Hotel - Mercure Resort Hunter Valley Gardens
Mercure Hotel Mercure Hotel

Mercure Resort Hunter Valley Gardens

4.0/5 989 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Babysitting on request  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Tennis
    • Hard tennis court
    • Outdoor tennis court
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00 - 22:00
    • Opening hours : Week-end 07:00 - 22:00

Business services

  • 9 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

72 beautifully appointed room styles consist of Studio rooms with king or spacious twin bedding, Superior rooms with sunken tubs under clear atriums, Deluxe rooms with relaxing spa baths and our Suites with separate living areas, king beds and spa bath

  • 72 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 4 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • WIFI in your room
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 2,852 reviews

Our guest reviews for Mercure Resort Hunter Valley Gardens

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 989 reviews
Jon H. Friends - 16/09/2018 AccorHotels certified review
« Starting to show tiredness. »

Very good except for one meal where the roast beef was like aged leather

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Jenny E. Couples - 15/09/2018 AccorHotels certified review
« Mrs Jenny e. »

Great stay as always. we love coming to stay with you. We are made to feel like family not just guests. Rooms are lovely, and well maintained. The outlook and location of the resort is excellent, and the grounds beautiful. Love Elements restaurant, the only place we dine when we come to stay, we think its the best in The hunter.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jenny, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is always a pleasure to have you both stay in our hotel and we really enjoy seeing you return again and again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Anonymous Couples - 14/09/2018 AccorHotels certified review
« Average »

On arrival at reception on booking in we were given our room number and no directions on how to find the room. We had never stayed here before so it was unfamiliar to us, there was no water in the room

Faye Couples - 14/09/2018 AccorHotels certified review
« Beautiful garden surrounds, friendly staff »

We enjoyed the hotel and surrounds very much. We did not need dinner, but wanted something light to eat. The menu needs upgrading to suit that experience. Breakfast is great. Large selection of food. Great outlook from breakfast area. Our room very spacious, bathroom rather small. Great king size bed, but atrocious pillows. Definitely need upgrading.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Faye, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for letting us know regarding the pillows we do have new ones available and will make sure they are replaced in the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

B. T. Couples - 14/09/2018 AccorHotels certified review
« Short and sweet »

Great, thanks to friendly and helpful staff and flexibility with regard to parking our car and caravan for the night, close to our room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear B., We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Friends getaway - 14/09/2018 TripAdvisor review
« Excellent base for exploring Pokolbin »

Conveniently located in the Hunter Valley Gardens, this is an ideal base for exploring what the area has to offer. This is a very well maintained property with spacious rooms and efficiently yet friendly staff. We liked the log fire in the lounge area and appreciated the proximity to good cellar doors and alternative options for dining.

Anonymous Couples - 12/09/2018 AccorHotels certified review
« premises good dinner OK »

Reception pleasant and helpful and arranged early check in for us, which as very welcome. Dinner in the restaurant was, overall, fairly good. No ACCOR member discount which would have been a small amount only, was a bit off, we thought,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We normally do offer the Accor discount when dining in the restaurant for dinner, however as you dined Father's Day the Accor discount unfortunately does not apply on special days or public holidays this is as per the Accor Terms and Conditions for Accor plus. I am sorry if you were not aware of this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Anonymous Business - 12/09/2018 AccorHotels certified review
« Work related but a nice setting. »

Setting was very pleasant and tranquil through the day. Some road noise at night. Difficulty gaining access to the room (Key problems). The room did smell a bit musty and vanity tap was broken.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracey, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Stacey Couples - 11/09/2018 AccorHotels certified review
« Enjoyable!! Great spot close to everything. »

Relaxing, beautiful gardens and great staff. Jade in the restaurant is a wonderful staff member. Great People skills very friendly. Shame about the toilet running and noise outside. But otherwise an enjoyable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stacey, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Jodie-anne W. Couples - 11/09/2018 AccorHotels certified review
« A relaxing and fully catered break »

Your decor and room was lovely, the well kept groundswere stunning. Your staff were friendly and we were always greeted with a smile, nothing was too much trouble for them and they were helpful beyond compare.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jodie, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Jeff T. Couples - 10/09/2018 AccorHotels certified review
« Stay at Hunter Valley »

Very pleasant and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeffrey, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Prashant K. Families - 10/09/2018 AccorHotels certified review
« Not very well »

Room was not up to the price it was given. The room was not even big enough to accommodate properly 3 Adults and i booked it for my wife’s birthday celebration. Toilet is also. It properly cleaned and corridors are really messed up.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Prashant, Thank you for taking the time to tell us about your experience at the Mercure Resort Hunter Valley Gardens. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Jane Couples - 09/09/2018 AccorHotels certified review
« Wonderful »

Great room great service great food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Anonymous Couples - 09/09/2018 AccorHotels certified review
« Short and sweet. »

The stay was good. But for some reason my booking was cancelled and i dont know why and also didnt get an email telling me about the cancellation. But luckily there was rooms avaliable and i still paid the same amount.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Dee Solo - 08/09/2018 AccorHotels certified review
« a very comfortable stay »

It was very comfortable. The hotel is not modern but kind of comfy and I found the staff very helpful with my food allergies which I really appreciated. Food is the difference of whether I can stay somewhere or not and they did a great job. The only negative was the curtains need replacing so they didn't properly block out the light which makes it hard to sleep well, other than that is was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Danni, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Patricia R. Couples - 08/09/2018 AccorHotels certified review
« Looked after by very profession and genuinely friendly, caring staff. »

The accommodation was fantastic; warm and comfortable. The gardens around the apartments were amazing making the walk to breakfast and restaurant etc a pleasure. We ate dinner in the restaurant twice and the food and service were excellent. The variety of food available at buffet breakfast was nor only very extensive but also accommodating for those with dietary requirements. All staff at Mercure were genuinely friendly and helpful. We will be returning again for certain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia & Brian, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Katherine C. Friends - 07/09/2018 AccorHotels certified review
« Good »

The only issue I found out a bit annoying was The aircon took too long to start working. Apart from that the experience was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katherine, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Filomena N. Couples - 06/09/2018 AccorHotels certified review
« Perfect »

Perfect getaway, great location, staff where friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Filomena, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Sue G. Couples - 05/09/2018 AccorHotels certified review
« Great short break »

Great location central to winerys..room very spacious and bed very comfy..restaurant was lovely food lovely...and the lovely little gift shops in the complex very handy..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suzanne, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Ma… Couples - 05/09/2018 AccorHotels certified review
« great »

it was a great experience. food was beautiful and so where staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kylie, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

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