Novotel Kolkata - Hotel & Residences Hotel 5 stars

TripAdvisor rating 4.5/5 1,986 reviews
Novotel Kolkata - Hotel & Residences
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Hotel extras

  • Beautiful rooms and pet friendly serviced apartments with all modern facilities

  • Free WiFi access throughout the hotel

  • Indian, Italian and Continental cuisine with 24 x 7 Bar

  • Nearby shopping mall, Conventional center with one of the largest eco-friendly park.

  • Business centre and executive lounge

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • NETAJI BOSE INTLPaying
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Tennis
  • Boat excursions (Nearby)
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Kolkata - Hotel & Residences

CF 11 Action Area 1C
New Town Rajarhat
700156
kolkata
india

Tel: +913340323333

Fax: (+91)33/40323334

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    NETAJI BOSE INTL At 11km / 7 miles - Shuttle paying

  • By train

    HOWRAH STATION At 17km / 10 miles

GPS :22.579605, 88.461421

Our accommodations

Superior Room King Size Bed with WIFI.

  • Max. number of persons: 3
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Superior Room Twin Size Bed with WIFI.

  • Max. number of persons: 3
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Premier Room King Size Bed, Premier Lounge Access, 15% OFF on Food & Soft Drinks.

  • Max. number of persons: 3
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Premier Room Twin Beds, Premier Lounge Access, 15% OFF on Food & Soft Drinks.

  • Max. number of persons: 3
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Suite, Premier Lounge Access, Airport transfers, laundry, 15 Pct OFF on Food & Soft Beverage.

  • Max. number of persons: 3
  • Area: From 53
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Studio Apartment with Kitchenette, Premium WiFi, 15% OFF on Food & Soft Beverage.

  • Max. number of persons: 3
  • Area: From 44
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

1 Bedroom Apartment with Kitchen, Premium WiFi, 15% off on Food & Soft Beverage.

  • Max. number of persons: 3
  • Area: From 53
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Presidential Suite

  • Max. number of persons: 3
  • Area: From 232
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Our restaurants and bars

THE SQUARE

Type of cuisine: International

24h a day, enjoy a great experience. You are served freshly prepared meals, with a large choice of Asian and international specialities, a la minute cooking. Stylish designs bring European and Asian influences.

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

STUDIO - THE PAN-ASIAN GALERIE

Type of cuisine: Gourmet

Pan Asian Speciality restaurant serving tapas and delicacies from far east and south east asia

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DELICE - THE BAKESHOP

Type of cuisine: French

A bistro-style delicatessen featuring a wide array of breads, cakes, pastries, tarts, chocolates, macaroons served with hot and cold beverages convenient for take-away or a quick sit down bite.

Lunch

08:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CASCADES

Photo non contractuelle / Strictly non binding

The pool bar is set in an oasis of tranquility amidst lush green landscaping that is best enjoyed with custom-made cocktails and well-chosen menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SANTE

Photo non contractuelle / Strictly non binding

With a choice of signature beverages & sumptuous bites to go along with, the 24 HRS Lounge Bar next to the Lobby is an offering for relaxation for guests looking for a quick break or guests who wish to distress & enjoy in the ambience of a five star hotel

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 501

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 240 people

Find out more

Our guest reviews for
Novotel Kolkata - Hotel & Residences

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

3,875 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,986 reviews

Excellent!

Customer review rating 4.2/5

Bibhudatta P. Business - 07/10/2019 AccorHotels review

Needs little up gradation at Reception Executives. More variety of fruits in breakfast buffet

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Kolkata - Hotel & Residences. We are gratified with thankfulness for such an uplifting note of appreciation. As we vow to serve our guests with the best of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager

Ok, experience, smelly/stinky corridors

Customer review rating 4.2/5

Karthik Business - 07/10/2019 AccorHotels review

The stay was an average one given that its a 4+ star hotel. The food was just average, The corridors were stinky at best. The rooms were tidy but looked quite aged. Not maintained properly. If not for the proximity to the airport and work I would have avoided this place.

Dear Sir, Thank you for taking the time to share your stay experience at the Novotel Kolkata - Hotel & Residences with Ms. Martina Nameth. I am concerned that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandeep Johri General Manager

Great and satisfactory.

Customer review rating 4.2/5

Ankit C. Couples - 06/10/2019 AccorHotels review

Great upto the mark and professional. Was a lovely visit.

