Novotel Mumbai Juhu Beach Hotel 0 star

TripAdvisor rating 3.5/5 2,373 reviews
Novotel Mumbai Juhu Beach
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Hotel extras

  • 20 mins from Airport, Beachfront hotel in Juhu overlooking Arabian Sea

  • Gada da Vida - Chic sea lounge overlooking the sea

  • Fitness Centre and outdoor swimming pool to soak yourself in the sun

  • Premier Rooms - lounge access with free cocktails for 2 hours and airport transfers free.

  • Rooms are currently under renovation. There will be minimal noise from 0900 a.m. to 7 p.m.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Airport shuttle
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 5 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Mumbai Juhu Beach

Balraj Sahani Marg
Juhu Beach
400 049
mumbai
india

Tel: +912266934444

Fax: (+91)22/66934455

Contact email

Check-in from 15h00

Check out up to 12h00

  • JUHU BUS STOP, 500M, 5 MINS :  

  • DN NAGAR METRO, 3 KM :  

  • By plane

    CHHATRAPATI SHIVAJI INTL AIRPORT At 8km / 4.97 miles - Shuttle paying

  • By plane

    DOMESTIC AIRPORT At 5.5km / 3.42 miles - Shuttle paying

  • By helicopter

    JUHU AERODROME, 10 MINS At 2.5km / 1.55 miles

  • By car

    COLABA, GATEWAY OF INDIA At 28km / 17.4 miles

  • By car

    MARINE DRIVE At 28km / 17.4 miles

  • By car

    WESTERN EXPRESS HIGHWAY At 4.5km / 2.8 miles

  • By train

    VILE PARLE STATION At 2.3km / 1.43 miles

GPS :19.108683, 72.824364

Our accommodations

Hotel offers 203 modern and spacious well rooms and suites with backdrops of Mumbai city. Book ocean view rooms to enjoy view of the Arabian sea. Room features, mini-bar, shower cubicle, bathroom amenities, free WiFi and working desk. Premier rooms and Suites offer access to Premier lounge with complimentary cocktail hours from 6pm to 8pm, airport transfers and 50% discount on laundry.

Superior King Bed City View

  • Max. number of persons: ‌3
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Twin Bed City View

  • Max. number of persons: ‌3
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior King Bed Ocean View

  • Max. number of persons: ‌3
  • Area: From 29
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Twin Bed Ocean View

  • Max. number of persons: ‌3
  • Area: From 29
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Premier King Bed City View, Premier lounge access, Two way Airport Transfers

  • Max. number of persons: ‌3
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Premier Twin Bed City View, Premier Lounge access, Two way airport transfers

  • Max. number of persons: ‌3
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Premier King Bed Ocean View, Premier Lounge Access, Two Way Airport Transfer

  • Max. number of persons: ‌3
  • Area: From 29
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Suite King Bed City View, Premier Lounge Access, Two Way Airport Transfer

  • Max. number of persons: ‌3
  • Area: From 55
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Suite King Bed Ocean View, Premier Lounge Access, Two Way Airport Transfer

  • Max. number of persons: ‌3
  • Area: From 55
  • Views: Ocean/Sea view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Royal Suite King Bed Ocean View

  • Max. number of persons: ‌6
  • Area: From 83
  • Views: Ocean/Sea view, Pool side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

SAMPAN-CHINESE DINING

Type of cuisine: Chinese

A legendary fine dining restaurant, located at the lobby level, serves delicious Chinese cuisine hand-crafted by our chefs.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SQUARE-PAN-INDIAN ALL DAY

Type of cuisine: Cafe

Our signature restaurant, serves a mélange of pan-Indian and world cuisines, 24 hrs a day. Located at the lobby level offering a lavish buffet & à-la-carte service, we recommend that you make prior reservations for lunch and dinner.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAGEECHA-INDIAN DINING

Type of cuisine: Regional

Seasonal, terrace restaurant, features the forgotten recipes of ancient India painstakingly created by our chefs as a special, unlimited four course treats by the poolside.

Dinner

18:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OLIO-ITALIAN DINING

Type of cuisine: Italian

Olio means 'oil' in Italian. The name signifies the essence of the restaurant. Our specialty restaurant features live cooking, authentic Italian wood-fired pizza ovens. Located at the lobby level.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PECHE MIGNON

Type of cuisine: French

Juhu's Only French Pâtisserie, presents a lavish array of fresh and vibrantly flavoured pastries, breads with a variety of chocolates that are sure to hit every sweet spot. Located at the lobby level it produces luxurious and whimsical creations

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PREMIER LOUNGE

Photo non contractuelle / Strictly non binding

Enjoy tailored services with exclusive Premier Lounge access: breakfast, unlimited Internet, secretarial services, business center/meeting room use, express check in/out, airport transfers, tea/coffee, and evening cocktails. Upgrade fee applies.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GADDA DA VIDA-CHIC SEA LOUNGE

