Hotel - ibis Samara
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Samara Hotel

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4.0/5 504 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pets allowed 500  RUB
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Ironing room
    • Shoe shine machine
  • Cash machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 204 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 10 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,308 reviews

Our guest reviews for ibis Samara

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 504 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Abraham Business - 10/06/2018
« Everything was good »

Okay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abraham, thank you for your positive feedback! We are glad that you liked accommodation in our hotel. Looking forward to seeing you soon! Best regards, IBIS Samara team.

AccorHotels certified review
Katerina Friends - 05/06/2018
« Nice stay »

Good room, friendly staff, excellent breakfast. But beds was too narrow with bad pillows.

AccorHotels certified review
Troels Business - 02/06/2018
« Mr »

Okay midrange hotel. most negative was: almost no hot water in the shower people are friendly but not good at english

AccorHotels certified review
Kjeld S. Business - 17/05/2018
« Nice clean hotel but not all staff speak english »

I like the hotel and the rooms wash nice and clean. Breakfast and the restaurant was ok, but there is no cola light or other light product. Staff was nice and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kjeld S., thank you for your positive feedback! We are glad that you liked cleanliness of the hotel and found our staff helpfull. Looking forward to seeing you soon! Best regards, IBIS Samara team.

AccorHotels certified review
Alan J. Couples - 29/04/2018

Staff anf facilities are. very good indeed

Our hotel has responded to the review
Our hotel has responded to the review

Dear John Alan J., thank you for your positive feedback! We are glad that you liked accommodation and staff of our hotel. Looking forward to seeing you soon! Best regards, IBIS Samara team.

AccorHotels certified review
Rafael Business - 08/03/2018
« Correcto »

Estancia agradable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rafael, thank you for your feedback! We are glad that you found accommodation in our hotel pleasant. Looking forward to greeting you soon! Best regards, IBIS Samara team.

AccorHotels certified review
Fatih K. Friends - 14/12/2017
« Good »

The rooms were clean and the location was very good, but as i saw they didn't change the sheets everyday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fatih, We very much appreciate your comments regarding your stay at the ibis Samara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager ibis Samara E-mail : H6… www.ibis.com, www.accorhotels.com

AccorHotels certified review
Piet Business - 10/12/2017
« very good »

correct ibis std

Our hotel has responded to the review
Our hotel has responded to the review

Dear Piet, We very much appreciate your comments regarding your stay at the ibis Samara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Shikina Front office Manager ibis Samara E-mail : H6… www.ibis.com, www.accorhotels.com

AccorHotels certified review
Alexey A. Business - 27/11/2017
« Too short trip to evaluate properly »

Late registration and early leaving

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aleksei, Thank you for taking the time to tell us about your experience at the ibis Samara. I am sorry that your experience in our restaurant in late evening did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Director ibis Samara E-mail : H6… www.ibis.com, www.accorhotels.com

AccorHotels certified review
Alan J. Couples - 07/11/2017
« Staff were very welcoming and helpful. we found them most pleasing »

We were greeted pleasantly when we arrived. Access to the room was quickly dealt with. We were given our free drink as both of us are silver members of the Accor Loyalty Club. The bedroom was well situated with a view of the Volga river. The bathroom and room were clean and pleasing. Just one small point, it would be good to have 2 chairs in the room not just one. Dinner in the dining room was fine, as was breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., We very much appreciate your comments regarding your stay at the ibis Samara. It was pleasure to see you again in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with my team and I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bakhrom Egamberdiev General Manager ibis Samara E-mail : H6… www.ibis.com, www.accorhotels.com

AccorHotels certified review
Jarmo H. Solo - 31/10/2017
« MR »

ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jarmo, We very much appreciate your comments regarding your stay at the ibis Samara. Thank you very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bakhrom Egamberdiev General Manager ibis Samara E-mail : H6… www.ibis.com, www.accorhotels.com

AccorHotels certified review
Goran Business - 27/10/2017
« Arch »

Pleasant personal, clean rooms, comfirtable bed and not so tasteful breakfast, but it is generally characteristic of many hotels kitchen in Russia.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Goran, We very much appreciate your comments regarding your stay at the ibis Samara. Thank you very much for your comments regarding quality of breakfast. You are absolutely right that for repeat guests as you are, the breakfast looks always the same. But we will find solution for our frequent guests to make it different. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bakhrom Egamberdiev General Manager ibis Samara E-mail : H6… www.ibis.com, www.accorhotels.com

AccorHotels certified review
Alexander Business - 13/10/2017
« Renovation needed »

Unfortunately was surprised by the fall down of the quality. Was staying into the room number 308. The mattress was old and covered with the thin second one. Second mirror in the toilet was clued over the first one with rust at the edges. Toilet room looks not fresh at all. Pricewise Ibis 3* is still ok, but I think that typically the visitor waits for other quality of the rooms for sure. Best regards, Alexander

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandr, Thank you for taking the time to tell us about your experience at the ibis Samara. I appreciate your comments and feedback about room conditions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will start revision of rooms step by step and put all our efforts to finalize until the end of the year. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bakhrom Egamberdiev General manager ibis Samara E-mail : H6… www.ibis.com, www.accorhotels.com

AccorHotels certified review
Nikolay Business - 11/10/2017
« Nice location & good value for money »

