Hotel - Novotel Mumbai Juhu Beach
section.presentation.hotel.accorhotels
Novotel Hotel

Novotel Mumbai Juhu Beach Hotel

Balraj Sahani Marg  Juhu Beach 
400 049  MUMBAI
INDIA

1,963 reviews
TripAdvisor Rating Based on 1,963 reviews
See rates
Best price guarantee
From
From 7000.00 INR Non member rate
From 7000.00 INR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
    • Natural swimming pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • CHHATRAPATI SHIVAJI
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
    • Natural swimming pool
  • Fitness centre
  • Well-being
    • Massage
    • Tanning salon

Catering

  • 5 restaurant(s)
  • 2 bar(s)
  • Room service
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 203 rooms
  • 164 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 24 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Microwave in Royal Suite
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

3.5/5 AccorHotels Rating Based on 2,483 reviews

Our guest reviews for Novotel Mumbai Juhu Beach

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,963 reviews
AccorHotels certified review
Pardeep J. Business - 14/09/2017
« Extremely poor maintenance of hotel rooms,corridor, carpet smelling like anything , insects crawling,dampness »

Bad experience at check in counter, booked with Goibibo, front desk refused to honour goibibo booking references, had to sort it out after getting call with goibibo call centre, that to from my cell phone, it took 45 minutes, no one cared to offer a glass of water. Very bad hospitality.

AccorHotels certified review
Mitesh S. Families - 14/09/2017
« Stay was good »

Everything was good but twice i complaint for ac problem they even shifted my room but i dont know ac wasnt working properly . And it wasnt going below 21. Because of which was feeling saffocated.

AccorHotels certified review
Sk Business - 14/09/2017
« Badly maintained property and rooms »

The hotel room was really badly maintained, and it had a very damp and musky smell. This was not expected of a Novotel property. In fact this seems to be a recurring experience at your Juhu property, where the rooms dont seem to be aired too much and has a very damp / musky smell. This time around, it even led to me contracting a bad cold and flu because of the room.

AccorHotels certified review
Dr.ramananda. Families - 14/09/2017
« Excellent Stay !!! »

Reception desk ...Personals were too gud....Wonderful stay ! Nice ocean view ..delicious food ! Enjoyed my stay ..Also the taxi driver Mehta ..took us around Mumbai was very humble n great tourist guide. I would like to visit again Soon .

AccorHotels certified review
Anant R. Couples - 14/09/2017
« Satisfied »

Nice and happy staying. Enjoyed a lot. only TV volume was very low.

AccorHotels certified review
Reshma K. Families - 13/09/2017
« It was very relaxing »

Novotel is THE place to feel pampered. The staff is extremely courteous and helpful. Am looking foward to my next stay .

AccorHotels certified review
R. R. Couples - 13/09/2017
« R. R. »

We had a wonderful experience staying at Novotel Hotel. Desk staff were very co-operative and supported us in all manner. The Room Service was excellent and also the Restaurant helped us to celebrate our WA.

AccorHotels certified review
Ruchi Business - 13/09/2017
« Unsatisfactory! »

The room was stinking, the carpet was dirty with food n hair! It was disgusting! I then spoke to the duty manager who helped me shift to a better room. That room had a problem with its air conditioning! Service was also terrible, be it in room dining or buffet breakfast!

AccorHotels certified review
Abu B. Solo - 13/09/2017
« Waste of money »

1. AC was not cooling, after complaint also it didnt work. 2. I requested for non smoking room, i called reception and different employee picking the call and asking the taking my request again and again. As reception told me within 30min you will be transferred to another room but i waited 3 hrs. 4. When i call room service or reception, phone goes always busy... i have to wait atleast 5 min for one call. I have never seen this type of services in 5 star hotel.

AccorHotels certified review
Pranati D. Families - 12/09/2017
« Quite Bad. »

The room's AC wasn't working. Had a lot of inconvenience in changing rooms. Service was slow. Bad experience.

