Hotel - Novotel Abu Dhabi Gate
Novotel Hotel Novotel Hotel

Novotel Abu Dhabi Gate Hotel

4.5/5 734 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • ABU DHABI INTL AIRPORT
  • Languages spoken at the hotel
    • English
    • French
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Beauty salon (Paying)
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Services for children
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)

Catering

  • Breakfast
  • 4 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/7
  • Snack & beverage machine

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

We are a 4-star hotel featuring 224 modern superior rooms, suites and 1 bedroom apartments with kitchen that are designed to satisfy the needs of leisure travelers and business guests alike with various sleeping options like single, twin and sofa bed

  • 224 rooms
  • 144 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

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4.4/5 AccorHotels Rating 1,201 reviews

Our guest reviews for Novotel Abu Dhabi Gate

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 734 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
S. Business - 12/07/2018 AccorHotels certified review
« It was very nice & enjoyed »

Very good, very neat and clean. Nice view of lake. Very cooperative staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you very much for taking the time to share your great review of our hotel! We are glad that you enjoyed your stay with us and we hope to see you again in the future. Sincerely, Severine Krawec General Manager

Waleid A. Solo - 09/07/2018 AccorHotels certified review
« good »

it was good stay but two issues found during the stay. First the service for the breakfast due to poor manpower and no present in the kitchen, and when he was available he provided a wrong order. Second, the security in the basement who disturbed my rest time by calling the room to move the car in the parking at the time the parking was empty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for taking the time to tell us about your experience at the Novotel Abu Dhabi Gate. I am sorry that your experience did not meet your expectations in certain areas and please allow me to express my sincere apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please note that the points which you have mentioned had been forwarded to the department concerns for action. We appreciate your sharing your concerns, and it is our hope that you will give us another opportunity to better serve you in the near future. Sincerely, Severine Krawec General Manager

Jalal Families - 09/07/2018 AccorHotels certified review
« kind staff; excellent facilities; cleanness »

my children enjoyed the swimming pool; i enjoyed the Jacuzzi and Gym ; staff were so kind. i reserved with a good deal. I like the stay .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive your positive feedback and it will be my pleasure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, Severine Krawec General Manager

Darsh Solo - 08/07/2018 AccorHotels certified review

Nice clean room Free WiFi and parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you very much for taking the time to share your wonderful feedback with us. We are happy to hear that you enjoyed the stay with us and we hope to welcome you back again in the future. Sincerely, Severine Krawec General Manager

Shahzad S. Business - 07/07/2018 AccorHotels certified review
« Extremely fabulous »

Pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. s., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback and it will be my pleasure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Severine Krawec General Manager

Emily Solo - 06/07/2018 AccorHotels certified review
« excellent »

requested to have a quiet room, it was not ready but was prepared for me. clean and quiet. Food options can be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., Thank you very much taking the time to share your wonderful review. We are glad that you enjoyed your stay with us and we hope to see you again in the future. Sincerely, Severine Krawec General Manager

Anonymous Families - 06/07/2018 AccorHotels certified review

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you very much for taking the time to share your wonderful feedback with us. We are happy to hear that you had an excellent stay with us and we hope to welcome you back again in the future. Sincerely, Severine Krawec General Manager

Andrea Business - 05/07/2018 AccorHotels certified review
« Amazing »

The staff at reception were friendly and inviting, the service was very quick. the staff clearly takes pride to be part of the organization

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. P., Thank you very much for taking the time to share your feedback with us. We are happy to hear that the stay was to your satisfaction and we hope to welcome you back for another amazing stay with us in the near future. Sincerely, Severine Krawec General Manager

Ali Couples - 05/07/2018 AccorHotels certified review

Good but there was AC problem every time .AC was cooling only one room nicely. House keeper did not provide toothbrushes n paste even on first day only one bath towel was available on request we got next day second towel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have noted the comments which you have made and please inform us immediately while you are still in the hotel for us to offer you an alternative and we hope that this information will be helpful for the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Severine Krawec General Manager

Anonymous Business - 04/07/2018 AccorHotels certified review
« Satisfied with the services »

The staff was very good. Vishnu the room boy did an excellent job.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and that the housekeeping department had been doing an excellent job and we hope to see you again in the future. Sincerely, Severine Krawec General Manager

Alan J. Families - 02/07/2018 AccorHotels certified review
« 1st choice hotel when staying in Abu Dhabi »

Great location, clean and comfortable rooms, very helpful staff, great restaurants on site and easy car parking!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., Thank you very much for taking the time to share your wonderful feedback with us. We are glad to hear that you had a wonderful stay with us and we hope to welcome you back again in the future. Sincerely, Severine Krawec General Manager

Felipe R. G. Business - 29/06/2018 AccorHotels certified review
« Efficient for working, and pleasant for the overall stay »