Photo non contractuelle / Strictly non binding

Relax and enjoy modern contemporary music and a view of the Arabian Sea while sipping a cocktail in this chic sea lounge. Gadda da Vida is located at the lobby level and offers creative food and a wide range of beverages.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 440 m²

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Mumbai Juhu Beach

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.5/5

4,452 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

2,373 reviews

everything good except check in

Customer review rating 3.5/5

Rishi K. Families - 18/06/2019 AccorHotels certified review

stay was very good outstanding hospitalitity everything was perfect except the check in experience was bad. had done an online check in and requested for an early check in ... however we reached there at 11am and were made to wait for good two hours saying that room is not ready ...intially we were told it will be ready in 30 minutes...

Terrible

Customer review rating 3.5/5

Tejal P. Business - 17/06/2019 AccorHotels certified review

The most disorganised hotel I have stayed in. The reception staff are like headless chickens

Dear Tejal P., Thank you for taking the time to tell us about your experience at the Novotel Mumbai Juhu Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address your concerns with the team and prevent future occurrence of the same. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gorav Arora General Manager

Excellent hotel and wonderful services..

Customer review rating 3.5/5

Atul G. Families - 17/06/2019 AccorHotels certified review

Novotel Juhu team is wonderful and our stay in was great...

Not up to the mark

Customer review rating 3.5/5

Shweta S. Families - 17/06/2019 AccorHotels certified review

Very non cooperative staff. No one takes call.it doesn’t match Novotel standards

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Mumbai Juhu Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am deeply concerned about the comfort of our guests as it is our constant endeavor to create an experience of warm hospitality and impeccable service for all our valued guests so please rest assured that we have addressed your concerns with the respective teams to prevent future occurrence of the same. I trust you will not let this incident mar your perception of our service standards and will give us another opportunity to serve you again in the very near future. Sincerely, Gorav Arora General Manager

Very good hotel which ticks most of the boxes

Customer review rating 3.5/5

Mohit S. Business - 17/06/2019 AccorHotels certified review

Novotel is a well located hotel in the Juhu area with good amenities and staff. The only issue is that the hotel is popular thus u need to be specific with ur checkin and checkout timings.

Dear Mohit s., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, please feel free to contact me for any assistance during your next stay with us. Sincerely, Gorav Arora General Manager

The room allotted for 3 pax was very small

Customer review rating 3.5/5

Ayushi S. Friends - 17/06/2019 AccorHotels certified review

The room allotted in the category booked for 3 pax occupancy was very small.

Fantastic stay as always at the Novotel

Customer review rating 3.5/5

Dipak V. Business - 16/06/2019 AccorHotels certified review

I stay at the Novotel in Mumbai regularly and each and every time my stay is pleasant and service is excellent.

Dear Deepak V., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav Arora General Manager

Awful hotel- avoid!

Customer review rating 3.5/5

Shana Families - 16/06/2019 AccorHotels certified review

We booked this hotel for wedding shopping, the experience was poor from the start when i had contacted the hotel to organise a transfer to receive no reply. Then when arrived we asked for both rooms to be on the same floor. We were advised at the time this was no available and we would be contacted as soon as we could move. For the entire duration we had hassle consistently with key cards not working in the lifts while travelling to and from both rooms, and numerous visits to reception to sort this to get very little help. We often saw reception staff huff as we approached stating the reoccurring problem. Despite the difficulties we were planning to extend our stay due to convenience and were initially advised there was capacity to do so, to then be told at the last minute the rooms had been taken and we had to move hotels. I had never been so glad to leave a hotel before, awful service! The only good thing about this place is Akshay from house keeping who always left something special in our room, apart from him this hotel is a disgrace!

Dear Roshni R., Thank you for taking the time to tell us about your experience at the Novotel Mumbai Juhu Beach. It is truly saddening to read that your experience did not meet your expectations; please allow me to express my sincerest apologies for your understandable dissatisfaction. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have addressed your feedback with the respective teams to prevent future occurrence of the same. We appreciate your sharing your concerns and would like to assure you further that your observations are not reflective of our normal guest service standards and would request you to give us another opportunity to display that to you during your next stay with us. Sincerely, Gorav Arora General Manager

Too busy to care

Customer review rating 3.5/5

Pameline M. Families - 15/06/2019 AccorHotels certified review

We stayed at Novotel Juhu for 3nights, 1st day we asked to clean just the washroom since my sister wasn’t well, but after that no one bothered to come and clean our room in spite of we leaving the indicator on to clean the room and in spite of we asking the cleaners and front desk. We returned to a room that was left as it is for 8hrs. Then at 12am had to ask the front desk to send someone to clean at least the washrooms!! Another thing is the hotel room walls are paper thin! Our next door roomies were bunch of rowdies who were extremely loud and eventually we had to complain about the annoying noise! Only thing I have to say good about is that the employees are polite and helpful probably the only good thing. Location of course brings all the attention to this place... other than that it’s overpriced for the services and quality.. we paid approximately 40k for a 3 night stay we could have got better!