AccorHotels certified review
Sameer T. Business - 12/09/2017
« Very sad rooms »

Rooms not up to date. TV wouldn't work AC suddenly stopped working and no fans Blinds for washroom don't serve the purpose ...they r still see through. Bad detail here.

AccorHotels certified review
Anonymous Couples - 12/09/2017
« Novotel juhu »

It was highly unprofessional Rooms booked and cnfmred booking with advance paymnt prior' were allotted to somenone and no preboooked room were available on checkin time which was infact in late evening Unbelivable Unaccpetable

AccorHotels certified review
Anonymous Solo - 11/09/2017

I had to wait for more 1 hour for the room to get ready. Even then, soap and moisturizer were not kept in the room. Overall satisfied.

AccorHotels certified review
Dr E. M. P. Couples - 11/09/2017
« Pathetic »

It was extremely disappointing will never ever stay back at ur hotel and will totally ask my people to avoid this hotel the only good thing was the room and the breakfast sorry to say ur hotel if rated for hospitality from my end I would land up giving negative treat ur customers right plz hotel comes along with hospitality which u guys totally lack a honest review from a honest citizen

AccorHotels certified review
Q Business - 11/09/2017
« Service level below what i expect from an Accor Hotel, who pride yourself on great service. »

Overall service level below average, though service and food quality at the breakfast restaurant is great

AccorHotels certified review
Ajay S. Families - 11/09/2017
« Ajay S. »

I have unfortunately no good words to say. My experience was terrible to say it mildly. Rest assured I will not be recommending this hotel to anyone I know cause if they experienced what I did I would loose my recommendation credibility. In short I would be embarrassed. Let me be specific. 1) I did an online checkin 1 day before but I got my room card 45 mins latter. Arrived at 4:30 pm got card after much persuasion and stern talk at 5:15pm. 2) check in was for 2 adults and 1 child but there was toiletries , bath robe, towels, slippers only for 1 person. 3) the room promised to me was to have a couch but this did not have any couch. 4) I asked for the room to be decorated to surprise my daughter for her birthday but the room was undecorated and bone dry. This is by far the worst Accor hotel experience I have ever had.

AccorHotels certified review
Sushmita Business - 10/09/2017
« Ms »

As compared to my stay at other properties, I feel this stay lacked warmth..

AccorHotels certified review
Yucca N. Couples - 08/09/2017
« Room »

Was given a wheelchair room.

AccorHotels certified review
Kuldeep S. Families - 06/09/2017
« Fantastic hotel and fantastic staff. »

Rooms were clean and tidy and well equipped. All the staff were attentive and courteous. Food was of a good standard too. The staff at the reception desk and concierge were particularly helpful from organising taxis to advising us on what to see and do considering the weather was particularly bad for a couple of days.

AccorHotels certified review
Soneel Families - 06/09/2017
« Satisfied »

Overall satisfied with the stay except few things which i feel like highlighting :- 1) The bed size should be king instead of queen specially when 2 adults + 1 kid are staying. If option was there the staff never asked us. 2) You need to make your staff more approachable and smiling - this makes day of each customer from normal to best. They need to approach the customer i found missing at times. 3) For 2 adults + 1 kid Hotel provides 2 smallest size of drinking water bottle. Should improve on this 4) The lights in the washroom (within the room) should be more bright. 5) During my 2 day stay i ordered for coffee in complementary breakfast. Both times they were cold / slight warm instead of being hot. I had to re-order them. Even though it is complementary such things should not occur. best regards Soneel

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 7000.00 INR Non member rate
From 7000.00 INR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 3.3 km ibis Mumbai Airport
ibis Mumbai Airport Hotel
From
From 5199.00 INR Non member rate
From 5199.00 INR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 6.5 km Sofitel Mumbai BKC
Sofitel Mumbai BKC Hotel
From
From 7650.00 INR Non member rate
From 7650.00 INR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 21 km ibis Navi Mumbai
ibis Navi Mumbai Hotel
From
From 3399.00 INR Non member rate
From 3399.00 INR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in MUMBAI
See rates