Mercure Resort Hunter Valley Gardens 4.5 stars

TripAdvisor rating 4.0/5 1,046 reviews
Mercure Resort Hunter Valley Gardens
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Room 1

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Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request Nearby
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request Nearby
  • Golf
  • Tennis
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Conventions hotel

Hotel location

Mercure Resort Hunter Valley Gardens

Cnr Broke and MacDonald Road
2320
pokolbin
australia

Tel: +61249982000

Fax: (+61)2/49987710

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    NEWCASTLE At 63km / 39.15 miles

GPS :-32.772691, 151.300447

Our accommodations

72 beautifully appointed room styles consist of Studio rooms with king or spacious twin bedding, Superior rooms with sunken tubs under clear atriums, Deluxe rooms with relaxing spa baths and our Suites with separate living areas, king beds and spa bath

Studio 1 King Bed

  • Max. number of persons: x2
  • Area: From 28
  • Views: Patio, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Studio 2 Double Beds

  • Max. number of persons: x4
  • Area: From 28
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior 1 King Bed

  • Max. number of persons: x2
  • Area: From 28
  • Views: Pool side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe 1 King Bed and Spa

  • Max. number of persons: x2
  • Area: From 36
  • Views: Patio, Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

ELEMENTS BAR & DINING

Type of cuisine: French

The name éléments is derived from the natural elements of fire, water and earth, components that resonate with the Hunter Valley region and are reflected in the entire restaurant experience.

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

05:30 - 20:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ELEMENTS BAR

Photo non contractuelle / Strictly non binding

Elements bar is fully licensed with a local wine list featuring varied selections to cater for your individual tastes.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 264 m²

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 170 people

Find out more
Mercure Resort Hunter Valley Gardens Meeting Room

Our guest reviews for
Mercure Resort Hunter Valley Gardens

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,442 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,046 reviews

A weekend with a difference!!

TripAdvisor rating 4.0/5

Wendy M Couples - 18/04/2019 TripAdvisor review

This resort rates as a 4.5 star. I am aware that this is because of inclusions. If I had to rate it excluding the inclusions I would be lucky to give it 3 stars. Firstly we were given the wrong room. When we were given the room we booked we were disappointed. The "king" bed was actually 2 single bed put together with the ridge of the 2 beds very noticeable. If your were to "cuddle" in the middle of the bed it is very uncomfortable. All of the pillows are flat. The furniture is very old and has had many paint jobs. The shower recess was very dark with mould. If you wanted to watch the TV from the lounge it was not possible as the TV could not be turned. You had to be in bed to watch it. The positive note is that the restaurant serves very good food and the staff are very friendly. Also as a positive if you did not mind the room there were several cellar doors within walking distance. That made it easy to sample the wines.

Very good

Customer review rating 4.3/5

Paul W. Friends - 16/04/2019 AccorHotels certified review

Overall excellent, however we had an issue with our meal on Saturday night for dinner, Haley your ESCELLENT day Manager was able to resolve the matter to every one's satisfaction.

Loved it

Customer review rating 4.3/5

Vanessa Business - 16/04/2019 AccorHotels certified review

Very pleasing

Mrs

Customer review rating 4.3/5

Sueferns-scott Families - 15/04/2019 AccorHotels certified review

Good stay. Hotel good, staff great. Breakfast exemplary.

Customer review rating 4.3/5

Heather P. Friends - 14/04/2019 AccorHotels certified review

The resort was beautiful on the outside, but the rooms were quite average.

Great location and the overall atmosphere and presentation was great. A nice surprise.

Customer review rating 4.3/5

Vicki F. Couples - 14/04/2019 AccorHotels certified review

The hotel was a surprise, we loved lodge like layout of the lounge and bar area. The service was good in the dining room for all meals and they were delicious. The variety at breakfast was excellent. The room was comfortable, clean and tidy. The curtains could have covered the window better.

