Hotel - ibis Merida
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Merida Hotel

4.0/5 596 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 685.76 MXN Non member rate
From 651.47 MXN Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 13h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 120 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 120 family rooms
  • Baby bed
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Opening windows
    • WiFi in your room
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Automatic temperature control
    • RJ 11 outlet
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
d
4.5/5 AccorHotels Rating 4,602 reviews

Our guest reviews for ibis Merida

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 596 reviews
Randy M. Business - 11/07/2018 AccorHotels certified review
« Good »

everything in the room was impeccable, breakfast very good. but the fact that a bussines class hotel does not have Wi-Fi its disappointing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Aidé Castellanos General Manager

Fernando Families - 09/07/2018 AccorHotels certified review
« Horrible bed »

Poor experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Aidé Castellanos General Manager

Carlos D. Couples - 09/07/2018 AccorHotels certified review
« It was awesome!!! »

I have been staying with Ibis hotels for the last 5 years. There rooms and prices are so affordable and the whole vibe is very welcoming. I would recommend them in a heartbeat, best service I've seen in a hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the ibis Merida. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aidé Castellanos General Manager

Martin A. Couples - 19/06/2018 AccorHotels certified review
« agradable »

agradable

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Martín A. Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Merida. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Aidé Castellanos General Manager

- Business - 11/06/2018 AccorHotels certified review
« NORMAL »

-

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Aidé Castellanos General Manager

Mario Families - 08/06/2018 AccorHotels certified review
« Poor quality »

Hotel does not measure up to international brand standards

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Aidé Castellanos General Manager

Miguel Families - 06/06/2018 AccorHotels certified review
« ok, a few minor details but ok »

Drink cocktails are advertised on the bar menu, but I was informed that cocktails are not served at all. Disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Aidé Castellanos General Manager

Carlos Couples - 05/06/2018 AccorHotels certified review
« Very good »

Vergy good :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aidé Castellanos General Manager

Eduardo Z. Families - 31/05/2018 AccorHotels certified review
« Loved it but I think the buffet was not good at all »

The rooms are nice and customer service from all the staff was amazing but the food wasn’t good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Aidé Castellanos General Manager

Andie Couples - 29/05/2018 AccorHotels certified review
« Good for business trips »

It was just what we needed for this trip. It’s definitely a practical hotel for business trips or short stays.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aidé Castellanos General Manager

Francisco Couples - 23/05/2018 AccorHotels certified review
« irrelevante »

IRRELEVANTE

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Aidé Castellanos General Manager

Richard S. Business - 21/05/2018 AccorHotels certified review
« Merida is Great »

Great stay. Rooms were comfortable. Great air conditioning. Great breakfast. Most affordable room in Merida.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aidé Castellanos General Manager

Adara Z. Families - 18/05/2018 AccorHotels certified review
« A nice place to stay »

Good location, clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aidé Castellanos General Manager

Anonymous Business - 11/05/2018 AccorHotels certified review
« Nada que resaltar »

Normal

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Narciso M., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Merida. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Thierry Pouzargues General Manager

Roxana Solo - 07/05/2018 AccorHotels certified review
« Good! »

It was very good, but it has small bedrooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roxana M., We very much appreciate your comments regarding your stay at the ibis Merida. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thierry Pouzargues General Manager

Alma Couples - 27/04/2018 AccorHotels certified review
« good »

First night towells were old and ripped. everything else ok

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Alma Emilia S., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Merida. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Thierry Pouzargues General Manager

Geo Couples - 23/04/2018 AccorHotels certified review
« good all around. real good for the on line special price with free breakfast. only complaint. single beds too small need to twin size to make me happy. »

very good as usual. only the 2 beds were too small. then need to be regular twin size. not the small ones you have in the room. we did not want a double bed unless it was a queen size. . one more thing is the coffee machine is no my favorite . need to have regular brewed coffee to make me happy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear George P., We very much appreciate your comments regarding your stay at the ibis Merida. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thierry Pouzargues General Manager

Sandra E. G. M. Solo - 21/04/2018 AccorHotels certified review
« Maravillosa »

Unica

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Sandra Edith Garcia M., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Merida. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Thierry Pouzargues General Manager

Diana Couples - 15/04/2018 AccorHotels certified review
« Regular »

Regular

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diana C., We very much appreciate your comments regarding your stay at the ibis Merida. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thierry Pouzargues General Manager

Dan L. Business - 12/04/2018 AccorHotels certified review
« I always enjoy staying in an IBIS Hotel, Mérida been on the same IBIS ßtandard! »

But..... Your A/C is not working well, it was very hot, specially at night! Merida is a Very Very hot place!! We need to really cool those rooms and I'm afraid you either control the a/c to a minimum level or they just don't work properly!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dan L., We very much appreciate your comments regarding your stay at the ibis Merida. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thierry Pouzargues General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 685.76 MXN Non member rate
From 651.47 MXN Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates