Mercure Hunter Valley Gardens 4.5 stars

Customer review rating (ALL Rating) 4.2/5 1,770 reviews

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Description

ALLSAFE approved hotel

Our accommodation(s)

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Hotel location

Mercure Hunter Valley Gardens

Cnr Broke and MacDonald Road
2320 POKOLBIN
Australia

GPS:-32.772691, 151.300447

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ELEMENTS BAR & DINING

The name éléments is derived from the natural elements of fire, water and earth, components that resonate with the Hunter Valley region and are reflected in the entire restaurant experience.

Our guest reviews

Our guest reviews

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ALL Rating  4.2/5  1,770 reviews

TripAdvisor Rating  4.0/5  1,243 reviews

Ok but cleanliness needs improvement

TripAdvisor rating 3.0/5

Warrens_of_Conder TripAdvisor review

Stayed here for two nights on business. Staff were very friendly and accommodating, smooth check in. Room was quite large but was dated and had a dubious (in terms of cleanliness) cushion on the bed. Bathroom cleaning was not great, hair from the previous occupant and other remnants left in the bathroom which didn't create a great impression. Location is good and parking at the door is always a bonus. not sure if I would stay again...

great stay

Customer review rating 5.0/5

Irene Couples - Confirmed reviews ALL

could not find any fault with accommodation and staff where a pleasure to talk to and nothing was a problem only gave them 10 cause that's as high as score goes

Good stay

Customer review rating 5.0/5

Jennifer B. Families - Confirmed reviews ALL

Friendly staff, great restaurant with good food and excellent customer service. Central location.

Great place to stay

Customer review rating 5.0/5

Rhys G. Families - Confirmed reviews ALL

Stayed for our anniversary weekend. Thank you for making very pleasant

Good location

Customer review rating 2.5/5

Dianne H. Couples - Confirmed reviews ALL

We stayed for two nights. In the week prior to our arrival we requested a one hour early check in because we had t be at a wedding at 2:30pm. The request was refused but we were invited to arrivew at 1pm and see whether the room was ready. It was not. It did seem to us that the person on reception was not only dis-interested in our request but actively wanted to hinder it. We saw the maids leave that area of the hotel at least 15 minutes prior to 2pm and we were waiting in view of the manger but she did nothing to assist us getting into the room early and so at 2pm we asked to be let it and she made a great show of checking whether housekeeping had signed out of the room, after some delay finally saying we could have the room. Her name was Brianna.

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Other web-users rate our hotel

  • 639 reviews 9.8/10 Location
  • 1,348 reviews 6.2/10 Room
  • 984 reviews 7.5/10 Service
  • 38 reviews 2.5/10 WiFi
  • 544 reviews 3.7/10 Cleanliness
  • 480 reviews 7.8/10 Comfort
  • 261 reviews 7.5/10 Breakfast
  • 139 reviews 8.3/10 Pool

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