ibis Kayseri Hotel 3 stars

TripAdvisor rating 4.0/5 329 reviews
ibis Kayseri
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+ 13 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Beautiful views of Mount Erciyes and easy access to the Erciyes Ski Center

  • Easy access to the city center and airport

  • International and Local food offers on ibis Restaurant , 7/24 Bar & Snack Services

  • Web corner and free Wi-Fi in the entire hotel

  • Free private parking area

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Air conditioning
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Kayseri

Yenipervane Mah Kocasinan
Bulvari No 161-2
38110
kayseri
turkey

Tel: +903522073030

Fax: (+90)352/2073040

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    KAYSERI ERKILET At 2.5km / 1.55 miles

  • By plane

    KAYSERI ERKILET At 3.5km / 2.17 miles

  • By train

    KAYSERI At 1.5km / 0.93 miles

GPS :38.735443, 35.497447

Our accommodations

Room with 1 double bed equipped with the new bedding

  • Max. number of persons: 3
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Room with 2 single beds equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Our restaurants and bars

CAFE

Type of cuisine: International

Restaurant serving international cuisine as well as a Turkish specialities .

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Kayseri

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,551 reviews

tripadvisor

TripAdvisor Rating 4.0/5

329 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

V.Good

Customer review rating 4.3/5

Samer A. Families - 06/09/2019 AccorHotels review

Cleanliness and service was v.good

Dear Samer A., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Many thanks especially to the staff at Ibis Kayseri

Customer review rating 4.3/5

Filiz A. Friends - 02/08/2019 AccorHotels review

The whole building including the garden area was prefectly clean, the staff were very gentle and helpful; especially the receptionist RUKIYE. I have stayed at many hotels all around Europe, met many hotel staff, but this visit of ours with our guests was unforgettable. Many thanks to the hr for choosing such professional staff. Looking forward to our next stay in Kayseri Ibis Hotel!!

Dear Filiz A., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Nice place to stay

Customer review rating 4.3/5

Günnur U. Families - 16/07/2019 AccorHotels review

Staff were helpful and kind. The room was clear and comfortable.

Dear Gunnur U., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & ibis Hotel Kayseri Genel Müdür / General Manager T. +90(3… - M.+90(5… F. +90(3…
Customer review rating 4.3/5

Morris C. Business - 06/07/2019 AccorHotels review

Cleaniness and overall comfort of the facility is an ibis standard. Staff in Kayseri are always professional and cheerful. I simply love to stay in ibis Kayseri.

Dear Moris C., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent Stay at Ibis Kayseri

Customer review rating 4.3/5

Birol B. Families - 11/06/2019 AccorHotels review

My wife and I had a great stay at Ibis Kayseri. The staff was extremely kind, helpful and understanding. I should especially mention Mehmet, who was at the reception when we checked in. Above all though the breakfast was outstanding. My wife and I have stayed in many hotels across Turkey and can tell you that your breakfast was the best we had so far. Thank you for that.

Dear Birol B., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Good quality hotel with friendly staff

TripAdvisor rating 4.0/5

ozgurertugrul Family - 08/06/2019 TripAdvisor review

This was a budget hotel with perfect price performance ratio. Staff was friendly and helpful. Room was clean and satisfactory in terms of basic needs. Location of the hotel is very good. Free parking is great. I will stay again

Dear Guest , We thank you for choosing ibis Hotel Kayseri . We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We look forward welcoming you back in ibis Hotel Kayseri in the near future. Sincerely Yours, Hotel Management

Room and payment

TripAdvisor rating 4.0/5

Safari29696485522 Family - 07/06/2019 TripAdvisor review

I paid the hotel via your website. Although it was turkish lira, tha bank charged me 21 TL more. I dont know the reason and there was no solution from the hotel about it. I wanted to cancel the payment and wanted to pay at the hotel but they said it was impossible.

Dear Guest, We thank you for the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. Please share your reservation details via e mail ( h6904-gm@accor.com ) .We will check all details and inform you soon . We hope we will have the pleasure of welcoming you again soon in ibis Hotel Kayseri . Sincerely Yours, Hotel Management

Great short stay!