Nice location; room with a beautiful view over the Volga

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nikolai Nikolaevich, We very much appreciate your comments regarding your stay at the ibis Samara. Thank you very much for your loyalty to Ibis Hotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bakhrom Egamberdiev General manager ibis Samara E-mail : H6… www.ibis.com, www.accorhotels.com

AccorHotels certified review
Anonymous Business - 05/09/2017
« Long-term stay without open wishes »

Another beautiful stay with very kind, professional and polite personnel and no open wishes. The room was perfect. Creativity and improvements of comfort can be experienced continuously. In particular, the installation of a fridge in the rooms is of great advantage. A recommendation without any doubts, for short and long-term stays.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr.L., We very much appreciate your comments regarding your stay at the ibis Samara. It is nice to hear that provided service quality and comfort in our hotel met your expectations. Moreover, we are happy to see you among Gold members of our Loyalty program LeClub AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Please, do not hesitate to contact me anytime during your future stays and have a cup of tea together in our restaurant. Sincerely, Bakhrom Egamberdiev General Manager ibis Samara E-mail : H6… www.ibis.com, www.accorhotels.com

TripAdvisor review
ttilmann Business - 04/09/2017
« Place for long-term stay without open wishes »

Beautiful place, with very kind, professional and polite personnel and no open wishes. Creativity and improvements of comfort can be experienced continuously. In particular, the installation of a fridge in the rooms are of great advantage. A recommendation without any doubts, for short and long-term stays.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr.Leisegang! Thank you for choosing hotel Ibis Samara for your long term stays. We very much appreciate your positive comments and high ranking on Tripadvisor.com. It is always a pleasure to receive positive feedback. I am sure that your feedback will serve as an encouragement and great motivation to all employees as we strive to continuously improve the quality of our services on daily basis. We will never stop our efforts for better services to make your stay memorable. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as this one. Best wishes, Warm regards, Bakhrom Egamberdiev General Manager

AccorHotels certified review
Max Business - 19/08/2017
« Max »

Everything was fine,as always!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maksim, We very much appreciate your loyalty to our company and thank you for comments regarding your stay at the ibis Samara. We are happy to hear that the quality of services and accommodation was fine as always. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Бахром Эгамбердиев Генеральный директор ibis Samara E-mail : H6… www.ibis.com, www.accorhotels.com

AccorHotels certified review
Roman Business - 17/08/2017
« Great! »

Everything was just fine! Kind staff, clean room, delicious breakfast. Next time I will definitely stop there again :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roman, Thank you very much for choosing our hotel for your business trip in Samara. We very much appreciate your comments regarding your stay at the Ibis Samara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bakhrom Egamberdiev General Manager E-mail : H6… www.ibis.com, www.accorhotels.com

AccorHotels certified review
Azat Solo - 01/08/2017
« Clean, convenient but poor service in lobby bar »

I am a member of Le Club Accorhotels for a while and usually prefer staying at IBIS or Mercure hotels if they are available in the city I visit. I prefer IBIS for short stays and Mercure for longer ones. I stayed in many Accor Hotels in Russia (Moscow, St. Pete, Nizhniy Novgorod, Samara, Rostov-on-Don and others) and in Europe (Geneva, Warsaw...). What I like about Ibis and Mercure is consistent standards in all hotels, reasonable price and good service. But this was not the case for my last stay in IBIS Samara. I arrived late in the evening and after checking in and parking my car went down to lobby bar to have some drinks. The bar itself was very dirty - full of used dishes and glasses. When I asked barman to order some space for me he said he has no space and other guests will come to complete their meal. I took a seat at nearest table in lobby and was waiting for about 15 min for barman to come and take my order. When I reminded that I'm waiting barman said they don't serve tables. He was staying 5m to my table and seeing that I'm waiting but let me wait for 15 min and only then explained that he won't take my order. And during my 15 min wait no one came to bar to complete the meal and it stayed full of dirty dishes and glasses... At the end, I spent about 20 min in this bar and still couldn't have my drink despite it was empty of guests. This is not the service I can accept and I will avoid staying in IBIS Samara in future. Hope it was specific about IBIS Samara and I will still have good service in your other hotels. And I must say that I only had this issue with barman - the other personnel (receptionists, waitress in restaurant during my breakfast and others) were very kind, friendly and helpful. Best regards, Azat

Our hotel has responded to the review
Our hotel has responded to the review

Dear Azat Maratovich, First of all we appreciate your loyalty to AccorHotels brands. Thank you for taking the time to tell us about your experience at the ibis Samara. I am sorry that service at the restaurant you experienced did not met your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important for us. Please rest assured that we will take appropriate actions to address the problem and prevent future occurrence. We will immediately arrange service training for our restaurant staff and make sure that your comments will be considered as an example of how the service in IBIS hotel should not to be. Nevertheless, it is nice to hear your comments about the rest of employees attitude towards the guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I am at your disposal if you have any other concerns related to our hotel. Please feel free to contact me directly for any further assistance. Warm regards, Sincerely, Bakhrom Egamberdiev General Manager ibis Samara +7… E-mail : H6… www.ibis.com, www.accorhotels.com

AccorHotels certified review
Nikolay Business - 24/07/2017
« Convenient location of the hotel; good value for money »

No problems at all; nice IBIS hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nikolai, We very much appreciate your comments regarding your stay at ibis Samara. Thank you very much for your loyalty to our brand! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Bakhrom Egamberdiev General Manager ibis Samara E-mail : H6… www.ibis.com, www.accorhotels.com

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