Novotel Dammam Business Park Hotel 4 stars

TripAdvisor rating 3.5/5 268 reviews
Novotel Dammam Business Park
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Hotel extras

  • Indoor swimming pool

  • Spa and fitness facilities

  • Free WIFI

  • Private indoor parking

  • 10 fully equipped meeting rooms

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Dammam Business Park

Al Khobar Dammam Highway
P.O.Box 5138 Dammam 31422
Eastern Province
31422
dammam
saudi arabia

Tel: +966138458888

Fax: (+966)13/8143551

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    KING FAHAD AIRPORT At 35km / 21.75 miles

  • By car

    DAMMAM CITY CENTER At 5km / 3.11 miles

  • By train

    DAMMAM RAILWAY At 2km / 1.24 miles

GPS :26.407222, 50.138055

Our accommodations

Standard Room. Bed with duvet. Sofa bed, WIFI. Conventional highspeed internet connection.

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with 1 Double bed and sofa

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite with 1 Double bed and Superior Sofa

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Contemporary all-day dining restaurant, offering International food and Theme nights during the whole week. We will amaze you with our front cooking buffet concept and our international specialities.For smaller guests, we have a children's menu.

Lunch

06:30 - 10:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

22:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFÉ LA MAUDE

Photo non contractuelle / Strictly non binding

Lobby Bar: The hotel bar serves cool long drinks from 10 am to 24 pm, varying cocktail creations with iced coffees and chocotates and delicious snacks in a modern atmosphere- a beautiful place to work, relax or enjoy great conversation.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 128 m²

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Novotel Dammam Business Park

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

718 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

268 reviews

Overall just satisfied. Facilities were good but cleanliness poor.

Customer review rating 4.0/5

Mark Business - 08/07/2019 AccorHotels certified review

Good service, facilities were good although not all gym equipment was working. Room cleanliness was poor, sink leaked and the shower was leaking which had caused the bottom of the door frame in the bathroom to rot (the wood was black)

Very nice stay

Customer review rating 4.0/5

Shareef A. Business - 15/06/2019 AccorHotels certified review

Great as usual but missed the welcome drink and room gift as golden member. On the other hand, my room had been upgraded for free and that was awesome.

Dear Mr.Shareef We very much appreciate your comments regarding your stay at the Novotel Dammam Hotel It is always a pleasure to receive positive feedback on the same time we feel sorry that we didn't provide you with entire services as expected Thank you again for sharing your experience, and we hope your next visit will be more pleasant Regards Amer Orabi

Amazing stay in Novotel Dammam Business Park on 16-23 May 2019...

Customer review rating 4.0/5

Gil B. H. Business - 25/05/2019 AccorHotels certified review

Staff in the Reception Area, Housekeeping and Room Service are awesome...service is very personal.

Dear Mr. H. Thank you so much for taking the time to share your feedback regarding your stay at NOVOTEL Dammam Business Park. We truly appreciate your kind comments regarding our staff and services. We are glad to hear that you have enjoyed your stay at our property. Thank you for choosing our hotel and hope to welcome you back in the near future. Best Regards Amer Orabi

Average

TripAdvisor rating 3.5/5

Jkaran84 Business - 25/05/2019 TripAdvisor review

I found the room unclean in some parts. As an accor member, I expected a certain standard of cleanliness and I was disappointed. I found the telephone receiver was dirty (probably never cleaned) and had a layer of dust on it. The bathroom had some cement coming out of the tiles in the corner (loose grouting). The In-Room dining service is quite limited (compared to other accor hotels). The Wifi too had connectivity issues where I could'nt connect using my credentials. After 30 min, when the IT guy never turned up to fix the issue, I had to walk up to the reception and then I had to log in to the wifi with a random room number and a generic password "Al". Quite strange I say.

Customer review rating 4.0/5

Anonymous Families - 16/05/2019 AccorHotels certified review

We had a suite for 2 nights The room was not clean especially the fridge and carpet The lights wasn’t good it was dark at night This hotel will not be my 1st choice never

Dear Mohmmed A., Thank you for taking the time to tell us about your experience . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ِAmer Orabi

Improvements necessary

TripAdvisor rating 3.5/5

Voyager41241595530 Business - 12/05/2019 TripAdvisor review

Air conditioning is not working properly during the night. Internet is poor. Room service (breakfast) is poor during Ramadan. The temperature from the shower is inconsistent, changing suddenly from hot to cold.

It was okay

Customer review rating 4.0/5

Anonymous Business - 09/05/2019 AccorHotels certified review

I would like to recommend Rasheed who helped us in our needs during our business meetings.

Dear Miamor Thank you for taking the time to tell us about your experience at the Novotel Dammam I am sorry that your experience did not meet your entire expectations, on the same time we glade to hear that our staff services met your expectation especially Rasheed. We appreciate your sharing your comments , and it is our hope that you will give us the opportunity to better serve you in the near future. Regards

Good short business trip stay

Customer review rating 4.0/5

Mazhar Business - 08/05/2019 AccorHotels certified review

I had a one night stay In the hotel. It was fine.

