Hotel - Mercure Pontianak
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Mercure Hotel

Mercure Pontianak

Jalan Jenderal Ahmad Yani, 91  West Kalimantan 
78124  PONTIANAK
INDONESIA

474 reviews
TripAdvisor Rating Based on 474 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Wheelchair access
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Massage
  • Air Conditioning

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Wheelchair access
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Massage
  • Jogging track  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from the different types availabe: Superior Room, Deluxe Room, Deluxe Suite Room and Junior Suite Room with City View and pool view.

  • 265 rooms
  • 159 non-smoking rooms
  • 22 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Air conditioning
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Manual temperature control
    • Satellite/cable colour TV
    • Direct dial telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,089 reviews

Our guest reviews for Mercure Pontianak

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 474 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Tina M. Business - 16/07/2017
« Comfy »

Good location, Nice staff

AccorHotels certified review
Nila Families - 16/07/2017
« Clean n comfort »

Me n my family satisfied as long as we stay there but just a little complain about tissue toilet and facial tissue because we stay there 3 night and that stuff isn't enough to use for 3 people( me n my family). 😊

AccorHotels certified review
Dimas A. Business - 15/07/2017
« Dimas Adhitama »

Convenient hotel for business visits. Keep the service and be improved again

AccorHotels certified review
Cyril Business - 14/07/2017
« Hot »

Everything is ok but im sweating during day time inside the room with aircond temperature minimum and and the fan speed the highest...sometime im sweating at night time..need to take bath before sleep...

AccorHotels certified review
Asih H. Business - 11/07/2017
« GREAT »

MENYENANGKAN

AccorHotels certified review
Indah Friends - 11/07/2017

The aircond settings doesn't work!

AccorHotels certified review
Anonymous Friends - 10/07/2017
« Good »

Amazing

AccorHotels certified review
Rizki A. Business - 05/07/2017
« Highly standard Mercure hotels »

Been stayed in many Mercure hotels within Indonesia or another countries, Mercure Pontianak consistently perform Accor Highly standard, in all service levels. What can be improved is food variety, combination, and quality especially for breakfast.

AccorHotels certified review
Stenly Business - 05/07/2017
« Stenly »

I think the bathroom should be more closed and avoided too much glass that ratted into the bathroom personally feel less comfortable

AccorHotels certified review
Rosita Couples - 02/07/2017
« Nice stay »

Nice stay

AccorHotels certified review
Denny Business - 25/06/2017
« Great 3 days stay at Pontianak »

Located close to various government offices makes this place very ideal for business trip. It's about 200m away from Ayani Mega Mall, which is great for quick escape. Well maintained room and other facilities also helpful staffs will add your comfort while staying there. Garuda ticketing and customer office on the lobby will be a great place to plan your trip schedule.

AccorHotels certified review
Indra H. Business - 25/06/2017
« Great Service »

im checking quite late since i had a meeting during that day... but im happy with the way this hotel staff service.. started from the receptionist till the next early morning im check out... Thanks to the security(forget the name)which help me so much when they cant contacted the Hotel Taxi driver instead of let me waiting he offered me to go to Taxi pool at the other hotel (i forgot the name of the hotel) with his motorcycle...

AccorHotels certified review
Christopher L. Friends - 24/06/2017
« Happy »

I'm very happy to stay in mercure, because the waitress are good and kind.

AccorHotels certified review
Anonymous Solo - 23/06/2017
« Like it »

I like stay here. Like the hospitality. Like the food.

AccorHotels certified review
Maurits Business - 22/06/2017
« Is Very Nice  »

Is very nice stay for 4 nights in Mercure . The hotel is clean and also nice place because close to the big-mall in Pontianak , just walk a few minute I can reach mall easy.

AccorHotels certified review
Shaiful B. B. H. Business - 22/06/2017
« Unbelievable Nite Stay In Mercure Pontianak »

What a wonderful New Year celebration in Mercure, Pontianak with a powerful stage performance such as singing, group band performance and dancing as well as various expensive lucky draw prizes for all ages,religious and races.

AccorHotels certified review
Anonymous Families - 20/06/2017
« good »

love my stay here

AccorHotels certified review
Hendri Friends - 20/06/2017
« Pleasant »

Bagus.

AccorHotels certified review
Angela Business - 16/06/2017
« Friendly and efficient team members! »

Am fine with the service and facilities. Breakfast spread can be improved as most of the items are very localised. Quality of bread and pastries could be better as most items served were hard and tasted stale.

AccorHotels certified review
Pradiphda Business - 13/06/2017
« A pleasant stay »

The staff was helpfull in checkin and checkout process. Eventhough not all the food stall was open in sahur, but the food selection is acceptable. The hotel location is near Tanjungpura University where my appointment occured.

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