ibis budget Manchester Centre Pollard Street 2 stars

TripAdvisor rating 3.5/5 1,699 reviews
ibis budget Manchester Centre Pollard Street
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Hotel extras

  • Located near Manchester Palace Theatre

  • Central location, with plenty of nearby transport links

  • Walking distance to Etihad Stadium, home of Manchester City

  • Located just 1km from Manchester Piccadilly train station

  • Nearby landmarks include Manchester Town Hall and Chinatown

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

ibis budget Manchester Centre Pollard Street

2 Pollard Street
M4 7DB
manchester
united kingdom

Tel: +441612722020

Fax: (+44)1612722026

Contact email

Check-in from 14h00

Check out up to 12h00

  • IBIS BUDGET MANCHESTER CENTRE :  

  • BY TRAM :   NEW LSLINGTON

  • By plane

    MANCHESTER At 16.3km / 10.13 miles

  • By train

    MAN PICCADILLY At 1km / 0.62 miles

  • By train

    PICADILLY At 1.3km / 0.81 miles

  • By train

    VICTORIA At 2.5km / 1.55 miles

GPS :53.481301, -2.218289

Currently, close to our hotel

Manchester Food & Drink Festival

From 26/09/2019 to 07/10/2019

At 1.8 km

Festwich, music festival

From 27/07/2019 to 28/07/2019

At 5.5 km

Sifters Records, Liam Gallagher's record store

From 01/01/2018 to 31/12/2019

At 6.7 km

Dressed to impress: fashion in the 18th century

From 04/08/2018 to 31/03/2020

At 51 km

Liverpool International Music Festival - LIMF

From 20/07/2019 to 21/07/2019

At 52 km

Our accommodations

Room with large bed for 2 people

  • Max. number of persons: ‌2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Business Desk(...)

TWIN - Room with twin beds

  • Max. number of persons: ‌2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Business Desk(...)

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: ‌3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Business Desk(...)

Classic Family room

  • Max. number of persons: ‌4
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Business Desk(...)

Our guest reviews for
ibis budget Manchester Centre Pollard Street

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

7,934 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,699 reviews

Great Room Great Service

Customer review rating 4.0/5

Matt I. Solo - 20/06/2019 AccorHotels certified review

Quick check in helpful staff Clean room

I would use this hotel again.

Customer review rating 4.0/5

Donna L. Families - 20/06/2019 AccorHotels certified review

They ran out of some of the food so food that was there was limited. Rooms are small but efficient. Decent location. Wasn't happy regarding parking but it is manageable.

Super friendly and helpful staff at reception

Customer review rating 4.0/5

Anonymous Couples - 20/06/2019 AccorHotels certified review

Super friendly and helpful staff at reception!! All ladies working at the reception desk were extremely helpful and friendly!!

The sun always shines on Pollard St... between 19:30 and 20:00

Customer review rating 4.0/5

Lee Business - 19/06/2019 AccorHotels certified review

Yeah, great stay, very funky hotel and I love the room layouts

Dear Lee, We very much appreciate your comments regarding your stay at the ibis budget Manchester Centre Pollard Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamil Sayani Acting General Manager

I felt like i was waking up in a hospital bed

Customer review rating 4.0/5

Lisar Business - 19/06/2019 AccorHotels certified review

Entering the hotel feels like entering a gym waking up in the room felt like a hospital no soft furnishings basic shower and loo dirty walls tv didn't work it's very affordable but it lacks comfort

Dear Lisar, Thank you for taking the time to tell us about your experience at the ibis budget Manchester Centre Pollard Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shamil Sayani Acting General Manager

great

Customer review rating 4.0/5

Priya Friends - 19/06/2019 AccorHotels certified review

good experience, no issues at all. room was very clean and had everything as described. shower was nice and spacious and I liked how the toilet was separate. The beds were standard and pretty comfy. Best part was check in and how they had a late check in at night; perfect for when flying back late

Dear Priya, We very much appreciate your comments regarding your stay at the ibis budget Manchester Centre Pollard Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamil Sayani Acting General Manager

Ok

Customer review rating 4.0/5

K Couples - 19/06/2019 AccorHotels certified review

Quiet, well located- ok hotel.

Dear K, We very much appreciate your comments regarding your stay at the ibis budget Manchester Centre Pollard Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamil Sayani Acting General Manager

Budget but clean

Customer review rating 4.0/5

Petey Couples - 19/06/2019 AccorHotels certified review

OK but felt like a night in a hospital

Lovely, central, well designed room.

Customer review rating 4.0/5

Rebecca Couples - 18/06/2019 AccorHotels certified review

The stay was lovely. Staff incredibly helpful and very well cleaned hotel. The rooms are very well thought out and you have everything you need. There is a Dominoes around the corner, as well as that sold within the hotel. Just a 10-15 minute walk to Piccadilly station and also some shops like Aldi.

Dear Rebecca, We very much appreciate your comments regarding your stay at the ibis budget Manchester Centre Pollard Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamil Sayani Acting General Manager
Customer review rating 4.0/5

Lucy M. Couples - 18/06/2019 AccorHotels certified review

It was an enjoyable stay however the room had a couple of small maintanence issues. The seal for the shower was broken and should have been noticed by cleaners as it was in the shower itself not on the door. However when complained about was fixed within 5/10 mins. The plug sockets were also faulty and didnt always work.

