Hotel - Novotel Dammam Business Park
Novotel Hotel Novotel Hotel

Novotel Dammam Business Park Hotel

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3.5/5 242 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 299.00 SAR Non member rate
From 269.10 SAR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Other sports activities  (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 159 rooms
  • 80 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • High speed transmission line
    • Minibar
    • Suite TV
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 542 reviews

Our guest reviews for Novotel Dammam Business Park

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 242 reviews
AccorHotels certified review
Marwan A. Business - 09/02/2018
« Clearly the hotel needs more attention!! »

Shower wasnt properly cleaned .. room’s furniture is outdated .. the shampoo tray was literarily yellow !! Laundry service was excellent .. breakfast was good

AccorHotels certified review
Anonymous Business - 08/02/2018
« Some how satisfied »

Good

AccorHotels certified review
Asrul A. Families - 03/02/2018
« comfortable bed and cosy hotel in Dammam »

overall the hotel is good, clean and located strategically in Dammam

AccorHotels certified review
Enerio L. Business - 27/01/2018
« Outstanding »

It was very nice.

AccorHotels certified review
Ehab A. Business - 27/01/2018
« poor service »

very poor internet. the reception do not know that there is something called check in online. Staff not friendly at all.. i kept asking for someone to fix internet connection for more than 1 hour with no hope. till i went down to them in the reception with my laptop to fix it Food is amazing

TripAdvisor review
Business - 22/01/2018
« Not bad »

The hotel is clean and excellent choice for business travelers, had a small problem with the toilet flush which was not working from the time I stayed until i left despite a couple of complaints which were resulted with no action and the room at night was smelling bad due to this problem , didn't have much time to follow this complaint.

Our hotel has responded to the review
Our hotel has responded to the review

Dear wahab700, Thank you for taking the time to express your thoughts and concerns. It is our goal to ensure our guests’ satisfaction is met with the excellence of service and accommodation you expect. We will take your comments in consideration. Thank you once again and we look forward to welcoming you back at the Novotel Dammam. Regards, Yousef AlNahi General Manager

AccorHotels certified review
Nader D. Business - 19/01/2018
« Poor »

There was no slipper in the room. There was no toothbrush, only found a soap in the toilet. There was only one hand towel, and one shower-towel. The complimentary water was provided once, and wasn't replenished. I called asking for a water bottle, then asked for a slipper, the answer was (Please call the room service to provide you with the slipper), this is strange since usually the employee takes such simple requests and forward it internally.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nader D., Thank you for taking the time to tell us about your experience at the Novotel Dammam Business Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Anonymous Business - 19/01/2018

Excellent as usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdullah A., We very much appreciate your comments regarding your stay at the Novotel Dammam Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Alaa Business - 01/01/2018
« Good »

Not as I was except

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alaa Abuouf, Thank you for taking the time to tell us about your experience at the Novotel Dammam Business Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
J. K. Business - 31/12/2017
« Pleasant. »

Enjoy my sleep, breakfast is good.

AccorHotels certified review
Amine Business - 26/11/2017
« Very bad check in »

Althought the fact that i checked in on line, i had to wait around 45 minutes in the lobby before getting my room key.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amine El Zahab, Thank you for taking the time to tell us about your experience at the Novotel Dammam Business Park. we are sorry that your experience did not meet your expectations so please allow me to express my sincerest apologies. your feedback is very important to us so we can point our weakness then work to improve it We hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
The V. Business - 23/11/2017
« CEO »

Non complicared and satisfactory, with friendly and service minded staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thorleif Lager, We very much appreciate your comments regarding your stay at the Novotel Dammam Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

TripAdvisor review
salah s Business - 21/11/2017
« Novotel is a crown jewel »

In general, Novotel brand is always the crown jewel of accor hotel group. usually in the Middle East, the standard of all hotels is below what we see elsewhere, but this Novotel in Dammam was as we expect. great place, great staff, clean...

Our hotel has responded to the review
Our hotel has responded to the review

Dear salah s, Thank you for taking time to review above in Tripadvisor, I appreciate sharing your experience with us on your recent stay at Novotel. We're thrilled to know that you enjoyed your stay and the service you received. We always try our best to make sure our guests have an excellent experience. Thank you once again and we would love to have the pleasure of seeing you as a regular guest. Regards, Yousef AlNahi General Manager

AccorHotels certified review
Nick Business - 13/11/2017
« BEAUTIFUL ROOM, VERY GOOD RESTAURANT »

Personnel was so kind to give me a suite for free for my membership. Buffet restaurant is extremely good. Restaurante a la carte has limited dishes. Excellent kindness by the hotel personnel. I will surely go back there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Domenico Barani, We are so glad for the comments you share us that talks about you stay at Novotel Dammam Business Park. It is always a pleasure to receive positive feedback.and of coerce that would be shared with our team and management as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amer Orabi

AccorHotels certified review
Hamed A. Business - 08/11/2017
« Dr. »

Good

AccorHotels certified review
Ajz Business - 01/11/2017

The first time ever in an Accor Hotel I get a shocking cleanness issue! Totally disappointed!!

AccorHotels certified review
Gergely Business - 31/10/2017
« Good Hotel »

Fruit selection at breakfast good be more wider.

AccorHotels certified review
Bren Business - 22/10/2017
« Service is below expectation »

Service is below expectation. I've been staying at Accor-member hotels any where in the world whenever I go either for business or leisure trip and I am somehow familiar with the Accor brand of service. In this member hotel, something is missing and that needs to be improved massively - the Accor brand of service. I suggest to have the front desk personnel to undergo a refresher training on hospitality to enable them to serve the Accor way.

AccorHotels certified review
John T. Business - 21/10/2017
« JOhn T. »

Convenient location, all facilities good. Sound proofing between rooms poor. For first time arrivals by car, car parking directions very confusing.

TripAdvisor review
403ihaba Business - 20/10/2017
« Business Stay @ Novotel Dammam Business Park Hotel »

The hotel is located in a very nice place with adequate services to support any business trip. Although the gym is a bit small yet would serve the purpose of exercising after a long day of work. The room sizes are acceptable with all required services. The internet connection and speed are v.good to finish work and browse the internet. The suite is spacious and equipped with nice facilities although far from the elevators. However, the rooms require more attention to the maintenance of the provided equipment and fixtures.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 403ihaba, Thank you for sharing your experience with us about your recent stay at Novotel Dammam Business Park. We are happy to know that you are quite pleased with our hotel, We eagerly look forward to your return visit and will ensure that your next stay with us will be memorable and pleasurable. Yours sincerely Yousef Al Nahi General Manager

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