Hotel - ibis Concepción
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Concepción Hotel

4.0/5 796 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 28571.00 CLP Non member rate
From 27142.45 CLP Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check In (Paying)
    • Late Check Out (Paying)
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 160 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Automatic temperature control
    • Baby bed
    • RJ 11 outlet
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
d
4.3/5 AccorHotels Rating 7,993 reviews

Our guest reviews for ibis Concepción

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 796 reviews
Marcelo Families - 16/07/2018 AccorHotels certified review
« Agradable »

Cumplió mis expectativas

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Sr. T., Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Ibis Concepción

Anonymous Business - 04/07/2018 AccorHotels certified review
« Horible »

I was not able to sleep because of a party The whole night in the room next door. Called the frontdesk several times, they only picked up the first time at 2400. And did nothing to the problem. Tryed to call after that but they did not pick up the phone. I wen physicaly down to the reseption at 0300 and explained, and still they did not do anything. At 0400 again I needed to go physicaly down to the front desk and we ended up moving me to a nother room. And I did not get any sleep that night. Worst hotel experience I ever had.

Alfredo S. M. Couples - 04/07/2018 AccorHotels certified review
« Hospitality Need Urgent Improvements »

Not too good! Despite I asked pay everything the day I did check in, the desk girl didn’t include the half of the breakfast and I was informed while I checked out. One bar attendant didn’t provide any bill to pay the bar consumption during the first night, just screamed the amount and for get details I had to moved to the cash for check the screen. Nobody said sorry because the mistake or for the bad service!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Ibis Concepcion. I am sorry that your service experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Concepcion, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Concepción

Anonymous Business - 28/06/2018 AccorHotels certified review
« Cómoda »

Satisfactoria

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Sr. n., Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Ibis Concepción

Edward R. C. Friends - 29/05/2018 AccorHotels certified review
« Perfect »

Agradable

Anonymous Business - 25/05/2018 AccorHotels certified review
« Good business trip »

Everything OK

Juan P. R. Business - 25/05/2018 AccorHotels certified review
« Comfortable but needs to improve some aspects »

Generally cozy place and well serviced. I'd recommend the improvement of the cleaning process since I found strains of hair in the sink and walls of the bathroom. Also, leaflets that you leave on the bed had shoe prints on the back.

Anonymous Business - 14/05/2018 AccorHotels certified review
« Brief stay »

My brief overnight stay was satisfactory. The room was perfect for my needs and the shower great. I found the dining area chilly. All staff were pleasant and attentive.

Francisco Business - 05/05/2018 AccorHotels certified review
« Satisfactoria »

Satisfactoria

Gaston P. Business - 01/05/2018 AccorHotels certified review
« Comoda »

Experiencia comoda

Pablo R. Business - 27/04/2018 AccorHotels certified review
« Just good »

I expected a little more overall, but the dinner in the restaurant was definitely poor.

Marcelo Business - 21/04/2018 AccorHotels certified review
« Comoda »

Grata

Tere Couples - 18/04/2018 AccorHotels certified review
« Cumple »

Agradable, puntual, muy amable

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Sra. H., Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verle de vuelta. Atentamente, Ibis Concepción

Luis Business - 16/04/2018 AccorHotels certified review
« grata »

grata

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Sr. S. Muchas Gracias por su calificación positiva acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Ibis Concepción

Juancarlos V. Couples - 03/04/2018 AccorHotels certified review
« Good facilities, poor maintenance »

Good building quality, but cleaning and maintenance in general was very poor. Special mention to stairs from lobby to parking: show definitely not care at all: spider nets in all the corners, dirty walls and steps, bad smelling

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Thank you for taking the time to tell us about your experience at the Ibis Concepcion. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Concepcion, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Concepción

Anonymous Couples - 19/03/2018 AccorHotels certified review
« Mr »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Concepción

.... Couples - 11/03/2018 AccorHotels certified review
« Good »

Nicr place and good staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Arellano, We very much appreciate your comments regarding your stay at the ibis Concepcion. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Concepción

Felipe Couples - 10/03/2018 AccorHotels certified review
« Deficiente »

Regular

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Sr. l., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Concepcion. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Reciba un cordial saludo. Ibis Concepción

Jorge P. Business - 09/03/2018 AccorHotels certified review
« excelente »

estadio muy satisfactoria

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Sr. p., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Concepcion. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Ibis Concepción

Daniel Couples - 06/03/2018 AccorHotels certified review
« TODO EXCELENTE »

No tuve ningun incoveniente

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Sr. Rojas, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Ibis Concepción

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