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Kolkata - Hotel & Residences. It gives us immense pleasure to learn that we could foster our team efforts to achieve common goals to meet your overall expectations during your stay. Heartfelt feedback like yours inspires each one of us to endeavor for establishing greater heights of hospitality standards. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager

Illegal and unethical practices by hotel

Customer review rating 4.2/5

Dharmendra Business - 05/10/2019 AccorHotels review

Hotel has not given me GST invoice despite of multiple requests. Hotel is trying to evade GST/tax which is illegal and unethical.

Dear Sir, Thank you for taking the time to share your stay experience at the Novotel Kolkata - Hotel & Residences with Ms. Martina Nameth. I am concerned that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. With regard to the Invoice copy, your reservation was made through a travel agent where in the bill for your stay will be provided by the travel agent. For your future booking you can book through accorhotels.com or you can contact our hotel reservations team . So that bill can be provided on departure. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandeep Johri General Manager

Not upto your standards

Customer review rating 4.2/5

Bharath Solo - 05/10/2019 AccorHotels review

I had choosed non smoking room and I got connection room. My room was full of cigarettes smoke because of someone else is smoking in room next to me and smoke was continously coming to my whole night. Not sure how anyone allowed to smoke in non smoking floor!!! And one more surprise is my blazer holder got missed in my room and I got it back after complaining.

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Kolkata - Hotel & Residences. It is concerning to know that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandeep Johri General Manager

Nice Stay

Customer review rating 4.2/5

C L. N. Couples - 01/10/2019 AccorHotels review

It was a nice stay at Hotel Novotel for 2 days in September 2019

Dear Sir , We very much appreciate your comments regarding your stay at the Novotel Kolkata - Hotel & Residences. Your wonderful feedback is indeed very gratifying and will be shared with the entire team. Your kind compliments of our property and services has just brightened our day. We strive to deliver the best experiences whenever possible and it was a pleasure for us to be at your service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager

Good comfortable stay

Customer review rating 4.2/5

Prashant Business - 30/09/2019 AccorHotels review

Stay was comfortable. good service, food quality is good

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Kolkata - Hotel & Residences. Your wonderful feedback is indeed very gratifying and will be shared with the entire team. Your kind compliments of our property and services has just brightened our day. We strive to deliver the best experiences whenever possible and it was a pleasure for us to be at your service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager

Very nice experience about all the services.

Customer review rating 4.2/5

Shripad J. Business - 30/09/2019 AccorHotels review

Very excellent. Wish to visit again & again.

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Kolkata - Hotel & Residences. It gives us immense pleasure to learn that we could foster our team efforts to achieve common goals to meet your overall expectations during your stay. Heartfelt feedback like yours inspires each one of us to endeavor for establishing greater heights of hospitality standards. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager

Real star of the property

Customer review rating 4.2/5

Himanshu Y. Business - 29/09/2019 AccorHotels review

The in room dining is the real star of the property, there detailing on the requirements are beyond exceptional as well as there will to provide personalised experience was truly commendable. The entire team deserves the shout out but my special appreciation for Chef Dipankar for not just over the board to provide the personalised experience as well as his culinary skills very refined. House keeping staff was very professional and efficient too. Lounge experience was the cherry on the top wonderful service and food Very satisfying stay, I would highly recommend it

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Kolkata - Hotel & Residences. We are delighted to have you and charmed to peruse your gladdening compliments which will support the team of our committed professionals to go past an additional road to make your stay noteworthy. Your feedback has been shared with the team especially Chef Dipankar and the who went the extra mile to ensure that you has a memorable stay. It has indeed made their day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager

Good

Customer review rating 4.2/5

Samir K. Business - 28/09/2019 AccorHotels review

The stay was good...Nothing to complain

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Kolkata - Hotel & Residences. We are overwhelmed to host you and delighted to read your heartening compliments which will encourage the team of our dedicated team to go beyond an extra mile to make your stay memorable each time you choose visit us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager
Customer review rating 4.2/5

Satish K. Business - 25/09/2019 AccorHotels review

Very pleasing. Kindly make arrangements for dropping at Airport (complementry)

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Kolkata - Hotel & Residences.. It is always a pleasure to receive positive rating. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. With regard to the Airport drop,We are pleased to inform you that do have room packages that include airport pick up and drop, should you wish to book those rates in the near future do log on to accorhotels.com or you can contact our hotel reservations team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager

