ibis Merida Hotel 3 stars

TripAdvisor rating 4.0/5 637 reviews
ibis Merida
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+ 15 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Advantage 1

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 13h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Conventions hotel
  • Self service business centre

Hotel location

ibis Merida

Calle 58 A 495
Colonia Centro
97000
merida
mexico

Tel: +529992543800

Fax: (+52)9992543801

Contact email

Check-in from 15h00

Check out up to 13h00

  • By plane

    (MID) MANUEL REJON At 12km / 7.46 miles

  • By train

    CENTRAL AUTOBUSES At 3.2km / 1.99 miles

GPS :20.988889, -89.617973

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 6
  • Wireless internet in your room
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 6
  • Wireless internet in your room
  • Direct dial telephone

Room with 2 double beds

  • Max. number of persons: 4
  • Area: From 6
  • Wireless internet in your room
  • Direct dial telephone

Our restaurants and bars

Lunch

14:00 - 18:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS BAR

Photo non contractuelle / Strictly non binding

The Ibis bar is a friendly place, where everyone can get together and relax. Don't think twice, take some time to relax! We will serve you a drink and our snack service at the bar is available 24/7.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Merida

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,698 reviews

tripadvisor

TripAdvisor Rating 4.0/5

637 reviews

VACACIONES EN MERIDA

Customer review rating 4.4/5

Fernando D. L. C. R. T. Families - 08/10/2019 AccorHotels review

DE UNA MANERA NORMAL, MI ATENCION SE INTERESO POR LA CIUDAD DE MERIDA

Excellent

Customer review rating 4.4/5

Sergio Friends - 02/10/2019 AccorHotels review

Wonderful

Customer review rating 4.4/5

Anonymous Business - 24/09/2019 AccorHotels review

I would appreciate more supplies in the room, like soap, lotion and shampoo. Some of us customers don’t really bring any with us. Also, the toilet was leaking water. I checked out before it was repaired.

Dr. Sriram s.

Customer review rating 4.4/5

Sriram S. Families - 24/09/2019 AccorHotels review

GREAT MEMORABLE EXTRAORDINARY

NO PROBLEMS!

Customer review rating 4.4/5

Bob C. Solo - 24/09/2019 AccorHotels review

Had a nice and comfortable stay with NO problems and a healthy breakfast.

Sr.

Customer review rating 4.4/5

Francisco P. Business - 22/09/2019 AccorHotels review

Dear Sirs, Thanks for the comfort during my stay in IBIS Merida.

-------

Customer review rating 4.4/5

---- Business - 16/09/2019 AccorHotels review

Satisfactoria

SATISFACCION TOTAL

Customer review rating 4.4/5

Jorge M. L. V. Business - 30/08/2019 AccorHotels review

MUY SATISFACTORIA

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Aidé Castellanos General Manager

SATISFECHO

Customer review rating 4.4/5

Medardo A. M. Business - 28/08/2019 AccorHotels review

Agradable

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aidé Castellanos General Manager

Great stay!

Customer review rating 4.4/5

Tom H. Business - 28/08/2019 AccorHotels review

We selected this hotel because it is right next door to the US Consulate, the rooms were modern and affordable and they are a pet friendly property. We wrote to the hotel in advance to ask what if any special requirements they had for pets and did not receive a reply. Upon arrival, we learned that the hotel needs a copy of our dog's vaccinations. This wouldn't have been a problem, had we received a reply from the email we sent well in advance - it is hard to come by at 8pm at night, when the papers are 4 hours away. Eduardo was working and saved the day - he allowed us to have our vet forward the documents in the morning and held on to a cash deposit to keep us honest. He was very helpful, providing dining recommendations that were fantastic. The room was clean, comfortable and very well designed, we had a perfect visit and look forward to our next trip to Merida. Thanks Eduardo!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aidé Castellanos General Manager
Customer review rating 4.4/5

Julio C. M. Business - 13/08/2019 AccorHotels review

AGRADABLE

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aidé Castellanos General Manager

should be better

Customer review rating 4.4/5

Hugo C. Solo - 12/08/2019 AccorHotels review

No cold water on shower, only warm-hot. They closed the bar at 9 pm - they finally served me a drink after my strong complaint about it.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Aidé Castellanos General Manager

Great value!

Customer review rating 4.4/5

Miguel Families - 11/08/2019 AccorHotels review

4th time I stay. Great value, nice workers, clean room. Excellent service.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aidé Castellanos General Manager

Good price / value

Customer review rating 4.4/5

Sergio Business - 06/08/2019 AccorHotels review

Everything great, except for the check-in process, the lady at the reception wasn’t very knowledgeable of all the processes, even asking me what was the amount of my open voucher ... :-/ also, very difficult to call reception since (I noticed later) people take reservation calls.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Aidé Castellanos General Manager

comfortable

Customer review rating 4.4/5

Alejandra Families - 24/07/2019 AccorHotels review

It was fine, specially the service at the check in, the staff is very friendly.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aidé Castellanos General Manager

It had everything my wife and I were looking for in a moderately-priced hotel.

Customer review rating 4.4/5

Terrence Q. Couples - 22/07/2019 AccorHotels review

All the staff, from the front desk to the bar/restaurant area, were very helpful and friendly. Accommodations were very clean. The location is excellent as it is walking distance from many restaurants, the ADO Paseo 60 bus terminal, and Paseo de Montejo.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aidé Castellanos General Manager

Agradable

Customer review rating 4.4/5

Anonymous Families - 22/07/2019 AccorHotels review

Placentera

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aidé Castellanos General Manager

Just Ok.

Customer review rating 4.4/5

Santiago P. I. Business - 15/07/2019 AccorHotels review

Just ok. The AC in the room wasn't working properly and I found a tiny roach in my bed. I had to switch rooms.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Aidé Castellanos General Manager

Agradable

Customer review rating 4.4/5

José C. M. Business - 24/06/2019 AccorHotels review

Agradable y confortable

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Aidé Castellanos General Manager

Cómoda

Customer review rating 4.4/5

Mauricio R. C. Business - 14/06/2019 AccorHotels review

Tranquila, confortable

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente,
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