Novotel London Brentford Hotel 4 stars

TripAdvisor rating 4.5/5 1,232 reviews
Novotel London Brentford
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+ 24 Services
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Room 1

Number of guests
Children's age
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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Indoor heated pool, sauna and fitness centre

  • Ideally located close to Kew Gardens

  • Meeting rooms with top-quality facilities

  • Easy access to central London by rail or tube

  • 20-minute drive from Heathrow Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Sauna
  • Golf course 18 holes (Nearby)
  • Tennis
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel London Brentford

Great West Road
TW80GP
brentford
united kingdom

Tel: +442076602230

Fax: (+44)203/6931810

Contact email

Check-in from 14h00

Check out up to 12h00

  • TFL :   65,H91,235

  • By plane

    LONDON CITY AIRPORT At 27.36km / 17 miles

  • By plane

    LONDON HEATHROW At 12km / 8 miles

  • By train

    BRENTFORD At 1.61km / 1 miles

GPS :51.491003, -0.302124

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Executive Premium Room with Queen-size bed

  • Max. number of persons: 2
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Superior Premium Room With Queen Bed & 2 Convertible Sofa Beds

  • Max. number of persons: 4
  • Area: From 16
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Superior Premium Room With Queen Bed & Convertible Sofa Bed

  • Max. number of persons: 3
  • Area: From 16
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Superior Premium Twin bedded room

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Junior Suite with king-size bed

  • Max. number of persons: 2
  • Area: From 43
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Our menu is inspired by flavours from around the world, with a choice of hand-picked regional dishes. So whether you're in the mood for a British beef burger, or feeling more like a Japanese Miso Salmon, we'll have something to greet your appetite.

Lunch

07:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

07:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

In the mood for a tall, exotic cocktail, or maybe something simpler like an ice-cold beer? We have a wide selection of both, from all over the world - and a welcoming atmosphere for you to enjoy them in.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 112

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 64 people

Find out more

Our guest reviews for
Novotel London Brentford

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

9,901 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,232 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent

Customer review rating 4.5/5

Abdullah A. Families - 08/09/2019 AccorHotels review

We had a very nice time at the hotel except the pool

Mr

Customer review rating 4.5/5

Drh Business - 07/09/2019 AccorHotels review

Was very pleasant

Comfortable and enjoyable experience

Customer review rating 4.5/5

Paul Business - 07/09/2019 AccorHotels review

We enjoyed our trip particularly the cleanliness of the hotel, the facilities, the quality of the rooms and the food in the restaurant. Reception staff were friendly and helpful. Our only negative experiences were: - poor service in the restaurant - children using the pool after the time they were not supposed to - the car park system felt a little hap hazard We would love to stay here 3 nights every week (we travel to work in London regularly) if we could negotiate a per night price below £90, but the usual rates prohibit us from staying regularly unfortunately.

Customer review rating 4.5/5

David M. Business - 06/09/2019 AccorHotels review

Very pleasant and comfortable stay at this hotel will definitely be back.

As expected

Customer review rating 4.5/5

Peter T. Solo - 06/09/2019 AccorHotels review

Good service Good Hotel

It was good

Customer review rating 4.5/5

Simran S. Couples - 06/09/2019 AccorHotels review

I’ve been staying here for a year and it feels like family

Customer review rating 4.5/5

Paul Business - 06/09/2019 AccorHotels review

Not a great first or last impression at check in or check out. Still waiting for my invoice to be mailed to me. Nothing appears in "My Bookings". Hotel generally needs a bit of TLC.

Dear Mr F., Thank you for taking the time to tell us about your experience at the Novotel London Brentford. I am sorry that your experience did not meet your expectations so please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We were unable to determine why you did not receive your invoice the first time it was sent. However I am pleased to know that our second attempt was successful. For our shortfall on this occasion I have asked our Welcome team to credit 2,000 points to your account. We appreciate you sharing your concerns, and as a valued LeClub member we are looking forward to welcoming you back in the very near future. Kind regards, Terence Beach I General Manager I Novotel London Brentford I Great West Road I Brentford TW8 0GP +4…801 | h6… I www.accorhotels.com

Extremely satisfied with the entire experience.

