Hotel - Novotel Dammam Business Park
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Novotel Hotel

Novotel Dammam Business Park Hotel

Al Khobar Dammam Highway  P.O.Box 5138 Dammam 31422  Eastern Province 
31422  DAMMAM
SAUDI ARABIA

221 reviews
TripAdvisor Rating Based on 221 reviews
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From 325.00 SAR Non member rate
From 292.50 SAR Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Other sports activities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 159 rooms
  • 80 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • High speed transmission line
    • Minibar
    • Suite TV
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 444 reviews

Our guest reviews for Novotel Dammam Business Park

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 221 reviews
TripAdvisor review
Business - 07/08/2017
« Dammam Al Khobar »

Points of strength Biz location close to Al Khobar's industrial area Excellent SPA and fitness room. Rich breakfast Points of weakness Slow reception service (check-in/check-out due to low service speed and lack of people) Restaurant should change menu during the week

AccorHotels certified review
Sunson Business - 30/07/2017
« As a business visit it was wonderful to stay at your hotel. »

stay was over all good. nice breakfast, staff was also friendly.

AccorHotels certified review
Jab Business - 29/07/2017

Good but no fake bear at move bar. No effort to get it.

AccorHotels certified review
Asrul A. Families - 25/07/2017
« Weekend at Novotel Dammam hotel with family »

The hotel, is strategically located between Dammam International airport, Dammam city center and Khobar Corniche. The wifi is fast, gym, and steam bath working but the sauna not working. The car parking in house guest need to be clean and properly maintained by the hotel. Hotel bath room is clean. TV channel need to add Asian channel like Malaysia, Indonesia, Singapore and Brunei. Also the café menu also need to have ala carte Asian menu like Nasi lemak or Ayam penyet, The Dr café is nice and the business center is well equipped.

AccorHotels certified review
Badr Families - 24/07/2017
« Good  »

It's short stay i didn't got any upgrade or welcome drank as platinum gust and my Lunch experience it's not good the food with very bad taste

AccorHotels certified review
Waleed Families - 23/07/2017
« Not that good »

The AC in the room is very bad, there was no slippers in the room, and the bathroom toiletries are poor.

AccorHotels certified review
George Business - 14/07/2017
« Food average,  »

CS good, F&B average for breakfast, not enough food

AccorHotels certified review
Santiago Business - 12/07/2017
« Comfortable and quite »

Staff is wellcoming.

AccorHotels certified review
Mahmoud B. A. Families - 11/07/2017
« thansk  »

many thanks To Mr. Nasser and Mohammed Al dossary

AccorHotels certified review
Dr. S. A. Business - 05/07/2017
« Dr. »

- Parking service is bad. - Key card was not working the whole stay despite more than 5 times of card update at the reception. - No welcome voucher as usually expected for any LeClub member. - The reception staff were very nice, but looked junior.

AccorHotels certified review
Nasser A. Families - 04/07/2017
« my last stay »

good stay, but I see some work deficiencies in house keeping and reception.

AccorHotels certified review
Anonymous Families - 03/07/2017
« Worst hotel ever been »

I handed over my clothes to laundry but unfortunatly it was not ready a day after, I was really embarrassed to go to wedding un prepared. After several calls reception's employee (MAMUN) called somebody is called (GOLLAM) and he told so what if clothes are not ready! then returned the clothes un cleaned! no body apologize for that incident. Next day girls at reception informed but no feedback or action till I left the hotel. Check in took long time although of accor hotel membership. Room refrigerator does not work. TV has very few channels because of no body updates the frequency( MBC). All of mentioned complains were informed to reception but no action from them (girls @ reception).

TripAdvisor review
Business - 19/06/2017
« Excellent »

very Good Business trip , very weak WIFI , INTERESTING RESTURANT , bad location in the industrial city , very small swimming pool , little entertainment , no bill man to park my car , i need bigger suit for me

Our hotel has responded to the review
Our hotel has responded to the review

Dear ahmedfY5267CV: Thank you for sharing your experience with us about your recent stay at Novotel Dammam Business Park. We are happy to know that you are quite pleased with our hotel. We eagerly look forward to your return visit and will ensure that your next stay with us will be memorable and pleasurable. Yours sincerely, Yousef Al Nahi General Manager

AccorHotels certified review
R T. Business - 09/06/2017
« Poorly managed. Indifferent to guests »

Wrong breakfast order delivered on 1st day. Third day forgot to deliver breakfast inspite of confirming with room service. At checkout, the cashier was not able to explain the bill.

AccorHotels certified review
Peter Business - 05/06/2017
« All OK except UK movie channels were not available & neither were the sports channels in my room - when I complained I was told it was due to someone needing to come & retune the TV's & no-one knew when that would happen! »

See above

AccorHotels certified review
Aust Business - 31/05/2017
« As expected »

Friendly and efficient staff, comfortable and quiet room plus good food.

AccorHotels certified review
Anonymous Business - 27/05/2017

As à French company, how can't you get a French tv program !!

AccorHotels certified review
Sultan Business - 26/05/2017
« Bad »

No response from housekeeping or customer service Very poor lighting in side the room Very limited breakfast

AccorHotels certified review
Afdzal Business - 10/05/2017
« Overall acceptable »

Good location but limited parking space for hotel guest. Room condition is good, breakfast is OK. I have checked in at 10PM. My body very tired as I just arrived Dammam from Riyadh. During check in process, I asked the reception about my welcome drink as Silver member of Le Club Accorhotel. He said they will send it to my room. After 15 minutes waiting, I had to call them asking about the drink. Instead of sending to my room, they sent a voucher which I need to go down to the lobby to redeem that voucher. As I felt so tired, I did not go down to redeem it. Please review your service & staff attitude.

TripAdvisor review
Business - 09/05/2017
« Overall OK »

Good location but limited parking space for hotel guest. Room condition is good, breakfast is OK. I have checked in at 10PM. My body very tired as I just arrived Dammam from Riyadh. During check in process, I asked the reception about my welcome drink as Silver member of Le Club Accorhotel. He said they will send it to my room. After 15 minutes waiting, I had to call them asking about the drink. Instead of sending to my room, they sent a voucher which I need to go down to the lobby to redeem that voucher. As I felt so tired, I did not go down to redeem it. Please review your service & staff attitude.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Afdzal R, I would like to extend our sincere appreciation for choosing Novotel Business Park Hotel during your recent stay in Dammam and thank you very much for your comments. Kindly accept my sincere apology that we failed to meet your satisfaction at this time. I have addressed your comments to the Front Office Manager as we strive to continuously improve the quality of our service. Once again, thank you very much for sharing your feedback and we appreciate that you will give us another chance to welcoming you back in the near future with enhanced facilities. Best regards, Yousef Al Nahi General Manager

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