Hotel - Aparthotel Adagio Munich City
Adagio Hotel Adagio Hotel

Aparthotel Adagio Munich City

4.0/5 731 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Apartments for persons with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK-IN (Paying)
    • LATE CHECK-OUT (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • Snack & beverage machine

Business services

  • Self service business centre
See all services

Our apartments

  • 119 apartments
  • 100% non-smoking hotel
  • 2 apartments for people with reduced mobility
  • 27 family apartments
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our apartments fittings
4.3/5 AccorHotels Rating 1,418 reviews

Our guest reviews for Aparthotel Adagio Munich City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 731 reviews
Jay Couples - 09/12/2018 AccorHotels certified review
« Nice place, good location, wonderful stay »

The staff did a great job of making sure our stay was wonderful. Location is good, just a couple of blocks from the main train station and the main pedestrian throughfare.

P M. Couples - 05/12/2018 AccorHotels certified review
« Great location, clean room, good price »

Very small room but great location to access public transportation. Kitchen useable but missing items others include such as salt, pepper, coffee, tea and milk. Towels very small and thin, almost to the point of being unusable. It was great being able to cook but minimal utensils (no colander). Bed was a folding Murphy bed that we couldn’t to stay closed. Overall good value.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. F., Wow, almost full score! Thank you very much for your lovely review! My staff and I appreciated your comments, which will encourage us to keep up our efforts to serve our guests and live up to their expectations. Please do not hesitate to contact the reception if we can help you with the bed. All our wall beds can be folded up and then have a secure stop Recommend us on holidaycheck or tripadvisor and let others know about your experience! https://www.holidaycheck.com/hi/aparthotel-adagio-muenchen-city/76c6a67c-92bb-34b9-9a6b-cf2a21781ee7 https://www.tripadvisor.de/Hotel_Review-g187309-d18…-Reviews-Adagio_Muenchen_City-Munich_Upper_Bavaria_Bavaria.html Simply send us a copy of your review, or tell us your profile name under which you have reviewed, then we will be happy to credit 300 extra points on your LeClub account. We hope to have the pleasure of seeing you again soon at one of our Adagio aparthotels in Europe. greetings Sandra Hartl Adagio München City

Steve H. Couples - 04/12/2018 AccorHotels certified review
« Great location »

Plus: The Adagio is situated in an ideal location, within easy walking distance of the central railway station and the main tourist area (Marion Platz). It is clean and well appointed with just about everything you need. Lots of good bars and restaurants within the area. Minus: The mattress was so hard it was like sleeping on the floor, the pillows are so thin you don’t know you’ve got your head on one! Very poor nights sleep!! Accor Gold: 1. Early checkin/Late check out: Didn’t need early check in, asked for late check out - 1pm!!! This is not late. 2. Complimentary upgrade of room if available - not available 3. Complimentary drink on arrival - drink on arrival - One drink for two people..... Sorry this isn’t gold reward for loyalty, if I’d booked through booking.com i would have saved more money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio München City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We regret that your experience that you did not receive any treatment for your membership card Le Club. Please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to prevent this issue in the future. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandra Hartl Adagio München City

Anonymous Couples - 01/12/2018 AccorHotels certified review

The hotel location is mostly perfect, but I have a point, there was no cleaning service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs G., First of all thank you very much for your reservation in our hotel and for taking the time to give us your impression about your stay. Your feedback is very important to us as we always try to get an overview about the satisfaction of our guests. This enables us to improve our standards continuously and to offer our guests the best possible services. I’m sorry to hear that our housekeeping service did not meet your expectations. But this handling is one part of the typical aparthotel concept. If you stay at our aparthotel for more than 8 nights, housekeeping duties are carried out only once a week. Also a lot of of guests like that due to the higher privacy they have when the are not disturbed and could feel more like home. Dear Mrs. G., we hope we will get the chance to welcome you to the Adagio Munich City Aparthotel again to convince you of our excellent service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandra Hartl Adagio München City

Ger Couples - 27/11/2018 AccorHotels certified review
« Mediocre »

Nice room, very nice indeed. We expected minimal room service given the price, at least.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio München City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandra Hartl Adagio München City

