ibis Concepción Hotel 3 stars

TripAdvisor rating 4.0/5 863 reviews
ibis Concepción
See on a map
+ 15 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Dogs up to 33 lb (15 kg) permittedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Concepción

Av San Andres 37
Lomas de San Andrees
4090205
concepcion
chile

Tel: +56412291900

Fax: (+56)41/2291999

Contact email

Check-in from 12h00

Check out up to 12h00

  • TERM BUS COLLAO :   Concepcion 0

  • By plane

    CARRIEL DEL SUR At 1.6km / 0.99 miles

  • By train

    ESTACION CENTRAL At 6.6km / 4.1 miles

GPS :-36.792289, -73.063167

Our accommodations

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Room with 1 double bed and 1 single bed for children

  • Max. number of persons: 3
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Regional

Contemporary wine bar for a dinner of discovery.

Dinner

19:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Concepción

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

10,905 reviews

tripadvisor

TripAdvisor Rating 4.0/5

863 reviews

Poor service and building quality

Customer review rating 4.2/5

Anonymous Business - 30/09/2019 AccorHotels review

The room had no air conditioning, it was extremely noisy and the staff did not have the interest or information to answer my questions.

not so bad

Customer review rating 4.2/5

Patricio V. Business - 27/09/2019 AccorHotels review

I think you can improve much more in comparison to Holiday inn which is much better in almost everything

Good

Customer review rating 4.2/5

Mariela Couples - 23/09/2019 AccorHotels review

Good

Recomendable

Customer review rating 4.2/5

Jorge Solo - 17/09/2019 AccorHotels review

Satisfactoria

Excelente

Customer review rating 4.2/5

Pamela B. L. Business - 16/09/2019 AccorHotels review

Rapido check in, todo impecable.

Estimada Srta b., Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Mayra Lopez Sub-gerente Ibis Concepción

could be better

Customer review rating 4.2/5

Paula P. Couples - 16/09/2019 AccorHotels review

i arrived in a hurry to leave and there was a problem with the reservations. People were trying their best to speed things up i liked that otherwise i could have been late for a doctor appointment. Our room's air conditioner was broken and it was really cold. Again the hotel personal was fast to act and gave us another room. The next day when i came back they forgot to replace the towels. Its really not a big thing i called and somebody showed up.The thing is i shouldnt have to do that. Also the bathrooom shower wasnt exactly sparkling clean and by that i mean there was black mold in several places. Still i like to come here because of the location and the price. The way things are meant to be here is more than enough to be comfortable, but when you dont get what is minimally expected it kind of makes a little eager to just go back home.

Dear Ms. P., Thank you for taking the time to tell us about your experience at the Ibis Concepcion. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Concepcion, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mayra Lopez Manager on Duty Ibis Concepcion

regulat good

Customer review rating 4.2/5

Pedro T. Business - 05/09/2019 AccorHotels review

Food at dinner time not good Breakfast buffet very good Room is clean , shower box has fungus No glass in bath of the room

Dear Mr. t., Thank you for taking the time to tell us about your experience at the ibis Concepcion. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mayra Lopez Manager on Duty Ibis Concepcion
Customer review rating 4.2/5

Mikko Business - 03/09/2019 AccorHotels review

Hotel was nice and clean. because i was staying over three weeks, i faced few very small problem. breakfast was good, but very limited and always same. Laundry service was expensive. In a reception and restaurant every one was friendly, but there was one very friendly in reception, young guy with glasses, he gave me lot of tips how to use local transportation and everything else. He also helped me, when i need to extended staying time, but hotel was full. did you have some accorhotels membership benefits? Nobody told me, that i can be membership. I would had be joined, if i would know about. i was about 25 nights. Thanks for everyone, who worked there.

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis Concepción. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have a lot of benefits of our Le Club´s member. We´ll send all the information directly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mayra Lopez Manager on Duty Ibis Concepción

Normal

Customer review rating 4.2/5

Iván Business - 28/08/2019 AccorHotels review

Normal

Little value for the money

Customer review rating 4.2/5

Gonzalo Business - 28/08/2019 AccorHotels review

- bathroom shower was dirty - bed mattress not comfortable enough - furniture highly simple - better options found for the same price (including breakfast)

Practico

Customer review rating 4.2/5

Anonymous Business - 26/08/2019 AccorHotels review

.

Customer review rating 4.2/5

Patricio V. Business - 19/08/2019 AccorHotels review

It was good

Dear Mr. v., We very much appreciate your comments regarding your stay at the ibis Concepción. It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mayra Lopez Duty on Manager Ibis Concepción

Not good

Customer review rating 4.2/5

Tasmi Business - 19/08/2019 AccorHotels review

The shower was not working. there are not carpet in the bedroom, the towels are very old. considering the price of the room. I am not going back and recommend your Hotel around Chile.

normal

Customer review rating 4.2/5

Ruben Couples - 06/08/2019 AccorHotels review

normal

comodo

Customer review rating 4.2/5

Alvaro Couples - 06/08/2019 AccorHotels review

comoda

Very Satisfied.

Customer review rating 4.2/5

Matthew S. Business - 03/08/2019 AccorHotels review

Parking: Excellent Room: Excellent Wifi: Not the Best but better than other hotels Hot Water and Bathroom: Excellent Breakfast: Excellent Reception: Excellent

Normal

Customer review rating 4.2/5

Víctor Couples - 30/07/2019 AccorHotels review

Normal

Nice staff

Customer review rating 4.2/5

Bruno L. Business - 29/07/2019 AccorHotels review

Nice staff and very helpfull

Dear Mr. L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mayra Lopez Sub-gerente Ibis Concepción

Thanks

Customer review rating 4.2/5

Ignacio Business - 28/07/2019 AccorHotels review

Very nice. Thanks.

Your rooms are to basic

Customer review rating 4.2/5

Katerina Business - 13/07/2019 AccorHotels review

Basic, poor

Our most recent 20 reviews

In partnership with TripAdvisor