Dear Lucy m., We very much appreciate your comments regarding your stay at the ibis budget Manchester Centre Pollard Street. We appreciate you taking the time to shar your feedback. Apologies for the issues experienced in the room. I shall share this with the maintenance team to ensure they resolve the issue with the sockets. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Shamil Sayani Acting General Manager

Value for money

Customer review rating 4.0/5

Rizwan Solo - 17/06/2019 AccorHotels certified review

Enjoyed my stay as was reasonably priced

Dear Rizwan, We very much appreciate your comments regarding your stay at the ibis budget Manchester Centre Pollard Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamil Sayani Acting General Manager

Clean room, friendly staff, good location

Customer review rating 4.0/5

Catherine Friends - 17/06/2019 AccorHotels certified review

Really easy check in and out. Room spotless. Good value.

Dear Catherine, We very much appreciate your comments regarding your stay at the ibis budget Manchester Centre Pollard Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamil Sayani Acting General Manager

Very expensive, basic facilities and dirty mattress and mattress protector. Disgusted.

Customer review rating 4.0/5

Anonymous Couples - 17/06/2019 AccorHotels certified review

Very expensive, basic facilities and dirty mattress and mattress protector. Disgusted. I don’t believe just because there is an event on in Manchester that a basic hotel with very very basic facilities and poor cleanliness can charge exorbitant rates. You should charge a commensurate rate for the service you provide.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Manchester Centre Pollard Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We shall look into this further with the housekeeping team to ensure this does not occur again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shamil Sayani Acting General Manager
Customer review rating 4.0/5

Anonymous Friends - 17/06/2019 AccorHotels certified review

Small room for only 3 people however beds were very comfy and the main thing was that the room was clean.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Manchester Centre Pollard Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamil Sayani Acting General Manager

Good overall stay

Customer review rating 4.0/5

Hannah M. Friends - 17/06/2019 AccorHotels certified review

Room was relatively clean, floor was sticky on some parts and there was quite a lot of hair in the shower. One of the towels was stained upon arrival but this was quickly resolved by the staff at reception. The room was overall in a presentable state when we arrived with all the necessities that you would expect.

Dear Hannah M., We very much appreciate your comments regarding your stay at the ibis budget Manchester Centre Pollard Street. We do apologise for the issues you experienced upon arrival to your room. I shall share your feedback with the housekeeping team so that we can ensure all rooms are cleaned correctly at all times. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Shamil Sayani Acting General Manager

Staffs

Customer review rating 4.0/5

Kate C. Friends - 17/06/2019 AccorHotels certified review

Staffs made us a lovely welcome and help out with our queries. Room are a nice and beds comfortable. Easy walk to located station and town.

Dear Kate c., We very much appreciate your comments regarding your stay at the ibis budget Manchester Centre Pollard Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamil Sayani Acting General Manager

Terrible room

Customer review rating 4.0/5

Robin Couples - 16/06/2019 AccorHotels certified review

First we got the key to a room that was already occupeer. Than we got a new room. Shower broken curtain broken. You Honestly can’t give that to a new customer before fixing

Dear Robin, Thank you for taking the time to tell us about your experience at the ibis budget Manchester Centre Pollard Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shamil Sayani Acting General Manager

Good

Customer review rating 4.0/5

S. Friends - 15/06/2019 AccorHotels certified review

Hotel was very easy to find. Very good location for the etihad stadium. Staff were friendly

Dear S., We very much appreciate your comments regarding your stay at the ibis budget Manchester Centre Pollard Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamil Sayani Acting General Manager

Excellent value & service

Customer review rating 4.0/5

Sarah H. Business - 14/06/2019 AccorHotels certified review

The check in experience was particularly efficient and easy. My only suggestion would be to provide bottle openers in the rooms!

Dear Sarah H., We very much appreciate your comments regarding your stay at the ibis budget Manchester Centre Pollard Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would also like to thank you for the feedback regarding the bottle openers in the rooms and shall look into this further. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamil Sayani Acting General Manager

Misinformation for Parking Leads to Fine Charge

Customer review rating 4.0/5

Arman B. Couples - 14/06/2019 AccorHotels certified review

Overall is good. The only dissapointing is the staff told me that the machine in parking lot is acceptable for card payment. When I drove there cards payment doesn't accepted. Drove back to the hotel to get changes to finally drove again to park the car. Next morning I got the fine ticket because leaving the parking lot (to get the changes) without paid ticket displayed. I am just a foreign visitor who rent a car, and now charged to pay £100 which I could avoid at the first place if getting right information.

Dear Arman B., Thank you for taking the time to tell us about your experience at the ibis budget Manchester Centre Pollard Street. I am sorry that your experience did not meet your expectations due to the parking situation; please allow me to express my sincerest apologies. We do have guests that use this car park on a regular basis and use the card payment system. We appreciate your feedback regarding this and shall share this information with the parking company to make it more efficient for all our guests to use. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shamil Sayani Acting General Manager
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