Hanbeom.n. Business - 26/11/2018 AccorHotels certified review
« Claim for irresponsible service. FW: Aparthotel Adagio München City »

This is hanbeom.N. who stayed your hotel last week(21th to 23th November). I’m not type of person who send these kind of claim mail, actually it’s first time for me. The reason is I had so much inconvenience / really annoying experience in your hotel. You will see that I’m platinum of Accor membership, which means stays your chains more than 100 nights per year. But I’ve never met this kind of unsatisfying service, especially the attitude and irresponsible treat to customer. Here is the thing what happened in my 2 nights. The main issue seems like wifi, but it isnt’ It’s matter of hotel’s irresponsible service and unkind treatment for your hotel guest. 1st day evening 21th The issue was none connection of wifi in my room, I couldn’t use wifi for 2 tonight’s in my room. And I called to your colleague, and she said she will call me back very soon, but it was just word. She didn’t call me back until the day about what I could do or some progress by hotel side. Just ignored! 2st day morning 22th The wifi in my room was still not working, so I claimed again. But the only response from your colleague(Reception) was we are checking it with internet agency. There was no ultimate solution, just nothing to do and wait. I’m paying for more than 125Euro per night, but has no wifi? It doesn’t make sense at all. 2st day evening 22th Still, the Wifi in my room was not working. I called to your colleague(Laura laime) again, I claimed about this. You know I’m business man, it damaged my communication with important works. She said, if you need wifi you can come to downside, use wifi in coffe shop. That was all. But how can I always come down for every single message? She said there is nothing she can do, my manager will do some compensation decision tomorrow. She clearly told me that my manager comes tomorrow in the morning. And also promised to me, ‘She will deliver this message’ to her manger & colleague(Mr. Cantos). I felt like she seems to just want to pick off the phone. 3st day morning.23th When I check out, I searched you the mangager. But you were not in the hotel. I realized that she told me not the truth (lie), and your another colleague told me that he didn’t got any message from her(Laura Laine). This is not the hotel service!. He told me only what he can do for me is delete the parking cost. That’s all. Same response. I have nothing to do decide without my manager. In most of cases, okay I understand that wifi service could be mal functioning. It could be not your direct fault. But the response from your reception made me so mad. In this case, usually hotel offer me to change my room or do some compensation like refund some cost when I check out. But Only the response was only to quick the phone or excusing only by situation(Agency, manager absence). I believe this is really not the right way. I will wait for your reply very soon.

Anonymous Families - 26/11/2018 AccorHotels certified review
« Friendly staff & nice location »

Provided concierge for luggagges to the convenience of guests. Would be good if hotel allows early check-in without charges especially for those guests who arrived after a long haul flight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Aparthotel Adagio München City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your note regarding the early check in. We offer an early check in if you have the membership card from Accor. This is free of charge and you are proving about many special features. For example, an early check in or a late check out. (if rooms are available) We are happy to advise you in this issue. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Hartl Adagio München City

Km3 Business - 25/11/2018 AccorHotels certified review
« No Service »

AC not functioning 3 nights. No solution.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio München City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandra Hartl Adagio München City

Oliver Solo - 23/11/2018 AccorHotels certified review

Very pleasant, as always. It might be an idea to upgrade the computer in the lounge area though. It's a nice service but the thing is so old and slow now, it keeps crashing constantly. Every time I come back I wonder whether it's still that old machine and it is! Not worthy of a four-star hotel. Everything else was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for taking the time to send us your comments. We attach a great deal of importance to correcting any errors that occur, with a view to enhancing our quality standards and customer satisfaction levels, and your remarks regarding our computer in the business corner have therefore been duly noted. We shall make every effort to remedy these problems and ensure that your next stay with us proceeds smoothly.ne. Sincerely, Sandra Hartl Adagio München City

Alexander K. Families - 23/11/2018 AccorHotels certified review
« Good approach but required for more effort »

The idea of the hotel as a small suite with good kitchen is very good. It is very pleasant to have a choice of your food. The hotel fills solid and safe, the staff is kind and friendly. The only thing is the cleanness of the corridors and the room. There were some dust here and there, “do not disturb” tag was absent, stains on the furniture, long black heirs on the towels... everything else was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Aparthotel Adagio München City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your note regarding the dirty corridors and the cleanliness in your room. I assure you that I will immediately inform our cleaning company. Also we will check it regularly. Excuse me please. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Hartl Adagio München City

Family - 23/11/2018 TripAdvisor review
« Good idea, need to spend some efforts to make it perfect »

The idea of a small apartment with good kitchenette is great. If you are going to stay for a week and does not want to really on restaurants the hotel is right for you. They have nice little 1b suites. Nothing over the head, just enough. The security and the service are good. The location is perfect if you need to reach transportation quickly. If you are looking for clean and quiet environment go other place. The only issue with the hotel was cleanness if the room and the corridors. We got stains on the sofa and towels, dust in the corners. Don't forget the sleepers, the floor is uncomfortable cold. The stuff is very friendly and kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your experiences and for mentioning our attentive team. I love to share these kind of comments with them, as it is always the biggest compliment and a great motivation. I am very sorry that you had stains on the sofa and the towel. Please do not hesitate to contact the reception. We are happy to offer our guests a room change. Regarding your note "quiet environment" I have to add that we are at the Munich main station. In the heart of Munich. It is not quiet there. You're absolutely right We hope to have the pleasure of seeing you again soon at one of our Adagio aparthotels in Europe. All the best from Munich Sandra Hartl Adagio München City

Vu N. Couples - 22/11/2018 AccorHotels certified review
« Ok »

Ok, average

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. n., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio München City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandra Hartl Adagio München City

Martin F. Business - 21/11/2018 AccorHotels certified review
« good rooms and nice location »

generelly satisfied - a little better breakfast would be prefered and faster service at the front desk

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. FROELUND S., Thank you for taking the time to send us your comments. First of all, I would like to apologise for the inconvenience you experienced during your stay. We attach a great deal of importance to correcting any errors that occur, with a view to enhancing our quality standards and customer satisfaction levels, and your remarks regarding our service at the reception have therefore been duly noted. We shall make every effort to remedy these problems and ensure that your next stay with us proceeds smoothly.e. Sincerely, Sandra Hartl Adagio München City

Tori K. Couples - 17/11/2018 AccorHotels certified review
« Comfortable »

Convenient, clean, efficient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., Thank you very much for your lovely review! We very much appreciate your comments regarding your stay at the Aparthotel Adagio München City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Recommend us on holidaycheck or tripadvisor and let others know about your experience! https://www.holidaycheck.com/hi/aparthotel-adagio-muenchen-city/76c6a67c-92bb-34b9-9a6b-cf2a21781ee7 https://www.tripadvisor.de/Hotel_Review-g187309-d18…-Reviews-Adagio_Muenchen_City-Munich_Upper_Bavaria_Bavaria.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Hartl Adagio München City

Leo M. Families - 16/11/2018 AccorHotels certified review
« Great value »

We stayed for a week. Room was well appointed, good value. Staff was professional and friendly. Fantastic location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you very much for your lovely review! We very much appreciate your comments regarding your stay at the Aparthotel Adagio München City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Recommend us on holidaycheck or tripadvisor and let others know about your experience! https://www.holidaycheck.com/hi/aparthotel-adagio-muenchen-city/76c6a67c-92bb-34b9-9a6b-cf2a21781ee7 https://www.tripadvisor.de/Hotel_Review-g187309-d18…-Reviews-Adagio_Muenchen_City-Munich_Upper_Bavaria_Bavaria.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Hartl Adagio München City

Carlos S. Families - 15/11/2018 AccorHotels certified review

Near of Zentrum, clean, near Central station. Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S. ESCALANTE, Thank you very much for your lovely review! We very much appreciate your comments regarding your stay at the Aparthotel Adagio München City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Recommend us on holidaycheck or tripadvisor and let others know about your experience! https://www.holidaycheck.com/hi/aparthotel-adagio-muenchen-city/76c6a67c-92bb-34b9-9a6b-cf2a21781ee7 https://www.tripadvisor.de/Hotel_Review-g187309-d18…-Reviews-Adagio_Muenchen_City-Munich_Upper_Bavaria_Bavaria.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Hartl Adagio München City

