Hotel - ibis Pocos de Caldas
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Pocos de Caldas Hotel

4.0/5 960 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
From
From 189.00 BRL Non member rate
From 179.55 BRL Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • One dog weighing up to 22 lbs (15 kg) is allowed 50  BRL
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check-in from 9AM (Paying)
    • Late check-out until 3PM (Paying)
  • Laundromat

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 102 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 4,885 reviews

Our guest reviews for ibis Pocos de Caldas

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 960 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 31/10/2018 AccorHotels certified review
« Friendly staff, quite room. »

No problems, friendly staff. The hotel should have access to a near by fitness center. When it rains it is very hard to exercise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Luciano Kochella Gerente Geral h6…

Aline S. Families - 26/10/2018 AccorHotels certified review
« Perfect location, bad cleaning. »

The hotel is perfectly located, very close to all the attractions. I was not satisfied with the cleaning of the room.

Terry Business - 22/10/2018 AccorHotels certified review
« good but could have been better »

I have stayed in the same IBIS location five out of the last eight weeks. Overall, I am happy with the room and the staff. I am however unhappy with the security gates when leaving the hotel in my car. I have had five incidences when it has been necessary to find help to open the gates so that I could leave for work in the morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Luciano Kochella Gerente Geral h6…

Thiago S. F. Business - 16/10/2018 AccorHotels certified review
« Top »

Excelente Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado hóspede, Obrigado por dedicar um tempo para compartilhar seu feedback. Atenciosamente, Luciano Kochella Gerente Geral h6…

Vivaldo C. Friends - 18/09/2018 AccorHotels certified review

moderna e eficiente

Our hotel has responded to the review
Our hotel has responded to the review

Boa tarde Sr. Vivaldo Obrigado por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, Luciano Kochella Gerente Geral h6…

Susana Business - 22/08/2018 AccorHotels certified review
« great location »

very good service, great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Luciano Kochella Gerente Geral h6…

Jose S. Business - 20/08/2018 AccorHotels certified review
« Very good »

Comfortable & practical.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Luciano Kochella Gerente Geral h6…

Victor M. Business - 18/08/2018 AccorHotels certified review
« Victor Muñoz »

Very good, the room location great, NO outside noise and the internet speed much better than my last stay. I D NOT RATE YOU WITH A 10 IS BECAUSE THIS HOTEL DOES NOT OFFER A FITNESS CENTER AND NETHER A SPECIAL RATE TO GO TO THE FITNESS CENTER ON THE SAME STREET, THIS MAKE THE HOTEL WITH A PERFECT 10.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Luciano Kochella Gerente Geral h6…

Monica C. Business - 01/08/2018 AccorHotels certified review

Rapidez impressionante no check in e check out.

Our hotel has responded to the review
Our hotel has responded to the review

Prezados hóspedes, Obrigado por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-los novamente muito em breve em nosso hotel! Atenciosamente, Luciano Kochella Gerente Geral h6…

B. Families - 01/08/2018 AccorHotels certified review
« Ideal »

Ideal para u,a via gen curta e practica

Our hotel has responded to the review
Our hotel has responded to the review

Prezado hóspede, Obrigado por dedicar um tempo para compartilhar seu feedback. Atenciosamente, Luciano Kochella Gerente Geral h6…

Ricardo A. C. Business - 04/07/2018 AccorHotels certified review
« Clean and Confortable »

The staff are very helpfull. The room is clean and confortable. The coffe break is very complete.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Luciano Kochella Gerente Geral h6…

Jean E. C. Business - 02/06/2018 AccorHotels certified review
« It was a pleasure to me. »

I just can't find any words to describe my satifactions, It was verry fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Luciano Kochella Gerente Geral h6…

Helder Business - 18/05/2018 AccorHotels certified review
« Greatiful »

I was felt very happy during my staying in the hotel because the employees recognize me after a long time that I was stayed in the hotel (2 years approximately). I think that the bedrooms need to an update to guest feel more comfortable. The mattress is horrible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Luciano Kochella Gerente Geral h6…

Dean T. Solo - 04/05/2018 AccorHotels certified review
« Thin Walls »

Thin walls in rooms means you can hear ever sound coming from the next rooms. Horrible directional signage in the car parking and elevators and stairwells leave customers dragging their heavy suitcases and wandering up and down and in circles trying to escape the parking garage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Luciano Kochella Gerente Geral h6…

Chris N. Couples - 29/04/2018 AccorHotels certified review
« Everything as I would expect »

Everything fine. Staff seemed a little inexperienced, but nothing to complain about

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Luciano Kochella Gerente Geral h6…

Anonymous Families - 24/04/2018 AccorHotels certified review

Atendeu as expectativas.

Our hotel has responded to the review
Our hotel has responded to the review

Boa tarde Obrigado por dedicar um tempo para compartilhar seu feedback. Atenciosamente, Luciano Kochella Gerente Geral h6…

Thiago D. A. E. Business - 18/04/2018 AccorHotels certified review
« without any problems »

Good and clean hotel. Every thing very organized. Well trained and polite staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Luciano Kochella Gerente Geral h6…

Maria D. G. C. H. Couples - 10/04/2018 AccorHotels certified review
« It was a good stay! »

The service was reasonable!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Luciano Kochella Gerente Geral h6…

Ron S. Business - 03/04/2018 AccorHotels certified review
« The room was never in a clean condition, room location on the front of the hotel is very noisy from the road. »

The room was never in a clean condition, room location on the front of the hotel is very noisy from the road. The house keeping never made the bed the way I made it every day of my stay, very annoying. My parking pass, even after changing it, never worked and every day I had to request help from that parking attendent which is very difficult due to the language barrier. Laundry bags and papers not in the room. When asking for a bag I was given a clear bag, very inappropriate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Sincerely, Luciano Kochella Gerente Geral h6…

Cleber Families - 27/03/2018 AccorHotels certified review
« Nice stay »

The stay was nice but the beds are not comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Luciano Kochella Gerente Geral h6…

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