Dear Mazhar A., We very much appreciate your comments regarding your stay at the Novotel Dammam Business Park. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

I was expecting much better than this

Customer review rating 4.0/5

Abdulaziz Business - 28/04/2019 AccorHotels certified review

Room furniture looks very outdated, bath room is need refurbishment, pillows are not comfortable, I was expecting better room by comparing with room rate, room service taking long time to provide requested stuff, packing area are not always available and it's annoying to walk all the distance to the lobby with the kids, A/C is not working properly BUT... The room and bathroom size are good, check in and check out not bad, restaurant was good, the atmosphere of the lobby is very amazing

Wonderful

Customer review rating 4.0/5

Dr. S. A. Business - 27/04/2019 AccorHotels certified review

Perfect ... Helpful lovely staff, comfortable place, and nice breakfast

Very bad service

Customer review rating 4.0/5

Mohamed M. Business - 11/04/2019 AccorHotels certified review

Room good Tools : nothing

Dear MOHAMMED Thank you for taking the time to tell us about your experience at the Novotel Dammam Hotel I am sorry that your experience did not meet your expectations; , but also we would preferred to get more details about the service that you have commented, however I would ask you kindly to contact me directly with to get more details so we act accordingly thank you again for sharing this with us and looking forward to have you gain at Novotel Dammam Amer Orabi am… Regards
Customer review rating 4.0/5

Feras Business - 29/03/2019 AccorHotels certified review

Great welcoming, clean and comfortable room

Dear Mr. Feerais We very happy with comments regarding your stay at the Novotel Dammam Hotel.. It is always a pleasure to receive such positive comments. Thank you so much and looking forward to have you back at Novotel Dammam Hotel Regards

Nice hotel with good customer service.

Customer review rating 4.0/5

Kevin Business - 22/03/2019 AccorHotels certified review

Enjoyable, with spacious rooms, good breakfast and good customer focus.

Dear Kevin B., We very much appreciate your comments about the Stay at our hotel It is always a pleasure to receive such feedback as we proud that our staff and services met your expectation.. Thank you again for sharing your experience, and we hope your next visit will be more pleasant .... Regards Amer Orabi

efficient business hotel, beds far too soft

Customer review rating 4.0/5

Greg Business - 27/02/2019 AccorHotels certified review

good location, efficient check in, nice and modern room, awful bed, loud neighbour (watching TV at night with high volume), great breakfast and dinner buffet

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Dammam Hotel It is always a pleasure to receive positive feedback especially that related to services and staff, yet am sorry about neighbour issue and wish that never repeat wit you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Amer Orabi

mr

Customer review rating 4.0/5

First T. U. Business - 19/02/2019 AccorHotels certified review

longer than expected …….. the house keeping to the rooms was not copied from day to day.... hence the towels to the room were always different and the bathroom amenities were always different.

Dear Keith K., We very much appreciate your comments regarding your stay at the Novotel Dammam Business Hotel It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hi speed internet

Customer review rating 4.0/5

Asrul H. A. Families - 18/02/2019 AccorHotels certified review

The power point is up to date using three pin with USB port. The room equip with high speed internet and located at strategic location

Dear Mr.A., We very much appreciate your comments regarding your stay at the Novotel Dammam Hotel It is always a pleasure to receive positive feedback about our services. also we feel glad that we could met your expectations Thank you again for sharing your experience, we looking forward to welcoming you back at Novatel Dammam Hotel Regards Amer

Miss everywhere

Customer review rating 4.0/5

I P. N. T. M. M. N. ,. J. P. I. N. S. F. N. H. O. T. V. T. N. D. T. S. T. U. S. I. T. P. Business - 13/02/2019 AccorHotels certified review

I’m sorry but it’s disaster

Dear Mr. N. Thank you for taking the time to tell us about your experience at the Novotel Dammam Hotel, and sorry that your experience did not meet your expectations;, However we'd ask you kindly to provide us with more details to get clear vision where we failed also in order to improve those weaknesses and to response accordingly .. We appreciate if sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Amer Orabi h6… h6… h6…

Satisfied

Customer review rating 4.0/5

Mohamed N. Business - 11/02/2019 AccorHotels certified review

Checked in quickly thou I was not confirmed about my breakfast, I selected this option during booking

Very bad

Customer review rating 4.0/5

Basil N. Business - 08/02/2019 AccorHotels certified review

Very bad welcome Didn’t upgrade and i am gold membership No welcome drink

Dear Basil N., Thank you for taking the time to tell us about your experience at the Novotel Dammam Business Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Would also like to share with you that we do offer welcome drink and that upgrades are subjected to availability. Sincerely, Hotel Management

Very Nice

Customer review rating 4.0/5

Khaled A. Business - 04/02/2019 AccorHotels certified review

Was good.

Dear Khalid A., We very much appreciate your comments regarding your stay at the Novotel Dammam Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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