ibis Samara Hotel 3 stars

TripAdvisor rating 4.0/5 553 reviews
ibis Samara
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+ 17 Services
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Room 1

Number of guests
Children's age
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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 500.00 RUB
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Ironing room
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Samara

Novo Sadovaya Street 160 D
443011
samara
russian federation

Tel: +78463396852

Fax: (+7)846/3396851

Contact email

Check-in from 14h00

Check out up to 12h00

  • METRO :   ROSSIYSKAYA

  • By plane

    KURUMOCH At 42km / 26.1 miles

  • By boat

    VOLGA CRUISES At 10km / 6.21 miles

  • By train

    RAILWAY STATION At 10km / 6.21 miles

GPS :53.230709, 50.178253

Our accommodations

Room for 1 or 2 persons

  • Max. number of persons: ‌3
  • Area: From 16
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • Business Desk
  • Bathroom products
  • Direct dial telephone(...)

Standard Room with 2 single beds

  • Max. number of persons: ‌3
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • Business Desk
  • Bathroom products
  • Direct dial telephone(...)

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Mediterranean

Flavours of the Mediterranean. It's all Mediterranean, from the decor to the wonderful cuisine, in which olive oil is a star ingredient.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN

Photo non contractuelle / Strictly non binding

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 72 m²

  • Maximum capacity: 65 people

Find out more

Our guest reviews for
ibis Samara

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

2,946 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

553 reviews

Great stay

Customer review rating 4.4/5

Lambas L. Families - 07/06/2019 AccorHotels certified review

I travelled with family and the hotel prepared suitable room for my stays

All fine other than for booking problem

TripAdvisor rating 4.0/5

John Alan J Couples - 17/04/2019 TripAdvisor review

There were particular problems re making the booking. I got through to the on-line site and having waited for a very long time decided to phone the hotel. I spoke to the perso who answere said I had a problem and also said that I did not expect to pay the higher price for having to phone. The phone was put down on me. I tried 7/,8 times more to phone but although it rang no-one answered. I tried again to book on-line and was now informed the hotel was fully booked.Later I tried on=line again and managed to get a booking.

Dear John, thank you for your valuable feedback. We sincerely apologize for the inconvenience you've met while doing your booking. Your feedback helped us to understand that there is something to improve . You can be sure that we will arrange a meeting with our team and make special training for them so such situation will never repeat again. We hope that you will give us another chance to improve your opinion and get back your trust, so we can welcome you again in our hotel. Please, contact me directly for your next reservation. Best regards, General manager Anahita h6906-gm@accor.com

Good

Customer review rating 4.4/5

Nikita Business - 09/03/2019 AccorHotels certified review

Clean rooms, friendly staff

Уважаемый Никита, спасибо за оставленный отзыв и высокую оценку пребывания в нашем отеле! Будем рады приветствовать Вас вновь! С уважением, Елена Шикина Руководитель отдела приема и размещения.
Customer review rating 4.4/5

Anonymous Business - 22/02/2019 AccorHotels certified review

the heating sistem of my room 1116 was broken the last day, but I could change my room without problem even overnight

Dear Guest, thank you for your positive feedback! We are glad that you liked to stay in our hotel. Looking forward to seeing you soon! Best regards, Elena Shikina Front Office Manager.

very pleasant, very interesting, very pleasing weekend

Customer review rating 4.4/5

Alan J. Couples - 31/10/2018 AccorHotels certified review

It was as always a good stay for the staff are welcoming, helpful and always pleasant. All that you wish from a hotel

Dear Alan J., thank you for your positive feedback! We are glad that you have good impression after staying in our hotel. Looking forward to seeing you soon! Best regards, Elena Shikina Front Office Manager.

good

Customer review rating 4.4/5

Rustam Couples - 09/10/2018 AccorHotels certified review

That was couple of nights experience, room was ok, breakfast was good, overall area is nice enough, price is reasonable

Dear Rustam, thank you for your positive feedback! We are glad that you liked to stay in our hotel. Looking forward to seeing you soon! Best regards, Elena Shikina Front Office Manager.

Great IBIS giving that little extra - must be a great leader in the property!

Customer review rating 4.4/5

Hans H. Business - 10/09/2018 AccorHotels certified review

Everything was perfect. Cleanliness on top and the rooms are IBIS standard but very very clean and staff is in general great!

Dear Hans, thank you for choosing our hotel! Our team appreciate a lot your positive feedback, but also paying attention on your breakfast score. We hope your next experience will be more positive because we are working on our breakfast concept and it will help us a lot if you share more details of what exactly we can improve. Hope to see you again! Best regards, Anahita General director ibis Samara h6…

A bit far from city center, but a good budget hotel

Customer review rating 4.4/5

Dmitry Business - 07/09/2018 AccorHotels certified review

Had to come to Samara on business for one night stay. The stay was basically good. The room, breakfast, services were all good.

Dear Dmitry, thank you for your positive feedback! We are glad that you liked staying in our hotel. Looking forward to seeing you soon! Best regards, Elena Shikina Front Office Manager.