Customer review rating 4.5/5

Barry J. Families - 05/09/2019 AccorHotels review

Comfortable bed with a clean and neat room. The room was quiet, the restaurant and front desk service was excellent.

Great hotel and lovely location.

Customer review rating 4.5/5

Vic B. Solo - 04/09/2019 AccorHotels review

The staff are really helpful and the hotel is amazing. The location is perfect with parks,riverside walks, restaurants and bars all within walking distance.

Nice modern hotel with good facilities

Customer review rating 4.5/5

Ajay Families - 04/09/2019 AccorHotels review

Needed a hotel in the area due to a wedding so location was ideal. The hotel is on the motorway which made entering the hotel tricky. However you can enter the car park (£15 extra) easier via the side road (B455) Breakfast was very good, front desk friendly and informal.

I was very happy with the standard of the accommodation

Customer review rating 4.5/5

Heather R. Business - 03/09/2019 AccorHotels review

We enjoyed using the pool and sauna and having a mini fridge and safe in the room was a bonus.

Was I just unlucky

Customer review rating 4.5/5

David D. D. L. Business - 03/09/2019 AccorHotels review

Stressful finding a place to park poor signage. Several coaches arrived so it quickly became Bedlum with kids bawling customers not happy were they were put to sit. I waited 30 mins to give my meal order! Then wait another 30 minutes to get by desert after asking 4 times! The room was stuffy and Aircon was not cold. The only praise was the Ribeye Steak was tender and beautifully cooked! I have used Novotels in Europe and UK and have had such a poor experience.

Dear Mr Duruty De L., Thank you for taking the time to tell us about your experience at the Novotel London Brentford. I am sorry that your experience did not meet your expectations, so please allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to improve the parking signage and the food services we provide, especially during the busy summer season. All our efforts are concentrated in preventing any future occurrences. We have clearly failed to provide you with the high quality services we are known for and what you expected from a Novotel. I personally would like to make sure you will experience it during your next stay with us. I am therefore offering you a complimentary night including breakfast at Novotel London Brentford. This offer is valid for six months starting from the date of this email and can only be redeemed at Novotel London Brentford. I am looking forward to hearing from you and welcoming you back to the hotel. Please do not hesitate to contact me direct, when you are ready to redeem the offer and make your booking. Kind regards, Terence Beach I General Manager I Novotel London Brentford I Great West Road I Brentford TW8 0GP +4…801 | h6… I www.accorhotels.com

Excellent

Customer review rating 4.5/5

Manuel N. Families - 02/09/2019 AccorHotels review

Clean Accessible transportation

Mrs

Customer review rating 4.5/5

Christine Families - 02/09/2019 AccorHotels review

A lovely hotel, very polite, friendly & helpful staff. Our room, swimming pool and the hotel in general spotless. Superb food, I can recommend the beef wrap. Very tasty and tender beef. We will definitely stay here again on our next visit to London.

Excellent. Will stay again.

Customer review rating 4.5/5

Michelle B. Couples - 02/09/2019 AccorHotels review

We got an upgrade so that was lovely. Can't fault my stay.

Fantastic break. Very friendly staff and guests.

Customer review rating 4.5/5

Phillip M. Families - 02/09/2019 AccorHotels review

Excellent value, very well located and very clean. Pool and gym facilities good. Bar excellent and friendly.

Comfortable, clean, quiet.

Customer review rating 4.5/5

Paul G. Business - 02/09/2019 AccorHotels review

Room was clean, comfortable. Much less noise than expected.

Perfect for business stay

Customer review rating 4.5/5

Maged Business - 01/09/2019 AccorHotels review

Perfect and I am satisfied... the from desk and the team in the hotel were friendly and helpful.

Nick P.

Customer review rating 4.5/5

Nick P. Business - 01/09/2019 AccorHotels review

The staff so friendly and facilities are next to none very clean and tidy and treated like a king

Family short break in London

Customer review rating 4.5/5

Julie H. Families - 01/09/2019 AccorHotels review

The best Novotel in UK that I have stayed so far. Good location (bus right outside hotel and very frequent), friendly staff, clean and spacious room, very good quality food (I am very peaky), also kids friendly- girls loved the little gift!

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