ibis Abu Dhabi Gate 3 stars

Customer review rating (ALL Rating) 4.1/5 1,364 reviews

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ibis Abu Dhabi Gate - Image 1
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222 Al Maqta Street, Rabdan Area, PO Box, 92156 ABU DHABI, United Arab Emirates

Description

Hotel extras

  • 15 minutes' drive from downtown

  • Valet car park

  • Belgian beer café©

  • Free WIFI

  • Spa and fitness facilities

Our accommodation(s)

Hotel location

ibis Abu Dhabi Gate

222 Al Maqta Street, Rabdan Area, PO Box
92156 ABU DHABI
United Arab Emirates

GPS:24.396112, 54.51755

Telephone
Fax +971 2 509 0990

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,364 reviews

TripAdvisor Rating  4.5/5  1,318 reviews

Certificate of excellence 2024

Good location and friendly staff especially Sudhanva and Roshani Paudel who were very helpful.

Customer review rating 4.0/5

Josphat G. Couples - Confirmed reviews ALL

Clean rooms, friendly staff and standard breakfast.

Dear Josphat Gichuhi G., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sushanth Nambiar, Cluster General Manager

It just ok.

Customer review rating 2.0/5

Mohammed S. Solo - Confirmed reviews ALL

The Internet speed is extremely slow. The drain facility in the bathroom is poor. Spilled water logged which makes it discomfort.

Dear Mohammed S., Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay, particularly with the internet speed and drainage in the bathroom. We will address this matter with our team to ensure they are looked at promptly. We appreciate your understanding and hope you will give us another chance to provide you with a more enjoyable experience in the future. Sincerely, Sushanth Nambiar, Cluster General Manager

Checking in and out takes too long

Customer review rating 3.0/5

Johan Business - Confirmed reviews ALL

It is already the 4th time I come here for work. Crew is very friendly but there must be something wrong with the system. Everytime we check in or out it takes ages to do so. This should be more efficiently going..

Dear Johan S., Thank you for your feedback and for being a loyal guest. We apologize for the inconvenience you experienced during check-in and check-out. We will definitely look into our systems and processes to ensure a more efficient and seamless experience for our guests in the future. We appreciate your patience and understanding and hope to serve you better on your next visit. Sincerely, Sushanth Nambiar, Cluster General Manager

Great place to stay . Extra shout to “Nadun, Dilshan , Dhiraj “ they make the place

TripAdvisor rating 5.0/5

wallrrov Business - TripAdvisor review

Had a great 19 days stay here whilst waiting on visa and some courses for work . I would like to give a huge mention to “Nadun, Dilshan , Dhiraj “ who work at the pool bar and help in the Italian restaurant these 3 made my stay that bit extra special ibis hotel should be proud to have these 3 working for them . The food and drinks were fantastic I will be back.

Dear valued guest, Thank you for your wonderful feedback! We are delighted to hear that you had a great 19-day stay with us and that our team members, Nadun, Dilshan, and Dhiraj, made your experience extra special. We will make sure to pass on your kind words to them. We are thrilled that you enjoyed the food and drinks at our Italian restaurant and pool bar. We can't wait to welcome you back to the ibis hotel for another fantastic stay. Thank you for choosing to stay with us! Sincerely, Sushanth Nambiar, Cluster General Manager

Smelly room

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

We were placed in a presumably smoking room. We are platinum members but did not receive a good view or a welcome present. The wine was stale.

Dear Jan P., Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced during your recent stay. We would like to clarify that the room you were placed in was designated as a non-smoking room, and we are sorry if there was any confusion. Regarding the lack of a welcome present, we would like to explain that personalized welcome amenities are not part of the in-house benefits offered in the economy Accor brand, such as Ibis. We appreciate your loyalty as Platinum members, and we will strive to make your next visit more enjoyable. We are also sorry to hear about the issue with the wine. We will address this with our team to ensure all products are fresh and of the highest quality for our guests. Thank you again for your review and we hope to welcome you back for a more pleasant experience in the future. Warm regards, Sincerely, Sushanth Nambiar, Cluster General Manager

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Other web-users rate our hotel

  • 725 reviews 7.9/10 Location
  • 1,864 reviews 7.7/10 Room
  • 2,862 reviews 9.1/10 Service
  • 45 reviews 4.6/10 WiFi
  • 1,062 reviews 9.1/10 Cleanliness
  • 503 reviews 9/10 Breakfast
  • 316 reviews 7.4/10 Amenities
  • 166 reviews 9.2/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.