Good place to work, and to rest after the daily work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ruiz-G., Thank you very much for taking the time to share your feedback with us. We are happy to hear that you enjoyed the stay with us and we hope to welcome you back again in the future. Sincerely, Severine Krawec General Manager

Madhu K. Business - 29/06/2018 AccorHotels certified review
« Pleasant stay in a decent place »

Amenities were good. Staff were kind and helpful. Food was also good. Only complaint is about poor WiFi. First thing, your Wifi is running on unsecured network. In these days of data theft, it’s too dangerous. Even the coverage was poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jagannadh, Thank you for taking the time to tell us about your experience at the Novotel Abu Dhabi Gate. I am sorry that your experience did not meet completely to your expectations; please allow me to express my sincere apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are sorry to hear that the strength of our wifi during the tenure of your stay was not strong and please accept our apologies for the inconvenience caused. We appreciate you sharing your concerns, and we thank you for choosing us and look forward to see you again in the future. Sincerely, Severine Krawec General Manager

Ali M. Families - 27/06/2018 AccorHotels certified review
« Amazing Experience »

its great to find such a place to relax and enjoy the beauty of life with the tasty food your respected hotel offering i really admire the service and willing to repeat my visit

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback and it will be my pleasure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Severine Krawec General Manager

Steve L. Couples - 25/06/2018 AccorHotels certified review
« Excellent hotel for a nice rest. With pool. »

After a seven week overseas holiday a final Rest at your hotel was well received by my wife & I. Check in, Room we’re excellent. Pool was nice, but could do with some more shade (I got sunburnt even after a short time in pool, and was not allowed to wear my T Shirt in the water (for sun protection) but overall a great stay. The only negative part was the checkout. I had 400 Dirhams placed on my credit card and when checking out I had utilised say 280 Dirhams. I then paid some remaining cash off the bill and this seemed to stump the gentleman on checkout and the whole process took 5 to 7 minutes (whilst my taxi was waiting) but this was the only negative. The staff were excellent ( from the baggage guys up) and an enjoyable stay. If we ever return to Abu Dhabi we will stay at the Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I have noted the comment which you have made and please note that the difference that you have not utilized will be credited back to your card. Thank you once again for your kind feedback, and we hope to see you again soon for another excellent stay with us. Sincerely, Severine Krawec General Manager

Tripp F. Couples - 24/06/2018 AccorHotels certified review
« Preparation for trip to Maldives »

We enjoy our stay at Novotel Abu Dhabi Gate. We are always very comfortable here. Excellent staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay with us and hope to see you again for another pleasant stay with us in the future. Sincerely, Severine Krawec General Manager

Remy Friends - 23/06/2018 AccorHotels certified review
« Nice but »

Good location for our purpose it’s clean and friendly staff but fall short on amenities provided. No dental kit and lotion were provided. Only one tiny shower gel was put in the shower despite the booking clearly stating it’s for 2 people. However the room is great and the bathroom amazing. Love the shower and of course free parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you very much for taking the time to share your experiences with us. We are sorry to hear that it was partly to your satisfaction and please allow me to express my sincere apologies for the inconvenience caused. Please note that the dental kit is available on request at the reception and we hope that this information will be helpful for the future. We thank you once again for choosing Novotel Abu Dhabi Gate and look forward to welcome you back again in the future. Sincerely, Severine Krawec General Manager

I L. Y. N. Couples - 20/06/2018 AccorHotels certified review
« I like you N. »

We comming to your hotel mostly every week, this time we got room 751 with good view on the pool but so many spots on the furniture. I had headache that's why we not complained. But i fell little upset, you know that we are your regular clients, so its very nice if we have special care. I bringing my friends to have dinner at Horisont. Its amazing food there, wonderful staff, amazing chief!!!! You need to appreciate them for such good work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., Thank you very much for taking the time to tell us about your experience at the N. Abu Dhabi Gate. I am sorry that your expectations were not met and please allow me to express my sincere apologies. At N., we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please note that your comment is being shared with the concerned team to avoid repetition and appropriate measures have been taken to prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us another opportunity to better serve you in the near future. Sincerely, Severine Krawec General Manager

Rob_prof Families - 18/06/2018 AccorHotels certified review
« Lovely timed break »

Thank you Novotel, we enjoyed the short break; service was great and we enjoyed watching the opening world cup games

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you very much for taking the time to share your feedback with us. We are happy to hear that you enjoyed the stay with us and we hope to welcome you back again in the future. Sincerely, Severine Krawec General Manager

Liv Couples - 16/06/2018 AccorHotels certified review
« Good »

Ambiance and facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Lim, Thank you very much for taking the time to share your feedback with us. We are glad that you enjoyed the stay with us and we hope to welcome you back again in the future. Sincerely, Severine Krawec General Manager

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