Hotel - ibis Pocos de Caldas
section.presentation.hotel.accorhotels
Ibis Hotel Hotel

ibis Pocos de Caldas Hotel

Rua Junqueiras 520  Centro 
37701-033  POCOS DE CALDAS
BRAZIL

846 reviews
TripAdvisor Rating Based on 846 reviews
See rates
Best price guarantee
From
From 189.00 BRL Non member rate
From 179.55 BRL Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 50  BRL
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 50  BRL
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in from 9AM
  • Laundromat

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 102 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating Based on 3,059 reviews

Our guest reviews for ibis Pocos de Caldas

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 846 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Nicolas Couples - 11/07/2017
« It was pretty awesome »

Everything was neat and tidy, all the employees were very polite and I really loved the place.

AccorHotels certified review
Elio Couples - 20/06/2017
« Boa »

Atende as expectativas

AccorHotels certified review
Daniel D. B. Couples - 02/06/2017
« ok »

There was a blood stains in the bed.

AccorHotels certified review
Richard Business - 16/05/2017
« Efficient, clean, comfortable - and a good breakfast. »

Everything was fine. Quickish check-in, room clean and comfortable, water was hot, breakfast was very good.

TripAdvisor certified review
Couples - 28/04/2017
« A good stay as usual »

It was a very short stay this time but, nevertheless, we could enjoy again some features of Ibis Hotel, like a good parking system and very functional rooms. The hotel location is excellent, close to the best shop and leisure areas of Poços de Caldas, a very nice and friendly city.

AccorHotels certified review
Anonymous Business - 10/04/2017

No fitness room, to me is not good, I like workout.

AccorHotels certified review
Anonymous Solo - 07/04/2017

comfortable rooms, helpful staff, would only be interesting to include breakfast in the daily

AccorHotels certified review
Anonymous Business - 03/04/2017

Normal

AccorHotels certified review
Anonymous Solo - 01/04/2017

I had a brief experience this time, but it was pleasant. The only inconvenience was that the street was blocked partially blocked.

AccorHotels certified review
Anonymous Business - 30/03/2017

Extremely satisfied generally with the room and staff.

AccorHotels certified review
Anonymous Business - 13/03/2017

Staff was very friendly and helpful.

AccorHotels certified review
Anonymous Business - 13/02/2017

TV is terrible. One bias news channel in English, CNN. Terrible.

AccorHotels certified review
Anonymous Families - 01/02/2017

The visit was very satisfactory but there was a problem with billing. I made the booking online on behalf of my wife and daughter and used my card to pay for the visit. Unfortunately, on arrival they were forced to pay themselves which is totally unacceptable. If I make a booking for my dependents and cannot travel, then surely, a vast organisation like Accor can arrange to deduct the payments from my credit card - very inconvenient ...

AccorHotels certified review
Anonymous Business - 23/01/2017

The room is basic, clean and quite. Good proposal for breakfast.

AccorHotels certified review
Anonymous Couples - 14/01/2017

I was less satisfied than last year. Internet service was really bad this time, what I found annoying.

AccorHotels certified review
Anonymous Families - 09/01/2017

Staff were extremely nice, helpful and professional. Corredor carpets very old and dirty.

AccorHotels certified review
Anonymous Families - 08/01/2017

My stay was excellent. Personnel at front desk was always helpful. Internet worked well most of the time. The free-of-extra-charge parking was great. I would have rated the hotel with a 10 if it was not for the Internet booking system: it simply doesn't work. I tried at several times throughout 3 days (of different weeks), with different browsers and on different computers and the outcome was always the same: nothing done! A sheer waste of time and source of frustration. This proved to be the case not only for booking, but also whenI had to cancel one of the rooms. In both cases I had to resort to the call center. BTW, both people I spoke too were most friendly and effective in helping me (booking on first occasion, cancelling, on the second). If I had to grade your Internet system, it would be truly close to zero. Fortunately (for you and I), all the rest worked very well.

AccorHotels certified review
Anonymous Couples - 07/01/2017

Regular hotel, easy check-in and checkout. We can hear the neighbors even side or floor - this means noise depend on the neighbors. Cleanness reasonable. Good breakfast available. Very simple bed clothes and bath towel. No face towel available. Covered and free car parking. Very good location.

AccorHotels certified review
Anonymous Couples - 03/01/2017

Very friendly employees and excelent place at this turistic city. Easy to make check-in and check-out, very good coffee break and the coffee in the midnight is the top feature. Thanks.

AccorHotels certified review
Anonymous Families - 31/12/2016

Firstly you got the name of the primary guest wrong ... Oboverall a great stay, we had originally gone on spec and booked into an older, dingy hotel but fortunately ibis had a place for the family which worked out, excellent staff, great service, great breakfast and the locations was ideal. One issue was with my kids ID - management policy is overly strict on this and despite parents obviously being present, with copies of the passport etc we still had to go to the forum for a release - we were informed there that ibis is the only hotel I. The area with this issu and understanding or otherwise of the law. In understand the law and why it is there but this rigid interpretation in obvious circumstances is at best inconvenient ...

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 189.00 BRL Non member rate
From 179.55 BRL Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee
See rates