Hotel - ibis Antofagasta
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Antofagasta Hotel

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3.5/5 640 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 33529.00 CLP Non member rate
From 31852.55 CLP Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioning
  • CERRO MORENO AIRPOR
  • Reception open 24 hours a day
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 140 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Telephone
    • Direct dial telephone
    • DDI - Direct Dialing In
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 5,149 reviews

Our guest reviews for ibis Antofagasta

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 640 reviews
AccorHotels certified review
Aquiles E. M. Business - 12/04/2018
« Reconfortante »

Agradable

AccorHotels certified review
Nestor V. Couples - 06/04/2018
« Satisfactoria »

Normal

AccorHotels certified review
Anonymous Couples - 03/04/2018
« great »

Just nice, simply and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Rodrigo, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Antofagasta. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Rolando Soto Pastorino Gerente General Ibis Antofagasta

AccorHotels certified review
Humberto M. Business - 26/03/2018
« Satisfactoria »

Satisfactoria

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Humberto, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Antofagasta. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Rolando Soto Pastorino Gerente General Ibis Antofagasta

AccorHotels certified review
Italo Business - 12/03/2018
« insipida »

normal

AccorHotels certified review
Rod A. Business - 12/03/2018
« Disappointing »

The experience was not as good as it should. First, one of the waitress was not very kind. She was really very slow the first night. She took 10 min to take me a soda. I complained, and after that moment she always acted annoyed by my presence. The check out process was bad. I needed a late check out. I asked the people on the counter and they spended ten minutes on a computer, afterward they inform me "all set up". But no. Next day none knew about it. In fact, I was acussed by the head-waitress to having innored the check out time.

AccorHotels certified review
Esteban Couples - 23/02/2018
« Reconfortante »

Excelente, todo muy lindo

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Esteban, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Antofagasta. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Rolando Soto Pastorino Gerente General Ibis Antofagasta

AccorHotels certified review
Milton H. Business - 18/02/2018
« Just sleep no more »

Any special, simple room,

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Milton, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Antofagasta. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Rolando Soto Pastorino Gerente General Ibis Antofagasta

AccorHotels certified review
Vanessa P. Business - 17/02/2018
« Messy room and the smelly bathroom »

It wasn't good at all. I realized the houskeeping service is not the best level that a guest expect to have in every hotel. I believe one star hotel should keep good service and perfectly clean rooms the dame as a 5 stars hotel. At the end it makes all the good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Vanessa, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Antofagasta. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Rolando Soto Pastorino Gerente General Ibis Antofagasta

TripAdvisor review
Solo travel - 06/02/2018
« Service quality exceeded expectations »

I have complained several times about service quality in the city of Antofagasta. I am glad to have found the opposite at Ibis hotel Antofagasta. Service quality is better than other Ibis hotels in Chilean cities such as Santiago or Copiapó. Check in was fast and they offered me a complementary drink for my Accor Hotels membership. I didn't have to ask for it and that was appreciated. One problem I found at the room was the security box didn't work. This was the opportunity to test if they solve any problem within 15 minutes, as they advertise. I called the reception desk and in less than 10 minutes, the technician was at the room fixing the box. Problem solved. Restaurant personnel were very efficient. I would like to give a special mention to Maria for her kindness. Breakfast includes the IBIS basics such as bread, scrambled eggs, cheese, a variety of ham, variety of fruit, juice, coffee. I would like to highlight the pastries, prepared sandwiches, scrambled eggs with ham and waffles. Room and bathroom were clean. The TV worked with no problems. Fast internet connection. No problems at all during check-out.

AccorHotels certified review
Anonymous Families - 30/01/2018
« Maravillo »

Genial todo

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Katherine, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Antofagasta. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Rolando Soto Pastorino Gerente General Ibis Antofagasta

AccorHotels certified review
Jorge R. Families - 23/01/2018
« Service has been deteriorating over time »

Room and Bed OK, breakfast and service very poor

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Jorge, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Antofagasta. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Rolando Soto Pastorino Gerente General Ibis Antofagasta

AccorHotels certified review
Mabel Friends - 22/01/2018
« Muy acogedor »

Incomparable

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Mabel, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Antofagasta. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Rolando Soto Pastorino Gerente General Ibis Antofagasta

AccorHotels certified review
Oscar G. Families - 30/12/2017
« Comfortable, clean and affordable »

Comfortable, clean and affordable

AccorHotels certified review
Rod Solo - 21/12/2017
« It was a good experience. A little improving in the counter service will be good. »

I have two situation to comment. The eggs in the breakfast buffet were everyday over cooked. Second, one day a lady in the counter, after I asked her for a taxi, instead of calling one she direct me to look for one at the street. A little strange for me.

AccorHotels certified review
Katarazina Business - 13/12/2017

normal

AccorHotels certified review
Luis B. Business - 11/12/2017
« agradable »

En general agradable

AccorHotels certified review
Luciano Business - 14/11/2017
« confortable »

Muy satisfactoria

AccorHotels certified review
Hugo Couples - 05/11/2017
« Fue posible descansar »

Agradable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

AccorHotels certified review
Jorge Business - 20/10/2017
« confortable »

la ataeòn fluyò durante mi corta estadìa

Our hotel has responded to the review
Our hotel has responded to the review

Dear jorge rivera, We very much appreciate your comments regarding your stay at the ibis Antofagasta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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