Hotel - Novotel Mumbai Juhu Beach
Novotel Hotel Novotel Hotel

Novotel Mumbai Juhu Beach Hotel

3.5/5 2,293 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Airport shuttle
    • CHHATRAPATI SHIVAJI INTL AIRPORT (Paying)
    • DOMESTIC AIRPORT (Paying)
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
    • Natural swimming pool
  • Fitness centre
  • Well-being
    • Massage
    • Sauna
    • Tanning salon

Catering

  • Breakfast
  • 5 restaurant(s)
  • 2 bar(s)
  • Room service
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Chic in decor and design aesthetics, starting at 29 Sqm the hotel comprises of 203 guest rooms which is inclusive of 131 Superior Rooms, 60 Premier Rooms, and 12 suites. Guests can choose between city facing and ocean facing rooms.

  • 203 rooms
  • 164 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 24 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Microwave in Royal Suite
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

3.5/5 AccorHotels Rating 3,974 reviews

Our guest reviews for Novotel Mumbai Juhu Beach

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 2,293 reviews
P. Families - 18/01/2019 AccorHotels certified review
« Room stay and amenities »

We had a horrible experience in Novotel hotel , as our stay for one night , we had to change 3 rooms , as the AC , was not working , and also , the amenity area of the hotel , near the swimming pool , area around the pool etc, the entire open area , meant only for the hotel residents , was given away , for the full day / night , for a birthday party , as the Novotel hotel , management was getting s huge amount of money, in turn , the residents , were extremely inconvenienced , as we could not use any facilities of the hotel at all ... The above was agreed , by the entire management , staff of the hotel ... Attraction of money / business , has put guests in a very bad taste of the reputed hotel .. Same should not happen again , and only a small area should be given to the outsiders for parties etc ...

Elizabeth M. Business - 18/01/2019 AccorHotels certified review
« excellent »

I really want to thank Chaya from the reception who helped in seamless check in and check out

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shalaka Pisat

Dilip S. Couples - 18/01/2019 AccorHotels certified review
« Housekeeping and restaurant service excellent. Intial reception service - problems on communication. »

As mentioned initial reception service- problems on communication. Rooms were beautiful. Found restaurant costs on food items very high compared to UK costs.

Kanti &. G. B. Friends - 17/01/2019 AccorHotels certified review
« excellent »

the best

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shalaka Pisat

Keith Business - 16/01/2019 AccorHotels certified review
« Great location »

I enjoyed my short stay, I love the hotel location with the open access to the beach from the nearby street. I made a request for a late checkout, which was acknowledged via email, however when I checked in the front desk knew nothing of it. The room key did not work great with the elevator and the room door. Either the readers are old or the cards are old. It took a lot of tries to use the room cards successfully.

Prachi H. S. Business - 15/01/2019 AccorHotels certified review
« Great Property and its Staff but needs improvement in Indian cuisine & house keeping »

Great Property and its Staff but needs improvement in Indian cuisine & house keeping services, the toilet seats were always dirty even after house keeping, including the carpets that always smelled and looked dirty, the soap and cream quality is very poor in the rooms, few times when i called for bell desk to come and carry some stuff of mien to my car they took ages to come, but in all this just cos few of ur staff are so kind like the breakfast team for example, the boy in black and white attire name i forgot and that tall guy in brown colored chef attire.

Arpan S. Business - 15/01/2019 AccorHotels certified review
« Wonderful view, Awesome service, live carefree. »

The room has an amazing view. I loved the breakfast options. Do take a walk along the pool after your breakfast. The housekeeping staff maintain the room very well. The laundry service is good but they might forget to pick up the laundry kept in the room. Do inform them on call.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shalaka Pisat

Bill K. Business - 14/01/2019 AccorHotels certified review
« Great service and room »

Loved staying at the Novatel Juhu beach. Room was clean and spacious, food was excellent and service was impeccable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shalaka Pisat

Karn K. Friends - 14/01/2019 AccorHotels certified review
« Mr »

The hotel room was ok. The remote wasn't working properly. The 7th floor was looking like a hospital as the colour was not giving a good vibe. The room also was coloured white . The lunch buffet was good

Poonam Families - 14/01/2019 AccorHotels certified review
« Good »

We arrived quiet late to the hotel, no welcome drink was offered and my room was not ready disprite having booked the hotel in May. Thank good my parents had a room where I waited... clearly shows that staff were not organised and hence I had to wait. Just not professional, specially when check in is at 2pm onwards

Usama Business - 13/01/2019 AccorHotels certified review
« Noisy hotel »

The room meant for double occupancy , had amenities for only one person???

Alwyn Families - 13/01/2019 AccorHotels certified review

Ac wasn’t working we weren’t able to sleep

Amit J. Families - 10/01/2019 AccorHotels certified review

Awesome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shalaka Pisat

Sanj Families - 10/01/2019 AccorHotels certified review
« Neutral »

The rooms need to be renovated. I paid a lot of money to stay there for just 3 nights and possibly got the worst room. The shower head was broken and the bathroom tap looked loose and seemed like it could come off. The bathroom has no lock so lack of privacy and you could still view someone showering through the gaps. The privacy screen needs to be from inside. Room service often forgot to provide some utensils. Food is way over priced. Not sure if I will stay or recommend friends to stay there. The only positive is the poolside but even that was allblocked off for private functions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Mumbai Juhu Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we are taking appropriate measures to work on all the issues as highlighted in your review. I would also like to take this opportunity to inform you that, we are taking measures to upgrade our rooms and have already initiated this job. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shalaka Pisat

Ajay G. Families - 09/01/2019 AccorHotels certified review

Excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shalaka Pisat

E Families - 08/01/2019 AccorHotels certified review
« No real hospitality »

There are better hotels in Mumbai at a cheaper rate. As soon as we arrived, we found dirty mugs in the room and realised there is construction work going on on the level above - should have been notified about this earlier!!

Anonymous Couples - 08/01/2019 AccorHotels certified review
« Great New Years »

Excellent hotel, friendly staff, excellent security, executive lounge was amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shalaka Pisat

Kíťťü Families - 08/01/2019 AccorHotels certified review
« my overall experience was great. »

The front Desk staff is extremely helpful. Special thanx to chavi and Abhishek. The staff in coffee Shop was very time smiling through. The Food was also very nice. altogether it was a great experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shalaka Pisat

Huzaifa S. Families - 07/01/2019 AccorHotels certified review
« EXCELLENT »

AMAZING

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shalaka Pisat

Pravin K. S. Business - 07/01/2019 AccorHotels certified review
« Extremely good »

House keeping excellent, room service excellent, location excellent, value for money, staff cooperative and very supportive.

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