Anne Couples - 11/11/2018 AccorHotels certified review
« Service was excellent »

the apartment was good but just a few things need addressing PILLOWS are appalling they should be put in the rubbish bin and new pillows should be purchased. When you stay at a hotel or apartment you need good bed and pillows this needs urgent attention.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., Thank you for taking the time to tell us about your experience at the Adagio München City. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We very much appreciate your comments regarding your stay at the Adagio München City. It is always a pleasure to receive positive feedback. We were extremely sorry to learn that you were disappointed with the quality of our pillows. Please accept our sincere apologies. I also regret that you, have not received any Vip treatment in your studio. In fact, we provide a presentation in the form of a water, fruit plate, cake or sweets in your apartment. We do not have a hotel bar. Therefore, there are no drinks vouchers with us. Please do not hesitate to contact our General Manager Brian Staudenmaier at your next booking. He will be happy to assist you with. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Sincerely, Sandra Hartl Adagio München City

Tristan Business - 09/11/2018 AccorHotels certified review
« good location and nice room »

overall is OK but consider the brand is link to Accor, there still room to improve.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y., Wow, almost full score! Thank you very much for your lovely review! My staff and I appreciated your comments, which will encourage us to keep up our efforts to serve our guests and live up to their expectations. Recommend us on holidaycheck or tripadvisor and let others know about your experience! https://www.holidaycheck.com/hi/aparthotel-adagio-muenchen-city/76c6a67c-92bb-34b9-9a6b-cf2a21781ee7 https://www.tripadvisor.de/Hotel_Review-g187309-d18…-Reviews-Adagio_Muenchen_City-Munich_Upper_Bavaria_Bavaria.html Simply send us a copy of your review, or tell us your profile name under which you have reviewed, then we will be happy to credit 300 extra points on your LeClub account. We hope to have the pleasure of seeing you again soon at one of our Adagio aparthotels in Europe. Sincerely, Sandra Hartl Adagio München City

A. D. Families - 08/11/2018 AccorHotels certified review
« Very nice. Apartment had everything we needed. »

Stayed for a week and had a great time in Munich. Close to the main transport hub, giving you access to many sights. The apartment was clean and quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. D., Thank you very much for your lovely review! We very much appreciate your comments regarding your stay at the Aparthotel Adagio München City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Recommend us on holidaycheck or tripadvisor and let others know about your experience! https://www.holidaycheck.com/hi/aparthotel-adagio-muenchen-city/76c6a67c-92bb-34b9-9a6b-cf2a21781ee7 https://www.tripadvisor.de/Hotel_Review-g187309-d18…-Reviews-Adagio_Muenchen_City-Munich_Upper_Bavaria_Bavaria.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Hartl Adagio München City

B. Families - 07/11/2018 AccorHotels certified review
« Quiet and practical apartment close to city center »

Very well located. Despite some other comments, the neighborhood looks safe even late at night. The flat for 4 persons is not big but very practical and very well equipped. We had our room on the inner courtyard, so it was amazingly quiet, not a single noise even if we are in the center of a big city. Staff helpful. Underground parking very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Wow, full score! Thank you very much for your lovely review! My staff and I appreciated your comments, which will encourage us to keep up our efforts to serve our guests and live up to their expectations. Recommend us on holidaycheck or tripadvisor and let others know about your experience! https://www.holidaycheck.com/hi/aparthotel-adagio-muenchen-city/76c6a67c-92bb-34b9-9a6b-cf2a21781ee7 https://www.tripadvisor.de/Hotel_Review-g187309-d18…-Reviews-Adagio_Muenchen_City-Munich_Upper_Bavaria_Bavaria.html Simply send us a copy of your review, or tell us your profile name under which you have reviewed, then we will be happy to credit 300 extra points on your LeClub account. We hope to have the pleasure of seeing you again soon at one of our Adagio aparthotels in Europe. regards Sandra Hartl Adagio München City

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