Hotel - ibis Antofagasta
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Antofagasta Hotel

3.5/5 662 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • Dogs up to 33 lb (15 kg) permitted
  • 100% non-smoking hotel
  • CERRO MORENO AIRPOR
  • Reception open 24 hours a day
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 140 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Safe deposit box in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Telephone
    • Direct dial telephone
    • DDI - Direct Dialing In
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 5,960 reviews

Our guest reviews for ibis Antofagasta

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 662 reviews
Marcelino Business - 04/09/2018 AccorHotels certified review
« 100% Recomendable »

Relajante

Eric S. Couples - 01/09/2018 AccorHotels certified review
« Good time in general »

The hotel is nice, clean and well located. Rooms and style standard Ibis. The personnel need training to be more professionals specifically when have to solve problems or answer important questions. At least that was my experience.

Travelling S. Business - 28/08/2018 AccorHotels certified review
« Short overnight stay »

Clean, tidy rooms in quiet environment. Breakfast was good, though the coffee could be better! Dinner in the restaurant was good quality and all in all, it was a satisfactory visit.

Anonymous Families - 21/08/2018 AccorHotels certified review
« Excelente »

Tranquila

Anonymous Business - 16/08/2018 AccorHotels certified review
« Agradable »

Experiancia agradable

Simon Z. Couples - 14/08/2018 AccorHotels certified review
« Could be better, customer service was top notch »

I was staying at a noisy room, asked room service to change me, they do. Then the next room has a noisy AC, so I asked again, and they change me again. And I was happy thereafter.

Erick Business - 14/08/2018 AccorHotels certified review
« Best quality/price »

Everything worked fine, hotel location is perfect and weekend price is great.

Miguel Couples - 12/08/2018 AccorHotels certified review
« Comfortable »

Very comfortable room and pleasant staff

Anonymous Business - 04/08/2018 AccorHotels certified review
« Pesimo »

no vale la pena

Maria C. Couples - 02/08/2018 AccorHotels certified review
« Regular »

Regular.

Juan G. G. F. Business - 23/07/2018 AccorHotels certified review
« Regular »

Regular

Jorge T. Families - 19/07/2018 AccorHotels certified review
« Agradable »

Grata

Sandra Business - 15/07/2018 AccorHotels certified review

Impecable

Amy T. Couples - 13/07/2018 AccorHotels certified review
« Comfortable with some inconvenience »

The room was nice and clean, the hotel restaurant was nicely decorated, the hotel location was convenient and the parking was too. The restaurant customer service wasn't good. We went twice. Both times, after receiving our order, we were never approached again by the staff to see if we wanted to order something else. Both times we had to walk up to the counter to get our bill. We were told that only one drink out of 8 drinks on the menu was available because they didn't have the ingredients for the others. Then we were overcharged for that one drink. We asked a different worker why they had so few ingredients to make drinks and he said that they were short-staffed and didn't want to take the time to make the more complicated drinks so they just offered the easiest drink on the menu (which the system overcharges). On our second night, our room filled with cigarette smoke which seemed to come in through the air conditioning unit. We called the reception and they said they would try to take care of it. The strong smoke smell stayed in our room for the rest of the night and reception never followed up with us even when we checked out. Also, both days, we were only given two big shower towels but no hand towels. We didn't say anything because we thought it was a mistake the first day but by the second day, we realized this was the housekeeper's standard practice. We feel this hotel and especially the restaurant have a lot of potential but they need to train the staff better. And although the staff told us they were short-staffed and too busy to make drinks, most of the time, they were hanging out together behind the counter talking with each other or texting on their cell phones. We still enjoyed our stay but we feel customer service needs to be improved.

Osvaldo M. Business - 11/07/2018 AccorHotels certified review
« good and confortable stay »

everything was ok, clean and quiet room to take a good rest, good breackfast

Javier Business - 17/06/2018 AccorHotels certified review
« Bad check in ruin everything »

We were waiting to be cheched in for about 50 min. Just 1 person where there working. Mattressss was bad and breakfast nothing really good to say either.

Anonymous Business - 16/06/2018 AccorHotels certified review
« Not bad »

Reception was clean, room was clean, door jammed a bit so I had to get help opening it. You also need chrome to connect to the wifi (FYI).

Raul C. Couples - 12/06/2018 AccorHotels certified review
« satisfactoria »

satisfactoria

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Raul, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Antofagasta. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Rolando Soto Pastorino Gerente General Ibis Antofagasta

David C. Z. Business - 10/06/2018 AccorHotels certified review

excellent

Our hotel has responded to the review
Our hotel has responded to the review

Estimado David, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Antofagasta. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Rolando Soto Pastorino Gerente General Ibis Antofagasta

Mirtha A. P. R. Friends - 29/05/2018 AccorHotels certified review
« SATISFECHO »

Satisfactoria

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Mirtha, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Antofagasta. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Rolando Soto Pastorino Gerente General Ibis Antofagasta

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