Hotel - ibis Merida
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Merida Hotel

4.0/5 606 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From
From 685.76 MXN Non member rate
From 651.47 MXN Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 13h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Conventions hotel
  • Self service business centre
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 120 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 120 family rooms
  • 6 connecting rooms
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 4,764 reviews

Our guest reviews for ibis Merida

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 606 reviews
Ramon A. Couples - 28/08/2018 AccorHotels certified review
« Discomfort feels like a prision »

It seemed like some sort of facility rather than hotel not a welcome vibe not from staff but from the way it’s designed colors too bland. A bit to small for me since I’m tall

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Aidé Castellanos General Manager

Juan C. P. P. Couples - 25/08/2018 AccorHotels certified review
« Good Hotel but need Maintenance »

The first room assigned at the 5th floor had a horrible smell of glue. We asked the reception to switch to a different floor. Now they gave us a room at the 4th floor. The new room had a problem with the access key. The receptionist tried to open the door using a master key but also faced the same issue. After several atempts the door opened. The above issues faced is a clear indication that such hotel lack good maintenace. Very bad experience indeed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Aidé Castellanos General Manager

Maria E. P. Business - 13/08/2018 AccorHotels certified review
« EXTREMADAMENTE SATISFECHA »

TRANQUILA Y AGRADABLE

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Aidé Castellanos General Manager

Fernando M. Business - 11/08/2018 AccorHotels certified review
« Clean and confortable »

Friendly staf , very good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aidé Castellanos General Manager

Salvador Business - 06/08/2018 AccorHotels certified review
« CONFORTABLE »

Amena

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Aidé Castellanos General Manager

Diana A. Couples - 02/08/2018 AccorHotels certified review

The room was very dusty, The A/C filters were dirty and the pillows were extremely bumpy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Aidé Castellanos General Manager

Tc H. Solo - 01/08/2018 AccorHotels certified review
« Nice Hotel »

I was staying at this hotel last minute due to losing my passport. This hotel was very helpful, clean, and the staff were very nice and pleasant. There is a restaurant inside that also have delicious food as well. Very close to the US Consulate office, where I was going and many places to shop and eat as well. You get a lot of culture experience as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aidé Castellanos General Manager

Anonymous Couples - 27/07/2018 AccorHotels certified review
« Agradable »

Excelente

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Aidé Castellanos General Manager

Randy M. Business - 11/07/2018 AccorHotels certified review
« Good »

everything in the room was impeccable, breakfast very good. but the fact that a bussines class hotel does not have Wi-Fi its disappointing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Aidé Castellanos General Manager

Fernando Families - 09/07/2018 AccorHotels certified review
« Horrible bed »

Poor experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Aidé Castellanos General Manager

Carlos D. Couples - 09/07/2018 AccorHotels certified review
« It was awesome!!! »

I have been staying with Ibis hotels for the last 5 years. There rooms and prices are so affordable and the whole vibe is very welcoming. I would recommend them in a heartbeat, best service I've seen in a hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the ibis Merida. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aidé Castellanos General Manager

Martin A. Couples - 19/06/2018 AccorHotels certified review
« agradable »

agradable

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Martín A. Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Merida. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Aidé Castellanos General Manager

- Business - 11/06/2018 AccorHotels certified review
« NORMAL »

-

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Aidé Castellanos General Manager

Mario Families - 08/06/2018 AccorHotels certified review
« Poor quality »

Hotel does not measure up to international brand standards

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Aidé Castellanos General Manager

Miguel Families - 06/06/2018 AccorHotels certified review
« ok, a few minor details but ok »

Drink cocktails are advertised on the bar menu, but I was informed that cocktails are not served at all. Disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Aidé Castellanos General Manager

Carlos Couples - 05/06/2018 AccorHotels certified review
« Very good »

Vergy good :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aidé Castellanos General Manager

Eduardo Z. Families - 31/05/2018 AccorHotels certified review
« Loved it but I think the buffet was not good at all »

The rooms are nice and customer service from all the staff was amazing but the food wasn’t good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Aidé Castellanos General Manager

Andie Couples - 29/05/2018 AccorHotels certified review
« Good for business trips »

It was just what we needed for this trip. It’s definitely a practical hotel for business trips or short stays.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aidé Castellanos General Manager

Francisco Couples - 23/05/2018 AccorHotels certified review
« irrelevante »

IRRELEVANTE

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Aidé Castellanos General Manager

Richard S. Business - 21/05/2018 AccorHotels certified review
« Merida is Great »

Great stay. Rooms were comfortable. Great air conditioning. Great breakfast. Most affordable room in Merida.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aidé Castellanos General Manager

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5.00P
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