Hotel - Novotel Dammam Business Park
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Novotel Dammam Business Park Hotel

3.5/5 254 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna
  • Other sports activities  (Nearby)
    • Billiards/Snooker
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 159 rooms
  • 80 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • High speed transmission line
    • Minibar
    • Suite TV
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 628 reviews

Our guest reviews for Novotel Dammam Business Park

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 254 reviews
Mohammed A. Families - 20/08/2018 AccorHotels certified review
« Somewhat acceptable »

More than a burnt bulb in the room The health club has no staff to offer towels Checkout is slow, and the invoice requested to be sent via email was not sent

Anonymous Families - 18/08/2018 AccorHotels certified review
« Mr »

It was very comfortable and the staff were cortious and attentive to our requests.

Ap_leo Business - 13/08/2018 AccorHotels certified review
« A bit disappointing »

I had done online check-in and was informed that the room key will be ready and need to approach the priority check-in counter. On reaching the hotel there was just one staff at the reception. The staff was trying his best to check-in guests one by one; I was #5 in the queue. The priority check-in counter was unmanned; so had to wait. So overall it was a wait for 15 min. No use of doing online check-in. Note : Have rated highly during my stays at Ibis (also an Accor brand). Also, as per member privileges, I was waiting for welcome drink; but nothing offered. Note : Have rated highly during my stays at Ibis (also an Accor brand). The room was upgraded for free; which was good. Have a suggestion on the breakfast. Please take Ibis as reference; they offer breakfast for early and late risers with limited menu and a full menu buffet breakfast. But surprisingly, Novotel just has one full menu buffet breakfast starting at 0630 to 1030. Usually the company shifts begin at 7 and requires about one hour travel from Novotel. So if you have to leave the room at 0600, there will be no breakfast.

Tariq Families - 22/07/2018 AccorHotels certified review
« Good »

Good

Anonymous Business - 21/07/2018 AccorHotels certified review

Excellent

Olu Couples - 21/07/2018 AccorHotels certified review
« Good Place »

The front desk staff should be abreast of their conditions & terms for their privileged customers

N. Business - 18/07/2018 AccorHotels certified review
« far from Accor hotel level »

1. Shower room door was broken. 2. Iron stand was broken. 3. Toilet flush was broken. 4. Business center was not properly maintained, - no tonner. 5. Poor limousine driver who does not know the location of the mall - shatter.

Haisha Solo - 15/07/2018 AccorHotels certified review
« Nice stay »

Good..fast check in and out

Anonymous Business - 12/07/2018 AccorHotels certified review
« Very good »

It was good , very respectful stafd , nice food and clean room on time

Zaffrulla K. Families - 19/06/2018 AccorHotels certified review
« Not satisfied »

Im a Novotel Customer I use Novotel in other parts of the world. but I noticed that the standard which i experience in Novotel Dammam Business Park was not very satisfying , first is the Room lighting very low. the second thing i have notices that the staff are not well trained for hospitality business or they they have not gone through Novotel standard policy. The Front Desk I don't know how to explain. You should be knowing by now . how customers are treated.

Anonymous Business - 04/06/2018 AccorHotels certified review
« Good »

Good

salah s Business - 09/05/2018 TripAdvisor review
« best novotel ever »

This is my second time at this hotel, among the many novotels around the world, this ranks # 1. Expect very clean room, good size room, comfortable bed, neat and clean building, and great breakfast selection. If you are in Dammam or Khobar area for business, for the $ 300+ hotels and come to this one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear salah s, Thank you for sharing your experience with us about your recent stay at Novotel Dammam Business Park. We are happy to know that you are quite pleased with our hotel rooms and breakfast selection. We eagerly look forward to your return visit and will ensure that your next stay with us will be memorable and pleasurable. Yours sincerely Yousef Al Nahi General Manager

Eric A. Business - 04/05/2018 AccorHotels certified review
« hotel needs repairs, cleaning »

stay was fine....uneventful...but repairs are needed and a good cleaning Also room service delivered the wrong meal....room service attendant knew it was wrong but told me that the chefs were arguing and one of the chefs demanded he take that try to my room, even through it was incorrect. I accept mistakes happen but a guest shouldn't be told staff is arguing nor knowingly delivered incorrect food. seemed very unprofessional

Mn Business - 01/05/2018 AccorHotels certified review
« in a quiet and calm »

if you would like to be in a quiet and calm during your stay in Dammam, this hotel would be nice. No shopping place in walkable distance from this hotel, but Hotel stuff and food are good enough not to be concerned.

Dr D. M. Business - 09/04/2018 AccorHotels certified review
« Dr »

Pillows needs to be upgraded. Very poor quality

V. Families - 09/04/2018 AccorHotels certified review
« Good staff, »

Staff very professional and helping. Hotel is not clean, dirty walls on the breakfast room. Noisy ventilation in the room. Convertible sofa broken.

Enerio L. Business - 06/04/2018 AccorHotels certified review
« Very good. »

It was very satisfactory.

N. Business - 05/04/2018 AccorHotels certified review
« Good - expected to best »

Staying was good , your did not have television working and dinner was not comfortable . Your Resturant staff were not cooperative . Sad part was they did not understand the simple pasta order and delayed it by one hour . We were surprised such service in Novotel.

Dr.f. O. Business - 30/03/2018 AccorHotels certified review
« Very beautiful »

It's a very wonderful experience .. The hotel is very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alrashdan F., We very much appreciate your comments regarding your stay at the Novotel Dammam Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 27/03/2018 AccorHotels certified review
« Not a good experience »

Everting was good till I made a booking and I checked in very late in the evening , no proper welcome , there was no welcome fruits or nothing ... this is location or a lodge come sleep and leave ... this particular hotel removed from my checklist ...being a gold member with Accor hotels never came across not expected this worst experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed K., Thank you for taking the time to tell us about your experience at the Novotel Dammam Business Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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