Good but lift flooded on arrival

Customer review rating 4.4/5

Geoffrey W. Solo - 19/07/2018 AccorHotels certified review

Room great but had to carry bags up 5 flights of stairs due to flooded lift shaft

Dear Geoffrey Edward, Thank you for choosing our hotel and for taking the time to leave a comment. At IBIS, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I'm sorry that you were present during the technical problem with lifts. Please accept my apologies. In the rest, we are very glad that you liked the level of quality in the hotel. Its very important for us. Thank you again for sharing your experience, and we hope your next visit will be more as pleasant as the previous one. Warm regards Deputy General Director hotel ibis Samara Oksana Pushkova

A modern and tidy hotel

Customer review rating 4.4/5

Daniel Families - 17/07/2018 AccorHotels certified review

The hotel is a bit far away from city centre but can be reached by tram or bus quite easily. The room is clean and tidy except the air conditioning is not cool enough in summer time. The restaurant is good with many waiters capable to communicate in English.

Dear Yu Ming C., We very much appreciate your comments regarding your stay at the ibis Samara. It is always a pleasure to receive positive feedback. Thank you for noting the cleanliness of the room and the work of the restaurant. I'm sorry that you felt technical problems with air conditioning. At IBIS, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that next time you will choose hotel IBIS Samara again and we will do our best to earn your trust. Warm regards Deputy General Director hotel ibis Samara Oksana Pushkova

FIFA WORLD CUP RUSSIA 2018

Customer review rating 4.4/5

L. Business - 12/07/2018 AccorHotels certified review

PARFAIT ...

Dear Claude Francois L., Thank you for choosing our hotel and for taking the time to leave such a detailed comment. We always happy when our guests enjoy the time spent in the hotel and the service. We hope to see you again! Warm regards Deputy General Director hotel ibis Samara Oksana Pushkova

Great hotel

Customer review rating 4.4/5

David H. Couples - 12/07/2018 AccorHotels certified review

Excellent, great staff, decent location good Ibis Hotel

Dear David H., We very much appreciate your comments regarding your stay at the ibis Samara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards Deputy General Director hotel ibis Samara Oksana Pushkova

A pleasant stay welcoming city

Customer review rating 4.4/5

Mile S. Couples - 10/07/2018 AccorHotels certified review

A clean hotel a little out of town, but public transport was awesome. Staff were nice a little young and inexperienced but the manager is fab. She could not do more to make our stay memorable. Thank you Ana... Thanks fif the tips about Kaliningrad.

Dear Mile S., We very much appreciate your comments regarding your stay at the ibis Samara. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope that next time you will choose hotel IBIS Samara, we will happy to see you again! Warm regards Deputy General Director hotel ibis Samara Oksana Pushkova

Nice and comfortable

Customer review rating 4.4/5

Anonymous Friends - 09/07/2018 AccorHotels certified review

Very nice hotel, spacious rooms and friendly staff.

Dear Juan Felipe B., We very much appreciate your comments regarding your stay at the ibis Samara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards Deputy General Director hotel ibis Samara Oksana Pushkova

Excellent

Customer review rating 4.4/5

Arturo Couples - 07/07/2018 AccorHotels certified review

The best staff Ever!!! Elena is the Best!!!

Dear Eduardo Arturo V., Thank you very much for your evaluation. We always happy when our guests enjoy the time spent in the hotel and the service. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to see you again! Warm regards Deputy General Director hotel ibis Samara Oksana Pushkova

Everything was good

Customer review rating 4.4/5

Abraham Business - 10/06/2018 AccorHotels certified review

Okay

Dear Abraham, thank you for your positive feedback! We are glad that you liked accommodation in our hotel. Looking forward to seeing you soon! Best regards, IBIS Samara team.

Nice stay

Customer review rating 4.4/5

Katerina Friends - 05/06/2018 AccorHotels certified review

Good room, friendly staff, excellent breakfast. But beds was too narrow with bad pillows.

Dear Ekaterina , We very much appreciate your comments regarding your stay at the ibis Samara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please allow me to comment on some moments. We are in the process of replacing the pillows now. We will be purchased new pillows in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards Deputy General Director hotel ibis Samara Oksana Pushkova

Mr

Customer review rating 4.4/5

Troels Business - 02/06/2018 AccorHotels certified review

Okay midrange hotel. most negative was: almost no hot water in the shower people are friendly but not good at english

Dear Troels H., Thank you for taking the time to tell us about your experience at the ibis Samara. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards Deputy General Director hotel ibis Samara Oksana Pushkova

Nice clean hotel but not all staff speak english

Customer review rating 4.4/5

Kjeld S. Business - 17/05/2018 AccorHotels certified review

I like the hotel and the rooms wash nice and clean. Breakfast and the restaurant was ok, but there is no cola light or other light product. Staff was nice and helpful.

Dear Kjeld S., thank you for your positive feedback! We are glad that you liked cleanliness of the hotel and found our staff helpfull. Looking forward to seeing you soon! Best regards, IBIS Samara team.
Customer review rating 4.4/5

Alan J. Couples - 29/04/2018 AccorHotels certified review

Staff anf facilities are. very good indeed

Dear John Alan J., thank you for your positive feedback! We are glad that you liked accommodation and staff of our hotel. Looking forward to seeing you soon! Best regards, IBIS Samara team.
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