Hotel - Mercure Resort Hunter Valley Gardens
Mercure Hotel Mercure Hotel

Mercure Resort Hunter Valley Gardens

4.0/5 978 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Babysitting on request  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Tennis
    • Hard tennis court
    • Outdoor tennis court
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00 - 22:00
    • Opening hours : Week-end 07:00 - 22:00

Business services

  • 9 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

72 beautifully appointed room styles consist of Studio rooms with king or spacious twin bedding, Superior rooms with sunken tubs under clear atriums, Deluxe rooms with relaxing spa baths and our Suites with separate living areas, king beds and spa bath

  • 72 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 4 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • WiFi in your room
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 2,676 reviews

Our guest reviews for Mercure Resort Hunter Valley Gardens

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 978 reviews
Anonymous Families - 14/07/2018 AccorHotels certified review
« Belinda A. »

The venue was lovely with good facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Belinda, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Grant B. Couples - 13/07/2018 AccorHotels certified review
« Awesome »

Loved the setting. The staff were fantastic and the accommodation superb

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grant, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Sharon F. Families - 11/07/2018 AccorHotels certified review
« Enjoyable! »

Had a nice time with grandchildren. Love the proximity to HVG and enjoy the dinner and breakfast. I would like to see some more healthy options on the dinner menu for adults and children.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have passed on your feedback to our head chef regarding the menu options. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Steve M. Families - 10/07/2018 AccorHotels certified review
« My little girls had a great time at Hunter Valley gardens »

The interconnecting rooms were a great thrill for our young family. The restaurant was visited on Saturday was the highlight of our stay. The staff were all accommodating and helpful for our kids, and they even volunteered to deliver my desert to our room when we had to leave early. There's plenty to see and do at the resort itself, with Pokolbin at your doorstep. Location, location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Anonymous Families - 10/07/2018 AccorHotels certified review
« Excellent staff and service. »

Very pleasant and enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Jenn Couples - 10/07/2018 AccorHotels certified review
« Wonderful night at Mercure Hunter Valley Gardens »

We felt very welcomed, the room was gorgeous and we enjoyed the log fire. The hotel is close to everything we wanted to do, including dinner at elements restaurant. I think the highlight was the staff - always warm and welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jenn, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Geoff Couples - 09/07/2018 AccorHotels certified review
« Relaxing time with attentive staff and well maintained facilities. »

Mid-winter break. Spent relaxing time in labrary with open fire, coffee, snacks and drinks. Very relaxing. Staff on hand at all times but not under foot. Ate in breakfast and dinner in, good quality and range. With 1 week stay, got to know some staff, characters who got to know us and our preferences, further enhancing our stay. The record player in the bar/billiard area was also a nice touch.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geoff W., We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Anonymous Couples - 09/07/2018 AccorHotels certified review
« Relaxing Weekend »

Excellent service, quiet, comfortable and well maintained accommodation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christina, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Shane Couples - 09/07/2018 AccorHotels certified review
« Great location, beautiful room, awesome dinner ,helpful staff. »

My wife and I went for a Friday drive to explore we call it, and found ourselves in Pokolbin, we drove in to the Macure and thought let's stay the night, from the time we walked into the reception we loved everything from the service the wood fire the rooms and restaurant. We only stayed the one night but can definitely see ourselves going back. Thank you for making our stay enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shane, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Claire R. Families - 08/07/2018 AccorHotels certified review
« Welcoming! »

We had a great stay with 4 children under 3. Everyone was extremely welcoming and helpful. Nothing was a problem. Rooms clean and spacious. Will definitely be back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clare, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Ranya Families - 08/07/2018 AccorHotels certified review
« It was a comfortable and relaxing stay »

Overall, our stay was lovely. Hotel staff were very friendly and accommodating. Buffet breakfast was delicious. Our room was clean and had what we needed for our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ranya, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Michelle Couples - 07/07/2018 AccorHotels certified review
« Great hotel »

Very satisfied with the service and breakfast was unreal. Bonus is half price tickets to hunter valley gardens, which we did when we checked out. Not to be missed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for my gift as well it was not expected but appreciated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office & Reservations Manager Mercure Resort Hunter Valley Gardens le… +6…

Troy Families - 07/07/2018 AccorHotels certified review
« Old out dated room »

Old room, bathroom sink blocked, no teaspoons to make coffee in the morning. Didn’t make our room up. Booked for 4 in our room only provided 2 towels

Our hotel has responded to the review
Our hotel has responded to the review

Dear Troy & Louise, Thank you for taking the time to tell us about your experience at the Mercure Resort Hunter Valley Gardens. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The plug in the sink needs to be twisted and lifted up manually by hand. We also keep spare towels under the sink for extra guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Deborah A. Families - 07/07/2018 AccorHotels certified review

Very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deborah, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Anonymous Couples - 06/07/2018 AccorHotels certified review
« Mrs »

Staff very friendly , Dinner service was excellent as was room service Enjoyed our stay for R & R

Our hotel has responded to the review
Our hotel has responded to the review

Dear Betsy, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Anonymous Business - 05/07/2018 AccorHotels certified review
« A lovely place to stay »

I was at the Mercure for a work conference. We were very well looked after.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robyn, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Louise M. Couples - 05/07/2018 AccorHotels certified review
« We enjoyed our stay. »

We enjoyed our stay, service was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louise, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Julie K. Business - 05/07/2018 AccorHotels certified review
« One of the best corporate conference venues »

I was extremely happy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

Peter Friends - 04/07/2018 AccorHotels certified review
« We had an enjoyable experience. »

We were impressed with the staff who were great, warm and friendly in making us feel comfortable and helpful to make sure we maximised our stay. The accommodaton was comfortable and central to our needs and would highly recommend and certainly will feature in any of our future stays and visits to the Hunter Valley. Only slight matter regarding the air-conditioning in the room. It was not working properly but not a major issue as we even forgot to report it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

R. Couples - 04/07/2018 AccorHotels certified review
« Great »

Great suite with fireplace helpful staff and great food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Smith Front Office Manager Mercure Resort Hunter Valley Gardens le… +6…

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