SUPERB

Customer review rating 4.2/5

Vaishali K. Business - 25/09/2019 AccorHotels review

VERY GOOD & COMFORTABLE

Dear Madam, We very much appreciate your comments regarding your stay at the Novotel Kolkata - Hotel & Residences. The entire team is overjoyed to learn that you had a wonderful time during your stay with us. We as a team channelise our energy and efforts towards creating everlasting memories for all our guests. Your feedback has been forwarded to our team members who are thrilled to learn about your positive experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager

Stay in Novotel Kolkata was very comfortable and i enjoyed my stay

Customer review rating 4.2/5

Kiran C. Business - 23/09/2019 AccorHotels review

The rooms and washroom are big. Bed is cozy for a good night's sleep. The restaurant has wide option of food and dessert selection. Hotel staff is very friendly.

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Kolkata - Hotel & Residences. We are overwhelmed to host you and delighted to read your heartening compliments which will encourage the team of our dedicated team to go beyond an extra mile to make your stay memorable each time you choose visit us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager

Awesome Service and Facilities

Customer review rating 4.2/5

Shubham N. Business - 23/09/2019 AccorHotels review

This was my first business trip and the amazing hospitality and service at Novotel was fantastic.

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Kolkata - Hotel & Residences. Your wonderful feedback is indeed very gratifying and will be shared with the entire team. Your kind compliments of our property and services has just brightened our day. We strive to deliver the best experiences whenever possible and it was a pleasure for us to be at your service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager

Rejess C.

Customer review rating 4.2/5

Anonymous Business - 23/09/2019 AccorHotels review

Great services and well behaved staff.

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Kolkata - Hotel & Residences. It gives us immense pleasure to learn that we could foster our team efforts to achieve common goals to meet your overall expectations during your stay. Heartfelt feedback like yours inspires each one of us to endeavor for establishing greater heights of hospitality standards. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager

Good

Customer review rating 4.2/5

F. Business - 21/09/2019 AccorHotels review

Nice experiencing...very pleasant stay...excellent support staff... How ever there is scope to improvement in over all ambiance.

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Kolkata - Hotel & Residences. It gives us immense pleasure to learn that we could foster our team efforts to achieve common goals to meet your overall expectations during your stay. Heartfelt feedback like yours inspires each one of us to endeavor for establishing greater heights of hospitality standards. We have also noted the feedback shared with regards to the ambiance, for future improvements. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager

Excellent

Customer review rating 4.2/5

Pankaj J. Couples - 20/09/2019 AccorHotels review

Excellent

Dear Sr, Thank you for taking the time to tell us about your experience at the Novotel Kolkata - Hotel & Residences. We are truly charmed to realize that you had a wonderful experience and the warmth extended by the team made you feel comfortable. Our expressions of thankfulness have been imparted to the team which will motivate them to endeavor better execution with personalized care always. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager

Overall satisfying

Customer review rating 4.2/5

Anshuman Families - 20/09/2019 AccorHotels review

the building and setup is excellent. The table in the room for doing office work is too small, inadequate, rest is good.

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Kolkata - Hotel & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have taken note of your feedback and share with the concern department. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager

Great stay

Customer review rating 4.2/5

Nidish Business - 18/09/2019 AccorHotels review

Good rooms good food great service

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Kolkata - Hotel & Residences. Your wonderful feedback is indeed very gratifying and will be shared with the entire team.Your kind compliments of our property and services has just brightened our day. We strive to deliver the best experiences whenever possible and it was a pleasure for us to be at your service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager

Nice facility - great service

Customer review rating 4.2/5

Gene B. Business - 18/09/2019 AccorHotels review

I have been staying at this hotel on a regular basis for three years. The rooms are excellent, clean and well furnished. Service is superior throughout the hotel. Any complaints are addressed quickly and thoroughly. Food choices in the hotel are excellent with two fine restaurants including an Asian fusion restaurant that is pricey but well worth the cost. The regular restaurant has a good selection of Indian, other Asian and western foods. The fitness area is well equipped and has a staff to take care of your fitness experience. I enjoy my stays here.

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Kolkata - Hotel & Residences. The entire team is overjoyed to learn that you had a wonderful time during your stay with us. We as a team channelize our energy and efforts towards creating everlasting memories for all our guests. Your feedback has been forwarded to our team members who are thrilled to learn about your positive experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager
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