Hotel - Novotel London Brentford
Novotel Hotel Novotel Hotel

Novotel London Brentford Hotel

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4.5/5 1,019 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Golf course 18 holes  (Nearby)
  • Tennis  (Nearby)
    • Grass tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • Buffet Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 23:59
    • Opening hours : Week-end 00:00 - 23:59

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 202 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 6,712 reviews

Our guest reviews for Novotel London Brentford

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,019 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 06/12/2017
« Good place, value for money. »

Good place, value for money. Friendly staff, good breakfast. Dinner options could be slightly improved.

AccorHotels certified review
David U. Business - 06/12/2017
« Everything as it should be, room clean, staff attentive and shared spaces all clean and tidy with excellent service. »

excellent.

AccorHotels certified review
Mike Business - 06/12/2017
« All good except heating issues »

Check-in, cleanliness, food and check-out were all fantastic experiences as I expect. The only thing that was not so favourable was the fact the heating / air conditioning unit in my room was broke and my room was like an oven and really did disturb my ability to sleep meaning I was not well rested ahead of my working day. I reported this to reception and they had someone come look at it but all they could do was provide me a desktop fan which did a fantastic job of distributing warm air around the room. I had left the window open as far as it would possibly go. I was informed that my unit was broken and stuck on 27 degrees C, but was also told the hotel generally doesn't allow you to choose low temperatures during the winter months anyway, this seems like a crazy concept to me, surely I should be able to have my room conditioned at 18 degrees regardless of what it's like outside? Mike

AccorHotels certified review
Ta Business - 06/12/2017
« large and comfortable room »

Very nice large and comfortable room, various breakfast, rapid checkout.

AccorHotels certified review
Shaun Business - 06/12/2017

I had a wonderful stay and service was superb. I could only think about the room service menu, It could’ve been a greater choice.

AccorHotels certified review
Emma Families - 05/12/2017
« a great priced hotel in London »

A lovely room in a great hotel

AccorHotels certified review
Jim Business - 05/12/2017
« Jim »

Good hotel and good location. The IT systems are very unimpressive and seems to hinder rather then help check in and check out.

AccorHotels certified review
P B. Couples - 05/12/2017
« Satisfaction »

Breakfast time is always busy, we appreciate this. We witnessed staff, on 2 different mornings, shaking table mats, the food falling onto the floor. Instead of wiping the table over with a damp cloth and catching the crumbs in their palm, one flicked the food away with her hands, again onto the floor. One member of staff, whilst setting up the table, knocked over the bowl holding the sachets of sugar. Most slid off the table onto the floor (the floor covered with food) she simply returned the sachets back into the bowl!! This was the table next to where we was eating. It made you wonder if the staff had washed their hands?? The room was comfortable and clean, ideal for catching a train into London.

AccorHotels certified review
Hissing S. Friends - 05/12/2017
« Very enjoyable »

Modern comfortable and clean hotel. Good breakfast. Convenient parking. Very close to football ground. 20 minute walk to Kew Bridge station

AccorHotels certified review
John Families - 05/12/2017
« Slightly disappointed. »

The hotel was clean and the facilities were excellent. But, we were disappointed with the service, especially at dinner time. We had to wait for 10 minutes to be seated for dinner and then we waited another 30 minutes without anyone coming to serve us. We ended up leaving and getting dinner elsewhere. For a one-night stay, this put a dampener on our experience.

AccorHotels certified review
Apl Business - 04/12/2017
« nice and relax »

Room are modern and clean, and surprisingly not noisy (even though the hotel is facing the A4/M4). Hotel staff is friendly. Food is good overall

AccorHotels certified review
Fermin Business - 04/12/2017
« commfortable »

Good accomodation, well connected and quiet.

AccorHotels certified review
Anonymous Couples - 03/12/2017

Excellent!!!

AccorHotels certified review
Anonymous Couples - 03/12/2017
« very happy with our stay »

stayed one night to attend a weeding nearby. Helpful staff, good rooms, extremely quiet (excellent!) But do you really need loud muzak in the restaurant - that is offputting

AccorHotels certified review
Ines H. Couples - 03/12/2017
« Ms »

It was amazing, we were nicely welcomed and the room was nice, since we had our anniversary they left us some chocolates and a note. The pool and sauna were very nice and the atmosphere with the music was very relaxing to us. Food was great in the restaurant and waiters were very friendly. All in all our stay was amazing and relaxing, just what we wanted. Thank you very much

AccorHotels certified review
Lyn M. Couples - 03/12/2017
« Good as always »

Warm, comfortable with efficient pleasant and helpful staff. Our only point is that it is hard to understand why there is only one chair in a double room.

AccorHotels certified review
Emma A. Couples - 03/12/2017
« Satisfactory stay but things could be better. »

The best part of the stay was the breakfast. I like the design of the room but it was cold and took quite a while to heat up. The gym was well equipped for its size but the sauna was very disappointing. It was by no means hot.

AccorHotels certified review
Karen Couples - 02/12/2017
« Terrible room service - Air con didn’t work- long walk to tube. »

Hotel overall was ok - room service was terrible. Too long a wait for order which came incomplete. Then server didn’t bring change back! No refund/allowance offered by reception. Room air con not working - made sleeping very uncomfortable- far too hot! Was suggested we open the window!!

AccorHotels certified review
Michael C. Business - 29/11/2017
« It was good, the room was nice, the bed comfortable and clean »

It was good, the room was nice, the bed comfortable and clean. The bar closed early and it did take 10 mins to get seated at breakfast which was not good, but overall I would be happy to stay in your hotel again

AccorHotels certified review
Mr A. P. Couples - 29/11/2017
« Good value, very nicely prepared food in the restaurant. »

Checked in at mid-day no problem, was able to get a free parking space, ( bonus ). Room nice and spacious, bed a bit soft for me, woke up with back ache, bathroom not keen on brown sink unit. Had a meal on the second night of our stay and I had the egg noodles with king prawn and asked for extra chilli, it was superb one of the best I have ever had, back in January for the egg noodles lol. Would have been a nice touch to have had complimentary water in the room but the 2 bottles in the mini bar were small and £2.50 each according to the sticker on the front of the door. As mentioned we are going back in January and already booked a great Black Friday deal that gives us breakfast for basically £5 extra on top of room charge, cant complain at that. Sainsbury's have a local shop just behind the hotel which is very convenient, especially for bottles of water.

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