Customer review rating 4.3/5

J. Friends - 31/05/2019 AccorHotels review

We were welcomed by Mr. Emre, who was so nice and professional even it was 3 am already. The room was the typical ibis room and it was worth the money. We had the breakfast buffet which was great.

Dear Donato J., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

I am not satisfied with behaviours of stafs in reception

Customer review rating 4.3/5

Ozgen M. Families - 28/05/2019 AccorHotels review

When I wanted to make payment for all rooms. The staff in reception told me you supposed to pay yesterday. It was not polite.

Dear Ozgen M., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive your feedback.We will call you for a detailed information about issue . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

enough

Customer review rating 4.3/5

Cn… Couples - 22/04/2019 AccorHotels review

The place of hotel is nice. Pillow and quilt was very soft . Warmth of rooms good.The closet was very high ı am short and couldn't reach floor in bathroom.It is sometimes problem while there is no one to help you by reaching your room many people doesn't know how to use the elevator so there can be long waiting times .breakfast good.

Dear Canan T., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive your feedbacks. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

We had an efficient, correctly priced stay.

Customer review rating 4.3/5

Geert Business - 19/04/2019 AccorHotels review

Personnel at the reception was friendly and efficient. The lady looking after the breakfast room was less friendly when I asked for coffee. It would have been nice to have something in the minibar. Nice room, small but ok bathroom.

Dear Geert Jozef T., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great short stay

Customer review rating 4.3/5

Víctor Couples - 16/04/2019 AccorHotels review

Very nice welcome, specially Mehmet looks like a real heartist. Also team leader with the phone room check. Great breakfast compared with any other 7 hotels I visited in Turkey, wide variety with local dishes appreciated. Congratulations for the staff

Dear Victor R., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Excelent

Customer review rating 4.3/5

Mouhamad Business - 12/04/2019 AccorHotels review

You guys are amazing..

Dear Mouhamad J., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Satisfying

Customer review rating 4.3/5

Derrick Friends - 10/04/2019 AccorHotels review

Amazing. Great breakfast. Great staff. Clean room. Thank you.

Dear Derrick H., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ayşegül hanım' ın jesti

Customer review rating 4.3/5

Emel I. G. Y. Families - 03/04/2019 AccorHotels review

Ms. Ayşegül surprise me with a slice of birthday cake decorated very nicky by the help of the lady working in kitchen at dinner on March 30, saturday night. I was very happy. Thanks a lot!

Dear Emel Isil Y., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Nice hotel but noisy road

Customer review rating 4.3/5

Vladimir Couples - 01/04/2019 AccorHotels review

Nice hotel, but very noisy from outside, we couldnt open window because of the main road

Dear Vladimir S., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive feedbacks. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Wonderful. So we extend our stay.

Customer review rating 4.3/5

Hakki S. Couples - 19/03/2019 AccorHotels review

Everything was perfect concerning the room. Housekeepers were really perfect. We will definitely select again Ibis each time we travel.

Dear Hakki S., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com
Customer review rating 4.3/5

Anonymous Solo - 13/03/2019 AccorHotels review

Staff was very kind and helpful. Breakfast was good. Ski Resort transportation is a good idea. Bed was comfortable, but WiFi signal was sometimes weak.

Dear Cem Onur B., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com
Customer review rating 4.3/5

Çiçek S. Business - 06/03/2019 AccorHotels review

War okay

Dear S. C., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Good but could have been better

Customer review rating 4.3/5

Umut F. Business - 25/02/2019 AccorHotels review

The whole experience was good. No major problems but with small touches it could have been much better. I wanted to dine at the restaurant downstairs but we had to wait 20 minutes for someone to even bring us a menu. I had to the reception twice to send someone to take our order. When I was checking out I waited 10 minutes for someone to show up at the reception. In the room there could have been a small trash bin by the desk. The only one in the room was the one in the toilet.

Dear Umut F., Thank you for taking the time to tell us about your experience at the ibis Kayseri. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com
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