Extremely comfortable

Customer review rating 4.3/5

Matthew Couples - 14/04/2019 AccorHotels certified review

Very comfy, great amenities

Accommodation was very good, dinner restraught not so.

Customer review rating 4.3/5

Ian Couples - 14/04/2019 AccorHotels certified review

Restraught needs more staff 2.5 hours from sit down to desert served not acceptable when room only two thirds full. Accommodation first rate along with grounds and breakfast. Staff very helpfull. Would stay again but dine elsewhere.

Feel special at Mercure Resort Hunter Valley Gardens

TripAdvisor rating 4.0/5

Adventure40716227861 Couples - 14/04/2019 TripAdvisor review

I would like to thank the staff of Accor Hunter Valley Resort for looking after us at recent stay. The office staff went out of their way to ensure our stay was a memorable one. This was our sixth stay at the hotel and every time we have been treated as if it was our first stay. I thoroughly recommend this hotel.

Room was dated and not cleaned properly.

Customer review rating 4.3/5

Anonymous Couples - 13/04/2019 AccorHotels certified review

Room was dated and not cleaned properly. Bathroom was covered in dust, and toilet bowl had hair and stains. One of the towel had blacks marks all over.

Thoroughly enjoyed our stay. Close to all the vineyards, nice breakfast and dinner and good value for money.

Customer review rating 4.3/5

Peter T. Couples - 13/04/2019 AccorHotels certified review

Staff were friendly and helpful, the room was quiet although a bit dated. Good value for money as breakfast was included and was nice and dinner was too. Ideally situated to the vineyards and the Irish Pub.

Excellent

Customer review rating 4.3/5

Anonymous Business - 13/04/2019 AccorHotels certified review

Great stay, friendly staff, clean room and great breakfast.

Customer review rating 4.3/5

Rosella Couples - 13/04/2019 AccorHotels certified review

A 2 night stay to enjoy the Pokolbin area.

Very relaxed and enjoyable

Customer review rating 4.3/5

Darryl Couples - 12/04/2019 AccorHotels certified review

Comfortable stay with good service and attention

A nice place to stop over

TripAdvisor rating 4.0/5

Peter M Couples - 12/04/2019 TripAdvisor review

My wife and I stayed here as a break from our trip home from Port Macquarie. Very central and staff were very nice. We chose the cheapest room and even so was very comfortable and roomy. Had dinner in the restaurant and the staff there were also very good. Would recommend this place to anyone that want/needs to stay in the Hunter Valley wine region. We will stay here again if in the area.

Convenient location

Customer review rating 4.3/5

Anonymous Couples - 11/04/2019 AccorHotels certified review

Good location, with shopping and dining options within walking distance. Also enjoyed dining in the restaurant. Found the bed pillows too hard, even though there were 6 pillows between 2 people to choose from. We found the reception and front entrance needed a good sweep and mop.

hotel is getting old

Customer review rating 4.3/5

Winky Families - 11/04/2019 AccorHotels certified review

not really good

Lovely Break and Stay

Customer review rating 4.3/5

Valerie M. Couples - 10/04/2019 AccorHotels certified review

We had a lovely room which was spacious, clean and a lovely courtyard outside. Breakfast was great, with my husband describing the ‘best scrambled eggs he has ever had!’ Dinner at Elements was equally enjoyable. Steak and salmon cooked to perfection.

Mercure Hunter Valley great location and facilities

Customer review rating 4.3/5

Kathy Couples - 09/04/2019 AccorHotels certified review

Enjoyed our stay, good location for walking to nearby wineries and the beautiful Hunter Valkey Gardens. Great room and facilities. Resort is looking a little tired and could do with an uplift, mainly outside paintwork.

Customer review rating 4.3/5

Sharon K. Families - 09/04/2019 AccorHotels certified review

Customer service was excellent. Rooms clean, little aged but had ambience. Staff helpful and friendly.

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