience for London Excursions »

This is a lovely hotel with some of the best staff I have ever encountered. From the maid service (top notch!) to the restaurant (Raul is Superb--he makes everyone feel special and well attended) to the front of house staff (They even provided a cone with my name on it in the parking lot so I wouldn't have to stress about parking!) I'm just so impressed with the quality and care and attention this hotel provides. They go above and beyond. I can't fault a thing.

AccorHotels certified review
Brenda W. Solo - 19/09/2017
« Very comfortable and relaxing stay »

I spent two nights en route from NZ to Amsterdam. Enough time ever to recharge the batteries in a very comfortable room. Lots of space, great shower and very comfortable bed with excellent linen. An easy walk to Kew Gardens and Richmond. Friendly and accommodating staff, for whom nothing was too much trouble.

AccorHotels certified review
Philip V. Families - 19/09/2017
« Mr »

Staff was not at all friendly everyone busy .was on bonus break forgot to take beanvenie card f and b couldn't give discount informed the staff was on bonus break .for tea or coffee need to go ask them .totaly a bad experience .stayed in this hotel 3 years before was very that was the reason booked again but disappointed this time .

AccorHotels certified review
Anonymous Families - 18/09/2017
« One shower gel for room of 2x adults and 2 kids »

Milk not replaced, towels were taken but not replaced

AccorHotels certified review
Andrew R. Couples - 18/09/2017
« Mr Andrew R. »

Hotel was fantastic. The room was amazing but the only negative was the coffee machine water holder had been cracked and repaired but was leaking water so couldn't be used. Will definitely be staying again.

AccorHotels certified review
Anonymous Couples - 18/09/2017
« Just a hotel »

Too far away from City centre. Have to take a bus to get to the tube. Nice local pubs within walking distance. We got a disabled room even if none of us need it and it just felt wrong with the bathroom made for special needs. Too akward as we are tall people! The bed is very hard-have only had such a hard bed in Asia and we like soft beds. Had to go to reception to get a bathtowel-we were in a dobleroom with two people, so found it very surprising that they didn't give us two towels. The young guy in reception was nice and quickly organised it. The breakfast was nice and the selection good.

AccorHotels certified review
Emma Couples - 17/09/2017
« Great value for money but take more care over the little things.... »

Great hotel and location for our needs - very clean and modern. However on this trip there were not enough towels in our room and the wake up call we ordered for 6.30am never happened

AccorHotels certified review
Anonymous Couples - 17/09/2017

We were awoken by the air conditioning several times during the night. The taps were stiff and have our very little water.

AccorHotels certified review
R P. Couples - 17/09/2017
« Mr R p. »

Very friendly staff

AccorHotels certified review
Glenn Friends - 16/09/2017
« Acceptable, but not great. »

Car parking signage is misleading making car park difficult to locate. Staff on desk were not very helpful when booking a taxi. They did it yet seemed very disorganised. We were with a wedding party with a large booking at the hotel. The booking was made for 20 rooms and we requested an area for breakfast together which was agreed. However when the first to arrive for breakfast asked about the area it wasn't available. It became available when another member of staff arrived but by then a few of the party were scattered arround the eating area.

AccorHotels certified review
Carl N. Families - 16/09/2017
« Great surroundings with very helpful and polite staff, clean and spotless. »

We had a lovely weekend. Great location, attentive and polite staff. Great restaurant with good food. Rooms were spotless and well equipped.

AccorHotels certified review
D Business - 16/09/2017
« Great business meeting »

Good service facilities ok. One room too small other perfect

AccorHotels certified review
Anonymous Business - 16/09/2017
« Very nice with cosy atmosphere. »

Very nice, clean and relaxing stay. Gym not large but nice and fresh.

AccorHotels certified review
Anonymous Business - 16/09/2017
« Met my needs. »

-

AccorHotels certified review
Anonymous Business - 16/09/2017

The mattress must have been 10 years old. Completely worn out. Sheets were dirty. Couch was covered in dust. Tea didn't get refilled by service. The bar service was not only inattentive and completely ignored us, but also forgot our orders after we went to the bar to order our drinks.

AccorHotels certified review
Business T. Business - 15/09/2017
« Ms »

Very happy with the staff and facilities and the food on offer. However for the location I think the hotel is overpriced. I would expect to be more central London at this price.

AccorHotels certified review
Steven L. Business - 15/09/2017
« FOH Team »

Terrence the general manager was excellent when dealing with my requests.

AccorHotels certified review
Lorraine S. Business - 15/09/2017
« Twin room »

Experience was good but Was given a twin room but would prefer in future stays to have a double room where possible. Was also disappointed that I only accrue points if I book direct. Company bookings should also accrue points.

AccorHotels certified review
Anonymous Business - 15/09/2017
« Great »

Room, Wifi, Breakfast and meals during my stay were great

AccorHotels certified review
- Business - 15/09/2017
« very pleasant stay »

overall experience really good. Would have appreciated breakfast a bit different (very good by the way) Cost of loundry services a bit expensive and no information on various commodities such as pool, gym etc. beside of that, all perfect. room service, bar, dinners ...

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