Dear Pameline M., Namaste from Novotel Mumbai Juhu Beach. It is truly saddening to know that your overall stay experience did not match your expectations. Please accept my sincere apologies for the same. However, I am glad that my colleague could connect with you to address your concerns directly. Please rest assured, the gaps that your valuable feedback has highlighted have been addressed with the concerned departments to ensure that such lapse doesn't reoccur in the future. I trust you will not let this incident mar your perception of our service standards and will give us another opportunity to serve you again in the very near future. Warm Regards, Gorav Arora General Manager

Not satisfied

Customer review rating 3.5/5

Amit S. Couples - 13/06/2019 AccorHotels certified review

Being known to your team that Its first experience at after marrige at novatel there is no special treatment for couple

Dear Mr. s., Thank you for taking the time to tell us about your experience at the Novotel Mumbai Juhu Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gorav ARORA General Manager

Unsatisfactory

Customer review rating 3.5/5

Zaman Families - 13/06/2019 AccorHotels certified review

Nothing was good other than the location. Very poor ,slow, unfriendly service.

Dear Atm S., Thank you for taking the time to tell us about your experience at the Novotel Mumbai Juhu Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that your feedback was addressed with our team for their immediate attention to ensure that such lapse doesn't reoccur in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Gorav Arora, General Manager
Customer review rating 3.5/5

Magnus Friends - 13/06/2019 AccorHotels certified review

Some waiting on getting the room. The pool area need to be Redecorate but the night watch had amazing service

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. Have taken note of your feedback and will have the same checked and corrected . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav ARORA General Manager
Customer review rating 3.5/5

Anand V. Families - 13/06/2019 AccorHotels certified review

Good

Dear Mr. V., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav ARORA General Manager

Excellent and awesome stay

Customer review rating 3.5/5

Ganesh K. Families - 12/06/2019 AccorHotels certified review

Everything was awesome through out check in to check out.....Hotel crew member was very efficient ,humble, pro active and attentive...Room design are fabulous,room service were excellent and house keeping provided and maintained a hotel very effectively.......in sort hotel are awesome

Dear Mr. k., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav ARORA General Manager

Nice experience

Customer review rating 3.5/5

T. S. K. Families - 12/06/2019 AccorHotels certified review

Pleasant stay

Dear Mr. T., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav ARORA General Manager

Great hospitality, but the rooms need more work. 529 and 531 had air conditioning issues, 529 had drainage issues as well.

Customer review rating 3.5/5

Aastha K. Families - 12/06/2019 AccorHotels certified review

Overall stay was good, my only concern is the area facing the beach. As a guest of the hotel, one should not be restricted to not sit at a particular area so that the hotel can charge you a bomb.. we are a family of 4, and wanted to just enjoy the sea breeze and view.. there’s a sea facing area which has been made into a bar, to sit there one needs to pay 1200 per person.. there’s a grass area right in front of the bar, and the management doesn’t even allow the guests to sit there.. it was ridiculous.. To top it, the food and drinks are exorbitantly priced.. you should not be charging your guests a fee to sit in the hotel property.. I was highly disappointed!!

Dear Ms. K., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. Have taken note of your feedback shared with regards to the AC temp and drainage and will have the same corrected. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav ARORA General Manager

Not up to mark

Customer review rating 3.5/5

Asha P. Families - 11/06/2019 AccorHotels certified review

Frankly speaking this is the most unfortunate stay I ever stay during my trips. No proper house keeping poor pool maintenance.

Dear Ms. P., Thank you for taking the time to tell us about your experience at the Novotel Mumbai Juhu Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gorav ARORA General Manager

Ok ok

Customer review rating 3.5/5

A. Business - 11/06/2019 AccorHotels certified review

Not good

Dear Mr. A., Thank you for taking the time to tell us about your experience at the Novotel Mumbai Juhu Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gorav ARORA General Manager
Customer review rating 3.5/5

Sai C. Business - 11/06/2019 AccorHotels certified review

Excellent thank u so much for cooperation

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav ARORA General Manager

Ms Bhupinder M.

Customer review rating 3.5/5

Anonymous Families - 10/06/2019 AccorHotels certified review

Hello , The over all experience was okay . Personally , I found the room bathrooms were not up to the mark of cleanliness even after advising the housekeeping . The Resturant Bageecha , u need to consider Ala cart menu option.

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Novotel Mumbai Juhu Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Have taken note of your feedback and will have the same check and corrected so that same should not be the same case in future. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gorav ARORA General Manager
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