Hotel - Novotel Kolkata Hotel and Residences
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Novotel Hotel

Novotel Kolkata Hotel and Residences Hotel

CF 11 Action Area 1C  New Town Rajarhat 
700156  KOLKATA
INDIA

1,351 reviews
TripAdvisor Rating Based on 1,351 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • NETAJI BOSE INTL
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Tennis (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Boat excursions  (Nearby)

Catering

  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 340 rooms
  • 315 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 2,105 reviews

Our guest reviews for Novotel Kolkata Hotel and Residences

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,351 reviews
AccorHotels certified review
Abdul M. K. Business - 12/08/2017
« Felt loved and taken care of »

I would like to than the laundry team especially for getting my laundry done ahead of time and also taken care of at breakfast. Grateful for your care

AccorHotels certified review
Mahbubur R. Couples - 03/08/2017
« Mahbubur Rahman »

Decent and good location. Rooms are quite big and comfortable. Service was great. Need to improve breakfast menu.

AccorHotels certified review
Rajiv P. Business - 22/07/2017
« Excellent  »

Very good customer service, warm welcome Good variety of food

AccorHotels certified review
Sitesh M. Business - 21/07/2017
« Good hotel »

Good hotel. Overall value for money, though the rate is bit higher side. Few things could be better e.g. #1 No toothbrush, toothpaste, comb provided, which is essential #2 Latrine hand flusher quality was average. Switch was not working properly. #3 Latrine commode is bit high, difficult to sit for short height people

AccorHotels certified review
Vinod G. Business - 02/07/2017
« Second Home »

Check out my feedback on Trip Advisor.

AccorHotels certified review
Tgv P. Couples - 30/06/2017
« Very friendly hotel! »

People at every stage have been very friendly and efficient in making stay comfortable.

AccorHotels certified review
Kowshik B. Business - 29/06/2017
« Front Office and Housekeeping are great! Food and Beverage Production and Service specially in Coffee Shop is very bad »

We after a tiring day went to the coffee shop for a quick dinner, even the starters took more than 45 minutes to arrive. The quality of Food especially the Paneer Preparation was not up to the liking, we told the order taker in the table that please give me something which is spicy and unfortunately we got a preparation that had a sweet chutney inside as a filling. we did not even touch the dish, we ordered Prawn Malai curry, it was the worst prawn malai curry that i must had in my life, looked like prawns have been removed from freezer and tossed in a tasteless gravy. We took the food that was served on the plate and we returned the whole dish back. The team of chefs and food & beverage professionals came to see us in the table, they offered complimentary deserts, and gave some Paneer from your oriental restaurant, that was so sweet on his part, but i was shocked to see that Prawn Malai curry still appeared in my bill. I did not want to create as fuss, but kept me thinking is what Customer Service is all about.

AccorHotels certified review
Mrs C. C. Business - 26/06/2017
« Amazing hotel from start to finish »

Fabulous welcome, very clean and good facilities. Room was large and housekeeping were superb throughout my 2 week stay. Food was varied and extremely well presented and every day it was something I looked forward to eating. Service was excellent but at some times a bit too attentive at times as also felt a bit too constrictive as a European visitor. However I would rather too much customer service than not enough. The staff could not do enough for me or the party I was on business with. Thank you so much and I would recommend and also stay at again

AccorHotels certified review
Anonymous Business - 24/06/2017
« Mr Bermann »

An extremely pleasant stay

AccorHotels certified review
Santosh Business - 23/06/2017

Good Hospitality

AccorHotels certified review
Shan S. Business - 17/06/2017
« AWESOME  »

All the staff were great. let me start with the housekeeping sHUBHASH. He was just phenomenal. It made me feel at home. SAURAV at the gym is a rock star. i appreciate his attentiveness. BISHWAJIT at the bar was sensational. he remembered to call my room when i left some bag in the bar. very attentive. All Front desk staff were good, special mention to ALKA. Last but not the least.. Jai prakash is an amazing manager with customer service DNA. Only thing which didnt work for me. the crowd in the lobby area. given that you host so may events and "marrieges", it is not a good feeling for a business traveller to walk to a lobby after a long day. You could probably have a dedicated area for the group folks. that is my 2 cents. overall, i enjoyed the experience. Cheers

AccorHotels certified review
Rajesh G. Business - 17/06/2017
« comfotable »

it vas satisfying and seamless . be it reception room or restaurant it was great

AccorHotels certified review
Mohan S. Business - 17/06/2017
« Hosue keeping & Foods was not so good »

It was Good

AccorHotels certified review
D B. Business - 17/06/2017
« Not upto my expectation.  »

Room services were poor.

AccorHotels certified review
Bookr Business - 14/06/2017
« Satisfied »

The water flow in the toilet sink was defective.

AccorHotels certified review
Manish K. Business - 14/06/2017
« Good time spent in the hotel »

The overall experience was quite nice. Food and accommodation both were up to the mark. Hospitality also deserve a praise.

AccorHotels certified review
Arun K. S. Families - 13/06/2017
« A really great reception makes me feel like I have a great big warm heating pad all over me . »

Thank you for the warm reception we received upon our arrival. There was never a dull moment during my stay at your place.Dinner and breakfast absolutly delicious,your serving staff are very humble.Maintain this quality and service.

AccorHotels certified review
Natasha Couples - 13/06/2017
« Wonderful hotel! »

The staff is professional. Rooms are clean. And, breakfast is wonderful. Highly recommend!

AccorHotels certified review
Mike B. Business - 13/06/2017
« good »

hotel is very good apart from Lift access and restaurant service

AccorHotels certified review
Ravikiran A. Business - 12/06/2017
« No Safety in the Room....No First Aid Kit »

The Chair Kept in the Room is very Risky, Just small touch falling back. The legs (Bottom) of the Chair is Curved Shape and Not Standing on the Matt properly. My self fallen couple of times. Needs to be informed to Safety Department There is Not First Aid Kit Available at the Reception Counter. People looked at m when I asked for Fist Aid Kit. This is Shocking. A big Hotel is not having First Kit when required is Must be Notified and Escalated to to EHS and which I am going to Do

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